2004 Ford Escape
Problems, recalls and owner-reported issues
Suspension is the leading concern among 499 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Escape model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Representative owner complaints
499 reports, newest first.
Steering, Suspension, Structure, Mar 19, 2015
WHILE DRIVING ON A ROUGH ROAD I NOTICED A RATTLING IN THE REAR COMPARTMENT THAT I HAD NEVER HEARD BEFORE. WHEN I INVESTIGATED I FOUND THE RIGHT REAR WHEEL WELL HAD DISINTEGRATED FROM RUST DAMAGE AND THE SHOCK IS NOW FLOATING BASICALLY FREELY WHICH IS CAUSING THE NOISE. I AM CONCERNED FOR THE SAFETY AND HANDLING OF THE VEHICLE AT THIS POINT. THIS SEEMS TO BE A VERY COMMON ISSUE WITH ESCAPES AND ALWAYS THE RIGHT REAR WHEEL WELL. WHY HAS FORD NOT ISSUED A RECALL? THIS IS CLEARLY A SYSTEMATIC FAILURE. *TR
Suspension, Structure, Wheels, Mar 16, 2015
THE CAR STARTED TO RIDE ROUGH OVER SMALL BUMPS AND A THUMPING SOUND COULD BE HEARD FROM THE RIGHT REAR WHEEL WELL. THINKING I NEEDED NEW SHOCKS I INSPECTED THE WHEEL WELL AND WAS HORRIFIED TO SEE THAT THE WHEEL WELL HOLDING THE SHOCK WAS COMPLETELY RUSTED AWAY. THERE IS A HOLE WHERE THE STEEL USED TO BE. THIS IS ONLY ON THE RIGHT REAR WHEEL WELL AS FAR AS I CAN SEE. A LOCAL AUTO BODY SHOP WILL NOT FIX IT BECAUSE OF THE SAFETY LIABILITY AND WARNED ME NOT TO DRIVE THE CAR. THE CAR IS UNSAFE AND I AM AT A LOSS AS TO WHAT TO DO WITH IT. AFTER DOING SOME SEARCHING I HAVE FOUND MANY FORD ESCAPES WITH THE SAME EXACT PROBLEM. APPARENTLY THIS IS A DESIGN DEFECT THAT FORD KNOWS ABOUT AND SHOULD BE RESPONSIBLE FOR. HAD I DRIVEN THE CAR A LITTLE LONGER I COULD HAVE BEEN IN A CATASTROPHIC CRASH! FORD NEEDS TO FIX THIS OR REPLACE MY CAR. *TR
Suspension, Mar 6, 2015
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE SHOCK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Vehicle speed control, Mar 6, 2015
THE THROTTLE WILL STAY OPEN AS IF I HAVE THE GAS PEDAL BEING APPLIED. *TR
Suspension, Mar 4, 2015
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE REAR SHOCK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 6/3/15*CN UPDATED 9/27/2017*CN
Tires, Mar 3, 2015
TL*THE CONTACT OWNS A 2004 FORD ESCAPE EQUIPPED WITH GOODRICH TIRES, TIRE LINE: LONG TRAIL, TIRE SIZE: P235/70/R16, AND DOT NUMBER: UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT TIRES SLIPPED ACROSS THE ROAD WITHOUT WARNING. THE CONTACT STATED THAT HE OBSERVED THAT THE TREADS WERE COMPLETELY WORN DOWN. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Engine, Feb 25, 2015
I PURCHASED THIS VEHICLE 11 MONTHS AGO, ON FEB 13,2015 AS I WAS DRIVING MY CAR BEGAN TO MAKE A VERY LOUD NOISE AS WELL AS CAUSING THE VEHICLE TO DRIVE UNSTABLE. THE MECHANIC REPORT STATED THAT 3 SEPARATE SPARK PLUGS HAD BLOWN OUT AND EJECTED CAUSING EXTENSIVE DAMAGE TO MULTIPLE MECHANICAL MECHANISMS TO MY VEHICLE. MY VEHICLE IS CURRENTLY UN DRIVABLE, ALSO THE CHECK ENGINE LIGHT DID NOT COME ON THE DASH BOARD OR THE MACHINE. ALSO PRIOR TO THIS INCIDENT MY VEHICLE WOULD ACCELERATE WHILE DRIVING AND ALSO IN PARK. *JS
Engine and engine cooling, Structure, Feb 20, 2015
I PURCHASED A 2004 ESCAPE A LITTLE OVER A YEAR AGO. MY COUSIN HAD THE SAME CAR. WE BOTH HAD TO TAKE A FEW THOUSAND LOSS AND SELL THESE VEHICLES DUE TO SEVERE, UNSAFE WHEEL WELL RUST .NOT TO MENTION CATALYTIC CONVERTERS ON BOTH CARS WERE BAD. TWO ON EACH ESCAPE. I WAS READY TO DO REPAIRS, UNTIL A FRIEND WITH THE SAME ESCAPE HAD JUST REPAIRED THE BODY IN HIS FOR THE SAME ISSUE. SO WE ALL TOOK LOSS. WHO IS RESPONSIBLE FOR THIS?? I HAD FAMILY THAT WORKED, AND RETIRED FROM FORD. I HAD SEVERAL FORD'S OVER THE YEARS. THIS HAS PUT ME IN A HOLE..BOUGHT IT FOR 6,000. JUST GAVE IT AWAY FOR 1,000. HELP. *TR
Vehicle speed control, Feb 19, 2015
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE BEGAN TO INDEPENDENTLY ACCELERATE. THE CONTACT NOTICED THAT THE CRUISE CONTROL WAS ACTIVATED AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE, BUT DISCONNECTED THE CRUISE CONTROL CABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,835. THE VIN WAS UNAVAILABLE.
Suspension, Structure, Feb 9, 2015
2ND ESCAPE I'VE OWNED THAT HAS HAD THE REAR RIGHT WHEEL WELL RUST OUT, SHOCK BREAKS LOOSE. FORD SAYING IT HAS NEVER HEARD OF IT, AND YET EVERY DEALER AND BODY SHOP I'VE TALKED TO KNOWS ALL ABOUT IT. THIS SHOULD BE A RECALL, FAULTY PART. *TR
Suspension, Feb 4, 2015
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER WHEEL WELL SHOCK WAS COMPLETELY CORRODED AND FRACTURED OFF THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Vehicle speed control, Feb 3, 2015
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT AFTER SETTING THE CRUISE CONTROL AT 75 MPH, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS UNABLE TO DEACTIVATE THE CRUISE CONTROL AND STOP THE VEHICLE. THE CONTACT APPLIED THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO STOP ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC PIECE COVERING THE THROTTLE BODY FRACTURED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V353000 (VEHICLE SPEED CONTROL) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 7/21/15*CN THE DEALER REPLACED THE PART. UPDATED 07/28/15*JB
Suspension, Structure, Jan 22, 2015
WHILE DRIVING TO MY HOME WENT OVER A SMALL DIP IN ROAD AND SUV MADE A VERY LOAD CLUNKING NOISE IN RIGHT REAR SECTION OF VEHICLE AND STARTED HANDLING POORLY GOT IT TO MY PARENTS HOME WHICH IS ONLY FEW MINUTES FROM INCIDENT,FATHER LOOKED AT AND FOUND RIGHT REAR STRUT MOUNT AND WHEEL TUB RUSTED OUT UNDER A THICK LAYER OF SOUND DEADENING MATERIAL APPLIED AT FACTORY MAKING IT NEARLY IMPOSSIBLE TO SEE UNTIL IT BREAKS FREE, FATHER HAS BEEN A MECHANIC ALL HIS LIFE AND TRIED TO GET PIECES AT LOCAL SALVAGE YARDS TO REPAIR BUT FOUND ALL IN A 50 MILE RADIUS AT SALVAGE YARDS FROM YEARS 2001-2007 TO BE IN AS BAD OR WORSE CONDITION AND IS CURRENTLY LOOKING FOR PARTS ON LINE OUT OF THE RUSTBELT ,I BELIEVE IF IT HAD HAPPENED ON A TWISTY ROAD IT COULD HAVE BEEN A BIGGER PROBLEM FORTUNATELY IT WAS A FAIRLY LEVEL STRAIGHT ROAD I CAN ONLY ASSUME THERE ISN'T AN INVESTIGATION ON THESE IS THAT MOST PEOPLE DON'T NOW WHERE TO GO TO FILE A COMPLAINT I ONLY NEW TO GO HERE BECAUSE MY FATHER TOLD ME TOO,AS HE BELIEVES IT TO BE A MAJOR DESIGN FLAW THAT MAY OR COULD LEAD TO INJURIES *TR
Suspension, Jan 18, 2015
HIT A BUMP AND VEHICLE STARTED MAKING A RATTLING NOISE ON EVERY LITTLE BUMP.FOUND PASSENGER SIDE REAR SHOCK MOUNT HAD BROKEN THROUGH BODY-RUST ALL AROUND WHEEL WELL.CHECKED DRIVERS SIDE-OK. HAVE ALWAYS WASHED ON REGULAR BASIS.HAS TO BE SOME MANUFACTURING DEFECT. *TR
Structure, Wheels, Jan 7, 2015
EXCESSIVE CORROSION IN REAR WHEEL WELLS, STRAPS HOLDING GAS TANK AND UNDERSIDE OF RUNNING BOARDS. BOTH RUNNING BOARDS COMPLETELY FELL OFF, THE STRAPS HOLDING THE TANK HAD TO BE REPLACED BECAUSE THE TANK WAS IN DANGER OF FALLING OFF. THIS CAR IS IN A COVERED GARAGE 90% OF THE TIME. *TR
Suspension, Structure, Jan 7, 2015
WHEN DRIVING HOME ON 12/30/14, I HEARD A LOUD RATTLE COMING FROM THE RIGHT REAR OF THE VEHICLE. I LOOKED IN THE REAR PASSENGER WHEEL WELL AND NOTICED THAT THERE WAS A LOT OF RUST. I DID NOT DRIVE IT AGAIN UNTIL I TOOK IT TO MY MECHANIC TO HAVE IT INSPECTED ON 1/6/15. HE INFORMED ME THAT THE WHEEL WELL WAS RUSTED AND THE STRUT COULD BREAK LOOSE. HE ALSO INFORMED ME THAT HE HAD NEVER SEEN A VEHICLE DO THIS. I WAS ALSO INFORMED THAT IT IS A SAFETY ISSUE AND I SHOULD NOT DRIVE THE VEHICLE UNTIL IT IS FIXED. HE ALSO CHECKED TO SEE IF ANYONE IN THE AREA WOULD BE ABLE TO FIX IT SINCE HE IS NOT EQUIPPED TO DO SO. NO LUCK WITH THAT. AFTER SEEING HOW MANY PEOPLE ARE HAVING THIS SAME ISSUE WITH THEIR FORD ESCAPE, I WOULD EXPECT THAT THE FORD COMPANY WOULD DO THE RIGHT THING, TAKE RESPONSIBILITY FOR THE DEFECT AND MAKE IT RIGHT. I AM PREPARED TO FOLLOW THROUGH TO HAVE THIS MATTER TAKEN CARE OF, EVEN IF I HAVE TO TAKE IT TO LANSING AND WASHINGTON. *TR
Suspension, Structure, Wheels, Dec 31, 2014
ANOTHER CASE OF A 2004 FORD ESCAPE WITH EXTENSIVE RIGHT REAR WHEEL WELL RUST PUTTING THE STRUT IN DANGER OF COMING THROUGH THE BODY. I'M CURRENTLY TRYING TO FIGURE OUT HOW AND WHERE TO GET IT REPAIRED. THIS SEEMS TO BE A FLAW IN THE DESIGN OF THE PRODUCT. WHILE ONE WOULD HOPE FORD WOULD STEP UP I'M NOT SEEING ANYTHING ON THEIR PART SO FAR. *JS
Suspension, Structure, Dec 31, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE REAR PASSENGER AND THE DRIVER SIDE SUB FRAME AND THE SUSPENSION WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Suspension, Dec 29, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE REAR HOUSE PANEL STRUCTURE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Suspension, Dec 27, 2014
I HEARD A LOUD THUMP IN RIGHT REAR OF MY VEHICLE. UPON INSPECTION THE ENTIRE RIGHT REAR WHEEL IS ROTTED OUT AND IS NOT SAFE TO DRIVE. *TR
Suspension, Structure, Dec 24, 2014
I WAS DRIVING THE VEHICLE WHEN I STARTED HEARING A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION I DISCOVERED THERE WAS RUST INSIDE THE REAR PASSENGER WHEEL WELL AND THAT THE SHOCK MOUNT WAS UNATTACHED FROM THE VEHICLE. *TR
Suspension, Dec 21, 2014
RIGHT REAR WHEEL WELL ROTTED OUT WHERE SHOCK ATTACHES TO THE BODY. SEEMS THROUGH RESEARCH THAT THIS IS PROBLEM WITH MOST OWNERS IN THE MID WEST. CONTACTED LOCAL FORD DEALER AND INFORMED TO CONTACT YOU AS WELL AS FORD MOTOR COMPANY. THE TOOK PICTURES TO FORWARD ON TO THE ENGINEERING DEPARTMENT AT FORD. *TR
Air bags, Dec 4, 2014, crash
I WAS IN A HEAD ON CRASH GOING APPROXIMATED 35 MPH AND MY AIR BAGS DID NOT DEPLOY. *TR
Suspension, Dec 2, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SHOCK MOUNT WAS RUSTED AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Suspension, Nov 19, 2014
I HAD TO AVOID A BICYCLIST AND RAN UP OVER THE CURB AT A SPEED OF ABOUT 35, I NOTICED RIGHT AWAY UPON DRIVING AWAY THAT THERE WAS A GREAT RATTLE IN THE RIGHT SIDE REAR SUSPENSION. I HAD IT LOOKED AT BY MY INSURANCE COMPANY, THEY TOLD ME THE UPPER STRUT MOUNT BROKE OFF. BECAUSE OF THE RUST NOONE WILL FIX IT. THE CAR OTHERWISE IS IN PERFECT SHAPE, NO OTHER RUST PRESENT ON THE CAR. THIS OBVIOUSLY IS A DEFECT IN THE FORD PRODUCT, FORD WILL NOT RETURN MY CALLS! *TR