2002 Ford Escape

Problems, recalls and owner-reported issues

Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,070

Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.

Primary concernEngine and engine cooling296 reports · 28% of complaints
Owner complaints1,070Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Engine and engine cooling296
  2. Service brakes200
  3. Hydraulic152
  4. Electrical system125
  5. Power train115
  6. Vehicle speed control103
  7. Suspension90
  8. Structure89

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Structure, frame and membersApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

    A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

    Campaign 14V165000 on NHTSA.gov

  4. Engine and engine coolingJul 26, 2012

    Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

    A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.

    Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

    Campaign 12V353000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.

    CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.

    DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.

    Campaign 12V005000 on NHTSA.gov

  6. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.

    AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.

    DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 07V156000 on NHTSA.gov

  7. Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007

    CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

    Campaign 07E023000 on NHTSA.gov

  8. Latches/locks/linkages, doors, latchDec 20, 2004

    CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

    IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.

    DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V602000 on NHTSA.gov

  9. Vehicle speed control, cablesDec 7, 2004

    ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.

    AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.

    DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.

    Campaign 04V574000 on NHTSA.gov

  10. Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004

    ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.

    SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

    DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V165000 on NHTSA.gov

Representative owner complaints

1,070 reports, newest first.

  1. Engine and engine cooling, Jul 27, 2002

    I HAVE OWNED A 2001 AND 2002 ESCAPE BOTH HAVE ENGINES WITH THE SAME PROBLEM - THE ENGINE SHUTTING DOWN ON A HILL GOING 40 MPH, LOSING BRAKES AND STEERING LEADING TO A LIFE THREATENING SITUATION!!*AK

  2. Steering, Engine and engine cooling, Electrical system, Jul 26, 2002

    THE FIRST INCIDENCE (MAY-2002), WHILE DRIVING APPROXIMATELY 40 MPH THE ENGINE SHUT-OFF AND THE STEERING LOCK. LUCKILY THE VEHICLE CAME TO A STOP AT THE SIDE OF THE ROAD WITH NO INJURIES. THE VEHICLE EVENTUALLY RESTARTED AND WAS RETURNED TO THE DEALERSHIP. THEY REPROGRAMMED THE PCM AND SAID THE PROBLEM WAS FIXED. THE SAME THING HAPPENED ABOUT 6-WEEKS LATER ALONG THE SAME STRETCH OF ROAD, AND LUCKILY AGAIN NOBODY WAS HURT. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER. THIS TIME THEY SAID THAT THEY CAN'T FIND ANYTHING WRONG AND GAVE IT BACK TO US WITHOUT A FIX. I AM AFRAID THAT NEXT TIME IT HAPPENS IT WILL BE IN TRAFFIC AND SOMEONE WILL BE INJURED OR KILLED. THIS VEHICLE SHOULD NOT BE ON THE ROAD.*AK

  3. Engine and engine cooling, Jul 23, 2002

    WHILE DRIVING THE VEHICLE STALLS LOSING ALL POWER WITHOUT WARNING, THE DEALER WAS CONTACTED BUT THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK *NLM

  4. Engine and engine cooling, Jul 23, 2002

    VEHICLE STALLED TWICE WHILE DRIVING AT 40 TO 45 MPH POSSIBLY CAUSED BY IAC MOTOR THAT FAILED. MANUFACTURER NOTIFIED. *TT

  5. Engine and engine cooling, Jul 22, 2002

    VEHICLE WILL STALL WHILE DRIVING, AND VEHICLE WILL HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL RESTART. CONSUMER VERY CONCERNED ABOUT POTENTIAL ACCIDENT. VEHICLE HAS BEEN CHECKED BY DEALER 3 TIMES, AND PROBLEM STILL OCCURRING.*AK

  6. Electrical system, Jul 22, 2002

    AT 30MPH VEHICLE SHUTS OFF. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

  7. Engine and engine cooling, Jul 18, 2002

    WHILE DRIVING AT HIGHWAY SPEED VEHICLE WILL STALL. DEALER HAS BEEN NOTIFIED.*AK

  8. Engine and engine cooling, Jul 18, 2002

    THE CAR HAD STALLED TWICE ONCE AT 65, ONCE AT 40. NO POWER BAKES, NO POWER STEERING. ENGINUE HAS STOPPED FOR NO REASON. DANGEROUS ON A HIGHWAY.*AK

  9. Fuel system, Gasoline, Electrical system, Vehicle speed control, Jul 17, 2002

    AFTER 1ST INCIDENT, FORD REPLACED AIR IDLE CONTROL VALVE EEC RELAY; AFTER 2ND INCIDENT, FORD REPLACED FUEL PUMP RELAY AND EEC RELAY AGAIN. THERE IS NO WARNING WHEN VEHICLE STALLS, IT OCCURS WHEN DRIVING AND IMMEDIATELY STEERING AND BRAKES FAIL.

  10. Engine and engine cooling, Jul 16, 2002

    ENGINE STALLED TRAVELING 30 MPH, FOOT OFF PEDAL. *JB *****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****764292

  11. Engine and engine cooling, Jul 15, 2002

    VEHICLE STALLS WHILE DRIVING. DEALER REPLACED PCM RELAY AT 1,475 MILES. VEHICLE STILL STALLING WHEN FOOT IS OFF OF GAS AND GOING DOWNHILL OR ON CURVES.*AK VEHICLE STALLS WHILE DRIVING WITHOUT WARNING AND POWER STEERING BECOMES STIFF. VEHICLE HAS STALLED 5 TIMES. AFTER STALLING, VEHICLE WILL START UP. DEALER HAS REPLACED PCM RELAY, EGR SENSOR AND ALL TSBS HAVE BEEN COMPLETED. DEALER STATES EVERYTHING CHECKED OUT HOWEVER PROBLEM STILL EXISTS. *TT

  12. Engine and engine cooling, Jul 12, 2002

    ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OK. THIS WAS AT APPROX. 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURANCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK

  13. Engine and engine cooling, Jul 12, 2002

    ENGINE DIED (STALLED) WHILE GOING SLIGHTLY DOWNHILL (COASTING) AT 40 MPH. DASHBOARD LIGHTS CAME ON. IMMEDIATELY PUT TRANSMISSION IN NEUTRAL AND RESTARTED OKAY. THIS WAS AT APPROXIMATELY 6000 MILES ON ODOMETER. NOW HAVE 7200 MILES AND HAVE NOT HAD ANOTHER OCCURRENCE. PROBLEM COULD POTENTIALLY BE DANGEROUS IN TRAFFIC.*AK

  14. Suspension, Jul 11, 2002

    MY 2002 FORD ESCAPE WAS LESS THAN TWO MONTHS OLD AND HAD LESS THAN 1000 MILES WHEN I RETURNED TO THE DEALER FOR REPAIR. I HEAR A LOUD CONTINUOUS CLICKING NOISE WHEN I TURN THE STEERING WHEEL TO THE RIGHT. FORD HAS ISSUED A SPECIAL SERVICE MESSAGE (#16016) DESCRIBING THIS PROBLEM WITH 2001-2002 ESCAPES. THEY HAVE NO SOLUTION AND DEALER WILL NOT ATTEMPT TO REPAIR CAR. I AM CONCERNED FOR MY DAUGHTER AND MY SAFETY WHEN DRIVING THE CAR. FORD NEEDS A RECALL TO REPAIR THESE CARS.*AK

  15. Vehicle speed control, Jul 9, 2002

    WHILE DRIVING DOWN HIGHWAY VEHICLE STALLED, RESULTING IN LOSS OF STEERING AND BRAKE CONTROL.*AK DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALVE. *TT

  16. Engine and engine cooling, Jul 8, 2002

    VEHICLE WAS PURCHASED NEW IN JUNE 2001. IN AUGUST 2001 VEHICLE EXPERIENCED TOTAL ENGINE FAILURE. CONSUMER HAS TAKEN VEHICLE TO DEALER 4 TIMES FOR REPAIR, BUT PROBLEM CONTINUES TO OCCUR AND VEHICLE STALLS.*AK

  17. Service brakes, Hydraulic, Visibility, Jul 8, 2002

    THIS CAR HAS HAD VARIOUS DEFECTS IN THE 8 MONTHS THAT I HAVE OWNED IT. I HAVE HAD THE REAR WIPER ARM AND WINDSHIELD FLUID RECEPTACLE REPLACED. NEXT THE BRAKE LIGHT CAME ON BECAUSE THE VEHICLE WAS LEAKING BRAKE FLUID. THIS RESULTED IN THE REPLACEMENT OF THE MASTER CYLINDER. NEXT THE VEHICLE LOST POWER AT 40 MPH RIGHT IN THE MIDDLE OF TRAFFIC NOT ONCE, BUT THREE TIMES. I FEEL THIS SUV IS NOT DEPENDABLE OR SAFE TO DRIVE. I AM SCHEDULED TO TAKE A VACATION AND DRIVE FROM WISCONSIN TO ARKANSAS IN THE AUGUST HEAT, BUT I AM HAVING SECOND THOUGHTS. I WOULD LIKE TO GET RID OF THIS VEHICLE. IT IS AN ACCIDENT WAITING TO HAPPEN.

  18. Steering, Jul 8, 2002

    THE POWER STEERING FLUID WAS LEAKING DUE TO RACK AND PINION FAILURE. THE DEALER REPLACED THE RACK AND PINION. *YH

  19. Engine and engine cooling, Jul 7, 2002

    MY 2002 FORD ESCAPE XLT'S ENGINE HAS NOW FAILED THREE TIMES WHILE I'VE BEEN DRIVING. I EXPERIENCED A LOSS OF POWER, LOSS OF SPEED, AND LOSS OF POWER-STEERING. THE LAST DRIVING CONDITION WAS ON I-95 SOUTH AT 55 MPH ON A CONJESTED HIGHWAY. WITHOUT PRIOR WARNING EACH TIME MY ESCAPE'S ENGINE FAILED, AND ONLY BRIEFLY (A FEW SECONDS) AFTERWARDS. I THOUGHT FIRST TWO TIMES WERE A FLUKE, BUT AM NOW CONCERNED FOR MY AND OTHER'S SAFETY. THE LOCAL FORD DEALERSHIP'S SERVICE MANAGER SAID, WHEN ASKED, HE REALLY HASN'T HEARD OF THIS PROBLEM. I'VE JUST TODAY RESEARCHED TH NHTSA'S WEBSITE AND HAVE FOUND, SO FAR, 55 OTHER SHOCKINGLY SIMILAR REPORTS. WHO HAS TO DIE?*AK

  20. Steering, Engine and engine cooling, Jul 2, 2002

    WHILE MY WIFE WAS DRIVING OUR 2002 FORD ESCAPE THE ENGINE STALLS GO DOWN HILL 30-40MPH NO POWER STEERING--ENGINE LIGHT & OIL LIGHT COMES ON. ESCAPE TOWED BACK TO DEALER . DEALER UNABLE TO DUPLICATE THE PROBLEM, DEALER DID NOT KNOW OF ANY PROBLEMS LIKE THIS WITH THE 2002 ESCAPES, I TOLD HIM TO LOOK IT UP ON THE NHTSA CONSUMER COMPLAINTS DATABASE.LOTS OF THEM LIKE THIS ONE . CALLED FORD MOTOR ON THERE 1-800 LINE TO LET THEM KNOW ABOUT IT.

  21. Engine and engine cooling, Jul 1, 2002

    CONSUMER STATED VEHICLE HAS STALLED SINCE THE VEHICLE WAS PURCHASED, WHEN THE VEHICLE STALLS THERE ARE NO BRAKES AND CONSUMER IS UNABLE TO STEER THE VEHICLE, THE STALLING USUALLY OCCURS WHEN COASTING DOWNHILL, THE DEALER HAS REPLACED NUMEROUS PARTS, HOWEVER THE PROBLEM STIL EXISTS.*JB

  22. Engine and engine cooling, Latches/locks/linkages, Jun 30, 2002

    PURCHASED 1ST ESCAPE 6-7-02. DEALER HAD CAR 7 OUT OF 11 DAYS FOR STALLING ISSUES AND HATCH LOCK REPAIRS. DEALER REPLACED VEHICLE WITH NEW VEHICLE 6-25-02. ON 6-26-02 NEW CAR STALLED ON DECELERATION BETWEEN 6-6:30 PM GOING DOWN AN INCLINE ON PEARL DRIVE. ON 6-28-02 CAR STALLED ON DECELERATION AROUND 5 PM ON DOWNHILL SLOPE OF MUEGGE ROAD. THE CAR WAS PLACED IN NEUTRAL AND RESTARTED IMMEDIATELY. CONTACTED FORD CUSTOMER SERVICE TO REQUEST ALL TSB TESTS BE PERFORMED BY DEALER AT ONE TIME TO REMEDY ISSUES. AM CURRENTLY WAITING TO HEAR BACK FROM FORD TO SEE IF THAT IS GOING TO BE POSSIBLE.

  23. Visibility, Jun 26, 2002

    DRIVER SIDE VIEW MIRROR GLASS SHAKES AND FLUTTERS WHEN DRIVING ON HIGHWAYS. DRIVER CANNOT SAFELY TRUST MIRROR FOR REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE OF AUTO DUE TO THE CONSTANT SHAKING OF THE MIRROR. DEALER REPLACED ENTIRE DRIVER SIDE VIEW MIRROR, HOWEVER, THE SAFETY DEFECT CONTINUES TO PERSIST AND DRIVER STILL CANNOT BE ASSURED OF REAR AND SIDE VIEWS OF HIGHWAY TRAFFIC ON DRIVER SIDE. THE DEALER SAYS THAT FORD KNOWS THERE IS A PROBLEM AND STATES "NORMAL" BODY VIBRATION MAY CAUSE THIS EXCITING THE MIRROR GLASS. THIS IS NOT A "NORMAL" BODY VIBRATION. WHAT IS NORMAL ABOUT AN ENGINEERING DESIGN DEFECT THAT CAUSES THE DRIVER SIDE VIEW MIRROR GLASS TO SHAKE AND FLUTTER WHEN DRIVING AT HIGHWAY SPEEDS? FORD ADVISES DEALERS (OASIS REPORT, SYSTEM CODE 10300-BODY MIRRORS, SPECIAL SERVICE MESSAGE #15995) THAT ENGINEERING IS CURRENTLY INVESTIGATING THROUGH THE "QUICKER SERVICE FIX (QSF) PROCESS." FORD STATES THAT ADDITIONAL INFORMATION IS EXPECTED TO BE RELEASED DURING THE 3RD QUARTER OF 2002.*AK

  24. Engine and engine cooling, Jun 25, 2002

    VEHICLE STALLS WHILE DRIVING. OCCURS GOING UPHILL OR DOWNHILL. (3 OUT OF 4 TIMES ON SAME BLOCK OF A MAIN STREET). HAS OCCURRED 4 TIMES THIS YEAR ALREADY. RESULTS IN LOSS OF POWER STEERING, AND POWER BRAKES. TO DATE NO ACCIDENTS, BUT PROBABILITY FOR A FATAL INCIDENT TO OCCUR IS VERY HIGH! HAVE TAKEN VEHICLE TO THE DEALERSHIP TWICE ALREADY. THEY ARE UNABLE TO DUPLICATE PROBLEM OR DISCOVER CAUSE.*AK

  25. Engine and engine cooling, Jun 24, 2002

    VEHICLE CUT OFF TWICE. BUT WAS ABLE TO GET TO THE SIDE AND PUT IT IN NEUTRAL AND START RIGHT UP AGAIN. THIS HAS HAPPENED TWICE. ALSO, IT GIVES NO WARNING, BUT IT SEEMS TO HAPPEN WHEN COMING DOWN A GRADE.*AK