2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: steering
441 reports, newest first. Show all
Steering, Oct 28, 2016
STEERING WHEEL SHAKE VEHICLE IS PARKED RUNNING AT IDLE AND THE STEERING WHEEL SHAKES BACK AND FORTH WITH OUT TOUCHING IT. THIS SHAKE ALSO OCCURS WHILE DRIVING DOWN THE ROAD AT 55 MPH. *TR
Steering, Electrical system, Oct 26, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE AND BOLT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Oct 19, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED AND IT BECAME VERY DIFFICULT TO STEER OR TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,000. UPDATED 01/06/2017*CT CONSUMER STATED TO FIX THIS PROBLEM PERFORMED 11-05-14 BY THE SAME DEALER. PART FAILED 10-25-16 DEALER CHARGED $729 TO FIX SAID NO WARRANTY ON PLUS TOOK 4 DAYS TO FIX $120 CAR RENTAL. UPDATED 06/25/18*JB
Steering, Oct 14, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING SEIZED. THE DEALER STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Steering, Oct 6, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000. UPDATED 12/01/16*LJ
Steering, Oct 4, 2016
COMPLETE LOSS OF POWER STEERING 65 MILES PER HOUR I 94 DRY PAVEMENT
Steering, Sep 12, 2016
WHEN I WAS TAKEN A LEFT TURN, IN THE MIDDLE OF THAT TURN THE POWER STEERING WENT OUT. IT ALL MOST CAUSE A ACCIDENT. FORD HAD A RECALL ON A SOFTWARE UPGRADE LAST YEAR AN, BECAUSE I HAD THIS DONE THEY WILL NOT COVER ANY OF THE COST FOR REPAIRS.
Steering, Electrical system, Sep 7, 2016
THIS CAN HAPPEN ANY TIME THE ENGINE IS STOP, WHILE PARK AT HOME,SHOPPING ANY WHERE THE ENGINE IS STOP . TO START THE KEY IN INSERTED TO STEERING COLUMN OPENING AND IT WILL NOT ENGAGE PROPERLY AT TIMES IT TAKES TO MOVE BACK AND FORT THE KEY WHILE INSERTED AND IT WILL START, THIS IS HAPPENING MORE OFTEN NOW. TOOK THE ESCAPE TO GRAND PRAIRIE FORD TEXAS AND THEY SAID IT WAS THE STEERING COLUMN LOCK MODULE NEED TO BE REPLACE PLUS AN ALIGNMENT TOTAL FOR $787.65 UNDERSTAND THAT THE 2009 ESCAPE HAS THE SAME PROBLEM BUT FORD HAS ISSUED A RECALL ON IT BUT NOT THE 2010, THIS IS RATHER ABSURD SINCE THE KNOW THE PROBLEM. NOW I HAVE THE CHOICE TO REPAIR OR DRIVE UNTIL THE KEY NO LONGER WORKS, WHAT A CHOICE, I'M A WIDOWER , RETIRED AND LIVE ON SS, THANKS FORD.
Steering, Electrical system, Aug 16, 2016
THE IGNITION SWITCH ON MY VEHICLE NO LONGER WORKS AND HAS TO BE REPLACED. THIS IS A RECALL FOR THE 2009 FORD ESCAPE BUT NOT THE 2010 AND FORD IS TELLING ME I HAVE TO PAY BETWEEN $500 AND $600 TO FIX SOMETHING THEY KNOW IF BROKEN. THE ADVISOR EVEN TOLD ME THAT FORD IS AWARE IT IS THE EXACT SAME PARTS IN THE 2009 AND 2010 THAT IS BROKEN BUT FORD WILL NOT ISSUE A RECALL UNTIL ENOUGH PEOPLE COMPLAIN ABOUT THE ISSUE. WHAT KIND OF CRAP IS THAT. SO I NOW HAVE A VEHICLE I AM STILL MAKING PAYMENTS ON BECAUSE I PURCHASED IT PREOWNED AND CANNOT DRIVE IT BECAUSE FORD HAS DEFECTIVE PARTS IN THE VEHICLE AND REFUSES TO OWN UP TO IT UNTIL ENOUGH PEOPLE COME FORWARD TO COMPLAIN ABOUT IT. I SPOKE WITH AN ADVISOR AT THE FIVE STAR FORD IN PLANO, TEXAS.
Steering, Electrical system, Other or unspecified, Jul 27, 2016
MY 2010 FORD ESCAPE HAS A MISFIRE BETWEEN THE STEERING OR IGNITION COLUMN AND THE ELECTRICAL SYSTEM, THE CAR RIDES VERY ROUGH AND HAS LOST POWER STEERING DURING DRIVING ON A HIGHWAY, BROUGHT INTO FORD DEALERSHIP AND THEY SAID NO RECALL FOR THE PARTS NEEDED TO REPAIR, I READ THENHTSA REPORTS AND READ ALL THE FACTS THAT HAPPENED TO MY CAR IT SAID IT IS THE CONTROL MODULE AND INSTRUMENT CLUSTER MODULE.. BUT DEALERSHIP SAID NO RECALL.
Steering, Jul 27, 2016
TAKATA RECALL
Steering, Jul 25, 2016
A RECALL WAS ISSUED IN 2014 FOR THE POWER STEERING. I TOOK MY VEHICLE TO THE DEALER AND THE "FIXED" THE RECALL IN OCT OF 2014. TODAY THE POWER STEERING FAILED WHILE MY HUSBAND WAS DRIVING THE CAR. HE WAS ALSO MAKING A TURN IN A BUSY INTERSECTION. HAD I BEEN DRIVING, I WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR WITH MANUAL STEERING AND MAY HAVE CAUSED AN ACCIDENT. I HAVE PUT LESS THAN 20K MILES ON THE CAR SINCE THE "FIX" BUT I AM OUTSIDE THE 2 YEAR OR 12,000 MILE WARRANTY PERIOD FOR THE RECALL. IT TAKES MY ABOUT 30 SECONDS TO FIND OTHERS ON FORUMS THAT THIS EXACT SAME THING HAS HAPPENED TO. I DON'T THINK A SOFTWARE FIX (WHICH IS WHAT WAS DONE) WAS THE APPROPRIATE FIX FOR A DETERMINED FAULTY PART, THE TORQUE SENSOR. FORD NEEDS TO DO THE RIGHT THING AND RECALL THE PART AND NOT TAKE THE EASY WAY OUT AND DO A SOFTWARE UPDATE.
Steering, Jul 19, 2016
THE STEERING ASSIST SYSTEM TURNS ON AND OFF AT WILL AND MAKES THE VEHICLE NEARLY INOPERABLE AND DEFINETLY A SAFEFTY ISSUE.
Steering, Air bags, Fuel/propulsion system, Jun 1, 2016, crash
TAKATA RECALL
Steering, Apr 22, 2016
POWER STEERING SUDDENLY WENT OUT WHILE MY WIFE AND HER CLIENT WERE PARKING AT A RETAIL STORE. POWER STEERING HAS NOT RETURNED SINCE. MY WIFE WAS ABLE TO PARK THE VEHICLE SAFELY BUT NOT ABLE TO STEER IT TO MOVE THE VEHICLE ANYWHERE AFTER THAT (I HAD TO WRESTLE WITH THE STEERING TO MOVE THE VEHICLE TO A REPAIR FACILITY). THE LOCAL FORD DEALERSHIP DIAGNOSED THIS AS A TORQUE SENSOR FAILURE. RECALL 14S05 SERVICE WAS PERFORMED IN 2014 IN AS MUCH AS THE SOFTWARE FOR THE SYSTEM WAS UPDATED -NO PARTS WERE REPLACED. FORD HAS STATED THAT THE TORQUE SENSORS IN THE AFFECTED VEHICLES ARE KNOWN TO BE FAULTY YET, WHEN A UNIT FAILS (LIKE MINE) AFTER THE SOFTWARE HAS BEEN UPDATED, THEY REFUSE TO FIX IT. MY VEHICLE HAS JUST OVER 83,000 MILES WHICH IS WELL BELOW THE REASONABLE LIFE EXPECTANCY FOR A TORQUE SENSOR. FORD CUSTOMER SERVICE AND RECALL DEPARTMENTS HAVE REFUSED ANY FURTHER REMEDIATION.
Steering, Electrical system, Apr 19, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V4280000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD EXPERIENCED NO FAILURES BEFORE THE RECALL. SINCE THE SOFTWARE UPDATE, THE VEHICLE EXPERIENCED ISSUES WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Steering, Apr 11, 2016
LOST POWER STEERING SUDDENLY WHEN TURNING CORNER
Steering, Mar 29, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE TURN SIGNALS FAILED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Steering, Mar 29, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,291. UPDATED 06/14/16*LJ *TR
Steering, Mar 23, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BEGAN TO SHAKE VILOENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING BOX WAS FAULTY AND THE STEERING COLUMN NEEDED TO BE REPLACED. IN 2014, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Mar 15, 2016
MY POWER STERING SENSOR LIGHT CAME ON AND HAD TO BE REPLACED THERE IS A RECALL ON THIS BUT NOT WITH MY VIN NUMBER I WANT TO KNOW WHY NOT WHEN I HAD THE SAME PROBLEM AS THE RECALL AND IT WAS FOR 2008-2011 ESCAPES
Steering, Feb 26, 2016
MY VEHICLE IS DISPLAYING THE ELECTRIC STEERING ASSIST FAILURE WARNING AND THE STEERING WHEEL IS SHUDDERING AT ALL SPEEDS. THE STEERING WHEEL ALSO PUSHES BACK AT TIMES. PROBLEM STARTED AT 115,000 MILES. I HAVE HAD EXTENSIVE COMMUNICATION WITH FMC AND THEY STEADFASTLY REFUSED TO ADMIT ANY LIABILITY. THEY SAY THAT THEY WILL NEVER FIX THIS ISSUE UNDER ANY CIRCUMSTANCES UNLESS THE FEDERAL GOVERNMENT FORCES THEM TO DO SO. THEY SUGGEST THAT I HAVE A DEALER FIX IT AT MY EXPENSE. THERE HAVE BEEN MANY REPORTS OF INSTANTANEOUS FAILURES RESULTING IN LOSS OF CONTROL. THIS IS AN INHERENT PROBLEM WITH ALL SECOND GENERATION ESCAPES. OVER 1 MILLION FORD VEHICLES HAVE THE FAULTY COMPONENTS. FORD IS STONEWALLING THE PROBLEM IN AN ATTEMPT TO AVOID THE MULTI BILLION DOLLAR TAB. YOU MUST ACT QUICKLY! MOST OF US DO NOT HAVE $1500 TO REPLACE THE ELECTRIC STEERING UNIT. MANY WILL CONTINUE TO DRIVE AND ENDANGER OTHERS IN RAPIDLY INCREASING NUMBERS. I CAN SEND MY COMMUNICATION WITH FMC.
Steering, Feb 23, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 20 MPH AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Steering, Feb 23, 2016
POWER STEERING STOPPED WORKING AS I DROVE. GOOGLED, LOTS OF PROBLEMS, BAD PART IN STEERING COLUMN, SOME RECALLED NOT THIS VIN. SHOULD BE.
Steering, Feb 9, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEER SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING ASSIST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT MENTIONED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 60,000. ......UPDATED 04/01/16 *BF *JS