2002 Ford Escape
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 1,070 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Escape model years with reports.
Of the 2002 reports, 68 involved a crash and 108 involved a fire. 45 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleJan 9, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2001-2002 ESCAPE VEHICLES MANUFACTURED FROM OCTOBER 22, 1999, THROUGH JULY 19, 2002, EQUIPPED WITH A BRAKE MASTER CYLINDER RESERVOIR CAP THAT COULD LEAK BRAKE FLUID. IF BRAKE FLUID LEAKS FROM THE CAP, IT COULD COME IN CONTACT WITH THE ANTILOCK BRAKE SYSTEM (ABS) MODULE WIRING HARNESS CONNECTOR.
CORROSION CAN DEVELOP IN THE ELECTRICAL CONNECTOR LEADING TO MELTING, SMOKE OR A FIRE.
DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER RESERVOIR CAP AND THE ABS ELECTRICAL SYSTEM WILL BE MODIFIED. AN INTERIM LETTER WAS MAILED ON JANUARY 20, 2012. DUE TO A PARTS DELAY, HOWEVER, THE REMEDY MAY NOT BE AVAILABLE CURRENTLY. IF PARTS ARE NOT AVAILABLE, FORD WILL INSTRUCT OWNERS TO PARK THEIR VEHICLES OUTSIDE UNTIL SUCH TIME AS PARTS BECOME AVAILABLE. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. THIS RECALL CAMPAIGN IS RELATED TO 07V-156.
Campaign 12V005000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
1,070 reports, newest first.
Steering, Suspension, Structure, Aug 14, 2014
VEHICLE SUB-FRAME FAILED DUE TO CORROSION CAUSING SEPARATION OF THE LOWER CONTROL ARM RESULTING IN DIMINISHED STEERING CONTROL. THIS ISSUE APPEARS TO BE COVERED BY FORD SAFETY RECALL 14S02 AND NHTSA RECALL 14V-166 THAT PROVIDED A REINFORCEMENT OF THE SUB-FRAME. UNFORTUNATELY THE REINFORCING PARTS NECESSARY FOR THE RECALL ACTION WERE NOT IMMEDIATELY AVAILABLE BEFORE THE FRAME FAILED. *TR
Steering, Aug 13, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER 14V165000 (STEERING), BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,812.
Structure, Aug 13, 2014
TOOK MY ESCAPE IN TO LOCAL FORD DEALERSHIP FOR REPAIR OF SAFETY RECALL 14V-165. THE DEALERSHIP TOLD ME THAT THE CORROSION ON THE SUBFRAME AND ENGINE CRADLE WAS MORE EXTENSIVE THAN WHAT THE RECALL HAS EVER DEALT WITH AND THAT THE INSTALLATION OF JUST THE REINFORCEMENT CROSSBRACE ON THE SUBFRAME WILL NOT FIX THE PROBLEM ONLY "BANDAID" IT. THE CORROSION IS SO BAD THE PART IS GOING TO BREAK UNDER ANY DRIVING CONDITIONS AND CAN THEREFORE CAUSE A CRASH. SO NOW I HAVE CALLED THE FORD MOTOR COMPANY TO DISPUTE THE PROBLEM TO BE FIXED PROPERLY BUT THEY DENIED MY CLAIM AND I AM THEREFORE STILL WITHOUT A VEHICLE TO DRIVE BECAUSE MINE IS UNSAFE TO DRIVE. *TR
Service brakes, Aug 11, 2014
LOST BRAKES SUDDENLY WHILE DRIVING; MANAGED TO CONTROL STOP WITH PARKING BRAKE. MECHANIC SAYS RIGHT FRONT BRAKE HOSE BROKE. HE MENTIONED THAT HOSE LINES ARE TOO SHORT IN THIS MODEL AND TEND TO CRACK AND BREAK, ESPECIALLY WHEN WHEEL FULLY TURNED, STRETCHING HOSE. ALL OTHER BRAKE LINES ARE CRACKED AND MUST BE REPLACED TO AVOID SAME ISSUE. MECHANIC REPORTS THAT THIS IS A COMMON PROBLEM IN FORD ESCAPES AND AN INTERNET SEARCH RETURNED MULTIPLE CONSUMER COMPLAINTS ABOUT SAME ISSUES, BUT NO RECALL OR WARNINGS ISSUED. I DON'T KNOW WHAT THE THRESHOLD FOR RECALLS IS, BUT MY BRAKES WENT OUT JUST WHEN I WAS LEAVING A CROWDED GROCERY STORE PARKING LOT. HAD MY REACTION TIME NOT BEEN AS QUICK IT IS QUITE POSSIBLE SOMEONE COULD HAVE BEEN INJURED OR KILLED. THANK YOU. *TR
Engine and engine cooling, Aug 5, 2014
TL - THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENTIRE EXHAUST SYSTEM DETACHED FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE EXHAUST SYSTEM AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 97,000. JCC
Engine, Jul 31, 2014
RETURNING HOME FROM VACATION. HEARD SOMETHING BUMP UNDER THE VEHICLE, SLOWED DOWN, SAW THE ENGINE LIGHT COME ON, THEN THE ENGINE STARTED TO SPUTTER, RUMBLE, RUN ROUGH. GOT OFF THE FREEWAY. CALLED FOR SERVICE, WAS TOWED TO GARAGE. MECHANIC DISCOVERED THAT A SPARK PLUG EJECTED FROM THE ENGINE, AND THAT A 2ND SPARK PLUG WAS PROBABLY GOING TO DO THE SAME THING. IT IS MY UNDERSTANDING THAT THIS HAS HAPPENED BEFORE IN FORD ENGINES AND CAN CAUSE ALOT OF DAMAGE AND POSSIBLE INJURIES. *TR
Structure, Jul 24, 2014
PEELING PAINT ON ROOF, HUTCH AND AROUND THE DRIVER SIDE REAR DOOR. *TR
Steering, Suspension, Structure, Jul 17, 2014
CORROSION-RELATED SEPARATION LOWER CONTROL ARM FROM SUBFRAME. CAR START PULLING INSTANTLY TO THE RIGHT. HAVE TO CALL TOWING TO GET TO DEALER FOR REPAIR, FORD COMPANY REFUSE TO REPAIR UNDER SAFETY RECALL NOTICE 14S02. DEALER QUOTE ME AROUND $2000 FOR REPAIR. *TR
Fuel system, Gasoline, Power train, Jul 17, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THERE WAS A FUEL ODOR COMING FROM THE IGNITION. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING THERE WOULD BE A SUDDEN DECELERATION IN SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Vehicle speed control, Jul 15, 2014, crash
BACKED OUT OF DRIVEWAY, PUT INTO DRIVE AND THE CAR THROTTLED AND ACCELERATED UNEXPECTEDLY AND CAUSED ME TO RUN INTO A TREE. THE VEHICLE HAS BEEN TOTALED. *TR
Service brakes, Jul 14, 2014
BRAKE LINES CRACK PREMATURELY AND CAUSE A BLOW OUT OF THE LINE. LOOSE CONTROL OF BRAKING SYSTEM FOR THE VEHICLE. I HAVE REPLACED FRONT BRAKE LINES TWICE SINCE OWNING AND NOW FOR A 3RD TIME FOR 3 OF THE 4 WHEELS. IT WAS RECOMMENDED BY MY MECHANIC TO FILE A REPORT WITH THE NHTSA FOR THIS AS THEY SEE THIS ON NEARLY EVERY FORD ESCAPE THAT COMES IN FOR BRAKE RELATED ISSUES. *TR
Fuel system, Gasoline, Jul 9, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL TANK SHIELD WAS COMPLETELY RUSTED ALLOWING THE FUEL TANK TO BE EXPOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500.
Electrical system, Service brakes, Jul 7, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT ALL FOUR BRAKE LINES HOSE HAD TO BE REPLACED DUE TO RUST. THE CONTACT ALSO STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,037.
Steering, Suspension, Structure, Jul 3, 2014
CAR WAS MAKING CREAKING SOUNDS. GOING AROUND A CORNER THE CAR BASICALLY HAD NO STEERING OR CONTROL. GOT CAR TO FORD DEALERSHIP AND BASED ON TAKING PHOTO OF THE CAR I WAS TOLD THAT FORD DECIDED TO PUT A CROSS BRACE ON AS OPPOSED TO REPLACING SUB FRAME. I TOLD DEALERSHIP I DID NOT AGREE WITH DECISION THAT SUBFRAME SHOULD BE REPLACED CAR WAS RETURNED TO ME WITH CROSS BRACE INSTALLED.APROX 4 WEEKS LATER CAR WAS UNDRIVEABLE. CONTACTED FORD TOLD ME TO TOW CAR BACK TO DEALERSHIP. AFTER INSPECTION OF VEHICLE WAS TOLD NOW THAT SUB- FRAME WAS BROKEN DEALERSHIP CONTACTED FORD AND WAS TOLD THAT THEIR REQUEST TO REPLACE SUB FRAME WAS DENIED. THE SUB FRAME HOLDS ENGINE,TRANS, ALL STEERING AND BRAKE COMPONENTS. THIS IS A VERY DANGEROUS. MY FAMILY COULD HAVE BEEN KILLED. I WAS TOLD BY FORDSUPV THAT BECAUSE THEY PUT ON BRACE INSTEAD OF MAKING THE CORRECT REPAIR THAT WAS ACTUALLY PART OF SUB FRAME RECALL THEY WOULD NOT REPLACE SUB FRAME. THIS IS HOW FORD TREATS THEIR CUSTOMERS AND PUTS THEM IN HARMS WAY. IF YOU LOOK AT THE HISTORY OF FORD VEHICLES FORD WINDSTAR FORD ESCAPE ETC. YOU WILL SEE THEY ARE USING DEFECTIVE STEEL ON UNDER BODY COMPONENTS CAUSING EXCESSIVE RUST RESULTING IN CRITICAL COMPONENT FAILURES. IN MY 48 YEARS OF DRIVING I HAVE NEVER HAD A VEHICLE WITH A BROKEN FRAME WHEN I ASKED FORD FOR PHONE NUMBER OR ADDRESS TO [XXX]. FIELDS I WAS TOLD THAT IS NOT GIVEN OUT AND THAT THE FORD SUPERVISORS DENIAL WAS FINAL DECISION. I FEEL FORD IS 100% WRONG IN THIS ISSUE AND IS NOT MAKING SAFE CARS, AND WHEN THERE IS A RECALL WILL NOT EVEN FIX THE RECALLED PARTS. ONCE AGAIN THIS IS AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN DEATH TO MY FAMILY IF I WAS DRIVING ON THE X-WAY SHAME SHAME ON YOU FORD MOTOR. I WILL BE LOOKING INTO FILING LAW SUIT OR CLASS ACTION LAW SUIT AGAINST YOU. PLEASE DO THE RIGHT THING FOR THE UNLUCKY INDIVIDUALS WHO OWN THESE CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Jul 1, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE ERRONEOUSLY VEERED OFF ROAD. UPON INSPECTION, IT WAS FOUND THAT THE PASSENGER'S FRONT CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE DEALER DECLINED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION) DUE TO THE EXCESSIVE CORROSION. THE FAILURE MILEAGE WAS 180,000.
Structure, Jun 25, 2014
I RECEIVED A LETTER ABOUT RECALL NOTICE 14S02/NHTSA RECALL 14V-165. I HAVE CALLED MY LOCAL FORD DEALERSHIP AND GONE IN TO THE SERVICE CENTER ABOUT THIS RECALL. THE DATE ON MY LETTER WAS MAY 2014. THEY SAID THEY DID NOT HAVE THE PARTS TO FIX THE VEHICLE. I HAVE TRIED SEVERAL TIMES TO GET THIS FIXED AND AM JUST BLOWN OFF BY THE DEALERSHIP. WHAT DO I HAVE TO DO GET THIS RECALL TAKEN CARE OF. *TR
Service brakes, Jun 24, 2014, fire
THE CAR WAS SITTING IN THE DRIVEWAY. A COUPLE HOURS BEFORE I HAD RUN THE CAR IDLE IN THE DRIVE TO ADD COOLANT. AT AROUND 3 PM MY NEIGHBOR CALLED THE FIRE DEPARTMENT AND NOTIFIED US OF SMOKE UNDER OUR CARPORT. FIRE DEPARTMENT SAID IT LOOKED LIKE THE BRAKES CAUGHT FIRE. AFTER THE INCIDENT THE RESEARCH AND TALKING TO THE DEALER BROUGHT TO MY ATTENTION SAFELY RECALL NOTICE 11 S24 THAT WOULD HAVE PREVENTED THE FIRE. I NEVER GOT RECALL INFO AS I BOUGHT THE CAR SECOND HAND. CALLED FORD AND THEY SAID THERE IS NOTHING THEY COULD DO. *TR
Structure, Jun 18, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Vehicle speed control, Engine, Jun 12, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 AND NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) THE VEHICLE STARTED TO SURGE BACK AND FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHICIAN STATED THAT THE FRONT VACUUM TUBE WAS LEAKING AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT RE REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Service brakes, Hydraulic, Air bags, Jun 12, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG AND ABS WARNING LIGHTS ILLUNIMATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 166,000.
Structure, Jun 11, 2014
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR, REAR HATCHBACK, AND DRIVER'S SIDE REAR DOOR WERE RUSTED AND UNABLE TO BE OPENED. THE DEALER STATED THAT THE DOORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 153,000.
Service brakes, Jun 6, 2014, crash
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 55 IN THE RAIN, THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE SKID AND CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 122,600.
Power train, Electrical system, Engine, May 24, 2014
I PUT THE VEHICLE IN REVERSE TO BACK UP AND WHEN I PUT VEHICLE BACK IN DRIVE IT DIED/STALLED. THIS HAS REPEATEDLY HAPPENED ALONG WITH DYING AT STOP SIGNS, RED LIGHTS AND MULTIPLE TIMES AT SLOW SPEEDS. ALSO THE VEHICLE HAS REPEATEDLY "STUMBLED" AT VARIOUS SPEEDS UP TO 65 MPH. *TR
Steering, Suspension, Structure, May 24, 2014
WHILE DRIVING ON A RURAL CITY STREET AT 30 MPH I DECELERATED TO PREPARE TO TURN RIGHT. WHEN I BEGAN TO MAKE MY RIGHT HAND TURN I HEARD A LOUD POP AND THE CAR BEGAN TO RATTLE THE CAR CAME TO A STOP WITHIN 10 FEET OF THE POP. I APPLIED A SMALL AMOUNT OF POWER TO THE ENGINE TO TRY AND GET COMPLETELY OUT OF THE ROAD, BUT THE CAR WOULD NOT MOVE. UPON INSPECTION OF THE FRONT PASSENGER TIRE IT WAS FACING 90 DEGREES IN THE OPPOSITE DIRECTION OF THE CAR, AND PUSHED TO THE BACK OF THE WHEEL WELL. THE CV SHAFT HAD COME COMPLETELY DETACHED FROM THE DRIVE SHAFT. THE VEHICLE HAD TO BE TOWED TO A LOCAL SHOP THAT DID SUB-FRAME WORK. UPON INSPECTION AT THE AUTO BODY SHOP IT WAS REVEALED THAT THE ENGINE CRADLE HAD ALSO BECOME DETACHED DUE TO THE PROXIMITY TO THE EXHAUST FROM THE ENGINE HEATING IT UP CONSTANTLY. ALONG WITH THE FOLLOWING PARTS NEEDING REPLACEMENT: RIGHT FRONT CV SHAFT, FRONT ENGINE CRADLE, FRONT CONTROL ARM BOLTS, CONTROL ARM BUSHING, CV DRIVE AXLE, HEAVY DUTY EXHAUST CLAMPS. THE SHOP HAD TO REMOVE AND REPLACE THE ENGINE CRADLE AND THE RIGHT FRONT SUB-FRAME. IF I HAD BEEN ON A HIGH SPEED INTERSTATE, AND THIS HAPPENED I WOULD HAVE PROBABLE FLIPPED, BECAUSE THE FRONT RIGHT TIRE WAS UNABLE TO MOVE, AND WAS PULLING TOWARDS THE INSIDE OF THE CAR. THE TOTAL COST TO GET THIS REPAIRED TO A SAFE DRIVING CONDITION WAS $1352.69. *TR
Vehicle speed control, Service brakes, Engine, May 14, 2014, crash
I WAS APPROACHING A TRAFFIC LIGHT TO TURN. AS I APPLIED THE BRAKE INSTEAD OF STOPPING THE TRUCK ACCELERATED. HITTING THE BACK OF A VEHICLE. *TR