2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: power train
513 reports, newest first. Show all
Power train, Engine, Jun 13, 2013
I TRAVELED APPROXIMATELY 2.5 MILES WHEN THE CAR STALLED, STOPPED OPERATING AND I HAD NO POWER TO THE DRIVE TRAIN. THE AIR CONDITIONER AND RADIO STILL WORKED SO I STILL HAD ELECTRICAL POWER. I WAS ABLE TO COAST TO A STOP BUT IT WAS DANGEROUS TRAFFIC. I TURNED EVERYTHING OFF AND THE CAR RESTARTED. IT WAS INITIALLY SLUGGISH BUT I TRAVELED THE NEXT 3 MILES HOME. DROVE IT TO DEALERSHIP. DEALER TEST DROVE IT AND IT STALLED AGAIN. DEALER ANALYZED IT AND SAID THE CAR HAD A BAD THROTTLE BODY. NEW PART WILL TAKE A MONTH TO GET AND I CAN'T DRIVE CAR. *TR
Fuel system, Gasoline, Power train, Jun 12, 2013
THIS FIRST STARTED SEVERAL WEEKS ONE DAY AFTER FILLING UP MY CAR ALL OF SUDDEN IT WOULD NOT GO. I PULLED OVER BARELY MISSING BEING HIT. I TURNED THE CAR OFF FOR A FEW MINUTES AND IT WOULD START UP AND I COULD GO. THIS DIDN'T HAPPEN AGAIN FOR A COUPLE OF WEEKS. THE NEXT TIME I WAS LOW ON GAS. IT HAPPENED TWO MORE TIMES. I KEPT THINKING I HAD BAD GAS. THEN LAST SATURDAY I WAS OUT SHOPPING AND IT HAPPENED NUMEROUS TIMES. I WAS SO SCARED BY THE TIME I WENT HOME I WAS A NERVOUS WRECK. I CAN'T TELL YOU HOW MANY TIMES I WAS ALMOST HIT. EVEN THE MORNING I TOOK IT INTO THE CAR DEALER IT DIED FOUR TIMES ON THE WAY. MY CAR ACTED JUST LIKE THE SITUATIONS IN YOUR ARTICLE. NOW THE DEALERSHIP AT FORD IS MAKING ME RENT A CAR. I CAN'T DRIVE MINE. FORD IS SAYING THEY DON'T KNOW IF IT IS A WEEK OR A MONTH BEFORE THEY GET THESE PARTS IN. THEY CAN'T FIX MY CAR BECAUSE THERE IS SUCH A BIG BACK ORDER FOR THIS PART. SOMEBODY NEEDS TO GET THESE MOTELS RECALLED AND GET THEM FIXED. *TR
Power train, Engine, Jun 12, 2013
CAR CUT OFF WHILE DRIVING. FORD DEALER SAID IT IS THE THROTTLE BODY. WILL TAKE 4 TO 5 WEEKS TO RECEIVE THE REPLACEMENT PART. *TR
Power train, Jun 12, 2013
1ST TIME: AT TRAFFIC LIGHT MAKING A LEFT. LIGHT CHANGED, HIT THE GAS, CAR WENT FORWARDS THEN LOST POWER, BRAKES AND STEERING WORKED HAD TO COAST THROUGH THE LIGHT TO THE SHOULDER, IDLING ROUGH. WRENCH SYMBOL ON DASH WAS LIT. TURNED CAR OFF, CHECKED MANUAL, WRENCH SYMBOL NOT IN MANUAL. TURNED CAR BACK ON AND RAN FINE. 2ND TIME, 300 MILES LATER. DRIVING WHEN THE CAR LOST POWER, DROPPED TO IDLE WHILE DRIVING, BRAKES AND STEERING WORKED. COASTED TO SIDE OF THE ROAD, WRENCH SYMBOL WAS LIT ON THE DASH. IDLING ROUGH. RAN A VEHICLE HEALTH REPORT AND IT SHOWED: URGENT POWERTRAIN MALFUNCTION / REDUCED POWER TURNED OFF CAR, LET SIT FOR A MINUTE, RESTARTED AND DROVE FINE. TOOK CAR TO DEALERS, STATES ITS THE THROTTLE BODY, ON NATIONAL BACKORDER WITH NO IDEA ON AVAILABILITY. *TR
Power train, Jun 12, 2013
WHILE DRIVING ON THE EXPRESSWAY I SUDDENLY LOST ACCELERATION, BEGAN TO LOSE SPEED AND NOTICED THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I HAD TO PULL OVER ONTO THE SHOULDER WHILE SEMI TRUCKS AND CARS BLEW PAST ME. AS I WAS TRYING TO CONTACT ROADSIDE ASSISTANCE, I RESTARTED THE CAR AND NOTICED THE WRENCH LIGHT WAS GONE. I WAS THEN ABLE TO GET BACK ON THE ROAD AND CONTINUED TO MY DESTINATION WITHOUT FURTHER INCIDENT. I TOOK MY CAR INTO A CERTIFIED FORD DEALERSHIP FOR SERVICE AND THEY ADVISED THEY FOUND NOTHING WRONG WITH THE VEHICLE AND LOCATED NO STORED CODES IN THE COMPUTER. YESTERDAY ON 06/11/2013 THE SAME THING HAPPENED AGAIN WHILE I WAS ON THE EXPRESSWAY. I HAD TO GET ON THE SHOULDER WAIT A FEW MINUTES AND RESTART THE CAR. BOTH TIMES I WAS SO GRATEFUL MY 19 MONTH WAS NOT IN THE CAR WITH ME WHICH IS UNUSUAL. I PLAN ON TAKING IT AGAIN TO HAVE IT CHECKED OUT BUT I'M ANTICIPATING THE SAME RESPONSE. *TR
Power train, Jun 12, 2013
AS WE WERE DRIVING DOWN THE ROAD WE LOST POWER, HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE THEN STARTED LURCHING FORWARD AND WE HAD TO TURN THE CAR OFF TO MAKE IT STOP. WHEN WE RESTARTED THE CAR IT WOULD DRIVE FINE FOR A FEW MILES THEN LOSE POWER AGAIN AND AGAIN BEGIN TO LURCH FORWARD. THIS HAPPENED 4 SEPARATE TIMES BEFORE WE HAD THE CAR TOWED TO THE NEAREST DEALERSHIP. THIS IS A COMMON PROBLEM IN THIS MODEL FORD AND IT NEEDS TO BE RECALLED. *TR
Power train, Fuel/propulsion system, Jun 11, 2013
DRIVING ON HIGHWAY, AT 65 MPH. CAR LOSES POWER AND HAVE TO COST TO A STOP. VERY DANGEROUS SITUATIONS TRYING TO CROSS 4 LANES OF TRAFFIC TO GET TO SHOULDER OF HIGHWAY AND STOP SAFELY. THIS HAPPENED ONCE ON 4/26/13, TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG. CONTINUED TO DRIVE UNTIL HAPPENED AGAIN. HAPPENED ON 5/30 AND 5/31 REPEATEDLY UNTIL GOT THE VEHICLE TO A REPAIR SHOP. REPAIR SHOP HAS HAD THE VEHICLE FOR 10 DAYS DUE TO PART NOT AVAILABLE. PART IS NOT AVAILABLE BECAUSE THIS IS A RECURRING PROBLEM FOR FORD AND THESE VEHICLES. THIS IS A VERY SERIOUS SAFETY ISSUE AND NEEDS TO BE RECALLED! PLEASE DO SOMETHING! *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jun 11, 2013
IN A 35 MPH ZONE, WHEN ACCELERATING AFTER SLOWING TO ALLOW VEHICLE IN FRONT TO TURN, THROTTLE STUCK OPEN & CAR LOST POWER. WAS ABLE TO GET TO SIDE OF ROAD AND RESTART CAR AND PROCEED. SAME THING HAPPENED 4 ADDITIONAL TIMES THAT DAY AT VARIOUS SPEEDS ACCELERATING TO SPEED FOLLOWING A STOP OR USING AN ON-RAMP TO HIGHWAY SPEED. HAVE EXPERIENCED "SURGING" PREVIOUSLY BUT DEALER IGNORED REPORTS AS "INTERMITTENT". CAR WAS TOWED TO DEALER ON 22 MAY AND IS STILL THERE AWAITING A NEW THROTTLE CONTROL BODY. SHIPMENT OF NEW PART IS ESTIMATED AS 17 JUNE. DEALER IS NOT PROVIDING LOANER OR RENTAL CAR AS THE PART IS NOT CONSIDERED PART OF THE POWERTRAIN & IS THEREFORE APPROX. 6 MONTHS OUT OF WARRANTY. SINCE THE CAR CANNOT "GO" WITHOUT THE THROTTLE CONTROL BODY - WHY IS IT CONSIDERED PART OF THE EMISSION SYSTEM VICE THE POWERTRAIN? WITH SO MANY CARS DOWN FOR THIS PART, IT SHOULD BE A RECALL. *TR
Power train, Electrical system, Vehicle speed control, Jun 11, 2013
I WAS STOPPED AT A RED LIGHT PREPARING TO TURN RIGHT. WHILE AT A COMPLETE STOP, THE VEHICLE JOLTED FORWARD MOMENTARILY AND AGAIN CAME TO A STOP. I TURNED RIGHT AND IMMEDIATELY MY ACCELERATOR FAILED AND THE CAR WOULD ONLY MOVE FORWARD AT A SPEED LESS THAN 5 MILES PER HOUR. I COASTED INTO A PARKING LOT WHERE I TURNED OFF THE VEHICLE AND RESTARTED IT. IT ACCELERATED NORMALLY FOR A MOMENT BEFORE FAILING AGAIN. THE WARNING LIGHT THAT APPEARED WAS CORRELATED WITH THE POWER TRAIN, PER THE VEHICLE'S INSTRUCTION MANUAL. WHEN INSPECTED BY A FORD DEALERSHIP, THE MECHANIC SAID THE THROTTLE SYSTEM HAD FAILED AND NEEDED TO BE REPLACED. ALL INSPECTIONS AND SERVICES RELATED TO THE VEHICLE WERE UP-TO-DATE AND THERE WERE NO OTHER PROBLEMS DETECTED. NO ONE WAS INJURED. *TR
Power train, Equipment, Jun 11, 2013
THROTTLE BODY FAILURE, MAKING MY 2010 FORD ESCAPE INOPERABLE. IT SHUTS DOWN COMPLETELY ON THE HIGHWAY. I LOST POWER ON THE INTERSTATE WHILE IN TRAFFIC. THIS HAPPENED 3 TIMES AND I'VE HAD TO RENT A CAR WHILE I WAIT FOR THE THROTTLE BODY PART WHICH IS ON BACK ORDER. *TR
Power train, Engine, Jun 10, 2013
I WAS DRIVING AT 45 MPH WHEN THE VEHICLE SHUDDERED AND LOST POWER. IT BEGAN COASTING AND I HAD NO RESPONSE FROM THE GAS PEDAL. I PULLED THE VEHICLE OVER AND PUT IT IN PARK. I REALIZED IT WAS STILL RUNNING, JUST VERY ROUGHLY. I SHUT THE VEHICLE OFF AND RESTARTED IT, AFTER WHICH IT DROVE FINE. SINCE THEN, IT HAS HAPPENED BETWEEN 5-6 TIMES IN A 2 WEEK PERIOD. I TOOK THE VEHICLE TO THE DEALER TO BE DIAGNOSED AND THEY TOLD ME I NEEDED A NEW THROTTLE BODY, WHICH IS NOT COVERED UNDER THE POWER-TRAIN WARRANTY. *TR
Power train, Vehicle speed control, Jun 10, 2013
5/17 WHILE STARTING FROM A RED LIGHT STOPPED, THE VEHICLE ACCELERATED BUT SUDDENLY LOST ACCELERATION. WRENCH LIGHT CAME ON. I WAS ABLE TO MOVE THE VEHICLE TO A PARKING LOT AND CALL FOR A TOW. THE TECHNICIAN SAID THE ISSUE WAS WITH THE FUEL LINE AND I HAD MY VEHICLE BACK. 6/7 SIMILAR DECELERATION HAPPENED AND THIS TIME THE VEHICLE STARTING KNOCKING A LOT AT LOW SPEEDS. WRENCH AND ENGINE LIGHT CAME ONE. AFTER TURNING OFF AND STARTING AGAIN, THE VEHICLE DROVE FINE. I BROUGHT IT HOME AND ONE MONDAY (6/10) STARTED IT AGAIN TO TAKE IT TO THE DEALER. THE VEHICLE DROVE FINE FOR HALF A MILE BEFORE EXHIBITING THE SAME BEHAVIOR OR DECELERATION AND FREQUENT KNOCKING. I PULLED THE VEHICLE OVER AND CALLED THE TOW. I HAVE BEEN TOLD BY THE MECHANIC THAT THE THROTTLE BODY NEEDS REPLACING AND IT IS BACK ORDERED NATIONALLY. *TR
Power train, Vehicle speed control, Jun 8, 2013
THE FIRST TIME I HAD JUST LEFT A STOP LIGHT AND WAS ACCELERATING AND SUDDENLY THE VEHICLE LOST ACCELERATION AND EVEN WITH MY FOOT PUSHING THE GAS PEDAL TO THE FLOOR, IT WOULD NOT ACCELERATE. I PULLED OVER, LET THE CAR SIT FOR A FEW MINUTES, CRANKED IT BACK UP AND IT DROVE FINE FOR 2-3 WEEKS. (6/7/13) THEN AFTER DRIVING FOR 4 HOURS AT HIGHWAY SPEEDS, THIS PROBLEM OCCURRED AGAIN. IT OCCURRED THREE TIMES BEFORE I GOT TO MY DESTINATION, ALL WITHIN A 30 MINUTE TIMEFRAME. EACH TIME IT WAS ABLE TO BE CORRECTED BY TURNING IT OFF AND RESTARTING. UPON ARRIVAL AT MY DESTINATION I LET THE CAR SIT FOR ABOUT 15 MINUTES THEN WE TOOK THE CAR OUT AGAIN. IT DE-CELERATED ONE TIME AT HIGHWAY SPEED AND ONE TIME AT APPROXIMATELY 45 MILES AN HOUR. IN THIS LAST SET OF OCCURRENCES THE EMISSION/CHECK ENGINE LIGHT SYMBOL CAME ON AS WELL AS THE WRENCH SYMBOL. BOTH TIMES IT WAS AGAIN ABLE TO BE RESTARTED - THE TWO TIMES IN THIS ROUND OF OCCURRENCES HAPPENED WITHIN 10 MINUTES OF EACH OTHER. THE CAR THEN SAT OVERNIGHT (6/8/13) AND AS I PULLED OUT OF THE DRIVEWAY TO TAKE IT TO A MECHANIC YET ANOTHER OCCURRENCE HAPPENED. AGAIN IT WAS ABLE TO BE RESTARTED AND I WAS ABLE TO DRIVE TO THE MECHANIC AND BACK (ROUND TRIP OF ABOUT 30 MILES). WHILE AT THE MECHANIC SHOP THEY RAN A DIAGNOSTIC AND IT CAME UP AS A PROBLEM WITH THE THROTTLE ACTUATOR CONTROL SYSTEM. I DO NOT HAVE THE ERROR NUMBERS AT THIS TIME TO NOTATE. *TR
Power train, Engine, Jun 7, 2013
THE ENGINE STALLED WHILE I WAS DRIVING ON THE EXPRESS WAY. WITH NO POWER I COASTED (LUCKILY) TO THE SHOULDER. THE SAME THING HAPPENED TO MY WIFE IN THE SAME VEHICLE THE PREVIOUS MONDAY. IT WAS TOWED TO A MECHANICS GARAGE WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY PROBLEM. HE CLEANED IT, TEST DROVE IT AND SENT HER ON HER WAY. OBVIOUSLY THERE IS STILL A PROBLEM. *TR
Power train, Jun 6, 2013
I PULLED OUT OF MY DRIVEWAY AND AROUND THE CORNER WHEN THE CAR WOULD NO LONGER ACCELERATE AND A WRENCH WARNING LIGHT APPEARED ON DASHBOARD. I PULLED TO SIDE AND CHECKED THE OWNER'S MANUAL TO FIND OUT THE WRENCH MEANT SOMETHING WAS WRONG WITH THE THROTTLE/POWERTRAIN. I TURNED THE CAR OFF THEN BACK ON. THE WRENCH DISAPPEARED AND I WAS ABLE TO DRIVE IT HOME. WHEN I GOT HOME, I CALLED OUR USUAL FORD SERVICE GUY AND WAS TOLD IT COULD HAVE BEEN SOMETHING LODGED IN THE AIR FILTER BUT THAT IF IT HAPPENED AGAIN TO CALL THEM. I WAS ABLE TO DRIVE IT TO WORK AND RUN SOME ERRANDS HOWEVER I FELT LIKE IT WAS JERKING. THEN LATER THAT AFTERNOON, WHILE DRIVING APPROXIMATELY 40 MPH ON A MAIN ROAD, IT HAPPENED AGAIN. ONCE AGAIN, I WAS ABLE TO PULL TO THE SIDE SOMEWHAT (IT WAS A LONG RIGHT HAND TURN LANE). I TURNED OFF THE CAR AND BACK ON, THE WRENCH WENT AWAY SO I TRIED TO MOVE FORWARD AND IT HAPPENED AGAIN JUST AFTER A FEW FEET. I TURNED THE CAR OFF AND ONE AGAIN AND THIS TIME THE WRENCH DISAPPEARED HOWEVER THE CHECK ENGINE WARNING LIGHT CAME ON AND THAT'S WHEN I KNEW I COULD NOT TRUST DRIVING THIS CAR ANY LONGER. I CALLED FORD, CALLED A TOW TRUCK AND IT IS AT THE DEALER NOW. WE WERE INFORMED IT WAS A BAD THROTTLE BODY. I HAD DONE SOME ONLINE RESEARCH AFTER IT HAPPENED THAT MORNING AND FOUND OUT THERE WERE MANY, MANY INSTANCES JUST LIKE MINE SO WHEN IT HAPPENED AGAIN IN THE AFTERNOON, I PRETTY MUCH KNEW THAT WAS GOING TO BE THE OUTCOME. WE WERE TOLD BY THE DEALER THAT THEY'VE BEEN HAVING AN ISSUE GETTING THE PART LATELY SO IT'LL BE ANOTHER 5 DAYS BEFORE THEY'LL RECEIVE IT AND IT'LL COST $488+TAX BECAUSE IT'S NOT COVERED UNDER WARRANTY. *TR
Power train, Electrical system, Fuel/propulsion system, Jun 6, 2013
I WAS DRIVING ON THE HIGHWAY WHEN THE MOTOR IN THE ESCAPE JUST DIED, I WAS FORCED TO MOVE FROM THE LEFT LANE OF THE HIGHWAY TO THE RIGHT WITH ALMOST NO POWER. NO ACCIDENT OCCURRED I TOOK THE TRUCK TO THE FORD DEALERSHIP AND THEY SAY THAT PART IS ON NATIONAL BACKORDER FORD IS MAKING 4000 OF THE THROTTLE BODIES IN ORDER TO KEEP WITH THE DEMAND. *TR
Fuel system, Gasoline, Power train, Jun 5, 2013
WHILE DRIVING AT ROUGHLY 25-30 MPH VEHICLE STOPPED ACCELERATING AND COASTED REGARDLESS OF PRESSURE TO GAS PEDAL. I WAS IN A BUSY INTERSECTION AND WAS UNABLE TO GET OUT OF THE WAY. WRENCH LIGHT CAME ON WHEN VEHICLE STOPPED ACCELERATING. I COASTED TO A DRIVEWAY (NO SHOULDER) AND SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE. AT THIS TIME, THE ENGINE LIGHT WAS ON WITH NO WRENCH LIGHT. CAR ACCELERATED FINE SO I CONTINUED HOME. IN THE SPAN OF 5 MILES, THIS SAME INCIDENT OCCURRED 4 TIMES. TURNING THE CAR OFF AND ON WOULD TEMPORARILY FIX THE ISSUE, BUT THE ENGINE LIGHT NEVER LEFT. IN ROUTE, I STAYED ON ROADS WITH SHOULDER ALLOWANCES OR FREQUENT TURNOFFS, WHERE POSSIBLE. THE FOLLOWING DAY, I TOOK THE VEHICLE TO A MECHANIC WHO RAN DIAGNOSTIC AND DETERMINED IT WAS THE THROTTLE ACTUATOR CONTROL SYSTEM. CURRENTLY HAVING TROUBLE FINDING THE PART TO FIX THE ISSUE, BECAUSE OF ITS CURRENT HIGH DEMAND. I'M TOLD IT COULD BE A MONTH. *TR
Power train, Engine, Jun 5, 2013
I PURCHASED A 2010 FORD ESCAPE LIMITED IN OCTOBER 2010. IN JUST TWO AND HALF OF YEARS OF HAVING THE VEHICLE AND UNDER 50,000 MILES, I HAD TO REPLACE THE THROTTLE BODY COSTING ME $385 (AFTER TALKING THE SERVICE GUY DOWN TO THAT PRICE). THE INCIDENT OCCURRED ON APRIL 24, 2013 WHILE DRIVING HOME FROM WORK FOR LUNCH. I WAS DRIVING ON A BUSY ROAD WHEN MY CAR'S SPEED STARTED TO SLOW DOWN AUTOMATICALLY. I TRIED TO PRESS THE GAS BUT IT WOULD NOT ACCELERATE ALTHOUGH THE ENGINE WAS STILL ON. THERE WERE NO LIGHTS ON INDICATING A PROBLEM, SO I PULLED INTO THE FIRST PLACE I COULD, TURNED OFF THE CAR AND TURNED IT BACK ON. IT STARTED RIGHT BACK UP SO I DIDN'T THINK ANYTHING OF IT AND PULLED BACK OUT ONTO THE STREET. IT HAPPENED TWO MORE TIMES ON MY WAY HOME BEFORE I SAW THE FIRST MECHANIC SHOP AND TURNED IN. BY THE THIRD TIME THE (WRENCH) LIGHT CAME ON. SINCE I WAS STILL UNDER THE POWERTRAIN WARRANTY THE MECHANIC TOLD ME IT WAS BEST TO GO TO THE CLOSEST FORD LOCATION. AFTER LOOKING AT MY CAR THEY TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED AND DUE TO WHAT TYPE OF PART IT WAS, THE REPAIR WAS NOT COVERED UNDER MY WARRANTY SO I HAD TO PAY THE FULL AMOUNT. THIS DOES NOT SEEM NORMAL GIVEN THAT THE CAR IS ONLY A FEW YEARS OLD AND LESS THAN 50,000 MILES. I AM FEARFUL THAT MORE PROBLEMS ARE TO COME... *TR
Power train, Jun 3, 2013
AS I WAS DRIVING MY 2010 FORD ESCAPE ON THE HIGHWAY, IT STARTED TO BUCKLE AND IT EVENTUALLY TURNED OFF BY ITSELF. THE ONLY THING THAT WAS REMAINING ON WAS MY RADIO. I HAD NO STEERING, AND THE GAS PEDAL DID NOT EVEN WORK. ON A BUSY HIGHWAY, I HAD TO SOME HOW PULL OVER, PUT THE CAR IN PARK, AND, HAD TO RESTART IT. I DID NOTICE A WRENCH SYMBOL ON MY DASHBOARD THAT LIGHTED UP. DIDN'T KNOW WHAT IT MEANT, SO, I WENT AHEAD AND GOT MY MANUAL OUT. THE SYMBOL HAS STATED THAT IT WAS "THE THROTTLE/POWERTRAIN" AND I NEEDED TO SEE A DEALER AS SOON AS POSSIBLE. THIS INCIDENT HAS HAPPENED BEFORE, I JUST DID NOT KEEP TRACK OF IT. THIS TIME IT WAS MORE WORSE THAN THE OTHERS. ON JUNE 1ST 2013 IT ACTUALLY DID IT TWICE IN ONE DAY. THANKFULLY THE SECOND TIME AROUND I WAS IN THE CLEAR AND PULLED OVER INTO AN OFFICE COMPLEX. HAD TO DO THE SAME THING OVER AGAIN. PLEASE CHECK INTO THIS DEFECT. IT IS REALLY DANGEROUS, SCARY, AND ITS AN ACCIDENT WAITING TO HAPPEN. LUCKILY FOR ME, THAT THIS DID NOT HAPPEN. AS OF JUNE 3RD 2013 THE DEALER REPLACED MY THROTTLE AUTO BODY. I AM HOPING THAT THIS DOESN'T HAPPEN TO ANYBODY ELSE. IT CAN CAUSE SERIOUS DAMAGE TO ANOTHER PERSON, IF, THEY ARE NOT CAREFUL, AND, DON'T KNOW WHAT TO DO. THANK GOD, I HAD MY HUSBAND WITH ME WHEN THIS HAPPENED. THE OTHER TIMES, I WAS ACTUALLY BY MYSELF AND SCARED OUT OF MY MIND . I WAS IN THE MIDDLE OF THE ROAD AND ON A BUSY BRIDGE WHEN MY TRUCK COMPLETELY STALLED ON ME. I COULD HAVE KILLED SOMEBODY OR MYSELF. MY TOTAL BILL FOR THIS PART TO BE REPLACED WAS $455.00. I AM HOPING YOU CAN CHECK INTO THIS PROBLEM FOR OTHER DRIVERS AS WELL. ONE DAY THIS IS GOING TO HAPPEN TO SOMEBODY, AND, IT WILL CAUSE A VERY SERIOUS ACCIDENT. *TR
Power train, Jun 3, 2013
I WAS DRIVING DOWN 128 (A MAJOR HIGHWAY) , WHEN MY CAR 'APPEARED' TO DOWNSHIFT ALL ON IT'S OWN. THE 'WRENCH' APPEARED ON THE DASHBOARD AND I MANAGED TO COAST INTO A REST AREA BEFORE THE CAR EVENTUALLY STALLED. I WAS ABLE TO RESTART THE VEHICLE AND AT FIRST IT SEEMED LIKE EVERYTHING WAS FINE AGAIN. I ATTEMPTED TO DRIVE IT HOME, BUT 4-5 MINUTES IN THE SAME THING HAPPENED. IT HESITATED, LIGHT CAME ONE, CAR STALLED, I DANGEROUSLY COASTED INTO THE BREAKDOWN LANE. THIS HAPPENED 3 TIMES BEFORE I THEN DECIDED TO GET IT TOWED SINCE IT WAS STALLING IN DANGEROUS PLACES AND I DIDN'T THINK I WOULD MAKE IT HOME. I HAD IT TOWED TO A MECHANIC THAT NIGHT. NEXT DAY I WAS TOLD IT'S THE ETB, BUT IT'S NOT COVERED. I WAS ALSO TOLD THAT THIS PART IS NOT IN STOCK SINCE THERE ARE SO MANY BEING SOLD. THIS APPEARS TO BE A GOOD CANDIDATE FOR A RECALL, SINCE IT SOUNDS LIKE SOMETHING COMMON AND CAN RESULT IN SERIOUS INJURY OR WORSE. THIS IS MY 5TH FORD, I'VE HAD THE EXPLORER, MUSTANG, FORD 250, FORD 150 AND NOW THE ESCAPE. AS A LOYAL CONSUMER I WOULD EXPECT THE MANUFACTURER TO DO THE PROPER THING AND MAKE THIS MORE THAN TSB SINCE IT'S A DEFINITE DANGER. I'M JUST HAPPY MY KIDS WERE NOT IN THE CAR AT THE TIME. *TR
Power train, Jun 2, 2013
I HAVE BEEN A FORD OWNER FOR YEARS, AND THIS IS THE FIRST COMPLAINT I AM FILING. MY 2010 FORD ESCAPE SUDDENLY LOST ALL POWER AND I HAD TO PULL IT TO THE SIDE OF THE ROAD. IT RESTARTED AND RESUMED DRIVING NORMALLY. THE NEXT DAY I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY. SINCE I WAS ON THE INTERSTATE OUTSIDE A MAJOR CITY, I FEEL THIS IS A REAL SAFETY HAZARD. I HAD NO ABILITY TO POWER THE VEHICLE OTHER THAN ITS OWN MOMENTUM. I REALLY WANT TO SEE THIS PART RECALLED! *TR
Power train, Jun 1, 2013
I WAS DRIVING AND MY VEHICLE JUST STOPPED WORKING AT LEAST I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE PART IS NOT IN STOCK AT ANY FORD DEALER AND HAS BEEN BACK ORDERED SO TO ME THAT MEANS IT IS A REGULAR PROBLEM ON THIS VEHICLE. I NEED TO KNOW IF OTHER CARS HAD THIS PROBLEM. *TR
Power train, May 31, 2013
TRAVELING IN THE LEFT LANE AT 70MPH DOWN I696 IN OAKLAND COUNTY MICHIGAN, VEHICLE WENT DEAD. "WRENCH" LIGHT CAME ON. I PULLED OVER TO THE RIGHT SHOULDER. CAR WAS RUNNING, HOWEVER NO POWER. I TURNED THE CAR OFF AND RE-STARTED. IT RAN FINE AFTER THAT. ONE MONTH LATER THE SAME ISSUE OCCURRED. THIS TIME TRAVELING 45MPH DOWN THE ROAD, VEHICLE WENT DEAD, I PULLED OVER , RE-STARTED. TRAVELLED ANOTHER 100FT, SAME ISSUE. TRIED AGAIN, THIS TIME WENT ABOUT 200FT, DIED. THE WRENCH LIGHT AND AMBER ENGINE LIGHT CAME ON. THIS TIME THE ENGINE LIGHT REMAINED ON AND THE ESCAPE WAS TOWED TO THE FORD DEALER ON MAY 18, 2013. AS OF MAY 31, 2013, THE THROTTLE BODY HAS BEEN ON BACK ORDER. VEHICLE SITS IN THEIR LOT AWAITING PART. *TR
Engine and engine cooling, Power train, Vehicle speed control, May 30, 2013
AS VEHICLE WAS PROCEEDING FORWARD FROM A STOP ONTO A FOUR LANE ROAD WITH THE SPEED LIMIT OF 35 MPH, IT ROLLED FORWARD AND NO POWER WAS PROVIDED. NO WARNING LIGHTS PRIOR TO THIS. THE THROTTLE CONTROL / POWER TRAIN LIGHT CAME ON AND WE WERE ONLY ABLE TO GO APPROXIMATELY 20 -30 YARDS ONTO THE SHOULDER ATTEMPTING TO GO AROUND THE CORNER AND UP A HILL THE VEHICLE WAS UNABLE TO DO THIS WE ROLLED BACK TO THE SHOULDER THEN TURNED THE CAR OFF RESTARTED AND THE CHECK ENGINE LIGHT APPEARED AND WERE ABLE TO GET THE CAR UP THE HILL AND HOME. CAR WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DIAGNOSED AS A FAILED THROTTLE BODY WHICH WAS THEN REPLACED.
Power train, Vehicle speed control, May 30, 2013
WHILE I WAS DRIVING, THE CAR STARTED STALLING : THE SPEED INDICATOR STARTED COMING DOWN AND EVEN PRESSING ON THE ACCELERATOR, THERE WAS NO PICK UP AND THE WRENCH SIGN LIT UP INDICATING THE POWER TRAIN DEFECT.I MOVED THE CAR TO THE SHOULDER AND WAITED FOR SOME ASSISTANCE. I MECHANIC FRIEND OF MINE CAME AFTER ABOUT 45 MIN. HE STARTED THE CAR AND THE WRENCH SIGN WAS NO LONGER THERE. RODE THE CAR FOR ABOUT 10 MILES TO GET TO MY HOUSE. RAN SOME ERRANDS (ABOUT 20 ROUND TRIP MILES) LATER AND THE CAR RODE FINE. ON 5/30/2013 MORNING (TODAY) ON MY WAY TO WORK, THE TRUCK STALLED AGAIN WITH THE LIT UP WRENCH SIGN. PULLED ON TO THE SHOULDER, TURNED OFF ENGINE AND GOT THE TRUCK TOWED TO THE CLOSEST FORD DEALER - BOB DAVIDSON FORD,, PARKVILLE, MARYLAND 21234 (410-661-6400). THEY PERFORMED DIAGNOSTICS FOR A FEE OF $123.00 AND SAID THAT THE THROTTLE BODY ASSEMBLY NEED TO BE REPLACED. THE SERVICE DEPT INDICATED THAT THEY WERE OUT OF THESE PARTS AND IS BACKORDERED. THEY WERE NOT SURE WHEN THEY WILL GET THE PART. I DROVE THE SUV HOME WITH NO FURTHER PROBLEMS. I CALLED FORD MOTOR CO. CUSTOMER RELATIONS AND COMPLAINED. THEY ISSUED A CLAIM NUMBER CAS[XXX]. I AM UNABLE TO RENT A CAR AS I DON'T KNOW HOW LONG IT WOULD BE UNTIL THEY GET THE PART TO FIX. I SEARCHED AND FOUND THAT THIS HAD BEEN A RECURRING PROBLEM FOR THE ESCAPE 2010. FORD SHOULD BE RESPONSIBLE TO REPAIR THIS PROBLEM, I ASKED THE CUSTOMER SERVICE REPRESENTATIVE "IS FORD WAITING UNTIL PEOPLE GET KILLED TO FIX THIS DANGEROUS DEFECT?". IT IS QUITE DANGEROUS IF IT HAPPENS WHILE DRIVING IN THE EXPRESS WAY AT 55-60 MPH IN AN INSIDE LANE. GOD HELP THE ESCAPE OWNERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR