2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: electrical system
218 reports, newest first. Show all
Electrical system, Vehicle speed control, Service brakes, Feb 26, 2013
UPON ENTERING THE FLOW OF TRAFFIC ON HIGHWAY MY 2010 FORD ESCAPE BEGAN TO ACCELERATE ON ITS OWN AND INCREASING SPEED, REALIZING WHAT WAS HAPPENING I ENGAGED THE BRAKE TO NO AVAIL, I WAS UNABLE TO STOP MY VEHICLE. I NAVIGATED TO THE SHOULDER AND WAS GAINING SPEED ON THE TRAFFIC AHEAD SO I LOOKED FOR AN EXIT INTO A PARKING LOT WITH NO ONE WALKING IN MY WAY AND TURNED INTO THE LOT LITERALLY ON TWO WHEELS DUE TO MY INCREASING SPEED. I SAW A WOODED AREA WITH A SNOW BANK AND THOUGHT I WOULD HEAD THAT WAY RATHER THAN THE ALTERNATIVE OF OTHER VEHICLES, BUILDING OR PEOPLE. AS I GOT CLOSER I THEN TURNED THE ENGINE OFF AND STOPPED BUT NOT AFTER STANDING ON MY BRAKES AND SMELLING BURNING FROM THEM. *TR
Power train, Electrical system, Vehicle speed control, Engine, Feb 6, 2013
I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED AND STARTED JERKING BEFORE SHUTTING DOWN ENTIRELY. I WOULD PUSH ON THE GAS AND MY CAR WOULD NOT DRIVE FORWARD, AS IF IT LOST ITS POWER. THE FORD DEALERSHIP HAD TO REPLACE THE THROTTLE BODY, AFTER I OWNED THE CAR FOR LESS THAN A YEAR. *TR
Power train, Electrical system, Fuel/propulsion system, Jan 31, 2013
THE CAR LOST ENGINE POWER UNEXPECTEDLY WHILE UNDER WAY. PRESSING THE GAS PEDAL MADE NO DIFFERENCE, AND THE CAR WOULD NOT COAST - IT LOST SPEED RAPIDLY. UPON TURNING THE CAR OFF AND WAITING A FEW MINUTES, THE CAR WOULD RESTART AND OPERATE NORMALLY. SOMETIMES IT WOULD OPERATE FOR NORMALLY FOR THE ENTIRETY OF THE TRIP, OTHER TIMES THE CAR WOULD EXHIBIT THE PROBLEM AGAIN. *TR
Power train, Electrical system, Engine, Jan 2, 2013
AT FREEWAY SPEED THE CAR LOST POWER. WE WERE ABLE TO PULL TO THE SHOULDER OF THE HIGHWAY. A SMALL WRENCH WARNING LIGHT APPEARED ON THE DASHBOARD. WE CHECKED THE OWNER'S MANUAL, AND IT REFERRED TO A "THROTTLE/POWER TRAIN" ISSUE AND TOLD US TO SEEK DEALER ATTENTION AS SOON AS POSSIBLE. THE ENGINE RESTARTED, SO WE CONTINUED OUR TRIP. WE STOPPED IN SULFUR SPRINGS, TX, AT THE FORD DEALERSHIP. THAT MORNING THE VEHICLE BATTERY WAS DEAD (WHICH WAS THE FIRST PROBLEM WE HAVE EVER HAD WITH THE VEHICLE), AND WE BEGAN OUR TRIP AFTER JUMP-STARTING THE CAR. I THOUGHT THE STALLING WAS RELATED TO THE BATTERY PROBLEM. THE EVENTS WERE EXPLAINED TO THE TECH, WE REPLACED THE BATTERY WHICH WE FELT WOULD ALSO SOLVE THE STALLING PROBLEM. THE STALL OCCURRED THE NEXT DAY, AND AGAIN ON OUR RETURN TRIP. I TOOK THE VEHICLE TO OUR LOCAL FORD DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. WE HAVE NOT, AS OF NOW, TESTED THE REPAIR AT FREEWAY SPEED, BUT WERE ASSURED BY THE DEALER THAT THE PROBLEM WAS SOLVED. *TR
Electrical system, Fuel/propulsion system, Dec 6, 2012
ON JUNE 15, 2012, THE 2010 FORD ESCAPE WITH 29321 MILES LOST POWER (I.E. NO GAS, BUT ELECTRONICS REMAINED ON) WHILE MERGING ONTO A CROWDED HIGHWAY AT 50 MPH. AN ACCIDENT WAS BARELY AVOIDED. ERROR LIGHTS WERE LIT ON THE DASHBOARD AND THE CAR WOULD NOT RESTART. HOWEVER, UPON REMOVING THE KEYS FROM THE IGNITION AND REINSERTING THEM, THE ERROR LIGHTS TURNED OFF AND THE CAR RESTARTED WITHOUT ANY APPARENT PROBLEMS. THE CAR WAS IMMEDIATELY DRIVEN TO THE UNIVERSITY FORD DEALERSHIP IN CHAPEL HILL, NC. THE SERVICE DEPARTMENT COULD NOT DETECT A PROBLEM, STATED THAT THE COMPUTER WAS NOT REGISTERING ANY ERRORS, AND RETURNED THE CAR WITHOUT FIXING ANYTHING. ON JUNE 27, 2012, THE CAR (29988 MILES) AGAIN LOST POWER IN THE MIDDLE OF AN INTERSECTION WHILE MAKING A LEFT TURN. THE CAR HAD BEEN STOPPED AT A TRAFFIC LIGHT AND WAS ACCELERATING FROM A STOPPED POSITION. AGAIN, AN ACCIDENT WAS BARELY AVOIDED. THIS TIME, THE CAR'S COMPUTER DID REGISTER AN ERROR. THE SERVICE DEPARTMENT AT UNIVERSITY FORD IDENTIFIED A FAULTY THROTTLE BODY SENSOR (PART NO. 9L8Z9E926A) AND REPLACED IT WITH PART NO. DS7Z9E926A. THE SERVICE DEPARTMENT ENSURED THE PROBLEM WOULD NOT REPEAT ITSELF. ON NOVEMBER 24, 2012, THE CAR (ROUGHLY 34000 MILES) LOST POWER FOR A THIRD TIME WHILE STOPPED AT A TRAFFIC LIGHT. REMOVING THE KEYS FROM THE IGNITION AND REPLACING THEM ALLOWED THE CAR TO BE RESTARTED, AND THE CAR WAS PROMPTLY TAKEN TO UNIVERSITY FORD. THE SERVICE DEPARTMENT STATED THAT NO ERROR WAS REGISTERED ON THE COMPUTER AND THAT THE CAR WOULD HAVE TO BE RETURNED. THE WARRANTY POLICY STATES THAT NO PARTS CAN BE REPLACED IF A PROBLEM IS NOT DETECTED. *TR
Power train, Electrical system, Engine, Nov 14, 2012
I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY I LOST ALL ACCELERATION AND HAD TO COAST OFF THE ROAD. A WRENCH WAS LIT UP ON MY DASHBOARD AND ALTHOUGH I HAD NO ACCELERATION, MY ENGINE WAS STILL SPUTTERING/RUNNING. AFTER TURNING THE CAR OFF FOR A FEW MINUTES AND RESTARTING IT, IT RAN FAN AND THE WRENCH LIGHT WAS OFF. IT RAN FINE FOR THE NEXT WEEK UNTIL IT HAPPEN AGAIN. I WAS PULLIN ONTO THE ACCESS ROAD TO THE HIGHWAY AND THE CAR AGAIN LOST ALL ACCELERATION, BUT CONTINUED TO RUN. THIS CONTINUED ALL THE WAY HOME, WHICH I ARRIVED SAFELY, LUCKILY. I CALLED A FORD DEALERSHIP AND THEY WERE UNABLE TO GET A SERVICE MANAGER ON THE PHONE. THEY WERE SUPPOSED TO CALL ME BACK, WHICH THEY NEVER DID. I ENDED UP TAKING MY CAR TO ANOTHER SHOP NEAR MY HOME AND THEY TOLD ME THAT MY ELECTRONIC THROTTLE BODY HAD GONE OUT. THEY HAD RECENTLY MADE THIS FIX TO TWO OTHER FORD ESCAPES, WHICH CONCERNED ME. THEY ALSO HAD TO GET THE REPLACEMENT PIECE DIRECTLY FROM FORD, WHICH ALSO CONCERNS ME BECAUSE I AM NOW CONVINCED IT IS A FAULTY PIECE ALTOGETHER. I STILL FEEL AT RISK AS THEY HAVE ONLY REPLACED THE PIECE WHICH I FEEL MAY STILL BY FAULTY. I AM DISAPPOINTED THAT FORD WAS PUT SO MANY PEOPLE AT RISK AND MY HOPE IS THAT THIS IS RESEARCHED AND IS RECALLED FOR PEOPLES SAFETY. I FEEL SO BLESSED THAT MY CHILD WAS NOT IN THE CAR WITH ME DURING THESE INCIDENTS ALTHOUGH I WAS EXTREMELY SCARED FOR MY OWN WELL BEING. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS. *TR
Power train, Electrical system, Sep 2, 2012
TWICE, VEHICLE WENT INTO "LIMP MODE" AND FAILED TO ACCELERATE, ONCE WHILE STOPPED AT A TRAFFIC SIGNAL, AND A SECOND TIME WHEN TURNING ONTO ANOTHER ROADWAY. THE ENGINE WOULD ONLY IDLE AND WE HAD TO PULL OUT OF MOVING TRAFFIC AND SHUT DOWN THE ENGINE FOR A MINUTE AND THEN RESTART. IT WOULD THEN RUN FINE. GUESSING THE THROTTLE COMPUTER HAD TO REBOOT TO FUNCTION AGAIN. *TR
Electrical system, Jul 31, 2012
THE CAR LITERALLY DIED WHILE DRIVING. I PULLED OVER (COASTED MORE LIKE), TURNED OFF THE ENGINE AND THEN TRIED TO RESTART (IT DID). THEN IT DID THE SAME THING AN HOUR LATER. I WAS TOLD BY A TRUSTED MECHANIC IT'S LIKELY A DEFECTIVE THROTTLE BODY ASSEMBLY (TBA) AND THAT THERE'S A NOTE IN THE DATABASE INDICATING THERE MIGHT BE A PROBLEM. I WON'T KNOW FOR SURE UNTIL IT'S REPLACED ON THURSDAY. I CALLED FORD AND THEY SAID IT'S POSSIBLE IT COULD BE COVERED UNDER THEIR 60,000/5YR POWER TRAIN WARRANTY BUT THAT A DEALER MIGHT SAY IT'S UNDER THE 3 YR WARRANTY AND THUS PASSED COVERAGE. I WENT TO A NEARBY FORD DEALERSHIP AND SURPRISE, SURPRISE IT'S NOT COVERED. HOW CAN A CAR LITERALLY DYING WHILE ON AN INTERSTATE HIGHWAY NOT BE DUE TO A DEFECTIVE PART?! IT'S A 2010 MODEL. I'VE GOT LESS THAN 50,000 MILES ON IT. ALSO THE EMISSIONS WARRANTY BOOK SPECIFICALLY LISTS THE TBA AS COVERED AND IT'S NOT LIMITED TO 3 YEARS. THIS LOOKS LIKE AN ACCIDENT WAITING TO HAPPEN. IT'S NOT A MINOR PROBLEM LIKE THE AIR CONDITIONING GOING OUT. AND I DON'T THINK THIS IS AN ISOLATED INCIDENCE IF THERE IS SUFFICIENT CONCERN THAT A MECHANIC CAN SEE A WARNING ON THE PART. HOPE I'M WRONG. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 31, 2011
WHILE DRIVING TO THE TPA ON I-75 APPROACHING THE EXIT FOR I-4 WE SLOWED FOR A TRUCK THAT CUT US OFF. OUR VEHICLE SHIFTED DOWN AT LEAST TWO GEARS WHICH CAUSED THE ENGINE TO OVER REV. WE TRIED TO SPEED UP, BUT THE ENGINE JUST REVVED HIGHER. SO WE SLOWED WHILE EXITING ON TO THE RAMP FOR I-4. WE WERE ABLE TO GET OVER TO THE RIGHT AND PULL OFF THE RAMP ROAD BEFORE GETTING ON TO I-4. WE TURNED THE ENGINE OFF AND SAT FOR A FEW MINUTES TO COMPOSE OURSELVES. I WAS HOPING THAT THE SYSTEM WOULD RESET ITSELF SO WE COULD CONTINUE. WE STARTED THE ENGINE AND WE CONTINUED TO THE AIRPORT WITHOUT ANYMORE PROBLEMS. I DROVE HOME, CALLED JOHN AT BRANDON FORD AND DESCRIBED THE PROBLEM. HE SAID IT WOULD BE DIFFICULT TO SOLVE THE PROBLEM BECAUSE NONE OF THE DASH LIGHTS CAME ON DURING THE INCIDENT. HE SAID TO DRIVE THE VEHICLE AND HOPEFULLY IT WOULDN'T HAPPEN AGAIN. I DROVE FOR TWO WEEKS DROVE WITHOUT INCIDENT UNTIL 8/26/2011. THE SAME THING HAPPENED AS BEFORE. THE ENGINE DOWN SHIFTED ABOUT 65 MPH AND THE ENGINE BEGAN REVVING. WE SLOWED THE VEHICLE AND CAME TO A STOP TO MAKE A LEFT TURN. AFTER ACCELERATING WE FELT THE ENGINE OVER REVVING BEFORE SHIFTING. THE VEHICLE IS UNSAFE TO DRIVE. IT IS UNPREDICTABLE AS TO WHEN A PROBLEM WILL OCCUR. IT'S A MATTER OF TIME BEFORE SOMETHING BAD IS GOING TO HAPPEN. WE NEED THIS PROBLEM FIXED WITH ASSURANCE THAT IT IS TRULY FIXED OR WE NEED RESTITUTION FROM FORD FOR SELLING US AN UNSAFE VEHICLE.
Engine and engine cooling, Electrical system, Mar 21, 2011
WAS STOPPED IN TRAFFIC - TRAFFIC BEGAN TO MOVE, I PRESSED ON ACCELERATOR AND PROCEEDED. HIT ABOUT 5 MPH AND ENGINE LOST POWER COMPLETELY AND STEERING WHEEL LOCKED UP - RADIO AND A/C REMAINED ON. BATTERY AND OIL WARNING LAMPS ON DASH ILLUMINATED. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND MOVE TO SIDE OF ROAD. TURNED IGNITION OFF AND WAS ABLE TO RE-START VEHICLE AS NORMAL. PROCEEDED TO MY DESTINATION AS NORMAL. *TR
Electrical system, Jan 21, 2011
MY 2010 FORD ESCAPE WITH REMOTE START MALFUNCTIONED IN 2010 AND 2011. THE UNIT STARTS THE VEHICLE WHEN FOBS ARE LAYING UNTOUCHED ON A TABLE AND AWAY FROM ALL POSSIBLE CONTACT. A REPROGRAMMING OF THE UNIT WAS COMPLETED IN 2010 BUT THE INCIDENT OCCURRED AGAIN IN JANUARY OF 2011. THE ENTIRE UNIT WAS REPLACED ON 1/12/2011. CARBON MONOXIDE POISONING A DISTINCT POSSIBILITY. *TR
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 19, 2010
2010 FORD ESCAPE. CONSUMER STATES VEHICLE HAS A FAST IDLE SPEED, IGNITION KEY LOCK PROBLEM AND A SOFT BRAKE PROBLEM. *TGW THE CONSUMER REQUESTED TO HAVE THE IDLE SPEED LOWERED TO 500 RPM. THE DEALER STATED THAT COULD NOT BE DONE BECAUSE THE IDLE WAS SET AT THE FACTORY. THE CONSUMER STATED THE VEHICLE WOULD ROLL FORWARD AND BACKWARDS DUE TO THE FAST IDLE SPEED. HE ALMOST HIT THE BACK OF A BUILDING BECAUSE THE VEHICLE ROLLED BACK WHEN HE STARTED THE VEHICLE IN REVERSE. THE KEY WAS DIFFICULT TO TURN IN THE IGNITION WHICH MADE IT DIFFICULT TO START THE VEHICLE. *JB
Electrical system, Vehicle speed control, Jul 21, 2010
NO ACCELERATOR RESPONSE IN THE MIDDLE OF A LEFTHAND TURN WITH ONCOMING TRAFFIC. NO ENGINE REVS THEN ENGINE ROARED AND I WAS ABLE TO COMPLETE MY TURN. DEALER SAW NO ENGINE CODES,NO NOTES,A 1.5 MILE TEST DRIVE SHOWED NOTHING,NO NOTES WITH VIN AND FORD STATED NO KNOWN ISSUES. IT DIDN'T HAPPEN THEN? *TR
Electrical system, Jun 23, 2010
UNEXPECTED GLARE FROM THE INSTRUMENT PANEL HAS THE POTENTIAL TO BLIND YOU WHILE DRIVING THRU WINDING ROADS IN BRIGHT SUNLIGHT. THE CURVATURE OF THE LOWER RIGHT AND LEFT CORNERS OF THE PANEL NEEDS TO BE MADE OF A NON-GLARE MATERIAL. I AM GOING TO PLACE SOMETHING IN EACH CORNER TO KEEP THEM FROM REFLECTING THE SUN BACK IN ANYONE'S EYES. *TR
Electrical system, May 19, 2010
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHENEVER HE GOT OUT OF THE VEHICLE, HE WOULD GET SHOCKED FROM ANY METAL PART OF THE DOOR. THE DEALER STATED THAT THE FAILURE WAS AN OPERATIONAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE CURRENT MILEAGE WAS APPROXIMATELY 4,600.
Electrical system, Interior lighting, May 1, 2010
L.E.D. LITES ARE TOO DIM IN BRIGHT DAY LIGHT TO SEE ,,SAFETY ISSUE ,,MUST TAKE EYES OFF ROAD TO LOOK REAL CLOSE TO RADIO INFORMATION SCREEN & ODOMETER ,, THIS IS UNSAFE. *TR
Electrical system, Feb 1, 2010
TL*THE CONTACT OWNS A 2010 FORD ESCAPE XLT. WHILE DRIVING 10 MPH AND ENTERING A RAMP THE VEHICLE SHUT OFF. THE BATTERY AND OIL LIGHT FLASHED ON THE DASHBOARD. THE CONTACT CHANGED GEARS TO NEUTRAL, TURNED ON THE HAZARD LIGHTS, AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT SHUT THE ENGINE OFF FOR A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. SHE DID NOT USE THE HEAT OR RADIO IN CASE THE FAILURE WAS CAUSED BY THE BATTERY. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTRACT IS CONCERNED THAT THE FAILURE COULD CAUSE A MAJOR CRASH TO OCCUR. THE FAILURE MILEAGE WAS 3,950.
Steering, Electrical system, Jan 6, 2010
PURCHASED 2010 FORD ESCAPE XLT ON 12-12-09. ON MONDAY, 12-14-09 POWER STEERING WENT OUT AND LIGHT FOR STABILIZER CAME ON AND WOULD NOT SHUT OFF. CAR WAS HARDLY DRIVABLE AND EXTREMELY HARD TO STEER. DEALERSHIP STATED THE POWER STEERING WAS NEWLY COMPUTERIZED THIS YEAR AND DID NOT RUN ON BELT AND PISTONS ANYMORE. DEALERSHIP REPLACED STEERING COLUMN AND RETURNED CAR ON FRIDAY 12-18-09. TODAY IS 1-6-10 AND MY POWER STEERING WENT OUT AGAIN TONIGHT. WILL BE TAKING VEHICLE TO DEALERSHIP TOMORROW. WILL POST SECOND COMPLAINT FOR THE 2ND INCIDENT ONCE RESOLVED. *TR