2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: structure
86 reports, newest first. Show all
Visibility, Structure, Dec 12, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED UPON CLOSING THE REAR LIFT GATE, THE GLASS SHATTERED OUTWARDLY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 17,936. ..UPDATED 01/30/13 *BF UPDATED 2/5/2013 *JS
Structure, Oct 28, 2012
I HAD MY 2010 FORD ESCAPE PARKED IN MY GARAGE AT MY HOUSE AND I OPENED MY REAR LIFT GATE TO GET SOMETHING OUT OF THE BACK. WHEN I SHUT THE LIFT GATE LIKE NORMAL THE GLASS EXPLODED ALL OVER. THERE WAS NOTHING IN THE REAR THAT CAME IN CONTACT WITH THE GLASS OR LIFT GATE TO CAUSE IT TO EXPLODE OR SHATTER IN ANYWAY. I WAS LUCKY TO HAVE ONLY GOTTEN A MINOR CUT FROM THE GLASS SHARD IF I WAS STANDING SOMEWHERE ELSE I COULD HAVE GOTTEN SERIOUSLY INJURED. *TR
Power train, Structure, Service brakes, Fuel/propulsion system, Oct 23, 2012
VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR
Visibility, Structure, Sep 29, 2012
I SHUT MY TAILGATE AND THE REAR WINDOW SHATTERED ON MY 2010 FORD ESCAPE. NO ONE WAS INJURED, BUT IT DEFINITELY MADE A HUGE MESS AND IT WAS A SHOCK TO HAVE THIS HAPPEN. THIS IS THE SECOND ISSUE MY VEHICLE HAS HAD THIS YEAR. A FEW MONTHS AGO THE THROTTLE CONTROL WENT ON THE VEHICLE. BOTH NOT COVERED BY FORD, DUE TO THE WARRANTY OVER. I HAVE MANY CONCERNS THAT A TWO YEAR OLD VEHICLE COULD HAVE THESE TYPE OF THINGS GOING WRONG WITH IT. MY OTHER CONCERN IS FORD WON'T ACKNOWLEDGE THESE ISSUES WITH RECALLS AND MANY OF MY FELLOW FORD OWNERS ARE HAVING THE SAME ISSUES. PLEASE CHECK INTO THIS FOR US. CAN SAY I DEFINITELY WON'T BE BUYING FORD AGAIN AFTER THIS. *TR
Power train, Structure, Jul 31, 2012
MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MONEY. I DECIDED NOT TO WASTE ANYMORE TIME PAYING DIAGNOSTIC FEES AND MAYBE HOPE THE VEHICLE FALLS APART I FEEL LIKE I AM UP AGAINST A WALL I KNOW THIS IS MY LAST TIME DEALING WITH FORD TIME TO MOVE ON ESPECIALLY WITH THIS 36,000 MILE WARRANTY CRAP. THE NOISE IS DEFINITELY THERE AS OTHERS CAN HEAR IT. I FEEL STUCK I JUST PRAY THAT NOTHING HAPPENS TO ME WHEN DRIVING THIS JUNK! *TR
Structure, Apr 22, 2012
THE LIFT GATE ON THIS VEHICLE HAS STARTED TO RUST AT THE LOWER SEAM. RUST IS OCCURRING FROM BETWEEN THE PANELS OF THE SEAM. PAINT BUBBLING UP FROM UNDERNEATH. JUST 2 YEARS OLD. *TR
Structure, Mar 29, 2012
BOTH REAR QUARTER PANELS RUSTED, WHEN PAINT REMOVED PIN HOLES THROUGHOUT METAL--DEFECTIVE METAL. ENTIRE QUARTER PANELS HAVE TO BE REPLACED. ALSO RUST ON LIFT GATE. *JS
Visibility, Structure, Equipment, Mar 12, 2012
2010 FORD ESCAPE BACK HATCH AND WINDOW FAIL TO OPEN. THIS IS A KEYLESS WINDOW AND HATCH. FORD DEALERSHIP WANTS TO CHARGE 380.00 TO REPAIR. FORD DOES NOT HAVE A MANUAL OR SECONDARY SYSTEM TO OPEN THE BACK HATCH AND/OR WINDOW. THIS FAIL HAS RENDERED THE BACK PORTION OF THE ESCAPE USELESS. IN AN EMERGENCY, A SECONDARY MANUAL OPENING DEVICE FROM THE INTERIOR AND EXTERIOR NEEDS TO BE RETRO-FITTED, AFTER MARKET BY FORD. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAS NO INTEREST IN RESOLVING THIS OBVIOUS ENGINEERING BLUNDER. *TR
Visibility, Structure, Feb 13, 2012
I WAS SHUTTING THE TAILGATE WHEN THE BACK GLASS JUST SHATTERED. IT WAS 15 DEGREES OUTSIDE. *TR
Engine and engine cooling, Structure, Aug 9, 2010
PURCHASED A 2010 FORD ESCAPE NEW, 4 MONTHS AFTER THE AIR CONDITIONING STOPPED WORKING. TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED AND THEY CLAIMED IT COULD NOT BE FIXED BECAUSE IT WAS DAMAGED BY AN OBJECT MOST LIKELY FROM THE ROAD. DAMAGES ARE NOT COVERED UNDER WARRANTY. THE SERVICE TECH WENT ON TO SAY THAT THE GRILL DOES NOT PROVIDE ADEQUATE PROTECTION FOR THE AC CONDENSER THEREFORE EVEN IF I PAID TO HAVE IT FIXED AND DIDN'T REPLACE THE GRILL, IT COULD HAPPEN AGAIN. IT HAS BEEN OVER 3 MONTHS AND FORD STILL REFUSES TO PAY FOR THE REPAIR. IT IS NOW ON AVERAGE 102 DEGREES OUTSIDE AND I CANNOT DRIVE MY VEHICLE DUE TO THE HEAT AND INABILITY TO USE THE AC. *TR
Structure, Wheels, Jun 20, 2010
2010 FORD ESCAPE XLT AWD, 752.2 KM, 4 REAR SUBFRAME BOLTS DEFECTIVE. 2 FRONT SUBFRAME BOLTS MISSING, 2 REAR SUBFRAME BOLTS LOOSE, RESULT REAR WHEELS AND AXLE WERE ABOUT TO COME OFF THE VEHICLE WITH MY FAMILY IN IT. THE REAR SUBFRAME ATTACHES TO THE MAIN FRAME OF THE VEHICLE TO KEEP THE REAR WHEELS ON THE CAR. *TR