2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Steering, Dec 2, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED A POWER STEERING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,119.
Engine, Dec 2, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING 70 MPH AND THE WRENCH INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE THROTTLE BODY UNIT. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.
Steering, Dec 2, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT MENTIONED THAT THE DEALER COMPLETED THE RECALL FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). WITHIN 8,000 MILES, THE EPS FAILED. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TORQUE CONTROL SENSOR FOR THE SECOND REPAIR AND THE THIRD REPAIR WAS THE STEERING COLUMN, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO PERMANENT REMEDY TO REPAIR THE CONDITION. THE CONTACT INDICATED THAT THE REMEDY FOR THE RECALL WAS NOT SUFFICIENT AND THE FAILURE COULD RECUR WITHOUT WARNING. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Steering, Dec 1, 2015
THE VEHICLE WAS APPARENTLY TREATED IN THE PAST FOR THE AFFECTED PART DUE TO RECALL. HOWEVER, THE SOFTWARE UPDATE DID NOT REMEDY THE PROBLEM. AT APPROXIMATELY 95 THOUSAND MILES THE POWER STEERING FAILED UPON START OF THE VEHICLE FORCING ME TO COMPLETE A 200 PLUS MILE TRIP WITHOUT IT ON A MOUNTAINOUS ROUTE. THE DEALERSHIP I TOOK IT TO SAID THAT RECALL REPAIRS WERE MADE IN THE FORM OF THE SOFTWARE UPDATE AND THAT THEY COULD NOT PROVIDE A RECALL REPAIR.
Power train, Electrical system, Nov 30, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS REPAIRED; HOWEVER, THE CAUSE OF THE FAILURE WAS UNKNOWN. IN ADDITION, WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Power train, Nov 30, 2015
I HAVE HAD TO HAVE THE TRANSMISSION REPLACED 3 TIMES. NOW I AM IN THE SAME POSITION AGAIN. FORD WAS NO HELP TO ME.
Other or unspecified, Nov 28, 2015
HAVE TO PUSH THE KEY IN VERY HARD TO GET THE CAR TO START OR "JIMMY" THE KEY AROUND VERY HARD. TAKE AT LEAST FIVE MINUTES TO GET THE CAR TO START BECAUSE OF KEY. SOMETIME IT STARTS SOMETIMES IT DOESN'T. KEY NOT TURNING OVER. POSSIBLY IGNITION SWITCH NO WORKING CORRECTLY. EVERYTHING ELSE ON THE CAR HAS BEEN CHECKED OUT AND IT WORKING FINE. IT'S BEEN DIFFICULT TO GET THE IGNITION AND KEY TO WORK FOR MONTHS. NOW THEY WON'T WORK AT ALL.
Steering, Electrical system, Engine, Nov 23, 2015
IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP. THIS TIME I WAS TOLD THE ISSUE WAS THE THROTTLE BODY. IT WAS CLEANED AND REPROGRAMMED (COST $369.15; I WAS TOLD MY VEHICLE IS NOT IN THE VIN# GROUP). WHILE THE COSTS HAVE BEEN HIGH FINANCIALLY, WE ARE MOSTLY CONCERNED ABOUT THE POTENTIAL COSTS FROM HAVING THE VEHICLE SUDDENLY LOSE POWER AND SHUT DOWN. BOTH TIMES I HAVE BEEN VERY LUCKY TO AVOID CRASHES. SAME SYMPTOMS, DIFFERENT DIAGNOSES; CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT.
Steering, Nov 19, 2015
I HAD STOPPED AT A STOP TO TURN RIGHT, AS I WAS TURNING I RECEIVED AN ALERT AND MESSAGE POWER STEERING ASSISTANCE FAILURE AND LOST POWER STEERING, IT DID RETURN AFTER A MOMENT OR SO. WHEN I CALLED THE DEALER I WAS TOLD THAT THE RECALL WAS CLOSED AND TO CONTACT FORD TO FILE A COMPLAINT AND TO BRING IT TO THEM IN A FEW DAYS TO HAVE THEM TAKE A LOOK. TODAY IT HAPPENED AGAIN ON MY WAY TO WORK BUT RESUMED WORKING AFTER A MOMENT. WHEN I TRIED TO DRIVE IT AT LUNCHTIME THERE IS ABSOLUTELY NO POWER STEERING AND THE ALERT IS ON FULL TIME. IT IS GOING TO THE DEALER TODAY FOR REPAIRS ON SOMETHING THAT THE RECALL NEVER ACTUALLY FIXED, NOTHING WAS REPLACED WHEN I BROUGHT IT TO THE DEALER IN JULY OF 2014. I FEEL THAT THIS NEEDS TO BE INVESTIGATED FURTHER SINCE NOW MY CAR IS ACTUALLY HAZARDOUS TO MYSELF AND OTHERS
Steering, Suspension, Service brakes, Nov 18, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Service brakes, Nov 13, 2015
I HAD THE CHECK BRAKE SYSTEM WARNING SUDDENLY COME ON WHEN I STARTED THE CAR; ALSO TOLD ME THE REGENERATIVE BRAKING SYSTEM WAS OFF. THE BRAKES WORKED, BUT WERE "MUSHY" AND CAR SEEMED TO BE MORE DIFFICULT TO STOP; IT TOOK A LONGER DISTANCE AND TOOK MORE PRESSURE ON THE BRAKE PEDAL. THE LAST FEW MILES PER HOUR SEEMED THE POOREST IN STOPPING POWER. NOW THAT I THINK ABOUT IT, THE BRAKES HAD NOT SEEMED AS "CRISP" FOR SEVERAL WEEKS. TOOK IT TOO KLABEN FORD AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT NEEDED REPLACING. I DID THIS, BUT IT WAS OVER $5000 FOR THE REPAIR (WITH LABOR).
Service brakes, Nov 12, 2015
WHEN STARTING THE CAR PARKED AND SOMETIMES WHEN DRIVING, "CHECK BRAKE SYSTEM / REGEN BRAKES DISABLED" MESSAGE APPEARS ALONG WITH ABS LIGHT. CAR LOSES MOST OF ITS BRAKING POWER FROM THE REGENERATIVE BRAKES REQUIRING A GREAT DEAL OF PRESSURE ON THE BRAKE PEDAL TO STOP THE CAR. BRAKING POWER IS REDUCED AND STOPPING DISTANCES INCREASING SUBSTANTIALLY, CAUSING NEAR MISSES IN HEAVY TRAFFIC. DEALER RECOMMENDS REPLACING THE ABS CONTROL UNIT, WHICH IS A $4,100 PART (PLUS LABOR) FOR AN 8 YEAR OLD VEHICLE. THUS, THE ONLY WAY TO FIX THE ISSUE IS TO PAY MORE FOR PARTS AND LABOR THAN THE CAR IS ACTUALLY WORTH, RENDERING IT WORTHLESS TO THE OWNER. THIS HAS HAPPENED MULTIPLE TIMES OVER THE COURSE OF TWO MONTHS. SOMETIMES THE PROBLEM GOES AWAY AND THE CAR CAN BE DRIVEN SHORT DISTANCES WITH ALL OF ITS BRAKING POWER, SOMETIMES IT DOESN'T WORK FOR DAYS AT A TIME.
Steering, Electrical system, Air bags, Service brakes, Nov 10, 2015, crash
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED, LOST BRAKING AND STEERING ABILITY, AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED MOMENTARILY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT HELP, CLAIMING THAT THERE WAS NO INDICATION OF VEHICULAR MALFUNCTION. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 36,000.
Steering, Nov 10, 2015
I HAD A POWER STEERING RECALL DONE ON MY TRUCK AT DONS FORD. THE MANAGER WHO DID THE RECALL ONLY KNEW ABOUT A PORTION OF THE RECALL SO ALL HE DID WAS REPROGRAM MY COMPUTER. AFTER 2 WEEKS I LOST MY POWER STEERING ALL TOGETHER ( WHILE I WAS DRIVING ALMOST HIT A WALL ) BROUGHT IT BACK TO THE DEALER TOLD THEM I WAS STILL HAVING ISSUES WITH THE POWER STEERING THE RECALL DIDNT FIX IT. THEY SAID THE RECALL WAS CLOSED BECAUSE THEY DID PART OF IT. COME TO FIND OUT THE POWER STEERING TORQUE MODULE WENT AND I WOULD HAVE TO PAY OVER $450.00 TO REPAIR IT. IN THE MEAN TIME I CALLED TO FIND OUT ABOUT THE RECALL THERE WERE 3 THINGS INVOLVED IN THE RECALL 1) REPROGRAM COMPUTER 2) REPLACE THE STEERING COLUMN 3) REPLACE THE POWER STEERING TORQUE MODULE. I WENT TO THE MANAGER AND TOLD HIM ABOUT THE 3 PARTS OF THE RECALL HE SAID SORRY OVER AND OVER BECAUSE HE ONLY SAW THE REPROGRAM OF THE COMPUTER. HE ALSO SAID BECAUSE THEY CLOSED THE RECALL THAT I WOULD STILL HAVE TO PAY TO GET THE MODULE REPLACED BECAUSE IF THEY DID IT THEY WOULDNT BE REIMBURSED FOR THE REPAIR. THEY ALSO SAID WELL SINCE THEY DID THE REPROGRAM I PUT OVER 200 MILES ON THE TRUCK SO THE POWER STEERING TORQUE COULD HAVE GONE OUT BECAUSE OF THAT.
Steering, Power train, Electrical system, Nov 9, 2015
3 YEARS AGO MY RADIO NO LONGER LIGHTS UP, THE HEAT & AC ONLY WORKS ON HIGH AND INSIDE LIGHTS DON'T WORK. THEN IN 2013 REPLACED THE TRANSMISSION WITH ABSOLUTELY NO WARNING WITH 86,000 MILES ON THE VEHICLE NOW IN 2015 THE POWER STEERING HAS GONE OUT ON THE VEHICLE AND THIS WAS RECALLED IN 2014 AND I TOOK IT TO THE DEALER AND THEY SAID THAT THEY WOULD HAVE COVERED IT IF IT WAS WITHIN 12 MONTHS. IT WAS A WEEK AND HALF OVER THAT.
Engine, Nov 5, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, A DING NOISE WAS HEARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND THE BRAKING AND STEERING ABILITY SEIZED. THE VEHICLE CAME TO A COMPLETE STOP. AFTER APPROXIMATELY FIVE MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE HAD A MECHANICAL PUMP ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Nov 3, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). AFTER THE RECALL REPAIR, THE VEHICLE EXPERIENCED A FAILURE IN THE POWER STEERING ASSIST SYSTEM. PRIOR TO THE RECALL REPAIR, THE VEHICLE WAS DIAGNOSED WITH HAVING NO FAULT CODE PRIOR TO THE REMEDY BEING PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Fuel/propulsion system, Oct 30, 2015
UPON EXITING MY VEHICLE IN A PARKING LOT AND APPROACHING THE REAR DRIVERS SIDE DOOR I OBSERVED A DRIPPING OF LIQUID COMING FROM THE AREA IN FRONT OF AND TOWARD THE INSIDE OF THE DRIVERS SIDE REAR TIRE. I FELT IT WAS GASOLINE AND IMMEDIATELY CONTACTED A LOCAL DEALER TO GET A DIAGNOSIS AND REPAIR. THE RESULT WAS THAT THE FUEL TANK ON MY 2008 FORD ESCAPE WAS LEAKING. AFTER THE DEALER SERVICE INVESTIGATION IT WAS REPORTED THAT IT CAME FROM AN AREA ON THE SIDE WALL OF THE TANK AND WAS RUST THROUGH. THE AREA DID NOT APPEAR TO HAVE PROPER COATING ON IT.
Steering, Oct 30, 2015
WHEN TURNING CAR ON , ELECTRIC POWER STEERING DOES NOT ALWAYS TURN ON .. THIS USE TO HAPPEN ONCE OR TWICE A MONTH,YESTERDAY IT HAPPENED 4-5 TIMES ,ITS GETTING WORSE YOU HAVE TO TURN ENGINE OFF AND BACK ON TO SEE IF IT WILL TURN ON , SOMETIMES IT TAKES SEVERAL TIMES TURNING ON / OFF TO MAKE IT TURN ON. THE PROBLEM HAS NOT HAPPENED WHILE MOVING (DRIVING) AS I WILL NOT TAKE OFF UNTIL ITS WORKING. I'M AFRAID IT WILL PROGRESS TO TURNING OFF WHILE DRIVING.I'M SURE THE LARGER PROBLEM OF TURNING OFF WHILE DRIVING,STARTED OFF AS P/S NOT TURNING ON AND PROGRESSED. I CHECKED ON LINE AND FORD WAS RECALLING 100'S OF THOUSANDS OF VEHICLES FOR P/S PROBLEMS (ELEC . P/STR.) FROM 06 TO 15. I CALLED FORD CO. DIRECT AND EXPLAINED THE PROBLEM AND WAS TOLD THAT MY CAR WAS NOT INCLUDED IN RECALL EVEN THOUGH MY PROBLEM SOUNDED EXACTLY LIKE THEIR DESCRIPTION EXCEPT FOR CAR MOVING OR NOT ,IN OTHER WORDS , P/S TURNING OFF WHILE DRIVING . FORD SAID IT HAD NOTHING TO DO , WITH DESCRIPTION , BUT WITH DATES OF MANUF. , PARTS USED , PLANT LOCATION ETC. ETC. THEY SUGGESTED I TAKE TO LOCAL FORD DEALER PAY TO REPAIR IT AND IF THEY DECIDED TO RECALL IT AT A LATER DATE , THEY WOULD INFORM ME BY MAIL AND REIMBURSE IF I HAD ALRE ADY HAD IT REPAIRED . THE PERSON AT FORD INFORMED ME THAT THERE WAS AN ACTUAL RECALL ON MY CAR # 14S19 I TOLD HIM I KNEW ABOUT IT AND THEY HAD TOLD ME (EARLIER) THEY WOULD INFORM ME WHEN PARTS WERE AVAILABLE .....NEVER INFORMED . THE P/STR. PROBLEM , STARTED AT APPROX . 70K MILES -6/7 MONTHS AGO,NOW HAS 76K
Steering, Oct 29, 2015
2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER, TO ADDRESS THE STEERING RECALL # 14V284000. UP UNTIL THAT TIME, THERE WAS NOTHING WRONG WITH THE VEHICLE. ON DECEMBER 20, 2014, WHILE DRIVING 35 MPH, SUDDENLY THE ENTIRE POWER STEERING SYSTEM WENT OUT. THE CONSUMER RETURNED TO THE DEALER. APPARENTLY, WHAT THE CONSUMER EXPERIENCED WAS DESCRIBED IN THE RECALL. FORD MOTOR COMPANY STATED THEY WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE SAFETY NOTICE WAS A ONE-TIME FIX. *JB
Engine, Oct 27, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATE 01/13/16 MA
Steering, Oct 26, 2015
IN JULY 2015 I RECEIVED A RECALL NOTICE FROM THE FORD COMPANY. THE RECALL STATED THAT THE POWER STEERING SYSTEM MIGHT REVERT TO MANUAL STEERING MODE DUE TO AN ELECTRIC POWER STEERING SYSTEM FAULT RELATED TO THE TORQUE SENSOR RESULTING IN AN INCREASE OF AN ACCIDENT THE STEERING EFFORT WOULD BECOME GREATER AT LOW SPEEDS. ON SEPTEMBER 14TH, 2015 I HAD MY LOCAL FORD DEALERSHIP FOLLOW THE GUIDELINES STATED FOR THE RECALL AND PERFORM REAL 14S05 CONCLUDING THAT NO CODE WAS PRESENT AND PROCEEDED IN REPROGRAMMING THE INSTRUMENT CLUSTER. ON FRIDAY, OCTOBER 23RD, 2015 UPON STARTING MY CAR AT WORK, THE POWER STEERING WHEEL DID NOT WORK AND MANUAL STEERING WAS REQUIRED UPON DRIVING TO THE LOCAL FORD DEALERSHIP. NO LIGHT WAS ON THE DASH BOARD OR THE INFO SETTING TO INDICATE THAT THERE WAS AN ISSUE. UPON STARTING MY CAR AT THE DEALERSHIP, THE POWER STEERING STARTED WORKING AGAIN. ON MONDAY, OCTOBER 26TH, THE SAME DEALERSHIP PERFORMED THE RECALL 14S05 AGAIN CHECKING FOR DTC'S AND THE TORQUE LIGHT SENSOR FAULT CODE B2278 WAS PRESENT. NO PINPOINT TESTS AVAILABLE FOR THE CODE AND THE CHART CALLED FOR SENSOR REPLACEMENT. THE COST TO FIX THIS IS $700 AND WOULD HAVE BEEN PAID FOR BY THE RECALL A MONTH PRIOR IF IT HAD SHOWN UP ON THE PERFORMED RECALL TEST. THE FORD DEALERSHIP SAID THAT THEY HAD NOT SEEN ANY RECALL VEHICLES WITH THE STEERING COLUMN INTERMITTENTLY WORKING BUT HAD REPLACED THE STEERING WHEEL COLUMN ALL TOGETHER. FORD COMPANY: "ANY SUBSEQUENT LOSS OF ASSIST REPAIRS EXPERIENCED AFTER COMPLETION OF MODULE REPROGRAMMING ARE NOT COVERED BY THIS RECALL". THE SOFTWARE UPDATES MAY EXTEND THE TIME STEERING ASSIST IS MAINTAINED. THE UPDATE PROVIDES INCREASED DRIVER AWARENESS BY SOUNDING A CHIME AND DISPLAYING THE WRENCH LIGHT OR WARNING IN THE MESSAGE CENTER WHEN A FAULT IS DETECTED." THIS CLEARLY DID NOT HAPPEN WHEN MY CAR LOST IT'S POWER STEERING ON OCTOBER 23RD, 2015.
Power train, Vehicle speed control, Oct 22, 2015
ACCELERATION IS LABORED. THE VEHICLE SKIPS GEARS WHEN DRIVING AT A LOW SPEED RATE. THE VEHICLE WILL JERK AND MAKE NOISES AS IT SKIPPING THROUGH 2ND AND 4TH GEAR. UNFORTUNATELY, THIS HAPPENED IN TRAFFIC AT RUSH HOUR.
Steering, Oct 22, 2015
POWER STEERING FAILED WHILE DRIVING, UNABLE TO MAKE TURNS, EXTREMELY DIFFICULT TO GET CAR TO SAFETY. THE VEHICLE WAS IN MOTION AND TO MAKE A TURN REQUIRED GREAT STRENGTH.
Structure, Oct 22, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE REAR LIFTGATE PASSENGER SIDE HINGE WAS CORRODED AND FRACTURED. AS A RESULT, THE REAR GLASS FELL IN. THE CONTACT SUSTAINED BODY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,541.