2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Service brakes, Hydraulic, May 1, 2002
WHEN I TEST DROVE THE 2002 FORD ESCAPE ON SATURDAY, APRIL 20, 2002, THE BRAKES WERE SPONGY BUT I WAS TOLD THAT NEW BRAKES HAVE TO "WEAR IN" BEFORE THEY GET SOLID. I BOUGHT THE VEHICLE. THE BRAKES SEEMED TO GET MORE SPONGY AFTER WE HAD DRIVEN IT HOME, SO I CALLED NORTHSTAR FORD ON MONDAY, APRIL 22, TO HAVE THEM CHECK THE BRAKES AND CORRECT A VIBRATION ON TUESDAY MORNING AT 8:00. AT THAT APPOINTMENT THEY WORKED ON CORRECTING THE VIBRATION BUT THEY DIDN'T DO ANYTHING ABOUT THE BRAKES. THAT AFTERNOON WHEN I DROVE THE ESCAPE DOWNTOWN DULUTH, WHEN I STOPPED AT A RED LIGHT ON A HILL, I NOTICED THAT WITH MODERATE PRESSURE I COULD PUSH THE BRAKE PEDAL NEARLY TO THE FLOOR. I MADE ANOTHER APPOINTMENT FOR THURSDAY, APRIL 25, TO HAVE THEM WASH OFF SOME TIRE DRESSING THAT HAD SPATTERED ON THE VEHICLE. WHEN I ASKED THEM TO CHECK THE BRAKES, THEY SAID THE BRAKES WERE NORMAL AND THEY WOULDN'T DO ANYTHING ABOUT THE BRAKES. SO I GAVE THEM A PAPER TO SIGN THAT STATES "THE BRAKES ON OUR FORD ESCAPE ARE FUNCTIONING NORMALLY EVEN THOUGH THEY ARE VERY 'SPONGY.' FURTHERMORE, WHEN MODERATE PRESSURE IS APPLIED TO THE BRAKE PEDAL, THE PEDAL GOES NEARLY TO THE FLOOR. THIS TYPE OF BRAKE RESPONSE IS NOT CONSIDERED A SAFETY HAZARD. " THE SERVICE PEOPLE AT NORTHSTAR TOLD ME THE BRAKES WERE NORMAL, BUT THEY WOULDN'T SIGN THE PAPER. I'M REALLY WORRIED THAT IF I EVER HAVE TO MAKE A PANIC STOP THE BRAKES ARE GOING TO FAIL. I DON'T TRUST A BRAKE PEDAL THAT GOES NEARLY TO THE FLOOR. WHEN IT BECAME CLEAR THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THE BRAKES, I TRIED TO GET MY TRADE IN BACK AND LEAVE THE ESCAPE AT THE DEALERSHIP, BUT THEY WOULDN'T LET ME OUT OF THE CONTRACT. PLEASE CHECK INTO THIS TO SEE IF THESE BRAKES ARE INDEED NORMAL.*JB
Latches/locks/linkages, Apr 30, 2002
PASSENGER'S SIDE DOOR CANNOT BE OPENED MANUALLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Electrical system, Apr 28, 2002
MY ESCAPE HAS STALLED WHILE GOING DOWN THE STREET AT 40 MPH. THIS IS MY SECOND ESCAPE TO DO THIS (MY REPLACEMENT FOR MY FIRST ESCAPE) I NEED HELP BEFORE WE GET INTO AN ACCIDENT. *AK
Engine and engine cooling, Apr 26, 2002
PE 01 043/ENGINE STALLING: VEHICLE STALLS WHILE DRIVING 30 MPH, VEHICLE WAS ABLE TO RESTART. DEALER NOTIFIED. *AK *JG
Engine and engine cooling, Apr 25, 2002
VEHICLE STALLED TWICE AT VARIOUS SPEEDS. AT DEALERSHIP AT THIS TIME.*AK. WHILE IN MOTION VEHICLE CUT OFF. CONSUMER WAS ABLE TO START THE VEHICLE AND PROCEED. A WEEK LATER THE SAME THING OCCURRED. VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS EXPLAINED THE VEHICLE DEPROGRAMED ITSELF AND HAD TO BE PROGRAMMED BACK. *JG
Engine and engine cooling, Apr 23, 2002
WHILE TRAVELING ON HIGHWAY VEHICLE SHUTDOWN WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK
Engine and engine cooling, Apr 23, 2002
2002 FORD ESCAPE XLT 4X4, BUILT 2/2002, HAS STALLED TWO TIMES SINCE TAKING DELIVERY ON 2/28/2002. INCIDENT 1: 3/25/2002, 8:30AM, HUMID CONDITIONS, DRIVING APPROX. 30-40MPH, SLIGHT DOWNHILL GRADE, 1/4 TANK GAS, NO A/C, COASTING (MILEAGE = 686). INCIDENT 2: 3/30/2002, 2:00PM, RAINED IN MORNING, DRIVING APPROX. 30-35MPH, LEVEL GRADE, SHORTLY AFTER SLIGHT UPGRADE, 1/2 TANK GAS, NO A/C, COASTING (MILEAGE = 844). BOTH INCIDENTS, VEHICLE STALLED WITHOUT WARNING. DASH LIGHTS ILLUMINATED, NO POWER STEERING OR BRAKING. DUE TO NO SHOULDER ON ROAD, DRIVER RE-STARTED ON FLY BY SWITCHING INTO NEUTRAL AND TURNING IGNITION KEY. VEHICLE RE-STARTED IMMEDIATELY. BROUGHT INTO DEALERSHIP ON 4/2/2002. AFTER LATEST SUGGESTED FORD TESTS SHOWED NO OUT-OF-ORDINARY CONDITIONS, DEALER RETURNED VEHICLE ON 4/8/2002 TO OWNER WITHOUT ANY REPAIRS OR EXPLANATION FOR STALLING INCIDENTS. NOTE: 2002 ESCAPE IS REPLACEMENT VEHICLE FOR 2001 ESCAPE REACQUIRED BY FORD MOTOR COMPANY DUE TO EXACT SAME STALLING BEHAVIOR. PLEASE ADVISE.*AK
Engine and engine cooling, Electrical system, Apr 22, 2002
PE 01 043/ENGINE STALLING:CONSUMER STATES VEHICLE STALLS INTERMITTENTLY WHILE DRIVING, VEHICLE HAS BEEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. DEALER UPDATED COMPUTER SOFTWARE AND THERE HAVE BEEN NO FAILURES SINCE SERVICE, BUT DIFFICULT TO KNOW IF FIXED DUE TO INTERMITTENT NATURE OF PROBLEM. *TT
Engine and engine cooling, Electrical system, Apr 21, 2002
2ND FAILURE OCCURRED 4/16/2002, WHILE DRIVING ENGINE QUIT, NO WARNING STEERING BECAME STIFF, BRAKING WAS DIFFICULT, BOTH INCIDENTS OCCURRED WHILE I WAS GOING DOWN A HILL COMING OUT OF A CURVE. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD BOTH TIMES WITH SOME DIFICULTY. I WILL BE TAKING THE VEHILCE BACK TO DEALER 2ND TIME ON 4/22/02, FIRST TIME THEY UPGRADED THE PCM,APPARENTLY THIS WAS NOT THE PROBLEM, IF IT HAPPENS AGAIN, AFTER 2ND TIME TO SERVICE, I WILL PURSUE WV LEMMON LAW. I HAVE JUST MADE THE FIRST PAYMENT ON THE VEHICLE. THE FIRST OCCURANCE HAPPEND 4 DAYS AFTER PURCHASE.*AK
Engine and engine cooling, Electrical system, Apr 19, 2002
VEHICLE HAS STALLED TWICE AT 35-40 MPH, DEALER HAS REPLACED DELTA PRESSURE FEEDBACK SENSOR, EEC RELAY, IDLE AIR CONTROL AND DID WDS SELFTEST, DATA LOGGER ROAD TEST.VEHICLE STALLED IN RUSH HOUR TRAFFIC. CONSUMER LOST POWER STEERING AND BRAKES, HOWEVER CONSUMER WAS ABLE TO SLOW TO A STOP, VEHICLE STARTED RIGHT BACK UP. AGAIN WHEN THE VEHICLE STALLED, CONSUMER TOOK IT TO THE SHOP WHERE THEY CHECKED GROUND CONNECTIONS, REPLACED THE IDLE AIR CONTROL UNIT AND ATHE THROTTLE BODY. CONSUMER WAS INFORMED THAT THEY COULD NOT GUARANTEE A 100% FIX BECAUSE THEY DID NOT KNOW WHAT WAS REALLY CAUSING THE PROLEM. ALSO, THE ALTERNATOR WENT OUT 5 DAYS AFTER CONSUMER PURCHASED THE VEHICLE. *JG
Engine and engine cooling, Apr 18, 2002
CONSUMER STATES THAT WHILE DRIVING 20-25 MPH THE VEHICLE STALLED OUT AND DIED THE DEALER HAS INSPECTED THE VEHICLE AND COULD NOT FIND PROBLEM. NLM *TT
Engine and engine cooling, Electrical system, Apr 18, 2002
ON 4/15/02 AFTER DRIVING FOR APPROXIMATELY A 1/2 HOUR ON A CLEAR DAY AT ABOUT 35-40 MPH ON SLIGHT DOWNGRADE WITHOUT ANY INDICATION CAR STALLED. LOST ALL POWER INCLUDING THE STEERING AND BRAKES AND ALMOST WRAPPED MYSELF AROUND A TREE. BROUGHT CAR TO DEALER AND THEY REPLACED THE PCM. TWO DAYS LATER MY FIANCE WAS DOING 60 MPH ON LI EXPRESSWAY WHEN AGAIN WITHOUT ANY INDICATION THE CAR STALLED ALMOST CAUSING A MAJOR ACCIDENT. CALLED MCDANIEL FORD AND WAS TOLD TO CALL AAA TO HAVE CAR TOWED TO DEALER BUT THEY SAID THEY COULD NOT PROVIDE A LONER BECAUSE IT WASN'T FIGURED INTO THE COST OF THE CAR AND THAT THEY HAVE NEVER HEARD OF ANY SUCH PROBLEMS WITH THE ESCAPE. CALLED AAA THREE TIMES THE FIRST CALL AT 2 PM ON 04/18/02 AND THEY COULD NOT GET A TOW UNTIL 04/19/02. CONTACTED FORD ON 04/18/02 AND REPRESENTATIVE SAID THAT THERE WERE NO SIMILIAR COMPLAINTS AND NO RECALLS BUT TO CONTACT THE DEALER.*AK
Engine and engine cooling, Apr 16, 2002
THE VEHICLE JUST QUIT WHILE I WAS DRIVING-STEERING BECAME HARD NO WARNING. THIS WAS THE SECOND TIME SAME THING HAPPENED 4 DAYS AFTER PURCHASE. *TS *NLM ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****760788
Power train, Electrical system, Apr 16, 2002
VEHICLE STALLED AT 35-40 MPH. DEALER REPLACED ECC POWER RELAY. MILEAGE WAS 5162 MILES. VEHICLE STALLED AGAIN AT SAME SPEED ON 15 APRIL 2002, DEALER REPROGRAMMED TCM. *AK
Electrical system, Apr 15, 2002
CAR STALLS WHILE DRIVING. HAPPENED DURING DECELERATION ON AN INTERSTATE OFF-RAMP.*AK
Service brakes, Hydraulic, Apr 13, 2002
THIS LINE OF VEHICLES ALSO HAS 2 OTHER MAJOR COMPLAINTS FROM MANY OWNERS, 1ST IS A PROBLEM WITH THE FRONT BRAKES SQUEALING THIS WAS IDENTIFIED IN THE 2001 MODEL YEAR, A TSB WAS ISSUED AND THE 2002 MODEL HAS THE IDENTICAL PROBLEM. THE SECOND ISSUE IS THE ENGINE RUNNING ROUGH AT IDLE. AGAIN A TSB WAS ISSUED BUT THE PROBLEM WAS NOT CORRECTED IN THE 2002 MODEL YEAR. THE MAIN PROBLEM THAT WAS REPORTED HERE WAS DUE TO THE BRAKE PEDAL SINKING TO THE FLOOR WHEN THE PEDAL WAS DEPRESSED. ADDITIONALLY, BRAKE FLUID WAS FOUND LEAKING FROM THE TOP OF THE MASTER CYLINDER RESERVOIR. *AK
Steering, Service brakes, Hydraulic, Engine and engine cooling, Apr 13, 2002
ON FIRST OCCASION VEHICLE SHUT DOWN, DASH LIGHTS CAME ON, POWER STEERING AND BRAKES FAILED. NEEDED TO COAST INTO A PARKING LOT. VEHICLE RESTARTED AND WAS ABLE TO GET HOME. ONLY HAD VEHICLE 1 MONTH. TOOK VEHICLE TO DEALERSHIP, (NOT POINT OF SALE) AND HAD VEHICLE INSPECTED. WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THAT IT WAS DUE TO EXCESSIVE AMOUNT OF OTHER KEYS ON PRIMARY KEY RING, TO REMOVE THE KEYS DUE TO THEY WERE INTERFERING WITH THE PATH AND SHUTTING DOWN VEHICLE. REMOVED THE KEYS AND CONTINUED TO DRIVE. ON 4/9/02 WAS DRIVING IN EXACT LOCATION AS PREVIOUS INCIDENT, GOING ABOUT 35-40 MPH AND SAME THING HAPPENED. HAD PUT A FILE CABINET KEY ON KEY RING, THOUGHT WAS SAME ISSUE, DIDNT' REPORT AGAIN. ON 4/11/02 WHILE TRAVELING ON MUCH BUSIER AND MUCH MORE DANGEROUS ROAD, VEHICLE AGAIN STALLED. NO SAFE SHOULDER TO PULL OFF ONTO AND UNABLE TO RESTART WHILE IN PROCESS. WAS LUCKILY ABLE TO COAST ONTO SIDE STREET, BREAKS AND STEERING WERE NOT FUNCTIONING PROPERLY, HAD TO ROLL TO STOP. ABLE TO RESTART AND GET TO WORK. WILL NOTIFY DEALERSHIP ASAP.*AK
Engine and engine cooling, Apr 12, 2002
VEHICLE STALLS WITHOUT PRIOR WARNING AT ANYTIME. DEALERSHIP IS AWARE OF PROBLEM.*AK
Engine and engine cooling, Apr 8, 2002
ESCAPE STALLED (FOR THE 3RD TIME)WHILE GOING ON A SLIGHT HILL, APPROXIMATELY 35 MPH. LOST POWER STEERING AND BRAKES. INFORMED DEALER AND MANUFACTURER. DROPPING OFF TO DEALER TOMORROW FOR THE 2ND TIME!!!. *AK
Steering, Apr 5, 2002
I WAS DRIVING AT 55 MPH WHEN SUDDENLY I LOST ALL STEERING AND BRAKES. NO WARNING LIGHTS CAME ON. I WAS ABLE TO GET THE VEHICLE SLOWED DOWN BY PUTTING BOTH FEET ON THE BRAKE. I HAD TO STEER WITH BOTH HANDS. I WAS ABLE TO GET THE VEHICLE SLOWED DOWN AND OFF THE ROAD. I CALLED FORD ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO LANCE CUNNINGHAM FORD. THE DEALERSHIP DIAGNOSED THE PROBLEM TO BE SOMETHING WRONG WITH A COMPUTER PART. THEY REPROGRAMMED THE COMPUTER . THEY WENT TO FORDS WEBSITE TO FIND OUT WHAT THE PROBLEM WAS. THEY TOLD ME IF THERE WAS A CERTAIN NUMBER ON THE COMPUTER THEN IT COULD BE REPROGRAMMED. IF IT HAD NOT BEEN THAT NUMBER, THEY WOULD HAVE HAD TO REPLACE THE COMPUTER. SINCE HAVING THE VEHICLE REPAIRED, I HAVE NOTICED THE STEERING IS STILL NOT RIGHT. I'M DRIVING DOWN THE ROAD AND IT FEELS LIKE ON OCCASION THE STEERING WILL STEER OFF ON ITS OWN. IT DRIVES LIKE WHEN YOUR DRIVING IN HIGH WINDS. I TOOK THE VEHICLE BACK TO THE DEALERSHIP TO BE RECHECKED AND THEY ADVISED THEY COULD NOT FIND ANY PROBLEMS WITH IT. I HAVE EXPLAINED TO THE SERVICE DIRECTOR THAT I AM NOT SATISFIED WITH THE VEHICLE AND I'M WAITING ON A RESOLUTION. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE ON THE INTERSTATE BECAUSE I CANNOT BE GUARANTEED THE ENGINE WILL NOT STALL AGAIN. I FEEL VERY UNSAFE AND UNCOMFORTABLE DRIVING OR HAVING MY FAMILY IN THIS VEHICLE. FORD MOTOR COMPANY SHOULD RECALL THIS VEHICLE BEFORE FATALITIES OCCUR. *AK
Engine and engine cooling, Mar 29, 2002
ENGINE STALLED WHILE DRIVING AT 40 MILES PER HOUR. THIS IS THE SECOND TIME. IT FIRST HAPPENED JAN. 31ST. DEALER SAID THEY CALLED FORD AND ALL THEY HAD TO DO WAS REPROGRAM THE COMPUTER. WE LIVE IN A LARGE CITY AND I AM JUST AFRAID THIS WILL HAPPEN AGAIN IN HEAVY TRAFFIC AND I WON'T BE ABLE TO GET OUT OF THE WAY.*AK
Power train, Mar 26, 2002
WHILE DRIVING VEHICLE STALLED CAUSING THE STEERING WHEEL TO LOCK UP AND THE SYSTEM TO SHUT DOWN, AFTER THE VEHICLE SAT FOR 30 MIN THE VEHICLE COULD BE RESTARTED, THE DEALER HAS BEEN CONTACTED, CONSUMER STATES THE PROBLEM WAS THE PCM. NLM
Engine and engine cooling, Mar 26, 2002
WHILE DRIVING THE VEHICLE SHUT DOWN WITHOUT WARNING RESULTIN IN LOSS OF STEERING AND BRAKING ABILITY, THE DEALER HAS BEEN CONTACTED ABOUT THIS PROBLEM. NLM
Engine and engine cooling, Mar 26, 2002
CONSUMER COMMENTS THAT WHILE GOING DOWNHILL, THE ENGINE WOULD STALL, THE ENGINE WOULD TURN OFF, AND ENGINE LIGHT WOULD COME ON ALSO CAUSING CONSUMER TO LOOSE POWER STEERING AND BRAKES, DEALERSHIP REPLACED THE FUEL LEAD. *JG
Latches/locks/linkages, Mar 25, 2002
REAR DOOR IS JAMMED CLOSED. WILL NOT UNLOCK EITHER ELECTRICALLY OR MANUALLY. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE HANDLE. DEALER ADVISES "NO KNOWN FIX" AND WAS UNABLE TO REPAIR. DEALER ALSO ADVISES THAT OTHER REAR DOOR MAY FAIL AT ANY TIME, POTENTIALLY TRAPPING REAR SEAT PASSENGERS IN VEHICLE. DEALER REPORTS "FORD KNOWS THERE IS A PROBLEM AND IS WORKING ON A FIX" BUT CANNOT PROVIDE A TIMELINE FOR WHEN A REPAIR CAN BE MADE.*AK