2004 Ford Escape
Problems, recalls and owner-reported issues
Suspension is the leading concern among 499 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Escape model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Representative owner complaints
499 reports, newest first.
Suspension, Structure, Wheels, Electronic stability control (ESC), Mar 20, 2014
PASSENGER REAR WHEEL WELL HAS COMPLETELY RUSTED OUT AND SHOCK AND MOUNT HAVE RUSTED OFF OF FRAME. *TR
Structure, Mar 17, 2014
MY HUSBAND WAS DRIVING HOME WITH OUR SON AND STARTED TO HEAR A LOUD NOISE. TOOK IT TO OUR REPAIR GUY WHO STATED THE FRAME WAS COMPLETELY RUSTED THROUGH AND WAS NO LONGER SAFE TO DRIVE. WE THEN TOOK IT FOR A 2ND LOOK AND WAS TOLD THE SAME THING AND THAT ITS NOT FIXABLESO WE'LL HAVE TO BUY A NEW CAR. WE'VE ONLY HAD THIS CAR FOR 6 YEARS AND I BOUGHT IT FROM OUR LOCAL FORD DEALERSHIP WHO WHEN CONTACTED SAID THEY COULDN'T DO ANYTHING TO HELP BECAUSE THERE ARE NO RECALLS ON THE VEHICLE FOR THIS PROBLEM. WE HAVE 2 SMALL CHILDREN AND I'M VERY LUCKY THAT SOMETHING DIDN'T HAPPEN TO THEM. WHAT IS A RECALL GOING TO TAKE? SOMEONE GETTING HURT OR WORSE?? THIS IS A MAJOR SAFETY ISSUE AND FORD NEEDS TO BE RESPONSIBLE CLEARLY ITS A MANUFACTURING PROBLEM WHEN THERE'S 1000'S OF CUSTOMERS WITH THE SAME PROBLEM!!!! *TR
Vehicle speed control, Mar 11, 2014
THE VEHICLE WILL NOT DECELERATE. IT IS OKAY WHEN YOU FIRST START IT, BUT THE FIRST TIME YOU PUSH THE ACCELERATOR IT WILL NOT DECELERATE. YOU MUST HOLD THE BRAKE. IF YOU LET GO OF THE BRAKE IT WILL SURGE. IT IS DANGEROUS TO DRIVE. *TR
Structure, Mar 5, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
Engine, Feb 21, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55MPH, THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED A FAILURE AT THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Air bags, Feb 18, 2014
AIRBAG SENSOR DISPLAYED ON DASH. WILL NOT GO OFF. SCHEDULING DIAGNOSTIC TEST ON FRIDAY 2/21/2014. RESEARCHED PROBLEM ON INTERNET, APPARENTLY THIS IS HAPPENING MUCH TO OFTEN FOR IT TO BE A INDIVIDUAL PROBLEM. MY MECHANIC STATED IT HAS BECOME A COMMON PROBLEM WITH FORD ESCAPES. THE COST TO REPAIR IS NOT CHEAP. I CANNOT BELIEVE THAT THE GOVERNMENT HAS NOT INTERVENED AND ALERTED THE PUBLIC OR AT THE VERY LEAST FORD ESCAPE OWNERS. I AM DISABLED AND HAVE NO INCOME AT THIS TIME. I TRULY HOPE THAT THE GOVERNMENT WILL HOLD FORD MOTOR COMPANY TO THIS ISSUE BEFORE SOMEONE GETS SERIOUS HURT OR WORSE KILLED. *TR
Fuel system, Gasoline, Vehicle speed control, Feb 10, 2014
WHILE DRIVING, THE THROTTLE STUCK. APPLIED THE BRAKES, BUT VEHICLE WAS DIFFICULT TO SLOW AND TACHOMETER INDICATED HIGH ENGINE SPEED. SHIFTING TO NEUTRAL, THE ENGINE RPMS PUT THE NEEDLE IN THE RED BEYOND THE GAUGE. AFTER SHUTTING OFF THE VEHICLE, AND OPENING THE HOOD THE PROBLEM DID NOT PERSIST, BUT RETURNED AFTER DRIVING AGAIN. *TR
Structure, Vehicle speed control, Feb 10, 2014
WELL, MY FORD ESCAPE 2004 LTD EDITION HAD ISSUES SLOWING DOWN. I HAD USED THE CRUISE CONTROL INTERMITTENTLY AND NOTICED THAT THE VEHICLE CONTINUED AS IF CRUISE CONTROL WAS ON EVEN AFTER I BRAKED HARD AND CANCELLED THE CRUISE CONTROL. I SHUT THE VEHICLE OFF AND TRIED TURNING IT BACK ON. WHEN IT STARTED BACK UP, THE VEHICLE REVVED TO 5,000 RPM IN UNDER 5 SECONDS. I DID THIS TWICE WITH THE SAME EFFECT. I BROUGHT IT IN TO MY FORD DEALERSHIP. THEY SAID THERE WAS NO RECALL (ALTHOUGH NOW I SEE THEM ALL OVER THE INTERNET). I GOT A CALL BACK AFTER THIS WHOLE ORDEAL THAT THE RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED THROUGH AND THAT THE SHOCK WAS NOT ATTACHED TO ANYTHING. THIS SEEMS TO BE A COMMON TREND WITH THESE VEHICLES, BUT THERE ARE NO RECALLS. MY DEALERSHIP IS BRINGING IT TO AN AUTO BODY SHOP TODAY. I AM EXPECTING A $3,000 REPAIR NOW. *TR
Suspension, Structure, Feb 6, 2014
THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT CAUSING THE SHOCK MOUNT TO SEPARATE FROM THE BODY OF THE VEHICLE. *TR
Vehicle speed control, Jan 29, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN APPLYING THE BRAKES, CAUSING THE VEHICLE TO ACCELERATE TO 85 MPH INDEPENDENTLY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND WAS ABLE TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS ADVISED THAT THE CRUISE CONTROL MALFUNCTIONED DUE TO EXTREME COLD WEATHER. THE CONTACT STATED THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN I.D. NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 80,000.
Power train, Electrical system, Vehicle speed control, Engine, Jan 26, 2014
DRIVING DOWN ROAD AND THE RPMS ON MY 2004 ESCAPE JUMP UP. SO I TRY TO SLOW DOWN AND CAR KEEPS ACCELERATING. THROW CAR INTO PARK BECAUSE BRAKES WOULDN'T SLOW IT DOWN. EVER SITE I READ SAYS IT IS THE ACCELERATOR CABLE. SUPPOSEDLY THIS WAS REPLACED BY DEALER WHILE IN FOR AIR BAG INDICATOR LIGHT REPAIR IN DECEMBER 2012. UNDER RECALL. NOW WHEN I START VEHICLE RPMS JUMP, AND GET BURNING SMELL FROM MOTOR. CARS RPMS JUMP WHILE DRIVING DOWN ROAD ALSO. BATTERY AND ALTERNATOR WERE REPLACED IN MAY 2013 BUT SINCE THEY WERE REPLACED BATTERY INDICATOR LIGHT IS DIMLY LITE UPON ACCELERATING. I HAVE SPENT A FORTUNE ON THIS VEHICLE AND EVERY TIME I TURN AROUND IT NEEDS MORE WORK. I ALSO AFTER GETTING BATTERY AND ALTERNATOR REPLACED HAD TO PUT A NEW THROTTLE BODY COMPONENT IN BECAUSE MOTOR WAS RACING TO 3000 RPMS WHILE IN PARK OR WHILE FOOT WAS ON BREAK. PLEASE HELP. I AM SCARED TO DEATH TO DRIVE THIS VEHICLE LIKE IT IS. CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT EITHER. *TR
Suspension, Jan 13, 2014
THESE WAS A LOUD BANG WHEN DRIVING OVER SMALL BUMPS IN THE REAR PASSENGER SIDE WHEEL. WHEN I WAS HOME I CHECKED THE WHEEL WELL AND THE TOP SHOCK MOUNT WAS TOTALLY ROTTED THROUGH TO THE TRUCK AREA. THE MOUNT HOUSE IN THE BODY HAD BROKEN OFF AND DESTROYED THE INNER WHEEL WELL. *TR
Vehicle speed control, Engine, Dec 18, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Vehicle speed control, Nov 13, 2013, crash
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SAFETY RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS TOTALED. SHE BELIEVED THE ACCIDENT, WAS DUE TO THE SAFETY RECALL.
Engine, Nov 4, 2013
AT APPROXIMATELY 65 MPH ON A CROWDED INTERSTATE HIGHWAY, THE VEHICLE LOST POWER AND THE "CHECK ENGINE" LIGHT ILLUMINATED THE VEHICLE SLOWED AND I WAS ABLE TO PULL OFF THE HIGHWAY. AFTER SWITCHING THE ENGINE OFF AND WAITING A FEW MINUTES, I WAS ABLE TO START THE CAR AND MOVE FORWARD FOR ABOUT A MILE WHEN THE SAME THING HAPPENED. AFTER THE THIRD TIME THIS HAPPENED, I DECIDED THE CAR WAS TOO DANGEROUS TO DRIVE IN TRAFFIC AND PULLED OVER TO CALL A TOW TRUCK. THE CAR HAS LESS THAN 20,000 MILES ON IT. THE LOCAL FORD DEALER INDICATES NO RECALL HAS BEEN ISSUED FOR THIS SPECIFIC PROBLEM. LOSING SPEED IN FAST-MOVING HIGHWAY TRAFFIC IS EXTREMELY DANGEROUS; THANKFULLY THERE WAS NO ACCIDENT OR INJURY IN THIS CASE. *TR
Suspension, Structure, Nov 3, 2013
RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. DAUGHTER TOOK ME FOR A RIDE AND I SAT IN THE REAR OF THE VEHICLE TO TRY AND FIND THE SOURCE OF THE RATTLING. CHECKED THE STORAGE COMPARTMENT FOR THE SPARE, ALL OTHER PARTS AND COULD NOT DETERMINE THE SOURCE. THE NEXT DAY THE NOISE WAS MUCH MORE PRONOUNCED. TOOK IT TO A BODY SHOP AND THEY IMMEDIATELY FOUND THE SOURCE OF THE PROBLEM, THAT BEING A TOTALLY RUSTED OUT SHOCK/STRUT TOWER. THE BODY SHOP MANAGER SAID HE HAS SEEN THIS ON MULTIPLE ESCAPES. HE REFUSED TO QUOTE THE JOB AS HE DID NOT WANT TO BE LIABLE IN CASE IT DID NOT WORK OUT. *TR
Suspension, Oct 22, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE WAS HEARD FROM OUTSIDE THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE SHOCKS AND STRUT MOUNT WERE COMPLETELY CORRODED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 12/4/13*CN THE CONSUMER STATED THE RIGHT REAR SIDE OF THE SHOCK STRUT MOUNT RUSTED AWAY. UPDATED 12/12/13
Air bags, Oct 18, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THE SEAT BELT WOULD NOT COMMUNICATE TO THE AIR BAG TO ACTIVATE WHILE ENGAGED. THE AIR BAG LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE WIRING SYSTEM TO THE SEAT BELT NEEDED TO BE REPLACED. THE DEALER DID NOT REPLACE THE WIRING SYSTEM. THE DEALER STATED THAT IN THE EVENT OF A CRASH, THE AIR BAGS POSSIBLY WOULD NOT DEPLOY. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Structure, Oct 9, 2013
TL* THE CONTACTS OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS A HOLE ABOVE THE PASSENGER'S SIDE REAR BODY PANEL AND AS A RESULT, THE REAR PASSENGER'S SIDE STRUCTURE OF THE UNIBODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 112,000.
Structure, Oct 8, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS COMPLETELY RUSTED AND HAD BECOME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT SUB FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 11/19/13*LJ UPDATED 11/29/2013 *JS
Vehicle speed control, Oct 7, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 106,000. UPDATED 11/15/13*CN
Structure, Sep 30, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE HEARD AN ABNORMAL NOISE AND UPON FURTHER INVESTIGATION, SHE FOUND THAT THE REAR WHEEL WELL SUFFERED FROM SEVERE CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Suspension, Structure, Sep 29, 2013
I HIT A BUMP AND THE BACK OF MY VEHICLE STARTED MAKING A BANGING NOISE AFTERWARD ANY TIME I WENT OVER THE SLIGHTEST BUMP. I TOOK IT TO THE GARAGE AND THE MECHANIC WOULDN'T EVEN TOUCH IT. THE REAR SHOCK MOUNT PLATE IS RUSTED OUT AND HE SAID THE WHEEL WELL IS BREAKING RIGHT OFF THE FRAME. THERE IS NOTHING LEFT AROUND IT - THE METAL WAS ONLY HELD TOGETHER BY UNDERCOATING IN SOME PLACES. HE SAID IT WAS PUSHING DOWN ON THE BRAKE LINE, TOO. I HAVE SEEN SEVERAL INCIDENTS WITH THIS MAKE/MODEL/YEAR AND THE 2005 AS WELL. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED. MY CHILDREN WERE IN THAT VEHICLE! *TR
Steering, Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Sep 16, 2013, crash
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE AND ACCELERATOR PEDALS WOULD NOT RESPOND TO PRESSURE. THE CONTACT WAS ABLE TO MOVE THE STEERING WHEEL AFTER MUCH EFFORT BUT SHORTLY AFTER, CRASHED INTO A UTILITY BOX. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 90,000. UPDATED 04/22/14 MA WHEN THE CONSUMERS DAUGHTER CRASHED INTO THE ELECTRICAL BOX, IT CAUGHT ON FIRE, AND SPREAD TO THE VEHICLE. UPDATED 04/24/14
Suspension, Structure, Sep 16, 2013
NOTICED A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. AFTER ARRIVING HOME I CHECKED THE MUFFLER AREA THINKING IT WAS LOOSE WHICH IT WAS NOT. I THEN CHECKED INSIDE OF THE PASSENGER SIDE REAR WHEEL WELL AND FOUND THAT THE SHOCK THAT WAS ATTACHED TO THE FRAME OF THE VEHICLE HAD TOTALLY RUSTED OUT LEAVING A HUGE HOLE IN THE FRAME. THE HOLE NOW LEAVES THE VEHICLE UNSTABLE AND EXPOSED TO ALL ELEMENTS OF THE WEATHER. *TR