2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: steering
441 reports, newest first. Show all
Steering, Apr 3, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY AND THE POWER STEERING ABILITY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CHARGE SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED DORIAN FORD (35900 GRATIOT AVE, CLINTON TWP, MI 48035, (586) 792-4100) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Steering, Apr 2, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211), BUT THE PART WAS NOT AVAILABLE. INSTEAD, THE DEALER UPDATED THE SOFTWARE. IN ADDITION, THE CONTACT STATED THAT THE ELECTRIC POWER STEERING INDICATOR FLASHED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE DEALER DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE REMEDY WAS NOT PROVIDED AND THE CONTACT WAS EXPECTED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Mar 28, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE STEERING COLUMN ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Steering, Mar 26, 2019
MY 2010 FORD ESCAPE WAS PART OF RECALL 14S05 WHICH DEALT WITH THE SUDDEN LOSS OF POWER STEERING. I WAS NOTIFIED OF THIS RECALL IN 2014 WHEN I HAD NO PROBLEM WITH THE POWER STEERING BUT AFTER RECEIVING THE NOTICE, I TOOK THE VEHICLE TO THE LOCAL FORD DEALERSHIP WHERE THEY REPROGRAMMED THE PSCM. THE POWER STEERING ACTUALLY FAILED THIS YEAR WHILE MY WIFE HAD THE VEHICLE OUT OF TOWN. IT WAS NECESSARY TO REMOVE AND REPLACE THE STEERING COLUMN AT A COST OF $1265.43 WHICH FORD REFUSES TO PAY EVEN THOUGH THIS REPAIR IS SPECIFICALLY LISTED IN THE ORIGINAL RECALL. HAD I NOT TAKEN THE VEHICLE TO THE DEALERSHIP WHEN I FIRST RECEIVED THE NOTICE, THE COST WOULD HAVE BEEN COVERED. THE STEERING FAILED WHILE DRIVING AND MAKING A TURN ON A SIDE STREET. I CAN PROVIDE ALL RELEVANT DOCUMENTATION.
Steering, Mar 22, 2019
POWER STEERING ASSIST FAULT MESSAGE CAME UP ON DASHBOARD WHILE PULLING INTO PARKING SPACE. LOSS OF POWER STEERING. VEHICLE UNDRIVEABLE. AFTER FURTHER INVESTIGATION IT APPEARS DESPITE A RECALL #14S05 BEING DONE BY FIRST OWNER IN OCTOBER 2014 SAME ISSUE HAS AGAIN HAPPENED. THANKFUL THIS HAPPENED IN A PARKING LOT, NOT WHILE GOING 65 MPH ON A HIGHWAY. THIS IS USED BY OUR 20 YEAR OLD DAUGHTER WHO IS STILL A FAIRLY NEW DRIVER. WHEN WE CALLED FORD THEY TOLD US SECONDARY REPAIR IS ON US SINCE RECALL WAS ALREADY PREFORMED. EXTREMELY DISAPPOINTING THAT SAFETY IS NOT THEIR FIRST PRIORITY; SECONDLY THAT THEY DO NOT STAND BEHIND FIXING WHAT CLEARLY SEEMS TO BE A MANUFACTURERS DEFECT THAT COULD LEAD TO A VERY DIFFERENT OUTCOME. MILEAGE TBD. UNABLE TO READ DASH WITH ERROR MESSAGE.
Steering, Mar 19, 2019
DRIVING AT 50MPH, TOTAL LOSS OF POWER STEERING NEARLY CAUSING A MAJOR ACCIDEBT, ELECTRIC STEERING ASSIST LIGHT ON. SAME PROBLEM AS 2014 RECALL BUT ACCORDING TO FORD APPARENTLY THIS VIN ISN'T COVERED. PATHETIC RESPONSE TO A MAJOR SAFETY ISSUE.
Steering, Mar 19, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING WORKED MOMENTARILY AND THEN SUDDENLY TURNED BACK OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. STUART POWELL FORD LINCOLN MAZDA (255 S DANVILLE BYPASS, DANVILLE, KY 40422) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Mar 18, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 196,000.
Steering, Mar 14, 2019
POWER STEER ASSIST DISABLED EVEN AFTER FORD RECALL WAS SUPPOSED TO FIX. CAUSING VERY DANGEROUS DRIVING WITH THE OWNER NOT HAVING ABILITY TO STEER VEHICLE LOSS OF POWER STEERING. RECALL ON THE STEERING ISSUE ONLY A BAND-AID DOES NOT TRULY FIX ISSUE. WIFE DRIVING HOME IN VEHICLE POWER STEERING STOPS WORKING WITH KIDS IN CAR DRIVING ON CITY STREETS, SHE WAS ALSO UNABLE TO STEER VEHICLE DUE TO THE LACK OF POWER STEERING VERY HARD TO TURN THE WHEEL. NEEDED TO MEET WIFE TO GET CAR SO I COULD DRIVE IT BACK STILL VERY DIFFICULT FOR MYSELF AND I AM A STRONG PERSON.
Steering, Mar 12, 2019
SUDDENLY LOST ELECTRIC STEERING WHILE IDLE BUT APPARENTLY NOT INCLUDED IN RECALL
Steering, Mar 12, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER NOT DRIVING THE VEHICLE FOR TWO DAYS, THE VEHICLE OPERATED AS DESIGNED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS FORD LINCOLN (610 E PERKINS AVE, SANDUSKY, OH 44870, (877) 395-3736) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,000.
Steering, Feb 14, 2019
DROVE TO SCHOOL EVERYTHING OKAY, CAME OUT AFTER PRACTICE AND 2010 FORD ESCAPE WOULD NOT TURN WHEN PULLING OUT OF PARKING SPOT. THE WHEEL WOULD CLICK EACH TIME YOU TURNED A QUARTER OF A TURN RIGHT OR LEFT. AFTER RECEIVING ASSISTANCE, LEARNED THE VEHICLE WOULD TURN BUT IT WAS EXTREMELY DIFFICULT AND NO POWER STEERING. TOOK TO SPARKS AUTOREPAIR (1665 SCHERER PKWY, ST CHARLES, MO 63303) THEY DIAGNOSED A STEERING COLUMN COMPUTER FAILURE. THIS VEHICLE COULD LOCK UP THE STEERING AT ANY TIME WHILE DRIVING. AS A VEHICLE OWNER, I AM FORCED TO FIX IT. FROM WHAT I HAVE READ, SEEMS LIKE THERE HAS BEEN MORE THAN JUST MYSELF EXPERIENCING THIS ISSUE AND IT SEEMS LIKE ON PARTICULAR VINS THERE WAS A RECALL. REPORTING THE ISSUE OF A SERIOUS STEERING ISSUE IS PRETTY IMPORTANT. THIS ISN'T A SIMPLE FIX. BE SAFE 2010 ESCAPE OWNER/OPERATORS. WE WERE LUCKY NO ONE WAS HURT.
Steering, Power train, Feb 4, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO TURN IN EITHER DIRECTION. THE STEERING WHEEL VIBRATED AGGRESSIVELY. BOB POYNTER FORD, INC (526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) DIAGNOSED THAT THE TORQUE CONVERTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Feb 2, 2019
I WAS DRIVING ON THE CITY STREET AND I WENT TO TURN AND ALMOST DID NOT MAKE THE TURN BECAUSE MY ELECTRIC POWER STEERING WENT OUT. I HAD NO WARNING OR NO LIGHTS ON THE DASH THAT CAME ON TO TELL ME. IT WAS VERY SCARY. WHEN I GOOGLED THE ISSUE, I CAME ACROSS A LOT OF OTHER PEOPLE COMPLAINING AND GOING THROUGH THE SAME DEAL.
Steering, Feb 1, 2019
WHILE DRIVING ON PAVED ROAD NOT TURNING STEERING ASSIST FAULT LIGHT CAME ON.
Steering, Jan 31, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. ALSO, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT HAD A RECALL REPAIRED REGARDING THE ELECTRIC POWER ASSIST ON JUNE 11, 2015 AT VARSITY FORD (3480 JACKSON AVE, ANN ARBOR, MI 48103, (734) 996-2300), BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 79,057.
Steering, Jan 28, 2019
WHILE DRIVING ALONG 2 LANE ROADWAY AT 45 MPH IMMEDIATELY LOST POWER STEERING, THIS NEARLY CAUSED A HEAD ON COLLISION
Steering, Jan 28, 2019
WHILE DRIVING AT 30 MPH ON A BUSY ROAD IMMEDIATE LOSS OF POWER STEERING, VERY DIFFICULT DRIVING AFTERWARDS
Steering, Jan 24, 2019
MESSAGE SAYING "POWER STEERING ASSIST FAULT" THEN LOST ALL POWER STEERING. STARTED CAR UP TO DRIVE, MESSAGE CAME ON MESSAGE CENTER, WENT TO MOVE VEHICLE, THEN HAD NO POWER STEERING AND WENT STRAIGHT OUT INTO ROAD. NEEDS TO BE COVERED UNDER THE RECALL, SINCE IT IS EXACTLY WHAT THE RECALL IS.
Steering, Jan 24, 2019
VEHICLE STEERING FIRST FAILED WHILE DRIVING AT 45 MPH. A POWER ON/OFF RESTART OF THE VEHICLE RESTORED POWER STERRING ONCE. 4 DAYS LATER, STEERING FAILED AS THE VEHICLE WAS POWERED ON WITH A "POWER STEERING FAILURE" (OR SIMILAR) MESSAGE ON THE CENTER DASH. THIS BEHAVIOR IS EXTREMELY SIMILAR TO THE BEHAVIOR THAT RECALL 14S05 WAS SUPPOSED TO FIX, BUT THE FORD AND THE DEALER IS CLAIMING THE SOFTWARE UPDATE DONE IN 2014 WAS SUFFICIENT AND WON'T HONOR ADDITIONAL REPAIRS. I STRONGLY THINK NHTSA AND FORD NEED TO DO AN ADDITIONAL RECALL.
Steering, Jan 23, 2019
STERRING WHEEL ASSIST DOES NOT WORK WHILE ON A CITY STREET
Steering, Jan 18, 2019
THE FLANGE ELECTRICAL KEY SWITCH IS FAULTY CAUSING TH CAR TO NOT START THE KEY WILL NOT TURN, THE DEALERSHIP TOLD ME THIS IS A COMMON PROBLEM AS WELL AS SOME OTHER ESCAPE OWNERS I HAVE TALKED WITH. THIS IS AN ONGOING PROBLEM THAT IS GETTING WORSE
Steering, Electrical system, Jan 17, 2019
THE ELECTRIC POWER STEERING STOPPED WORKING 3 TIMES WHILE DRIVING MY DAUGHTER HAD TO PUT THE FLASHER ON AND MUSCLE THE CAR TO THE SIDE OF THE ROAD THE LAST TIME SHE WAS ALMOST HIT BY ANOTHER CAR. AT THE SAME TIME THE RADIO AND FDIM WOULD COME ON ERRATICALLY AND REALLY LOUD. TOOK THE CAR TO LARRY H MILLER FORD IN SLC UTAH THEY CHARGED HER 90.00 WHICH SHE NEVER AGREED TO, REPROGRAMMED THE CAR ONLY AND REPLACED NO PARTS. LARRY MILLER FORD SENT MY DAUGHTER OUT WITH A CAR THAT IS NOT SAFE, THE RADIO AND FDIM STILL GO OFF AND ON IN A STARTLING FASHION AND KNOWING THAT THIS PROBLEM WILL MOST LIKELY OCCUR AGAIN. I JUST WANT THE CAR FIXED SO ALL SAFETY HAZARDS ARE ADDRESSED.
Steering, Jan 14, 2019
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE AND THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000.
Steering, Jan 13, 2019
THE ELECTRONIC POWER STEERING ASSIST FAILED WHILE DRIVING AND RESULTED IN EXTREME DIFFICULT DRIVING AND DANGER. I CALLED FORD AND SPENT OVER $400 HAVING DEALERSHIPS LOOK AT IT AND GIVE ME $2,000 ESTIMATES AND SAYING IT WASN'T COVERED UNDER THE RECALL IT SHOULD HAVE BEEN. I SPOKE WITH CORPORATE FORD AT A POINT WHO STATED THE RECALL WAS ALREADY COMPLETED IN 2014, HOWEVER, THE SAME PROBLEM PERSISTS AND CREATES A STRONG DANGER TO DRIVE. THE HAVE REPEATEDLY REFUSED TO HONOR THE RECALL THAT THEY THEMSELVES CLAIM WAS FIXED, AND I'M LEFT WITH A FAULTY AND DANGEROUS VEHICLE ON THE ROAD WITH NO CHOICE BUT TO KEEP DRIVING IT TO GET TO WORK. WHY WON'T THEY HONOR THEIR RECALL? IT IS OBVIOUSLY THE EXACT PROBLEM THEY CLAIM TO HAVE FIXED.