2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Vehicle speed control, Fuel/propulsion system, May 16, 2013
AS I WAS DRIVING, MY VEHICLE WITH NO WARNING LOST POWER. THE ENGINE WAS STILL RUNNING, BUT ROUGHLY. I COULD PRESS THE ACCELERATOR, BUT IT NO LONGER CAUSED THE VEHICLE TO ACCELERATE. AFTER WAITING FOR HELP TO ARRIVE, I CUT THE VEHICLE OFF AND THEN TRIED TO RESTART. THE VEHICLE STARTED FINE. I TOOK IT TO A MECHANIC WHO THOUGHT THE THROTTLE BOX MAY BE GUNKED UP. I PAID TO HAVE IT CLEANED OUT AND FOR A GAS ADDITIVE TO DECREASE THE LIKELIHOOD THAT IT WOULD HAPPEN AGAIN. A COUPLE OF DAYS LATER, MY ESCAPE STALLED AGAIN IN THE SAME WAY AND WITH THE SAME RESULTS. IT HAS HAPPENED 3 TIMES NOW SINCE MAY 2ND. I REALIZE THERE IS AN INVESTIGATION INTO THE FAILURE OF THE THROTTLE BODY IN FORD ESCAPES INCLUDING THE 2011 MODEL. WHAT IS DESCRIBED IN THE THROTTLE BODY FAILURE SITUATIONS IS EXACTLY WHAT I AM EXPERIENCING WITH MY VEHICLE. I HAVE BEEN FORTUNATE TO BE IN CURB LANES AND ABLE TO MANEUVER SAFELY OFF THE ROAD EACH OF THE TIMES THIS HAS HAPPENED. IF I HAPPEN TO BE IN A CENTER HIGHWAY LANE WHEN IT HAPPENS, I MAY NOT BE FORTUNATE ENOUGH TO HAVE AN OPPORTUNITY TO RESTART MY VEHICLE SAFELY. *TR
Steering, Air bags, Structure, Equipment adaptive/mobility, May 15, 2013
AT 2700 MILES THE AIRBAG WARNING LIGHT STARTED TO GO ON AND VEHICLE WAS TAKEN TO DEALER FOR A CHECK ON AIRBAG PROBLEM. SUPPOSEDLY FIXED, HOWEVER ONE WEEK LATER HAD TO RETURN VEHICLE TO DEALER DUE TO AIRBAG WARNING LIGHT AGAIN GOING ON. PROBLEM SUPPOSEDLY FIXED BY TIGHTENING LOOSE WIRRE CABLES IN CABLE HARNESS BUT ONE MONTH LATER RETURNED VEHICLE AGAIN AS AIR BAG WARNING WAS AGAIN COMING ON AND THERE WAS CONCERN AS WE DIDN'T KNOW IF AIRBAG WOULD DEPLOY IF NEEDED OR WORSE MAY DEPLOY AT ANY TIME. ADVISED THAT CAUSE WAS EXCESSIVE ELECTRICAL RESISTANCE IN WIRE CABLE HARNESS AND DEFECTIVE SENSORS.SINCE THAT TIME THERE HAS BEEN NO FURTHER PROBLEM WITH AIRBAG READINESS WARNING. IN FALL OF 2012 A NEW PROBLEM STARTED WHICH AT FIRST I THOUGHT MIGHT BE DUE TO LEAVING PARKING BRAKE PARTIALLY ON. STEERING AT 40 MPH ALL OF A SUDDEN BECAME VERY DIFFICULT AND CENTER CONSOLE WARNING LIGHTS AND TRACTION WARNING LIGHT CAME ON. AFTER PULLING OFF THE ROAD, STOPPING AND RESTARTING THE VEHICLE THERE WAS NO PROBLEM. PROBLEM STARTED AGAIN IN APRIL 2013 WITH VEHICLE STILL UNDER 10,000 MILES. TOOK VEHICLE TO DEALER AND PROBLEM SUPPOSEDLY FIXED. DROVE ABOUT 6 TO 8 MILES AND PROBLEM OCCURRED AGAIN WITH WARNING LIGHTS COMING ON AND DIFFICULT TO STEER AT FREEWAY SPEED. RETURNED VEHICLE TO DEALER AND PICKED UP TWO DAYS LATER WITH PROBLEM SUPPOSEDLY CURED. 4 DAYS LATER ALL WARNING LIGHTS WENT ON AGAIN AND STEERING AS BEFORE WAS DIFFICULT. HAD VEHICLE TOWED TO DEALER AS ALL AGREED IT WAS NOT SAFE TO DRIVE.AFTER A WEEK OF TESTING AND WORK VEHICLE WAS READY . WAS ADVISED THAT PROBLEM WAS LOOSE WIRES IN CABLE HARNESS AND FAULTY SENSORS. I HAVE NOW BEEN DRIVING THE VEHICLE ABOUT 2 WEEKS WITH NO FURTHER PROBLEMS BUT AM GREATLY CONCERNED THAT I MAY HAVE PURCHASED A DEFECTIVE AND POSSIBLY DANGEROUS VEHICLE. WHAT PROTECTION DO WE HAVE? *TR
Power train, May 13, 2013
I WAS MOVING INTO TRAFFIC AND THE CAR SUDDENLY SURGED FORWARD AND THEN STALLED DOWN TO A ROUGH IDLE. THE WENCH SYMBOL WAS ILLUMINATED AND THE ENGINE LIGHT CAME ON WITH A CODE OF P2111. THROTTLE BODY ACTUATOR FAILURE - STUCK OPEN. *TR
Power train, Vehicle speed control, Fuel/propulsion system, May 9, 2013
MY DAUGHTER WAS DRIVING THE CAR IN FLORIDA GOING APPROXIMATELY 45 MPH. THE RED LIGHT WITH A WRENCH CAME ON AND THE CAR WOULD NOT ACCELERATE. SHE FINALLY GOT PULLED OVER TO THE SIDE OF THE HIGHWAY AND CALLED THE DEALERSHIP IN ORLANDO. THEY TOLD HER IT COULD BE A THROTTLE BODY PROBLEM OR IT COULD JUST BE TRYING TO RESET. THEY SUGGESTED SHE TURN EVERYTHING OFF (WHICH SHE ALREADY HAD) AND RESTART IN A FEW MINUTES. SHE RESTARTED AND EVERYTHING SEEMED FINE. ABOUT A WEEK LATER, THE SAME THING HAPPENED, ONLY WORSE, AND SHE TOOK THE CAR IN TO THE DEALERSHIP. IT SEEMED TO HAPPEN AS SHE WAS TURNING A CORNER. SHE HAD TO RESTART THE CAR 3 OR 4 TIMES ON THE WAY TO THE DEALERSHIP. THEY RAN A DIAGNOSTIC TEST AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED. SO FAR, IT'S BEEN A WEEK AND IT IS STILL NOT FIXED BECAUSE THEY CANNOT FIND THE PART. SHE HAS HAD TO RENT A CAR UNTIL THE ESCAPE IS FIXED. ANOTHER EXPENSE! EVIDENTLY, 45,000 OF THESE THROTTLE BODIES HAVE BEEN REPLACED AND THEY ARE USING THE PARTS UP AS FAST AS THEY CAN MAKE THEM. HOW SAFE CAN THIS BE???!!! WE PLAN TO HAVE IT REPAIRED, BUT WE SHOULD NOT HAVE TO PAY FOR THIS FORD PROBLEM. *TR
Power train, May 9, 2013
VEHICLE LOST ACCELERATION BUT STILL HAD POWER, BRAKES, ETC. AFTER SLOWING DOWN, PULLED OVER AND TRIED SELECTING DIFFERENT, GEARS, ETC BUT VEHICLE WOULD NOT MOVE. WRENCH INDICATING ENGINE PROBLEM WAS ON. AFTER TURNING VEHICLE OFF, RESTARTED VEHICLE AND THE CAR WAS ABLE TO MOVE. VEHICLE HAD SAME PROBLEM ON WAY TO DEALER. COMPUTER TROUBLE CODES WERE NOT STORED. THIS SEEMS TO BE THE SAME PROBLEM THAT A LOT OF PEOPLE HAVE HAD. VEHICLE IS A 2011 FORD ESCAPE FWD LIMITED WITH 3.0 V6. *TR
Power train, May 7, 2013
I HAVE A 2011 FORD ESCAPE AND WAS TRAVELING DOWN THE ROAD WHEN THE CAR QUIT MOVING FORWARD ON ITS ENGINE POWER. I HAD TO PULL OFF THE ROAD AND RE-START MY VEHICLE TO MAKE IT RUN CORRECTLY. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND FOUND OUT THAT THE THROTTLE BODY WAS DEFECTIVE. THIS SEEMS TO BE AN ISSUE WITH SOME FORD VEHICLES ( ACCORDING TO THE SERVICE MGR IT IS MORE OF AN ISSUE WITH THE FUSION BUT THEY ARE SEEING IT WITH THE ESCAPE ALSO). OF COURSE I'M OUT OF WARRANTY BY 10,000 MILES AND THE REPAIR IS 750.00. I FEEL LIKE FORD IS SIDE STEPPING THIS AND I CONSIDER THIS A SERIOUS SAFETY ISSUE. IF MINE WAS NOT THE NORM I COULD UNDERSTAND BUT THE FACT THAT EVEN THE PART IS HARD TO GET AND FORD IS THE ONLY MANUFACTURER OF IT IS VERY FRUSTRATING. NEEDLESS TO SAY--I'M GOING BACK TO GM. *TR
Vehicle speed control, Fuel/propulsion system, Apr 30, 2013
ON 27 APRIL 2013 AT APPROXIMATELY 0930, I WAS DRIVING MY 2011 FORD ESCAPE AT 70MPH ON I-475 ON MY WAY FROM MACON, GA TO ATLANTA, GA WHEN I LOST ALL POWER AND CONTROL OF MY GAS PEDAL/THROTTLE BODY SYSTEM. I FELT A JERKING MOTION OF THE VEHICLE, IT BEGAN TO DECELERATE, AND I NOTICED THE WRENCH ICON LIGHT WAS ILLUMINATED ON THE DASH. I DID NOT LOSE POWER TO THE REST OF MY VEHICLE, ONLY THE ABILITY OF THE GAS PEDAL TO ACCELERATE. I WAS ABLE TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP ON THE SIDE OF THE INTERSTATE. AFTER TURNING OFF THE CAR, I WAS ABLE TO RESTART IT, THE WARNING LIGHT TURNED OFF, AND I ONCE AGAIN HAD POWER TO THE GAS PEDAL. AFTER DRIVING APPROXIMATELY 10 MORE MILES, THE EXACT SAME PROBLEM HAPPENED AGAIN. I WAS THEN ABLE TO GET MY VEHICLE TO THE FORD DEALERSHIP, WHO TOLD ME I HAD A FAULTY THROTTLE BODY ASSEMBLY. THEY SAID THE THROTTLE WAS STICKING IN THE CLOSED POSITION AND HAD TO BE REPLACED. WITH SO MANY VEHICLES HAVING THIS SAME PROBLEM, I FEEL THIS IS A MAJOR SAFETY CONCERN. I AM EXTREMELY LUCKY THE INTERSTATE WAS NOT BUSY AT THE TIME MY VEHICLE STALLED TWICE AND MY FAMILY WAS NOT SERIOUSLY INJURED OR KILLED FROM A REAR-END COLLISON. *TR
Power train, Engine, Apr 25, 2013
MY ESCAPE HAD BEEN RUNNING ROUGH TODAY AND DECIDED MAYBE I NEEDED TO TAKE IT ON THE INTERSTATE. WHILE DOING ABOUT 65 THE "OPEN WRENCH" LIGHT CAME ON AND I LOST COMPLETE POWER. I COULD NOT ACCELERATE OR ANYTHING ELSE FOR THAT MATTER. I COASTED TO THE EMERGENCY LANE. I PUT THE CAR IN PARK AND RESTARTED THE ESCAPE AND WAS ABLE TO MAKE IT HOME. I HAD READ ABOUT NUMEROUS OTHER RELATED ISSUES ON THIS PROBLEM WITH THE FORD ESCAPE. I AM GLAD I WAS IN THE RIGHT HAND LAND AND NOT THE LEFT LANE; IT COULD HAVE BEEN VERY DANGEROUS. *TR
Power train, Apr 20, 2013
IN RUSH HOUR TRAFFIC, THE WRENCH LIGHT COMES ON DRIVING 60 MPH CAR SLOWED DOWN, WOULD NOT ACCELERATED, JERKED,, WAS ABLE TO EXIT, TURNED OFF RESTARTED , MADE IT WORK OK, DROVE HOME ABOUT 22 MILES, NO PROBLEM. WENT FOR DINNER STOPPED AT RED LIGHT, WOULD NOT GO WRENCH LIGHT CAME ON AGAIN, TURN OFF RESTART, TAKEN TO DEALER ON SATURDAY MORNING WAS TOLD NOT PART OF POWERTRAIN. COST $531 FOR REPAIR, VERY DANGEROUS AND UNSAFE TO DRIVE ON A MAJOR ROAD IN DALLAS.. *TR
Power train, Other or unspecified, Fuel/propulsion system, Apr 19, 2013
WHILE DRIVING DOWN A ROAD GOING APPROX. 50MPH, I SUDDENLY, AND WITHOUT WARNING, LOST POWER TO THE VEHICLE. PULLED OVER TO THE SIDE OF THE ROAD AND WHILE APPLYING THE BRAKES, IT WOULD TEND TO LUNGE FORWARD. ONCE STOPPED, I PLACED IN PARK, SHUT OFF ENGINE THE ATTEMPTED TO START UP AGAIN. IT DID START UP, HOWEVER, IT HAPPENED 2 MORE TIMES LATER THAT DAY. I WOULD HATE FOR THIS TO HAPPEN WHILE TRYING TO MAKE A LEFT HAND TURN WITH ONCOMING TRAFFIC....COULD BE DEADLY!!! FORD NEEDS TO STEP UP TO THE PLATE AND MAKE THIS RIGHT AS I HAVE NOW READ FAR TOO MANY COMPLAINTS ABOUT THIS EXACT SAME THING. THE NEXT OCCURRENCE COULD BE INJURY OR EVEN DEATH. I SHOULD NOTE THAT AS OF 1 WEEK LATER, I HAVE NOT HAD THE PROBLEM FIXED YET AND THE INCIDENT DESCRIBED ABOVE HAS HAPPENED AT LEAST 2 TIMES PER DAY NOW. *TR
Vehicle speed control, Fuel/propulsion system, Apr 19, 2013
I WAS TRAVELING ON THE HIGHWAY AT 70 MPH WHEN THE VEHICLE SUDDENLY JUST BEGAN SLOWING DOWN. THE WRENCH WARNING LIGHT CAME ON BUT DID NOT MAKE A NOISE TO INDICATE A PROBLEM. THE GAS PEDAL WOULD NOT WORK. I WAS ABLE TO SAFELY VEER OFF TO THE SHOULDER BECAUSE, LUCKILY, I WAS IN THE SLOW LANE. *TR
Visibility/wiper, Apr 17, 2013
TIME OF INCIDENT: 7:45AM, DRIVING 40MPH, APPROX. OUTSIDE TEMP: 70 DEGREES, CONDITIONS: DRY 40 MINUTES INTO DRIVE TIME ON SMOOTH PAVEMENT, HEARD LOUD EXPLOSION OUTSIDE OF VEHICLE ON PASSENGER SIDE FRONT DOOR. THE PASSENGER SIDE MIRROR GLASS LITERALLY EXPLODED OFF THE MIRROR MOTOR AND IMPACTED THE PASSENGER SIDE WINDOW WITH SUCH FORCE THAT IT LEFT AN OUTLINE OF THE MIRROR ALONG WITH PUTTING GASHES IN THE WINDOW, A GASH IN THE RUBBER MOLDING AND A WHITE POWDER RESIDUE, AND THEN PROJECTED APPROX 6 FEET AWAY FROM THE VEHICLE. I WENT BACK TO LOCATE AND RETRIEVE THE MIRROR GLASS SO I COULD BRING IT TO THE ATTENTION OF MY DEALERSHIP. I AM ABSOLUTELY POSITIVE THERE WAS NO OBJECT THAT HIT THE MIRROR GLASS. THE SEPARATION OF MIRROR GLASS FROM THE MOTOR WAS CLEAN. NO REMNANTS OF MIRROR GLASS ON MOTOR ASSEMBLY OR WITHIN THE MIRROR HOUSING ITSELF. THE MIRROR HOUSING HAS NO DAMAGE TO THE OUTSIDE OR INSIDE. MY VEHICLE ALSO HAS NO DAMAGE OTHER THAN AT THE POINT OF IMPACT ON PASSENGER WINDOW - ALL CONFIRMED BY MY DEALERSHIP. DEALERSHIP SUBMITTED PICS W/DESCRIPTION TO FORD COMPANY. FORD COMPANY RESPONDED WITH "UNWARRANTED" STATING AN OBJECT HIT THE MIRROR PER THE GREEN ARROW POINTING TO THE PLACE OF IMPACT ON THE PICTURE. CLEARLY FORD COMPANY IS INCORRECT AND OUTLANDISHLY SO. THE ALLEGED POINT OF IMPACT IS AN AREA NO MORE THAN 3/16 INCH. THE PLACEMENT OF THE IMPACT IS SUCH THAT IT WOULD HAVE PROJECTED THE MIRROR GLASS IN A DIFFERENT DIRECTION. THE SPEED OF THE ALLEGED OBJECT WOULD ALSO HAVE TO BE CONSIDERED. THE TRUTH IS, THERE WAS NO PHANTOM OBJECT. FORD COMPANY FURTHER REVIEWING AND WILL CONTACT ME THIS WEEK. *TR
Power train, Electrical system, Vehicle speed control, Apr 14, 2013
VEHICLE PURCHASED JANUARY 2013 WITH ~37K MILES. FIRST MONTH OF OWNERSHIP, I HAD CODE INDICATING A FUEL DELIVERY PROBLEM BUT IT CLEARED ON ITS OWN. I ATTRIBUTED IT TO BAD GAS, THOUGH IT MAY HAVE BEEN THE WARNING SIGN I MISSED. TODAY ON THE HIGHWAY AT APPROXIMATELY 60MPH, IT FELT LIKE THE VEHICLE SHIFTED OUT OF SEQUENCE, NOTICING THE LACK OF POWER/LOW RPMS I TRIED TO GIVE IT GAS TO NO AVAIL. I SAFELY NAVIGATED TO THE SHOULDER AS IT COASTED DOWN TO A STOP. THE ORANGE WRENCH LIT UP. UPON STOPPING THE CAR SPUTTERED HARD AND THREATENED TO STALL. THE GAS PEDAL WAS USELESS. I SHUT THE CAR OFF, SHUT OFF THE RADIO/AC AND GAVE IT A MOMENT. IT RESTARTED WITH MINOR HESITATION. THE ORANGE WRENCH HAD CLEARED BUT THE CHECK ENGINE LIGHT CAME IN (IT STAYED IN THROUGH THE REMAINDER OF THIS POST). IT IDLED OK, ALLOWED ME TO ADMINISTER FUEL AND REV THE ENGINE. THINKING THE PROBLEM HAD PASSED, I MERGED BACK ONTO THE HIGHWAY AND CAME UP TO SPEED. ABOUT A HALF A MILE LATER I FELT THE NOTED LOSS OF ENGINE POWER (I BELIEVE THIS IS THE "LIMP-HOME" METHOD THAT IS CITED IN SOME THINGS I HAVE READ TODAY). AGAIN, MY GAS PEDAL IS USELESS AND I RE-ENGAGE THE HAZARDS AND MOVE OFF OF THE ROAD. THIS TIME THE CAR DOES NOT STALL BUT IDLES AROUND 900RPM WITH SOME SPUTTERING. GAS PEDAL IS STILL USELESS. I RINSE AND REPEAT THE ABOVE PROCESS A THIRD TIME, WHEN IT DOES THE SAME THING ANOTHER HALF MILE LATER, I GIVE UP AND CALL A MORE CAR SAVOY FRIEND. HIS FIRST GUESS IS ALSO FUEL PUMP/SOMETHING CLOGGED BUT WE ARE BOTH BAFFLED BECAUSE THE SYMPTOMS ARE NOT CONSISTENT WITH ANY CONDITION WE HAVE EVER ENCOUNTERED. DECIDING IT COULD BE NURSED HOME, THE FOURTH ATTEMPT AT STARTING IT, I MADE THE LAST 2 MILES STAYING 40MPH OR BELOW. THERE WAS NO SPUTTERING/LOSS OF FUEL DELIVERY CAPABILITIES DURING THIS ATTEMPT. AFTER SOME RESEARCH, IT SOUNDS LIKE THE COMMON THROTTLE BODY ISSUES FOUND ME... *TR
Vehicle speed control, Apr 3, 2013, crash
DRIVING ABOUT 30 MPH, WHEN THE LIGHT CHANGED TO YELLOW. I PUT MY FOOT ON THE BRAKE, BUT INSTEAD OF STOPPING, THE CAR LUNGED FORWARD AND I HIT THE CAR IN FRONT OF ME. I CALLED THE POLICE AND A POLICE REPORT IS AVAILABLE. ... UPDATED 04/11/13 *BF
Vehicle speed control, Apr 3, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN THE VEHICLE UNEXPECTEDLY LUNGED FORWARD AS THE CONTACT WAS BRAKING TO A COMPLETE STOP. IN ADDITION, THE WRENCH WARNING SYMBOL ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETECTED THAT THE THROTTLE BODY ACTUATOR WAS FAULTY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE MANUFACTURER FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Engine, Mar 26, 2013
WHILE DEPRESSING BRAKE TO STOP AT RED LIGHT OR STOP SIGN, ENGINE SURGES WITH FORCED ACCELERATION. MUST HIT THE BRAKE HARD TO HOLD THE VEHICLE FROM GOING ON ITS OWN. SURGE LASTS A LONG TIME AND I MUST PUT THE CAR IN PARK AND TURN OFF THE ENGINE. LAST TIME CAR WAS STILL SURGING WHEN I RESTARTED THE VEHICLE, HAD TO TURN OFF CAR AGAIN. THIS HAS HAPPENED 4 TIMES AND MY VEHICLE IS STILL UNDER WARRANTY. THE DEALERSHIP CLAIMS THEY CANNOT FIX THE VEHICLE UNLESS THEY CAN SEE THIS HAPPEN. *TR
Power train, Mar 22, 2013
WHEN THE WEATHER STARTED GETTING COLDER, THE TRANSMISSION STARTED OUT HARD TO SHIFT. I TRAVEL FOR WORK AND WHEN I AM IN HEAVY TRAFFIC IT IS DANGEROUS, BECAUSE IT TAKES A WHILE FOR THE CAR TO SHIFT OUT. WHEN IT DOES FINALLY SHIFT, IT IS A HARD SHIFT AND HARD TO CONTROL. *TR
Engine, Mar 19, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE COMPUTER WAS READING AN ERROR AND THE VALVE ASSEMBLY FAILED, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000.
Engine, Mar 18, 2013
MY 2011 ESCAPE CAME TO A STOP AT A TRAFFIC LIGHT AND I WAS PREPARING TO MAKE A RIGHT ON RED, WHEN I BEGAN TO ACCELERATE INTO TRAFFIC THE ENGINE STALLED. THIS COULD HAVE RESULTED IN A POTENTIALLY DEADLY ACCIDENT. I BELIEVE THE CHECK ENGINE LIGHT AND THE BATTERY LIGHT WERE BOTH ILLUMINATED AFTER IT STALLED. THE VEHICLE STARTED PROPERLY AFTER I PUT THE VEHICLE INTO PARK AND RESTARTED THE ENGINE. FORD MUST ADDRESS THIS POTENTIALLY FATAL PROBLEM WITH IT'S ENGINE DESIGN. *TR
Vehicle speed control, Engine, Mar 9, 2013
PERIODICALLY THE VEHICLE SEEMS TO LOSE POWER OR HESITATED THEN ACCELERATE, I'VE NEVER HAD IT STALL OUT. ALTHOUGH IT HAPPENED A FEW TIMES EARLY ON THIS PROBLEM HAS BEEN MORE FREQUENT LATELY. I HAVE ALSO NOTICED THAT WHEN ACCELERATING, FOR EXAMPLE ON AN INCLINE, THE VEHICLES TAKES SEVERAL MINUTES TO SHIFT INTO GEAR. THE VEHICLE IDLES VERY ROUGH, IT HAS BEEN SINCE I BOUGHT IT BUT HAS GOTTEN WORSE RECENTLY. I'VE MENTIONED IT TO THE TECHNICIAN WHEN I'VE TAKEN IT IN FOR SERVICE AND WAS TOLD THIS IS NORMAL FOR A FOUR CYLINDER. I'VE HAD MANY CARS OVER THE YEARS 4 CYL AND 6 CYL AND I'VE NEVER HAD THIS HAPPEN. I'VE READ SOME OF THE OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS WHAT MY VEHICLE IS DOING. *TR
Vehicle speed control, Mar 5, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND WOULD NOT ACCELERATE BEYOND 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
Power train, Mar 4, 2013
MY 2011 FORD ESCAPE HAS NOW HAD SERVICE THREE TIMES IN TWO YEARS FOR "BUCKING/SLIPPING" IN THE TRANSMISSION. THE "BUCKING/SLIPPING" IS EXPERIENCED WITH ALL GEARS BUT GENERALLY WORSE BETWEEN 2ND AND 3RD AND JUST STARTING OUT. IT IS ALSO BAD WHEN THE CAR HAS BEEN IDLE FOR MANY DAYS. ALL THREE TIMES ITS BEEN IN FOR SERVICE AT THE FORD DEALER THEY SAY ITS THE ADAPTIVE TRANSMISSION THAT IS THE CULPRIT. THEY REDO THE ALGORITHMS ITS FINE FOR A WEEK THEN GOES BACK TO NORMAL. THE LATEST SERVICE ALSO INCLUDED HAVING THE TRANSMISSION AXLE SEALS REPLACED. *TR
Other or unspecified, Mar 2, 2013
PROBLEM SEEMS LIKE THE TRANSMISSION IS SLIPPING. I HAD THAT SERVICED AND IT WAS FINE. THEN I HEARD ABOUT THE " THROTTLE BODY " PROBLEM.
Engine, Feb 28, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN REDUCTION IN THE ENGINE POWER WITHOUT ANY WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Power train, Electrical system, Engine, Feb 26, 2013
VEHICLE WAS RUNNING ROUGH AT IDLE AND CHECK ENGINE LIGHT WAS ON. AT STOP LIGHTS, STOP SIGNS, OR ANY IDLE TIME CAR WOULD BUCK FORWARD LIKE IT WAS GOING TO STALL. *TR