2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Engine and engine cooling, Electrical system, Vehicle speed control, Apr 11, 2012
VEH SHOWS A CAUTION SIGN (EXCLAMATION IN TRIANGLE) WITH A WARNING (PULL VEHICLE OVER SAFELY AND TURN OFF ENGINE). VEH LOSES ALL ACCELERATION AND I MUST PULL OVER IMMEDIATELY TO AVOID AN ACCIDENT. HAPPENS EVERY TIME WE DRIVE ON THE FREEWAY ONLY, NEVER ON A SIDE STREET OR IN STOP AND GO. I PULL VEHICLE OVER AND TURN OFF ENGINE FOR APPROX 2 OR 3 MINUTES, AND IT STARTS RIGHT UP. SOME TIMES IT WILL HAPPEN MULTIPLE TIMES WITHIN A 20 TO 30 MINUTE TIME PERIOD, SOMETIMES ONLY ONCE IN SEVERAL HOURS OF DRIVING. DEALER HAS NO IDEA WHY AND REQUIRES A TOW IMMEDIATELY WHEN IT HAPPENS TO DETERMINE CAUSE. CANNOT TOW WHEN ON THE WAY TO DR, OUT OF TOWN, OR OTHER. *TR
Steering, Apr 5, 2012, crash
MY DAUGHTER WAS ON HER WAY TO SCHOOL WHEN ENTERING A CURVE IN THE ROAD HER STEERING LOCKED UP SHE THEN WENT OFF THE ROAD AN STRUCK A CULVERT WENT AIRBORNE AND WHEN COMING DOWN STARTED ROLLING SHE WAS THROWN OUT OF THE CAR EVEN THOUGH SHE HAD HER SEATBELT ON AS THE POLICE REPORT STATED SHE SPENT 5 DAYS IN THE ICU WITH HER BACK BROKEN IN 3 PLACES SHE JUST TURNED 17 SHE HAS ALEAST 2 MONTHS BEFORE MAYBE SHE WILL BE BACK TO NORMAL WE WILL HAVE TO HOME SCHOOL HER FOR THE REST OF THE YEAR. I WILL BE CONTACTING A LAWYER AND FORD MOTOR COMPANY AND AS I HAVE READ FORD IS AT FAULT WHETHER THEY ADMIT IT OR NOT. *TR
Engine and engine cooling, Mar 27, 2012
"STOP SAFELY NOW" APPEARS IN DASHBOARD WHILE GOING 70 MPH AND YOU LOSE THE ACCELERATOR - YOU CANNOT MAINTAIN / INCREASE SPEED. THE CAR BASICALLY DIES AND SHUTS OFF. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY WHILE DRIVING ON A HIGHWAY OR IN TRAFFIC OF ANY KIND. THIS HAPPENED NUMEROUS TIMES AS WE WERE DRIVING TO FLORIDA FOR SPRING BREAK. ONCE WE STOPPED, WE WERE ABLE TO RESTART THE CAR AND CONTINUE ON UNTIL THE NEXT "STOP SAFELY NOW" APPEARED, SOMETIMES IN LESS THAN 3 MINUTES, SOMETIMES AFTER 3 HOURS. GIVEN THAT IT WAS A SUNDAY, WE WERE UNABLE TO FIND A FORD DEALER WITH A HYBRID TECHNICIAN ON STAFF. THE FIRST FORD DEALER WE TOOK IT TO HAD IT FOR 3 DAYS AND "COULD FIND NOTHING WRONG". THE SECOND DEALER WE WENT TO REPLACED THE THROTTLE BODY AND WATER PUMP. THIS BREAKDOWN IS UNACCEPTABLE AND DANGEROUS. NO CAR SHOULD SIMPLY STOP LIKE THAT. THIS DESIGN / FLAW SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS KILLED ON THE EXPRESSWAY. *TR
Seat belts, Mar 23, 2012
I WAS OUT WITH MY CHILDREN AND WE GOT INTO THE VEHICAL TO LEAVE OUR DESTINATION AND MY CHILD COULD NOT BUCKLE HER SEAT BELT BECAUE IT LOCKED ON HER. NOW THE SEAT BELT IS SO TIGHT TO THE SEAT THAT IT IS ABOUT TO CUT THROUGH THE INTERIOR. *TR
Power train, Mar 21, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A FRACTURE IN THE AIR CONDITIONING CONDENSER, WHICH WAS CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE TECHNICIANS WERE UNABLE TO DETERMINE THE CAUSE OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 58,930. UPDATED 04/19/12*LJ UPDATED 04/25/12
Steering, Air bags, Mar 21, 2012, crash
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING 40 MPH WHEN THE ELECTRONIC POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A TREE. THE AIRBAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE TO THE POWER STEERING COMPONENT. THE FAILURE AND THE CURRENT MILEAGE WAS 113,000.
Power train, Mar 21, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Mar 8, 2012
POWER STEERING WOULD GO OUT WITHOUT NOTICE. AT FIRST IT WOULD RESUME AFTER TURNING OFF THE VEHICLE AND RESTARTING, HOWEVER IT THEN BEGAN JERKING THE STEERING WHEEL DURING OPERATION OF THE VEHICLE. WE LIVE IN AN AREA WITH EXTREME WINTER ROAD CONDITIONS SO THIS WAS A VERY DANGEROUS PROBLEM. FINALLY WE HAD IT REPAIRED AT AN AUTHORIZED FORD DEALER AT A COST OF $1500.00. THIS DEALER SEEMED TO THINK THAT THE FAILURE IS COMMON. AFTERWARDS, LOOKING ONLINE, WE FIND THAT MANY HAVE EXPERIENCED THIS OCCURRENCE. THIS IS AN EXTREME SAFETY ISSUE AND SHOULD HAVE RESULTED IN A RECALL OF THIS PRODUCT. THIS MODEL HAS ELECTRIC POWER STEERING WHICH CLEARLY WASN'T PERFECTED BEFORE BEING PUT INTO PRODUCTION. *TR
Steering, Mar 6, 2012
WHILE DRIVING MY 2008 FORD ESCAPE GOING ABOUT 40 MILES AN HOUR, THE STEERING COLUMN COMPLETELY LOCK UP MAKING IS IMPOSSIBLE TO STEER. I WAS ABLE TO NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. WE BROUGHT IT IN TO HAVE IT LOOKED AT AND WERE TOLD IT IS AN ELECTRONIC CENSOR THAT IS IMBALANCED VS. HAVING POWER STEERING FLUID IT RUNS ELECTRONICALLY. THE WAY IT IS BUILT, YOU HAVE TO REPLACE THE ENTIRE DRIVE SHAFT VS. JUST THE CENSOR. HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS VERY ISSUE WITH THIS MAKE, YEAR AND MODEL. IT IS A DEFINITELY SAFETY CONCERN. WE CALLED BOTH THE DEALERSHIP AND FORD MOTOR COMPANY AND NEITHER IS WILLING TO TAKE OWNERSHIP OR ASSIST. *TR
Steering, Mar 4, 2012
WHILE ENTERING INTO TRAFFIC ONTO A BUSY STREET THE STEERING FAILED. WAS ABLE (WITH GREAT EFFORT) TO STRAIGHTEN THE VEHICLE IN THE LANE AND THEN SAFELY PULL TO SIDE(FORTUNATELY, MY WIFE WAS NOT DRIVING AS SHE WOULD NOT HAVE HAD THE STRENGTH TO CARRY THIS OUT AND PROBABLY WOULD HAVE CRASHED). TURNED IGNITION OFF AND LOOKED UNDER HOOD TO SEE IF BELT HAD BROKEN, ETC. COULD NOT FIND TRADITIONAL POWER STEERING PUMP. TURNED IGNITION ON AND STEERING WORKED! AND HAS WORKED SINCE. DISCOVERED THIS VEHICLE HAS AN ELECTRIC POWER STEERING PUMP. AND THEY ARE FREQUENTLY FAILING. CALLED DEALER-ROUGHLY 3 WEEK BACKLOG FOR PART-WHICH IS THE ENTIRE STEERING COLUMN-PUMP NOT ABLE TO BE REPLACE SEPARATELY. HOW COULD A CAR DESIGNER OR THE GOVERNMENT ALLOW THIS TYPE OF STEERING PUMP TO BE PUT ON A VEHICLE(PROBABLY JUST TO SQUEEZE OUT AN EXTRA MPG)? IT IS NOT ONLY PLAIN DANGEROUS, BUT IMPRACTICAL. IF I HAD KNOWN THAT THIS WAS HOW THE STEERING WAS ON THIS CAR I WOULD NOT HAVE BOUGHT IT! THE NHTSA SHOULD REQUIRE (FORD AT LEAST) TO ISSUE A RECALL AND STOP THIS TYPE OF POWER STEERING BEING OFFERED ON NEW VEHICLES. I HAVE HAD PUMPS AND BELT SNAP ON VEHICLE IN THE PAST WHILE DRIVING, BUT NEVER WITH THIS AMOUNT OF STEERING LOSS. *TR
Steering, Mar 2, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. AFTER RESTARTING THE VEHICLE, THE STEERING RESUMED NORMAL FUNCTION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Service brakes, Hydraulic, Wheels, Feb 24, 2012
TIRES PROBLEM.... 04/09/2011-PURCHASED (USED) FORD ESCAPE 2008-XLT 4 WHEEL- MILEAGE 37583. 07/08/2011-MILEAGE- 40668- DRIVEN 3085 MILES* THE DEALER REPLACED ROTORS, BRAKES IN - (NO COST TO ME), DUE TO RUSTING & CORROSION, DEALER CLAIMED PROBABLY SAT ON LOT TOO LONG WITHOUT BEING MOVED. TIRES AT THIS TIME WERE REPORTED IN "GREEN" CODE- 08/11/2011-MILEAGE- 41229- DRIVEN 561 MILES* OIL CHANGE, TIRES AT THIS TIME WERE REPORTED IN "GREEN" CODE. 02/23/2012- MILEAGE- 44144- DRIVEN 2915 MILES* INSPECTION FAILED- DUE TO TIRES DRY ROT! TOTAL MILES DRIVEN IN 10 MONTHS* 6561. TIRES ARE GOODYEAR/MICHELIN X CROSS TERRAIN 225/65R17 DOTB93T. *TR
Steering, Feb 24, 2012
MY POWER STEERING DID NOT WORK WHEN I BACKED OUT OF A PARKING SPACE. IF I TURNED THE CAR OFF, AND THEN STARTED IT AGAIN, THE POWER STEERING WOULD WORK. THIS STARTED HAPPENING DAILY, THEN MANY TIMES A DAY AND NOW, SOMETIMES I HAVE NO POWER STEERING AT ALL, AND SOMETIME IT WILL WORK FOR A SHORT TIME, BUT IT GOES OUT WHILE I'M DRIVING WHICH IS VERY DANGEROUS. THE REPAIRS WILL BE ABOUT $1200, WE ARE WAITING FOR THE PARTS TO ARRIVE TO GET THIS FIXED. *TR
Steering, Feb 22, 2012
LIKE MANY OTHERS THE EPS (ELECTRONIC POWER STEERING) SYSTEM GAVE OUT ON MY 2008 ESCAPE (106,000 MI.). IT STARTED WITH THE STEERING WHEEL OCCASIONALLY CLUNKING AND SHAKING BOTH WHEN DRIVING AND WHEN THE CAR WAS IDLE (AS LONG AS IT WAS STARTED). AS SOON AS THE WHEEL WAS TURNED TO THE LEFT OR RIGHT THE POWER STEERING WOULD ENGAGE AND IT WOULD BE FINE. THE PROBLEM QUICKLY GOT WORSE TO THE POINT WHERE THE CLUNKING/SHAKING WAS HAPPENING AT ALL TIMES UNTIL THE POWER STEERING JUST FLAT OUT FAILED WHILE DRIVING. LUCKILY I WAS IN A POSITION TO REACT AND MANUALLY STEER WITHOUT INCIDENT BUT I WAS DEFINITELY WORRIED AS IT COULD HAVE BEEN MUCH WORSE. WITH THE ELECTRONIC POWER STEERING THERE IS NO FIX WITHOUT SWAPPING OUT THE ENTIRE STEERING COLUMN. $1250 PARTS+LABOR+TAX. I CALLED FORD DIRECTLY AND THEY JUST TOSSED ME AROUND SAYING THAT THEY WILL LOOK INTO IT AND SEE IF THEY CAN FIX IT AS MANUFACTURER DEFECT. AFTER FINDING THIS WEBSITE I REALIZED THAT THERE ARE SEVERAL OTHERS EXPERIENCING THE EXACT SAME PROBLEM. ALSO, THE PART IS ON BACK ORDER EVERYWHERE IN THE COUNTRY WHICH LEADS ME TO BELIEVE THAT THE PROBLEM IS MUCH BIGGER THAN INDICATED ON THIS FORUM. I AM FRUSTRATED IN TRYING TO HOLD FORD ACCOUNTABLE. FORD EXPLAINED THAT RECALLS ARE JUSTIFIED BY CRASH DATA AND THERE IS NO WAY TO GET ONE STARTED PRIOR. THIS IS CRAZY, SO NOT ONLY IS SOMEONE GOING TO NEED TO CRASH, BUT SEVERAL PEOPLE ARE GOING TO NEED TO CRASH IN ORDER FOR ANYTHING TO GET DONE. *TR
Vehicle speed control, Feb 21, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WHILE THE CONTACT WAS ATTEMPTING TO MERGE ONTO THE HIGHWAY AT APPROXIMATELY 35 MPH. THE ACCELERATOR PEDAL COULD NOT BE RELEASED. THE CONTACT HAD TO SHIFT INTO NEUTRAL AND COAST TO THE SHOULDER OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS THE ACCELERATOR PEDAL CABLE BEING FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 53,300.
Engine and engine cooling, Feb 19, 2012
I STARTED THE CAR UP AND AS IT SAT IDLING THE STOP SAFELY NOW MESSAGE DISPLAYED AND THE ENGINE DIED. I TURNED EVERYTHING OFF ON THE CAR, RESET THE MESSAGE AND RESTARTED THE CAR. AS I PULLED OUT OF THE DRIVEWAY AND STEPPED ON THE GAS, THE CAR AGAIN DISPLAYED THE MESSAGE STOP SAFELY NOW AND THE ENGINE DIED. I HAD TO AGAIN TURN EVERYTHING OFF IN THE CAR, RESET THE MESSAGE, AND RESTART THE CAR. I HAVE NO IDEA WHAT IS WRONG THIS TIME THAT IS MAKING THE MESSAGE DISPLAY. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. THE STOP SAFELY NOW MESSAGE KILLS THE ENGINE AT ANY SPEED. THIS IS A VERY SERIOUS PROBLEM. NO CAR SHOULD SIMPLY SHUT THE ENGINE DOWN WHILE DRIVING. *TR
Engine and engine cooling, Other or unspecified, Feb 19, 2012
I WAS TRAVELING THROUGH NYC ON RT 95 DURING RUSH HOUR, BUMPER TO BUMPER TRAFFIC. ALL 3 LANES WERE TRAVELING AT 65 MPH WITH NO BREAKDOWN LANE DUE TO CONSTRUCTION IN THE AREA. THE CAR FOR NO APPARENT REASON DISPLAYED THE "STOP SAFELY NOW" MESSAGE AND THE ENGINE DIED. BY SOME MIRACLE THE JERSEY BARRIERS BLOCKING THE BREAKDOWN LANE OPENED UP FOR ABOUT 100 FT AND I WAS ABLE TO PULL OVER. THE CAR LOSES ALL POWER WHEN THE STOP SAFELY NOW MESSAGE APPEARS. THIS IS A HAZARD AND THIS CAR SHOULD BE RECALLED FOR THIS PROBLEM. IT TURNED OUT THE COOLING PUMP NEEDED TO BE REPLACED. NO CAR SHOULD SIMPLY SHUT OFF WHEN DRIVING. IT CREATES AN EXTREMELY DANGEROUS SITUATION. I HAD 18 WHEELERS AND A STREAM OF CARS BEHIND ME AND HAD THE BREAKDOWN LANE NOT BEEN AVAILABLE, THERE WOULD HAVE BEEN A MULTIPLE CAR CRASH WITH POTENTIAL DEATHS. IT IS HARD TO BELIEVE THAT THERE HAVE BEEN NO ACCIDENTS DUE TO THIS PROBLEM. THIS CAR IS UNSAFE TO DRIVE BECAUSE YOU HAVE NO IDEA WHEN THE ENGINE WILL SHUT OFF. THE CAR NEEDS TO BE REDESIGNED SO THAT THE STOP SAFELY NOW MESSAGE NEVER SHUTS DOWN THE ENGINE. *TR
Steering, Feb 16, 2012
STEERING LOCKS UP PERIODICALLY WHILE DRIVING AT VARIABLE SPEEDS, AND SITUATIONS, THERE IS A GRINDING WHEN YOU TURN STEERING WHEEL BOTH DIRECTIONS EVEN WHILE PARKED. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM WITH MANY OWNERS OF THE SAME MAKE & MODEL. *TR
Steering, Feb 11, 2012
MY STEERING WHEEL KEEPS SHAKING WHILE DRIVING FOR THE LAST WEEK. IT FREEZE UPON INITIAL START-UP AND I HAVE TO TURN THE CAR OFF AND TURN IT ON AGAIN FOR THE STEERING FUNCTION TO BE RESTORED. THE FREEZING OCCURRED SPORADICALLY OVER THE PAST FEW MONTHS BUT NOW IT HAPPENS EVERY TIME I START MY CAR. HAVEN'T TAKEN MY CAR INTO THE DEALERSHIP YET BUT WILL DO SO SOON BEFORE THIS PROBLEM PROGRESSES ANY FURTHER AND CAUSES AN ACCIDENT BECAUSE AFTER READING THE COMPLAINTS WITH THE EXACT PROBLEM I FEAR THAT IS WHAT TO COME. WHO HAS TO DIE FOR THE FORD COMPANY TO CONDUCT A RECALL? I SUBMITTED THIS INFORMATION TO MY LOCAL NEWS STATION AND MAYBE THEY WILL BE ABLE TO SHED SOME LIGHT ON THE MATTER. *TR
Steering, Electrical system, Feb 10, 2012
I WAS DRIVING WITH TWO FAMILY MEMBERS WHEN POWER STEERING FAILED ON A FREEWAY OFF RAMP. STEERING FAILED WHEREAS I NARROWLY AVOIDED A MAJOR COLLISION. VEHICLE EXTREMELY DIFFICULT TO TURN WITH ELECTRIC STEERING FAILURE. *TR
Service brakes, Hydraulic, Electrical system, Feb 8, 2012
THE NIGHT OF JANUARY 27, 2012, AS I WAS DRIVING THROUGH TRAFFIC NEAR MY HOME, THE BRAKES ON MY 2008 FORD ESCAPE HYBRID FAILED, MY DASHBOARD READOUT INDICATING MY REGENERATIVE BRAKES HAVE DISENGAGED. I CAREFULLY RETURNED THE QUARTER MILE OR SO HOME, AND TOOK MY VEHICLE TO THE NEARBY FAIRFIELD (CALIFORNIA) FORD DEALERSHIP EARLY SATURDAY MORNING, BOTH IN ORDER TO AVOID OTHER DRIVERS, AND HAVE MY BRAKES REPAIRED. TO THEIR CREDIT, THEY TOOK MY VEHICLE WITHOUT AN APPOINTMENT. OVER THE NEXT FEW DAYS, THE SERVICE DEPARTMENT CONTACTED ME TO INFORM ME THAT TWO OF THE COMPUTER SYSTEMS ON MY VEHICLE HAD FAILED: ONE CONTROLLING THE REGENERATIVE BRAKES, THE SECOND CONTROLLING THE FANS USED TO COOL THE HYBRID VEHICLE'S BATTERIES. IN A MOMENT OF CANDOR, FORD SERVICE REPRESENTATIVE[XXX] INFORMED ME THE UNUSUAL FAILURE WAS THE BRAKE-RELATED FAILURE, AS THE FORD OF FAIRFIELD SERVICE DEPARTMENT WAS REPLACING THE FAN-RELATED COMPUTER PART, "ALL THE TIME." MY CONCERNS ARE SIMILARLY TWO-FOLD: FIRST, THE THOUGHT THAT MY REGENERATIVE BREAKS SIMPLY DISENGAGED IS DISTURBING ENOUGH, AS IT PUT ME AND MY CHILDREN IN IMMEDIATE HARM. ALMOST MORE THAN THAT, THOUGH, IS THE FACT THAT THE COMPUTER PART CONTROLLING THE COOLING OF MY HYBRID'S BATTERIES APPEARS TO FAIL "ALL THE TIME." SINCE THERE WAS NO INDICATION ON THE PART OF MY VEHICLE'S PERFORMANCE INFORMING ME THAT THE HYBRID BATTERY COOLING FAN WAS NOT OPERATING PROPERLY, THERE IS SIMPLY NO KNOWING WHEN MY VEHICLE COULD HAVE CAUGHT FIRE IN A MANNER SIMILAR TO THAT AFFECTING SOME VOLTS MANUFACTURED BY CHEVROLET. I AM INTERESTED IN MAKING SURE SIMILAR FAILURES TO NOT IMPACT OTHER OWNERS OF FORD ESCAPE HYBRIDS. SHOULD YOU NEED ANY ADDITIONAL INFORMATION, MY DAYTIME PHONE NUMBER IS [XXX]. THANK YOU FOR YOUR ATTENTION TO THIS MATTER, AND I LOOK FORWARD TO HEARING FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Feb 8, 2012
LIKE MANY OTHERS THE EPS (ELECTRONIC POWER STEERING) SYSTEM GAVE OUT ON MY 2008 ESCAPE (75,000 MI.). IT STARTED WITH THE STEERING WHEEL OCCASIONALLY CLUNKING AND SHAKING BOTH WHEN DRIVING AND WHEN THE CAR WAS IDLE (AS LONG AS IT WAS STARTED). AS SOON AS THE WHEEL WAS TURNED TO THE LEFT OR RIGHT THE POWER STEERING WOULD ENGAGE AND IT WOULD BE FINE. THE PROBLEM QUICKLY GOT WORSE TO THE POINT WHERE THE CLUNKING/SHAKING WAS HAPPENING AT ALL TIMES UNTIL THE POWER STEERING JUST FLAT OUT FAILED WHILE DRIVING. LUCKILY I WAS IN A POSITION TO REACT AND MANUALLY STEER WITHOUT INCIDENT BUT I WAS DEFINITELY WORRIED AS IT COULD HAVE BEEN MUCH WORSE. THE PLACE I BOUGHT IT WON'T HONOR MY WARRANTY AS THIS ISN'T COVERED UNDER THE POWER TRAIN(UNDERSTANDABLE, BUT STILL VERY FRUSTRATING) AND WITH THE ELECTRONIC POWER STEERING THERE IS NO FIX WITHOUT SWAPPING OUT THE ENTIRE STEERING COLUMN. $1250 PARTS+LABOR+TAX. I CALLED FORD DIRECTLY AND THEY JUST TOSSED ME AROUND SAYING THAT THEY WILL LOOK INTO IT AND SEE IF THEY CAN FIX IT AS MANUFACTURER DEFECT. THEY SAID I COULD EXPECT A CALL BACK IN A FEW DAYS, 1 WEEK TOPS. 3 WEEKS LATER AND NO PHONE CALL. AFTER FINDING THIS WEBSITE I REALIZED THAT THERE ARE SEVERAL OTHERS EXPERIENCING THE EXACT SAME PROBLEM. ALSO, THE PART IS ON BACK ORDER EVERYWHERE IN THE COUNTRY WHICH LEADS ME TO BELIEVE THAT THE PROBLEM IS MUCH BIGGER THAN INDICATED ON THIS FORUM. I AM FRUSTRATED IN TRYING TO HOLD FORD ACCOUNTABLE. THE LADY AT FORD EXPLAINED THAT RECALLS ARE JUSTIFIED BY CRASH DATA AND THERE IS NO WAY TO GET ONE STARTED PRIOR. THIS IS CRAZY, SO NOT ONLY IS SOMEONE GOING TO NEED TO CRASH, BUT SEVERAL PEOPLE ARE GOING TO NEED TO CRASH IN ORDER FOR ANYTHING TO GET DONE. *TR
Vehicle speed control, Feb 6, 2012
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE CONTACT NOTICED THAT THE ACCELERATOR PEDAL WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ACCELERATOR PEDAL WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE CABLE WAS GLUED TO THE PEDAL. THE CONTACT NO LONGER FELT SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 35,643 AND THE CURRENT MILEAGE WAS 36,830.
Power train, Electrical system, Vehicle speed control, Feb 3, 2012
WHILE DRIVING ON THE FREEWAY AT 65 MPH THE POWER CUT OUT AND A WARNING WAS DISPLAYED ON THE DASH TO PULL OVER SAFELY. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING, BUT IT HAPPENED AGAIN. I HAD TO HAVE THE CAR TOWED TO FORD. THE FORD DEALER HAD TO REPLACE THE THROTTLE BODY AND MOTOR ASSEMBLY. THIS IS VERY DANGEROUS. *KB
Steering, Feb 3, 2012
I STARTED THE VEHICLE TO LEAVE MY OFFICE AT THE END OF THE DAY AND NOTICED A TUGGING SENSATION AT THE STEERING WHEEL. ON THE FREEWAY, IT SEEMED FINE, BUT WHEN I SLOWED TO A STOP I COULD FEEL IT AGAIN. THE NEXT DAY, THE POWER STEERING COMPLETELY FAILED. IT WAS LIKE DRIVING A TANK. THERE WERE NO WARNING LIGHTS ON THE DASH DISPLAY. MY FORD DEALER REPLACED THE ELECTRONIC STEERING COLUMN AT A COST OF $1,374.40. THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO THE MILEAGE, BUT IS ONLY 4 YEARS OLD. *KB