2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Engine, Mar 18, 2015
SINCE JANUARY, VEHICLE WOULD RANDOMLY STALL WITH NO WARNING. FIRST ALERTED WHEN PRESSING ON THE GAS AND VEHICLE KEPT SLOWING DOWN THEN ENGINE, BATTERY, OIL LIGHTS LIT UP. I PLACED THE VEHICLE IN PARK AND RESTARTED. NOTICED WHEN IT HAPPENS RANDOMLY SINCE, THAT THE RPM DROP QUICKLY BELOW 1. HAS BEEN IN FORD SERVICES DEPARTMENT 3 TIMES WITHIN THE PAST 2-3 WEEKS. THEY CHANGED FILTER, CLEANED CARBON BUILD-UP. SECOND TIME AT FORD, THEY CHANGED THE THROTTLE BODY. THE LAST TIME STALL OCCURRED WAS ON DC BELTWAY DURING RUSH HOUR TRAFFIC IN FAST MOVING TRAFFIC - PANIC EXPERIENCE! IT WAS TOWED TO FORD, KEPT 4 DAYS - DROVE AROUND CLAIMED COULD NOT FIND ANYTHING. THEY WANT ME TO TAKE THE VEHICLE BACK. I AM IN FEAR CAUSING AN ACCIDENT, INJURING MYSELF, PASSENGERS INCLUDING MY GRANDCHILDREN, AND OTHER DRIVERS WITH THEIR PASSENGERS. THIS VEHICLE IS WONDER AS FAR AS COMFORT AND GAS MILEAGE BUT IS A RISK TO SAFETY. NOT WORTH KEEPING AND SHOULD BE LABEL A LEMON IF THEY CAN'T FIX. *TR
Power train, Mar 18, 2015
SLOWING DOWN IN MY FORD ESCAPE THE TRANSMISSION INTERMEDIATELY DOWN SHIFTS SO HARD THAT IT SHAKES MY CAR AND MAKES A LOUD NOISE. HAVE BROUGHT TO THE DEALERSHIP 4 TIMES AND ARE NOT ABLE TO DUPLICATE THE INTERMEDIATE PROBLEM. FIRST TIME THEY RESET SOME SORT OF CHIP IN THE TRANSMISSION AND IT HELPED FOR ONLY A SHORT WHILE. IT DOES NOT HAPPEN ALL THE TIME AND IS INTERMEDIATE, THE DEALERSHIP DOES NOT DRIVE IT LONG ENOUGH TO DUPLICATE THE PROBLEM. *TR
Visibility, Structure, Visibility/wiper, Mar 16, 2015
THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT 6:45 PM WITH AN OUTDOOR TEMPERATURE OF 45 DEGREES FAHRENHEIT. CAR HAD BEEN IN THE GARAGE ALL WEEKEND, SINCE FRIDAY EARLY AFTERNOON. NO OUTSIDE INFLUENCE CAUSED THE BREAKAGE TO HAPPEN. GLASS FILLED THE BACK OF THE CAR AND THE ENTIRE BACK OF THE GARAGE. FALLS RIGHT IN LINE WITH NHTSA ACTION NUMBER : PE11016. *TR
Other or unspecified, Mar 16, 2015
VEHICLE WAS PARKED IN GARAGE. THE REAR HATCH WINDOW EXPLODED INTO HUNDRED'S OF PIECES. LOW TEMPERATURE LAST NIGHT 50 DEGREES, 60 DEGREES AT TIME OF INCIDENT. *TR
Visibility, Mar 12, 2015
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Other or unspecified, Electronic stability control (ESC), Engine, Mar 12, 2015
I WAS DRIVING AT 11 PM ON A COUNTRY ROAD, WHEN MY VEHICLE JUST STOPPED, I COASTED AROUND A CORNER AND PUT ON MY FLASHERS. I WAS IN THE MIDDLE OF NO WHERE AND IT WAS VERY DARK. THIS IS THE THIRD TIME THIS HAS HAPPENED TO THIS VEHICLE. I CONTACTED FORD ROAD SIDE EMERGENCY SERVICE AND THEY INFORMED MY VEHICLE WAS NO LONGER UNDER WARRANTY FOR TOWING AND I WOULD HAVE TO PAY FOR THE WRECKER. I HAD JUST GOT THE VEHICLE OUT OF THE SHOP FROM THE FORD DEALER FOR THE SAME PROBLEM, WHICH THEY HAD FOR OVER TWO WEEKS BECAUSE THEY SAID THEY WERE WAITING ON A PART BECAUSE THEY SAID IT WAS THE FUEL PUMP AND NO ONE HAD ONE SO THEY HAD TO ORDER IT. I GOT THE CAR OUT THAT DAY ABOUT 11AM, WHICH I HAD TO PAY $176.00, PLUS OVER $30.. FOR A RENTAL FOR 5 DAYS, THAT'S ALL THEY WOULD COVER. I HAD TO SAT IN THE DARK AND RAIN FOR TWO HOURS WAITING ON A WRECKER IN THE MIDDLE OF THE ROAD. I AM 67 YEARS OLD AND THANK GOODNESS MY SISTER IN LAW WAS WITH ME, BECAUSE I DON'T KNOW WHAT WOULD HAVE HAPPENED. THE WRECKER TOWED MY VEHICLE TO FORD AND I AM WAITING ON THEM TO OPEN SO I CAN CALL THEM SO THEY CAN TELL ME WHAT IS WRONG. *TR
Steering, Mar 11, 2015
TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Vehicle speed control, Feb 22, 2015
WHILE TRAVELING FROM VIRGINIA TO MICHIGAN ON PENNSYLVANIA TURNPIKE AT A SPEED OF 75 MPH MY CRUISE CONTROL SWITCHED OFF AND THE VEHICLE DECELERATED. I THOUGHT MAYBE IT WAS BECAUSE I HIT A BUMP IN THE ROAD SO I TRIED TO ENGAGE THE CRUISE CONTROL AGAIN, IT STAYED ON FOR A FEW MINUTES THEN DISENGAGED AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, ON A PREVIOUS TRIP IT DID THE SAME THING. I TOOK MY VEHICLE IN TO THE DEALER, THEY COULDN'T DETERMINE THE CAUSE. OBVIOUSLY SOMETHING ISN'T RIGHT, I'VE SEEN ONE OTHER COMPLAINT ABOUT THIS. *TR
Engine, Feb 9, 2015
TRUCK JUMPS AND JERKS AT INITIAL ACCELERATION. PROBLEM DOES NOT HAPPEN ALL THE TIME. WHEN IT DOES, WRENCH LIGHT COMES ON AND SOMETIMES CHECK ENGINE COMES ON. IF I STOP, TURN VEHICLE OFF, AND RESTART IT, THE WRENCH LIGHT GOES OFF. PROBLEM DOES NOT HAPPEN ALL THE TIME. ONE TIME I DID HAVE SERIOUS SLOW DOWN MODE HAPPEN. I WAS TRAVELING ABOUT 50 MPH, LIGHTS CAME ON AND TRUCK SLOWED WAY DOWN. JERKING AND JUMPING AT START UP IS NOT SAFE I THINK. PROBLEM SOUNDS LIKE FORD CSP 13N03 TO ME. I AM CALLING DEALER TODAY FOR APPT. THANK YOU *TR
Structure, Visibility/wiper, Feb 5, 2015
REAR WINDOW SHATTERED WHILE PARKED AND REAR WINDOW DEFROSTER WORKING. *TR
Vehicle speed control, Feb 3, 2015
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL AT 75 MPH, THE VEHICLE DECELERATED. AS A RESULT, THE VEHICLE STALLED AND THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Jan 30, 2015
1ST TIME I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE WANTED TO SURGE FORWARD SEVERAL TIMES, WHEN LIGHT TURNED GREEN I TRIED TO ACCELERATE AND IT HESITATED. THIS WOULD HAPPEN EVERY NOW AND AGAIN, NOT A CONTINUOUS ISSUE. IN DEC 2014 IT HAPPENED AGAIN THIS TIME WITH THE VEHICLE STALLING, PUT IN PARK AND IT STARTED RIGHT UP BUT HESITATED WHEN ACCELERATING, DID THIS SEVERAL TIMES WITHIN A 5 MILE SPAN. PARKED, DID MY 8 HOUR WORK DAY CAME OUT, STARTED RIGHT UP AND NO ISSUES DRIVING HOME. LATER THAT NIGHT MY HUSBAND DROVE IT AND IT STALLED ON HIM 3 TIMES WITH THE CHECK ENGINE LIGHT COMING ON. CODE P144A CAME UP, TOOK IT TO MY MECHANIC AND WAS TOLD THE CODE THROWN SHOULD NOT CAUSE STALLING ISSUES. THIS HAS BEEN AN ONGOING BATTLE, SOMETIMES THE VEHICLE RUNNING GREAT, SOMETIMES I DON'T KNOW IF I'LL MAKE IT TO MY DESTINATION. THIS HAPPENS AT ALL SPEEDS; IN CITY, INTERSTATE, OR AT A COMPLETE STOP. I ONLY HAVE 72000 IN MILEAGE AND MY VEHICLE IS WELL KEPT, WHAT IS GOING ON?!? *TR
Fuel/propulsion system, Jan 7, 2015
THE ESCAPE LEAKS GASOLINE THROUGHOUT THE GAS PUMP ONLY WHEN IT'S TURNED ON. AND THE BACK DOOR DOESN'T OPEN, IT'S LOCKED. *TR
Electrical system, Engine, Jan 4, 2015
THE ENGINE HAS STALLED ON MULTIPLE OCCASIONS. SEVERAL OF THE INCIDENTS HAVE OCCURRED WHEN MAKING A TURN, EITHER RIGHT OR LEFT, AT A LOW SPEED WITH NO PRESSURE BEING APPLIED TO EITHER THE GAS OR BRAKE PEDAL. THE MOST RECENT EVENTS HAVE BEEN WHEN TURNING ONTO A STREET WITH ONCOMING TRAFFIC. I MAKE THE TURN AND PRESS ON THE GAS ONLY TO FIND THAT THE ENGINE HAS STALLED. I HAVE TO STOP AND RESTART THE VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION AS YOU END UP WITH LITTLE CONTROL OF THE VEHICLE. IT HAS ALSO STALLED IN PARKING LOTS WHEN COASTING AT A LOW SPEED WAITING ON ANOTHER CAR. I PURCHASED THIS VEHICLE USED IN MAY OF 2014 AND HAD TO TAKE IT TO A LOCAL FORD DEALERSHIP THE VERY NEXT MONTH (JUNE 2014). THE DEALERSHIP REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY AND ALSO REPROGRAMMED THE PCM PER THE 13N01 RECALL. WITHIN TWO MONTHS, THE ISSUE WAS BACK, THIS IS JANUARY OF 2015, AND THE ISSUE HAS GOTTEN MUCH WORSE. I HAVE READ THAT IT COULD BE A TYPE OF RELAY SWITCH LOCATED IN THE UNDER-THE-HOOD FUSE BOX. IF FORD DOESN'T FIX THIS ISSUE, THERE WILL EVENTUALLY BE WRECKS AND POSSIBLE FATALITIES. *TR
Visibility, Dec 29, 2014
CAR WAS PARKED AND CLOSED REAR LIFT GATE AND REAR WINDOW EXPLODED ON ME. *TR
Air bags, Seats, Dec 27, 2014, crash
I JUST GOT OFF THE FREEWAY ON RAMP AND SLOWED FOR TRAFFIC. TRAFFIC JUST STARTED TO GO SO, I JUST TOOK MY FOOT OF THE BRAKE AND SLOWLY PROCEEDED TO MOVE, WHEN OUT OF NOWHERE I WAS THROWN FORWARD AND OUT OF MY SEAT. THE VIOLENT IMPACT PUSHED MY VEHICLE INTO A TRUCK IN FRONT OF ME, THAT IMPACT CAUSED ME TO FLY BACKWARDS AND MY DRIVER'S SEAT BROKE. MY CONCERN IS THAT THE AIRBAGS DIDN'T GO OFF AND MY SEAT BROKE CAUSING INJURY. THE SEAT SHOULD HAVE NEVER BROKE. *TR
Exterior lighting, Dec 24, 2014
THE LIGHTS, INTERIOR AND EXTERIOR, WENT OUT WHILE WE WERE DRIVING. IT HAS HAPPENED FOUR MORE TIMES SINCE THEN. IT IS HAPPENING MORE FREQUENTLY IN RECENT MONTHS. WE TOOK IT TO THE DEALER AND THEY COULDN'T FIND A PROBLEM. *TR
Air bags, Dec 9, 2014, crash
MY FIANCE WAS DRIVING MY ESCAPE AND HAD AN ACCIDENT SHE REARENDED A TRUCK AND NONE OF THE AIRBAGS WENT OFF AND THE MOTOR WAS PUSHED ALL THE WAY BACK TO THE FIREWALL. *TR
Engine, Dec 5, 2014, fire
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED THAT A FIRE HAD ERUPTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Steering, Dec 5, 2014
DROVE A LITTLE OVER 2 MILES , EVERYTHING WAS FINE .CAME TO A STOP AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I STARTED TO PULL OUT AND I NOLONGER HAD ANY POWER STEERING AND THERE WAS NOW A LIGHT ON THE INSTRUMENT PANEL ADVISING OF N TRACTION OFF. I WENT HOME AND WAITED TILL MORNING AND DROVE TO MY REGULAR MECHANIC .THEY CHECKED IT OUT AND TOLD ME TO TAKE THE CAR TO FORD BECAUSE THIS WAS A RECALL AND SHOULD BE COVERED BY FORD. THE FORD DEALER SAID THAT THIS WAS NOT COVERED BECAUSE I HAD BROUGHT MY CAR IN FOR THAT RECALL LAST YEAR WHEN THEY SENT ME THE NOTICE AND MY STEERING COLUMN AND ELECTRICAL WAS OK AT THAT TIME. SO ONE YEAR LATER AND $1100. LATER THIS PART BREAKS AND FORD DOES NOT THINK IT IS RESPONSIBLE BECAUSE IT WASN'T BROKE WHEN THEY LOOKED AT IT A YEAR AGO. THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN DRIVING ON THE HIGHWAY OR IF SOMEONE HAD PULLED OUT IN FRONT OF ME AS IT WAS VERY DIFFICULT TO TURN THE WHEEL TO AVOID ANYTHING.I FRRL THAT THIS IS AN ONGOING PROBLEM WITH THE POWER STEERING IN THIS ESCAPE AND FORD KNOWS ABOUT IT AND IS NOT STANDING BEHIND IT RECALL/. THE DEALER SAID THIS WAS HIS THIRD SUCH PROBLEM IN THE LAST TWO WEEKS AND FORD WILL NOT TAKE CARE OF THEM I DID CONTACT FORD MOTOR CORPORATE ABOUT THIS BILL AND THEY TOLD ME THE PROGRAM WAS CLOSED BECAUSE MY CAR HAD BEEN INSPECTED AND DID NOT NEED THIS WORK DONE AT THAT TIME. *TR
Vehicle speed control, Engine, Dec 2, 2014
I WAS DRIVING ON A REGULAR STREET IN MY AREA AT THE RATE OF 35. THE SPEED LIMIT IS 40, SO I DECIDED TO INCREASE MY SPEED TO THAT OF THE SPEED LIMIT. WHEN I PROCEEDED TO ACCELERATE, IT APPEARED THAT THE ENGINE WAS JUST SPINNING, BUT NOT ACCELERATING, WHEN ALL OF A SUDDEN, IT JUST LUNGED FORWARD, NOT ONCE, BUT TWICE. THIS WAS QUITE FRIGHTENING AS I HAD NO ADVANCED WARNING THIS WAS GOING TO HAPPEN. AFTER THAT INCIDENT, IT APPEARED TO BE DRIVING NORMAL, UNTIL IT HAPPENED AGAIN ABOUT A WEEK LATER. I AM AFRAID WHENEVER I GET BEHIND THE WHEEL NOW, BUT IT IS THE ONLY VEHICLE I OWN AND I USE IT TO GET BACK AND FORTH TO WORK, SO I AM PROCEEDING WITH EXTREME CAUTION. *JS
Engine, Nov 30, 2014
LIKE MANY OTHER REPORTS I HAVE READ THE VEHICLE CEASED TO RESPOND ON 11/24/2014. THE ENGINE WAS STILL RUNNING (ROUGH), THE WRENCH LIGHT CAME ON I WAS UNABLE TO GET ANY POWER WHEN PUSHING THE GAS PEDAL. TURNED IT OFF AND RESTARTED (SLUGGISH) BUT THEN LIKE NOTHING HAPPENED MADE IT TO MY DESTINATION. HAPPENED AGAIN 11/30/2014 THIS TIME I WAS TRAVELING AT 35MPH. PULLED OVER AND RESTARTED AND THEN IT HAPPENED AGAIN ABOUT A MILE FURTHER DOWN THE ROAD. THIS TIME AFTER SHUTTING IT OFF AND RESTARTING THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. WHY IS THIS NOT A RECALL ISSUE? ALL OTHER POST HAVE MENTIONED THROTTLE BODY. ITS A MAJOR SAFETY ISSUE IF I WAS ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD OF ENDED IN A SERIOUS OR FATAL SITUATION. *TR
Steering, Power train, Vehicle speed control, Nov 22, 2014
I WAS CROSSING A HIGHWAY AND WHEN I STEPPED ON THE GAS I HAD NO POWER! JUST A FEW WEEKS BEFORE IT WAS AT FORD FOR A TORQUE AND STEERING RECALL. WHEN I CALLED FORD TO INFORM THEM WHAT HAPPENED THEY SAID I WILL HAVE TO PAY $130 FOR THEM TO DIAGNOSE IT! I'M NOT HAPPY WITH FORDS RESPONSE. THIS IS A REAL DANGER AND THEY NEED TO TAKE IT SERIOUS! *TR
Tires, Nov 14, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE EQUIPPED WITH MICHELIN CROSS TERRAIN F4290R TIRES, SIZE P225/65/R17 (NA). THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. ALSO, THE TIRE PRESSURE WAS LOW AT ALL TIMES. THE TIRES WERE TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.
Visibility/wiper, Nov 10, 2014
I HAVE A 2011 FORD ESCAPE WITH AROUND 18000 MILES. THE LIFT GATE GLASS EXPLODED WHEN I SHUT THE DOOR. THE VEHICLE WAS NOT MOVING. GLASS FOR SPREAD INSIDE AND OUTSIDE OF THE VEHICLE. *TR