2010 Ford Escape

Problems, recalls and owner-reported issues

Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,129

Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.

Primary concernVehicle speed control566 reports · 27% of complaints
Owner complaints2,129Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Vehicle speed control566
  2. Power train513
  3. Engine505
  4. Fuel/propulsion system445
  5. Steering441
  6. Electrical system218
  7. Other or unspecified95
  8. Structure86

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpOct 26, 2016

    Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

    Campaign 16V777000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  4. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

  5. Power train, automatic transmissionMay 24, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

    A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

    FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

    Campaign 10V222000 on NHTSA.gov

Representative owner complaints

2,129 reports, newest first.

  1. Fuel/propulsion system, May 9, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTED A STRONG FUEL ODOR AND SAW FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD CRACKED AND NEEDED TO BE REPLACED. THE DEALER ALSO PROVIDED A LOANER VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST WITH THE COST OF THE REPAIR. THE FAILURE LATER RECURRED. THE VEHICLE WAS AGAIN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE HAD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT SEE ANY FUEL LEAKAGE IN THE PICTURES THAT THE DEALER SENT. THE MANUFACTURER FURTHER STATED THAT ALTHOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE), THE CONTACT SHOULD PAY OUT OF POCKET FOR ANY REPAIRS AND THEN REQUEST REIMBURSEMENT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  2. Power train, Electrical system, Vehicle speed control, May 3, 2017

    WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

  3. Electrical system, May 1, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE TECHNICIAN WAS STILL WORKING ON THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

  4. Steering, Apr 26, 2017

    WAS DRIVING ON THE INTERSTATE WHEN A POWER STEERING SENSOR LIT UP. MIKE AT FORD IS TELLING US THE RECALL WAS DONE ON THIS VEHICLE IN AUGUST OF 2014, BY THE PREVIOUS OWNER. THEREFORE, FORD IS NOT LIABLE, THOUGH IT IS THE SAME PROBLEM. WE HAVE HAD TWO OTHER MECHANICS LOOK AT IT. BOTH HAVE SAID, THERE ARE NUMEROUS COMPLAINTS WITH THE SAME THING.

  5. Engine, Fuel/propulsion system, Apr 24, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/17*LJ *JS UPDATED 9/27/18*JB

  6. Fuel/propulsion system, Apr 20, 2017

    EVERYONE WE FILL UP THE FUEL TANK THE CAR FILLLS UP WITH GAS FUMES MAKING ANYONE IN THE CAR NAUSEOUS. THIS HAS BEEN GOING ON FOR ABOUT 2 YEARS AND I HAVE TAKEN THE VEHICLE TO THE DEALERAHIP AT LEAST 3 TIMES BEFORE THE RECALL AND I HAVE TAKEN IT ONCE MORE SINCE THE RECALL BUT ALL I AM TOLD IS THAT THEY DONT HAVE ANY FIX FOR IT YET. THIS IS A DANGER TO ME AND MY KIDS AND THIS NEED TO BE FIXED IMMEDIATELY.

  7. Power train, Electrical system, Structure, Apr 20, 2017

    MY CAR IS RUSTING UNDERNEATH THE WHEEL SUSPENSION. THE DEALER IS TRYING TO MAKE ME PAY NEARLY $800.00 TO CLEAR UP THE RUST. THE PAINT IS ALSO BEGINNING TO PEEL OFF THE WHOLE SIDE OF THE CAR.THE TOP MOLDING IS COMING OFF THE TOP OF THE CAR. MY TRUCK WAS DEFECTIVE AND WOULD NOT OPEN. I PAID $140.00 TO REPAIR. I PAID FOR A NOISE IN THE REAR OF THE CAR WHILE THE CAR WAS UNDER WARRANTY OF $454.00. I HAD TO PAY FOR POWER TRAIN DEDUCTIBLE EVEN THOUGH IT WAS A RECALL ITEM. THE DASH MALFUNCTIONED AND THE LIGHTS WENT OUT AND I HAD TO PAY DEALER $100.00. ALL CHARGES WERE INCURRED AT TAYLOR FORD. THE AIR CONDITION WENT OUT LAST YEAR. THE TOP MOLDING IS COMING OFF. I BOUGHT THE CAR IN SUMMER 2013 WITH A FULL FACTORY WARRANTY. THE TRUNK GOT STUCK AND WOULD NOT OPEN IN JANUARY 2017.

  8. Steering, Apr 11, 2017

    TORQUE SENSOR FOR STEERING CONTROL MALFUNCTIONING. STEERING WHEEL MOVING ON IT'S OWN WHEN STOPPED AND MOVING. WHEN GOING DOWN HIGHWAY AT HIGH SPEED, CAN FEEL SUDDEN JERK OF WHEEL SIDE TO SIDE.

  9. Other or unspecified, Apr 10, 2017

    I WAS DRIVING AND THE LIFT GATE SHATTERED.

  10. Latches/locks/linkages, Apr 7, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SECURED TRUNK SUDDENLY OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRUNK LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

  11. Fuel/propulsion system, Apr 6, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  12. Vehicle speed control, Mar 30, 2017

    NO RESPONSE FROM ACCELERATOR PEDAL. TURN OFF CAR AFTER SEVERAL MINUTES THEN RESTARTED OK.

  13. Fuel/propulsion system, Mar 29, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

  14. Fuel/propulsion system, Mar 29, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED AS OF MAY 3, 2017 SHE STILL WAS NOT CONTACTED. UPDATED 06/02/2017 *JS

  15. Fuel/propulsion system, Mar 17, 2017

    TL* THE CONTACTS OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Engine, Mar 13, 2017

    CAR KEEPS SHUTTING DOWN ON ME BOUGHT THE CAR WITH 65000FROM WHAT I'M READING FORD SHOULD BE FIXING THIS PROBLEM.

  17. Steering, Mar 7, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

  18. Vehicle speed control, Service brakes, Engine, Mar 7, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND LOST POWER ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL STALLED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,000.

  19. Steering, Mar 6, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING COLUMN STARTED TO VIBRATE. THE NEXT DAY, AFTER STARTING THE ENGINE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

  20. Electrical system, Mar 5, 2017

    BEEN HAVING INTERMITTENT STARTS AND ALL MY GAUGES GO OFF. TO BE ABLE TO START WHEN IT DOESN'T WANT TO I HAVE TO HIT THE LOWER LEFT SIDE OF THE STEERING COLUMN AND I HAVE TO DO THE SAME THING WHEN ALL MY GAUGES GO OFF.

  21. Steering, Mar 3, 2017

    I RECEIVED A RECALL LETTER FOR MY 2010 ESCAPE CONCERNING THE ELECTRICAL POWER STEERING SYSTEM. WHEN THE CAR WAS TAKEN TO THE DEALER THERE WERE NO CODES BUT THEY "REPROGRAMMED" THE SENSOR. NOW TWO YEARS LATER THE TORQUE SENSOR HAS GONE BAD CAUSE THE POWER STEERING TO STOP WORK WHILE DRIVING. WHEN I GO BACK TO THE DEALER THEY SAY THEY WONT DO ANYTHING SINCE IT WAS REPROGRAMMED ALREADY. THE SAFETY ISSUE STILL EXIST.

  22. Fuel/propulsion system, Feb 28, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED FUEL AND SAW A PUDDLE OF FUEL UNDERNEATH THE REAR MIDDLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD LEAKED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 25,191. UPDATED 05/04/17*LJ

  23. Steering, Feb 28, 2017

    MY VEHICLE IS COVERED UNDER RECALL #14V284000. I HAVE TRIED 4 TIMES WITH LOCAL FORD DEALERSHIP TO SETUP THIS APPOINTMENT AND EACH TIME GOTTEN A RUN AROUND. DATES AND TIMES I ATTEMPTED TO TRY: FEB 15TH AT 4:07PM, FEB 11, FEB 8TH, 2:15PM, FEB 1ST, AT 1:45PM AND JAN 2ND AT 2:45PM. FORD IS CLEARLY TRYING TO AVOID FIXING MY TRUCK AND HAS GIVEN ME EXCUSING RANGING FROM WE WILL HAVE SERVICE DEPARTMENT CALL YOU BACK TO NO ONE IS IN THE SERVICE DEPARTMENT RIGHT NOW. NEVER HAVE THEY CALLED ME BACK ONCE. I CONSIDER THIS CRIMINAL INTENT TO AVOID FIXING THIS ISSUE TILL MY VEHICLE IS OVER THE 150,000 LIMIT. I AM EXPECTING NHTSA TO PROMOTE THIS CASE AS SUCH OR I WILL DO SO WITH EVERY MEANS AT MY DISPOSAL.

  24. Steering, Feb 24, 2017

    STEERING WHEEL VIBRATES AND ENTIRE CAR SHAKES WHEN STOPPED OR MOVING. SOMETIMES YOU CAN REDUCE THE SEVERITY OF IT BY APPLYING A SLIGHT TURN OF THE WHEEL, BUT EVEN THEN IT OFTEN STARTS AGAIN. IT EVEN OCCURS AT HIGHWAY SPEED AND IS VERY DISTRACTING.

  25. Fuel/propulsion system, Feb 24, 2017

    TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL FUEL ODOR. UPON INSPECTION, THE CONTACT NOTICED A PUDDLE OF FUEL NEAR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.