2005 Ford Escape

Problems, recalls and owner-reported issues

Suspension is the leading concern among 1,584 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,584

Of the 2005 reports, 44 involved a crash and 20 involved a fire. 29 people were injured and 2 people died.

Primary concernSuspension489 reports · 31% of complaints
Owner complaints1,584Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Suspension489
  2. Structure459
  3. Electrical system169
  4. Vehicle speed control152
  5. Engine148
  6. Service brakes136
  7. Power train126
  8. Wheels107

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Seats, front assembly, head restraintApr 7, 2006

    CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.

    IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

    DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 06V111000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchDec 20, 2004

    CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

    IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.

    DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V602000 on NHTSA.gov

Representative owner complaints

1,584 reports, newest first.

  1. Suspension, Structure, Jul 2, 2016

    WHILE DRIVING ON THE FREEWAY STARTED HEARING A LOUD SOUND AND THE CAR BECAME BUMPY AND BOUNCY. PULLED OFF THE FREEWAY, BUT COULD NOT IDENTIFY THE PROBLEM. TOOK TO A GARAGE AND TOLD RIGHT REAR INNER SHOCK MOUNT AND FENDER PANEL HAD ROTTED. FORD HAD A REPLACEMENT PART FOR THIS CONDITION, BUT DID NOT HAVE A RECALL. LABOR COST DUE TO WELDING WAS $1300.00, TOTAL COST 1,966.00. HOW COULD FORD HAVE A REPLACEMENT PART, BUT NOT A RECALL? TRIED 3 GARAGES ONLY 1 (WHO HAD A WELDER) WOULD CONSIDER THE JOB. CAR COULD NOT BE DRIVEN...CONDITION WORSENED QUICKLY AND HAD TO DRIVE 10 MPH TO GET ESTIMATES WITH BLINKERS ON...HOPING NO ONE WOULD HIT US. SCARY! HAD TO REPLACE INNER SHOCK MOUNT AND FENDER PANEL, INSTALL , WELD, AND SEAL. ALSO NEEDED NEW REAR SHOCKS.

  2. Power train, Wheels, Jun 30, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL WAS RUSTED AND THE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS UNUSUAL, BUT DECLINED TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,194.

  3. Service brakes, Jun 29, 2016, crash

    INTERMITTENT LOSS OF BRAKING OVER THE PAST 12 MONTHS, WITH THE 3RD OCCURRENCE RESULTING IN A COLLISION ON JUNE 28, 2016 ON A CITY STREET. VEHICLE HAS HAD INTERMITTENT BRAKE AND ABS WARNING LIGHTS WITH NO DIAGNOSTIC CODES, AND WARNING LIGHTS EVENTUALLY RESET WITH NO ADDITIONAL ACTION TAKEN. BRAKE SYSTEM HAS BEEN SERVICED SEVERAL TIMES WITHOUT RESOLUTION.

  4. Suspension, Jun 27, 2016

    THE RIGHT REAR WHEEL WELL HAS RUSTED COMPLETELY THROUGH; LEAVING THE STRUT BOUNCING FREELY. THE CAR CAN NOT BE DRIVEN AT THIS TIME. AT THE TIME IT BROKE, IT ALMOST BOUNCED ME INTO ONCOMING TRAFFIC. THIS SHOULD BE A RECALL AS IT HAPPENS TO ALL 2004-2006 ESCAPES. ....UPDATED 07/11/16 *BF

  5. Suspension, Structure, Jun 24, 2016

    ENTIRE RIGHT WHEEL WELL OF THE VEHICLE IS RUSTING AWAY. THE SHOCK ABSORBER IS MOUNTED TO THIS SHEET METAL, SO IT IS NO LONGER EFFECTIVE, MAKING THE VEHICLE UNSAFE TO DRIVE. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND FORD WILL DO NOTHING TO COMPENSATE ME. CURRENTLY HEARING A LOUD THUMPING AT EVERY BUMP, DUE TO THE SHOCK BECOMING DETACHED FROM THE VEHICLE.

  6. Electrical system, Vehicle speed control, Electronic stability control (ESC), Engine, Jun 21, 2016

    HI I HAVE A 2005 FORD ESCAPE & UP INTO ABOUT AND YEAR I STARTED HAD HAVING ENGINE FAILURE, MY VEHICLE WOULD START & STOP, TO SUM THIS UP, IM AFFAID TO DRIVE WHEN THIS ACCURES PRAYING THAT KNOW 1 RUNS INTO THE BACK OF ME...IVE TOOKEN IT TO THE AUTO PLACE TO GET A READING & IVE REPLACED EVERYTHING THAT IT READ IGNITION COILS (TWICE), FUEL FILTERS, TUNE A/C COMPRESSOR, WOULDNT COME ON ETC....I CAN GO ON & ON..& IM STILL HAVING THE SAME PROBLEMS & FINALLY IVE DECIDED TO GOOGLE THESE ACCURANCES, TO FIND THAT THERE'S OTHER VIC..THAT HAS OCCURRED THESES SAME INCIDENTS....THIS IS A SERIOUS MATTER, THAT FORD NEEDS TO ADDRESS / RESOLVED BEFORE SOMEONE DOESN'T MAKE IT. VIC. JUST SHUTTING DOWN IN THE MIDDLE OF TRAFFIC....& IT ALSO ACCURES WHILE STATIONARY & WHILE TURNING, THIS HAS BEEN GOING ON SINCE OCT. OF 2015 & IN BETWEEN REPLACEING PARTS IT STALLED FOR A WHILE OF THE KILLING & NOW IT HAS STARTED BACK UP FULL FORCE ABOUT A WEEK AGO. 6/13/2016 & TODAY IS THE 6/21/2016

  7. Service brakes, Engine, Jun 19, 2016

    AFTER DRIVING EVEN SHORT DISTANCES, THE VEHICLE IS REAL REAL HOT.HAD NEW BRAKES PUT ON AND THEY STILL SQUEEL

  8. Suspension, Jun 17, 2016

    THE ENTIRE RIGHT SIDE SHOCK MOUNT AND WHEEL WELL TOTALLY RUSTED AND HANGING ON BY A THREAD. MY 18 YEAR OLD SON COULD HAVE BEEN KILLED HAD WE NOT DISCOVERED IT. I HAVE READ HUNDREDS OF THESE COMPLAINTS WHICH IS HOW WE DISCOVERED THAT THIS WAS THE SAME NOISE WE WERE HEARING AND DECIDED TO LOOK AT RIGHT SIDE BACK DOOR PASSENGER WHEEL WELL. WE CAN LITERALLY MOVE IT UP AND DOWN. THIS IS A MAJOR SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED FROM THIS BECAUSE THE WHEEL CAN FALL OFF!!!! THANK GOODNESS WE HEARD THE NOISE WHILE DRIVING AND INVESTIGATED IT.

  9. Other or unspecified, Engine, Fuel/propulsion system, Jun 12, 2016

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

  10. Suspension, Structure, Jun 9, 2016

    RUST AROUND QUARTER PANEL BACK END, RUST THROUGH PASSENGER WHEEL WELL AREA. TO THE PUT THE IT IS RUSTING AND EVENTUALLY THE WHEEL WELL WILL NO LONGER WHOLE THE STRUT IN. WHICH PUTS ME AT RISK OF GETTING SERIOUSLY HURT. THIS SUV IS LOCATED IN A SOUTHERN STATE NO REASON FOR IT TO RUST LIKE THAT. I'VE SEEN AND OWNED OLDER VEHICLES THAT DIDN'T RUST .BAD METAL OR RUST PROTECTION. TO GET FIXED I'M LOOKING AT 1000.00 TO 4000.00 WHO HAS THAT TO PAY FOR SOMETHING LIKE THAT WHEN FORD KNOWS THERE IS A ISSUE AND HASN'T FIXED IT YET.

  11. Suspension, Structure, Jun 9, 2016

    RIGHT REAR SHOCK TOWER MOUNT IS COMPLETED RUSTED AWAY CAUSING THE SHOCK TO TRAVEL UP INTO THE WHEEL WELL

  12. Service brakes, Jun 7, 2016

    BOTH FRONT BRAKE CALIPER FLEXIBLE BRAKE LINES FAILED AT THE SAME TIME. I WAS FORTUNATE THAT I WAS AT LOW SPEED, HOOKING UP MY TRAILER AT THE TIME. NO ACCIDENT OCCURRED. THE BRAKE FLUID DUMPED ON THE INSIDE OF BOTH FRONT TIRES.

  13. Service brakes, Jun 4, 2016

    IN NORMAL DRIVING, WITH NO WARNING, "BRAKE" AND "ABS" WARNING LIGHTS ILLUMINATE ALONG WITH "SERVICE BRAKE SYSTEM" DISPLAY. CONSIDERABLE EFFORT IS REQUIRED TO SLOW THE VEHICLE AND STOPPING DISTANCE IS 2-3 TIMES NORMAL. I ENDED UP IN A DITCH BECAUSE I COULD NOT STOP IN TIME.

  14. Suspension, Jun 2, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE SHOCK MOUNT BRACKET RUSTED AND DISLODGED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.

  15. Other or unspecified, May 27, 2016

    MY FORD ESCAPE LIMITED HAS A RANDOM PROBLEM WITH THE SHIFT LEVER BUTTON NOT ENGAGING FROM A PARKED POSITION. IT'S NEARLY IMPOSSIBLE TO MAKE THE BUTTON PUSH IN TO SELECT A GEAR (R, N, D). ALSO, THE IGNITION SWITCH WILL NOT RELEASE THE KEY AFTER VEHICLE HAS STARTED AND I'VE ARRIVED AT DESTINATION, PUT THE VEHICLE IN "PARK." I HAVE TO STRUGGLE FOR SEVERAL MINUTES TO GET IT TO FINALLY RELEASE THE KEY. OTHERWISE, I HAVE HAD TO LEAVE THE VEHICLE WITH THE KEY IN THE IGNITION. IT'S BEEN LIKE THIS FOR THE PAST YEAR OR SO (ESPECIALLY ON COOL/COLD MORNINGS). STEREO SYSTEM HAS A MIND OF ITS OWN. PRESS ANY BUTTON AND IT WILL GO INTO "LOAD A CD" MODE. WHY?????

  16. Fuel/propulsion system, May 19, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPUTTER, HESITATE, AND SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM WAS FAULTY. THE FUEL PUMP AND FUEL FLOW INDICATOR AND SENSORS WERE ALL REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

  17. Suspension, May 16, 2016

    THE REAR PASSENGER-SIDE SHOCK MOUNT (WHERE IT MOUNTS TO THE UNIBODY) HAS RUSTED COMPLETELY AWAY. THE TOP OF THE SHOCK IS NO LONGER ATTACHED TO THE VEHICLE.

  18. Suspension, May 13, 2016

    REAR PASSENGER WHEEL WELL IS RUSTED THRU TO THE INTERIOR. SHOCK ABSORBER IS ABOUT TO SEPARATE FROM THE BODY. UNSAFE TO DRIVE. QUOTED $2,200 TO REPAIR.

  19. Suspension, Other or unspecified, May 11, 2016

    THE PASSENGER SIDE REAR WHEEL WELL RUSTED OUT CAUSING THE STRUT TO BREAK THROUGH THE TRUNK OF THE CAR . IT ALSO HAVE BAD RUST ON THE OTHER SIDE WHEEL WELL. THIS HAPPENED WHILE I WAS DRIVING ON THE HWY. UPON TAKING IT TO AN AUTO BODY SHOP WAS TOLD THE VEHICLE WAS UNSAFE TO DRIVE.

  20. Suspension, Structure, May 4, 2016

    2005 FORD ESCAPE 4X4 V6 PASSENGER SIDE REAR WHEEL HOUSE RUSTED SIGNIFICANTLY ENOUGH TO CAUSE REAR WHEEL SHOCK CONNECTED TO WHEEL HOUSE TO FORCEFULLY SEPARATE AND BEGIN COLLIDING WITH THE INSIDE PLASTIC MOULDING IN THE TRUNK OF THE CAR. DAMAGE WAS INITIALLY FOUND WHILE IN MOTION, NOTICED BY A RATTLING NOISE IN THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION AND REMOVAL OF THE PLASTIC TRUNK HOUSING, THE ENTIRE TOP OF THE WHEEL WELL WAS VERY CLEARLY RUSTED. THE SHOCK WAS STILL CONNECTED TO A PIECE OF THE WHEEL HOUSE. THE REAR PASSENGER SHOCK HAD FORCEFULLY DISCONNECTED THE PIECE OF THE WHEEL HOUSE IT WAS ATTACHED TO BECAUSE OF THE OVERWHELMING AROUND OF RUST. AUTO-BODY SHOP QUOTED A $2,000 REPAIR (FOR A CAR BOUGHT FOR #3,600) TO ORDER A NEW WHEELHOUSE AND INSTALL IT. PROFESSIONAL AUTO BODY SHOP TEAMS QUOTED THAT THE ISSUE WASN'T SOMETHING YOU COULD PATCH OR LIGHTLY REPAIR, AND THE SHOCK WOULD NEED TO BE REATTACHED TO THE BODY OF THE CAR TO BE DRIVEN SAFELY. FORD WAS CONTACTED TWICE AND REPLIED WITH THEIR APOLOGIES THAT THE CUSTOMER WAS EXPERIENCING THIS ISSUE, KNOWINGLY AWARE THAT THE 2001-2004 MODELS OF THIS VEHICLE WERE RECALLED FOR THE EXACT SAME ISSUE AND THAT HUNDREDS OF OTHER CUSTOMERS HAVE SEEN THIS ISSUE AROUND 120,000 MILES. THE ISSUE SEEMS TO ALWAYS BE ON THE REAR PASSENGER SIDE WITH NO SIGNIFICANT RUST OR DAMAGE ON THE DRIVERS SIDE.

  21. Service brakes, Apr 28, 2016

    BRAKE ABS BRAKE LIGHT ON AND BRAKES DO WORK RIGHT, I TOOK IT TO A DEALER AND THEY SAID SOME KIND OF PUMP IS BAD AND IT COST $5000 TO FIT IT. LOTS OF PEOPLE HAVING THE SAME PROBLEM. I THINK FORD SHOULD RECALL THOSE CARS FOR SAFETY. I DON'T THINK NO BRAKES SHOULD COST $5000 TO FIT. I M SCARE TO DRIVE IT.

  22. Suspension, Apr 23, 2016

    THE SHOCK MOUNT ON THE RIGHT REAR RUSTED OUT DETACHING THE SHOCK FROM THE BODY AND PIERCING THROUGH THE UPPER PLASTIC COVER IN THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS MOVING AT SLOW SPEEDS WHEN THIS HAPPENED. FORD SHOULD HAVE BEEN A RECALL ON THIS BECAUSE HAD IT BROKE AND SEPARATED AT HIGHWAY SPEEDS THE VEHICLE COULD HAVE LOST CONTROL! SECOND, FORD DOES NOT HAVE THE REPLACEMENT PARTS AVAILABLE EVEN THOUGH THERE ARE A LOT OF 2005 ESCAPES ON THE ROAD. ALSO AUTO BODYSHOPS ARE UNWILLING TO DO ANY MODIFICATIONS OR WIELDING DUE TO THE LIABILITY OF THE LOCATION AND IMPORTANCE OF THAT PIECE. SO THE VEHICLE IS UN REPAIRABLE AT THIS TIME!

  23. Electrical system, Structure, Vehicle speed control, Apr 15, 2016

    REAR WHEEL WELLS RUSTING OUT AS WELL AS REAR SEAT WELLS UNDER DOORS RUSTING OFF IN HUGE CHUNKS,CRUISE,CD PLAYER DOESNT WORK,RADIO SHORTS OUT ON VOLUME CONTROL GOES LOUDER INSTEAD OF LOWER VOLUME,ALSO FRONT AXLE HAD TO BE REPLACED AT JOE LAKE TIRE DO THEY USE TIMKEN PRODUCTS?

  24. Suspension, Structure, Apr 8, 2016

    THIS CAR HAS 80000MILES ON IT AND IS TOTALLY RUSTED OUT IN THE REAR PASSENGER WHEEL WELL AND SHOCK TOWER. I HAVE BEEN QUOTED 5000 TO FIX THE CAR TO MEET SAFETY STANDARDS. I CAN SEE THE TIRE ALL THE WAY THRU THE METAL.

  25. Visibility, Other or unspecified, Apr 8, 2016

    THE REAR WINDOW OF MY 2005 FORD ESCAPE XLS JUST EXPLODED TODAY AROUND 2:30 P.M. I HAD ARRIVED ABOUT 2:15 P.M.AT MCDONALDS RESTAURANT. I WAS SITTING WITH A FRIEND WHEN AN EMPLOYEE CAME INTO LOBBY LOOKING FOR THE OWNER OF THE GRAY FORD ESCAPE IN THEIR PARKING LOT. I SAID, "YES IT IS MY CAR." EMPLOYEE THEN CAME AND TOLD ME THAT THE "REAR WINDOW OF MY CAR WAS BROKEN ALL OVER THE PARKING LOT. I WENT AND SAW WHAT HAPPENED. I HAVE NOT OPENED THE REAR GATE OR WINDOW IN OVER A WEEK. ALL I DID WAS PARK IT AND IN 15 MINUTES OF BEING INSIDE OF MCDONALDS THE WINDSHIELD EXPLODED. I HAVE READ WHERE OTHER PEOPLE WITH ESCAPES & MARINERS HAVE BEEN HAVING THIS PROBLEM FOR YEAR. YEARS OLDER THAN MY 2005 AND AS NEW AS 2014 & 2015. IS THEIR A RECALL THAT FORD IS FIXING THIS PROBLEM, AS THEY OBVIOUSLY HAVE KNOWN ABOUT IT FOR YEARS. PLEASE LET ME KNOW WHO I CONTACT TO BE REIMBURSED FOR MY EXPENSE OF REPLACING IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR