2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Engine and engine cooling, Mar 3, 2015
STALLED OUT AFTER STOPPING AT A STOP SIGN. *TR
Steering, Mar 3, 2015
WHEN I RECEIVED THE RECALL ON THE POWERSTEERING IN THE FALL OF 2014, I TOOK IT INTO A FORD DEALER WHERE THEY SAID IT WASN'T SHOWING ANY "CODES" BUT THEY RE-PROGRAMMED IT THIS WAS 9/2014. IN 2/2015 I STARTED TO NOTICE OCCASIONALLY JERKING OF THE STEERING WHEEL WHILE IDLING. ON 2/23/15 IT BECAUSE SEVERE JERKING AND SHAKING WHEN THE VEHICLE WAS IN PARK OR IDLING, I STOPPED BY THE FORD DEALER ON 2/25 AND THEY TOLD ME IT HAD NOTHING TO DO WITH THE WARRANTY. ON 3/2/15 I LOST ALL POWER STEERING AND AM NOW PAYING $1000 TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. I HAVE SEEN NUMEROUS SIMILAR COMMENTS OF THIS PROBLEM -- WHAT IS FORD GOING TO DO ABOUT IT?! *TR
Steering, Mar 2, 2015
AT FIRST STEERING WHEEL WOULD VIBRATE ON ITS OWN WHEN CAR WAS STARTED. I CALLED FORD CUSTOMER CARE AND THEY SAID THEY HAD NEVER RECEIVED A COMPLAINT ABOUT THIS. I MADE AN APPT. TO TAKE CAR TO LEN STOLER DEALERSHIP IN OWINGS MILLS, MD. TODAY 3/2/15. WHEN I STARTED THE CAR TO TAKE IT IN MY MESSAGE PANEL READ " POWER STEERING ASSIST FAULT" AND THE POWER STEERING WAS COMPLETELY GONE! THE DEALERSHIP SAYS THE STEERING ANGLE SENSOR NEEDS TO BE REPLACED AND THAT IT REQUIRES REPLACING THE ENTIRE STEERING COLUMN! I WENT ONLINE AND THERE ARE MANY, MANY COMPLAINTS REGARDING THIS FROM OTHER FORD ESCAPE OWNERS. THE FORD DEALERSHIPS CHARGED FROM $1200- ALMOST $1900 TO FIX THIS. IN MAY 2014 THERE WAS A RECALL OF SOME FORD ESCAPES REGARDING THE POWER STEERING ISSUE. I WAS TOLD MY CAR WAS NOT INCLUDED. THERE SHOULD BE SOME ADDITIONAL RECALLS FOR THIS ISSUE..IF YOU CHECK THE INTERNET YOU WILL FIND I AM NOT ALONE! THERE ARE SO MANY COMPLAINTS I WOULD THINK THAT FORD WOULD HONOR A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I WAS LUCKY ENOUGH TO HAVE MY HUSBAND DRIVE MY CAR TO THE DEALERSHIP BECAUSE I COULD NOT NAVIGATE TURNING THE STEERING WHEEL TO GET THERE. THANK YOU. *TR
Steering, Feb 26, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284 (STEERING) WAS RECEIVED IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND UPDATED THE SOFTWARE AS LISTED IN THE RECALL. THE CONTACT INDICATED THAT ON FEBRUARY 21, 2015, WHILE DRIVING APPROXIMATELY 3 MPH PULLING INTO A PARKING SPACE, A WRENCH ICON SENSOR SUDDENLY APPEARED AND THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT NO ADDITIONAL SERVICES WOULD BE PROVIDED TO THE VEHICLE AS PART OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Power train, Electrical system, Feb 20, 2015
DRIVING ABOUT 50MPH WHEN THE CAR JUST STOP ACCELERATING. ENGINE STILL RUNNING BUT NO ABILITY TO MOVE. A RED WRENCH STARTS FLASHING WHEN THIS HAPPENS. *TR
Service brakes, Engine, Feb 19, 2015
BRAKE AT A LIGHT OR STOP SIGN AT LEAST 3 TIMES WHEN 2009 FORD ESCAPE XLT WANTED TO ACCELERATE. *TR
Power train, Vehicle speed control, Feb 16, 2015
MY VEHICLE STALLED AND CAME TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS. IT CONTINUED TO DRIVE AT ABOUT 5MPH AND THEN THE LITTLE GREEN WRENCH LIGHT CAME ON THE INSTRUMENT PANEL. WHEN TURNED OFF AND RE-STARTED, THE CAR RAN FINE FOR THE TRIP HOME. THIS PROBLEM CONTINUES TO OCCUR; SOMETIMES IT WON'T HAPPEN FOR A WEEK OR SO, SOMETIMES IT HAPPENS MULTIPLE TIMES A DAY. I BELIEVE IT TO BE AN ISSUE WITH THE THROTTLE BODY BUT THE FORD DEALERSHIP WILL NOT REPLACE IT UNDER CONSUMER SATISFACTION PROGRAM 13N03 BECAUSE THE COMPUTER READS NO ERROR CODE. THEY, INSTEAD, SUGGEST IT MIGHT BE AN ISSUE WITH THE TRANSMISSION... BUT THESE ARE NOT TYPICAL 'SYMPTOMS' FOR A TRANSMISSION ISSUE AND SEVERAL OTHER OWNERS HAVE REPORTED THIS EXACT PROBLEM WHEN A FAULTY THROTTLE BODY IS PRESENT. I HAVE CONTACTED FORD CUSTOMER SERVICE AND HOPE TO HAVE THIS ISSUE RESOLVED ASAP AS IT WILL HAPPEN REGARDLESS OF WHETHER I AM GOING 10, 40, OR 70MPH AND IS INCREDIBLY DANGEROUS! *TR
Steering, Feb 6, 2015
HARD TO TURN AT LOW SPEEDS. *JS
Vehicle speed control, Fuel/propulsion system, Feb 5, 2015
THROTTLE BODY EMISSIONS SENSOR. EEC TEST CODES FOR THROTTLE POSITION SENSORS A & B. CHECK ENGINE LIGHT STARTED TO COME ON AND GO OFF PERIODICALLY. HAD IS CHECKED OUT AT MULTIPLE PLACES OVER THE NEXT YEAR AND NOW IS OVER 80,000 AND FORD REFUSES TO COVER UNDER WARRANTY. *TR
Steering, Feb 5, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
Steering, Jan 29, 2015
FORD ISSUED A RECALL ON ESCAPES (RECALL # 14S05). THE RECALL WAS RELATED TO A PROBLEM WITH THE POWER STEERING. I BROUGHT MY CAR TO THE DEALER TO ADDRESS THE RECALL. AT THE TIME I BROUGHT IT IN I WAS TOLD THAT BECAUSE THERE WERE NO CURRENT PROBLEMS WITH MY POWER STEERING THEY WERE ONLY REQUIRED TO CALIBRATE IT (IF THERE HAD BEEN PROBLEMS THEY WOULD HAVE BEEN REQUIRED TO REPLACE IT). LESS THAN ONE MONTH LATER MY POWER STEERING STOPPED WORKING. MY CAR WAS TOWED TO FORD. FORD TOLD ME THAT THE PART HAD TO BE REPLACED AND IT HAD TO BE AT MY OWN EXPENSE BECAUSE I HAD ALREADY BROUGHT MY CAR IN ONCE FOR THE RECALL (EVEN THOUGH IT WAS NOT REPLACED THEN, IT WAS ONLY CALIBRATED). THEY TOLD ME THAT HAD I NOT BROUGHT THE CAR IN A MONTH BEFORE, TO ADDRESS THE RECALL, THE REPLACEMENT PART WOULD HAVE BEEN COVERED UNDER THE RECALL. THIS POLICY ENCOURAGES DRIVERS TO NOT BRING THEIR CAR IN IF THEY GET A RECALL IN THE MAIL, INSTEAD THEY SHOULD WAIT FOR THE PART TO FAIL WHILE THEY ARE DRIVING SO FORD WILL COVER THE COST AS PART OF THE RECALL. I ALSO FEEL LIKE THE ONLY REASON I ENDED UP HAVING A PROBLEM WITH THE STEERING WAS BECAUSE OF THEIR CALIBRATION. MY ESCAPE IS A 2009 SO IT'S BEEN ON THE ROAD FOR 5+ YEARS AND LESS THAN ONE MONTH AFTER I BRING IT IN FOR CALIBRATION THE FAULT LIGHT COMES ON AND IT DOES NOT WORK. I WISH I HAD NOT BROUGHT MY CAR IN FOR THE RECALL AND I WILL RECONSIDER ANY FUTURE RECALLS. I AM NOT THE ONLY ONE WHO HAS HAD THIS ISSUE. PLEASE MAKE FORD ISSUE A SECOND RECALL SO PEOPLE WILL DO THE RIGHT THING, WHICH MEANS BRINGING THEIR CAR IN TO MAKE IT SAFER, AND GETTING THE FAULTY PART REPLACED AT FORD'S EXPENSE AS IT SHOULD BE. *TR
Steering, Jan 26, 2015
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45-55 MPH THE POWER SYSTEM ASSIST FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, THE CONTACT WAS MADE AWARE THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED UNDER THE RECALL AND WAS NO LONGER ELIGIBLE FOR ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTS TO BE REIMBURSED THE COST OF THE REPAIRS. UPDATED 6/23/2015 *JS UPDATED 02/01/16.*JB
Vehicle speed control, Engine, Jan 25, 2015
MY CAR WILL SURGE FORWARD WHEN I ACCELERATE AFTER A STOP. *TR
Suspension, Jan 22, 2015
I HAD TAKEN MY SUV IN FOR A ROUTINE, ANNUAL INSPECTION AND WAS UNAWARE OF ANY ISSUES AS I HAVE ROUTINE MAINTENANCE COMPLETED ON THE CAR IN ADDITION TO TAKING IT BACK TO FORD TO FIX THE VARIOUS RECALL/SAFETY ITEMS, THE LAST OF WHICH WAS < 6 MONTHS PRIOR. MY MECHANIC CALLED TO ELL ME THE STRUTS AND SHOCKS WERE COMPLETELY RUSTED AND AT THE POINT OF DISINTEGRATION; THE CAR NOT ONLY WOULD NOT PASS INSPECTION WITHOUT A COSTLY REPAIR ($1419.08) BUT PRESENTED AN IMMEDIATE HAZARD TO DRIVE EVEN 2 BLOCKS BACK TO MY HOUSE OR A FEW MILES TO THE DEALER. THE MECHANIC FURTHER ADVISED THAT THIS IS AN ISSUE HE HAS SEEN REPEATEDLY WITH FORDS AT ABOUT THE 5 MARK. HE FURTHER SHARED THAT IN THE LAST CASE WHICH HE HAD TO REPAIR, THE PARTS HAD DISINTEGRATED WHILE THE OWNER WAS DRIVING AND BLEW OUT HIS TIRES. I DO NOT KNOW IF THE DRIVER WAS INJURED OR IF THE VEHICLE CRASHED. I DO KNOW THAT I AM VERY GLAD MY VEHICLE WAS INSPECTED AND THE ISSUE IDENTIFIED BEFORE I MET WITH THE SAME FATE. I HAVE CONTACTED FORD MORE TIMES THAN I CAN COUNT AT THE DEALER LEVEL, THE REGIONAL CUSTOMER SERVICE MANAGER, AS WELL AS THE GENERAL CUSTOMER SERVICE LINE BY PHONE AND HAVE EMAILED FORD CUSTOMER SERVICE (GENERAL AS WELL AS REGIONAL) AND HAVE ONLY HAD ONE GROUP POINT THE FINGER AT THE OTHER IN TERMS OF WHO IS RESPONSIBLE FOR THE COST. BEYOND THE COST OF REPAIRS, I SEE THIS AS A SERIOUS SAFETY ISSUE I HOPE SOMEONE WILL INVESTIGATE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AS A RESULT OF POOR QUALITY PARTS. I AM 53 YEARS OLD; I DO NOT NOR HAVE I EVER DRIVEN OFF ROAD. IF THERE IS SNOW, I DO NOT DRIVE AN WORK FROM HOME. I DO NOT RECALL THE LAST TIME I WAS WITHIN 50 MILES OF AN OCEAN IN THE SUV SO I AM NOT CERTAIN WHAT WOULD CAUSE A FAILURE OF SUCH MAGNITUDE ASIDE FROM POOR QUALITY. *TR
Steering, Jan 21, 2015
I BROUGHT THE CAR TO THE MARCOTTE FORD. THEY SAID THE PART THAT FAILED WAS THE PART THAT WAS RECALLED. THE SERVICE DEPARTMENT CALLED FORD AND THEY TOLD THEM THEY DID THEIR PART ON THE RECALL WHEN THEY REPROGRAMMED IT AND WILL NOT COVER THE PART. I THEN CALLED FORD AND SPOKE WITH THEM. CUSTOMER RELATIONS SAID THEY WOULD NOT BE ABLE TO DO ANYTHING EITHER. THEY WOULD SEND AN EMAIL TO THE SERVICE MANAGER AND SEE IF HE WOULD BE ABLE TO DO ANYTHING TO HELP WITH THE COST. THE SERVICE MANAGER TOLD ME HE "EXHAUSTED ALL HIS EFFORTS". I KNOW THAT I AM NOT THE ONLY PERSON WHO THIS HAS HAPPENED TO AND I AM NOW OUT $1200.00 TO FIX A PART THAT SHOULD HAVE BEEN FIXED BY THE RECALL. THIS IS UNETHICAL AT BEST. *TR
Steering, Jan 17, 2015
POWER STEERING WENT COMPLETELY OUT.WHILE DRIVING. CAR HAD BEEN RECALL IN JULY 2014, WHEN A UPDATE WAS DONE FOR POWER STEERING ASSIST UNIT. THAT DID NOT CORRECT ISSUE FORD DEALERSHIP IN LUGOFF SC THAT DID SERVICE OFFERED NO WARRANTY, THEY INSPECTED IT AND STATED STEERING PARTS NEED TO BE REPLACED AT A PRICE OF $2400.00 I JUST PURCHASED VEHICLE LESS THAN 30 DAYS WHEN THIS OCCURRED. FROM THE RESEARCH I DID I AM NOT THE ONLY ONE THAT HAS GOTTEN RIPPED BY THESE FAULTY VEHICLES. SOMETHING NEEDS TO BE DONE AND A RECALL NEEDS TO BE ON THE STEERING COLUMN AND OTHER RELATED PARTS THAT CAUSE THIS ISSUE. *TR
Steering, Jan 16, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE PERSISTED. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/24/15*CN UPDATED 9/18/2017*CN
Vehicle speed control, Fuel/propulsion system, Jan 15, 2015
WAS ENTERING HIGHWAY, ATTEMPTING TO MERGE. ATTEMPTED TO ACCELERATE AND IT STALLED. WE WERE APPROXIMATELY 115 MILES FROM HOME, AND IT ATTEMPTED TO STALL TWICE ON THE WAY HOME. TOOK IT TO LOCAL DEALER, THEY TRIED TO DIAGNOSE THE PROBLEM WITH NO LUCK, KEPT IT OVERNIGHT TO DRIVE IT THE NEXT DAY IN HOPES IT WOULD DUPLICATE THE ISSUE, BUT, IT DIDN'T. SINCE THEN, IT HAS DONE IT, PROBABLY, TWICE A YEAR. SOMETIMES IT WILL DO IT ON THE INTERSTATE, AND, SOMETIMES IN TOWN. WE NOW HAVE 36000 MILES ON IT. *TR
Steering, Jan 14, 2015
COMPLETE LOSS OF POWER STEERING. SEVERAL INCIDENTS. RESTARTING THE CAR SOMETIMES FIXES THE PROBLEM. HARD TO DO WHILE DRIVING! *TR
Power train, Jan 13, 2015
ESCAPE WENT INTO LIMP MODE 4 TIMES WITHIN THE PAST FEW MONTHS- CURRENTLY HAS A FIELD SERVICE ACTION NUMBER FOR THIS PROBLEM 13N03, BUT FORD HAS SET SUCH LIMITS.... DEALER MUST BE ABLE TO DUPLICATE THE INCIDENT, BUT WITH THIS POWER LOSS - IT HAPPENS WHEN IT HAPPENS. FORD DOES NOT WANT TO COVER REPAIR UNTIL THAT TIME. SO, I HAVE AN ESCAPE THE STALLS... WHEN AND WERE IT WANTS, CURRENTLY CAR AT THE DEALER.... NEVER RECEIVED LETTER FROM FORD.... *TR
Steering, Jan 13, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND VIBRATION COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Engine and engine cooling, Power train, Jan 12, 2015
ON THE FREEWAY PRESSED GAS-CAR DID NOT RESPOND, STALLING. PUT IT IN NEUTRAL, SLOWED, BACK TO DRIVE, ROUGH SHAKING, HARD TO CONTROL. VERY SCARY! GOT OFF AT THE CLOSEST EXIT -CAR WAS NOT RESPONDING. 3 PASSENGERS. I BOUGHT THIS CAR 6 DAYS PRIOR-SO VERY SCARY. *TR
Steering, Jan 12, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. MONTHS AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER ASSIST FAULT LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TPMS LIGHT ILLUMINATED AND THE DEALER RESET BOTH CODES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Jan 10, 2015
SPEED DECELERATED ON INTERSTATE. COULD NOT INCREASE SPEED. ENGINE, SOUND SYSTEM, LIGHTS AND STEERING MAINTAINED OPERABLE. HAD TO COAST TO OUTSIDE LANE AND EXIT FREEWAY. WRENCH LITE CAME ON AND MANUAL INDICATED THROTTLE CONTROL. HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE. HAD BEEN EXPERIENCING SLOW SPEED ACCELERATION, BIT NEVER THIS. IT WAS A TRUE STATE OF PANIC IN 5PM RUSH HOUR TRAFFIC. *TR
Steering, Jan 8, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.