2005 Ford Escape

Problems, recalls and owner-reported issues

Suspension is the leading concern among 1,584 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,584

Of the 2005 reports, 44 involved a crash and 20 involved a fire. 29 people were injured and 2 people died.

Primary concernSuspension489 reports · 31% of complaints
Owner complaints1,584Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Suspension489
  2. Structure459
  3. Electrical system169
  4. Vehicle speed control152
  5. Engine148
  6. Service brakes136
  7. Power train126
  8. Wheels107

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Seats, front assembly, head restraintApr 7, 2006

    CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.

    IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

    DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 06V111000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchDec 20, 2004

    CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.

    IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.

    DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V602000 on NHTSA.gov

Representative owner complaints

1,584 reports, newest first.

  1. Suspension, Apr 6, 2016

    RUSTED OUT WHEEL WELL EFFECTING THE SHOCK ABSORBER TOP MOUNT COULD BREAK FREE WHILE DRIVING. I HEARD A NEW RATTLE INVESTIGATED AND FOUND MY WHOLE WHEEL WELL ABOVE THE TOP SHOCK MOUNT IS RUSTED OUT. GOT PRICES FROM FOUR FORD DEALERS RANGING FROM 900.00 TO 4000.00 TO REPAIR IT ALL OF THE DEALERS WERE AWARE OF THE PROBLEM AND HERD OF MANY OTHER EXAMPLES. I AM WONDERING WAY THERE HASN'T BEEN A RECALL?

  2. Suspension, Structure, Apr 5, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE REAR SHOCK TOWER HAD SEVERE CORROSION, WHICH CAUSED THE REAR SHOCKS TO FRACTURE AND SEPARATE FROM THE SUBFRAME OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR HATCH WINDOW SUPPORT WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  3. Steering, Apr 4, 2016

    I BOUGHT THE CAR IN APRIL OF 2008 AND EVER SINCE THE SECOND WEEK OF HAVING THE CAR THE POWER STEERING WOULD SHUT OFF WHILE I WAS DRIVING. IT WOULD HAPPEN ON CITY STREETS AND ON THE FREEWAY. I INFORMED THE FORD DEALER (BOB WONDRIES IN ALHAMBRA, CA) NUMEROUS TIMES THAT THIS WAS A RECURRING CONDITION AND THEY INFORMED ME THAT NOTHING WAS WRONG. THIS WENT ON FOR 7 YEARS; I FILED THIS FORM WITH YOU BEFORE AND I ALSO CONTACTED FORD MOTOR CO. ABOUT THIS. ALL I EVER GOT AS A RESPONSE WAS MY POWER STEERING CONTROL MODULE COMPLETELY FAILED AND I HAVE NO POWER STEERING.

  4. Seats, Apr 1, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER RIDING IN THE REAR SEAT NOTICED A HOLE IN THE BACK SIDE OF THE DRIVER SEAT. A PIECE OF METAL, APPROXIMATELY EIGHT INCHES LONG, WAS PROTRUDING FROM THE SEAT. THE VEHICLE WAS SCHEDULED TO BE EVALUATED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

  5. Service brakes, Mar 31, 2016

    COMPUTER CONTROLLING THE BRAKES MALFUNCTION. I WAS ON A STATE HYWAY WHEN THE DASH LIGHT CAME ON TO WARN OF BRAKE FAILURE, AND A COUPLE OF SECONDS LATER I HAD NO BRAKES. I TURNED THE MOTOR OFF AND BACK ON, AND I HAD BRAKES. THIS HAPPENED OFF AND ON UNTIL I WAS ON LADSON ROAD GOING TO A FRIENDS HOUSE AND THE BRAKES WOULD NOT WORK AND I HAD TO CALL A TOW TRUCK AND BE TOWED HOME. THIS SCARES ME AND I WILL NOT DRIVE THE CAR UNTIL IT IS FIXED. FORD SAYS IT WILL COST 5000.00 TO FIX IT. I HAVE TO GET MY SON TO CARRY EVERYWHERE. I AM 82 YEARS OLD AND NEED MY CAR !!!!....UPDATED 06/15/16 *BF

  6. Suspension, Mar 24, 2016

    WHILE I WAS DRIVING I NOTICED A BANGING NOISE IN THE REAR OF MY 2005 FORD ESCAPE THAT WAS GETTING LOUDER, WHEN I LOOKED AT BOTH SIDES I NOTICED THAT THE PASSENGER REAR WELL WAS COMPLETELY RUSTED OUT. I TOOK MY ESCAPE TO THE CAR REPAIR SHOP AND WAS QUOTED $1000 FOR THE REPAIR AND WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I STARTED DOING SOME RESEARCH AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH 2004 AND 2005 FORD ESCAPE THAT THEY DIDN'T PROPERLY SEAL ONE SIDE OF THE CAR, AND THAT THEY HAD ONLY RECALLED THE 2004. I HAD CONTRACTED THE FORD MOTOR CO. AND THEY TOLD ME THAT THEY HAVE NO RECORD OF ANY PROBLEMS WITH THE 2005 FORD ESCAPE HAVING THIS PROBLEM, I THEN INFORMED THEM THAT THERE ARE A LOT OF PEOPLE WHO HAVE REPORTED THIS PROBLEM AND SHE SAID THAT THEY HAVE NO RECORDS. I FEEL THEY SHOULD BE RESPONSIBLE FOR THIS REPAIR SINCE IT IS THE SAME PROBLEM THEY HAD WITH THE 2004 FORD ESCAPE. MY CAR ONLY HAS ONLY 93,000 MILES WHEN THIS PROBLEM OCCURRED. THIS SUV IS NOT SAFE TO DRIVE AND YOU ARE UNABLE TO DRIVE THIS VEHICLE WHEN THIS PROBLEM OCCURS.

  7. Engine, Mar 14, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE COILS AND THE SPARK PLUGS NEEDED TO BE REPLACED, INSPECTED THE VEHICLE. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

  8. Electrical system, Engine, Fuel/propulsion system, Mar 14, 2016

    BOUGHT MY 05 XLT ESCAPE LAST MAY 2015 AND ALL OF A SUDDEN IT STARTED TO SHUDDER STALL WHILE IDLING AND JUST COMPLETELY DIE WHEN I WAS DRIVING ON THE HIGHWAY! GOT THE CODES READ AND IT SAID I HAD A MISFIRE ON CYLINDER 2, SO I PUT NEW COILS AND SPARK PLUGS IN IT BUT IT'S STILL NOT WORKING! STILL DOING A MISFIRE AND IT'S RUNNING BAD WHEN IT DECIDES TO CRANK UP! NOW IT'S NOT EVEN DRIVABLE.

  9. Service brakes, Mar 5, 2016

    I WAS ON LADSON ROAD IN THE MIDDLE OF THE HYWAY AND NO BRAKES. THE LIGHT CAME ON JUST BEFORE MY BRAKES WENT OUT. I HAD TO HAVE A TOW TRUCK TAKE ME HOME. I AM AFRAID TO DRIVE MY CAR. TEN YEARS I HAVE HAD NO TROUBLE. I HAVE TO HAVE MY SON TAKE ME ANYWHERE I HAVE TO GO. IT IS NOT VERY GOOD. THIS IS THE SECOND TIME I HAVE REPORTED TO YOU ABOUT THIS SITUATION. THE NUMBER YOU GAVE ME #14V526000. REPORT #7695006-V3DOZ3.

  10. Electrical system, Engine, Mar 4, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. AFTER COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

  11. Electrical system, Mar 1, 2016

    CAR RUNNING ROUGH, CAR SLOWED AND THEN WOULD NOT DRIVE. TOWED, TOLD IT NEEDS NEW PCM, CYLINDERS, COILS, AND SPARK PLUGS. CAR HAS LESS THAN 80,000 MILES. THIS IS A KNOWN PROBLEM WITH THIS CAR AND THE PCM WAS CHANGED IN LATER MODELS. FORD CREATED A DEFECTIVE PRODUCT AND DOES NOT SEEM TO CARE.

  12. Suspension, Structure, Feb 25, 2016

    I HAD FINANCE A 2005 FORD ESCAPE XLT AFTER HAD THE VEHICLE FOR TWO MONTH I NOTICE A STRANGE SOUNDS FOR THE BACK OF THE VEHICLE I TRACK AND FOUND OUT THAT THE REAR. UNDERNEATH THE CAR PANEL WHERE THE SHOCKWAS AT IS RUSTED ALL THROUGH. THE THE FRONT TIRE IS WEAR AND THE VEHICLE IS DRIVING BAD SHOCKS STRUCT AND WHEEL ELIGNMENT WAS ALL EFFECT WITH THE RUST PANAL FROM SHOCKS...

  13. Structure, Feb 25, 2016

    THE FRAME OF THE VEHICLE HAS RUSTED AND THE SUSPENSION BROKE FREE WHILE IT WAS BEING DRIVEN. FORD HAS RECALLED UP THE MODEL YEAR OF 2004 BECAUSE OF FRAME RUST THROUGH IN THE NORTHERN STATES . IN SPEAKING WITH THE REPAIR SHOP HE SAID HE HAS SEEN A NUMBER OF THESE PROBLEMS. I CALLED FORD CUSTOMER SERVICE AND WAS TOLD MY CAR HAS NO KNOWN ISSUES.

  14. Structure, Feb 16, 2016

    109,000 MILES ON MY CAR, HAD A SLIGHT RUMBLING SOUND IN TRUNK AREA, SOUND RECENTLY GOT MUCH LOUDER. BROUGHT IT IN FOR AN ANNUAL NYS INSPECTION AND CAR WOULD NOT PASS DUE TO RIGHT WHEEL HULL RUST. LARGE HOLE IN WHEEL WELL, WAS ADVISED TO NOT DRIVE THE CAR AND CONTACT A BODY SHOP. QUOTED $600-$800 FOR THE REPAIR. UPON RESEARCH IT APPEARS THIS IS A COMMON PROBLEM IN THIS MODEL CAR. 2001-2004 ESCAPES WERE RECALLED FOR THE SAME REASON BUT NOT THE 2005.

  15. Suspension, Structure, Feb 15, 2016

    IN JULY OF 2015 I BROUGHT MY 2005 FORD ESCAPE TO THE DEALER BECAUSE OF VERY LOUD NOISE IN THE REAR WHILE DRIVING. NOISE WAS THE SAME WHETHER ON A STREET OR THE HIGHWAY. THE MECHANIC FOUND THE PASSENGER SIDE REAR WHEEL WELL WAS COMPLETELY RUSTED OUT. I HAVE A FRIEND WITH THE VERY SAME MAKE, MODEL, YEAR AND IS NOW GOING THROUGH THE EXACT SAME ISSUE. THERE ARE OTHER AREAS OF RUST ON THE BODY THAT SEEMS TO ME TO BE COMING ON PREMATURELY. I SEE THERE IS A RECALL FOR THIS ISSUE, BUT ONLY UP TO MODEL YEAR 2004. PLEASE....THE 2005'S HAVE THE VERY SAME ISSUE!

  16. Structure, Feb 13, 2016

    THE REAR RIGHT WHEEL WELL IS RUSTED AND THE SHOCK FELL OFF. IT IS DANGEROUS AND SCARY. THE MATRRIAL USED IN BUILDING IT IS VERY POOR

  17. Structure, Feb 11, 2016

    REAR WINDOW JUST EXPLODED. CAR WAS PARKED AT MY DAUGHTER'S SCHOOL. CAMPUS SECURITY CALLED HER OUT OF CLASS THINKING SOMEONE HIT HER CAR. SECURITY CAMERAS SHOWED NOTHING. SHE HAD USED REAR DEFROSTER ON HER WAY TO SCHOOL. CAR WAS PARKED FOR AT LEAST 45 MINUTES BEFORE WINDOW EXPLODED. TEMPERATURE SLIGHTLY ABOVE FREEZING.

  18. Structure, Feb 11, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE FRAME RAIL THAT THE SHOCK ABSORBERS WERE BOLTED TO WAS RUSTED SIGNIFICANTLY AS WELL AS THE INTERIOR FENDERS. THE VEHICLE WAS INSPECTED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 137,076.

  19. Suspension, Structure, Feb 6, 2016

    REAR PASSENGER WHEEL WELL RUSTING OUT AROUND SHOCK ATTACHMENT. JUST DISCOVERED THIS TODAY BUT THROUGH ONLINE RESEARCH IT APPEARS TO BE A VERY COMMON PROBLEM AND SHOULD BE A KNOW ISSUE TO THE MANUFACTURER - THEY HAD A RUST RECALL FOR 2001 - 2004 MODELS

  20. Power train, Electrical system, Vehicle speed control, Feb 5, 2016

    VEHICLE JERKING 4WD LIGHT KEEPS BLINKING, POWER LOCK LIGHT POPS ON CAR ACT LIKE IT WANTS TO SHUT OFF

  21. Electrical system, Engine, Feb 3, 2016

    WHILE DRIVING VEHICLE SHUTS OFF WITHOUT WARNING, USUALLY RESTARTS BUT HAVE HAD IT TOWED. CAR HAS BEEN BACK TO DEALER 11 TIMES IN 12 MONTHS FOR SAME PROBLEM. NO RHYME OR REASON CAN BE CITY OR HIGHWAY. IT IS USUALLY PRECEDED BY INTERIOR LIGHT AND OR DOOR ADJAR LIGHT COMING ON , AFTER STALL HAPPENS CHECK ENGINE LIGHT COMES ON. DEALER HAS REPLACED COUNTLESS FUEL AND EMMISION PARTS INCLUDING ECM AND COILS, FUEL PUMP ETC. THIS HAS BEEN AN ONGOING PROBLEM SINCE DAY OF PURCHASE, THIS CAR IS UNSAFE AND APPEARS FORD DOESN'T KNOW HOW TO FIX IT. VEHICLE LAST LEFT US SIT IN FLORIDA, AFTER 2 WEEKS AND $3200 IN REPAIRS ON 12/21/2015 THE CHECK ENGINE LIGHT AND INTERIOR LIGHT CAME BACK ON 2/2/2016

  22. Suspension, Wheels, Other or unspecified, Feb 2, 2016

    VEHICLE HAS 95,000 MILES ON IT AND THE ENTIRE BACK PASSENGER REAR WELL IS COMPLETELY RUSTED OUT, SO MUCH SO THAT THE SHOCK IS PUSHING UP INTO THE INSIDE OF THE VEHICLE. THE REST OF THE WHEEL WELLS ARE FINE AND SHOW VERY LITTLE WEAR AND THE VEHICLE RUNS JUST FINE. WHEN DOING SOME RESEARCH ON THIS ISSUE, IT APPEARS THAT A MULTITUDE OF PEOPLE ARE ENCOUNTERING THIS VERY SAME ISSUE WITH JUST THAT SAME SPECIFIC SPOT. MY FEAR IS THAT THIS MAKES THIS VERY UNSAFE TO DRIVE IN THE EVENT I HIT A LARGE BUMP OR POT HOLE.

  23. Seat belts, Other or unspecified, Jan 30, 2016

    AIRBAG LIGHT IS YELLOW. WAS TOLD MY AIRBAGS WILL NOT INFLATE IN A ACCIDENT. THE UNIT THAT CONTROLS THE AIRBAGS ALSO CONTROLS THE LOCKS ON THE DOORS. THE DOORS NO LONGER LOCK ON TAKE OFF. DOESN'T WARN YOU THAT THE FRONT PASSENGER ISN'T SEAT BELTED IN. THE UNIT IS UNDER THE CONSOLE AND IS HARD TO REPLACE SO I WAS TOLD AND WOULD COST ME OVER $500. WHICH I CAN'T AFFORD. I FEEL IT IS A SAFETY ISSUE THAT SHOULD BE COVERED BY FORD MOTOR COMPANY. I WAS TOLD NOT ENOUGH OWNERS ARE HAVING A PROBLEM WITH THIS THEREFORE IT ISN'T A RECALL ISSUE.

  24. Suspension, Jan 28, 2016

    TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR OF THE VEHICLE EMITTED A LOUD SNAPPING NOISE, WHILE DRIVING AT 60 MPH. THE CONTACT DISCOVERED THAT THE REAR PASSENGER STRUTS CORRODED CAUSING THE REAR PASSENGER SHOCKS TO FRACTURE, SEPARATING FROM THE WHEEL WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

  25. Structure, Jan 28, 2016

    REAR WHEEL WELL RUST OUT. WE PURCHASED THIS CAR NEW AT AL PACKERS WHITE MARSH FORD 11-13-04 WE ALSO OPTED FOR THE COMPLETE ZIEBART PACKAGE. THE END OF DEC.15 MY WIFE SAID THUMPING NOISE FROM REAR HEARD WHEN GOING OVER A BUMP IN ROAD. I CHECKED ALL AROUND AND UNDER CAR, FOUND NOTHING. ON JAN.22ND 2016 WHEN SHE GOT HOME FROM WORK SHE SAID GET YOUR COAT YOU NEED TO SEE THIS. WHEN I GOT TO THE CAR I COULD NOT BELIEVE WHAT I SAW. MOST OF THE ZIEBART UNDER COATING WAS GONE FROM THE RIGHT REAR WHEEL WELL AND THERE WAS A HUGE HOLE THAT RAN FROM THE BACK OF THE WHEEL WELL FORWARDS THROUGH AND PAST THE SHOCK TOWER MOUNT.THEN THE BLIZZARD OF 2016 HAPPENED. I GOT ON THE NET AND FOUND OUT WE ARE NOT THE ONLY PEOPLE THIS HAS HAPPENED TO. I CALLED FORD USA HEADQUARTERS ON JAN.26 AND 27TH. I WAS TOLD THERE ARE NO SERVICE BULLITENS OR RECALLS ON MY VEHICLE AT THIS TIME. I WAS GIVEN A CASE NUMBER, AND TOLD TAKE THE CAR BACK TO A FORD DEALER SO A CERTIFIED FORD PERSON COULD GO OVER THE CAR AND DOCUMENT THE PROBLEM AND GIVE ME AN ESTIMATE TO FIX THE PROBLEM. THEN IF I GET THE REPAIRS DONE KEEP MY RECEIPTS, AND IF AND WHEN IT BECOMES A RECALL I MIGHT GET PARTIAL OR FULL REFUND. THANKS FOR CALLING FORD HAVE A NICE DAY. AFTER THIS I TOOK THE CAR TO OUR LOCAL MECHANIC. HE SAID HE DIDN'T DO THAT WORK HE SENT ME TO A LOCAL BODY SHOP THAT TOLD ME IT WAS A MAJOR JOB THEY SAID THOUSANDS OF DOLLARS. FILE A COMPLAINT AND GO BACK TO FORD. MOST OF ALL PARK IT DO NOT DRIVE THE CAR IT IS NOT SAFE. THE CAR WINDOW STICKER SAYS FINAL ASSEMBLY KANSAS PLANT. DOES ANYBODY ELSE HAVE THAT SAME STICKER? IS THIS PROBLEM A BAD BATCH OF PARTS AT ONLY THAT KANSAS PLANT? THIS WAS NOT AN ESCORT, ASPIRE, EVEN A RANGER IT WAS A 30,000. DOLLAR ESCAPE. THEY GOT THE MONEY THEY SHOULD FIX THIS MY CAR HAS 84,000 MILES.