2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, Sep 3, 2013
ON WEDNESDAY, AUGUST 28, 2013 I WAS ON THE INTERSTATE, OUTSIDE OF TOWN WHEN I ACCELERATED TO MERGE LANES & MY ESCAPE STARTED LURCHING AND I LOST POWER CAUSING MY CAR TO COST TO A STOP. I WAS ABLE TO LIMP TO A LOCATION THAT WAS SAFE AND HAD TO CALL FOR A TOW TRUCK. I HAD IT TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED AND WHERE I HAVE ALL MAINTENANCE DONE ON IT. I WAS TOLD BY LANDMARK FORD SERVICE THAT IT WAS THE THROTTLE BODY AND THAT IT WOULD TAKE ABOUT TWO WEEKS TO GET THE PART IN AND AROUND $520.00 TO FIX IT. I SPOKE WITH FORD CORP AND THEY SAID THEY ARE AWARE OF THIS PROBLEM (THUS, THE BACK ORDER ON REPLACEMENT PARTS). MY ESCAPE IS 3 YEARS OLD. *JB
Power train, Vehicle speed control, Engine, Sep 3, 2013
DRIVING ON HIGHWAY AT ABOUT 50 MPH, SOUNDED LIKE ENGINE SHUT DOWN AND THE GAS WOULDN'T WORK AT ALL. THANKFULLY, THE BRAKES WORKED AND I PULLED OVER AND TURNED THE CAR OFF FOR A FEW MINUTES BEFORE TURNING IT BACK ON AND DRIVING TO MY MECHANIC WHO RECOMMENDED GOING TO MY FORD DEALER. THEY CHARGED ME OVER $500 TO REPLACE THE THROTTLE BODY AND REPROGRAM THE PCM... ANY RECALLS FROM FORD FOR THIS? *JB
Electrical system, Vehicle speed control, Sep 3, 2013
DRIVING IN THE MIDDLE LANE OF A HIGHWAY GOING 70 MPH, CAR BUCKED, WRENCH LIGHT CAME ON, AND DROPPED SPEED RAPIDLY. PULLED OVER, CAR WAS IDLING ROUGH, TRIED TO HIT THE GAS AND THE CAR JUST JUMPED FORWARD SLIGHTLY 3 TIMES GOING LESS THAN 3 MPH. TURNED THE CAR OFF, BACK ON, AND DIDN'T WANT TO START BUT FINALLY DID, WRENCH LIGHT WENT AWAY AND THE CAR DROVE FINE. DROVE IT TO THE FORD DEALERSHIP 1.5 MILES AWAY AND THEY STATED IT WAS THE ELECTRONIC THROTTLE BODY THAT FAILED AND NEEDED TO BE REPLACED. *JB
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 3, 2013
I WAS DRIVING UNDER NORMAL DRIVING CONDITIONS ON THE EXPRESSWAY WHEN THE CAR SUDDENLY JERKED AND I NO LONGER COULD ACCELERATE AND THE SERVICE ENGINE LIGHT ON THE DASHBOARD BEGAN FLASHING. FORTUNATELY, I WAS ABLE TO GET ON TO THE SHOULDER AND CALL A TOW TRUCK. IT WAS DUE TO A FAULTY THROTTLE BODY. PER THE DEALER WHERE MY VEHICLE WAS TOWED TO, THE PART NEEDED WAS ON FORD'S NATIONAL BACKORDER LIST AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. IT TOOK 5 WEEKS TO GET THE PART. IT HAS ONLY BEEN ABOUT 7 WEEKS AND MY CAR DID THE SAME JERK ON THE EXPRESSWAY AGAIN TODAY. I WAS ABLE TO CONTINUE DRIVING TO WORK AS NO SERVICE LIGHTS IGNITED ON THE DASHBOARD, BUT I WILL BE TAKING MY VEHICLE IN TO GET CHECKED AGAIN. *JB
Power train, Vehicle speed control, Sep 3, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS WHILE DRIVING 70 MPH. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTED, THE VEHICLE REGAINED NORMAL FUNCTION. THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 57,550. .... UPDATED 10-17-13 *BF THE THROTTLE BODY WAS REPLACED.
Electrical system, Sep 2, 2013
FORD ESCAPE HAS NO POWER. IDLES AT LESS THAN 1000 RPMS OCCASSIONALLY SPUTTERS. *JS
Power train, Sep 2, 2013
I WAS DRIVING DOWN THE STREET AND THE FOOT PEDAL DID NOT WORK. THE ENGINE WAS RUNNING BUT COULD NOT GET THE CAR TO GO. I HAD TO PULL OVER AND TURN OFF THE ENGINE, WAITED FOR A FEW MINUTES STARTED UP AGAIN, WITHIN A FEW BLOCKS IT DID IT AGAIN, I WAS ABLE TO COAST DOWN THE STREET TO A PARKING LOT. I DID THE SAME THING I DID EARLIER ALL I CAN DO IS COAST NO POWER IN THE GAS PEDAL JUST COAST WITH ENGINE GOING. *JS
Engine, Aug 31, 2013
PULLING OUT OF INTERSECTION, VEHICLE STUTTERED TWICE AND LOST POWER. PRESSED ACCELERATOR TO THE FLOOR WITH NO RESPONSE. PULLED OFF ON SIDE OF ROAD AND WAS NEARLY HIT SEVERAL TIMES. TURNED VEHICLE OFF FOR A FEW MINUTES AND RE-STARTED, THEN EVERYTHING WAS FINE. NO CHECK ENGINE LIGHT EVER CAME ON. *JS
Service brakes, Aug 31, 2013
WHEN I STARTED THE VEHICLE IN MY GARAGE ON MAY 7TH 2012 THERE WERE ONE AUDIBLE AND THREE VISIBLE ALARMS - SHOWING A BRAKE FAILURE. I MOVED FORWARD SLIGHTLY TO SEE IF THAT WAS TRUE AND THERE WERE NO BRAKES. FORD HAD THE VEHICLE TOWED IN AND IT TOOK ABOUT 10 DAYS TO DIAGNOSE AND REPAIR - A FAILED PIN IN A BRAKE SIGNAL WIRE. THEY REPLACED THE WIRE. ON SUNDAY 4 AUGUST 2013 WHILE DRIVING AT ABOUT 35 MPH I HEARD A TWIN CHIME AUDIBLE ALARM AND LOOKED AT THE DASHBOARD. THERE WAS A VISIBLE NOTICE - CHECK BRAKES. WHEN I DID - THERE WERE NO BRAKES. I WAS ABLE TO STOP THE CAR BY TURNING INTO A SIDE STREET THAT WAS UPHILL AND USING THE EMERGENCY / PARKING BRAKE. THERE WERE 33,000 MILES ON THE VEHICLE AT THAT POINT. FORD, ONCE AGAIN, HAD IT TOWED IN. EVEN THOUGH I EXPLAINED CAREFULLY IN WRITING WHAT HAPPENED, WHEN THE REPAIR SHOP OPENED ON MONDAY THEY WROTE IT UP AS A REPEAT OF THE ORIGINAL FAILURE - SO THE DIAGNOSIS IS SUSPECT IN MY MIND. AFTER ABOUT 10 DAYS THEY SAID IT WAS READY - NO FAILURE FOUND BUT THERE WAS SOME CODE SAVED IN MEMORY; THEY RELOADED SOME FIRMWARE AND TEST DROVE IT ABOUT 20 MILES A DAY FOR A WEEK. NEEDLESS TO SAY, I AM CONCERNED EVERY TIME I DRIVE IT. IT NOW HAS 33, 200 MILES ON IT. NOTE WELL - ALL MILEAGES LISTED ARE ACCURATE TO WITHIN 50 MILES. *JS CONSUMER STATED BRAKES HAVE FAILED 4 TIMES, SAFETY RECALL 14S05 NEEDS TO SERVICED, POSSIBLE ELECTRIC POWER STEERING SYSTEM FAULT RELATED TO THE TORQUE SENSOR. DETAILED LETTER SENT TO DEALER AND WILL CALL CONSUMER REGARDING VEHICLE. UPDATED 6/11/18 *JB
Engine, Aug 31, 2013
I WAS DRIVING IN THE HIGHWAY AT APPROXIMATELY 45 MPH WHEN MY CAR LOST POWER AND I HAD TO PULL OVER TO THE EMERGENCY LANE. I TURNED THE CAR OFF FOR A COUPLE OF MINUTES AND AFTER RESTARTING THE CAR THE PROBLEM WAS GONE. THIS EVENT HAS HAPPENED MANY TIMES AND NOW IS MORE FREQUENT. *JS
Vehicle speed control, Engine, Fuel/propulsion system, Aug 31, 2013
THE VEHICLE LOST POWER WHILE DRIVING AT RELATIVELY CONSTANT SPEED. THE ENGINE HESITATED, CAR DID NOT ACCELERATE WHEN THE GAS PEDAL WAS APPLIED. THE ENGINE THEN STALLED. I PULLED OVER, RESTARTED THE ENGINE, AND THE CAR SEEM TO RUN NORMALLY AFTER THIS FIRST INCIDENT. THE VEHICLE HAS CONTINUED TO INTERMITTENTLY HAVE THE SAME ISSUE, ALTHOUGH IT MAY NEED TO BE RESTARTED A FEW TIMES BEFORE ACTING NORMAL AGAIN. THE VEHICLE WAS TOWED BECAUSE IT STALLED AND SEEM UNABLE TO MAKE THE DRIVE HOME. THE ENGINE THROTTLE WAS CLEANED IN AUGUST BY A MECHANIC, BUT STALLED REPEATEDLY 3 DAYS LATER. USING DRY GAS AND KEEPING THE TANK NEARLY FULL HAS NOT SOLVED THE ISSUE EITHER. MY EXPERIENCE SEEMS SIMILAR TO MANY COMPLAINTS FOUND AT THIS WEBSITE AND OTHER PLACES ON THE INTERNET. *JS
Power train, Electronic stability control (ESC), Aug 31, 2013
FORD ESCAPE 2010, DRIVING ON THE HIGHWAY , THE WRENCH LIGHT COMES ON AND THE CAR BEGINS TO SPUTTER AND LOSES POWER. IT REVS UP THEN DOWN. I TURN OFF THE CAR, WAIT A MINUTE, AND WHEN I START IT BACK IT RUNS FINE, THEN REPEATS AFTER 20 MINUTES OF DRIVING. *JS
Engine, Aug 30, 2013
I WAS DRIVING AT AROUND 25MPH ON A SURFACE ROAD, WHEN THE ENGINE SUDDENLY LOST POWER, AND MY SPEED DROPPED TO 5MPH ("LIMP MODE"). I PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND THEN RESTARTED THE ENGINE AFTER A MINUTE. IT SEEMED TO RUN NORMALLY. I TOOK IT IN TO A SHOP FOR INSPECTION, AND THEY COULDN'T IDENTIFY THE CAUSE. HOWEVER ABOUT 1 MONTH LATER, THE EXACT SAME SITUATION REOCCURRED, SO I TOOK IT TO THE FORD DEALERSHIP SERVICE DEPARTMENT. THEY SAID IT WAS DUE TO A BAD THROTTLE BODY. IT TOOK 3 WEEKS FOR THEM TO GET THE THROTTLE BODY, WHICH WAS APPARENTLY BACKORDERED, PROBABLY BECAUSE SO MANY OTHER PEOPLE HAD TO REPLACE THEIR THROTTLE BODIES AS WELL. I HAD TO PAY FOR THIS REPAIR OUT OF POCKET. IT WOULD SEEM THIS DEFECTIVE THROTTLE BODY ISSUE IS WIDESPREAD AMONG CERTAIN FORD MODELS, INCLUDING THE ESCAPE. THIS IS A VERY UNSAFE DEFECT, AND THIS PART SHOULD BE RECALLED TO PREVENT ANY ACCIDENTS FROM OCCURRING. I'M VERY UPSET THAT DESPITE THIS ISSUE HAVING BEEN KNOWN ABOUT SINCE LATE 2011/EARLY 2012, I WAS NEVER NOTIFIED BY FORD AND HAD TO FIND OUT THE HARD WAY, WITH MY CAR LOSING POWER IN THE MIDDLE OF MOVING TRAFFIC. ON TOP OF THAT, BECAUSE THE CAR WAS A FEW MONTHS OUT OF WARRANTY, I WAS FORCED TO PAY $670 OUT OF POCKET TO HAVE THIS REPAIRED.
Engine, Fuel/propulsion system, Aug 30, 2013
WHILE DRIVING ON THE FREEWAY, THE ENGINE CUT OUT AND SPIT AND SPUTTERED. VEHICLE RESTARTED AND WENT ABOUT A MILE AND DID THE SAME THING. AT THAT POINT A TOW TRUCK WAS CALLED AND VEHICLE WAS TOWED TO A SERVICE SHOP WHERE THE THROTTLE BODY WAS REPLACED.
Vehicle speed control, Aug 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE THEN RESUMED NORMAL FUNCTION. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Vehicle speed control, Aug 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 55,174 AND THE CURRENT MILEAGE WAS 55,900. UPDATED 10/17/13*CN
Power train, Aug 30, 2013
LAST FRIDAY, AUGUST 23, MY CAR STARTED TO SHAKE AND JERK AND THE ENGINE LIGHT CAME ON. IT SLOWED TO LIMP MODE. I TURNED IT OFF, RESTARTED IT AND IT DID AGAIN. I HAD THE CAR TOWED TO MY MECHANIC BECAUSE IT'S NOT UNDER WARRANTY ANYMORE. THEY SAID THE THAT I HAD A BLOWN WATER PUMP AND THERMOSTAT, AND REPLACED BOTH. I GOT THE CAR BACK FROM MY MECHANIC AND AFTER ONLY DRIVING A FEW MILES, THE CAR STARTED TO JERK AND THE WRENCH LIGHT CAME ON. IT'S BEEN BACK TO MY MECHANIC 3 TIMES NOW BUT THE PROBLEM IS NOT COMING UP ON THE COMPUTER BECAUSE THE WRENCH LIGHT DOESN'T STAY ON. THIS LATEST INCIDENT, THE WRENCH AND THE ENGINE LIGHT CAME ON, BUT THE WRENCH LIGHT WENT OUT WHILE THE ENGINE LIGHT HAS STAYED ON. I AM NOW TAKING IT TO A MECHANIC TO HAVE REPAIRED BECAUSE I CANNOT AFFORD THE PRICES AT THE FORD DEALERSHIP. WHEN THE CAR WAS 2 YEARS OLD, I HAD EXPERIENCED THE SAME PROBLEM. I HAD TO HAVE THE THROTTLE BODY REPLACED. IT WAS UNDER WARRANTY BUT STILL THIS IS DANGEROUS! NOT TO MENTION FRUSTRATING. THE CAR ONLY HAD 24,000 MILES ON IT. AT THAT TIME, I STALLED IN RUSH HOUR TRAFFIC WHEN IT HAPPENED. I'M CONFIDENT THAT THIS IS THE THROTTLE BODY AGAIN, AS THE LOCAL DEALERSHIP HAS SEEN A LOT OF THESE THIS SUMMER IN MY YEAR OF ESCAPE. I UNDERSTAND THAT FORD IS AWARE OF THIS AND HAS AN UPDATED THROTTLE BODY IN PRODUCTION THAT WILL NOT BE AVAILABLE UNTIL OCTOBER 27 THIS YEAR. I WANT FORD TO RECALL THESE VEHICLES. THIS IS VERY DANGEROUS AND EXPENSIVE!!
Power train, Engine, Fuel/propulsion system, Aug 30, 2013
WHILE ACCELERATING ONTO THE HIGHWAY, THE VEHICLE LOST ALL POWER AND FORWARD MOTION. IT WENT INTO "LIMP" MODE AND I HAD TO PULL OVER. ONCE I SHUT THE VEHICLE OFF AND RESTARTED IT, THE VEHICLE WAS FINE. AFTER THE FORD DEALER'S INSPECTION, IT WAS DEEMED THAT THE THROTTLE BODY IS THE CULPRIT, AND NEEDS REPLACED.
Vehicle speed control, Aug 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE WOULD NOT ACCELERATE. THE WRENCH WARNING ICON WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE THROTTLE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Seats, Other or unspecified, Visibility/wiper, Aug 30, 2013
SUBSTANTIAL AMOUNT OF MOISTURE COLLECTS ON THE INSIDE OF THE WINDSHIELD AFTER A HEAVY RAIN. BOTH THE DRIVER'S AND THE PASSENGER'S SEAT TRACK ASSEMBLIES STARTED TO RUST AS A RESULT. THE CAR SMELLS LIKE MOLD. TOOK THE CAR TO A FORD DEALERSHIP (IN NC WHERE I WAS STATIONED AT THE TIME) IN NOVEMBER 2012 AND IT WAS DISCOVERED THAT THE DRAIN HOLES IN THE RIGHT RIDE DOOR (REAR) WERE NEVER PUNCHED OUT. THAT WAS CORRECTED; HOWEVER, THE MOISTURE PROBLEM CONTINUES. AT THE NC FORD DEALERSHIP, IT WAS ALSO DISCOVERED THAT THE REAR HATCH WINDOW GASKET LEAKS. IT WAS RESEALED, BUT NOT REPLACED. TOOK THE CAR TO A MA DEALERSHIP IN AUGUST 2013 FOR SAME LEAK ISSUE. THE GASKET NEEDS TO BE REPLACED. WHY WAS THIS NOT DONE BEFORE IN NOVEMBER? A WINDOW GASKET IS SUPPOSED TO LAST 5-6 YEARS NOT LESS THAN 3 ! CAR IS STILL COLLECTING MOISTURE - PROBLEM NOT SOLVED.
Other or unspecified, Engine, Aug 29, 2013
NOTED MILEAGE, DATE, AND SPEEDS APPROXIMATE. VEHICLE HAS STALLED SEVERAL TIMES (SIX TO SEVEN TIMES SINCE NOTED DATE). ALL TIMES HAVE BEEN WHEN ACCELERATING FROM A STOP OR LOW SPEED. THE STALLS HAVE BEEN VERY DANGEROUS BECAUSE THEY OCCURRED WHILE ATTEMPTING TO ENTER TRAFFIC. CHECK ENGINE / SERVICE LIGHT COMES ON, BUT DOES NOT STAY ON. VEHICLE RESTARTS AFTER SOME ATTEMPT AND THE CHECK ENGINE / SERVICE LIGHT IS GONE. THIS NEEDS TO BE INVESTIGATED AND RESOLVED BEFORE SOMEONE GETS KILLED! *TT
Vehicle speed control, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NINE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER UNTIL OCTOBER 26, 2013. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Vehicle speed control, Aug 29, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS SHUT DOWN AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Fuel/propulsion system, Aug 29, 2013
MY 17 YER OLD DAUGHTER WAS DRIVING AT HIGHWAY SPEED AND VEHICLE LOST POWER AND IMMEDIATLEY SLOWED QUICKLY. THERE WERE VEHICLES IN FRONT AND IN BACK OF HER AT THE TIME AND SINCE THE VEHICLE SLOWED ON IT'S OWN, THERE WERE NO BRAKE LIGHTS TO WARN TRAFFIC AROUND HER THAT SHE WAS SLOWING. VERY SCARY SITUATION. FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY, WITH A 2 MONTH WAIT FOR THE PART DUE TO HIGH NUMBER OF FORD VEHICLES WITH THIS PROBLEM (PART ON BACKORDER). I AM GUESSING WITH A 2 MONTH WAIT ON A PART, THERE ARE THOUSANDS OF FORD OWNERS WHO HAVE HAD SIMILAR EXPERIENCE. THOUGHT THIS WAS A JOKE, BUT AFTER CALLING OTHER FORD DEALERSHIPS AND CHECKING THE INTERNET SOON FOUND OUT MY DUAGHTERS EXPERINCE WAS NOT UNIQUE.
Fuel/propulsion system, Aug 29, 2013
MY THROTTLE BODY BROKE WHICH PUT THE CAR INTO SAFE MODE.THIS HAPPENED 5 TIMES BEFORE I COULD GET IT REPAIRED AT THE FORD DEALERSHIP.THE DEALER TOLD ME HE REPLACED 3 THAT SAME DAY.