2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Steering, Jan 11, 2018
WHILE DRIVING, THE POWER STEERING BECOMES INTERMITTENT AND EVENTUALLY FAILS COMPLETELY. THIS PROBLEM OCCURRED ON THE ROAD AND ADVERSELY AFFECTS THE SAFETY AND FUNCTIONALITY OF THE VEHICLE.
Steering, Jan 11, 2018
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP SIGN, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE STEERING WHEEL JERKED TO THE LEFT. WHILE DRIVING 4 MPH IN REVERSE, THE STEERING WHEEL FAILED TO MANEUVER IN POSITION WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (PHIL LONG FORD, 1212 MOTOR CITY DR #A, COLORADO SPRINGS, CO 80905) AND WAS ADVISED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Steering, Jan 8, 2018
I WAS DRIVING ABOUT 45 MPH AND APPROACHED AN OFF RAMP ON MY RIGHT . AS I WAS NEGOTIATING THE THE WINDING TURN, THE STEERING WHEEL SEEMED TO ALMOST LOCK AND A MESSAGE APPEARED SAYING "POWER STEERING ASSIST FAULT". IT NEVER REVERTED BACK AND I LIMPED HOME WITH SEVERE ISSUES MAKING TURNS. I HAD A RECALL NOTICE IN 2014 THAT WAS SUPPOSED TO HAVE ADDRESSED THIS PROBLEM. IT WAS A 14SO5 RECALL AND THEY REPROGRAMMED THE PSCM AND IC.
Steering, Jan 8, 2018
THIS COMPLAINT CONCERNS THE POWER STEERING ASSIST FAULT FOR MY 2009 ESCAPE. THIS ALERT APPEARED THE MORNING OF 01/06/2018. ALTHOUGH THE DISPLAY READ POWER STEERING ASSIST FAULT, THE CAR HANDLED NORMALLY FOR MY DRIVE HOME. AFTER I HAD PARKED THE CAR, TURNED IT OFF, THEN RESTARTED IT, THE POWER STEERING ASSIST WAS COMPLETELY GONE. THE ROY O'BRIEN FORD DEALER, HERE IN SAINT CLAIR SHORES, MI(WHERE I BOUGHT IT FROM) TOLD ME THAT SINCE I HAD RESPONDED TO AND COMPLETED SOME SORT OF REPROGRAMMING OF THE STEERING, AS STATED IN A RECALL, THAT MY CASE WAS CLOSED AND NO RECOURSE TO REPAIR THE CURRENT ISSUE WAS OFFERED. I HAVE OWNED FORDS MY ENTIRE LIFE AND AM COMPLETELY DISAPPOINTED IN THE LACK EFFORT TO AT LEAST OFFER A FREE DIAGNOSIS TO DETERMINE THE CAUSE.
Steering, Jan 4, 2018
FORD RECALLED SEVERAL HUNDRED THOUSAND FORD ESCAPES IN 2014 FOR POWER ASSIST STEERING FAILURE. MY YEAR MODEL FALLS WITHIN THE YEAR RANGE OF THE RECALL. THE PROBLEM WITH MY CAR IS EXACTLY THE PROBLEM DESCRIBED IN THE RECALL. FORD SAYS MY CAR IS NOT PART OF THE RECALL AND IS CHARGING ME $1558 TO REPAIR. WHAT THEY ARE REPAIRING IS EXACTLY WHAT THE RECALL IS FOR. WHEN STEERING FAILED LUCKILY MY DAUGHTER, WHO DRIVES THE CAR, WAS IN A PARKING LOT BOTH TIMES.
Steering, Jan 3, 2018
I RECEIVED A RECALL A LITTLE OVER A YEAR AGO FOR THE POWER STEERING ON MY 2009 FORD ESCAPE (RECALL 14S05) ALTHOUGH I ONLY EXPERIENCED SMALL GLITCHES IN THE POWER STEERING I DECIDED TO BE PROACTIVE AND TAKE MY CAR IN TO HAVE THE RECALL ADDRESSED. WELL YESTERDAY WHEN I WAS DRIVING HOME FROM WORK MY POWER STEERING SUDDENLY WENT OUT AND I HAD TO USE EVERY MUSCLE IN MY ARMS AND BACK TO TURN MY STEERING WHEEL AND ALMOST CRASHED INTO A CAR BECAUSE I COULDN'T TURN MY CAR. I CALLED FORD TO TELL THEM THAT THE RECALL THEY SUPPOSEDLY FIXED WAS NOT WORKING AND THEY TOLD ME THEY NEVER REPLACED THE POWER STEERING, THEY ONLY REPROGRAMMED THE ELECTRICAL POWER STEERING MODULE. I ASKED IF THEY WOULD COVER THE ISSUE WITH THE POWER STEERING SINCE IT CLEARLY WASN'T FIXED THE FIRST TIME AND THEY SAID NO BECAUSE THEY 'CLOSED' THE CLAIM WHEN THEY REPROGRAMMED IT AND THAT I WAS ON MY OWN AND EXPECTED TO PAY $1800 OUT OF MY OWN POCKET. I FEEL COMPLETELY CHEATED AND DISAPPOINTED THAT THE FACT THAT I TRIED BEING PROACTIVE BIT ME IN THE BUTT COMPLETELY. CAN ANYONE HELP ME? I
Steering, Jan 3, 2018
STEERING WHEEL FREEZES RANDOMLY FOR 1-2 SECONDS WHEN TURNING LEFT. I'VE OWNED THIS VEHICLE (BOUGHT USED) FOR ONE YEAR.
Steering, Dec 30, 2017
FIRST NOTICED STEERING WHEEL SHAKING AND A NOISE.SOON AFTER POWER ASSIST FAULT SENSOR CAME ON.NEXT STEERING WHEEL WAS SO TIGHT COULD NOT TURN IT.I WAS DRIVING WHEN POWER ASSIST SENSOR CAME ON.THEN I WAS SITTING IN MY DRIVEWAY TRYING TO PULL OUT WHEN STEERING WHEEL GOT TIGHT
Steering, Dec 29, 2017
VERY SCARY MOMENT. TURNING LEFT WITH ON COMING TRAFFIC AND LOST ALL POWER STIRRING. WAS NEARLY HIT. THIS ESCAPE HAD BEEN TAKEN TO THE DEAR IN DECEMBER OF 2014 UNDER A RECALL. THE PSCM AND THE ICM WERE UPDATED AS PER THE FORD 14S05C RECALL NUMBER. I COULD HAVE BEEN HURT OR WORSE, THE FAMILY IN THE CAR THAT NEARLY MISSED ME. I HAVE BEEN READING ONLINE ABOUT THE OVERWHELMING AMOUNT OF PEOPLE THIS IS HAPPENING TO. IT IS WRONG AND FORD MOTOR COMPANY NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY COMPONENT ON THESE VEHICLES. FORD IS AWARE OF THIS SITUATION AND THUS FAR REFUSING TO MAKE IT RIGHT. I AM IN THE PROCESS OF OBTAINING QUOTES FOR REPAIRS.
Steering, Dec 18, 2017
I NOTICED AN ISSUE WITH MY POWER STEERING ABOUT A MONTH AGO. WHEEL SHAKES WHILE DRIVING AS WELL AS WHEN STOPPED... BUT NOT CONSISTENTLY. I TOOKMY VEHICLE TO MY LOCAL MECHANIC AND HE WASN'T SURE WHAT THE PROBLEM WAS. I FELT IT WAS SOMETHING IN THE POWER STEERING JUST BY THE WAY IT WAS ACTING. TWO DAYS AGO, WHEN I STARTED UP MY CAR, THE DASH INDICATED A WARNING WITH THE POWER STEERING. THE SHAKING, ON AND OFF, HAS BECOME MORE APPARENT. I WENT ON LINE TO SEE WHAT IF ANYONE ELSE HAS HAD THIS EXPERIENCE AND HERE I AM... LOTS OF COMPLAINTS, AND NO RESULTS. EXTREMELY DISAPPOINTED. THIS IS MY SECOND ESCAPE AND WILL DEFINITELY BE MY LAST AND PROBABLY MY LAST FORD PRODUCT. VEHICLE HAS ROUGHLY 195,000 MILES.
Steering, Dec 14, 2017, crash
MY VEHICLE WAS SUBJECT TO SAFETY RECALL 14S05. I AM THE 2ND OWNER, AND ACCORDING TO FORD THE RECALL REPAIR WAS COMPLETED IN 2014(REPROGRAMMING THE PSCM. HOWEVER, THE ACTUAL TORQUES SENSOR IN THE STEERING COLUMN WAS NOT REPLACED. THIS MORNING IT WENT OUT ON ME ON MY WAY TO WORK WHILE EXITING I96 WB IN WIXOM, MI. WE HAD 7 INCHES OF SNOW FALL LAST NIGHT, SO ROAD CONDITIONS WERE SNOWY AND ICY. WHEN THE ELECTRONIC STEERING ASSIST WENT OUT, THE VEHICLE ONLY HAD MANUAL STEERING, WHICH IS VERY DIFFICULT TO USE. AS A RESULT, I TEMPORARILY LOST CONTROL OF THE VEHICLE, NEARLY STRIKING ANOTHER MOTORIST. I THEN CORRECTED THE STEERING WHEEL BACK IN THE OTHER DIRECTION, AND RAN OFF THE LEFT SHOULDER OF THE ROAD INTO A SNOW DRIFT. I WAS NOT INJURED, AND THERE WAS NO DAMAGE SUSTAINED BY MY VEHICLE. I WAS ABLE TO GET THE VEHICLE OUT OF THE SNOW DRIFT UNDER IT'S OWN POWER, AND CONTINUED ON TO WORK. I AM VERY LUCKY TO BE WRITING THIS COMPLAINT TODAY, I VERY NEARLY COULD HAVE SUFFERED SERIOUS INJURY OR DEATH, OR INJURED OR KILLED ANOTHER MOTORIST. I RESEARCHED THIS PROBLEM ON THE INTERNET TO TRY TO DIAGNOSE, ONLY TO FIND THAT THIS IS A PROMINENT PROBLEM WITH THESE VEHICLES, AND THAT THE SAFETY RECALL HAD BEEN ISSUED. BUT AS I SOON LEARNED, LIKE MANY, MANY OTHERS, AFTER THE INITIAL RECALL REPAIRS ARE COMPLETED, FORD WILL NO LONGER DO ANY OTHER REMEDIES FOR THIS PROBLEM. I FIND THIS TO BE ALARMING, AND UNACCEPTABLE. AS OF RIGHT NOW, THE CONDITION STILL EXISTS, AND I AM TRYING TO GET ESTIMATES ON THE REPAIRS. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED THOROUGHLY, AND I BELIEVE THAT THERE IS MORE TO THIS PROBLEM THAN SIMPLY REPROGRAMMING THE PSCM. I BELIEVE THAT THE STEERING TORQUE SENSOR AND/OR STEERING COLUMN IS MORE LIKELY THE PROBLEM, AND THAT FORD SHOULD FIX OR REPLACE AS NECESSARY.
Steering, Dec 5, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 46,000. CONSUMER STATE THE STEERING PROBLEM WAS INTERMITTENT. HAPPENED TWICE BUT NOT WHILE DRIVING. THE WHEEL COULD BARELY TURN. UPDATED 8/23/18*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Steering, Nov 30, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARROW FORD, 4001 S. 1ST STREET, ABILENE, TX, 79605) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Steering, Nov 30, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (1129 MURFREESBORO RD, FRANKLIN, TN 37064 (615) 800-6500) WHERE DIAGNOSTIC TESTING WAS COMPLETED AND A FAILURE CODE IN THE TORQUE SENSOR WAS DETECTED. THE CONTACT WAS INFORMED THAT THE TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2014, BUT THE REMEDY FAILED. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Steering, Nov 30, 2017
POWER STEERING FAILED WHILE DRIVING SAT HIGHWAY SPEEDS APPROX 70MPH, AND RESULTED IN CROSSING LANE INTO OPPOSING TRAFFIC, NEARLY CAUSING HEAD-ON COLLISION. DEALERSHIP CLAIMS NO KNOWLEDGE OF THIS BEING A PROBLEM WITH THIS MODEL OF VEHICLE. INTERNET SEARCH INDICATES THIS HAS BEEN A RECALL ISSUE IN THE PAST. FORD WILL NOT RESOLVE ISSUE THROUGH RECALL, AND REPAIR IS VERY EXPENSIVE.
Steering, Nov 29, 2017
STEERING GAVE OUT SUDDENLY CAUSING THE WHEEL TO BECOME STIFF. CAR WAS STATIONARY AT THE TIME.
Steering, Nov 29, 2017
POWER STEERING ASSIST FAILURE HAD THE POWER STEERING REPROGRAMMED WHICH TEMPORARILY FIXED PROBLEM, STEERING IS STARTING TO FAIL AGAIN 2.5 MONTHS LATER. FORD CLAIMING MY VEHICLE WAS COVERED BY 14S05 ONLY FOR REPROGRAMMING AND NOT REPLACING POWER STEERING COLUMN OR TORQUE SENSOR
Steering, Electronic stability control (ESC), Nov 27, 2017
SUDDEN LOSS OF POWER STEERING ASSIST EVEN AFTER THE RECALL REPROGRAMMING. MY VEHICLE WAS PREVIOUSLY TAKEN IN FOR FOR RECALL NUMBER 14S05 IN JULY. 2014. TROUBLE CODES WERE NOT FOUND AT THAT TIME SO THE DEALER SUPPOSEDLY DID A REPROGRAMMING WHICH WAS DESIGNED TO PREVENT THE LOSS OF POWER ASSIST. OUR VEHICLE HAD A COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON 11/7/17 I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY FOUND TROUBLE CODE B1342 WHICH IF FOUND DURING THE 2014 RECALL APPOINTMENT, IT WOULD HAVE RESULTED IN THE STEERING COLUMN BEING REPLACED. I WAS TOLD BY THE DEALER THAT THE STEERING COLUMN NEEDS TO BE REPLACED BUT THAT MY VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL DUE TO THE PREVIOUS REPROGRAMMING, EVEN THOUGHT IT WAS COMPLETELY INEFFECTIVE IN RESOLVING THE CRITICAL SAFETY ISSUE. CLEARLY, MY VEHICLE EXPERIENCED THE EXACT POWER STEERING LOSS AND FAILURE CODE THAT WAS RELATED TO THE RECALL. THE REPROGRAMMING DID NOT HAVE THE INTENDED RESULT WHATSOEVER - I STILL EXPERIENCED THE POWER STEERING LOSS. I HAVE TRIED TO ESCALATE THIS ISSUE WITHIN FORD CUSTOMER SERVICE BUT THEY ARE DENYING ANY RESPONSIBILITY TO RESOLVE THIS KNOWN DEFECT UNDER THE RECALL WARRANTY DUE TO THE PREVIOUS REPROGRAMMING. I'M HOPING NHTSA CAN HELP RESOLVE THIS CRITICAL SAFETY ISSUE - I'M SURE WE'RE NOT THE ONLY ONES AFFECTED! IM A SINGLE MOM AND DO NOT HAVE THE $1300 TO REPLACE THIS PART WHICH SHOULD OF BEEN REPLACED THE FIRST TIME!!!!!
Steering, Nov 27, 2017
POWER STEERING FAILURE
Steering, Nov 24, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ROWE FORD AUBURN (699 CENTER ST, AUBURN, ME 04210, (207) 784-2321) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE OFFICE WAS NOT YET OPEN FOR BUSINESS. THE APPROXIMATE FAILURE MILEAGE WAS 156,961.
Steering, Electrical system, Nov 17, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE AT A COMPLETE STOP, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEEPED. A WARNING ALERT APPEARED THAT INDICATED "POWER STEERING ASSIST STALLED". THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL STIFFENED AND HAD TO BE TURNED MANUALLY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN DECEMBER OF 2014, BUT THE REMEDY FAILED. THE LOCAL DEALER (WESTFIELD FORD INC, 6200 SOUTH LA GRANGE RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE REMEDY FAILED AND THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Nov 15, 2017
POWER STEERING FAILURE, PREVIOUSLY RECALLED AND "REPROGRAMMED" INSTEAD OF REPLACED
Steering, Nov 14, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, AND THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE DEALER (ROY O'BRIEN FORD, 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080, (586) 776-7600) INDICATED THAT A MANUFACTURER RECALL FOR THE STEERING HAD BEEN PROVIDED FOR THE PSCM REPROGRAMMING BEFORE THE CONTACT OWNED THE VEHICLE; HOWEVER, THE INSTRUMENT CLUSTER MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Steering, Nov 9, 2017
RECALL14V28400 MY CALL WAS ASSEMBLED IN KC AND BASED ON EDMONDS.COM I SHOULD HAVE RECEIVED THIS RECALL TO CORRECT THE ELECTRICAL POWER STEERING. I'M HAVE THIS PROBLEM AND GARVIS FORD IN AYER MASS SAID THAT IT WAS VECHICLA AND BASED ON VIN ITS NOPT PART OF THE RECALL, BUT THE PROBLEM IS THERE AND I REALLY DON'T BELIEVE THEM. THJHIS PROBLEM WAS PRESENT YEARS AGO AND NOW THE POWER STEERRING IS NO MORE.
Steering, Oct 25, 2017
IN THE PAST TWO MONTHS THE POWER STEERING BEGAN TO STOP OPERATING INTERMITTENTLY. TOOK IT TO DEALERSHIP 2 TIMES AND THEY COULD NOT FIND THE PROBLEM. FINALLY ON OCT 24 THE POWER STEERING FAILED TO OPERATE COMPLETELY. IT IS BEING REPAIRED AT A COST OF OVER 1000. SINCE ONLY SOME OF THE 2009 ESCAPES WERE RECALLED IN 2014, AND MINE WAS NOT INCLUDED, I BELIEVE FORD SHOULD RECOGNIZE THIS PROBLEM AND RECALL MY VEHICLE. THIS IS A SERIOUS MOVING SAFETY HAZARD. THERE IS A MAJOR DEFECT IN THE STEERING WHICH CAN HAPPEN AT ANY TIME.