2002 Ford Escape

Problems, recalls and owner-reported issues

Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,070

Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.

Primary concernEngine and engine cooling296 reports · 28% of complaints
Owner complaints1,070Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Engine and engine cooling296
  2. Service brakes200
  3. Hydraulic152
  4. Electrical system125
  5. Power train115
  6. Vehicle speed control103
  7. Suspension90
  8. Structure89

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Structure, frame and membersApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

    A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

    Campaign 14V165000 on NHTSA.gov

  4. Engine and engine coolingJul 26, 2012

    Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

    A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.

    Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V353000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.

    CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.

    DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.

    Campaign 12V005000 on NHTSA.gov

  6. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.

    AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.

    DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 07V156000 on NHTSA.gov

  7. Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007

    CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

    Campaign 07E023000 on NHTSA.gov

  8. Latches/locks/linkages, doors, latchDec 20, 2004

    CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

    IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.

    DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V602000 on NHTSA.gov

  9. Vehicle speed control, cablesDec 7, 2004

    ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.

    AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.

    DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.

    Campaign 04V574000 on NHTSA.gov

  10. Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.

    SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

    DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V165000 on NHTSA.gov

Representative owner complaints

1,070 reports, newest first.

  1. Vehicle speed control, Apr 7, 2005

    I RECEIVED A RECALL NOTICE (FORD RECALL # 04S25) ON MY 2002 FORD ESCAPE BECAUSE OF THE POSSIBILITY OF THE ACCELERATOR STICKING. I HAD THE RECALL ORDER WORKED ON AT LOW COUNTRY FORD IN SUMMERVILLE, SC ON 2/7/05. ON 2/18/05 THE ACCELERATOR STUCK WIDE OPEN. I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND STOP WITHOUT AN ACCIDENT. IT WAS TOWED BACK TO THE DEALERSHIP AND THEY REPAIRED IT AGAIN. ON 3/22/05 THE ACCELERATOR STUCK AGAIN WHILE MY SON WAS DRIVING. IT WAS TOWED AND REPAIRED A THIRD TIME. I REFUSE TO DRIVE THIS CAR AGAIN. FORDS RECALL FIX DOES NOT SOLVE THE PROBLEM. *AK

  2. Electrical system, Apr 4, 2005

    AIRBAG LIGHTS CONTINUOSLY FLASH. WAS TOLD BY FORD SERVICE DEPT AT DEALER THAT THIS COULD POSSIBLY MEAN THAT THE SEATBELTS AND AIRBAGS WILL NOT WORK. COST TO FIX IS $609

  3. Latches/locks/linkages, Apr 1, 2005

    REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. SPOKE WITH FORD NUMEROUS TIMES, THEY WILL NOT PAY THE $400 TO BE FIXED. I AM ONLY 1,000 MILES OVER WARRANTY.*AK

  4. Steering, Apr 1, 2005

    MY STEERING HAS A VERY ANNOYING WHINNING NOISE AND I HAVE TAKEN IT IN TO BE LOOKED AT 2 TIMES AND THEY CANNOT FIX IT.*AK

  5. Steering, Mar 28, 2005

    MY CASE IS EXACTLY SIMILAR TO CUSTOMER COMPLAINT ODI # 10100963 AS WELL AS THE RECALL OF THE 2001 ESCAPES (RECALL #00V223001). MY STEERING COLUMN STARTED TO LOOSEN SHORTLY AFTER THE WARRANTY EXPIRED. THE DEALER (NEW BRIGHTON FORD) FIXED IT ONCE SAYING THAT IT WAS POSSIBLY A DEFECT IN THE COLUMN ITSELF AND IF IT LOOSENED AGAIN THAT THEY WOULD RECOMMENDED HAVING THE STEERING COLUMN REPLACED. THE DEALER HAS NOW AGREED TO REPLACE IT BUT AT HALF THE COST. THIS SEEMS TOO COINCIDENTAL TO BE A RANDOM ISSUE, ESPECIALLY GIVEN THE PAST RECALL OF THE SAME PROBLEM. I DON'T WANT TO PAY AND HAVE IT EVENTUALLY BE COVERED UNDER A RECALL. THANKS TERRY OLSON. *JB

  6. Air bags, Mar 24, 2005, crash

    I PURCHASED A 2002 FORD WINDSTAR 4 DOOR VAN, AND UPON IMPACT OF CRASHMY FRONT AIRBAGS DID NOT DEPLOY. THIS IMPACT WAS AT 50-55MPH. I WAS TOLD THE REASON MY AIRBAGS DID NOT DEPLOY WAS DUE TO MY SEATBELT LOCK WHICH BROKE FROM THE IMPACT. ALSO NOW MY TRANSMISSION IS STALLING AFTER THE REPAIRS WERE MADE BUT THEY SAY NO RECALLS HAVE BEEN MADE ON THIS PROBLEM EITHER, BUT ACCORDING TO MY INSURANCE COMPANY IT IS A PROBLEM NOT ONLY WITH MY VEHICLE BUT SEVERAL OTHER PEOPLE HAVE REPORTED TOO.

  7. Vehicle speed control, Mar 15, 2005

    THE VEHICLE ACCELERATED UNCONTROLLABLY INTO A CEMENT WALL WHILE THE DRIVER'S FOOT WAS STILL ON THE BRAKE PEDAL. BOTH FRONTAL AIR BAGS DEPLOY. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *NM *NM

  8. Power train, Mar 11, 2005

    (OCT. 2003)TORQUE CONVERTER FAILED AND HAD TO BE REPLACED AROUND 21,850 MI. UNDER WARRANTY AND REPLACED BY DEALER. (MAR 2005) TORQUE CONVERTER FAILED AND HAD TO BE REPLACED AGAIN AROUND 38,000 MI. REPLACED BY DEALER AT A DISCOUNT TO ME.*AK FORD ONLY GUARANTEES TORQUE CONVERTER FOR 12 MO. OR 12,000 MI. SHOULD IT FAIL AGAIN, ESTIMATED COST OF REPAIR WILL BE AROUND $1,000.

  9. Engine and engine cooling, Mar 8, 2005

    THE ENGINE LIGHT IN THE CONSUMER'S 2002 FORD ESCAPE ILLUMINATED. *NM THE ERROR CODE READ P0401. FORD RELEASED AT LEAST FOUR TECHNICAL SERVICE BULLETINS COVERING THIS ISSUE. THE MAIN PROBLEM WAS WITH THE EGR/DPFE PRESSURE SENSOR. AFTER THE REPLACEMENT PART WAS INSTALLED, THE VEHICLE RAN FINE. *SC

  10. Vehicle speed control, Mar 4, 2005, crash

    AS I WAS PUTTING UP TO A RED LIGHT, I APPLIED THE BRAKES AND MY AUTOMOBLIE WOULD NOT SLOW DOWN. IT SPED UP RESULTING IN ME CRASHING INTO THE CAR IN FRONT OF ME. WHEN I APPLIED THE BRAKES THE CAR DID NOT SLOW DOWN AT ALL IT SPED UP TO AT LEAST 20 TO 30 MPH. I HAD RECIEVED A RECALL FOR THIS EXACT THING HAPPENING. FORD SERVICE MANAGER JASON PREAT HAS INFORMED THAT THERE IS NOTHING WRONG WITH THE ACCELERATOR CABLE (WHAT THE CAR HAS THE RECALL FOR) AND THAT IS NOT WHY MY CAR CRASHED. BUT I KNOW WHAT HAPPEN AND FORD IS RESPONSIBLE FOR THIS ACCIDENT, MY LOSS WAGES, AND OTHER VARIOUS EXPENDS. THIS CAR HAS DONE THIS IN THE PAST AND I THOUGHT THAT I HAD IMAGED IT. IT WAS NEVER AS SERVE AS THE LAST TIME. THE SERVICE MANAGER JASON PREAT HAS DENIED THAT THE RECALL ON MY VEICHILE IS THE CAUSE OF THIS ACCIDENT AND HAS TOLD ME I WOULD BE SPINNING MY WHEELS TO GET FORD TO OWN UP TO THIS.*AK

  11. Fuel system, Gasoline, Mar 1, 2005

    FUEL PUMP FAILED AT 45,000 MILES AND WAS REPLACED. *JB

  12. Power train, Mar 1, 2005

    THE TRANSMISSION ON MY 2002 EXPLORER STARTED SHUDDERING WHEN GOING UP HILLS, WHEN PASSING CARS, AND THERE IS A DELAY WHEN SHIFTING TO REVERSE. WHEN TRYING TO GET INTO REVERSE THERE IS ALSO VERY ROUGH SHIFTING WITH THE DELAY. THESE PROBLEMS STARTED AT ABOUT 45,000 MILES. *JB

  13. Latches/locks/linkages, Feb 27, 2005

    TWICE IN THE PAST YEAR DOOR LATCHES AND/OR ELECTRIC LOCKS HAVE FAILED SUCH THAT THE DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. FIRST THE REAR PASSENGER DOOR FAILED AND WAS REPAIRED AT A COST OF $400.00 NOW THE FRONT PASSENGER DOOR IS EXPERIENCING THE SAME SYMPTOMS. THIS COULD BE A CONSIDERABLE SAFETY RISK IN THE EVENT OF AN EMERGENCY. *JB

  14. Service brakes, Hydraulic, Feb 27, 2005

    2002 FORD ESCAPE WITH 36,000 MILES ON IT. I HAD THE FRONT BRAKES SURVIVED FOR THE FIRST TIME ON THIS CAR AND FOUND THAT ROTORS CANNOT BE TURNED EVEN ONE TIME ON THESE CARS WITHOUT BRINGING IT BELOW SPECS. I HAD TO REPLACE BOTH ROTORS AT A COST OF $199.00. I COMPLAINED TO FORD ABOUT THIS AND WAS TOLD THAT THIS WAS PART OF NORMAL WEAR AND TEAR. I HAVE NEVER OWNED CAR THAT HAD TO HAVE ROTORS REPLACED WITH THIS LOW MILEAGE BEFORE I DO NOT ACCEPT THIS IS A NORMAL SITUATION. IT IS A CASE OF FORD PUTTING CHEAP THROW AWAY PARTS IN CARS AND NOT DISCLOSING THIS INFORMATION TO BUYERS AT THE TIME THEY PURCHASE THE CAR. *JB

  15. Structure, Feb 18, 2005

    I HAD TAILGATE WINDOW REPLACED DUE TO A "RECALL" WHEN WE PICKED IT UP TODAY, FROM THE DEALERSHIP- FORD OTTAWA IL THE REAR TAILGATE( NEXT TO THE FORD OVAL ) WAS CRACKED 8 INCHS. THE DEALERSHIP SWEARS THAT THIS WAS THERE WHEN WE BROUGHT IN THE TRUCK AND REFUSES TO ADMITT FAULT. T HIS TRUCK HAD NO CRACK BEFORE IT WENT IN FOR THE FIX. *AK

  16. Service brakes, Hydraulic, Feb 16, 2005

    VEHICLE HAS BEEN RECALLED 3 TIMES FOR SAFETY DEFECTS. AT 25000 MILES I WAS TOLD THAT I NEEDED TO REPLACE THE ROTORS. IT IS TOO EARLY FOR THIS TO BE OCCURRING AND HAVE FOUND INFORMATION THAT THIS SEEMS TO BE A COMPLAINT THAT HAS BEEN FREQUENT ON THIS CAR MAKE. THEY REPLACED THE ECCELLERATOR CABLE AND NOW THE CAR SEEMS TO BE SLUGGISH IN ECCELLERATING FROM A STOPPED POSITION.*AK

  17. Power train, Feb 7, 2005

    WHILE DRIVING YOU EXPERIENCE A HESITATION FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS- CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL- THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB

  18. Air bags, Seat belts, Feb 5, 2005

    AIRBAG/RESTRAINT SYSTEM WARNING LAMP IS ON. INITIALLY, IT FLASHED FOR ABOUT 30 SECONDS, THEN REMAINED ON. VEHICLE HAS BEEN TO FORD DEALER FOR THIS CONDITION ON FOUR PREVIOUS OCCASIONS. PREVIOUSLY DIAGNOSED TO BE A PROBLEM WITH THE SENSOR IN THE PASSENGER SEAT AND REPORTEDLY REPAIRED, BUT THE PROBLEM RETURNS IN 3 TO 9 MONTHS. UNKNOWN WHETHER AIRBAG AND RESTRAINT SYSTEM WOULD PROPERLY DEPLOY IN A COLLISION.*JB

  19. Visibility, Jan 30, 2005

    THE REAR GLASS OF MY FORD EXPLORER XLT 2002 "EXPLODE" WHEN THE GLASS WAS ATTEMPT TO BE CLOSED. PIECES OF GLASS TRAVELED ABOUT 10 FEET FROM THE ORIGIN. NO ONE WAS INJURED. THE GLASS WAS COMPLETELY BROKEN WITHOUT AN APPARENT REASON. NOW I CAN NOT USE MY CAR DUE TO THE BROKENGLASS. A REPORT WAS FILLED WITH THE LOCAL POLICE IN ORDER TO MAKE A REPORT TO THE CAR INSURER. A NEW GLASS WILL BE BOUGHT AND THE PRICE IS ABOUT $1300 AND THE HALF REAR DOOR NEED TO BE PAINTED AT ABOUT $150 USD.*AK

  20. Suspension, Service brakes, Hydraulic, Jan 26, 2005

    VEHICLE HAD A SOUND WHEN BEING DRIVEN. CONSUMER TOOK THE VEHICLE TO DEALER TO SEE WHERE THE SOUND WAS COMING FROM. DEALER DISCOVERED THAT FRONT WHEEL BEARINGS, BRAKES, AND ROTORS NEEDED TO BE REPLACED. *AK

  21. Visibility, Jan 25, 2005

    THE WINDSHIELD WIPER FLUID WOULD FREEZE UP IN THE HOSES. THE CONSUMER WAS UNABLE TO CLEAN THE DIRT AND DEBRIS OFF THE FRONT WINDSHIELD, THIS CAUSED POOR VISIBILITY WHILE DRIVING. THE DEALER WAS NOTIFIED. *JB

  22. Power train, Jan 13, 2005

    VEHICLE IS EXPERIENCING A PROBLEM WITH THE TRANSMISSION. WHEN PUTTING THE VEHICLE IN REVERSE, THE VEHICLE WILL SHUT DOWN. OWNER HAS CONTACTED THE DEALER WHO OFFERED LITTLE TO THE SOLUTION. PROVIDE FURTHER DETAILS. *NM

  23. Engine and engine cooling, Vehicle speed control, Jan 5, 2005

    CONSUMER EXPERIENCED TWO PROBLEM WITH THIS VEHICLE ON TWO SEPARATED OCCASIONS. FIRST, VEHICLE STALLED WHILE DRIVING, CONSUMER TRIED TO RESTARTED, BUT WAS UNABLE TO DO SO. SECONDLY, WHILE TRAVELING VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO PULL OVER. AFTERWARDS VEHICLE WAS TOWED ON BOTH OCCASIONS. MECHANIC DETERMINED THAT A HEAD GASKET BLEW OUT, AND THE SPEED CONTROL CABLE SNAPPED. THE HEAD GASKET, AND SPEED CONTROL CABLE NEEDED TO BE REPLACED. *AK

  24. Vehicle speed control, Dec 27, 2004

    I-4 ENGINE (38K MI)- THROTTLE STICKS IN CLOSED POSITION. THROTTLE CABLE IS OKAY, BUT THROTTLE PLATE WILL STICK IN THROTTLE BORE IN AN UNPREDICTABLE MANNER, RESULTING IN INCONSISTENT PEDAL EFFORTS / PERFORMANCE. SPORADIC THROTTLE PERFORMANCE RESULTS IN OCCASIONAL SUDDEN ACCELERATION DURING LOW SPEED MANUVERS AS THROTTLE BECOMES "UNSTUCK" FROM CLOSED POSITION. DIFFICULT TO ANTICIOPATE BEHAVIOUR IN PARKING LOT MANUVERS HAS RESULTED IN DRIVER AVOIDING USE OF VEHICLE WHENEVER POSSIBLE.*AK

  25. Engine and engine cooling, Dec 27, 2004

    MY 2002 FORD ESCAPE WITH 9,000 MILES HAS A TENDENCY TO STALL WHILE COASTING AT AN EXTREMELY LOW SPEED. HITTING A SLIGHT SPEED BUMP IS RESPONSIBLE FOR MOST OF THE OCCURRENCES. MY VEHICLE HAS STALLED AT LEAST 12 TIMES DURING THE LAST 4 WEEKS. THE PROBLEM MAY BE RELATED TO AN INFREQUENT TENDENCY OF A DEAD INSTRUMENT PANEL WHEN STARTING WITH A KEY. IF I GET OUT OF THE VEHICLE AND GET BACK IN, IT WILL EVENTUALLY START EXCEPT FOR ONE TIME WHEN IT HAD TO BE TOWED. BUT, MY COMPLAINT IS THE STALLING PROBLEM. THE DEALERSHIP HAS NOT BEEN SUCCESSFUL IN FIXING ANYTHING AND THEY TOLD ME THAT IT STALLED ON THEM AS WELL. WHILE NOBODY HAS HIT MY DEAD VEHICLE YET, IT IS A CONCERN. THUS FAR, THE VEHICLE HAS BEEN ABLE TO RESTART AFTER STALLING, IT IS NOT AN EASY RESTART. THE STALLING HAS MOSTLY OCCURRED AFTER THE VEHICLE HAS BEEN DRIVEN 3-6 MILES AND SLOWED FOR PARKING PURPOSES AND STALLS WHEN I SHARPELY TURN THE STEERING WHEEL FOR PARKING. THERE IS A LITTLE SPEED BUMP 20 FEET FROM MY PARKING SLOT IN FRONT OF MY HOUSE. I JUST WISH MY VEHICLE WOULD IDLE FASTER. *AK