2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Power train, Jun 20, 2012
2008 FORD ESCAPE HYBRID. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND ENGINE PROBLEMS *TGW THE CONSUMER STATED WHEN HE DECIDED TO SLOW DOWN BY APPLYING THE BRAKE AND SHIFTING THE CVT TRANSMISSION INTO LOW RANGE, TO HIS SURPRISE THE TRANSMISSION DID NOT SHIFT DOWN AND ALLOW THE ENGINE COMPRESSION TO SLOW THE VEHICLE DOWN. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE CONSUMER WAS ADVISED BY FORD CUSTOMER SERVICE TO TAKE THE VEHICLE TO ANOTHER DEALER. THE SERVICE MANAGER STATED THE VEHICLE COULD NOT BE SHIFTED INTO LOW AT 50-60 MPH AND EXPECT IT TO SLOW DOWN. HOWEVER, THE CONSUMERS MANUAL STATED THE TRANSMISSION MAY BE SHIFTED INTO LOW AT ANY SPEED. UPDATED 09/11/12
Electrical system, Engine, Jun 19, 2012
WE WERE DRIVING UP I-95 FROM FL TO VA WHEN THE CAR SUDDENLY GAVE A LOUD WARNING TONE AND DISPLAYED THE MESSAGE STOP SAFELY NOW. THE CAR LOST ALL POWER AS WE QUICKLY TRIED TO CROSS SEVERAL LANES OF TRAFFIC TO REACH THE SHOULDER. UPON EXAMINATION OF THE CAR WE STARTED IT UP AGAIN WITH NO CONSEQUENCE AND CONTINUED ON OUR TRIP. ABOUT 30 MINUTES LATER IT HAPPENED AGAIN. AFTER READING THE OWNER'S MANUAL I DISCOVERED THE WARNING MESSAGE INVOLVED A COMPONENT OF THE HYBRID SYSTEM. I DECIDED TO TRY SHUTTING OFF THE ECON SWITCH (WHICH ACTIVATES BATTERY) AND ALL AC/ ELECTRICAL COMPONENTS. THIS WORKED BEAUTIFULLY FOR 100+ MILES UNTIL AT NIGHTFALL THE HEADLIGHTS KICKED ON AND OUR TROUBLES RETURNED. SINCE IT WAS SUNDAY NIGHT WE DECIDED TO STAY OVERNIGHT WHERE WE WERE AND GET IT CHECKED BY THE NEAREST FORD IN THE MORNING. THE DIAGNOSTICS ($95) REVEALED IT WAS THE MOTOR ELECTRONIC COOLING PUMP AT FAULT WHICH THIS DEALER DID NOT CARRY. WE CAUTIOUSLY CONTINUED USING THE NO ELECTRICAL METHOD AND WERE ABLE TO SUCCESSFULLY REACH OUR DESTINATION 400MILES AWAY WITH NO MORE INCIDENTS, WHERE WE THEN TOOK IT TO OUR HOME DEALER FOR REPAIR. A VERY DANGEROUS CONDITION WHICH UPON RESEARCH I'M LEARNING IS HAPPENING TO MANY OTHER ESCAPE HYBRID OWNERS. *JS
Engine, Jun 18, 2012
THE FIRST TIME IT OCCURRED I WAS DRIVING ON THE HIGHWAY AND THE INFO SCREEN TOLD ME TO STOP SAFELY AS THE ENGINE SHUT DOWN. IT HAPPENED SEVERAL TIMES THAT DAY, AND THEN DIDN'T HAPPEN UNTIL TODAY, JUNE 17, 2012. THIS RECENT TIME A HIGH ENGINE TEMPERATURE WARNING CAME UP ON THE INFO SCREEN. I CHECKED ALL OF THE FLUIDS AND THEY ARE FULL AND ALL HAVE BEEN CHANGED IN THE LAST YEAR OR SO. *TR
Power train, Vehicle speed control, Jun 14, 2012
I WAS DRIVING AT APPROX 25 MPH AND THE VEHICLE STARTED TO MAKE A WHINING NOISE. THE VEHICLE THEN ACCELERATED BY IT SELF. IT WAS TAKEN OUT OF GEAR TO STOP THE VEHICLE FROM CRASHING. THE VEHICLE WAS TOWED TO REPAIR FACILITY. THEY DETERMINED THAT THE A PART IN THE TRANSMISSION FAILED AND THEN CAUSING FAILURE OF THE WHOLE UNIT. *JB
Vehicle speed control, Engine, Fuel/propulsion system, Jun 11, 2012
TRAVELING ON FREEWAY AT APPROXIMATELY 70 MPH. WITHOUT WARNING, ENGINE COMPLETELY SHUT DOWN. CHIME SOUNDED AND WARNING MESSAGE APPEARED ON DASHBOARD SAYING "STOP SAFELY NOW." RED TRIANGLE WITH EXCLAMATION POINT IN CENTER APPEARED ON DASH. I WAS INFORMED BY FORD SERVICE DEPARTMENT DURING REPAIRS THAT THIS IS A KNOWN FAILURE PROBLEM AS RELATED IN FORD TSB 09-18-6, AFFECTING SIMILAR VEHICLES UP TO 2007. *TR
Power train, Jun 11, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT NOTICED THAT TRANSMISSION FUEL WAS LEAKING ONTO THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS CONTACTED AND THEY ADVISED THAT THERE WERE NOT ANY RECALLS ON THE TRANSMISSION. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,972.
Vehicle speed control, Jun 6, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. SEVERAL YEARS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ACKNOWLEDGED THAT THERE WAS A RETAINER CLIP THAT COULD REMEDY THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 11,152 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 07/06/12 *BF THE CONSUMER STATED WHEN HE RETURNED TO HIS VEHICLE, HE DISCOVERED THE ACCELERATOR PEDAL WAS LOOSE AND ALL THE WAY TO THE FLOOR. THERE WAS NO RESISTANCE THAT INDICATED THE ACCELERATOR WAS CONNECTED. THE DEALER REPLACED THE ACCELERATOR CABLE.
Engine, Jun 2, 2012
WHILE DRIVING ON THE INTERSTATE AT AROUND 55-65MPH THE VEHICLE LOST ENGINE POWER, A WARNING LIGHT CAME ON AND A "STOP SAFELY NOW" MESSAGE. THE VEHICLE LOST THE ABILITY TO ACCELERATE BUT WE WERE ABLE TO COAST TO A STOP AT AN EXIT THAT HAPPENED TO BE NEARBY. DUE TO CONSTRUCTION AND THE REMOVAL OF THE SHOULDER LANE, HAD THIS HAPPENED MERELY A MILE EARLIER IN THE ROUTE THERE WOULD HAVE BEEN NO PLACE TO STOP SAFELY. THE SAME WARNING LIGHT AND ENGINE POWER LOSS OCCURRED ABOUT 10 MONTHS PRIOR WHILE DRIVING ON A TWO- LANE HIGHWAY. WE WERE ABLE TO COAST TO A STOP SAFELY THEN AS WELL, BUT WE'RE AGAIN LUCKY TO BE IN LITTLE TRAFFIC AND IN AN AREA WITH SUFFICIENT SHOULDER SPACE. AFTER TAKING THE VEHICLE TO OUR DEALERSHIP FOR SERVICE WE WERE TOLD NO PROBLEM COULD BE IDENTIFIED. EACH TIME THIS OCCURS WE HAVE BEEN ABLE TO RESTART THE CAR AND COMPLETE OUR TRIP. THE INABILITY FOR THE VEHICLE TO ACCELERATE AND THE INSTANT POWER LOSS WITH THIS WARNING IS A SERIOUS SAFETY CONCERN THAT SHOULD BE ADDRESSED IN A RECALL PARTICULARLY IF THIS IS THE RESULT OF A FAULTY PART. *TR
Engine, May 29, 2012
WHILE DRIVING IN THE LEFT LANE OF THE HIGHWAY AT ABOUT 60-65 MPH IN MODERATE/HEAVY TRAFFIC, THE GASOLINE ENGINE SHUT DOWN AND GAVE ME A "STOP SAFELY NOW" MESSAGE ON THE INSTRUMENT CLUSTER. I WAS ABLE TO GET THE CAR OFF OF THE ROAD, BUT IT WAS A RATHER FRIGHTENING AND DANGEROUS ORDEAL TO CROSS TWO LANES OF MODERATE/HEAVY TRAFFIC AFTER THE ENGINE SHUT DOWN. AFTER HAVING THE CAR TOWED TO THE DEALER, THEY INFORMED ME THAT IT WAS "A PRETTY COMMON" PROBLEM AMONGST ESCAPES (TRANSAXLE COOLING PUMP / WATER PUMP). RESEARCHING THIS FURTHER, IT APPEARS THAT THERE ARE A NUMBER OF OTHERS ON MESSAGE BOARDS AND THE LIKE THAT HAVE THIS SAME PROBLEM. *TR
Steering, May 28, 2012
POWER STEERING FAILED INTERMITTENTLY WHILE DRIVING ON I40 IN TENNESSEE. CAR VIBRATED AND STEERING SHOOK WHENEVER CAR WAS STEERED STRAIGHT. DRIVER HAD TO WEAVE THE CAR WITHIN THE LANE TO MINIMIZE DRIVING IN THE STRAIGHT POSITION. POWER STEERING FAILED COMPLETELY WHEN CAR WAS STARTED THE NEXT MORNING, MAKING IT DIFFICULT TO STEER MANUALLY WHILE DRIVING A MILE TO THE DEALERSHIP. FORD DEALER SERVICE (CROSSROADS FORD, CARY, NC) FOUND THAT THE ELECTRIC STEERING COMPONENTS REQUIRED REPLACEMENT, INCLUDING THE STEERING COLUMN, AT A COST OF $1400. I HAVE REQUESTED THAT THE DEALER PROVIDE ME WITH THE OLD PARTS AFTER THE REPAIR. THIS SAME PROBLEM IS REPORTED ON THE INTERNET FOR THE 2008 ESCAPE AND OTHER FORD VEHICLES WITH ELECTRIC STEERING, ALTHOUGH FORD REPORTEDLY DENIES THAT IT IS SERIOUS ISSUE. FOR EXAMPLE, SEE HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/STEERING-PROBLEMS.PHP. THIS IS A SERIOUS SAFETY PROBLEM AND A CONSUMER RIPOFF, AND I ASK THAT THE NHTSA INVESTIGATE. FORD SHOULD PERFORM ROOT CAUSE ANALYSIS AND RECALL FOR CORRECTION, INSTEAD OF DENYING PROBLEM. HIGH-SPEED STEERING FAILURE IN A VEHICLE WITH ONLY 75,000 MILES SHOWS POOR DESIGN OR MANUFACTURE. MY WIFE AND DAUGHTER ONLY AVOIDED DEATH OR INJURY THROUGH LUCK. HAD DRIVING CONDITIONS BEEN DIFFERENT, THEY COULD HAVE DIED. *TR
Engine, May 24, 2012
WHILE DRIVING DOWN THE INTERSTATE AT 70 MILES PER HOUR, THE ENGINE SUDDENLY SHUT OFF AND I RECEIVED A WARNING LIGHT, AND THE MESSAGE "STOP SAFELY NOW." THIS PARTICULAR INSTANCE OCCURRED ON 1-95 SOUTH JUST SOUTH OF WASHINGTON ON A PORTION UNDER CONSTRUCTION WITH NO SHOULDER, IT IS EXTREMELY LUCKY THAT NO MAJOR ACCIDENT OCCURRED. HOWEVER, KNOWING THAT THIS ISSUE IS FREQUENT AS CAN BE SEEN BY FELLOW COMPLAINTS, AND FROM THAT FACT THAT THIS HAS HAPPENED BEFORE, THIS VEHICLE SHOULD RECEIVE AN IMMEDIATE RECALL, AS DID THE IDENTICALLY MODELED TOYOTA HYBRID VERSIONS. THE FIRST TIME IT HAPPENED THE CAR WAS LESS THAN 2 YEARS OLD. THIS IS NOT ACCEPTABLE, AND IT WILL EVENTUALLY KILL SOMEONE. *TR
Engine, May 24, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND A WARNING LIGHT ADVISING HER TO PULL OVER ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Vehicle speed control, May 17, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT ATTEMPTED TO ACCELERATE AND NOTICED THAT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE CABLE WAS REPLACED. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
Steering, May 17, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ELECTRONIC POWER STEERING FAILED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS OPERATED FOR MORE THAN TEN MINUTES. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE FAILURE WAS NOT COVERED BY WARRANTY OR RECALL. NO FURHTER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 85,000.
Structure, May 17, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THE REAR DRIVER'S SIDE EXTERIOR DOOR HANDLE PARTIALLY DETACHED UPON ENTERING THE VEHICLE. IN ADDITION, THE REAR DRIVER'S SIDE DOOR LOCK FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Engine, May 16, 2012
WHILE DRIVING ON A BRIDGE AT 65 MILES PER HOUR, I HEARD A BEEP AND A TRIANGLE LIGHT CAME ON. THE CAR IMMEDIATELY JOLTED AS IT LOST POWER AND IT DISPLAYED A MESSAGE TO STOP SAFELY. THIS WAS IN LATE MORNING TRAFFIC AND A SEMI WAS ABLE TO SLIGHTLY SWERVE TO THE RIGHT IN ORDER TO AVOID REAR ENDING ME AS I HAD SUDDEN REDUCED POWER AND LITTLE MEDIAN SPACE TO COAST TO ON MY LEFT SIDE. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES. A FORD DEALER HAS RUN A DIAGNOSTIC AND CONFIRMED IT IS A FAILURE OF THE MOTOR ENGINE COOLING PUMP AND THE OVERALL COST FOR PARTS AND LABOR, INCLUDING DIAGNOSTIC IS $738. AFTER READING ALL OF THE COMPLAINTS TO THIS AGENCY AND ONLINE ENTRIES, I CANNOT BELIEVE THAT NO ACTION HAS BEEN TAKEN ABOUT THIS SAFETY HAZARD. THERE ARE TWO ISSUES, THE FIRST BEING THAT THE COOLING PUMP IS KNOWN TO FAIL ON THESE VEHICLES AT DIFFERENT MILEAGE LEVELS, AND IS SUPPOSEDLY NOT COVERED BY THE HYBRID WARRANTY EVEN THOUGH IT IS ONLY FOUND ON HYBRIDS. FORD DEALERS WILL NOT EVEN ACKNOWLEDGE THAT THIS IS A KNOWN PROBLEM. THIS PART SHOULD BE RECALLED AS IT IS KNOWN AS ONE CAUSE THAT LEADS TO THE SHUT OFF OF THE CAR AT DIFFERENT SPEEDS. SECOND, FORD'S SHUTOFF DESIGN ITSELF IS SERIOUSLY FLAWED SINCE IT ALLOWS THE CAR TO UNEXPECTEDLY SHUTOFF AT HIGH SPEEDS RISKING COLLISION AND INJURY. I AM FORCED TO PAY THE HIGH COST OF THIS PARTICULAR REPAIR BECAUSE I CANNOT DO IT MYSELF, HOWEVER, I NO LONGER CONSIDER THIS A RELIABLE SAFE VEHICLE. I URGE NHTSA TO INVESTIGATE THESE COMPLAINTS RATHER THAN WAIT FOR ONE OF THESE INCIDENTS TO RESULT IN DEATH OR SERIOUS INJURY. AT THE VERY LEAST FORD SHOULD BE NOTIFYING ALL OWNERS OF THESE VEHICLES ABOUT THE DEFECTIVE COOLING PUMPS AND NEED FOR REPLACEMENT.
Service brakes, Hydraulic, May 14, 2012
STARTED VEHICLE AND BOTH THE ABS AND THE BRAKE LIGHT WERE ON - THE MESSAGE SAID REGEN BRAKE HAD BEEN DISABLED AND THERE WAS A BRAKE ISSUE. TOOK THE CAR IN TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE HYDRAULIC BRAKE SYSTEM NEEDED TO BE REPLACED AND WOULD COST 4 GRAND TO FIX. IT SEEMS THIS IS OCCURRING QUITE A BIT WITH FORD ESCAPE HYBRIDS BUT THERE IS NO RECALL AS OF YET. *JS CONSUMER TRADED IN THE VEHICLE FOUR YEARS AGO AFTER THEY GOT CONCERNED ABOUT THE BRAKES. CONSUMER DOES NOT HAVE THE VIN NUMBER UPDATED 6/8/18*JB
Engine and engine cooling, Electrical system, May 4, 2012
PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Engine and engine cooling, Electrical system, May 4, 2012
WHILE DRIVING ON INTERSTATE 75 IN FLORIDA, THE GAS ENGINE SHUTDOWN AND A WARNING LIGHT/MESSAGE APPEARED "STOP SAFELY NOW". OUR VEHICLE IMMEDIATELY BEGAN TO DECELERATE, RUNNING ONLY ON THE ELECTRIC MOTOR, AS WE TRIED TO CROSS TWO LANES OF TRAFFIC "SAFELY". WE PULLED ONTO THE SHOULDER, AND TURNED THE CAR OFF. WE WERE ABLE TO RESTART THE VEHICLE WITHOUT GETTING THE ERROR MESSAGE. WE EXPERIENCED THIS SAME SUDDEN ENGINE SHUTDOWN AND FEH WARNING 5-6 TIMES OVER THE COURSE OF OUR ROAD TRIP FROM WISCONSIN TO FLORIDA AND BACK. UPON RETURN TO WISCONSIN, WE HAD THE CAR CHECKED OUT BY OUR FORD DEALER, AND THEY INFORMED US IT WAS A FAULTY MOTOR ELECTRONICS COOLANT PUMP (PART #5M6Z-8C419-A). FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB 08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THE UNEXPECTED DECELERATION OF A VEHICLE TRAVELING AT HIGH SPEEDS CONSTITUTES A SERIOUS SAFETY ISSUE (AS MANY FORD ESCAPE HYBRID OWNERS ON EDMUNDS.COM CAN ATTEST, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF5B5), I AM STRONGLY URGING YOU TO COMPEL FORD TO ISSUE A RECALL ON THIS PART. *TR
Electrical system, Apr 30, 2012
I HAVE A 2008 FORD ESCAPE HYBRID (PURCHASED IN APRIL 2007), WITH 67,000 MILES ON IT. I WAS TRAVELING AT 65MPH, STARTING TO HEAD INTO THE SIERRAS OUTSIDE OF SACRAMENTO, CALIFORNIA. I HAD BEEN DRIVING FOR 2 HOURS, AND HAD TRAVELED 120 MILES THAT MORNING WHEN THE CAR ENGINE SUDDENLY CUT OUT, AND THE WARNING LIGHT "STOP SAFELY NOW" APPEARED ON THE DASH. LUCKILY, IT WAS ONLY 6AM AND THERE WAS ONLY ONE OTHER CAR NEAR ME ON THE ROAD. I PULLED OVER 3 LANES, BRAKES AND STEERING WORKING, BUT WITH NO GAS. I TURNED THE CAR OFF FOR A MINUTE, STARTED IT UP WITHOUT ANY PROBLEMS OR WARNING LIGHTS. I WAITED ANOTHER MINUTE OR TWO, AND HEADED OUT ON THE ROAD. WHEN I GOT BACK UP TO 65MPH THE ENGINE CUT OUT AND THE WARNING SHOWED UP AGAIN. THIS TIME I WAS ALREADY NEAR THE SHOULDER SO I STOPPED AGAIN. I WAS ABOUT TO GET INTO A SNOWY UPHILL CLIMB AND DECIDED THAT, NOT KNOWING WHAT THIS CAR WOULD DO, THAT IT WAS UNSAFE TO CONTINUE. I DROVE SLOWLY TO THE NEXT EXIT, AND GOT MYSELF TURNED AROUND. FOR THE FIRST HOUR I DROVE AT UNDER 60MPH WITHOUT ANY PROBLEMS. I WAS ABLE TO ACHIEVE 65MPH IN THE SECOND HOUR WITHOUT PROBLEM. I HAD THE ERROR CODES ASSESSED BY A FORD DEALER AND THEY SAID IT WAS AN MEC PUMP FAILURE (THE PUMP THAT COOLS THE ELECTRIC BATTERY). I WAS VERY LUCKY THAT THIS HAPPENED WITH SO LITTLE TRAFFIC VOLUME. THERE WAS NO WARNING, AND THE SUDDEN CUT OUT OF THE ENGINE WAS STARTLING AND UNSAFE. I FEARED FOR MY LIFE WHILE HEADING HOME AS THE VOLUME OF CARS PICKED UP AROUND ME. *JS
Engine and engine cooling, Fuel system, Other, Apr 26, 2012
WHILE DRIVING 65 MPH THE GAS ENGINE SHUTS OFF, THE STOP SAFELY NOW LIGHT APPEARS AND THE MASTER VEHICLE WARNING LAMP COMES ON. HAPPENED ONLY A COUPLE TIMES THE FIRST 3 WEEKS. IN THE LAST 2 DAYS IT HAS HAPPENED 15-16 TIMES. THIS IS VERY DANGEROUS TO HAPPEN WHILE IN TRAFFIC ON THE INTERSTATE. TO SHOULDN'T THIS BE A RECALL. TAKING INTO FORD DEALER TOMORROW. *TR
Visibility, Apr 23, 2012
SUNROOF EXPLODED FROM INSIDE TO OUT, SENDING GLASS FRAGMENTS EVERYWHERE. IT WAS NOT HIT WITH ANYTHING. *TR
Steering, Apr 20, 2012
ON SEVERAL OCCASIONS MY POWER STEERING HAS FAILED. ON EACH OCCASION THE ANTI-SKID WARNING LIGHT HAS COME ON AT THE SAME TIME. THE VEHICLE IS STILL ABLE TO BE STEERED AS LONG AS YOU HAVE ENOUGH STRENGTH. THE POWER STEERING WILL RESET AS SOON AS YOU SHUT THE CAR OFF AND RESTART. 3 TIMES THIS HAPPENED IN THE EXACT SAME SPOT WHILE DRIVING ON THE 408 AT ABOUT 60 MPH IN ORLANDO, FL. THE 408 IS A TOLL ROAD EQUIPPED WITH ELECTRONIC RECORDING OF TOLL USAGE (E PASS). THIS HAPPENED WHILE PASSING ONE OF THE ELECTRONIC RECORDERS. ON OTHER OCCASIONS IT TENDS TO HAPPEN ON WARM AFTERNOONS, AND THEN SHUTTING THE VEHICLE OFF AND RESTARTING WILL ONLY RESET IT FOR A SHORT TIME BEFORE IT HAPPENS AGAIN. THIS IS A VERY DANGEROUS SITUATION AND FROM RESEARCHING THE PROBLEM ALTHOUGH NOT WIDE SPREAD, IS CERTAINLY NOT UNIQUE WITH FORD ESCAPES OF THAT YEAR, YET FORD CLAIMS TO HAVE LITTLE OR NO KNOWLEDGE OF THE PROBLEM. NO MECHANIC, FORD OR OTHERWISE HAS A CLUE AS TO WHAT TO DO WITH THIS. I DON'T HAVE THE MONEY TO TAKE THIS IN TO THE FORD GARAGE FOR THEM TO BLINDLY REPLACE PARTS AND PIECES AT HUNDREDS OR THOUSANDS OF DOLLARS PER VISIT. I SINCERELY HOPE SOMEONE CAN HELP BEFORE PEOPLE BEGIN DYING ON OUR ROADS DUE TO THIS PROBLEM. TO: FORD MOTOR, PLEASE REMEMBER TOYOTA'S EXPERIENCE OF THE PAST YEARS BEFORE BLINDLY DISMISSING THIS PROBLEM. *JS *TR
Engine and engine cooling, Vehicle speed control, Electronic stability control (ESC), Apr 14, 2012
WHILE DRIVING I NOTICED A LACK OF POWER AND GOT THE MESSAGE "STOP SAFELY NOW". AS THE MANUAL STATED I PULLED OVER, WAITED A FEW MINUTES. THE CAR STARTED UP AGAIN BUT THE EVENT KEPT HAPPENING ALL THE WAY HOME. I BROUGHT THE CAR TO A DEALER WHO MADE A REPAIR COSTING 642 DOLLARS. THE CAR RAN FINE FOR A MONTH BUT WHEN ON A MAJOR HIGHWAY I HAD THE SAME EXPERIENCE EXCEPT IT WAS MORE DIFFICULT TO DEAL WITH THE LOSS OF POWER IN BUSY TRAFFIC. I WAS IN THE PASSING LANE TO ALLOW ANOTHER CAR ENTER THE HIGHWAY FROM AN ON RAMP WHEN IT HAPPENED AND I WAS LUCKY TO BE ABLE TO CROSS THREE LANES OF TRAFFIC TO BRING THE CAR TO REST. AGAIN, IT HAPPENED ALL THE WAY HOME CAUSING ME TO FINALLY DRIVE IN THE BREAKDOWN LANE WITH FLASHERS ON. I WENT ONLINE AND LEARNED THAT THIS IS AN ONGOING PROBLEM WITH FORD HYBRIDS. MY QUESTION IS WHY NO RECALL ON SUCH AN EXPENSIVE AND DANGEROUS PROBLEM? *TR
Power train, Apr 12, 2012
WHILE TRAVELING AT APPROXIMATELY 70MPH AND AFTER SEVERAL HOURS OF HIGHWAY DRIVING, THE VEHICLE SUDDENLY AND WITHOUT ANY WARNING LOST ALL FORWARD ENGINE POWER (COMBUSTION ENGINE AND HYBRID SYSTEM). THE INCIDENT OCCURRED WHILE IN THE LEFT LANE OF A MAJOR INTERSTATE HIGHWAY. THE MESSAGE "STOP SAFELY NOW" APPEARS ON THE DRIVER DISPLAY. MY WIFE WAS DRIVING AND NARROWLY AND MIRACULOUSLY AVOIDED ACCIDENTS WITH FOLLOWING TRAFFIC INCLUDING TRACTOR-TRAILERS AND WAS ABLE TO MOVE THE VEHICLE TO THE RIGHT HAND SHOULDER. AFTER SEVERAL MINUTES ON THE SIDE OF THE FREEWAY, THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE DIAGNOSIS INDICATES A HYBRID MEC PUMP FAILURE. AFTER RESEARCHING THIS FAILURE MODE ON THE INTERNET AND THROUGH OTHER SOURCES, IT APPEARS THAT THE FOLLOWING SITUATION EXISTS: 1) THIS COMPONENT EXHIBITS A VERY HIGH AND PREMATURE FAILURE RATE AT ALL MILEAGE LEVELS. 2) THE FAILURE MODE (SUDDEN AND UNEXPECTED LOSS OF ALL VEHICLE POWER) IS HIGHLY LIKELY TO RESULT IN FATALITIES AND MAJOR ACCIDENTS. 3) THE ABOVE INFORMATION IS WELL KNOWN TO FORD MOTOR COMPANY AND VARIOUS TECHNICAL SERVICE BULLETINS HAVE BEEN ISSUED TO AID IN THE DIAGNOSIS AND REPLACEMENT OF THIS COMPONENT. 4) NHTSA HAS PREVIOUSLY RECEIVED 25 SIMILAR OR IDENTICAL DEFECT REPORTS, YET STILL NEITHER NHTSA NOR FORD MOTOR COMPANY HAS ACTED TO PROTECT FORD ESCAPE OWNERS FROM THIS SAFETY CRITICAL DEFECT. I URGE NHTSA AND FORD MOTOR COMPANY TO OPEN A FORMAL SAFETY INVESTIGATION ON THE FORD ESCAPE HYBRID MEC PUMP "STOP SAFELY NOW" POWERTRAIN FAILURES BEFORE LIVES ARE LOST AND MORE ACCIDENTS OCCUR DUE TO THIS DEFECT. *TR