2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Steering, May 18, 2016
LAST YEAR IT BEGAN WHEN THE VEHICLE WAS STARTED THE POWER STEERING WOULD NOT WORK. YOU COULD SHUT THE ENGINE OFF AND RESTART IT AND IT WOULD WORK. AS TIME WENT BY IT HAPPENED MORE FREQUENTLY AND I CALLED THE FORD DEALER ABOUT A RECALL SOMEONE HAD TOLD ME ABOUT AND WAS TOLD THAT OUR ESCAPE WAS NOT INCLUDED AND THAT I SHOULD FILE A COMPLAINT WITH YOU. I DID THAT LAST YEAR AND HAVE GOTTEN NO RESPONSE. IT HAS GOTTEN PROGRESSIVELY WORSE. IT HAS BEEN SHUT OFF AND RESTARTED SO MANY TIMES THAT IT KILLED THE BATTERY. IT STILL HAD VOLTS BUT NO LONGER HAD ENOUGH COLD CRANKING AMPS TO START THE ENGINE. NOW IT HAS HAPPENED A COUPLE OF TIMES WHILE I WAS DRIVING. WHEN IT STOPS IT ALMOST SNATCHES THE STEERING WHEEL OUT OF YOUR HANDS. THERE IS NEVER ANY WARNING AND NO WARNING LIGHTS COME ON. SOMETIMES WHEN IT IS QUIET IN THE CAR I CAN HEAR A CLICK COME FROM THE STEERING COLUMN AND IT EITHER QUITS WORKING OR IF IT WAS NOT WORKING IT START BACK. THREE DAYS AGO IT HAPPENED WHILE I WAS IN THE MIDDLE OF A TURN AT AN INTERSECTION THAT HAS TWO TURN LANES AND I ALMOST HIT THE CAR NEXT TO ME. IF IT HAD HAPPENED WHILE MY WIFE WAS DRIVING SHE PROBABLY WOULD HAVE HIT THEM. THERE IS A GOOD POSSIBILITY OF THIS AS IT IS HER VEHICLE. I AM DRIVING IT THIS WEEK BECAUSE I AM A LITTLE UNCOMFORTABLE WITH HER DRIVING IT. I LIVE IN MARYLAND AND WORK ALL WEEK IN NEW JERSEY. I HOPE IT DOES NOT HAPPEN WHILE I AM ON THE NJ TURNPIKE AS PEOPLE ON THERE LIKE TO STAY CLOSE AND GOES FAST. I REALLY HAVE NO CHOICE BECAUSE WE HAVE TO BE ABLE TO GO TO WORK AND CANNOT AFFORD TO HAVE IT FIXED. MY UNDERSTANDING IS THAT THERE ARE SEVERAL POSSIBILITIES THAT GO FROM SOFTWARE PROGRAMING, SENSOR REPLACEMENT OR STEERING COLUMN REPLACEMENT. IT IS OBVIOUS FROM THE SYMPTOMS THAT IT SHOULD BE INCLUDED IN THE RECALL BUT HAS NOT BEEN.
Electrical system, Engine, May 10, 2016
VEHICLE ENGINE SUDDENLY AND RANDOMLY CUTS OUT IN THE MIDDLE OF DRIVING, IN MOTION ON THE HIGHWAY, OR SOON AFTER STARTING TO DRIVE, IN MOTION LEAVING A PARKING LOT. THE ACCELERATOR BECOMES UNRESPONSIVE AND THE CAR SPUTTERS TO A STOP. WHEN YOU TRY TO RESTART THE CAR IT TURNS ON AS IF NOTHING HAPPENED.
Steering, May 9, 2016
POWER STEERING ASSIST RANDOMLY MALFUNCTIONS CAUSING LOSS OF POWER STEERING AT BOTH LOW SPEED AND HIGH SPEED BOTH GOING STRAIGHT OR TURNING. THIS HAS HAPPENED MULTIPLE TIMES. FORD HAS A RECALL ON THIS ISSUE, HOWEVER MY VEHICLE IS NOT LISTED UNDER THE RECALL DESPITE BEING MANUFACTURED AT THE SPECIFIC PLANT THEY IDENTIFIED THE PROBLEM WITH. THE RECALL DATE STARTED ONE MONTH AFTER MY VEHICLE WAS MANUFACTURED. FORD IS VERY MUCH AWARE OF THE MECHANICAL FAILURE AND REFUSES TO COVER THE COST OF REPAIRS FOR THEIR MANUFACTURING DEFECT THAT THEY HAVE BEEN AWARE OF SINCE 2009. THE RECALL NUMBER IS 14S05.
Power train, May 3, 2016
WHILE VEHICLE WAS TRAVELING AT 70 MPH THAN ALL OF A SUDDEN LOSES POWER. BROUGHT VEHICLE TO AUTONATION FORD KATY AND WAS TOLD THEIR IS A RECALL FOR ELECTRONIC THROTTLE BODY. ASKED PROPERTY TO REPAIR TOLD THEY COULD NOT DO SO UNLESS VEHICLE SHOWED ISSUE AT THE DEALERSHIP. I THINK THIS IS AN UNSAFE PRACTICE AND SHOULD BE REPAIRED ASAP.
Power train, May 3, 2016
TRAVELING AT HIGHWAY SPEED 70 MPH VEHICLE LOSES ALL POWER. BROUGHT VEHICLE TO AUTONATION FORD KATY TEXAS WAS TOLD THERE WAS A ELECTRONIC THROTTLE BODY RECALL. ASKED DEALERSHIP TO FIX AND WAS TOLD THEY COULD NOT UNLESS VEHICLE REPLICATED ISSUE AT THE DEALERSHIP. I FEEL THE ISSUE NEEDS TO BE CORRECTED AS SOON AS POSSIBLE DO TO FUTURE SAFETY ISSUES
Steering, Apr 19, 2016
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Fuel/propulsion system, Apr 2, 2016
TAKATA RECALL STOPPED AT STOP SIGN TRIED TO MOVE FORWARD WOULD ONLY MOVE AT A TINY CRAWL RED WRENCH LIGHT CAME ON MADE IT HOME STILL ONLY BARELY MOVING. TURNED MOTOR OFF RESTARTED EVERYTHING SEEMED TO BE BACK TO NORMAL. NOW I'M AFRAID TO DRIVE IN VERY MUCH TRAFFIC. IF THIS HAPPENS ON BUSY HIGHWAY COULD BE EXTREMELY DANGEROUS. I NEED TO KNOW WHAT TO DO.
Fuel/propulsion system, Mar 26, 2016
MY 2011 FORD ESCAPE LIMITED VIN NUMBER [XXX] WHILE DRIVING LOSES ALL ACCELERATION WHICH REQUIRES ME TO PULL THE VEHICLE OVER TURN IT OFF AND RESTART THE CAR SO IT WILL RUN NORMAL AGAIN. THIS HAPPENED 6 TIMES TO ME WHILE I WAS DRIVING ON THE HIGHWAY. AFTER GETTING THE CODES RUN IT CAME BACK WITH P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND TO BE HONEST IT IS A VERY SCARY EXPERIENCE WHEN IT HAPPENS BECAUSE IT IS A HUGE SAFETY ISSUE WHILE DRIVING, I AM LUCKY IT DIDN'T CAUSE AN ACCIDENT OR WORSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Mar 14, 2016
WHILE DRIVING AT LOW SPEED ON A SIDE STREET, POWER STEERING QUIT WORKING AND ERROR "POWER STEERING ASSIST FAULT" CAME UP. POWER STEERING COMPLETELY INOPERABLE. WITH MUCH DIFFICULTY VEHICLE DRIVEN TO FORD DEALERSHIP. COULD NOT BE DRIVEN BY PERSON WITHOUT EXTREME STRENGTH. UNSAFE FOR ANYONE TO DRIVE! ADVISED THAT NOT INCLUDED IN RECALL AND COST TO REPAIR ALMOST $1200.
Vehicle speed control, Mar 4, 2016
WHILE MERGING ONTO THE INTERSTATE THE THE CAR SUDDENLY BEGAN TO ACCELERATE AT FULL THROTTLE. TEMP ~30 DEG, ROAD - DRY PAVEMENT ODOMETER: 110367.0 MILES. THE THROTTLE BODY WAS REPLACED IN SEPTEMBER 2015 BY THE FORD DEALER, AS WELL AS A NEW EXHAUST SYSTEM AT THE SAME TIME. THE CHECK ENGINE LIGHT CAME ON THE DAY BEFORE. INCIDENT: I DO NOT KNOW MY ACTUAL SPEED AT THE TIME OF THE INCIDENT BECAUSE I WAS MERGING ON TO THE INTERSTATE. IT WAS A LONG RAMP, I AM PRETTY SURE I WAS GOING AT LEAST 45MPH. I WAS ACCELERATING TO MERGE ON. ALL OF A SUDDEN THE ENGINE STARTED TO RACE AND THE CAR PROCEEDED TO ACCELERATE EVEN FASTER. I IMMEDIATELY PUSHED ON MY BRAKES WHICH HELPED TO KEEP ME FROM HITTING THE VEHICLE IN FRONT OF ME. THE ENGINE CONTINUED TO RACE AS I WAS DEPRESSING THE BRAKE. I SHUT THE ENGINE OFF AND STEERED MY WAY TO THE SIDE OF THE ROAD. I PUT THE CAR INTO NEUTRAL AND ONCE I STOPPED I PUT THE CAR INTO PARK. I PROCEEDED TO TRY TO START THE CAR, BUT THE ENGINE RACED LIKE IT WAS AT FULL THROTTLE. I IMMEDIATELY SHUT IT OFF. I TRIED TWO MORE TIMES WITH THE SAME RESULT. I CALLED MY HUSBAND'S MECHANIC WHOSE BUSINESS WAS CLOSE BY TO ASK HIS OPINION ABOUT WHAT TO DO NEXT. WITH HIM LISTENING ON THE PHONE, I STARTED THE ENGINE, BUT THIS TIME IS STARTED UP CORRECTLY. MAYBE A TOTAL OF 10 MINUTES HAD PASSED FROM THE FIRST INSTANCE OF ME HAVING TO PULL TO THE SIDE OF THE ROAD AND THIS LAST TRY WHEN IT STARTED CORRECTLY. I DROVE THE CAR TO THE MECHANIC'S BUSINESS ABOUT 5 MILES AWAY. I WANTED HIM TO CHECK THE CODE FOR WHY THE CHECK ENGINE LIGHT WAS ON AND IF THAT WAS A FACTOR FOR THE THROTTLE ISSUE. THE CODE FOR THE CHECK ENGINE LIGHT READ: CODE#: P0456 - (EVAP) SYSTEM LEAK DETECTED ( VERY SMALL LEAK). WE ALSO CHECKED THE FLOOR MATS, BUT THERE WAS NO ISSUE WITH THEM. [THE MATS DID COME WITH THE CAR AT TIME OF PURCHASE FROM THE DEALER] PURCHASED:11/30/2010
Electronic stability control (ESC), Feb 25, 2016
MY TRACTION CONTROL LIGHT HAS REPEATING CAME ON AND OFF AS WELL AS UPON PRESSING THE ACCELERATION A FEELING OF NOISE IS NOTICEABLE. THIS HAS CAUSED ME TO BE VERY CONCERN WITH THE SAFETY OF DRIVING ON 30+ MINUTE COMMUTES DAILY. I HAVE TAKEN MY CAR TO THE SHOP WITH NOTHING DETECTABLE YET THE NOISE AND LIGHT PERSIST.
Power train, Feb 23, 2016
POWER TRAIN , I WAS DRIVING ON I-4 AND DRIVING WITH THE TRAFFIC AND ALL OF A SUDDEN MY CAR JUST STARTS TO JERK AND CUTS OFF, NEEDLESS TO SAY I GOT OFF ON SIDE OF THE HIGHWAY AND TURNED CAR OFF. I WAS SCARED BECAUSE I LOOKED IN MY REAR VIEW MIRROR AND I THOUGHT I WAS DEAD. I HAD TO SIT FOR A FEW MINUTES BECAUSE I WAS SCARED TO THINK I COULD HAVE DIED TODAY. RESEARCHING IT REALLY ANGERS ME BECAUSE THIS COULD AND CAN BE PREVENTED. SOMETHING NEEDS TO BE DONE TO GET A RECALL. AS FOR THE CAR IT STARTED BACK UP AND GOT ME HOME. I CANNOT SAY I AM SAFE IN MY OWN CAR. THIS CAR IS A DEATH TRAP PLEASE CALL A RECALL BEFORE MYSELF OR ANYONE OF THE OTHERS GETS KILLED.
Visibility/wiper, Feb 16, 2016
THE BACK GLASS EXPLODED SPONTANEOUSLY. LUCKILY NO ONE WAS WITH IN A FEW FEET. WE FOUND GLASS FRAGMENTS IN THE BACK SEAT, CARGO AREA, ALL OVER THE DRIVE WAY, AND IN A SEMI-CIRCLE SEVERAL FEET AROUND THE REAR OF THE VEHICLE. IT WAS JUST PARKED IN MY DRIVEWAY AND HAD NOT BEEN DRIVEN OR ENTERED SINCE THE NIGHT BEFORE.
Other or unspecified, Feb 9, 2016
I HAD OIL LEAKAGE IN JAN 2015 AND TOOK IT TO DEALERSHIP. THEY SAID ITS PTO SIDE COVER GASKET LEAKING. CAR HAD ONLY 48117 MILES. HAD EXTENDED WARRANTY. THEY FIXED IT. NOW AGAIN IN A YEAR I TOOK CAR FOR REGULAR OIL CHANGE AND THEY DISCOVER OTHER LEAK. I DON'T SEE OIL ON THE GARAGE FLOOR THOUGH. THIS TIME IT'S TIMING COVER GASKET. DON'T HAVE EXTENDED WARRANTY ANY MORE. THEY SAID IT WILL COST $1340 PLUS TAX. I TOOK IT FOR SECOND OPINION AND THEY SAID NO LEAKAGE ON TIMING COVER GASKET BUT SAME LEAK WHAT I HAD IT LAST YEAR. THEY WORDED DIFFERENTLY. THEY CALL IT TRANSFER CASE COVER LEAKING. CAR HAS ONLY 66300 MILES. NOT UNDERSTANDING WHY CAR CAN HAVE LEAKAGE PROBLEM IN SUCH LOW MILEAGE. FORD NEED TO LOOK INTO THESE.
Vehicle speed control, Feb 7, 2016
OUR FORD STALLS THEN JERKS/JUMPS WHEN ACCELERATING AT TIMES. IT'S STARTING TO HAPPEN MORE OFTEN. IT MAINLY HAPPENS AFTER TURNING ON AND DRIVING IT FOR THE FIRST TIME DURING THAT DAY ALTHOUGH THERE HAVE BEEN TIMES WHERE IT WILL STILL DO IT EVEN AFTER IT HAS BEEN RUNNING THROUGHOUT THE DAY.
Air bags, Feb 6, 2016
OCCUPANT CONTROL MODULE IN PASSENGER SEAT IS FAULTY. I AM TOLD THAT THE PASSENGER AIRBAG OR ALL AIRBAGS MAY OR MAY NOT INFLATE IN A COLLISION. THERE ARE NO KNOWN RECALLS FOR THIS ISSUE. THERE WAS NO KNOWN DAMAGE OR INCIDENT THAT CAUSED THIS SYSTEM TO FAIL. IT OCCURRED SLOWLY OVER SEVERAL MONTHS AND EVENTUALLY QUIT COMPLETELY. THE PASSENGER AND DRIVER AIRBAG LIGHT COMES ON AND STAYED ON PERMANENTLY AFTER SEVERAL SECONDS OF THE CAR'S IGNITION BEING ON OR THE CAR ENGINE RUNNING. THE INVOICE FROM THE DIAGNOSTIC IS ATTACHED.
Vehicle speed control, Engine, Feb 3, 2016
STALLING OUT IN TRAFFIC SPEEDING UP FOR NO REASON.ALL SYMPTOMS POINT TO THROTTLE BODY EXACTLY WHAT THEY DESCRIBED TO ME AT MY LOCAL DEALER! BUT TOLD ME THEY WILL NOT FIX IT UNTIL IT SETS A CODE !!!!!!!!!!! IN THE MEAN TIME I AM AFRAID I WILL GET HURT BECAUSE IT HAS STALLED IN TRAFFIC . I AM REALLY CONCERENED FOR MY SAFETY.
Power train, Feb 1, 2016, crash
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE PARKED, THE CONTACT WAS WALKING TO THE REAR OF THE VEHICLE TO PUT LUGGAGE IN THE TRUNK AND NOTICED THE VEHICLE WAS ROLLING TOWARDS HER. THE CONTACT DOVE TO THE GROUND ON THE SIDE OF THE VEHICLE TO AVOID BEING HIT. THE VEHICLE ROLLED BACK AND STRUCK THE POLE TO THE BUILDING. THERE WERE NO OCCUPANTS IN THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE OWNER RECEIVED INJURIES TO HER KNEE AND BACK WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TOWED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Steering, Jan 25, 2016
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS IN MOTION, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN MORE THAN ONCE. THE FAILURE WAS RANDOMLY PROGRESSING. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE AND THEY INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Steering, Jan 11, 2016
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Steering, Dec 31, 2015
WHEN STARTING THE VEHICLE THE POWER STEERING WILL NOT ENGAGE. AFTER ONE OR MORE TRIES IT WILL FINALLY ENGAGE. ON MORE THAN ONE OCCASION THE STEERING DISENGAGED WHILE BACKING OUT OF THE DRIVEWAY AND HAD TO BE STOPPED AND RESTARTED AS ABOVE. MY LOCAL GARAGE FOUND ERROR CODE B1342 AND CONFIRMED BY A FORD DEALER. THE CODE MEAN THE STEERING COLUMN MUST BE REPLACED. THE DEALER SAID THE VEHICLE IN NOT COVERED BY THE RECAĺL 14S05. I SPOKE TO FORD CUSTOMER SERVICE AND A CASE # WAS OPENED. WHEN I CALLED TO INQUIRE KEVIN SAID A CASE SHOULD NOT HAVE BEEN OPENED AND AN INTERNAL INQUIRY WOULD BE STARTED. FORD OBVIOUSLY DOESN'T WANT COMPLAINTS RECORDED. THIS IS A FORD MISTAKE AND A SAFETY ISSUE AND SHOULD BE CORRECTED AT THEIR EXPENSE. FORD EXECUTIVES ARE UNACCOUNTABLE AND APPARENTLY ONLY WORRIED ABOUT THE BOTTOM LINE AND THEIR BONUSES. THEY TRIED TO MEET THEIR SAFETY OBLIGATION BY UPDATING SOFTWARE IN SOME VEHICLES THAT WARNS STEERING IS ABOUT TO FAIL. THAT IS UNETHICAL AND NO HELP WHEN GOING 70 MPH ON A THREE OR FOUR LANE HIGHWAY. THIS REMINDS ME OF THE PINTO FIASCO.
Steering, Dec 28, 2015
WHILE DRIVING THE CAR THERE WAS A LOSS OF POWER STEERING. DROVE HOME ON LOCAL CITY STREETS WITH DIFFICULTY. THE NEXT DAY THE POWER STEERING WAS AVAILABLE AFTER STARTING THE CAR. CHECKED ON INTERNET AND FOUND THAT FORD HAS HAD A PROBLEM FOR YEARS WITH THE MODEL VEHICLE. WENT TO THE FORD DEALER AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRENTY. CALLED FORD SERVICE REP AND WAS TOLD TO HAVE THE VEHICLE CHECKED AND THAT BECAUSE OF THE LOW MILEAGE, THEY MAY REPAIR IT.
Engine, Dec 22, 2015
VEHICLE STALLS, LUNGES, AND SURGES WITH LOSS OF POWER WHILE DRIVING. THIS ISSUE IS WELL DOCUMENTED ON 2011 FORD ESCAPES WITH COUNTLESS SIMILAR EXPERIENCES POSTED ONLINE. PROBLEM HAPPENS UNPREDICTABILITY SO WHEN TAKEN TO THE DEALERSHIP THEY WERE AWARE OF THE ISSUE BUT WOULD NOT REPLACE THE CULPRIT PART, THE THROTTLE BODY, WITHOUT A CHECK ENGINE LIGHT LIT OR THE VEHICLE REPRODUCING THE PROBLEM IN THE LIMITED TIME THEY HAD THE VEHICLE.
Electrical system, Other or unspecified, Engine, Dec 15, 2015, fire
VEHICLE WAS PARKED FOR 4 DAYS IN DRIVEWAY. VEHICLE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES UNEXPECTEDLY. CAUSE UNKNOWN. A 2014 RECALL RELATED TO THROTTLE BODY IS SUSPICIOUS. RECALL WAS ADDRESSED UNDER CUSTOMER SATISFACTION PROGRAM 13N03.
Structure, Dec 9, 2015
MY 2011 FORD ESCAPE REAR LIFTGATE LATCH WON'T OPEN- CAUSED BY PREMATURE FAILURE OF AN ELECTRICAL ACTUATOR THAT UNLATCHES (OPEN) THE LIFT-GATE. THE VEHICLE'S LIFTGATE ONLY UNLATCHES ELECTRICALLY (BUTTON SWITCH OPERATED). THERE IS NO WAY TO OPEN THE LIFTGATE MANUALLY IF THE ACTUATOR FAILS OR IN THE EVENT OF VEHICLE'S ELECTRIC POWER FAILURE. DEFECTIVE DESIGN, QUALITY CONTROL/RELIABILITY ISSUE AS WELL AS SAFETY CONCERN. THERE ARE APPARENTLY TENS OF THOUSANDS OWNERS OF 2008 TO 2012 FORD ESCAPE WITH THE EXACT SAME PROBLEM AS DEMONSTRATED BY THE FOLLOWING YOU TUBE LINK (OVER 69,000 VIEWS TO DATE AND GROWING): HTTPS://WWW.YOUTUBE.COM/WATCH?V=BKXGGQYXXO4