2009 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,693

Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.

Primary concernSteering828 reports · 49% of complaints
Owner complaints1,693Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Steering828
  2. Power train301
  3. Vehicle speed control279
  4. Engine254
  5. Electrical system143
  6. Fuel/propulsion system116
  7. Service brakes108
  8. Fuel system88

Recalls and investigations

  1. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  2. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  3. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints

1,693 reports, newest first.

  1. Steering, Power train, Feb 23, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE TRANSMISSION SEIZED AND THE STEERING WHEEL SEIZED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR

  2. Steering, Feb 20, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS ALREADY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 200,000.

  3. Steering, Feb 20, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THEN DRIVEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WRITE THEM A LETTER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 111,000.

  4. Vehicle speed control, Feb 19, 2018

    TAKATA RECALL, WITH DRIVING MY 2009 FORD ESCAPE, I REALIZED WHENEVER I AM PROCEEDING TO PRESS ON THE GAS AT A STOP SIGN OR AT A TRAFFIC LIGHT, THE ACCELERATION TAKES TIME TO PICK UP SPEED, AND WHEN TRYING TO PICK UP THE MINIMUM SPEED LOCALLY IT FEELS LIKE I HAVE TO PRESS HARD FOR THE TRUCK TO ACCELERATE MORE. AND WHEN I'M MERGING ON THE HIGHWAY IT IS VERY SCARY BECAUSE WHEN PRESSING DOWN ON THE GAS IT STALLS, ALOT LET ALONE WHEN I HAVE TO PRESS ON THE BRAKES, IT TAKES LONG TO PICK UP SPEED AGAIN. ALSO WHEN DRIVING UP A STEEP HILL, THE TRUCK APPEARS THAT IT CAN'T ACCELERATE FAST ENOUGH,THE ACCELERATION IS HORRIBLE, AND I AM STARTING TO BECOME VERY AFRAID DRIVING MY OWN VERY, NOT KNOWING WETHER SOMETHING IS GOING TO HAPPEN TO ME, WHEN DRIVING.

  5. Engine, Feb 16, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000. *TT *TR

  6. Steering, Feb 16, 2018

    I SEE THAT A RECALL WAS OUT FOR EPS ON THIS SUV BUT MINE IS NOT INCLUDED WHY

  7. Steering, Feb 14, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED WHILE MAKING A RIGHT TURN. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY AND MADE A KNOCKING NOISE. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.

  8. Steering, Feb 13, 2018

    TL* THE CONTACT'S AUNT OWNS A 2009 FORD ESCAPE. UPON STARTING THE VEHICLE, AN "ELECTRIC POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED FOX GRAND TRAVERSE (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) AND WAS INFORMED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE WAS UPDATED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 84,000.

  9. Steering, Feb 12, 2018

    I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.

  10. Steering, Feb 12, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED A LOCAL DEALER (SHEEHY FORD LINCOLN OF GAITHERSBURG, 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.

  11. Steering, Other or unspecified, Feb 11, 2018

    I HAVE A 2009 FORD ESCAPE V6. THERE IS A RECALL ON MY VEHICLE DUE TO THE POWER STEERING GOING OUT. RECENTLY MY STEERING WHEEL HAD STARTED SHAKING REALLY BAD AT TIMES AND NOW MY POWER STEERING HAS TOTALLY WENT OUT. THE INFORMATION PART ON MY VEHICLE TELLS ME THAT THERE IS A POWER STEERING SYSTEM FAULT. I CALLED THE COMPANY AND THEY TOLD ME THERE IS A RECALL BECAUSE THIS WAS MADE IN THE KANSAS FACTORY. THE PROBLEM IS THAT THEY WILL NOT FIX IT BECAUSE THEY SAY THAT SOMEONE TOOK MY VEHICLE INTO SOUTH CAROLINA TO GET IT CHECKED AND THERE WAS NO PROBLEM. THEY SAY THEY'VE DONE THEIR PART AND NOW I AND RESPONSIBLE. *** THEY DIDN'T DO ANYTHING TO FIX THE POWER STEERING. THE ONLY THING THEY'VE DONE WAS PUT IT ON A DIAGNOSTIC TEST AND IT CAME BACK GOOD BUT THAT WAS YEARS AGO. JUST BECAUSE THEY CHECKED IT YEARS AGO DOES NOT MEAN THEY PERFORMED ANYTHING TO FIX THE RECALL. THEY HAVE NOT DONE ANYTHING ON MY VEHICLE TO FIX THE RECALL AND THEY REFUSED TO FIX IT. THIS IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING IT. HOW CAN I GET THEM TO FIX THIS?............... I BELIEVE THERE'S ALSO A RECALL OR SOMETHING ON THE PURGE VALVE. MY CHECK ENGINE LIGHT STAYS ON AND IT SAYS THERE'S A MAJOR LEAK AND I BELIEVE IT'S EITHER BECAUSE THE GAS TANK BECAUSE THERE'S NO GAS CAP FOR MY VEHICLE OR IT'S EITHER THE PURGE VALVE. EITHER WAY THAT SHOULD BE A RECALL BECAUSE A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEM. THIS SHOULD BE FIXED BY THE COMPANY AS WELL.

  12. Electrical system, Other or unspecified, Feb 8, 2018

    TRUNK BUTTON TO OPEN, BLUETOOTH AND STEERING ELECTRICAL AND THE ABILITY THAT IT SAYS THAT IT CAN TAKE KEYS OUT CAUSE WONT SAY THAT IT IS IN PARK

  13. Steering, Electrical system, Feb 8, 2018

    STEERING WAS SHAKING AND THEN STOPPED WORKING NO POWER AND STEERING SHAKES SCARED TO DRIVE IN CASE WILL LOCK UP

  14. Steering, Engine, Feb 8, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK AND BECAME EXTREMELY DIFFICULT TO MANEUVER. WHILE IDLING, THE VEHICLE SHOOK, "JUMPED", AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN STATED THAT THE VEHICLE WAS INITIALLY TAKEN TO PHIL LONG FORD AT CHAPEL HILLS AT (719) 387-1099 LOCATED AT 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920 AS AN ATTEMPT TO TRADE THE VEHICLE HOWEVER, THE CONTACT STATED THAT SHE INQUIRED ABOUT DIAGNOSING THE VEHICLE AND THE DEALER REFUSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 161,444.

  15. Steering, Feb 7, 2018

    STEERING WHEEL STARTED SHAKING AND VIBRATING AT STOP LIGHTS. THIS WENT ON FOR ABOUT 3 DAYS THEN A MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT SAID "POWER STEERING ASSIST FAULT". AFTER REACHING MY DESTINATION I TURNED THE VEHICLE OFF. UPON RESTARTING I HAD NO POWER STEERING. I DROVE THE VEHICLE HOME THEN TO THE DELERSHIP THE NEXT MORNING. THEY EXPLAINED THAT THEY RETRIEVED A CODE DTC B2278 AND SAID EITHER THE TORQUE SENSOR OR THE STEERING GEAR IS BAD AND THEY WOULD NEED TO TEAR DOWN THE STEERING COLUMN TO FIND OUT. THE ESTIMATE FOR THIS WAS $1200 TO $1800 DOLLARS. NOT HAVING THE RESOURCES TO HAVE THE CAR REPAIRED AT THE TIME THEY SENT ME ON MY WAY. HUMOROUSLY THE POWER STEERING WAS WORKING AGAIN AFTER THEY RETRIVED THE FAULT CODE. THAT LASTED ABOUT TWO DAYS AND NO MORE POWER STEERING. THIS VEHICLE IS LIKE DRIVING IN THE FIFTIES AGAIN. I AM A LARGE GUY AND REALLY HAVE TO STRAIN TO MAKE A TIGHT CURVE. I CAN'T IMAGINE WHAT WOULD HAPPEN WERE MY WIFE DRIVING. I UNDERSTAND AFTER A LITTLE RESEARCH THAT THIS IS A VERY COMMON PROBLEM FOR FORD AND SOME VEHICLES HAVE BEEN RECALLED FOR IT, UNFORTUNATELY NOT MINE. I WANT TO LET YOU KNOW THAT THE PROBLEM IS REAL AND THE DANGER IS IMMINENT. WOULD YOU PLEASE CHECK INTO THIS DANGEROUS SITUATION OF LOSING POWER STEERING BEFORE SOMEONE GETS KILLED?

  16. Steering, Feb 7, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL STARTED TO SHAKE, WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (GRIFFIN FORD LINCOLN, 1642 JANESVILLE AVE, FORT ATKINSON, WI 53538) STATED THAT THE STEERING MODULE WAS REPROGRAMMED YEARS AGO AS A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 152,000.

  17. Fuel/propulsion system, Feb 6, 2018

    THE 2010 TO 2012 HAS A RECALL INVOLVING THE FUEL SYSTEM LEAKING. MY VEHICLE IS ALSO LEAKING FUEL EVERY TIME THE TANK IS FILLED (NO, WE DO NOT "TOP OFF"), AND THE FUMES ARE NOTICEABLE IN AND OUT OF THE VEHICLE. THIS HAS BEEN HAPPENING SINCE APPROXIMATELY 90,000 MILES.

  18. Steering, Feb 6, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT THE POWER STEERING FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL BEGAN SHAKING. THE CONTACT DROVE HOME AND TURNED OFF THE VEHICLE. THE NEXT MORNING, THE VEHICLE WAS STARTED AND THE POWER STEERING WAS INOPERABLE. THE POWER STEERING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT INQUIRED ABOUT A PREVIOUS RECALL ATTACHED. SINCE THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2014, THE CONTACT WAS INFORMED THAT THE RECALL COULD NO LONGER BE HONORED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT DUE TO THE AGE OF THE VEHICLE AND THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE, THE REPAIR WOULD HAVE TO BE PAID FOR AT HIS EXPENSE. THE VEHICLE REMAINED AT THE DEALER. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 149,000.

  19. Steering, Feb 5, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN, BECAME INOPERABLE, AND FAILED TO MOVE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER FORD, N88W 14300 MAIN ST, MENOMONEE FALLS, WI 53051) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS1404099. THE FAILURE MILEAGE WAS 154,578.

  20. Steering, Jan 30, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED; HOWEVER, THE POWER STEERING DID NOT EXPERIENCE A FAILURE UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, (866) 875-3224) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT FAILED TO PREVENT THE TORQUE SENSOR FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

  21. Steering, Jan 28, 2018

    POWER STEERING WENT OUT UNEXPECTEDLY, HAVE HAD 14S05 RECALL AND EXPERIENCING SAME ISSUE MANY HAVE HAD WITH THIS VEHICLE MODEL. STEERING COLUMN IS DEFECTIVE. HUNDREDS OF OTHERS ARE DEALING WITH THIS AS WELL IN 2009 FORD ESCAPE. POWER STEERING ASSIST FAULT

  22. Steering, Jan 19, 2018

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED, BUT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

  23. Other or unspecified, Engine, Jan 15, 2018

    I HAVE 80,000 MILES ON THIS VEHICLE. MY CHECK ENGINE CAME ON. I HAVE HESITATION WHEN GIVING IT GAS. I HAVE A VIBRATION WHEN CAR IS RUNNING AND IN DRIVE I TOOK TO A FORD DEALERSHIP, THEY CHECK FOR THE ISSUED ANS IT CAME UP WITH A CODES, P0012, P0022, P0341, P0346 RELATED TO 11-12-5. THE DEALER STATED THEY WOULD NEED TO TEAR DOWN THE ENGINE TO INSPECT, NOT REPAIR, BUT INSPECT. ESTIMATED COST WOULD BE $1500. MY CAR ONLY HAVE 80000, SHOULD THIS BE UNDER A WARRANTY.FORD NEED TO STAND BEHIND THEIR PRODUCT AND REPAIR MY CAR. I'M CONFUSED WHY WOULD MY CAR HAVE THIS ISSUE WHEN IT ONLY HAVE 80000 MILES AND NOT 10 YEARS OLD.

  24. Steering, Electrical system, Exterior lighting, Jan 12, 2018

    POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR CHECKED WITH MULTI METER AND WORKING PROPERLY. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS NOW. SOMETIMES IT WONT HAPPEN AT ALL OTHER TIMES IT IS CONSTANT ON THE DRIVES. MY RIDES ARE ANYWHERE BETWEEN 10-45 MINUTES.

  25. Steering, Jan 12, 2018

    POWER STEERING ASSIST ISSUE-POWER STEERING ABRUPTLY STOPPED CAUSING MAJOR ISSUES WITH ABILITY TO STEER VEHICLE AND FUNCTION SAFELY IN TRAFFIC.