2012 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 600 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Escape model years with reports.
Of the 2012 reports, 37 involved a crash and 3 involved a fire. 26 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
137 reports, newest first. Show all
Fuel/propulsion system, Apr 4, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER (GORDIE BOUCHER LINCOLN OF WEST ALLIS, 3161 S 108TH ST, WEST ALLIS, WI 53227, (800) 924-7517) STATED FOR MONTHS THAT THE PART WAS NOT AVAILABLE AND WAS ON A NATIONAL BACKORDER. THERE WAS NO INDICATION AS TO WHEN THE MANUFACTURER WOULD PROVIDE THE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Apr 4, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DICK WRIGHT FORD (5204 MAIN ST, FRANKLIN, VT 05457, (802) 285-2211) WHERE IT WAS CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Apr 2, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO FORD SALES AND SERVICE IN CHICAGO, ILLINOIS AND FOX VALLEY FORD IN NORTH AURORA, ILLINOIS WERE MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-14499921. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Apr 2, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER (TOM MASONA FORD LINCOLN, 1600 LANCASTER AVE, READING, PA 19607) AND WAS INFORMED THAT THE PARTS RECEIVED WERE DEFECTIVE AND HAD TO BE SENT BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Mar 30, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE DEALER (ELKINS CHRYSLER DODGE JEEP RAM, 1434 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PART MAY BE SUPPLIED FROM THE MANUFACTURER, SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY MAY BE ABLE TO VERIFY WHEN THE PART MAY BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 26, 2018
I RECEIVED A SAFETY RECALL NOTICE FROM FORD MOTOR COMPANY, SAFETY RECALL NOTICE 16S41. THE DEALER, SERRAMONTE FORD, HAS NOT RESPONDED TO MY REQUEST TO DO THE NECESSARY REPAIR. I'VE BEEN TRYING TO SCHEDULE THE APPOINTMENT SINCE I FIRST RECEIVED THE NOTICE IN DECEMBER 2017.
Fuel/propulsion system, Mar 26, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER TOWN AND COUNTRY FORD (7720 E DIVISION ST, EVANSVILLE, IN 47715) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 23, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO AUTO NATION FORD (8252 S BROADWAY, LITTLETON, CO 80122) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Fuel/propulsion system, Mar 22, 2018
RECALL NOTICE RECEIVED IN JANUARY 2018. PARTS STILL NOT AVAILABLE FOR REPAIR TO FUEL INTAKE.
Fuel/propulsion system, Mar 22, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
Fuel/propulsion system, Mar 14, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAM GALLOWAY FORD LINCOLN IN FORT MYERS, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 12, 2018
RECEIVED RECALL NOTICE 16V-777; CALLED DEALERSHIP PARTS NOT AVAILABLE EVEN THOUGH NOTICE STATES PARTS ARE NOW AVAILABLE. DEALERSHIP SAYS TO CALL BACK IN TWO WEEKS. CALL BACK IN TWO WEEKS PARTS ARE STILL NOT AVAILABLE. CALL FORD HEADQUARTERS THEY SAY THEY CANNOT DO ANYTHING I HAVE TO CALL ANOTHER DEALERSHIP. I ASK THEM WHY THEY CAN'T SEND PARTS TO MY DEALERSHIP AND THEY SAY THEY ARE INDEPENDENTLY OWNED AND THEY HAVE NO CONTROL ON THEIR PARTS. I ASK SHOULD MY DEALERSHIP BE ASKING FOR MORE PARTS? THEY CANNOT ANSWER THAT - THEIR ONLY SOLUTION IS FOR ME TO FIND ANOTHER FORD DEALERSHIP AND SEE IF THEY HAVE THE PARTS. MEANWHILE I HAVE A CAR THAT MAY HAVE A FUEL SUPPLY PORT CRACK WHICH COULD RESULT IN A FIRE IN THE PRESENCE OF AN IGNITION SOURCE.
Fuel/propulsion system, Mar 11, 2018
TAKATA RECALL: RECALL NUMBER NHTSA SAFETY RECALL 16V-777. WAS TOLD IN STOCK VIA LETTER FROM FORD IN JANUARY 2018. HAVE TALKED TO 4 FORD DEALERS IN Y AREA AND TALKED TO AND OR CHATTED 5 TIMES. LAST TIME LESS THAN AN HOUR AGO 3/11/18 12:15 PM. ONLY EXCUSES, NO SOLUTION!! FILLED MY ESCAPE YESTERDAY, DROVE ABOUT 5 MILES AND WAS ALREADY DOWN TO 3/4 OF A TANK. WASTING $$ AND NOT VERY SAFE -- I.E. RISK OF FIRE!! WANT IT FIXED ASAP!!!
Fuel/propulsion system, Mar 9, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HARPER MOTORS, 4800 N US HIGHWAY 101, EUREKA, CA 95503) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 7, 2018
SAFETY RECALL NOTICE 16S41: THE FORD DEALERSHIP DOES NOT HAVE THE PART TO FIX THIS RECALL. IT HAS BEEN TWO MONTHS SINCE I RECEIVED THE NOTICE. I'VE CALLED TO ASK IF THEY HAVE THE PART YET, AND THEY DON'T EVEN KNOW WHEN THE PARTS MIGHT COME IN. OUR PARTICULAR DEALERSHIP HAS EMPLOYEES WHO ARE VERY ANNOYED AT CUSTOMERS WHO ARE CALLING. MINUTES AGO, I WAS TOLD "PEOPLE KEEP CALLING AND ASKING. WE DON'T KNOW." FORD'S INCOMPETENCE IS ASTOUNDING.
Fuel/propulsion system, Mar 7, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PHIL LONG FORD OF DENVER, 7887 W TUFTS AVE, DENVER, CO 80123) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Mar 5, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY; HOWEVER, THEY OFFERED TO PERFORM BRAKE MAINTENANCE AT THE CONTACT'S EXPENSE. THIS WAS THE CONTACT'S SECOND ATTEMPT TO GET THE REMEDY REPAIRED BY MODERN FORD OF BOONE (300 NEW MARKET BLVD, BOONE, NC). THE DEALER STATED THAT THE REPAIR COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN PERFORMING THE RECALL REMEDY HAD TO GO TO THE HOSPITAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Fuel/propulsion system, Mar 1, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANDERSON FORD OF CLINTON (1001 STATE ROUTE 10 WEST, CLINTON, IL 61727, 217-935-3106) AND WAS INFORMED THAT A PART WAS MISSING WITH THE KIT, WHICH WAS NECESSARY TO PROVIDE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD TAKE APPROXIMATELY ONE WEEK. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE BACKORDERED AND THEY COULD NOT PROVIDE AN ESTIMATED TIMEFRAME FOR THE RECALL REPAIR. THE CONTACT STATED THAT FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT UNABLE TO SPEAK WITH A REPRESENTATIVE. THE APPROXIMATE FAILURE MILEAGE WAS 74,992. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 28, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HANSEL FORD LINCOLN, 3075 CORBY AVE, SANTA ROSA, CA 95407) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 28, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN (4220 BRADSTOWN ROAD E, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 28, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DIEHL FORD LINCOLN (1820 JAMES ST, BELLINGHAM, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 27, 2018
EXTREMELY DANGEROUS!! THIS VEHICLE WILL, WITHOUT WARNING, LOSE POWER. THE ENGINE DOES NOT SHUTDOWN, BUT IT LOSES POWER AS MINIMAL FUEL IS GETTING TO ENGINE. STEERING NOT LOST, ELECTRICAL SYSTEMS SEEM OK, BUT NO RESPONSE WHEN STEPPING ON ACCELERATOR. THIS HAS HAPPENED NUMEROUS, RANDOM TIMES WITHOUT WARNING OR REGARD TO ANY CONDITIONS I CAN DETERMINE (WEATHER, SPEED, AMOUNT OF FUEL IN THE TANK, TRAFFIC CONDITIONS). THIS ISSUE HAS HAPPENED AT HIGHWAY SPEEDS WHERE YOU SOMEHOW HAVE TO STEER CAR OUT OF THE WAY OF TRAFFIC GOING 60+ MPH! THIS COULD CAUSE A HUGE ACCIDENT AND EVEN LEAD TO SOME DEATHS - IT IS VERY UNNERVING! THE ISSUE ALSO HAPPENS AT OTHER TIMES, NON-HIGHWAY DRIVING, SOMETIMES WHEN STOPPED AT A TRAFFIC SIGNAL, EVEN JUST PULLING OUT OF THE DRIVEWAY! IT IS RANDOM AND WITHOUT WARNING. IT IS EXTREMELY DANGEROUS TO THE OCCUPANTS OF THIS VEHICLE AND ANY VEHICLE THAT MAY WRECK INTO IT DUE TO THIS ISSUE. WHEN IT DOES HAPPEN, THE WRENCH LIGHT ILLUMINATES, BUT THERE IS NO RESPONSE FROM THE ACCELERATOR. THUS FAR, IF THE VEHICLE IS PUT IN PARK, TURNED OFF, THEN RESTARTED, IT USUALLY RESTARTS - UNTIL THE NEXT RANDOM TIME IT OCCURS. IT SEEMS TO BE RELATED TO THE THROTTLE BODY OR SOMETHING IN THAT PATH. THERE IS SPACE FOR ONLY ONE OCCURRENCE OF THIS, BUT THIS ISSUE HAS OCCURRED AT LEAST 20 TIMES IN THE LAST 4 WEEKS. MECHANIC CANNOT FIND ANY CODES IN THE ARCHIVE, SO THEY CAN'T FIX IT. ONE OTHER THING, THE VEHICLE WILL SOMETIMES UNEXPECTEDLY SURGE WHEN ACCELERATING.
Fuel/propulsion system, Feb 27, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 22, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FORD STORE IN MORGAN HILL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 21, 2018
RECALL 16V-777. FORD HAS NO PART AVAILABLE AND NO TIME LINER WHEN THE PART WILL BE AVAILABLE