2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Steering, Mar 31, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 86,662. *LN *AS
Fuel/propulsion system, Mar 29, 2017
THE CAR WAS IN GARAGE FOR 2 DAYS, I DROVE IT APP. 9 MILES TO THE STORE AND BACK ONLY. THE SMELL OF GAS WAS STRONG LATER THAT NIGHT IN THE GARAGE. IT APPEARS THE GAS TANK IS LEAKING... POSSIBLE WITH THE FDM. I DID NOT RECEIVE LETTER FOR RECALL 16V777000, BUT SOUNDS THE SAME. WILL SEE WHAT THE JAX, FL DEALER SAYS.
Fuel/propulsion system, Mar 23, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Mar 14, 2017
SAFETY RECALL NOTICE 16S41 / NHTSA RECALL 16V-777. RECEIVED A RECALL NOTICE 3 MONTHS AGO (FAULTY FUEL DELIVERY MODULE IN THE FUEL SUPPLY PORT THAT MAY DEVELOP A CRACK/LEAK) AND NOTICE THAT FMC IS WORKING ON A REMEDY TO FIX THE PROBLEM. HAVE YET TO RECEIVE FOLLOW UP NOTIFICATION TO HAVE REPAIR PARTS INSTALLED. TOLD BY FORD DEALERSHIP THAT THERE IS NO REMEDY YET BY FMC. ALTHOUGH MY VEHICLE DOES NOT APPEAR TO SHOW SIGNS OF FUEL LEAKAGE AT THIS POINT, I REMAIN CONCERNED THAT A LEAK MAY OCCUR AND GO UNDETECTED BEFORE A POTENTIAL TRAGEDY OCCURS.
Steering, Mar 8, 2017
WHEN DRIVING IN A LOW SPEED IN A CITY STREET, ALL OF A SUDDEN THE STEERING WHEEL WON'T STEER IT FELT SO HARD THAT I HAD TO STOP ON THE SIDE OF THE ROAD TO PREVENT TO GET INTO ACCIDENT. I CHECKED ONLINE IF THERE'S ISSUE OR RECALL ON THIS VEHICLE. THERE'S A RECALL FOR THIS ISSUE BUT WHEN THEY TYPE THE VIN # IT'S NOT INCLUDED AND DEALERSHIP SAID IT WILL COST $2,000 TO FIX IT.NOT SURE WHY THIS IS NOT INCLUDED FOR RECALL...
Fuel/propulsion system, Mar 2, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE AND FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER THE TECHNICIAN STATED THAT THEY CLEANED THE VAPOR VALVE, BUT THE ODOR WAS STILL PRESENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM,GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 11/1/2017*JS
Engine, Feb 28, 2017
"ENGINE RECALL" I HAVE A 2011 FORD ESCAPE & AFTER 7 MONTHS OF OWNING THIS VEHICLE I WAS TOLD THAT I NEED A NEW ENGINE. I WAS HEADED HOME FROM WORK ON I95 THEN THE ENGINE LIGHT CAME ON. THE NEXT MORNING I GOT UP TO GO TO WORK AND THE ESCAPE WOULD NOT CRANK UP AT ALL IT DID NOT MOVE. FROM THE TIME I HAD THIS VEHICLE IT WOULD NOT START ON SOME DAYS SO IT WAS NO GOOD WHEN I BOUGHT IT. IT ONLY HAS 65000 MILES ON IT. THE CAMSHAFT & CRANKSHAFT NEEDS TO BE REPLACED THERE SHOULD BE A RECALL ON THAT PART OF THIS VEHICLE. I DROVE IT FOR 7 MONTHS & THERE WAS DAYS IT DIDN'T WANT TO START. I WASTED MY HARD EARNED CASH ON THIS PIECE OF JUNK AND NOW I DONT HAVE A CAR TO RIDE TO WORK. FORD NEED TO RECALL THIS ISSUE.
Fuel/propulsion system, Feb 22, 2017
I WAS DRIVING APPROXIMATELY 70 MPH ON AN INTERSTATE, AND MY CAR SUDDENLY LOST ANY ABILITY TO ACCELERATE. WE MANAGED TO MANEUVER TO THE SHOULDER, STOP THE CAR, RESTART IT AND EVERYTHING SEEMED FINE. THIS HAD HAPPENED 1+ YEARS PREVIOUSLY, AND WE DISCOVERED FORD HAD ISSUED AN EXTENDED WARRANTY ON THE THROTTLE BODY. WE TOOK IT TO THE DEALER, THE THROTTLE BODY WAS FOUND TO BE FAULTY, AND IT WAS REPLACED UNDER THAT WARRANTY. HOWEVER, NOW IT HAS HAPPENED AGAIN, ONLY THIS TIME I PAID TO HAVE THE SAME THROTTLE BODY REPLACED AS IT IS NO LONGER COVERED UNDER A WARRANTY. I AM WORRIED THAT THIS WILL KEEP HAPPENING, IE. RANDOMLY I WILL NO LONGER HAVE THE ABILITY TO ACCELERATE THE VEHICLE WHILE DRIVING AT A HIGH SPEED AND POTENTIAL IN HIGH TRAFFIC. ITS TERRIFYING TO LOSE THAT KIND OF CONTROL. I BELIEVE A PREVIOUS INVESTIGATION HAD BEEN OPENED FOR THIS ISSUE, THUS THE EXTENDED WARRANTY PROGRAM. BUT CLEARLY FORD HAS NOT ADDRESSED THIS ISSUE IF IT CAN CONTINUE TO HAPPEN.
Steering, Feb 16, 2017
DRIVING AND POWER STEERING DID NOT WORK. IT WAS VERY HARD TO STEER CAR TO STOP. WHEN I TURNED OF IGNITION AND RESTART VEHICLE THE POWER ASSIST WORKS FOR A WHILE. THERE WAS A RECALL ON APPROX 1.3 MILLION VEHICLES. MY VIN # IS NOT INCLUDED......?? DOESN'T MAKE SENSE.
Steering, Feb 14, 2017
THIS VEHICLE HAS EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING. CONSOLE DISPLAYS "POWER STEERING ASSIST FAULT". DEALER DIAGNOSED A FAULTY STEERING SHAFT TORQUE SENSOR (DTC B2278). DEALER ALSO CONFIRMED THAT THE PART NUMBER OF THE FAULTY TORQUE SENSOR IS (CL8Z-3F818-A). THIS ISSUE SEEMS TO BE THE EXACT SAME AS FORD RECALL 14S05 AND NHTSA CAMPAIGN 14V284000. THIS ESCAPE IS EXPERIENCING THE SAME SYMPTOMS AS RECALL 14S05 AND THE VEHICLE WAS MANUFACTURED WITHIN THE DATES SPECIFIED IN THE RECALL, HOWEVER, THE VIN DOES NOT CURRENTLY INCLUDE THIS VEHICLE IN THE RECALL.
Steering, Jan 31, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE HAD TO BE RESTARTED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A NEW POWER STEERING TORQUE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/11/17 LJ *CN
Other or unspecified, Jan 31, 2017
AT FIRST MY ENGINE LIGHT CAME ON THEN MY FORD ESCAPE STARTED BUT IT ONLY CREEPED DOWN THE STREET IT BARELY WANTED TO GO ANYWHERE WHEN I GOT TO THE LIGHT IT WOULDN'T MOVE AT ALL SO I BACKED IT UP THEN SLOWLY DROVE IT ACROSS THE STREET OUT THE WAY OF TRAFFIC & WHEN I SHUT IT OFF IT WOULD NOT START BACK UP THE CRANKSHAFT & TIMING CHAIN WENT OUT ON IT. IT ONLY HAS 65,800 MILES ON IT AND I ONLY HAD IT 8 MONTHS. I THINK THERE SHOULD BE A RECALL ON THAT PART BECAUSE THE MILEAGE IS NOT THAT HIGH FOR IT TO GO OUT ALREADY. IT'S GOING TO COST A LOT TO GET REPAIRED. I NEED TO FIND OUT ABOUT THE CRANKSHAFT WILL BE ABLE TO GET REPAIRED UNDER WARRANTY.
Steering, Jan 23, 2017
WE PURCHASED A USED 2011 FORD ESCAPE ON JAN 17,2017. AFTER LEAVING THE DEALERSHIP AND DRIVING HOME, THE POWER STEERING FAILED WHILE BACKING OUT OF A DRIVEWAY. WE TURNED THE VEHICLE OFF, AND RESTARTED IT. THE POWER STEERING WAS FUNCTIONING AGAIN. AS WE TURNED THE CORNER ON MY STREET, THE POWER STEERING FAILED AGAIN, CAUSING THE VEHICLE MY DAUGHTER WAS DRIVING TO GO STRAIGHT TOWARD A LIGHT POLE ON THE CORNER. WE STOPPED THE VEHICLE AND WE WERE ABLE TO FORCE THE STEERING MANUALLY TO TURN INTO OUR DRIVEWAY. I CONTACTED THE NON-FORD DEALER TO ADVISE THEM WHAT HAD HAPPENED WITHIN 30 MINUTES OF LEAVING THEIR DEALERSHIP. REPAIRS HAVE NOT BEEN MADE YET. FORD SAYS THAT MY VIN IS NOT UNDER THE RECALL, DESPITE HAVING THE SAME PROBLEM THAT THE RECALL STATES. I RESEARCHED OUR VEHICLE AND CONTACTED FORD TO FILE A COMPLAINT. THERE WAS A RECALL ISSUED ON MAY, 2014. HERE IS THE RECALL: RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH. FORD'S NUMBER FOR THIS RECALL IS 14S05 ATTACHED IS THE CODING FROM THE DEALERSHIP. *TR
Steering, Jan 20, 2017
ELECTRIC POWER ASSISTED STEERING SYSTEM FAILED WHILE DRIVING ON THE HIGHWAY, IT FAILED AS I WAS TURNING A CORNER. NO POWER STEERING AVAILABLE. HAD IT TOWED TO THE KENDALL FORD IN EUGENE OR. THEY WOULD HAVE TO REPLACE THE WHOLE UNIT, THIS UNIT HAS PREVIOUSLY FAILED 3 TIMES ON OTHER VEHICLE OF MY TYPE. THE TOTAL REPAIR COST IS $1,400.00 MY CAR ONLY HAS 58,000 MILES ON IT, I THINK FORD NEEDS TO STAND BEHIND THEIR PRODUCT, ESPECIALLY WHEN THIS HAS BEEN AN ONGOING PROBLEM (3TIMES) ON CARS LIKE MINE. *TR
Steering, Electrical system, Jan 20, 2017
ON 3 SEPARATE OCCASIONS, MY VEHICLE SHUT OFF WHILE I WAS DRIVING. THE LIGHTS FLICKERED OFF, THE BRAKES WORKED AT APPROX. 30% AFTER THE CAR SHUT OFF AND I HAD MINIMAL STEERING CAPABILITIES AND NO ACCELERATION CAPABILITY. THE CAR HAS ALSO REPEATEDLY BEEN FOUND WITH A DEAD BATTERY (AROUND 10 TIMES NOW) WHEN IT HAS A BRAND NEW BATTERY AND ALTERNATOR, AND NOTHING WITHIN THE VEHICLE HAS BEEN LEFT ON TO DRAIN THE POWER. *TR
Fuel/propulsion system, Jan 20, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ALSO HAD A PUDDLE OF FUEL UNDER THE FUEL TANK. IN THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT SAFE TO BE OPERATED AND IT WOULD NEED AN IMMEDIATE INTERIM REPAIR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE INTERIM REPAIR WOULD BE AT THE COST TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Electrical system, Engine, Fuel/propulsion system, Jan 14, 2017
I WAS DRIVING TO MY BANK WHICH IS AN HOUR AWAY. AS I DROVE UP A STEEP MOUNTAIN AT THE TOP THE TRUCK JUST SHUT OFF AND I COASTED TO THE SIDE OF HWY. AFTER I STOP TRIED STARTING 4 TIMES AND NOTHING HAPPEN. SET FOR 10MINS THEN TRIED AGAIN TRUCK STARTED I MADE IT BACK HOME WITHOUT STALLING.I TOOK MY IN TRUCK TO BE LOOKED AT DIAGNOSTIC FUEL THROTTLE. EVERY DAY SINCE IM STALLING 1OR 2 A DAY TRUCKS SHOULD BE MADE TO ENDURE PARTS SHOULD BE.MORE DURABLE ITS ALWAYS ABOUT CUTTING CORNERS.MAKING MORE MONEY OFF OF CUSTOMER.CAN WE JUST THE LAND OF THE FREE AND A HOME OF HONEST AMD INTEGRITY.I MUST WORK IF DONT HAVE RELIABLE TRASNPORTATION ITS DIFFICULT WHERE I LIVE. PLEASE DO SOMETHING ABOUT ALL THESE DEFECTED TRUCKS WE TRUST FORD BUT I HAVE LOST TRUST IN THEIR ABLITY TO MAKE GREAT LASTING TRUCKS.I WILL NEVER BUY ANOTHER FORD AGAIN THIS MY LAST ONE FROM FORD.THANK YOU.
Visibility/wiper, Jan 13, 2017
OUR CAR WAS PARKED IN OUR DRIVEWAY, TEMPERATURE AROUND 30. I GRABBED SOMETHING OUT OF THE BACK OF THE CAR AND WHEN I SHUT THE LIFTGATE, THE GLASS INSTANTLY SHATTERED, THROWING GLASS SEVERAL FEET IN EACH DIRECTION. THE GLASS HAD NOT BEEN PREVIOUSLY SCRATCHED, CRACKED, OR DAMAGED IN ANY WAY.
Steering, Jan 9, 2017
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 6 MPH PULLING INTO A PARKING SPOT, THE VEHICLE LOST STEERING POWER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Engine, Fuel/propulsion system, Jan 9, 2017
AS I WAS DRIVING HOME IN TOWN, THE ENGINE SERVICE SOON LIGHT COMES ON. CODE HAS TO DO WITH THE EMISSIONS/FUEL VALVE. THE VEHICLE DRIVES JUST FINE, BUT CONCERNED ABOUT INSPECTION AND IF THIS IS UNDER A RECALL THAT IS NOT FOR MY VEHICLE. ALSO, WHEN DRIVING, STARTING AND STOPPING THE CAR SEEMS TO 'JUMP' AT TIMES AND NO KNOWN CAUSE AND HESITATES IN SHIFTING. PLEASE ADVISE ON WHAT TO DO. THANK YOU. A VERY CONCERNED DRIVER. *TR
Power train, Engine, Fuel/propulsion system, Jan 4, 2017
BOUGHT 2011 FORD ESCAPE XLT USED 5-27-2016 (PRIVATE SALE, CHICAGO IL). UPON PURCHASE, SERVICED AT MILWAUKEE AREA FORD DEALERSHIP, FOUND FRONT CONTROL ARMS & BUSHINGS TORN/LOOSE. NEXT, FRONT SWAY BARS, OUTER TIE ROD ENDS, BRAKES AND ROTORS NEEDED REPLACEMENT. IN OCT. 2016 ENGINE/TRANSMISSION MAJOR ISSUES: LEAKING OIL AND TRANS FLUID -NO OIL LAMP OR CHECK ENGINE LIGHT- CAR WOULD RUN OUT OF OIL, PULLED OVER ADDED MORE. TRANS SLIPPING DURING ACCEL/WEAK ACCEL. HARD SHIFTING W/HIGH RPMS. ROUGH IDLE. TICKING NOISE UNDER HOOD WHEN BRAKES APPLIED. 12-6-2016 FORD DEALERSHIP REPLACED GASKETS & SEALS IN ENGINE & TRANSMISSION- $2,000 REPAIR. UPON DRIVING CAR, ISSUES CONTINUE, NEW ISSUES PRESENT: TRANS SLIPPING WORSE/BUCKING, CAR NOT ACCELERATING WHEN GAS PEDAL DEPRESSED, CAR STALLING IN TRAFFIC, CAR LURCHING FORWARD, CAR LOSING GASOLINE/SMELLING OF GASOLINE. BROKE DOWN 12-8-2016 IN PARKING LOT DUE TO FUEL LEAK. CONTACTED AAA ROADSIDE ASSISTANCE, RETURNED TO DEALERSHIP, TURNED AWAY. FIRE DEPT CLEARED CAR FOR TOWING, FIRE HAZARD. RESEARCHED VIN, FOUND RECALL FOR FUEL DELIVERY MODULATOR FLANGE, AND FIELD SERVICE ACTION FOR ELECTRONIC THROTTLE BODY. CONTACTED FORD CUSTOMER SUPPORT, VERIFIED RECALL FOR MY VIN. ADVISED TO NOT OPERATE VEHICLE. AREA FORD DEALERSHIPS REFUSED TO DIAGNOSE W/O CHARGING. A SERVICE MANAGER AT A MAZDA DEALERSHIP DIAGNOSED ADDITIONAL UNDISCLOSED REPAIRS: A/C LINE RUPTURED, FRONT DRIVER'S SIDE SWAY BAR SNAPPED AND CONTROL ARM BUSHING SEPARATED; FORD MECHANIC HAD ALSO LEFT BOLTS & HOSES LOOSE/UNCLAMPED IN ENGINE. STEERING AND REAR SUSPENSION DETERIORATING. RETURNED TO DEALERSHIP ONCE MORE- TURNED AWAY. MISSED 1 MONTH OF WORK (DRIVING IS JOB). NO RENTAL PROVIDED, UNWILLING TO REIMBURSE. FILED DEALER COMPLAINT. FILING CONSUMER PROTECTION & DISCLOSURE LAWSUIT. SEEKING CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY. CAR IS DANGEROUS, I REFUSE TO OPERATE IT. *TR
Electrical system, Dec 30, 2016
HAVING MECHANICAL ISSUES WITH MY DOORS NOT CLOSING. THIS HAS HAPPENED SEVERAL TIMES AND EACH TIME IT TAKES A LOT OF PLAYING AROUND WITH LOCKING AND UNLOCKING BEFORE I CAN GET THE DOOR SHUT. *TR
Steering, Electrical system, Dec 28, 2016
CAR WOULD NOT START. ONCE STARTED, POWER STEERING COMPLETELY OUT. HAD TO DRIVE HOME WITH NO POWER STEERING.ONCE POWER STEERING CAME ON A DAY LATER, AIR IS NOT WORKING.
Air bags, Structure, Engine, Dec 23, 2016, crash
DRIVING A 2011 FORD ESCAPE, AND WHILE WAITING AT A STOP LIGHT HEADING SOUTH AT A MAJOR INTERSECTION, UPON THE LIGHT TURNING GREEN, I PROCEEDED TO ENTER THE INTERSECTION AT APPROX. 10 MPH. NEXT THING I KNOW, I AM T-BONING A CAR THAT RAN THE RED LIGHT ENTERING THE INTERSECTION FROM THE EAST AT 40 MILES AND HOUR. I WAS UNABLE TO SEE HER APPROACH BECAUSE OF A LARGE TRUCK ON MY LEFT THAT WAS TURNING LEFT TO GO EAST. THE IMPACT SPUN THE CAR THAT RAN THE RED LIGHT AROUND 180 DEGRESS THEN HIT A THIRD CAR AND STOPPED. THERE WERE NO INJURIES AMONGST ANY OF THE PARTIES INVOLVED IN THE ACCIDENT. MY CONCERN IS THAT MY AIRBAGS DID NOT DEPLOY. THE TOTAL FRONT OF MY CAR WAS SMASHED IN AND THE BUMPER JUST ABOUT TORN OFF. DAMAGE INCURRED BY MY CAR MADE IT A TOTAL LOSS. DRIVERWHO RAN THE RED LIGHT WAS TICKETED BY THE POLICE. LOOKING AT THE DAMAGE TO THE FRONT END OF MY CAR, THE AIRBAGS SHOULD HAVE GONE OFF.
Electrical system, Dec 15, 2016
RE/ 2011 FORD ESCAPE WITH 46246 MILES VEHICLE DID NOT START WHEN THE IGNITION KEY WAS TURNED ON(ENGINE DID NOT TURN OVER). THE VEHICLE EVENTUALLY STARTED AFTER MULTIPLE TRIES (KEY TURNED OFF THEN ON AGAIN). THE VEHICLE WAS TAKEN INTO AUTONATION FORD IN TORRANCE, CA. WHERE THEY REPLACED THE "IGNITION LOCK HOUSING" DUE TO A BROKEN IGNITION LOCK HOUSING PIN. COST $733.00. REPAIRS COMPLETED 12/07/2016