2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Vehicle speed control, Jul 16, 2013
LEAVING PARKING LOT AND THE CAR BEGAN TO LURCH. THEN IT BEGAN TO IDLE WITH THE LURCH. PRESSED ACCELERATOR AND NO RESPONSE OTHER THAN THE LURCHING IDLE. HAD THE CAR TOWED TO FORD DEALER. THE SERVICE ADVISOR LATER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND THAT THE PARTS ARE BACK ORDERED. PROBABLY 12 DAYS WAS HIS STATEMENT. RECENTLY FOUND OUT THAT IT MAY BE 3 TO 4 MORE WEEKS FOR THE PART. *TR
Power train, Electrical system, Jul 15, 2013
I WAS DRIVING DOWN THE ROAD AT 40 MPH AND MY VEHICLE JUST QUIT RUNNING (LOST POWER) AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE LIGHT CAME ON WHEN THIS HAPPENED, IT LOOKED LIKE A WRENCH FIGURE ON THE DASH. AFTER LETTING MY ESCAPE SIT FOR ABOUT 30 SECONDS,IT STARTED RIGHT UP. AFTER IT STARTED, I PUT IT IN DRIVE AND PROCEEDED TO GO DOWN THE ROAD AND AFTER ABOUT TWO MILES, MY VEHICLE QUIT RUNNING AGAIN. AFTER A FEW SECONDS OF SITTING, I STARTED IT UP AGAIN AND MANAGED TO GET INTO A FORD DEALERSHIP AND THEY SAID THE PROBLEM WAS A THROTTLE PROBLEM AND REPLACED THE PART WHICH COST ME $342.00. THE DEALERSHIP SAID THIS HAD BEEN A PROBLEM WITH MANY ESCAPES AND SAID THIS PART MAY BE ON THE VERGE OF A RECALL. *TR
Power train, Vehicle speed control, Jul 15, 2013
WHILE DRIVING AT SPEED, THE VEHICLE INSTANTLY LOST POWER. GAS PEDAL WAS NON-RESPONSIVE. I WAS ABLE TO PULL THE VEHICLE TO A SAFE SPOT OFF THE MAIN ROADWAY. WHEN THE VEHICLE WAS PUT INTO PARK, IT IDLED ROUGHLY AND THE ORANGE WRENCH WARNING LIGHT CAME ON. TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS. TURNED THE VEHICLE BACK ON AND WAS ABLE TO RETURN HOME WITHOUT FURTHER INCIDENT. TOOK VEHICLE TO LOCAL DEALER SERVICE THE NEXT DAY AND WAS INFORMED THAT THIS IS A KNOWN PROBLEM AND THAT THE REPAIR PART NEEDED IS CURRENTLY ON EXTENSIVE BACKORDER, MAYBE UP TO SEVERAL WEEKS. THE PRIMARY CONCERN OVER THIS TYPE OF ISSUE IS THAT IT COULD OCCUR TO SOMEONE WHO IS AT HIGHWAY SPEED AND WOULD BE UNABLE TO REACH A STOPPING POINT SAFELY. THE FACT THAT THE PART NEEDED TO FIX THE ISSUE IS ON EXTENSIVE BACKORDER INDICATES THAT THIS IS HARDLY AN ISOLATED INCIDENT. *TR
Electrical system, Vehicle speed control, Jul 15, 2013
MY 2011 FORD ESCAPE HAS GONE INTO LIMP MODE WHILE IN MOTION THREE TIMES THIS MONTH, JULY 2013. MY LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A MALFUNCTIONING THROTTLE BODY. *TR
Vehicle speed control, Jul 15, 2013
WHILE DRIVING ON FREEWAY WITH SPEED APPROX. 60MPH, ACCELERATOR BECAME INACTIVE, NO ACCELERATION WAS POSSIBLE, THE CAR SEEMED THAT IT HAD DIED. WE MANEUVERED TO THE RIGHT LANE AND THEN PULLED OFF ONTO THE SHOULDER. THE ACCELERATOR WOULD NOT WORK AGAIN UNTIL WE TURNED THE CAR OFF AND STARTED IT AGAIN. THIS HAPPENED ONCE MORE A WEEK LATER - WHEN WE TOOK THE CAR TO FORD SERVICE WE WERE TOLD THAT IT WAS LIKELY THE THROTTLE MODULE BUT FORD WOULD NOT REPLACE IT EVEN THOUGH OUR CAR IS UNDER WARRANTY FOR A FEW MORE MONTHS. ON 7/13/2013, WE WERE ON THE FREEWAY AGAIN AT 60MPH APPROX. AND WITHIN A 5MILE STRETCH OF FREEWAY, THE SAME THING HAPPENED 5 TIMES, EACH TIME WE WERE IN HEAVY FREEWAY TRAFFIC. WE WERE ON OUR WAY OUT OF TOWN, BUT TURNED AROUND AND CAME BACK, TAKING A BACK ROAD RATHER THAN THE FREEWAY. *TR
Vehicle speed control, Fuel/propulsion system, Jul 14, 2013
VEHICLE LOST POWER - WAS RUNNING BUT COULD NOT ACCELERATE. TURNED CAR OFF AND RESTARTED AND IT WAS OPERATING CORRECTLY. CALLED DEALERSHIP SERVICE TO INQUIRE IF THEY KNOW WHAT MIGHT HAVE HAPPENED. THEY ADVISED THEY HAD NEVER HEARD OF THAT BEFORE. INCIDENT OCCURRED 2 ADDITIONAL TIMES OVER THE NEXT FEW MONTHS. LAST TIME VEHICLE WAS OUT OF WARRANTY. TOOK TO DEALERSHIP AND WE WERE ADVISED CAR OUT OF WARRANTY. WE INSISTED THERE WAS A PROBLEM AND IT WAS DANGEROUS TO OPERATE. THEY WOULD NOT TOW SO WE DROVE VEHICLE TO DEALERSHIP AND THEY REPLACED THROTTLE BODY ASSEMBLY. WE WERE ONLY CHARGED A $75 DEDUCTIBLE. VEHICLE HAS NOT BEEN OPERATED ENOUGH TO DETERMINE IF PROBLEM IS FIXED. *TR
Vehicle speed control, Engine, Jul 13, 2013
WHILE DRIVING AT SPEED THE ESCAPE SUDDENLY LOSES POWER. THE ENGINE REMAINS RUNNING BUT THE VEHICLE BEGINS TO SLOW AND DEPRESSING THE THROTTLE HAS NO EFFECT. THE ONLY INDICATION ON THE DASH IS A SMALL WRENCH SHAPED LIGHT ON THE LOWER LEFT SIDE. ONCE THE VEHICLE IS STOPPED, I TURN THE ENGINE OFF AND RESTART. FROM THE POINT THE ESCAPE RUNS FINE. THIS PROBLEM STARTED TWO WEEKS AGO. IT HAS OCCURRED SIX TIMES. 4 OCCURRENCES ON THE HIGHWAY AND SPEED AND 2 OCCURRENCES ON NEIGHBORHOOD STREETS WHILE TRAVELING IN THE 20 - 25 MPH RANGE. *TR
Power train, Engine, Jul 12, 2013
WAS DRIVING TO THE AIRPORT AND CAR STALLED, PICTURE OF A WRENCH DISPLAY ON THE DASH. NEXT CASE WAS ABOUT 10 DAYS LATER, WAS DRIVING LOCAL AND CAR STALLED 5 TIMES BEFORE I MADE IT. BOTH PICTURE OF THE WRENCH AND CHECK ENGINE LIGHT CAME ON. PARKED CAR UNTIL MORNING, STALLED TWICE ON THE WAY TO WORK THEN GOT IT TO THE DEALERSHIP TO BE FIXED. WAS TOLD IT WAS THE THROTTLE. *TR
Vehicle speed control, Fuel/propulsion system, Jul 11, 2013
DRIVING THE TRUCK SUDDENLY WOULD NOT ACCELERATE AND JUST SHUT OFF. I WAS ABLE TO START AND COAST OVER OUT OF TRAFFIC.TRUCK WOULD START AGAIN BUT WOULD NOT ACCELERATE NO MORE THEN 5-10MPH AND SHUT OFF.VEHICLE WAS TOWED TO SOUTHGATE FORD I WAS PUT IN A DANGEROUS POSITION ON THE ROAD.THIS COULD HAVE BEEN FATAL IF I WAS ON THE FREEWAY. ON TOP OF ALL OF THE SAME COMPLAINS OF THE SAME THING THE DEALERSHIP SAYS I HAVE TO PAY FOR WORK & PARTS TRUCK PASS MY WARRANTY LIMIT AND WOULD NOT HONOR MY FORD EMPLOYEE DISCOUNT FOR PARTS OR AARP DISCOUNT TO ADD INSULT TO INJURY PLUS ICAN PURCHASE ONLINE THE PARTS FROM FORD .SOUTHGATE WANTS TO CHARGE ME $476.54 FOR PARTS I CAN ORDER FROM FORDS THE PARTS MYSELF FOR $262.09 ONLINE. WHAT A SHAME CHECKIN THE OASIS RESULTS FOR MY VEHICLE I AM APPAULED THIS IS NOT ON THE RECALL LIST. HOW MANY PEOPLE HAVE TO BE KILLED FIRST BEFOE THIS IS ADDRESSED. *TR
Power train, Jul 11, 2013
I WAS ON MY WAY TO WORK AND WHEN I ACCELERATED TO PULL A SMALL INCLINE AND THERE WAS A LOUD POP, A REAL HARD JERK AND I HAD NO GEARS AT ALL. THE WRENCH INDICATOR CAME ON, I TURNED MY EMERGENCY FLASHER ON, SHUT ME ENGINE OFF. THANKS GOODNESS I WAS IN A CONSTRUCTION ZONE AND THE SPEED WAS REDUCED OR ELSE I COULD HAVE BEEN SERIOUSLY INJURED. I RESTARTED MY ENGINE AND FINALLY WAS ABLE TO GET IT IN LOW TO BE ABLE TO MAKE IT TO THE NEAREST WIDE SPOT TO GET OUT OF THE MIDDLE OF THE 4-LANE. I IMMEDIATELY TOOK IT TO A FORD DEALER IN MY AREA AND THEY KEPT IT 5 DAYS AND I WAS NOTIFIED ON TUESDAY, THAT THEY COULDN'T FIND ANYTHING WRONG. IT IS STILL DOING THE EXACT SAME THING, SHIFTS HARD, HESITATES TO SHIFT, REVS UP TO 5000 - 5500 RPM'S BUT WON'T DO OVER 20 MPH. IT JERKS AND MAKE SOME TERRIBLE NOISES. ALSO YESTERDAY WHILE TRYING TO PULL A HILL NEAR MY HOME, IT WOULD NOT PULL IT AND I HAD A VEHICLE TRAVELING BEHIND ME AND ALL I COULD DO WAS PRAY THAT HE WOULDN'T HIT ME. I HAD TO PULL OF THE SIDE OF THE ROAD, SHUT MY ENGINE OFF IN ORDER TO IT TO TAKE OFF AND PULL AGAIN. I HAVE TWO SMALL CHILDREN AND THIS VEHICLE IS NOT SAFE TO HAVE THEM IN ON THE HIGHWAY, IT ISN'T SAFE FOR ANYONE TO BE ON THE HIGHWAY IN. I HAVE DID SOME ONLINE RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS ON THE SAME MAKE AND MODEL ON MINE. FORD NEEDS TO RECALL THE VEHICLES AND FIX THEM BEFORE SOMEONE DOES GET SERIOUSLY HURT OR EVEN KILLED. ANY ASSISTANCE THAT YOU CAN PROVIDE IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Power train, Jul 11, 2013
VEHICLE LOST POWER WHILE TRAVELING ON HIGHWAY. THROTTLE CONTROL/POWER TRAIN WARNING LIGHT ILLUMINATED. NAVIGATED CAR TO SHOULDER OF HIGHWAY, TURNED IGNITION OFF AND ON. CAR ACCELERATED NORMALLY TO 60 MPH, ONCE AGAIN LOST POWER AND WARNING LIGHT ONCE AGAIN ILLUMINATED. NAVIGATED CAR OFF HIGHWAY, TURNED IGNITION OFF AND ON. DROVE SLOWLY HOME, WARNING LIGHT DID NOT COME ON AGAIN. *TR
Engine, Jul 9, 2013
ENGINE POWER SURGE UNDER NORMAL DRIVING CONDITIONS WITHOUT INCREASE PEDAL TRAVEL. ALSO ENGINE POWER HESITATES AT TIMES. *TR
Vehicle speed control, Engine, Jul 9, 2013
I HAVE BEEN HAVING THIS ISSUE FOR MANY MONTHS WHERE THE CAR WOULD NOT ACCELERATE RIGHT WHEN STARTING FROM A STOPPED POSITION. IT WOULD SHIFT VERY HARD & JERK EVEN HARDER FROM 1ST/2ND & 2ND/3RD. I TOOK IT TO THE FORD DEALERSHIP & THEY EXPLAINED IT WAS THE TRANSMISSION SO I PAID FOR A TRANSMISSION FLUSH EVEN THOUGH IT ONLY HAD 32K MILES. THEY ALSO AT THIS TIME RESENT THE COMPUTER TO MY DRIVING HABITS? THE PROBLEM CONTINUED. TOOK IT BACK TO THE SHOP LAST WEEK TWICE & THEY BELIEVE THAT IT WAS THE THROTTLE BODY BUT ALL COMPUTER CHECKS SHOWED THE TRUCK AS FINE. YESTERDAY WHILE DRIVING 45MPH, IT ALL OF SUDDEN SHIFTED HARD LIKE IT WENT INTO NEUTRAL. I HAD MY FOOT ON THE GAS PEDAL & THERE WAS NO RESPONSE. I DID NOT LOSE POWER STEERING & WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I AT THIS TIME NOTICED THE WRENCH LIGHT WAS ON IN THE LOWER LEFT HAND CORNER OF THE DASH. THE SERVICE MANAGER AT FORD TOLD ME THIS WOULD HAPPEN & THAT I NEEDED TO GET THE TRUCK TO THEM WITH THE LIGHT ON SO THAT THEY COULD GET THE CODE THEY NEEDED IN ORDER TO FILE THE CLAIM WITH FORD & REPLACE THE THROTTLE BODY. I WAS TOO FAR FROM THE DEALERSHIP TO JERK DOWN THE ROAD OVER 5 MILES IN NOTHING MORE THAN A CREEPER PACE ESPECIALLY DURING RUSH HOUR. WHEN I APPLIED MY FOOT TO THE GAS PEDAL IT WAS NON RESPONSIVE. I WAS TOLD BY THE SERVICE MANAGER THAT IF I TURNED OFF THE TRUCK & RESTARTED IT THE WRENCH LIGHT WOULD GO AWAY & THAT IT DOES NOT SEND AN ERROR CODE TO THE COMPUTER FOR THEM TO REFERENCE. I HAD TO TURN IT OFF, BUT NOT BEFORE TAKING PICTURES FOR MY RECORDS. I TRIED TO RESTART THE TRUCK & IT STRUGGLED BUT FINALLY TURNED OVER OF WHICH THEN IT DROVE FINE. ARRIVED AT THE DEALERSHIP & THEY CONFIRMED IT WAS THE THROTTLE BODY BUT THAT THE PARTS ARE ON AN INDEFINITE BACK ORDER. NOW WE WAIT. A COMPLETE INCONVENIENCE & RIDICULOUS THAT FORD WILL NOT ISSUE A RECALL ESPECIALLY WHEN THEY KNOW THIS IS A PROBLEM. *TR
Engine, Jul 8, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER A FEW MINUTES AND OPERATED AS DESIGNED. THE VEHICLE WAS SCHEDULED TO BE INSPECTED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,600.
Engine, Jul 8, 2013
PURCHASED A PREOWNED FORD ESCAPE IN MARCH 2013. HAD APPROXIMATELY 28,000 MILES. DROVE FINE UNTIL JULY 8 2013. ABOUT 1/2 MILE FROM HOME, DRIVING ON RESIDENTIAL ROAD AT APPROXIMATELY 30 MPH, THE ESCAPE STALLED AND WRENCH LIGHT CAME ON. TURNED CAR OFF AND RESTARTED FINE. DROVE FOR APPROXIMATELY 1/4 MILE AND STALLED AGAIN. TURNED CAR OFF AGAIN AND RESTARTED, THEN DROVE APPROXIMATELY 1/4 MILE HOME AND PARKED IN GARAGE. CHECKED OIL, AND LEVEL WAS FINE. CALLED LOCAL FORD DEALER AND LET THEM KNOW WHAT THE PROBLEM WAS. THEY SUGGESTED I DRIVE IT IN SO THEY CAN TAKE A LOOK AT IT. TOLD THEM I WAS UNCOMFORTABLE DRIVING IT THE 5 MILES TO THE DEALER. CALLED FORD ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE DEALER. WAITING TO HEAR WHAT THE DEALER HAS TO SAY. *TR
Power train, Engine, Fuel/propulsion system, Jul 5, 2013
ON WED JULY 3, I WAS BACKING IT OUT OF GARAGE TO TAKE A TRIP TO SAN ANTONIO. I PULLED OUT ONTO THE STREET TO LEAVE WHEN ALL OF A SUDDEN I LOST ALL POWER. THE CHECK ENGINE LIGHT CAME ON ALONG WITH A TOOL WRENCH. I LOOKED IN THE MANUAL AND IT SAID THROTTLE PROBLEM. I TURNED IT OFF AND STARTED IT AGAIN AND IT DROVE PERFECT FOR HALF A BLOCK AND LOST POWER AGAIN. FINALLY I GOT IT AROUND THE BLOCK AND PUT IT BACK IN THE GARAGE WHERE IT SITS, UNTIL I CAN FIND OUT IF THIS IS A FORD DEFECT. *TR
Power train, Jul 3, 2013
DRIVING AND LOST POWER, WRENCH LIGHT WENT ON. DROVE HOME. NEXT DAY I DROVE TO DEALERSHIP AND ALMOST DIDN'T MAKE IT. KEPT LOSING POWER, SO HAD TO DRIVE ABOUT 20 MPH WITH FLASHERS ON. IT WAS A DEFECTIVE THROTTLE. *TR
Vehicle speed control, Jul 3, 2013
WHILE DRIVING NORTHBOUND ON TIDEWATER TRAIL (RT 17) BETWEEN GLOUCESTER COUNTY AND TAPPAHANOCK, VA THE CAR SUDDENLY STOPPED WITH FORWARD MOTION AT THE SAME RATE OF SPEED. I COASTED OVER TO THE SIDE AND PARKED ON THE SHOULDER, OR GRASS BESIDE THE ROAD. THERE WAS NO SAFE PLACE TO PULL OVER. I LET THE CAR SIT FOR A MINUTE, THEN STARTED IT UP AGAIN. IT SEEMED TO BE OK FOR ABOUT 3 MORE MILES AT A REDUCED RATE OF SPEED WITH FLASHERS ON, THEN IT DID THE SAME THING. I CALLED FOR A TOW TRUCK AND HAD THE VEHICLE TOWED BACK TO A GARAGE UP THE STREET FROM WHERE I LIVE. THEY INDICATED IT WAS A THROTTLE BODY DEFECT AND THAT THE PART WAS BACKORDERED. I HAD FORD ROADSIDE ASSISTANCE TOW THE CAR TO HARRIS FORD IN NEWPORT NEWS VA AND THEY CONFIRMED YESTERDAY THAT THE THROTTLE BODY PART HAD FAILED ON THE VEHICLE AND THAT IT WAS BACKORDERED. I WOULD BE INTERESTED IN BRINGING A CLASS ACTION SUIT AGAINST FORD BECAUSE THIS IS DEFINITELY A SAFETY ISSUE AND IF THEY ARE AWARE OF THE PROBLEM THEY SHOULD AT THE LEAST DO A RECALL AND HAVE AMPLE PARTS ON HAND TO REPAIR THE VEHICLES IN A TIMELY MANNER, OR PREVENT FAILURE BEFORE A FEMALE DRIVING ALONE IS STRANDED ON THE SIDE OF THE ROAD DRIVING WHAT SHE ASSUMES TO BE A SAFE VEHICLE THAT HAS BEEN PROPERLY MAINTAINED. I AM VERY UPSET ABOUT THIS!! *TR
Power train, Jul 2, 2013
VEHICLE HAS STALLED MULTIPLE TIMES AT HIGHWAY SPEEDS WHICH FORD APPARENTLY CALLS "LIMP MODE". ALL POWER TO THE MOTOR WAS GONE. AS THIS ONLY HAS HAPPENED AT HIGHWAY SPEEDS, I FEARED FOR MY LIFE THAT I WOULD GET REAR ENDED. APPARENTLY FORD KNOWS OF A PROBLEM WITH THE THROTTLE BODY BUT SINCE THE CAR NEVER KEEPS THE CODE IN THE COMPUTER, FORD WILL NOT DO ANY REPAIRS TO IT. THIS IS A SERIOUS ISSUE AND AM WORRIED SOMEONE WILL BE KILLED BY THIS PROBLEM AND THE UNWILLINGNESS OF FORD TO REPAIR IT. ONCE I COAST TO THE SIDE OF THE ROAD AND TURN OFF THE MOTOR.... WAIT A MINUTE... AND RESTART THE PROBLEM GOES AWAY. THIS HAS HAPPENED THREE TIMES TO ME ALREADY. *TR
Power train, Vehicle speed control, Engine, Jul 2, 2013
VEHICLE CONTINUALLY HAS A DECREASE IN POWER. AFTER STEPPING ON GAS PEDAL STARTS TO "CHUG" ALONG SLOWLY EVENTUALLY SPEEDS BACK UP AND ENGAGES TO NORMAL SPEED. *TR
Vehicle speed control, Fuel/propulsion system, Jul 1, 2013
WAS DRIVING DOWN THE HIGHWAY AT 60 MPH WITH THE CRUISE CONTROL ON. VEHICLE LOST POWER LIKE YOU HAD KICKED THE CRUISE OFF. PUSHED ON THE ACCELERATOR BUT NOTHING HAPPENED. SHUT VEHICLE OFF AND RESTARTED AND IT WORKED FINE. WENT ABOUT A MILE DOWN THE ROAD AND IT DID IT AGAIN. HAD IT TOWED TO A FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY WHICH THEY SAID WOULD COST $300 PLUS THE COST FOR TOWING. THIS WAS DANGEROUS BECAUSE I COULD HAVE BEEN HIT FROM BEHIND WHEN IT SUDDENLY DECELERATED. *TR
Vehicle speed control, Jul 1, 2013
A FEW WEEKS AGO, MY ESCAPE WOULD SLOW DOWN AND OR STOP INTERMITTENTLY FOR NOW REASON. THIS HAPPENED THE FIRST TIME 2 TIMES IN ONE WEEK AND BY TWO WEEK FROM THE FIRST DATE OF OCCURRENCE. IT HAD STARTED TO HAPPEN MORE OFTEN AND OCCURRING THE LAST TIME 3 TIMES THAT DAY. I TOOK IT TO MY FORD DEALERSHIP (JACK MADDEN FORD) IN NORWOOD, MA. I WAS OUTSIDE OF MY WARRANTY SO I WAS TOLD THAT I WOULD HAVE TO PAY ORIGINALLY BUT THEN I WAS CALLED LATER THAT DAY AND TOLD THAT I HAD A FAULTY THROTTLE DRIVE AND THAT IT WOULD BE REPLACED FOR FREE. I WAS NOT TOLD WHY IT WOULD BE REPLACED FOR FREE BUT THAT IT WAS UNDER WARRANTY. *TR
Vehicle speed control, Jul 1, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND APPROACHING AN ENTRANCE RAMP, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY. THE ENGINE WAS RESTARTED WITH THE WARNING INDICATOR ILLUMINATED; HOWEVER THE VEHICLE FAILED TO ACCELERATE UPON APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Engine, Fuel/propulsion system, Jul 1, 2013
WHILE MERGING INTO TRAFFIC ENGINE SHUT DOWN TO LIMP HOME MODE CHECK ENGINE LIGHT WITH P2111 & P2112 CODES INDICATING A THROTTLE BODY POSITION ERROR. CHECKED ALL CONNECTIONS AT PEDAL,PCM, AND THROTTLE BODY TEST DRIVE AGAIN SAME RESULT. CLEANED THROTTLE BODY WITH SENSOR SAFE CLEANER WITH THE SAME RESULT. IMPOSSIBLE TO DRIVE IN TRAFFIC CONTINUOUSLY GOING INTO LIMP HOME. EXTREMELY DANGEROUS AT SPEED AS THERE IS NO INDICATION WHEN IT MAY OCCUR CLOSE CALLS WITH PERSON FOLLOWING IN TRAFFIC.. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 30, 2013
I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR