2008 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,417

Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.

Primary concernSteering1,237 reports · 51% of complaints
Owner complaints2,417Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,237
  2. Power train372
  3. Service brakes292
  4. Electrical system200
  5. Vehicle speed control200
  6. Engine157
  7. Engine and engine cooling75
  8. Other or unspecified68

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  5. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints

2,417 reports, newest first.

  1. Steering, Oct 21, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT 10 MPH, THE WRENCH INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER A YEAR PRIOR IN REGARDS TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE TECHNICIANS INSPECTED THE VEHICLE AND DIAGNOSED THAT NO REPAIRS WERE NEEDED. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THEY WOULD NO LONGER HONOR THE RECALL.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

  2. Engine, Fuel/propulsion system, Oct 20, 2015

    ELECTRONIC THROTTLE BODY FAILURE EQUIVALENT TO THE CUSTOMER SATISFACTION PROGRAM BUT TOLD MY VIN NUMBER IS NOT IN THE APPLICABLE GROUP. LOSS OF ALL ENGINE POWER WHILE ON THE FREEWAY TRAVELING AT 65MPH WITH A SEMI TRACTOR TRAILOR BEHIND ME. I WAS BARELY ABLE TO GET THE VEHICLE ONTO THE SIDE OF THE ROAD.

  3. Steering, Electrical system, Oct 19, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE ELECTRIC ASSIST POWER STEERING STOPPED WORKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,300.

  4. Service brakes, Oct 14, 2015

    2008 FORD ESCAPE HYBRID WITH 109K MILES ON IT. TWO RECENT INCIDENTS WHERE THE YELLOW ABS AND RED BRAKE LIGHTS CAME ON, WITH MESSAGES OF CHECK BRAKE SYSTEM AND REGEN BRAKES DISABLED. BRAKES BECAME COMPLETELY USELESS AND VEHICLE BECAME DANGEROUS TO OPERATE. I WAS ABLE TO LET THE VEHICLE SIT AND RETRY AND THE LIGHTS DIDN'T COME ON. BROUGHT IN FOR SERVICE AT DEALERSHIP AND THEY FOUND CODES C1478 AND C1480. THEY'RE QUOTING ME $5,300 TO REPLACE THE HYDRAULIC CONTROL UNIT. AFTER THE DEALER DIAGNOSED THE PROBLEM, THE CHECK BRAKE SYSTEM WARNING MESSAGE IS ON ALL THE TIME AND THE VEHICLE HAS NO BRAKES. I'VE LEFT IT AT THE DEALERSHIP BECAUSE IT IS NO LONGER SAFE TO DRIVE. LOOKING ONLINE, THERE ARE OTHERS THAT HAVE EXPERIENCED THIS PROBLEM: HTTP://WWW.GREENHYBRID.COM/FORUMS/F26/BRAKES-BROKE-BANK-24731/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/5850/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-BRAKE-PROBLEMS HTTP://BLOG.YAGELSKI.COM/2012/02/FORD-ESCAPE-HYBRID-BRAKE-MASTER.HTML THERE ARE 23 IDENTICAL COMPLAINTS THIS YEAR ALONE AT NHTSA'S ODI WEBPAGE (SAFERCAR.GOV) WHY ISN'T THERE A RECALL FOR THIS PROBLEM?

  5. Steering, Oct 14, 2015

    ON 10-2-15 WHILE MAKING A 90 DEGREE LEFT TURN AT ABOUT 15 MILES PER HOUR, ABOUT HALF WAY THROUGH THE TURN, THERE WAS SUDDENLY NO POWER STEERING. I GRABBED THE STEERING WHEEL WITH MY OTHER HAND AND WAS ABLE TO TURN THE CAR ENOUGH TO KEEP FROM HITTING A CURB. THERE WAS ALSO A QUICK WARNING BUZZER BUT NO DASH LIGHTS STAYED LIT. THE LOSS OF STEERING WAS ONLY FOR A SPLIT SECOND BUT ENOUGH TO FEEL LIKE THE CAR HAD QUIT RUNNING WHICH WAS NOT THE CASE. I TOOK THE CAR TO GREAT LAKES FORD IN MUSKEGON, MICHIGAN ON 10-5-15, TOLD THEM ABOUT THE PROBLEM AND MADE AN APPOINTMENT FOR 10-12-15 TO HAVE IT CHECKED. I TOOK IT IN ON 10-12-15, THEY CHECKED IT OUT AND THEY RETRIEVED CODE B2278, DIAG. NEEDS STEERING COLUMN. THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT UNDER RECALL14S05 AND THAT I WOULD HAVE TO PAY TO HAVE THE REPAIR DONE. ON 10-13-15 I CALLED FORD CUSTOMER CARE AND TOLD THEM ABOUT THE PROBLEM AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. IN SEPT. 2014, I RECEIVED THE RECALL LETTER FROM FORD ABOUT THE PROBLEM AND TOOK THE CAR TO GREAT LAKES FORD ON 10-27-14. I HAD NO IDEA WHAT THE RECALL WAS ABOUT AND THE PAPER WORK I GOT FROM THEM SIMPLY SAYS 14S05 ELECTRIC POWER STEERING RECALL 14S05 "14S05C". NO ONE EVEN SAID WHAT THE RECALL WAS ABOUT. AS IS, THIS CAR IS FLAT DANGEROUS TO DRIVE. FORD IS AWARE THAT IT IS DANGEROUS BUT DOESN'T SEEM TO CARE EVEN THOUGH THEY KNOW IT'S A MANUFACTURES DEFECT.02/15

  6. Service brakes, Oct 13, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE CHECK ABS WARNING LIGHT WAS NOT ILLUMINATED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

  7. Service brakes, Oct 12, 2015

    WHEN VEHICLE SUDDENLY MAKES A HARD STOP AND BRAKES; IT LOOSES BRAKES MOMENTARILY YET RETURNS TO NORMAL AFTER 1) PUMPING SEVERAL TIMES OR 2) COOLING OFF . NO SIGNAL OR WARNINGS.

  8. Steering, Electrical system, Oct 5, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO BE STOPPED, BUT REQUIRED A GREATER EFFORT TO OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE STEERING COLUMN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPROGRAMMED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WOULD NOT BE REPAIRED TWICE UNDER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

  9. Electrical system, Vehicle speed control, Electronic stability control (ESC), Sep 30, 2015

    ALL THESE ITEMS HAVE BEEN FIXED BY CAPITOL CITY FORD INDIANAPOLIS AND MACE FORD TERRE HAUTE, IN. I AM STILL HAVING PROBLEMS WITH THE THROTTLE THRUST AND ELECTRICAL PROBLEMS. CURRENTLY MY CAR WILL NOT START. OTHER MECHANICS SAID IT WAS THE STARTER, ITS NOT THE STARTER ITS ELECTRICAL SENSORS. THE VEHICLE SPEEDS UP SOMETIMES WHEN THE CAR IS NOT BEING EXCELERATED. SUSPENSION, HEATER SPEED CONTROL STOP WORKING WHEN THEY WORKED ON THE ELECTRICAL AND THEY REFUSE TO FIX IT. THERE IS MORE. I DON'T HAVE MY DOCUMENTATION, BUT I WILL SUBMIT IT LATER. THE CAR IS AT THE SHOP - BEING LOOKED AND WORKED ON - ITS STILL NOT STARTING - SO WE DON'T HAVE TRANSPORTATION!! I CANT AFFORD ANOTHER HIT FROM FORD WHEN THEY ARE NOT EVEN FIXING THE PROBLEM.

  10. Steering, Sep 24, 2015

    IMMEDIATELY AFTER FORD DEALER PERFORMED STEERING RECALL, THE VEHICLE HAS NO POWER ASSIST AT LOW SPEED TIGHT TURNS( I.E. PARKING LOT, U TURNS). I'VE RETURNED IT TO ANOTHER FORD DEALER WITH NO RESOLUTION TO THE PROBLEM.

  11. Steering, Sep 24, 2015

    ALL INSTRUMENT WARNING LIGHTS CAME ON. SPEEDOMETER ZEROED OUT. STEERING FAILED. ALSO HAPPENED TODAY(9/23/15). COMPUTER UPDATE DONE 13 MONTHS AGO FOR STEERING RECALL EVEN THOUGH I HAD NO PRIOR PROBLEMS.

  12. Vehicle speed control, Traction control system, Sep 18, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP SIGN AND TURNING RIGHT TO MERGE WITH ONCOMING TRAFFIC, THE DASHBOARD DISPLAYED "THE TRACTION CONTROL KICKED IN" AND THERE WAS NO ACCELERATION AVAILABLE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TONE RING WAS REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,700.

  13. Vehicle speed control, Other or unspecified, Service brakes, Sep 17, 2015

    WHEN I WOULD TRY TO ACCELERATE WHETHER FROM A STOPPED POSITION OR ALREADY IN MOTION MY GAS PEDAL STICKS. I'M UNABLE TO PRESS IT DOWN AND I LOSE SPEED. EACH TIME I PRESS THE GAS PEDAL OR BRAKE PEDAL I HEAR A POP. I WAS TRYING TO MERGE ONTO THE HIGHWAY AND IT SUDDENLY WOULDN'T LET ME ACCELERATE FOR A FEW MINUTES. THIS IS VERY DANGEROUS AND FRIGHTENING. IT ALSO DOES THIS IF I'M ALREADY IN MOTION OF IF I TRY TO ACCELERATE FROM A STOPPED POSITION. I FEAR FOR MY LIFE AND THE LIFE OF MY FAMILY. I TAKE MY HUSBAND TO WORK AN HOUR AWAY, THIS IS TERRIFYING AND UNACCEPTABLE. I ALSO TRANSPORT MY CHILDREN TO THEIR JOBS AND SCHOOLS. PLEASE HELP BEFORE SOMEONE GETS KILLED.

  14. Power train, Sep 14, 2015

    I WAS AT A RED LIGHT PRECEDED TO GO FORWARD WHEN THE LIGHT CHANGED A WRENCH SYMBOL APPEARED AND THE CAR WOULD NOT ACCELERATE THERE WAS A SEMI TRUCK COMING AT HIGH RATE SPEED SO I HAD PULL TO THE SIDE OF THE ROAD IT WAS SCARY SITUATION I COULD'VE BEEN KILLED I LIKE FORD BUT I PROBABLY WILL NOT GET ANOTHER ONE IF THIS IS NOT RECALLED

  15. Steering, Sep 13, 2015

    ON 8/24/15 MY IGNITION SWITCH HOUSING HAD TO BE REPLACED ON MY VEHICLE PER MY INVOICE. WHICH I WAS TOLD WOULD BE NEEDED AS IT CAUSES STEERING DIFFICULTIES AND MAY REQUIRE AN INCREASE IN STEERING EFFORT. IT COULD ALSO RESULT IN THE TOTAL LOSS OF STEERING. INITIAL I WENT IN BECAUSE I HAD TROUBLE WITH STARTING MY CAR. THE SAME ISSUES LISTED IN A SAFETY RECALL BACK IN JULY 2014 (RECALL NOTICE 14S05) BEGIN AGAIN. I FEEL THIS IS STILL A MATTER THAT HAS SOMETHING TO DO WITH THE RECALL LISTED ABOVE. I WOULD LIKE A REVIEW OF THE DETAILS CONCERNING MY VEHICLE. THANK YOU, *TR

  16. Vehicle speed control, Sep 10, 2015

    I HAD TRAVELED ABOUT 8 MILES AND WAS TRAVELING AT 40MPH WHEN THE SPEED OF THE VEHICLE REMAINED AT 40MPH WITHOUT MY FOOT BEING ON GAS PEDAL (CRUISE WAS NOT ON). I SUCCESSFULLY STOP AT TRAFFIC LIGHT WITH ENGINE STILL EXCELARATING (RPMS WERE AT 2K)). WHILE SITTING AT LIGHT THE ENGINE REVED TO ABOUT 5K RPMS AS I HELD THE BRAKE. I PULLED OVER TO VERIFY THAT NOTHING WAS UNDER THE GAS PEDAL. THIS HAPPENED TO MORE TIMES ON 9/9/15. MORNING OF 9/10 IT WORKED FINE UNTIL I HAD TRAVELED 8-10 MILES THEN THE SAME THING HAPPENED. I HAVE TAKEN IT TO A GARAGE AND THE CAN NOT FIND ANYTHING WRONG OR RECREATE THE PROBLEM. THANK GOD I WAS NOT TRAVELING AT 75MPH WHEN THIS HAPPENED BECAUSE I DOUBT THE BRAKES WOULD STOPPED ME. THE GARAGE HAS KEPT THE CAR TONIGHT TO TRY TO RECREATE THE PROBLEM. I AM AFRAID TO DRIVE THE VEHICLE IN FEAR OF HURTING SOMEONE OR MYSELF.

  17. Steering, Sep 8, 2015

    WE WERE DRIVING HOME FROM ST LOUIS, MO ON THIS AFTERNOON. AS WE WERE APPROACHING OUR STREET THE STEERING, POWER, WENT OUT. MINIMUM CONTROL AT ROLLING SPEED. NO CONTROL AT STOP. I PARKED FOR THE NIGHT. CALLED SERVICE, REQUESTED TO TEST COMPUTER. CODE CAME UP B2278. THEY CHECKED FOR RECALLED THERE IS ONE. WHEN THE DEALER SERVICED THIS VEHICLE ON JULY 31, 14 THE RECALL WAS PERFORMED 14SO5. AT THAT TIME THE CODE DID NOT APPEAR AND THE COMPUTER WAS RESET. SINCE THEN THIS CODE DID COME UP, B2278. WHICH STATES REPLACE TORQUE SENSOR. FORD MOTOR COMPANY AND GEM CITY FORD, QUINCY IL STATED THE SAFETY RECALL EXPIRED. I AM FLABBERGASTED, HOW CAN A NATIONAL SAFETY RECALL EXPIRE?? IF THERE IS OR WAS A SAFETY DEFECT PLACED ON THIS VEHICLE HOW IN THE HELL CAN IT EXPIRE??? PLEASE EXPLAIN HOW, IF THIS WAS A TRUE CONCERN IN JULY, '14 AND THE SAME THING IS STILL HAPPENING "HOW" CAN THIS EXPIRE??? PLEASE EXPLAIN. I HAVE BEEN WITHOUT MY VEHICLE SINCE SEPTEMBER 1, 2015.

  18. Electrical system, Sep 8, 2015

    APPROXIMATELY 2 TO 3 WEEKS AGO I WAS SITTING IN A PARKING LOT AFTER SHOPPING, WENT TO START MY CAR AND IT WOULD NOT START. AFTER ABOUT 10 MINUTES AND SEVERAL ATTEMPTS THE CAR FINALLY TURNED OVER AND STARTED. I DROVE THE CAR HOME AND DID NOT GO OUT THE REST OF THE DAY. THIS HAS HAPPENED SEVERAL TIMES. I CALLED A MECHANIC AND THEY SAID THAT IT SOUNDED LIKE IT WAS THE STARTER. I DID NOT THINK SO, BUT TOOK IT TO MECHANIC AND THEY DID THE WORK AND REPLACED THE STARTER COSTING ME MONEY THAT I DO NOT HAVE AS I AM ON A FIXED INCOME. GOT THE CAR BACK LAST WEEK AND YESTERDAY WAS SITTING IN A CAR DEALER LOT AND IT HAPPENED AGAIN. THIS TIME IT WOULD NOT START AND HAD TO CALL FOR A RIDE AFTER SITTING IN THE HOT 90 PLUS DEGREE HEAT. MY CAR IS IN THE SHOP AGAIN TODAY AND THEY ARE GOING TO TRY AND SEE IF THEY CAN FIGURE OUT WHY IT WILL NOT START. TO ME AND MY GRANDDAUGHTER IT SOUNDS LIKE THERE IS SOMETHING FAULTY IN THE STEERING COLUMN. EITHER WAY, I AM TERRIFIED THAT IT WILL START A FIRE, OR WORSE LEAVE ME STRANDED WHERE NO ONE CAN COME AND GET ME. I AM AN ELDERLY WOMAN AND CAN NOT HAVE THESE ISSUES WITH MY CAR. IF THIS COULD BE LOOKED INTO AND TAKEN CARE OF AS SOON AS POSSIBLE I WOULD GREATLY APPRECIATE IT. I HAVE THE INVOICES FROM THE WORK THAT HAS BEEN DONE ON THIS PARTICULAR PART OF THE CAR. THANK YOU FOR YOUR TIME AND PROMPT RESOLUTION OF THIS MATTER. *TR

  19. Service brakes, Sep 7, 2015

    THE ABS BRAKING LIGHT CAME ON AND THE BRAKES LOCKED. WE WERE ABLE TO GET THE VEHICLE HOME, HOWEVER, AFTER INSPECTION BY THE GARAGE WE FOUND THE HCU WAS DEFECTIVE AS WELL AS THE MASTER CYLINDER. TOTAL EXPENSE TO REPLACE WAS $7,000, THE CAR IS ONLY WORTH 6,000

  20. Steering, Sep 4, 2015

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING AT APPROXIMATELY 55 MPH APPROACHING AN EXIT RAMP, THE STEERING BECAME TIGHT AND BEGAN TO FAIL. THE POWER STEERING RETURNED TO NORMAL AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

  21. Power train, Sep 2, 2015

    VEHICLE DISPLAYED A WRENCH SYMBOL ON THE DASH AND VEHICLE LOST POWER TO THE WHEELS. AFTER PULLING OVER AND STOPPING I TRIED PUTTING THE VEHICLE IN DRIVE AND IT WOULD NOT MOVE. THEN I TRIED REVERSE AND AGAIN IT WOULD NOT MOVE. HAD IT SCANNED AND IT SUGGESTED THAT IT WAS A TRANSMISSION PROBLEM. AFTER READING PREVIOUS SIMILAR COMPLAINTS FORD SHOULD REALIZE THAT THIS A SERIOUS ISSUE AND SHOULD TAKE RESPONSIBILITY AND PUT A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED. THE VEHICLE IS SEVEN YEARS OLD AND UNDER 87,000 MILES IT SHOULD NOT BE THE OWNERS RRESPONSIBILITY TO CORRECT THE PROBLEM.

  22. Service brakes, Sep 1, 2015

    WHEN DRIVING AT 35 MPH THE BRAKE WARNING CAME ON. I PULLED OVER BECAUSE I THOUGHT MAYBE THE EMERGENCY BRAKE WAS ON, STOPPED, APPLIED THE EMERGENCY BRAKE AND RELEASED IT, BUT THE WARNING WAS STILL ON. IN A FEW MILES, I ARRIVED AT MY DESTINATION, CHECKED THE BRAKE FLUID LEVEL AND IT WAS FINE. ON THE WAY HOME I GOT THE CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED, ABS LIGHT ERROR. THE BRAKES FEEL SPONGY AND IT TAKES A LOT OF ERROR TO STOP THE VEHICLE. THE DEALER HAS GIVEN US AN ESTIMATE OF $4700 TO FIX THE PROBLEM. I SEE THERE ARE A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS SAME PROBLEM WITH THE FORD ESCAPE HYBRIDS AND CAN'T BELIEVE THERE HASN'T BEEN A RECALL!

  23. Power train, Aug 31, 2015

    WHILE DRIVING DOWN THE ROAD AT 45MPH, TRIED TO PRESS THE GAS PEDAL TO ACCELERATE AND NOTHING HAPPENED I COULD NOT GO ANY FASTER AND MY CAR SLOWED DOWN TO 20 MPH. I KEPT PUSHING THE GAS PEDAL TO THE FLOOR AND NOTHING WOULD HAPPEN I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY. WHERE MY CAR HAD TO BE TOWED BECAUSE I COULDN'T DRIVE IT ANYWHERE. I TOOK IT TO THE GARAGE THEY TOLD ME THAT THE ELECTRONIC THROTTLE BODY WAS BAD AND TO REPLACE IT WAS 780.00 THERE IS A RECALL FOR 2009 TO 2013 MODELS FOR THE SAME PROBLEM BUT NOT FOR 2008 OR HYBRIDS.

  24. Steering, Aug 25, 2015

    IN A FIRST INCIDENT, I WAS IN N.Y. AND I PARKED THE CAR. WHEN I WANTED TO GO HOME, THE STEERING WHEEL WAS STIFF AND IT TOOK MY WHOLE STRENGTH WITH BOTH ARMS TO TURN THE STEERING WHEEL. I TURNED OFF THE CAR AND WHEN TO SLEEP. THE NEXT MORNING, I WENT TO THE CAR THAT STARTED NORMALLY AND STEERED NORMALLY. COME TO BE THAT THERE WAS A RECALL ON THE CAR FOR THE STEERING WHEEL. I MADE AND APPOINTMENT, THE NEXT WEEK, WITH A FORD DEALER AND THE FIXED THE RECALL BY GOING ON THE COMPUTER. THE SECOND INSTANCE WAS AROUND 8/12/15, THE CAR WAS PARKED NEAR MY HOME AND I INTENDED TO MOVE IT INTO THE STREET AND DRIVE OFF. THE STEERING WHEEL WOULD NOT MOVE, BUT A FEW INCHES, EVEN WITH TOTAL STRENGTH. I HAD THE CAR TOWED TO A FORD DEALER. THE MECHANIC IN CHARGE TOLD ME THAT THERE WAS NO RECALL ON THE CAR AND THAT TO CHECK IT I WOULD HAVE TO PAY AROUND $90. I HAD IT TOWED TO ANOTHER MECHANIC WHO TOLD ME THAT THE PROBLEM WAS THE ELECTRONIC POWER ASSIST STEERING SYSTEM (EPAS).

  25. Service brakes, Aug 24, 2015

    I WAS DRIVING WITH FAMILY. I APPLIED THE BRAKES AND IT WENT TOTALLY FLAT. THE ABS AND CHECK BRAKES LIGHT ILLUMINATED. THE BRAKES ARE CURRENTLY TOTALLY UNOPERATIONAL. I TOOK CAR IN FOR REPAIRS, TOLD THAT A NEW ABS CONTROL MODULE(HYBRID ECU & HCU) REQUIRED - COST $4000.