2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: power train
513 reports, newest first. Show all
Power train, Sep 4, 2012
ON 8/11/12 WAS TRAVELING ON INTERSTATE HIGHWAY AT 65 MPH WHEN I NOTICED I WAS LOSING ACCELERATION DESPITE CONSTANT PRESSURE ON THE GAS PEDAL. THE VEHICLE WAS UNRESPONSIVE TO THE GAS PEDAL. STEERING AND BRAKES WERE RESPONSIVE FOR ABOUT 30 SECONDS. AFTER THAT 30 SECONDS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE ENGINE CONTINUED TO RUN. I COASTED TO A STOP, PUT THE VEHICLE IN PARK, AND TURNED THE CAR OFF. AFTER A MINUTE OR TWO I ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE RESTARTED AND RAN NORMALLY. ON 8/12/12 I WAS ON THE HIGHWAY WHEN THE PROBLEM RECURRED IN THE SAME ORDER AND TIMING. THEN ON 8/30/12 I WAS AGAIN ON THE HIGHWAY WHEN THE PROBLEM RECURRED, AGAIN AROUND 65 MPH. I RESTARTED THE VEHICLE, PROGRESSED AROUND A MILE FURTHER, AND THE PROBLEM OCCURRED AGAIN. RESTARTED, AND THE PROBLEM OCCURRED AGAIN, AROUND 65 MPH, ABOUT 30 MILES LATER. AT THIS TIME I NOTICED THE "WRENCH" LIGHT WAS ON AS I COASTED TO A STOP. I RESTARTED, TURNED AROUND TOWARD HOME, AND THE PROBLEM RECURRED AGAIN. AT THIS TIME I SAW THE "WRENCH" LIGHT AND THE POWERTRAIN WARNING LIGHT WERE BOTH ON. I TURNED THE VEHICLE OFF, RESTARTED, AND WAS ABLE TO DRIVE 70 MILES HOME WITHOUT ANY ADDITIONAL OCCURRENCES. AS OF TODAY THE PROBLEM HAS OCCURRED SIX TIMES. I MADE AN APPOINTMENT WITH MY LOCAL DEALERSHIP THIS MORNING FOR 8/14/12. *TR
Power train, Electrical system, Sep 2, 2012
TWICE, VEHICLE WENT INTO "LIMP MODE" AND FAILED TO ACCELERATE, ONCE WHILE STOPPED AT A TRAFFIC SIGNAL, AND A SECOND TIME WHEN TURNING ONTO ANOTHER ROADWAY. THE ENGINE WOULD ONLY IDLE AND WE HAD TO PULL OUT OF MOVING TRAFFIC AND SHUT DOWN THE ENGINE FOR A MINUTE AND THEN RESTART. IT WOULD THEN RUN FINE. GUESSING THE THROTTLE COMPUTER HAD TO REBOOT TO FUNCTION AGAIN. *TR
Power train, Fuel/propulsion system, Aug 28, 2012
WHILE DRIVING 65 MPH ON A VERY BUSY FREEWAY AND WITHOUT ANY WARNING THE VEHICLE JERKED AND IMMEDIATELY LOST POWER. THE ENGINE DID NOT SHUT OFF BUT THERE WAS NO RESPONSE FROM THE ACCELERATOR. FORTUNATELY WE WERE ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WOULD NOT GO MORE THAN 5 MPH. THE WRENCH WARNING LIGHT (FOR POWER TRAIN ISSUES) CAME ON. WE TURNED OFF THE CAR AND WAITED 10 MINUTE AND RESTARTED THE CAR. THE WRENCH LIGHT DID NOT COME ON AND WE WERE ABLE TO DRIVE IF OFF THE HIGHWAY TO THE DEALER. THE DEALER ADVISED THE THROTTLE BODY HAD FAILED AND SINCE THE CAR WAS 4,500 OVER THE 36,000 MILE WARRANTY LIMIT IT WAS NOT COVERED. THE DEALER REPLACED THE THROTTLE BODY. IF THE DRIVER WERE LESS EXPERIENCED AND HAD A FAILURE ON A BUSY FREEWAY AT NIGHT THERE COULD HAVE BEEN A TERRIBLE ACCIDENT. THIS IS A SERIOUS SAFETY DEFECT THAT SHOULD BE RECALLED. FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. *TR
Power train, Aug 10, 2012
WHILE DRIVING AT APPROX 45MPH, MY 2010 FORD ESCAPE SUDDENLY STOPPED ACCELERATING AND THE CAR SLOWED TO A CRAWL IN THE MIDDLE OF TRAFFIC. THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION AND GET THE CAR INTO A PARKING LOT. I HAD THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME MY THROTTLE HAD TO BE REPLACED. THE CAR GAVE NO INDICATION OF A PROBLEM PRIOR TO THIS. *TR
Power train, Aug 6, 2012
DRIVING ON FREEWAY AT 70 MPH. LOST DRIVE POWER AS IF TRANSMISSION HAD DISCONNECTED (EVEN THOUGH TRANSMISSION SHIFTER WAS IN DRIVE MODE) AND "WRENCH" LIGHT CAME ON. TACHOMETER SHOWED ABOUT 1100 RPM. PUSHING THE ACCELERATOR PEDAL DOWN DID NOT INCREASE ENGINE RPM. COASTED TO SHOULDER. TURNED OFF IGNITION AND RESTARTED THE VEHICLE, IMMEDIATELY. VEHICLE STARTED UP AND DROVE NORMALLY. *TR
Power train, Structure, Jul 31, 2012
MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MONEY. I DECIDED NOT TO WASTE ANYMORE TIME PAYING DIAGNOSTIC FEES AND MAYBE HOPE THE VEHICLE FALLS APART I FEEL LIKE I AM UP AGAINST A WALL I KNOW THIS IS MY LAST TIME DEALING WITH FORD TIME TO MOVE ON ESPECIALLY WITH THIS 36,000 MILE WARRANTY CRAP. THE NOISE IS DEFINITELY THERE AS OTHERS CAN HEAR IT. I FEEL STUCK I JUST PRAY THAT NOTHING HAPPENS TO ME WHEN DRIVING THIS JUNK! *TR
Power train, Jul 23, 2012
A LIGHT IN THE SHAPE OF A WRENCH SUDDENLY APPEARS ON THE DASHBOARD OF THE CAR. THE CAR GOES IMMEDIATELY INTO NEUTRAL BUT ENGINE KEEPS RUNNING. MANAGED TO GET TO SHOULDER AND TURNED OFF CAR. WAITED AND RESTARTED. THIS WAS THE THIRD TIME IT HAPPENED, BUT THE FIRST TIME IT HAPPENED ON A HIGHWAY, CREATING A POTENTIALLY DANGEROUS SITUATION. EACH TIME, THE LOCAL FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AND KEPT THE CAR FOR SEVERAL WEEKS. THEY'VE NEVER BEEN ABLE TO FIND OUT WHAT IS CAUSING THIS. *TR
Power train, Jul 20, 2012
WHILE DRIVING AT 35MPH IN THE CITY, THE CAR LOST ALL POWER, WHILE IT WAS ABLE TO STEER AND BRAKE, THE GAS PEDAL DID NOT WORK, RPM SLOWED TO 500 AND THE CAR COASTED TO A STOP. THE WRENCH WARNING LIGHT TURNED ON. I TURNED OFF THE IGNITION AND WHEN I RESTARTED THE CAR, IT RAN WELL. THE SAME SITUATION AND SEQUENCE OCCURRED 24 HOURS LATER. I TOOK THE CARE TO A LOCAL FORD DEALER WHO SAID THAT THE COMPUTER REVEALED NO ISSUES. THEY KEPT THE CAR AND WERE ABLE TO EXPERIENCE THE LOSS OF POWER ON A TEST DRIVE. ACCORDING TO THE MECHANIC, THE COMPUTER SHOWED NO ERROR CODE BUT THEIR READINGS REVEALED ERRATIC READINGS WITH THE MASS AIR SENSOR. THEY REPLACED IT BUT TOLD ME THAT THE SENSOR ITSELF DID NOT SEEM OT BE MALFUNCTIONING. THE DEFECT CAUSED A POTENTIAL DANGEROUS SITUATION. WITHOUT POWER, THERE WOULD BE NO WAY TO GET OUT OF THE WAY OF TRAFFIC. I WAS FORTUNATE THAT THE ROAD WAS QUIET AND I COULD COAST FROM THE INSIDE LANE TO THE SIDE OF THE ROAD WITHOUT BEING HIT BY ANOTHER VEHICLE. *TR
Power train, Jul 20, 2012
DRIVING ON FREEWAY, BETWEEN 4PM AND 5PM, 40MPH. WRENCH LIGHT CAME ON AND PRESSING GAS PEDAL RESULTED IN NO FORWARD MOMENTUM OR RESPONSE FROM THE RPM GAUGE. PULLED OVER COASTING, NO FURTHER RESPONSE FROM THE GAS PEDAL IN PARK OR NEUTRAL. RESTARTED CAR, PROCEEDED NORMALLY. HAPPENED AGAIN A MONTH LATER, SAME SPEED, SAME TIME OF DAY. TOOK CAR TO THE DEALER. THEY WERE ABLE TO IDENTIFY THE ISSUE (THROTTLE BODY) RIGHT AWAY FROM MY DESCRIPTION. THE THROTTLE BODY WAS REPLACED, NO FURTHER ISSUES. I HAVE SEEN SEVERAL COMPLAINTS VIA THE INTERNET REGARDING THE SAME ISSUE. ISSUE WAS REPLICATED IN A NON-RELATED VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=6HKMOS9POHU. *TR
Power train, Jul 12, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED WHILE DRIVING AT ALL SPEEDS AND WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO FIGURE OUT HOW TO REPAIR THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Power train, Engine, Jul 1, 2012
DRIVER WAS ACCELERATING AT 35 MPH AND 2010 FORD ESCAPE ENGINE BECAME NON-RESPONSIVE. ATTEMPTS TO PRESS THE ACCELERATOR WERE UNPRODUCTIVE. POWERTRAIN LIGHT CAME ON. VEHICLE COASTED TO SHOULDER OF ROAD AND WAS TURNED OFF AND RESTARTED. POWERTRAIN LIGHT WENT OUT UPON RESTARTING. VEHICLE INSPECTION AT FORD DEALER REVEALED NO PROBLEMS. THREE DAYS ALTER, SAME INCIDENT HAPPENED WITH A DIFFERENT DRIVER. THE EXPERIENCE WAS DESCRIBED AS THE GAS PEDAL BEING DISENGAGED FROM THE ENGINE. *TR
Power train, Jun 28, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A POPPING SOUND IN THE TRANSMISSION WHENEVER HE WOULD SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WERE NOT LIABLE. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 117,000.
Power train, Other or unspecified, Engine, Jun 22, 2012
I WAS GOING APPROX. 30 - 35 MPH AND MY CAR STARTED JERKING AND SPUTTERING AS IF IT WERE OUT OF GAS THEN JUST DIED IN THE MIDDLE OF AN INTERSECTION. MY HUSBAND HAD TO PUSH ME ACROSS THREE LANES OF TRAFFIC TO A STATION WHERE WE BOUGHT GAS. THE CAR STARTED RIGHT UP SO WE WENT CONTINUED ON WITH OUR BUSINESS. WE GOT ON THE INTERSTATE AND WAS GOING ABOUT 65 MPH AND THE SAME THING HAPPENED. I GOT IT ON THE SHOULDER AND IT DIED AGAIN SO WE CALLED THE EXTENDED WARRANTY CO. (WHICH CHARGED ME AN ADDITIONAL $200 DEDUCTIBLE ON TOP OF THE COST OF THE WARRANTY) AND THEY HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH WAS ON THE OTHER SIDE OF THE INTERSTATE. MY SISTER HAS THE SAME CAR (ONLY A YEAR NEWER) AND THE EXACT SAME THING HAPPENED TO HER WHILE SHE WAS ON VACATION IN INDIANA. IN RESEARCHING THE INCIDENT WE DISCOVERED THIS IS A VERY COMMON PROBLEM IN THE ESCAPE. THE MECHANIC AT THE FORD DEALERSHIP WHERE SHE HAD HER CAR TOWED TO MADE THE STATEMENT THAT HE HAS BEEN WAITING FOR TWO YEARS FOR A RECALL ON THIS PART. IF THIS IS A COMMON ISSUE THEN WHY HASN'T FORD ISSUED A RECALL (RECALL EVEN A FORD MECHANIC IS WAITING FOR)? IN RESEARCHING WE ALSO DISCOVERED ANOTHER ISSUED WITH THE BACK WINDOW EXPLODING. I DO NOT FEE SAFE DRIVNG MY ESCAPE (WHICH I ABSOLUTELY LOVE). I AM READY TO TRADE IT IN <SIGH>. OH, AND THE MECHANIC ALSO SAID THE PART HE REPLACED WAS THE EXACT SAME PART AS THE ONE THAT WAS ORIGINALLY IN THE CAR. WHEN ASKED WHAT IS TO KEEP THIS FROM HAPPENING AGAIN AND HE SAID "NOTHING BECAUSE IT IS THE SAME PART". SO, THEY TOOK A DEFAULTED PART OUT AND REPLACED IT WITH ANOTHER DEFAULTED PART. I WOULD JUST LIKE TO KNOW WHY A RECALL HASN'T BEEN ISSUED ON THIS PART. THANKS FOR YOUR TIME. *TT
Power train, Jun 19, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE WOULD JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE SENSORS AND TRANSMISSION WOULD NEED REPROGRAMMING. THE VEHICLE WAS REPAIRED BUT THE VEHICLE WOULD SHIFT EXTREMELY HARD AND WOULD NOT ACCELERATE AFTER THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE DEALER REPROGRAMMED THE SENSORS AND TRANSMISSION AGAIN, BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 35,151.
Power train, Vehicle speed control, Jun 6, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH WHEN THE VEHICLE LOST ACCELERATION. THE VEHICLE THEN IDLED AND WOULD NOT ACCELERATE OVER 15 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 2,800 UPDATED 7/9/12 *CN THE DEALER DETERMINED THE PROBLEM WAS A FAULTY ELECTRONIC THROTTLE BODY. UPDATED 07/10/12
Power train, Vehicle speed control, May 14, 2012
I TOOK MY 2010 FORD ESCAPE 4 CYLINDER AUTOMATIC TRANSMISSION 2WD VEHICLE IN DUE TO THE NHTSA RECALL NOTICE FOR THE TRANSMISSION. EVEN BEFORE I GOT THE RECALL NOTICE I NOTICED THAT 1 TIME OUT OF 10 WHEN I ENGAGED MY CAR FROM PARK TO DRIVE THAT THE CAR WOULD SHAKE VIOLENTLY ( LIKE, SOMEONE JUST HIT MY CAR WITH THEIR CAR ). IN ADDITION, OFTEN, I WOULD NOTICE THAT THE VEHICLE WOULD NOT SWITCH GEARS IN A CLEAN AND PROPER FASHION. SO, WHEN I GOT THE RECALL NOTICE, I THOUGHT THIS WILL BE FIXED. AFTER GETTING THE CAR BACK FROM THE FORD DEALERSHIP AND THEM SAYING NOTHING WAS WRONG WITH THE VEHICLE AND THE MY CAR WAS NOT EFFECTED BY THE RECALL, I STILL HAD THESE SAME ISSUES ALL THE WHILE. WELL, ON MAY 8, I WAS DRIVING HOME AND THE "WRENCH" LIGHT (POWERTRAIN FAULT INDICATED/DETECTED ! ) CAME ON THE DISPLAY/INSTRUMENT PANEL. IN ADDITION, I NOTICED THAT THE TRANSMISSION WAS ALSO NOT RUNNING THAT WELL. I TOOK IT INTO THE DEALERSHIP AND DROPPED IT OFF RIGHT AWAY THAT NIGHT. IT HAS BEEN 5 DAYS AND THE WORK IS STILL NOT DONE. MY SERVICE ADVISOR TELLS ME THAT IT IS THE VALVE BODY THAT NEEDS TO BE REPLACED. HE SAID PERHAPS ON WEDNESDAY IT WILL BE DONE. *JS
Power train, Mar 6, 2012, fire
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND SUDDENLY, THERE WAS HESITATION AND A VIOLENT JERKING MOTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V222000 (POWER TRAIN: AUTOMATIC TRANSMISSION) YET, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE. THE TRANSMISSION VALVE BODY WAS REPLACED ON ONE OCCASION AND THE BURNED CLUTCH AND TRANSMISSION DRUMS WERE REPLACED AT A DIFFERENT TIME. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 864.
Power train, Jan 24, 2012
THE VEHICLE JERK AND LUNGES AT DIFFERENT SPEEDS. SHIFTS HARD DURING HIGHWAY DRIVING AND LUNGES AND JERKS VERY VIOLENTLY DURING TAKE-OFF AT RANDOM TIMES. THIS VEHICLES HAS BEEN TAKEN BACK TO THE FORD DEALERSHIP FOR REPAIR ON FOUR DIFFERENT OCCASIONS WITH NO SUCCESS FOR REPAIR. EVEN MORE AGGRAVATING IS THAT WHEN TAKEN TO THE DEALERSHIP FOR REPAIR THEY EXPECT YOU TO REPLACE THE GAS IN THE LOANER WHICH IS NOT EVEN CLOSE TO AS NICE OF A CAR THAT YOU ARE HAVING REPAIRED YET THEY DO NOT REPLACE YOUR GAS OUT OF YOUR CAR. VERY FRUSTRATING. THE MECHANICS ACT LIKE THEY HAVE NO IDEA WHAT IS WRONG WITH THE VEHICLE AND HAVE TRIED VARIOUS THINGS TO FIX IT TO NO AVAIL. SOMETIMES THE VEHICLE JERKS SO HARD IT GIVES YOU WHIPLASH. *TR
Power train, Nov 2, 2011
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. ONCE THE CONTACT WAS ABLE TO GET THE VEHICLE INTO GEAR, IT THEN SHIFTED INTO NEUTRAL VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO REFLASHED THE CONTROLLER AND REPLACED THE TRANSMISSION VALVE BODY IN ORDER TO FIX THE PROBLEM. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 12,000.
Power train, Nov 1, 2011
THE LEFT FRONT AXLE SEAL BEGAN LEAKING FLUID. *TR
Power train, Electrical system, Aug 31, 2011
WHILE DRIVING TO THE TPA ON I-75 APPROACHING THE EXIT FOR I-4 WE SLOWED FOR A TRUCK THAT CUT US OFF. OUR VEHICLE SHIFTED DOWN AT LEAST TWO GEARS WHICH CAUSED THE ENGINE TO OVER REV. WE TRIED TO SPEED UP, BUT THE ENGINE JUST REVVED HIGHER. SO WE SLOWED WHILE EXITING ON TO THE RAMP FOR I-4. WE WERE ABLE TO GET OVER TO THE RIGHT AND PULL OFF THE RAMP ROAD BEFORE GETTING ON TO I-4. WE TURNED THE ENGINE OFF AND SAT FOR A FEW MINUTES TO COMPOSE OURSELVES. I WAS HOPING THAT THE SYSTEM WOULD RESET ITSELF SO WE COULD CONTINUE. WE STARTED THE ENGINE AND WE CONTINUED TO THE AIRPORT WITHOUT ANYMORE PROBLEMS. I DROVE HOME, CALLED JOHN AT BRANDON FORD AND DESCRIBED THE PROBLEM. HE SAID IT WOULD BE DIFFICULT TO SOLVE THE PROBLEM BECAUSE NONE OF THE DASH LIGHTS CAME ON DURING THE INCIDENT. HE SAID TO DRIVE THE VEHICLE AND HOPEFULLY IT WOULDN'T HAPPEN AGAIN. I DROVE FOR TWO WEEKS DROVE WITHOUT INCIDENT UNTIL 8/26/2011. THE SAME THING HAPPENED AS BEFORE. THE ENGINE DOWN SHIFTED ABOUT 65 MPH AND THE ENGINE BEGAN REVVING. WE SLOWED THE VEHICLE AND CAME TO A STOP TO MAKE A LEFT TURN. AFTER ACCELERATING WE FELT THE ENGINE OVER REVVING BEFORE SHIFTING. THE VEHICLE IS UNSAFE TO DRIVE. IT IS UNPREDICTABLE AS TO WHEN A PROBLEM WILL OCCUR. IT'S A MATTER OF TIME BEFORE SOMETHING BAD IS GOING TO HAPPEN. WE NEED THIS PROBLEM FIXED WITH ASSURANCE THAT IT IS TRULY FIXED OR WE NEED RESTITUTION FROM FORD FOR SELLING US AN UNSAFE VEHICLE.
Power train, Aug 27, 2011
WHILE DRIVING TO THE TPA ON I-75 APPROACHING THE EXIT FOR I-4 WE SLOWED FOR A TRUCK THAT CUT US OFF. OUR VEHICLE SHIFTED DOWN AT LEAST TWO GEARS WHICH CAUSED THE ENGINE TO OVER REV. WE TRIED TO SPEED UP, BUT THE ENGINE JUST REVED HIGHER. SO WE SLOWED WHILE EXITING ON TO THE RAMP FOR I-4. WE WERE ABLE TO GET OVER TO THE RIGHT AND PULL OFF THE RAMP ROAD BEFORE GETTING ON TO I-4. WE TURNED THE ENGINE OFF AND SAT FOR A FEW MINUTES TO COMPOSE OURSELVES. I WAS HOPING THAT THE SYSTEM WOULD RESET ITSELF SO WE COULD CONTINUE. WE STARTED THE ENGINE AND WE CONTINUED TO THE AIRPORT WITHOUT ANYMORE PROBLEM. I DROVE HOME AND FOR TWO WEEKS DROVE WITHOUT INCIDENT UNTIL 8/26/2011. THE SAME THING HAPPENED AS BEFORE. THE ENGINE DOWN SHIFTED ABOUT 65 MPH AND THE ENGINE BEGAN REVVING. WE SLOWED THE VEHICLE AND CAME TO A STOP TO MAKE A LEFT TURN. AFTER EXCELERATING WE FELT THE ENGINE OVER REVVING BEFORE SHIFTING. THE VEHICLE IS UNSAFE TO DRIVE. IT IS UNPREDICTABLE AS TO WHEN A PROBLEM WILL OCCUR. IT?S A MATTER OF TIME BEFORE SOMETHING BAD IS GOING TO HAPPEN. WE NEED THIS PROBLEM FIXED WITH ASSURANCE THAT IT IS TRULY FIXED OR WE NEED RESTITUTION FROM FORD FOR SELLING US AN UNSAFE VEHICLE. *TT
Power train, Aug 22, 2011
2010 FORD ESCAPE XLT. STARTING WITH ABOUT 1200 MILES THE TRANSMISSION BEGAN HARD SHIFTS, HESITATION BETWEEN GEARS, JERKING HARD INTO REVERSE WHEN ENGAGING, HIGH SPEED SHIFTS JERK INTO GEAR SOUNDING LIKE THE REAR END IS FALLING OUT. FORD DEALER FIRST STATED IT WAS NORMAL, AFTER SEVERAL MORE COMPLAINTS THEY DECIDED TO REBUILD THE TRANSMISSION. IT WORKED SMOOTHLY FOR ABOUT 200 MILES THEN STARTED THE SAME THINGS AGAIN, IT GETS MORE FREQUENT AS THE MILES MOUNT UP. MY WIFE IS AFRAID OF THE VEHICLE AND WILL NOT DRIVE OR RIDE IN IT. WHEN ROADS ARE WET THE SHIFTS ARE HARD ENOUGH TO MAKE THE WHEELS SPIN. LAST TIME THE DEALER ADJUSTED THE TRANSMISSION, IT NOW HESITATES WHEN PUTTING INTO GEAR. I WAS TURNING AROUND ON A ROAD THAT I SHOULD HAVE HAD AMPLE TIME BUT WHEN I PUT THE CAR INTO REVERSE IT DELAYED SO LONG TO ENGAGE THAT TRAFFIC WAS HEADING TOWARD ME. IF THE CAR SITS 2-3 DAYS, IT GIVES A LONG HESITATION TO GO INTO 2ND AND 3RD GEAR. ALSO, HAVE EXPERIENCED SQUEALING COMING FROM ENGINE COMPARTMENT, FORD HAS CHANGE THE BELT SEVERAL TIMES AND THE TENSIONER, IT LASTS FOR A FEW HUNDRED MILES AND STARTS AGAIN. ALL ITEMS I HAVE BEEN TOLD ARE NORMAL. I HAVE OWNED MORE THAN 20 CARS AND DO NOT FIND HARD SHIFTS, HESITATIONS, EXCESSIVE NOISE AND HARD CLUNKS TO BE NORMAL BY ANY STRETCH OF THE IMAGINATION. I PAID $25,000 FOR THIS CAR, I HAVE DRIVEN CARS THAT COST HALF THIS PRICE THAT HANDLED BETTER. I HAVE BEEN A LOYAL FORD OWNER OF F150'S, EXPLORERS, EXPEDITIONS AND EVEN A COUPLE OF OLD F100'S. I HAD ALWAYS BEEN VERY HAPPY WITH THEM. THE ESCAPE WAS AN ATTEMPT TO DOWNSIZE FOR OUR 2ND VEHICLE AND HAVE SOMETHING MORE ECONOMICAL, WE LIKED THEM WHEN WE RENTED THEM BUT THIS ONE HAS BEEN A VERY BIG DISAPPOINTMENT AND TIME CONSUMING. *TR
Power train, Jul 7, 2011
THE AUTOMATIC TRANSMISSION IN MY 2010 FORD ESCAPE STARTED "FLARING" BETWEEN 2ND AND 3RD GEARS LAST SEPTEMBER A MONTH AFTER I BOUGHT IT. "FLARING" IS A TERM USED BY FORD TO DESCRIBE WHEN THE TRANSMISSION DELAYS SHIFTING BETWEEN GEARS AND THE ENGINE REVS UNTIL IT FINALLY SHIFTS. THE DEALER HAS WORKED ON IT SEVERAL TIMES AND THE PROBLEM CONTINUES. THIS HAS NOT REALLY BEEN A SAFETY ISSUE UNTIL TWO WEEKS AGO. IT STARTED "FLARING" OCCASIONALLY BETWEEN 1ST AND 2ND GEARS ALSO. THIS IS A CONCERN BECAUSE I'M NOT UP TO SPEED WHEN THIS HAPPENS BETWEEN 1ST AND 2ND. WITH TRAFFIC BEING HEAVY AT TIMES, I'M CONCERNED THAT SOMEONE COULD REAREND ME WHEN THIS HAPPENS. THE CAR IS AT THE DEALERSHIP NOW TO TRY TO DIAGNOSE THE PROBLEM. THE DEARER ALONG WITH THE FORD REPRESENTATIVE HAVEN'T BEEN ABLE TO RESOLVE THE PROBLEM BETWEEN 2ND AND 3RD GEARS SO I DOUBT THEY WILL RESOLVE THIS PROBLEM EITHER. I'M FURTHER CONCERNED THAT IT COULD START HAPPENING WITH 1ST GEAR AND I COULD START TO ENTER A HIGHWAY AND THE CAR WOULD NOT ACCELERATE WHEN INTENDED AND THEN SUDDENLY ACCELERATE WHEN IT WASN'T SAFE TO DO SO. *TR
Power train, Jun 13, 2011
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS UNABLE TO TAKE THE VEHICLE OUT OF GEAR. SHE MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE AND IT WAS AFTER SHE STARTED TOWING THE VEHICLE BEHIND HER RV. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. TWO WEEKS LATER, WHILE TOWING THE VEHICLE THE TRANSMISSION STARTED SMOKING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS BURNED BEYOND REPAIR AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 07/20/11*LJ THE CONSUMER STATED THE TRANSMISSION FAILED TWICE. THE CONSUMER WAS INFORMED THAT FLAT TOWING CAUSED THE TRANSMISSION FAILURE, EVEN THOUGH THE OWNER'S MANUAL STATED TOWING WAS ALLOWED. UPDATED 02/08/12