2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Electrical system, Engine, Jun 1, 2013
WHILE ENTERING A FREEWAY AT 40MPH THE CAR STALLED,THANKFULLY THERE WAS A SHOULDER TO PULL ON TO OTHERWISE WE WOULD'VE BEEN REAR ENDED. THIS HAS HAPPENED AT DIFFERING SPEEDS AS WELL. THE WRENCH LIGHT IN THE DASH COMES ON AND THE VEHICLE STALLS. RESTARTING VEHICLE WILL USUALLY RESUME WITH NO ISSUES. NO CODES ARE STORED SO DEALER CAN'T FIND PROBLEM. THIS HAS HAPPENED 10X'S AT LEAST. I'M SCARED TO LET MY WIFE OR DAUGHTER DRIVE THIS VEHICLE. NO SIGNS GIVEN THAT IT WILL STALL. *TR
Power train, May 31, 2013
TRAVELING IN THE LEFT LANE AT 70MPH DOWN I696 IN OAKLAND COUNTY MICHIGAN, VEHICLE WENT DEAD. "WRENCH" LIGHT CAME ON. I PULLED OVER TO THE RIGHT SHOULDER. CAR WAS RUNNING, HOWEVER NO POWER. I TURNED THE CAR OFF AND RE-STARTED. IT RAN FINE AFTER THAT. ONE MONTH LATER THE SAME ISSUE OCCURRED. THIS TIME TRAVELING 45MPH DOWN THE ROAD, VEHICLE WENT DEAD, I PULLED OVER , RE-STARTED. TRAVELLED ANOTHER 100FT, SAME ISSUE. TRIED AGAIN, THIS TIME WENT ABOUT 200FT, DIED. THE WRENCH LIGHT AND AMBER ENGINE LIGHT CAME ON. THIS TIME THE ENGINE LIGHT REMAINED ON AND THE ESCAPE WAS TOWED TO THE FORD DEALER ON MAY 18, 2013. AS OF MAY 31, 2013, THE THROTTLE BODY HAS BEEN ON BACK ORDER. VEHICLE SITS IN THEIR LOT AWAITING PART. *TR
Electrical system, Engine, May 31, 2013
THE VEHICLE LOST POWER WHILE ON HIGHWAY AT 65MPH. ENGINE DID NOT STOP RUNNING COMPLETELY BUT THE VEHICLE WOULD NOT GO. HAD TO PULL OVER, TURN VEHICLE OFF AND RESTART. DID THIS 6 SEPARATE TIMES 3 ON 5/30 AND 3 ON 5/31/13. THIS HAS BEEN DIAGNOSED AS A COMMON PROBLEM BY REPAIR SHOP AS FAULTY THROTTLE BODY. *TR
Engine and engine cooling, Power train, Vehicle speed control, May 30, 2013
AS VEHICLE WAS PROCEEDING FORWARD FROM A STOP ONTO A FOUR LANE ROAD WITH THE SPEED LIMIT OF 35 MPH, IT ROLLED FORWARD AND NO POWER WAS PROVIDED. NO WARNING LIGHTS PRIOR TO THIS. THE THROTTLE CONTROL / POWER TRAIN LIGHT CAME ON AND WE WERE ONLY ABLE TO GO APPROXIMATELY 20 -30 YARDS ONTO THE SHOULDER ATTEMPTING TO GO AROUND THE CORNER AND UP A HILL THE VEHICLE WAS UNABLE TO DO THIS WE ROLLED BACK TO THE SHOULDER THEN TURNED THE CAR OFF RESTARTED AND THE CHECK ENGINE LIGHT APPEARED AND WERE ABLE TO GET THE CAR UP THE HILL AND HOME. CAR WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DIAGNOSED AS A FAILED THROTTLE BODY WHICH WAS THEN REPLACED.
Engine, Fuel/propulsion system, May 30, 2013
DRIVING ON FREEWAY AT SPEED AND VEHICLE FUEL SYSTEM SEEMED TO SHUT OFF CAUSING VEHICLE TO STALL AND SHUTTER. I WAS BARELY ABLE TO EXIT FREEWAY WITHOUT INCIDENT. SHUT ENGINE OFF AND RESTARTED AND VEHICLE FINALLY RESUMED NORMAL OPERATION, AT WHICH TIME I DROVE DIRECTLY TO DEALER FOR INSPECTION, BUT THEY WERE IN PROCESS OF CLOSING FOR THE DAY AND VEHICLE HAD RESUMED PROPER OPERATION BY THEN AND DEALER FELT THE VEHICLE WOULD NOT BE DAMAGED TO CONTINUE ON TRIP IF WE WISHED. THIS INCIDENT OCCURRED 2 MORE TIMES BEFORE RETURNING HOME. WHEN HOME, CHECK ENGINE LIGHT CAME ON AND TOOK VEHICLE TO MECHANIC FOR INSPECTION AND IT WAS DIAGNOSED WITH A FAULTY THROTTLE BODY WHICH AS OF 5/30/13 ARE UNAVAILABLE DUE TO NATIONAL BACK ORDER. EVIDENTLY LOTS OF ESCAPES SEEM TO HAVE THIS PROBLEM. I AM CURRENTLY ON LIST FOR THE PART IN QUESTION. VEHICLE IS OUT OF WARRANTY BY 1 MONTH BUT NOT BY MILEAGE. *TR
Electrical system, Fuel/propulsion system, May 30, 2013
AT THE INITIAL FAILURE, WHILE TRAVELING ON MANCHESTER ROAD THE VEHICLE STALLED AND I HAD TO PULL TO THE SIDE OF THE ROAD. A WEEK LATER AT THE SECOND FAILURE WHILE STANDING AT A STOP LIGHT THE VEHICLE STALLED AND I HAD TO RESTART THE VEHICLE. *TR
Fuel/propulsion system, May 30, 2013
I WAS DRIVING IN TRAFFIC AT 60 MPH AND THE POWER WENT OUT. THE CAR JUST COASTED. STEERING CONTINUED TO WORK. I PULLED OVER TO THE MEDIAN, PUT THE CAR IN PARK AND RESTARTED THE CAR. THE CAR STARTED BACK UP AND WORKED FINE AFTER THAT. *TR
Vehicle speed control, May 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE. *TR
Power train, Vehicle speed control, May 30, 2013
WHILE I WAS DRIVING, THE CAR STARTED STALLING : THE SPEED INDICATOR STARTED COMING DOWN AND EVEN PRESSING ON THE ACCELERATOR, THERE WAS NO PICK UP AND THE WRENCH SIGN LIT UP INDICATING THE POWER TRAIN DEFECT.I MOVED THE CAR TO THE SHOULDER AND WAITED FOR SOME ASSISTANCE. I MECHANIC FRIEND OF MINE CAME AFTER ABOUT 45 MIN. HE STARTED THE CAR AND THE WRENCH SIGN WAS NO LONGER THERE. RODE THE CAR FOR ABOUT 10 MILES TO GET TO MY HOUSE. RAN SOME ERRANDS (ABOUT 20 ROUND TRIP MILES) LATER AND THE CAR RODE FINE. ON 5/30/2013 MORNING (TODAY) ON MY WAY TO WORK, THE TRUCK STALLED AGAIN WITH THE LIT UP WRENCH SIGN. PULLED ON TO THE SHOULDER, TURNED OFF ENGINE AND GOT THE TRUCK TOWED TO THE CLOSEST FORD DEALER - BOB DAVIDSON FORD,, PARKVILLE, MARYLAND 21234 (410-661-6400). THEY PERFORMED DIAGNOSTICS FOR A FEE OF $123.00 AND SAID THAT THE THROTTLE BODY ASSEMBLY NEED TO BE REPLACED. THE SERVICE DEPT INDICATED THAT THEY WERE OUT OF THESE PARTS AND IS BACKORDERED. THEY WERE NOT SURE WHEN THEY WILL GET THE PART. I DROVE THE SUV HOME WITH NO FURTHER PROBLEMS. I CALLED FORD MOTOR CO. CUSTOMER RELATIONS AND COMPLAINED. THEY ISSUED A CLAIM NUMBER CAS[XXX]. I AM UNABLE TO RENT A CAR AS I DON'T KNOW HOW LONG IT WOULD BE UNTIL THEY GET THE PART TO FIX. I SEARCHED AND FOUND THAT THIS HAD BEEN A RECURRING PROBLEM FOR THE ESCAPE 2010. FORD SHOULD BE RESPONSIBLE TO REPAIR THIS PROBLEM, I ASKED THE CUSTOMER SERVICE REPRESENTATIVE "IS FORD WAITING UNTIL PEOPLE GET KILLED TO FIX THIS DANGEROUS DEFECT?". IT IS QUITE DANGEROUS IF IT HAPPENS WHILE DRIVING IN THE EXPRESS WAY AT 55-60 MPH IN AN INSIDE LANE. GOD HELP THE ESCAPE OWNERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, May 30, 2013
TOOK OFF FROM STOP LIGHT, MADE A LEFT TURN AND WHILE IN MIDDLE OF TURN, FELT LOSS OF POWER, CAR WOULD NOT ACCELERATE. I LOOKED AT DASH AND NOTICED WHAT LOOKED LIKE A BATTERY SYMBOL IN RED AND THE OIL SYMBOL IN RED. COASTED TO SIDE OF ROAD. TURNED IGNITION TO OFF POSITION, WAITED A SECOND OR TWO AND TURNED BACK ON. VEHICLE STARTED RIGHT BACK UP AND I CONTINUED ON MY WAY. *TR
Fuel system, Gasoline, May 30, 2013
CAR STALLED ON HIGHWAY AT 70 MILES PER HOUR. SEEMED LIKE CAR SHUTOFF, BUT LATER REALIZED THAT CAR WAS STILL ON BUT NOT MOVING. TOOK TO DEALER IT WAS DIAGNOSED AS THROTTLE BODY WAS DEFECTIVE. QUITE DANGEROUS DUE TO SUDDEN LOSS OF CONTROL ON HIGHWAY, EASILY COULD OF BEEN HIT BY OTHER CAR. *TR
Vehicle speed control, Engine, May 30, 2013
DRIVING ALONG AROUND AT 45 OR 50 MPH AND WENT TO TURN ON THE AIR CONDITIONER AND THE CAR STALLED. I WAS ABLE TO PULL OVER AND THE CAR RESTARTED.. PREVIOUS TO THIS WHEN TURNING ON THE AC THE CAR GOT VERY SLUGGISH, I WAS STEPPING ON THE GAS BUT THE CAR WOULD NOT GO. AFTER A VERY SHORT TIME THE CAR RECOVERED AND NORMAL SPEED WAS ATTAINED. I FEAR THIS MAY HAPPEN PULLING INTO TRAFFIC OR MERGING AND THIS HAPPENING WOULD BE EXTREMELY DANGEROUS AND CAUSE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP I BOUGHT THE VEHICLE FROM THAT FORD IS HAVING A PROBLEM WITH THIS PART. WHEN I SEARCHED THE INTERNET I SAW THAT MANY OTHERS HAVE HAD THE SAME OR SIMILAR ISSUES WITH THE 2005 -2011 ESCAPES. I WAS ALSO TOLD THAT FORD IS DOING A REDESIGN OF THIS PART BUT NO DATE AS TO WHEN IT WOULD BE AVAILABLE. MY DEALERSHIP STATED THEY WERE ABLE TO FIND THE SAME PART BUT NO PROMISES IF IT WOULD LAST. THEY ALSO STATED THEY COULD NOT DUPLICATE THE PROBLEM WHILE IN THE SHOP, THUS IT'S AN INTERMITTENT OCCURENCE. THEY RECOMMENDED JUST DRIVING THE VEHICLE AND KEEPING IN TOUCH TO SEE WHEN THE REDESIGN IS AVAILABLE. *TR
Vehicle speed control, May 30, 2013
WHILE DRIVING IN THE LEFT LANE OF A 3 LANE INTERSTATE, MY 2010 FORD ESCAPE LOST ALL ACCELERATION AND I HAD TO CAREFULLY MANEUVER TO THE RIGHT SHOULDER. AS I WAS LOSING ACCELERATION, I NEARLY CAUSED SEVERAL ACCIDENTS AS I COULDN'T SPEED UP AS NEEDED. WHEN I FINALLY MADE IT TO A COMPLETE STOP, THE VEHICLE CONTINUED TO RUN WITH THE WRENCH LIGHT ON BUT I COULD NOT MOVE. I TURNED OFF THE VEHICLE, WAITED ABOUT A MINUTE AND WAS THEN ABLE TO RESTART THE VEHICLE TO RETURN HOME. SINCE I THOUGHT IT WAS A ONE-TIME INCIDENT, I ONLY MENTIONED IT DURING AN OIL CHANGE AND NOTHING WAS DONE. THEN IT BECAME A FREQUENT OCCURRENCE, LIMITING MY COMFORT IN DRIVING ANYWHERE BEYOND 10 MILES. WHEN I CALLED THE SERVICE DEPARTMENT OF THE LOCAL FORD DEALER, THEY WERE ABLE TO DIAGNOSE THE PROBLEM OVER THE PHONE, WITHOUT NEEDING ME TO BRING IT IN. UPON ARRIVAL AT DEALERSHIP, THE THROTTLE BODY NEEDED WAS ON NATIONAL BACK ORDER. *TR
Vehicle speed control, Engine, Fuel/propulsion system, May 29, 2013
THE VEHICLE STARTED STALLING WHILE APPROACHING A TRAFFIC LIGHT AND CONTINUED TO STALL TO WHERE EVENTUALLY THE GAS PEDAL WAS NON-OPERATIONAL. THE CAR WAS TAKEN TO A FORD DEALERSHIP AND A MECHANIC DIAGNOSED THAT THE THROTTLE BODY WAS NOT OPERATING PROPERLY AND NEEDED TO BE REPLACED. FORD STAFF INDICATED THE PART IS NOT COVERED UNDER THE POWER TRAIN WARRANTY AND THE REPLACEMENT PART WOULD HAVE TO BE PAID OUT OF POCKET AT THE OWNER'S EXPENSE. *TR
Vehicle speed control, Fuel/propulsion system, May 29, 2013
WHEN DRIVING THE CAR, THE GAS PEDAL BECOMES USELESS AND NO LONGER ACCELERATES THE CAR. THE ENGINE IS STILL ON AND ALL POWER IS ON IN THE CAR BUT YOU CAN'T ACCELERATE AT ALL. VERY DANGEROUS ON THE EXPRESSWAYS AS THE CAR CAN JUST DIE AND IF YOU CAN'T GET OVER TO THE EMERGENCY LANE.... YOU HAVE TO PULL THE CAR OVER, TURN OFF AND RESTART. SEEMS TO WORK FOR A WHILE AFTER THAT. HAS DONE THIS AT DIFFERENT SPEEDS, AND SEVERAL DIFFERENT TIMES. MY WIFE HAS HAD A FEW CLOSE CALLS WITH ALMOST BEING REAR ENDED DUE TO THIS ISSUE. FORD KNOWS ABOUT IT BUT DOESN'T SEEM TO HAVE "ENOUGH" COMPLAINTS TO FIX THE ISSUE... *TR
Vehicle speed control, May 28, 2013, crash
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE WITH THE BRAKE SLIGHTLY DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO A PARKING METER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000. UPDATED 07/01/13
Vehicle speed control, May 28, 2013, crash
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED AND CRASHED INTO A PARKING METER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRES AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONSUMER DID NOT AGREE WITH THE DEALERS FINDINGS. THE CONSUMER STATED THE TIRES AND BRAKES WERE REPLACED ON MAY 25, 2013
Engine, May 28, 2013
I WAS DRIVING ON THE HIGHWAY AT 60 MPH IN CRUISE CONTROL AND THE CAR SUDDENLY DIED. THE CHECK ENGINE LIGHT CAME ON AND WHEN I STEPPED ON THE PEDAL NOTHING HAPPENED. THE AC UNIT AND RADIO CONTINUED TO WORK FINE. WHEN THE CAR FINALLY CAME TO A STOP, I TURNED OFF THE ENGINE AND RESTARTED IT AND IT CAME BACK ON LIKE NORMAL. THE CHECK ENGINE LIGHT WAS NO LONGER ON. I WAS ABLE TO DRIVE HOME FINE. *TR
Fuel system, Gasoline, May 28, 2013
WHILE TRAVELING ON THE HIGHWAY, THE CAR STOPPED RESPONDING TO THE GAS PEDAL BEING PUSH, AND STARTED SLOWING DOWN SUDDENLY. PULLED OVER TO THE SIDE OF THE ROAD, WHERE THE CAR SPUTTERED, AND TURNED IT OFF. POPPED THE HOOD EVERYTHING LOOKS GOOD. TURNED THE CAR ON AGAIN, STARTED GOING, AND IT HAPPENED AGAIN. WHEN I PULLED OVER A SECOND TIME, LET THE CAR SIT ROUGHLY 5 MINUTES, TURNED OVER AND WAS ABLE TO MAKE IT TO AN AUTO ZONE TO RUN THE DIAGNOSTICS. TOOK IT TO A FORD DEALERSHIP AND WAS ADVISED THAT NOT ONLY CAN THEY NOT FIX IT CURRENTLY, BUT THEY DON'T KNOW WHEN THE PART WILL BECOME AVAILABLE TO FIX IT, SINCE THE PART IS CURRENTLY BEING REDESIGNED. I'M SCARED TO DRIVE MY SUV, ESPECIALLY SINCE IT'S WITH MY TWO AND HALF YEAR OLD WITH ME. I'M AFRAID OF BEING LEFT STRANDED. *TR
Power train, Electrical system, Vehicle speed control, May 26, 2013
WHEN I'M DRIVING MY CAR, IT WILL SUDDENLY STOP ACCELERATING AS THOUGH SOMEONE THREW THE CAR INTO NEUTRAL. WHEN THIS HAPPENS, THE WRENCH LIGHT COMES ON AND I HAVE TO COAST OVER TO A SAFE AREA TO TURN THE CAR OFF AND TURN IT BACK ON. THIS HAPPENED ON THE FREEWAY AT SPEEDS OVER 70MPH, ON STREETS, AFTER A RED LIGHT, TURNING CORNERS. OVER AND OVER AGAIN THIS HAPPENS AND IT STARTED HAPPENING AT ABOUT 50-THOUSAND MILES AND HAS GOTTEN WORSE. TODAY THIS HAPPENED MORE THAN SIX TIMES IN A TWENTY MILE RADIUS. *TR
Engine, May 26, 2013
DRIVING ON THE FREEWAY ABOUT 55 MPH AND SUDDEN LOSS OF POWER AND ENGINE APPEARED TO SHUT OFF CAUSING RAPID DECELERATION, THIS HAPPENED ABOUT APRIL 18, 2013 AND AGAIN MAY 24, 2013 BOTH TIMES ON THE FREEWAY. ALSO NOTED THAT CAR SURGES INTERMITTENTLY WHEN ACCELERATING DRIVING CITY STREETS. CALLED FORD AFTER FIRST INCIDENT AND TOOK CAR IN FOR SCHEDULED MAINTENANCE. NO MENTION OF ANY ISSUE WITH SAFETY OF CAR. LAST INCIDENT ASKED FORD TO DO A DIAGNOSIS AND THEY TOLD ME IT WAS A RARE OCCURRENCE HAVING TO DO WITH A STUCK THROTTLE AND IT WOULD BE OVER A MONTH BEFORE THE REPLACEMENT THROTTLE PART COMES IN AND I SHOULD NOT DRIVE THE CAR. THE REPAIR IS GOING TO BE SOMEWHERE IN THE RANGE OF 500-700 DOLLARS. FORD ALSO TOLD ME THAT THEY RECOMMENDED I HAVE SENSORS CLEANED ALSO DUE TO BUILD-UP WHICH COULD AFFECT THE CATALYTIC CONVERTER??? CAUSED BY THE THROTTLE PROBLEM?? I WAS ALSO TOLD THAT NONE OF THIS REPAIR IS COVERED UNDER MY FACTORY WARRANTY. *TR
Vehicle speed control, Fuel/propulsion system, May 25, 2013
DRIVING ALONG DOWN THE DRIVEWAY AND THE CAR WENT INTO SLOW MODE. NON-RESPONSIVE TO GAS PEDAL, ENGINE SPUTTERING. HAPPENED TO MY WIFE EARLIER THIS WEEK ON THE WAY TO WORK. SHE PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED. DROVE FINE THEN SO SHE BROUGHT IT HOME AND SWITCHED CARS. ENGINE WRENCH LIGHT COMES ON BUT AFTER RESTART DISAPPEARS. HOOKED UP TO MY OBD SCANNER AND IT SHOWED P2111 CODE. *TR
Fuel system, Gasoline, May 25, 2013
IN FEB. 2013 I BROUGHT MY CAR TO THE DEALER BECAUSE IT WAS RUNNING ROUGH WHEN I WAS GOING UP AN INCLINE AND ATTEMPTED TO ACCELERATE. THE ENGINE LIGHT CAME ON BUT THEN WENT OFF. AFTER THE DEALER CHECKED IT THEY ASSURED ME NOTHING WAS MECHANICALLY WRONG. OFF AND ON THE PROBLEM PERSISTED, BUT ON A LESSER SCALE, BUT THERE WERE NO FAILURES INDICATED IN THE COMPUTER. ON MAY 23, 2013 I WAS TRAVELING IN RUSH HOUR TRAFFIC FROM BALTIMORE WHEN MY CAR BEGAN RUNNING ROUGH AND WITHIN SECONDS THE ENGINE LIGHT AND THE WRENCH LIGHT WAS ON. I HAD NO ACCELERATION AT ALL. I MANAGED TO NURSE IT TO THE SIDE OF A MAJOR HIGHWAY WHERE I TURNED THE CAR OFF. I WAITED SEVERAL MINS AND RESTARTED THE CAR. IT STARTED, THE ENGINE LIGHT REMAINED ON BUT THE WRENCH WENT OUT. I WAS NOT IN A PLACE THAT WAS SAFE FOR ME TO REMAIN SO I NURSED THE CAR TO THE DEALER. AFTER SECURING A RENTAL CAR FOR ABOUT $50 A DAY (AT MY EXPENSE) I WAS INFORMED THAT IT WILL BE APPROXIMATELY 27 DAYS (3RD WEEK OF JUNE) BEFORE THE PART IS AVAILABLE AND WILL COST ME APPROXIMATELY $750 TO FIX. AT $50 A DAY MY RENTAL WILL BE TWICE THE REPAIR BILL AND MORE THAN MY MORTGAGE! IT WAS SUGGESTED BY THE DEALER I CALL FORD'S CUSTOMER CARE CENTER, WHICH I DID, AND WAS TOLD MY COMPLAINT WAS LOGGED AND THAT I WOULD HEAR "MOST LIKELY NEXT FROM THE MANAGER AT THE DEALER". THEY DID NOT OFFER TO ASSIST WITH A LOANER OR WITH THE ISSUE SURROUNDING THE FACT THAT IT WAS GOING TO TAKE 27 DAYS (AT LEAST) FOR A PART TO BE AVAILABLE. NOTHING WAS ULTIMATELY RESOLVED THROUGH FORD CUSTOMER CARE. FORTUNATELY I WAS IN THE "SLOW" LANE WHEN THIS HAPPENED AND COULD GET TO THE SHOULDER. IF I HAD BEEN IN ANY OTHER LANE ON THIS HIGHWAY, THE OUTCOME MAY NOT HAVE BEEN ACCIDENT FREE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, May 24, 2013
GOING ABOUT 45 MPH WHEN ALL OF A SUDDEN THE CAR STARTED TO COAST,THERE WAS NO WARNING LIGHT. I PUSHED THE GAS PEDAL TO THE FLOOR AND IT WAS AS THOUGH THE CAR WAS NOT GETTING ANY FUEL TO THE ENGINE THERE WAS NO ACCELERATION. I COASTED TO A STOP TURNED OFF THE ENGINE WAITED A FEW MINUTES TURNED THE CAR ON IT SEEMED FINE SO I FINISHED MY ERRAND. ON THE WAY HOME I WAS GOING APPROX. 50MPH ON THE LOCAL HIGHWAY AND THE SAME THING HAPPENED. TOOK MY CAR TO A LOCAL FORD DEALER (I THOUGHT IT WAS STILL UNDER WARRANTY) THEY SAID IT WOULD COST $900.00 TO CLEAN THE THROTTLE BODY AS RECOMMENDED BY FORD BUT THEY WERE NOT SURE IT WOULD FIX THE PROBLEM. THE THROTTLE BODY PART WAS ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY COULD GET ONE. SO NOW I HAVE A CAR I AM AFRAID TO DRIVE. *TR
Electrical system, Engine, May 24, 2013
WHILE DRIVING TO WORK ON I10 AT 60 MILES PER HR IN HOUSTON TX. THE ESCAPE LOST POWER AND WAS HARD TO STEER. I LIMPED OFF THE ROAD AND SHUT THE ESCAPE DOWN AND RESTARTED IT. THE ESCAPE WORKED FINE AGAIN. THIS HAPPENED TWICE MORE OVER THE NEXT MONTHS. I AM TAKING THE ESCAPE TO RUSSELL SMITH FORD IN HOUSTON TX TO HAVE THEM CORRECT THE PROBLEM. PLEASE CHECK WITH THEM ON THE ISSUE AS I OR OTHERS COULD HAVE BEEN KILLED AS THIS HAPPENED DURING RUSH HOUR TRAFFIC IN HOUSTON. *TR