2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
445 reports, newest first. Show all
Fuel/propulsion system, Feb 22, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LES STUMPF FORD IN APPLETON, WISCONSIN (3030 WEST COLLEGE AVE, 54914) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT SMELLED A FUEL ODOR IN AND AROUND THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 21, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, FUEL WAS NOTICED LEAKING FROM UNDERNEATH THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL LINE HAD DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.
Fuel/propulsion system, Feb 21, 2018
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JACKSON FORD IN DECATUR, ILLINOIS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Jan 19, 2018
SENDING UNIT IS CRACKED AROUND THE MOUNTING RING AND LEAKING FUEL AFTER FILLING TANK
Fuel/propulsion system, Jan 15, 2018
THE FUEL INLET LIGHT WON'T GO OFF SAFETY RECALL EMISSIONS ON BOARD COMPUTER SYSTEMS I'M NOT PASSING INSPECTION
Fuel/propulsion system, Jan 10, 2018, fire
OCCURS AT MULTIPLE GAS STATIONS: REFUEL NOZZLE BECAME JAMMED MULTIPLE TIMES DUE TO A NEW LIP DESIGN SEVERAL HOSES HAD TO BE CUT DUE INABILITY TO REMOVE NOZZLE FROM VEHICLE FIRE DEPARTMENT RECENT REMOVAL ATTEMPT USING FOR FOR INITIAL TEST RESULTED IN SPARKS AT THE FUEL CAP, DAMAGE TO FUEL FILLER NOZZLE, AND DAMAGE TO FORD CAPLESS FUEL FILLER NECK DISCOVERED CAPLESS FUEL SYSTEM IS NOT COMPATIBLE WITH NEW OPW GAS NOZZLES (WILL CATCH AND DAMAGE OR DESTROY RETRACTABLE INTERNAL PLUG) CAR NOW UNABLE TO SEAL FUEL SYSTEM, VENTING HYDRO-CARBONS AS A RESULT. REPLACEMENT OF PART WITH OEM PART WILL NOT RESOLVE ISSUE AVOIDING STATIONS WITH OPW NOZZLES WILL PREVENT ISSUE. FIRE DEPARTMENT RECOMMENDED FILING THIS REPORT FOR EXTREME SAFETY CONCERNS INVOLVING FRICTION INDUCED SPARKS AT FUEL FILLER NECK
Vehicle speed control, Engine, Fuel/propulsion system, Jan 2, 2018, crash
2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION
Fuel/propulsion system, Dec 11, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL TALLEY FORD, 6280 MECHANICSVILLE TURNPIKE, MECHANICSVILLE, VA 23111 (800) 260-5082) WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER CAR IS TRADED IN UPDATED 8/27/18*JB
Fuel/propulsion system, Oct 31, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JONES FORD (2410 OCEAN HWY W, SHALLOTTE, NC 28470 (910) 754-4341) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE SHIPPED TO LOCAL DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Oct 29, 2017
I HAVE TAKEN MY VEHICLE MULTIPLE TIMES FOR VEHICLE MAINTENANCE AND TO CORRECT FUEL SYSTEM MODULE RECALL ONLY TO BE TOLD THE PART WAS UNAVAILABLE.
Fuel/propulsion system, Oct 25, 2017
FORD ESCAPE RECALL..WHEN I PURCHASED THIS VEHICLE(USED) IN 2014..I IMMEDIATELY WENT ONLINE TO SEE IF THERE WAS ANY RECALL..THERE WAS..FUEL FLANGE PART..I WENT TO SMITH CAIRNS FORD DEALERSHIP IN YONKERS.THEY CONFIRMED IT WAS A RECALL..THEY SAID THEY WERE WAITING FOR THE PART AND FORD WOULD SEND ME A CARD WHEN PART BECAME AVAILABLE...THAT WAS 3 YEARS AGO!!..I AM COMTEMPLATING LEGAL ACTION BUT MY LAWYER SAID TO CONTACT NHTSA BEFORE WE ENTER LEGAL ACTION.
Fuel/propulsion system, Oct 21, 2017
NHTSA RECALL 16V777 & FORD MOTOR COMPANY RECALL 16S41 WERE RELEASED IN OCTOBER OF 2016. WHY DID WE NOT RECEIVE A RECALL NOTICE ON THIS VEHICLE & NOW IN OCTOBER OF 2017 WE ARE HAVING DIFFICULTY GETTING THIS REPAIRED. WHY ARE FORD DEALERSHIPS NOT AWARE OF THIS RECALL & DO NOT HAVE PARTS IN STOCK? WE TOOK THE VEHICLE TO A FORD DEALERSHIP & WAS TOLD THIS IS A BRAND NEW RECALL. ONE YEAR LATER????? SOUNDS VERY FISHY TO ME. SOMEONE IN AUTHORITY SHOULD LOOK INTO THIS. WE CAN NOT EVEN PARK THE VEHICLE IN OUR GARAGE DUE TO THE GAS LEAK & SMELL.
Steering, Power train, Fuel/propulsion system, Oct 17, 2017
POWER STEERING ASSIST FAULT LIGHT CAME ON NOW I HAVE NO POWER STEERING, CHECK FUEL INLET LIGHT COVER LIGHT KEEPS COMING ON, MY TRANSMISSION SEEMS TO LAG ALIT AND STUFFERS UP HILLS AND IF I TRY TO PASS ANYONE
Fuel/propulsion system, Oct 16, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE ODOR OF FUEL ENTERED THE CABIN OF THE VEHICLE. IN ADDITION, THE VEHICLE COULD NOT BE FILLED WITH FUEL. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL FILLER NECK WAS FAULTY AND NEEDED TO BE REPLACED. PARK CITIES LINCOLN IN DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Other or unspecified, Engine, Fuel/propulsion system, Oct 2, 2017
WHILE DRIVING, THE WRENCH LIGHT COMES ON AND THE ENGINE LOSES POWER. WHEN I TURN THE ENGINE OFF AND BACK ON THE LIGHT MAY GO OUT BUT WILL COME ON AGAIN AFTER DRIVING. I WAS TOLD BY THE DEALER THIS IS PROBLEM WITH THE THROTTLE. I HAVE HAD THIS REPAIRED TWICE, THE FIRST UNDER A RECALL. I HAD TO PAY FOR THE SECOND REPAIR. NOW IT IS HAPPENING AGAIN ALL WITHIN ABOUT 2 YEARS. THIS IS VERY DANGEROUS WHILE DRIVING IN TRAFFIC AND AT HIGHWAY SPEEDS. I WAS TOLD THAT THIS IS DUE TO A FAULTY PART THAT FORD KNOWS ABOUT. THIS NEEDS TO BE CORRECTED ASAP BEFORE SOMEONE IS SERIOUSLY HURT BECAUSE OF IT.
Fuel/propulsion system, Sep 25, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBURBAN FORD IN WATERFORD, MI WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Sep 16, 2017
RECALL ISSUED DECEMBER 2010. SEVERAL PHONE CALLS MADE TO TWO LOCAL DEALERSHIPS FOR REPAIRS AS SOME PF THE ISSUES IDENTIFIED HAVE BEEN NOTICED DURING REFUELING OF VEHICLE. THEN IN JANUARY 2017 APPOINTMENT WAS MADE TO ADDRESS ISSUE AND AFTER LENGTHY WAIT SERVICE WAS NOT PREFORMED BECAUSE PARTS WERE NOT AVAILABLE. AS OF THIS WRITING STILL NOTHING FROM FORD MOTOR COMPANY TO ADDRESS THIS FUEL ISSUE THAT COULD INCREASE THE RISK OF FIRE.
Fuel/propulsion system, Sep 15, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Fuel/propulsion system, Sep 11, 2017
I NOTICED FROM A GENTLEMAN FROM THE STREET AND TOLD ME AS I WAS PUMPING IT WAS RUNNING OUT ALSO YESTERDAY MY ENGINE LIGHT CAME ON
Other or unspecified, Electronic stability control (ESC), Fuel/propulsion system, Sep 8, 2017
WHILE DRIVING MY 2010 FORD ESCAPE XLS 4 CYLINDER , THE TRUCK STALLED AND CUT OFF DURING DRIVING. LUCKY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I STARTED THE TRUCK BACK AFTER 30 MINUTES, THE TRUCK DROVE AND AGAIN WITH NO WARNING THE TRUCK STARTED TO STALL AND CUT OFF. THE JUST STARTED TO HAPPEN OUT OF NO WHERE. I BOUGHT THE TRUCK USED AND STILL PAYING ON IT. THE WARRANTY THAT I PURCHASED RAN OUT AT THE BEGINNING OF THIS YEAR. THIS WAS A VERY DANGEROUS SITUATION; THIS HAPPEN RIGHT DURING RUSH HOUR TRAFFIC AND BY THE GRACE OF GOD I WAS ABLE TO PULL TO THE SIDE. I DID MANAGE TO GET THE TRUCK HOME BUT AFTER READING MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE, I FEEL LIKE THIS SHOULD OF BEEN LOOKED INTO BY FORD FOR A POSSIBLE RECALL. FROM WHAT I AM GETTING THIS IS FROM A KNOWN ISSUE WITH EARLY MODEL FORD ESCAPES "ELECTRIC THROTTLE BODY". I WAS ON A STREET WHEN THIS OCCURRED WHILE DRIVING STRAIGHT AT 34 TO 40 MILES PER HOUR.
Fuel/propulsion system, Sep 5, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT OBSERVED FUEL LEAKING IN THE REAR DRIVER/MIDDLE AREA OF THE VEHICLE IN DECEMBER OF 2016. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (NORTHGATE FORD, 8940 COLERAIN AVE, CINCINNATI, OH, 45251) WHERE IT WAS DIAGNOSED THAT THERE WAS A FRACTURE IN THE FUEL SUPPLY PORT. DUE TO THE COST OF THE REPAIR, THE CONTACT DID NOT HAVE THE VEHICLE REPAIRED. IN JANUARY OF 2017, THE CONTACT RECEIVED THE RECALL NOTIFICATION. THE DEALER (NORTHGATE FORD) WAS MADE AWARE OF THE FAILURE THREE TIMES SINCE THE RECALL, AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,615. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Sep 1, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE CONTACT LOWERED THE WINDOW AND NOTICED THAT THE FUEL ODOR WAS MORE PRONOUNCED. THE CONTACT LOWERED THE WINDOW AND TURNED OFF THE AIR CONDITIONER, WHICH AIDED IN MINIMIZING THE ODOR. THE CONTACT EXPERIENCED AN ALLERGIC REACTION FROM THE FUEL ODOR, BUT MEDICAL ATTENTION WAS SOUGHT. THE VEHICLE WAS TAKEN TO SUNRISE FORD (LOCATED AT 5435 US-1, FORT PIERCE, FL 34982, (772) 461-6000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 44,713. *BF *JS
Fuel/propulsion system, Aug 31, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. J.C. LEWIS FORD LINCOLN OF STATESBORO (LOCATED AT 12130 HIGHWAY 301 S, STATESBORO, GA) WAS CONTACTED AND STATED THAT THEY NEVER RECEIVED ANY PARTS FROM FORD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Aug 25, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO TUTTLE CLICK FORD (LOCATED AT 43 AUTO CENTER DR, IRVINE, CA 92618) WHO STATED THAT THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED HIM NOT TO DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Aug 23, 2017
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIRST CHOICE SWEET WATER FORD, LOCATED AT 1264 DEWAR DR, ROCK SPRINGS, WY 82901; (307) 382-2519) CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FOUR TO SIX MONTHS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.