2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Engine and engine cooling, Jun 30, 2003
MY 2002 FORD ESCAPE STALLED WHILE SLOWING DOWN AND GOING DOWN A HILL. I PULLED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. OF COURSE THERE WAS LIMITED BREAKING AND THE STEERING GOT VERY STIFF. LUCKILY NO OTHER CARS WERE AROUND OR THERE COULD HAVE BEEN AN ACCIDENT.
Engine and engine cooling, Jun 30, 2003
2002 ESCAPE XLT STALLED AT 40 MPH. LOSS OF BRAKES AND STEERING. VERY SCARY - FORTUNATELY I WAS NOT IN MAJOR TRAFFIC. TOOK TO FORD DEALERSHIP -BULLETIN FOUND ON IT AND "REPAIR" MADE. *AK
Electrical system, Jun 27, 2003
WHILE DRIVING THE VEHICLE SHUT DOWN. THE DASHBOARD LIGHTS FLASHED ERRATICALLY AND CONSUMER LOST FUNCTIONALITY OF THE STEERING AND BRAKING. *NLM
Engine and engine cooling, Jun 26, 2003
ENGINE STARTED MAKING A TICKING SOUND - DEALER SAID IT HAS TO BE REPLACED. THEY ALSO SAID THEY HAVE REPLACED SEVERAL OTHERS AS THE ENGINE "BLEW" AT HIGH ALTITUDE - I BOUGHT THIS 2002 FORD ESCAPE IN COLORADO. THE WON'T TELL ME EXACTLY WHAT'S WRONG AND WHETHER THE NEW ENGINE FROM THE FACTORY MAY ALSO BLOW INTHE FUTURE.*AK
Engine and engine cooling, Jun 26, 2003
THE VEHICLE STALLED DUE TO A FAULTY COMPUTER. *JB PH *JB
Engine and engine cooling, Jun 20, 2003
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER, AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
Engine and engine cooling, Jun 20, 2003
MY 2002 FORD ESCAPE XLT STALLED WHILE I WAS DRIVING IT AT 35 MILES AN HOUR. ALL POWER STOPPED. THE ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT ALL CAME ON. I HAD MY ESCAPE TOWED TO THE LOCAL FORD DEALER AND THEY EXAMINED IT TODAY. THEY SAID THAT THEY DID NOT FIND ANYTHING WRONG WITH IT AND THAT THEY WOULD NOT BE ABLE TO FIX IT UNLESS IT STALLED WHILE THEY WERE DRIVING IT. *NLM
Engine and engine cooling, Jun 17, 2003
WHILE DRIVING DOWN A SLIGHT HILL AT APPROXIMATELY 30 MPH, THE STEERING SUDDENLY BECAME SLUGGISH, THEN THE ENGINE QUIT. THE DASH INSTRUMENT LIGHTS (CHECK ENGINE, AIRBAG, AND BATTERY) CAME ON AND THE BRAKES DID NOT WORK AT ALL. FORTUNATELY I WAS NEAR THE BOTTOM OF THE HILL AND COULD ROLL OVER TO THE SIDE AND STOP UP AGAINST A TREE STUMP. THE CAR WOULD NOT RESTART IMMEDIATELY, BUT DID AFTER A FEW MINUTES. *JB
Air bags, Jun 16, 2003, crash
WHEN CONSUMER'S VEHICLE WAS HIT IN THE FRONT CENTER OF VEHICLE AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO CONSUMER. DEALER NOTIFIED. *AK
Engine and engine cooling, Jun 13, 2003
THE ENGINE WILL STALL WHILE DRIVING AT SPEED. NO WARNING OCCURS PRIOR TO THE STALL. THE VEHICLE WILL RESTART IMMEDIATELY AFTER IT IS PLACED IN PARK. *NLM
Engine and engine cooling, Electrical system, Jun 9, 2003
PROBLEMS WITH 2002 FORD ESCAPE XLS WOULD NOT START. *MR THE CONSUMER STATED IT WOULD TAKE THREE TRIES BEFORE THE VEHICLE WOULD START. THE CONSUMER WAS TOLD BY THE DEALER THEY COULD NOT FIND ANY TECHNICAL SIGNALS. *JB
Air bags, Jun 7, 2003
MY AIR BAG LIGHT KEEPS COMING ON. INFORMED BY THE DEALER TODAY THAT THIS IS A KNOWN DEFECT. IT IS DUE TO "RAIN WATER GETTING ON A SENSOR". THE ENTIRE DRIVERS SIDE FRONT QUARTER PANEL WILL HAVE TO BE REMOVED TO FIX THE PROBLEM. THE PART WILL BE ORDERED AND I'LL TAKE THE CAR BACK FOR REPAIRS. *JB
Engine and engine cooling, Jun 5, 2003
WHILE I WAS DRIVING ON THE ORTEGA HWY (VERY CURVY ROAD), I STARTED DECELERATING FOR AN UPCOMING CURVE, AND WITHOUT WARNING, THE POWER STEERING AND BRAKES STOPPED WORKING, THE CAR DIED AND SLOWLY ROLLED TO A STOP. INDICATOR LIGHTS CAME ON. I WAS ABLE TO RESTART THE CAR. I WAS EXTREMELY FORTUNATE THAT THIS DID NOT CAUSE A SERIOUS ACCIDENT. SINCE THEN I FEEL VERY UNSAFE WHENEVER DRIVING THE CAR, WONDERING IF IT WILL HAPPEN AGAIN. A CAR STALLING WITHOUT ANY INDICATION AND FOR NO REASON IS EXTREMELY DANGEROUS AND CAN POTENTIALLY CAUSE FATAL ACCIDENTS. I BELIEVE THIS CAR NEEDS TO BE RECALLED FOR THE SAFETY ALL DRIVERS AND PASSENGERS ON THE ROAD, SINCE IT CAN HAPPEN AT ANYTIME, WITHOUT WARNING. I RECENTLY FOUND OUT THAT THE MANUFACTURER IS AWARE OF THIS DEFECT, AND I AM ABSOLUTELY APPALLED AND OUTRAGED THAT THEY ARE CONTINUING TO SELL VEHICLES THAT COMPROMISE THE SAFETY THEIR CONSUMERS. *AK
Power train, Jun 4, 2003
2002 FORD ESCAPE HAS A TRANSMISSION SLIP PROBLEM THAT THEY DIDN'T WANT TO COVER UNDER WARRANTY. THIS IS A DANGEROUS SITUATION WHEN THIS HAPPENS IF PASSING ANOTHER VEHICLE CAUSING THE VEHICLE TO STALL. ALSO, IF TURNING IN FRONT OF ANOTHER VEHICLE ONCOMING AND IT STALLS YOU COULD GET HIT FROM THE SIDE. *NLM
Power train, May 31, 2003
I HAVE HAD MULTIPLE PROBLEMS FROM FIRST DAY I BOUGHT THE TRUCK STARTING WITH ALL MY CD'S GETTING JAMMED ONE AT A TIME EJECTING FROM MY 6XCD INDASH CHANGER I ALSO THEN PROCEEDED TO HAVE TROUBLE WITH STARTING THE TRUCK IN COLD OR HOT WEATHER OR EVEN HUMID WEATHER PROCEEDING WITH CONSTANT BREAK NOISES FROM FIRST WEEK WHICK MULTIPLE TIMES ITS BEEN WORKED ON BUT NO LUCK FIXING ALSO NOW LEFT DRIVERS SIDE HEADLIGHT CASING STARTED PRESENTING A BAD SEAL IN HEADLIGHT WHICH IN RETURN CAUSED ME TO HAVE TO REPLACE SET OF HEADLIGHTS WITH INSTALLATION FOR 90 DOLLARS ALSO MY SUNROOF IS STICKING WHEN YOU GO TO SHUT IT AND HODING DOWN BUTTON AND OUT OF ALL THESE DEFECTS YOU THINK IT WOULDNT BE ENOUGH TO DEAL WITH TRYING TO GET FIXED WHEN YOU WORK TWO FULL TIME JOBS AND HAD NO TRANSPORTATION FOR WORK AND YET FORD DEALERSHIP DID NOT WANT TO ASSIST ME IN ANY WAY WITH RENTAL FOR THEIR DEFECTS OF VEHICLE LEAVING ME STUCK WITH NO TRANSPORTATION FOR WORK DUE TO RELOCATING TO DALLAS THEN ATLANTA AND NOT KNOWING ANYONE WHOM COULD HELP ME WITH GETTING TO EMPLOYMENT AND HOME LOCATIONS BUT TO TOP IT OFF MY 2002 FORD ESCAPE XLT IS ALSO HAVING A PROBLEM WITH LEATHER SEATS WEARING EXTREMLY BAD YET I TRY TO KEEP THEM AS CLEAN AND REPLIISHED AS POSSIBLE BUT YET SEATS ARE OF POOR QUALITY WHICH ALSO THE LEATHER STEARING WHEEL IS FADING WITH SPOTS OF DARKER AND LIGHTER LEATHER WRAPPING AND SAME FOR THE DASH AND RADIO CONTROLS, ALL ARE FADING WITH DARK AND LIGHTER BLACK SPOTS ALL OVER YET I KEEP MY TRUCK SPOTLESS AND I TAKE EXTREME CARE OF IT FOR MY VEHICLE IS MY BABY BUT SEEMS TO BE WITH FORD IM GOING TO BE FORCED TO FIND SOMETHING ELSE WITH ALL THE SAFETY ISSUES OF THE ENGINE STALLING NOT STARTING AND NOT BEING ABLE TO SHIFT IN GEAR AND FORCING THE VEHICLE IGNITION TO BE SWUTCHED OFF AND THEN BACK ON TO START BACK UP (IF IT WILL START THE NEXT TIME)
Wheels, May 28, 2003
NAR 05/28/2003 *MR THE CONSUMER FAILED TO MAINTAIN REASONABLE CONTROL OF THE VEHICLE WHICH CAUSED TWO CAR COLLISION. *CB
Electrical system, May 28, 2003
I PURCHASED A FORD ESCAPE 2002 IN APRIL OF LAST YEAR FROM THE ABLE FORD DEALERSHIP IN ROCKVILLE CENTRE. THE PROCESSOR (COMPUTER PART OF THE ENGINE) FAILED IN MARCH 2003 AND WAS REPLACED IT'S NOW MAY 2003 I AM STILL HAVING ISSUES WITH THE PROCESSOR. THEY TOOK THE CAR IN ON FRIDAY MAY 16, 2003 AND PUT A HORNEST ON THE ENGINE (PROCESSOR) AND GAVE ME THE CAR BACK THAT DAY. AN HOUR AFTER I GOT MY CAR BACK FROM THE ABLE FORD DEALERSHIP SERVICE DEPARTMENT IN ROCKVILLE CENTER, NY THE VEHICLE WAS HAVING THE SAME PROBLEM THAT WAS SUPPOSE TO BE CORRECTED THAT DAY. THEY CURRENTLY HAVE MY CAR IN THEIR POSSESSION NOW. THIS IS THE THIRD TIME I'M BRINGING MY VEHICLE TO THEM FOR THE SAME PROBLEM. THEY CAN'T TELL ME WHY THIS VEHICLE IS MALFUNCTIONING AND I'VE CALLED AND MADE COMPLAINTS TO THEIR CUSTOMER SERVICE DEPARTMENT SEVERAL TIMES WITHOUT ANYONE CONTACTING ME OR PROVIDING ME WITH ANSWERS. I CALLED THE SALESMAN MARK DEMARTINI WHO SOLD ME THE CAR. HE WAS ALSO RUDE AND TOLD ME TO CALL LAURA THE SERVICE DEPARTMENT MANGER. I CALLED LAURA AND LEFT HER A MESSAGE. SHE NEVER CALLED BACK. I HAVE A BRAND NEW VEHICLE THAT SPENDS MORE TIME AT FORD THAN WITH ME DRIVING IT AND I DON'T FEEL SAFE IN MY OWN VEHICLE. AT ANY TIME BECAUSE OF THIS PROBLEM MY CAR COULD SHUT DOWN WHILE DRIVING. I AM BEING GIVEN THE RUN AROUND AND FORD IS NOT PROVIDING ANSWERS AS TO THE MALFUNCTIONING OF MY NEW VEHICLE AND I FEEL CHEATED AND VIOLATED. THEY ARE CURRENTLY TELLING ME THAT THEY CAN NOT FIND ANYTHING WRONG WITH MY VEHICLE AND THEIR NY SERVICE REPRESENTATIVE JAMES WELCH (201) 529-7267, TOLD ME BASICALLY THIS IS ALL IN MY HEAD AND LIED ABOUT FACTS ON MY WORK ORDER SHEETS THAT I HAVE COPIES OF. HE SAID I AM TRYING TO BUILD A LEMON LAW CASE AGAINST THEM AND THEY ARE NOT GOING TO HELP ME DO THIS. NOW WITH ALL OF THIS SAID AND HE RUDENESS AND DISHONESTY HOW AM I TO BELIEVE HE EVEN LOOKED AT MY VEHICLE THAT HAS BEEN THERE FOR FIVE DAYS. THIS IS TRULY A SAFETY HAZARD.
Electrical system, May 26, 2003
I OWN A 2002 FORD ESCAPE XLT THAT STALLED TODAY FOR THE FIRST TIME AT 8900 MILES. I HAVE READ A LOT OF EMAILS ON ESCAPE-CENTRAL.COM ON THE EXACT SAME PROBLEM. WHY ISN'T FORD AGGRESSIVELY DOING SOMETHING TO FIX IT? I WAS TRAVELING ON A VERY BUSY STREET UNDER CONSTRUCTION WITH NO TURN OFF WHEN IT HAPPENED. I ALMOST WAS REAR ENDED AND IT COULD HAVE BEEN A VERY BAD ACCIDENT. *NLM
Air bags, May 23, 2003
WE HAVE HAD THE VEHICLE IN FOR REPAIR 4 TIMES FOR THE AIR BAG LIGHT. IT KEEPS COMING ON AND WON'T SHUT OFF. THIS VEHICLE IS JUST A YEAR OLD. THE DEALER REPAIR CENTER CAN'T SEEM TO GET THE PROBLEM REPAIRED
Engine and engine cooling, May 23, 2003
2002 FORD ESCAPE XLT - OUR VEHICLE HAS EXPERIENCED NUMEROUS STALLS ON THE EXPRESSWAY. IT TAKES OUT POWER STEERING AND THE BRAKES. EACH TIME IT STARTS BACK UP AFTER I CAN GET THE VEHICLE STOPPED.
Engine and engine cooling, May 21, 2003
FORD ESCAPE 2002 STALLED COMING DOWN A HILL WITH FOOT OFF GAS PEDAL. *JB
Air bags, May 8, 2003
WHILE DRIVING 10 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. NEITHER FRONT AIR BAG DEPLOYED. *NLM
Engine and engine cooling, May 8, 2003
WHILE DRIVING ABOUT 35 - 40 MPH THE VEHICLE WOULD SIMPLY STALL OR SHUT DOWN FOR NO REASON. THIS CAUSED THE BRAKE PEDAL AND ACCELERATOR PEDAL TO BECOME VERY DIFFICULT TO PRESS. THERE WAS A LOT OF RESISTANCE TO THE BRAKE PEDAL. ALL WARNING LIGHTS ON THE DASHBOARD CAME ON. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN WHEN THE STALL OCCURRED. *NLM
Latches/locks/linkages, Apr 30, 2003, crash
PURCHASED 2002 MODEL IN 10/01. THREE WEEKS AFTER PURCHASE STEERING WHEEL WAS SHAKING AND LOOSE. TOOK IT BACK TO THE DEALER, THE BOLT IN THE STEERING WHEEL CAME UNSECURED. THIS WAS NOT DUE TO CUSTOMER ERROR. IN 2002 THE UPHOLSTERY OVER THE CARGO SPACE WAS HANGING DOWN FROM THE CEILING AND THE FOAM INSULATION AROUND THE DOOR (REAR PASSENGER SIDE) WAS NOT SECURE. I TOOK IT BACK TO THE DEALER. THE UPHOLSTERY WAS FIXED BUT THE INSULATION WAS NOT. AT THAT TIME I ALSO COMPLAINED ABOUT THE VEHICLE IDLING WHEN IN NEUTRAL. IT WAS ALSO VIBRATING AND SKIPPING WHEN IN NEUTRAL. THE VEHICLE WAS ALLEGEDLY CHECKED WITH NOT PROBLEMS. I TOOK THE VEHICLE BACK TO HAVE THE INSULATION REPAIRED AND THE IDLING/VIBRATION CHECKED. THE INSULATION WAS REPAIRED. THE MECHANIC STATED THE CAR WAS FINE. IDLING/VIBRATION AND SKIPPING STILLS CONTINUES TODAY. ALSO THE VEHICLE SLIPPED OUT OF GEAR AND CRASHED INTO A POLE. THE CAR WAS NOT ON AND THE DOORS WERE LOCKED. I TRIED TO UNLOCK IT WITH THE REMOTE KEY. IT CONTINUED TO MAKE A CLICKING SOUND BUT THE DOOR WOULD NOT OPEN. THE LOCKS WOULD SOMETIMES JAM. HAVE TAKEN THE VEHICLE NUMEROUS TIMES FOR THESE PROBLEMS. NOT CORRECTION. AT THIS TIME I AM COLLECTING ALL DOCUMENTATION AND SUBMITTING A LETTER TO FORD MOTOR COMPANY.
Engine and engine cooling, Apr 29, 2003, fire
WHILE DRIVING ON I294 NORTHBOUND BETWEEN 127TH STREET AND APPROXIMATELY 103RD STREET, THE ENGINE ON OUR 2002 FORD ESCAPE BLEW UP. THERE WAS NO WARNING IN TERMS OF WARNING LIGHTS OR OTHER INDICATORS THAT THERE WAS ANY PROBLEM. SHORTLY AFTER ENTERING THE INTERSTATE, THE CAR BEGAN TO MAKE A MOTOR BOATING TYPE OF SOUND. IT SOUNDED AS IF THE SUN ROOF WAS NOT COMPLETELY CLOSED. THEREAFTER THE ENGINE BLEW AND PIECES BEGAN TO FLY OUT. A HUGE FIREBALL, HOT ENOUGH TO MELT THE LICENSE PLAT HOLDER IN THE MIDDLE OF THE TAILGATE WAS DISCHARGED FROM THE TAILPIPE. THE CAR BEGAN SMOKING AND SMOKE WAS DISCHARGED INTO THE CAB OF THE VEHICLE. WE WERE ABLE TO MAKE AN EMERGENCY STOP ON THE SHOULDER OF THE ROAD. THE CAR CONTINUE TO SMOKE AND THERE WAS OIL LEAKING FROM THE ENGINE. A PIECE OF THE CRANKSHAFT WAS FOUND ON THE SHOULDER OF THE ROAD 100-150 FEET BEHIND THE VEHICLE. THE FIREBALL HAD BEEN OF SUFFICIENT SIZE TO CAUSE MULTIPLE CALLS TO LOCAL FIRE DEPARTMENT AS WELL AS THE STATE POLICE. *NLM