2012 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 600 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Escape model years with reports.
Of the 2012 reports, 37 involved a crash and 3 involved a fire. 26 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Representative owner complaints
600 reports, newest first.
Power train, Jul 19, 2014
TRAVELING AT HIGHWAY SPEED (65MPH) THE FIRST TWO TIMES VEHICLE LOST POWER, THROTTLE/POWER TRAIN LIGHT ON, WENT TO IDLE. FORCED TO SHOULDER, SHUTOFF VEHICLE, RESTART, RESUMED NORMAL OPERATION. THIRD OCCASION SAME DAY SAME PROBLEM IN THE MIDDLE OF INTERSECTION (25MPH) IN ADDITION TO THROTTLE LIGHT GOT CHECK ENGINE LIGHT. FOURTH OCCASION SAME RESULTS(35MPH). *TR
Power train, Jul 18, 2014
THE VEHICLE HAS LOST POWER ON 5 SEPARATE OCCASIONS WHILE IT WAS IN MOTION. TWICE ON SURFACE STREETS. TWICE WHILE ENTERING A FREEWAY ON-RAMP. ONCE WHILE ENTERING A DRIVEWAY. THE FIRST INCIDENT OCCURRED APPROXIMATELY NOVEMBER 8, 2012. THE MOST RECENT INCIDENT OCCURRED ON JULY 16, 2014. THE DEALERSHIP (GALPIN FORD) HAS BEEN CONTACTED AND THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE FOR THIS ISSUE SEVERAL TIMES. FORD FINALLY ACKNOWLEDGED (APPROXIMATELY APRIL 2014) THAT THE ISSUE COULD HAVE BEEN CAUSED BY A FAULTY "THROTTLE BODY" AND GALPIN FORD SUBSEQUENTLY REPLACED THE PART. APPROXIMATELY JUNE 9, 2014, THE VEHICLE WAS TAKEN BACK TO GALPIN FORD TO "RECALIBRATE" THE "THROTTLE BODY". THIS VEHICLE IS UNRELIABLE, COULD CAUSE SERIOUS BODILY INJURY AND AN INVESTIGATION SHOULD BE OPENED TO FIND A SOLUTION TO THE PROBLEM. *TR
Service brakes, Hydraulic, Service brakes, Jul 16, 2014
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED WHILE HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT BRAKES WERE EXCESSIVELY CORRODED. AS A RESULT, BOTH FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 13,420. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS
Vehicle speed control, Jul 15, 2014, crash
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS
Air bags, Seat belts, Structure, Seats, Jul 14, 2014, crash
THIS DOCUMENT IS IN RESPONSE TO A FRONTAL VEHICLE COLLISION OCCURRING MAY 16, 2014 ON A MAJOR HIGHWAY. AT MY REQUEST I REQUESTED THE AUTO BODY REPAIR SHOP TO CHECK THE OCCUPANT RESTRAINT SYSTEM. IT WAS DETERMINED THAT THE RESTRAINT SYSTEM CONTROL MODULE WAS INITIATIVE AND PROBABLY HAS BEEN SINCE THE CAR WAS BUILT. PERHAPS AN INVESTIGATION OF THE SAME, MAKE, MODEL, AND YEAR FORD SUV BE CONSIDERED. ALL SUPPORTING DOCUMENTATION IS IMMEDIATELY AVAILABLE. *TR
Power train, Engine, Jun 23, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 52*: TECH NOTES CLUTCH SLAVE CYLINDER IS LEAKING. CAUSE: VERIFY CONCERN, FIND THAT VEHICLE HAS CLUTCH FLUID LEAKING FROM INSIDE BELL HOUSING AREA. CORRECTION: REMOVE TRANS & INSPECT, FIND THAT SLAVE CYL IS SEEPING FLUID. INSTALL NEW SLAVE CYL & ADAPTER. ASSEMBLE VEHICLE, NO LEAKS FOUND INSIDE BELL HOUSING, BUT CLUTCH LIVE FROM MASTER CYL TO SLAVE CYL WILL NOT SEAL PROPERLY. INSTALL LINE, BLEED SYSTEM & RETEST, ALL PASS. 52-3: MANUAL TRANSMISSION SLAVE CYLINDER- HYDRAULIC CLUTCH - REPLACE. *TR
Engine, Jun 23, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: CUSTOMER STATES DRIVE BELT COMING APART. CAUSE: WARRANTY CORRECTION: VERIFY BELT SHREDDED. FOUND WATER PUMP LOCKED UP UNABLE TO REMOVE DEBRIS FROM TENSIONER REPLACE WATER PUMP TENSIONER BELT. TEST DRIVE OK. *TR
Power train, Engine, Jun 23, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: VERIFY CUST CONCERN, FIND THAT VEH SPINS OVER BUT WILL NOT START, INSTALL IDS & PERFORMED KOEO, ALL PASS. PERFORM RELATIVE COMPRESSION TEST, 80% LOSS 3,4. CORRECTION: PERFORM MANUAL COMPRESSION TEST. CYL 1-180, 2-175, 3-0, 4-0. PERFORM LEAKDOWN & PRESSURE TEST, FIND THAT INTAKE VALVES IN 3 & 4 ARE NOT SEALING. REMOVE VALVE COVER & INSPECT CAMSHAFTS, NO DAMAGE FOUND. SPIN VEHICLE OVER & VERIFY TIMING. FIND THAT CRANK PULLEY HAS BRACKET OUT & VEHICLE HAS JUMPED TIME. 51-1: REMOVE INTAKE, EXHAUST MANIFOLD, TIMING COMPONENTS & CYL HEAD. INSPECT AND FINDS THAT VALVES IN 3,4 HAVE CONTACTED PISTONS, NO DAMAGE FOUND ON PISTONS. INSTALL NEW HEAD GASKET, CYL HEAD BOLTS, 2 NEW DIAMOND WASHERS, ALL RELATED GASKETS & PERFORM TIMING PROCEDURE. ASSEMBLE VEHICLE, CHANGE OIL & FILL FL. 52-2 KOEO, PASS. ROER VEHICLE HAS DTC PO524. PERFORM PINPOINT TEST, REPLACE VCT SOLENOID, KOER ALL PASS. TEST DRIVE. VEHICLE RUNS PROPERLY AT THIS TIME. 51-5: CYLINDER HEAD GASKET- LEAKAGE (EXTERNAL LEAKS)- TEST. *TR
Power train, Electrical system, Engine, Jun 23, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: C/S THAT BATTERY LIGHT IS ON, PLEASE CHECK AND ADVISE. CAUSE: VERIFIED CONCERN. FOUND BELT THROWN. ALSO FOUND AND OIL LEAK AT THE FRONT COVER VIA A DIME SIZED HOLE IN THE COVER. CORRECTION: REPLACED FRONT COVER AND VBELT. ALSO REPLACED MOTOR MOUNT THAT WAS STRIPPED OUT. VERIFIED REPAIR. BATTERY LIGHT IS OFF AND NO OIL LEAKS AT THIS TIME. *TR
Vehicle speed control, Fuel/propulsion system, Jun 20, 2014
VEHICLE CUTS OUT WHILE DRIVING - NO GAS PRESSURE - ENGINE RUNNING, PEDAL TO FLOOR, NO REV., OR EXCESSIVE REV WHILE DRIVING. ADVISED BY ASE MECHANIC - THROTTLE BODY NEEDS REPLACED. *TR
Engine, Fuel/propulsion system, May 29, 2014
WHEN MOVING FORWARD FROM A DEAD STOP AT AN INTERSECTION OF A BUSY HIGHWAY, THE AUTOMOBILE ENGINE HESITATES OR SEMI STALLS AND WILL NOT PICK UP NORMAL SPEED IN ORDER TO GET OUT OF THE WAY OF APPROACHING,ON COMING AND FOLLOWING VEHICLES. AT SEVERAL DIFFERENT TIMES WE WERE ALMOST REAR-ENDED BY VEHICLES BEHIND US, OR HIT FROM THE DRIVER'S SIDE OR FRONT PASSENGERS SIDE OF THE VEHICLE BECAUSE OF THE ENGINE'S HESITATION WHEN CROSSING INTERSECTIONS OR MAJOR HIGHWAYS. I TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD THAT "NO PROBLEM" WAS FOUND, BUT THE PROBLEM STILL EXISTS. I GUESS WHEN A DEATH OR SERIOUS INJURY OCCURS SOMETHING WILL BE DONE! *TR
Visibility, Structure, Vehicle speed control, May 1, 2014
2012 FORD ESCAPE. CONSUMER WRITES IN CONCERN REGARDING LETTER RECEIVED ABOUT THROTTLE BODY FAILURE. *SMD THE CONSUMER ALSO STATED THE REAR TAILGATE WINDOW HAD TO BE REPLACED 3 TIMES, DUE TO A LEAK. *JB
Power train, Apr 23, 2014
MY 2012 FORD ESCAPE HAS TRANSMISSION ISSUES, AND FROM WHAT I'M BEING TOLD IT'S NOT ONLY MY VEHICLE. IT SEEMS TO BE ALL OVER THE PLACE AS I DRIVE IT. ONE TIME AT A STOP LIGHT IT WILL SLIP, AND NOT GO INTO GEAR JUST ACTING LIKE IT IS IN NEUTRAL. THE NEXT TIME I TAKE MY FOOT OFF THE BRAKE, AND IT WILL JAM IT SELF INTO GEAR ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME. IT DOES THE SAME AS I DRIVE IT I'M NEVER SURE WHICH RESULT I'M GOING TO GET, BUT I DO GET ONE OR THE OTHER. I'VE HAD IT INTO THREE FORD DEALERSHIPS A TOTAL OF SEVEN TIMES, BUT FROM REBOOTING THE SOFTWARE TO REBUILDING THE TRANSMISSION FROM THE LIMITED PARTS AVAILABLE IT CONTINUES TO GET WORSE. I WAS TOLD AT THE LAST DEALERSHIP THAT IT NEEDS A NEW TRANSMISSION, BUT NONE ARE AVAILABLE AS THEY HAVE SO MANY COMPLAINTS ABOUT THEM. I'VE COMPLAINED TO CUSTOMER SERVICE WHO TOLD ME TO TALK TO CUSTOMER RELATIONS, AND THE CASE MANAGER DOESN'T CALL ME BACK. I FINALLY CALLED FORD CREDIT TO TELL THEM ABOUT THE SITUATION, BUT THEY JUST TRANSFERRED ME TO THE VOICEMAIL OF THE CASE MANAGER THAT DOESN'T CALL ME BACK. IF THEY ARE HAVING ALL THE COMPLAINTS I'VE BEEN TOLD ABOUT I THOUGHT SOMEONE SHOULD REPORT IT TO YOU BEFORE GETS SERIOUSLY HURT. *TR
Electrical system, Apr 16, 2014
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 06/17/14 MA
Electrical system, Latches/locks/linkages, Apr 16, 2014
ON 6 DIFFERENT OCCASIONS DOOR LATCHES HAVE BEEN REPLACED, I'VE BEEN LOCKED IN AND OUT OF MY VEHICLE, MY HUSBAND IS DISABLE AND I HAD TO CLIMB THROUGH THE HATCH BACK TO GET DOORS TO OPEN. I AM AFRAID OF THIS VEHICLE, IF IT CATCHES FIRE WILL I GET OUT? I FEEL THIS IS A DEATH TRAP AND FORD IS JUST SOOTHING MY FEATHERS TO KEEP ME HAPPY. ALSO, I WAS SOLD A 2012 4X4 VEHICLE, HOWEVER MY VEHICLE IS NOT A 4X4. THE DEALERSHIP SAID THEY GO BY VIN, THIS ONE IS WRONG! *TT
Power train, Vehicle speed control, Apr 7, 2014
2 MONTHS PRIOR TO THIS DATE, I WAS GOING HOME, 50MPH MERGING TOWARDS ANOTHER LANE WHEN THE CAR, ALL OF A SUDDEN, BEGAN SHAKING AND THE ACCELERATION SLOWED DOWN TREMENDOUSLY. I THOUGHT I WAS GONNA STALL SO I DECIDED TO PUSH MY HAZARD LIGHTS AND PARKED ON THE RIGHT SHOULDER AND TURNED OFF THE ENGINE. IT WAS TRAFFIC TIME, BUT LUCKILY I WAS NOT HIT. A MINUTE LATER, I TURNED ON THE ENGINE AND DROVE, AND I WAS ABLE TO GET HOME. ON APRIL 1, 2014, I WAS DRIVING TO WORK ON I-5, SAN DIEGO, CA GOING 60, I HEARD A THUD, AND WHEN I LOOKED AT THE DASHBOARD, THE WRENCH LIGHT WAS ON. IN HEAVY TRAFFIC WITH MY HAZARD LIGHTS ON I WAS ABLE TO COAST VERY SLOWLY TO THE RIGHT, NARROW SHOULDER AND TURNED OFF THE ENGINE. EVERY DRIVER BEHIND ME WAS SO MAD, BLOWING THEIR HORN. A MINUTE LATER, I TURNED THE ENGINE BACK ON AND LEFT. I ARRIVED AT WORK VERY UPSET, DISTURBED, AND STILL A BIT SHAKING. I COULD HAVE CAUSED A MAJOR PILE-UP, AND PERHAPS I COULD HAVE BEEN IN SEVERELY INJURED. THAT AFTERNOON, WHEN I DROVE HOME, I TOOK THE INLAND STREET TO BE A LITTLE SAFER. AND LO AND BEHOLD, THE WRENCH LIGHT CAME ON AGAIN. SO WITH MY HAZARD LIGHTS ON, I QUICKLY PARKED THE CAR AND TURNED OFF THE ENGINE. THEN I PROCEEDED DRIVING HOME WITHOUT ANY PROBLEMS. I HAVE NOT BROUGHT MY CAR TO THE DEALER YET BECAUSE I WANT TO ENSURE THE PROBLEM IS COVERED BY MY WARRANTY. ON APRIL 8, 2014, I WILL DRIVE MY CAR TO PERRY FORD IN NATIONAL CITY, CA. I ALSO CALLED CUSTOMER SATISFACTION PROGRAM TWICE, AND I HOPE THEY COULD RELAY MY MESSAGE TO THE DEALER I WAS GOING TO DRIVE MY CAR TO FOR REPAIR. IN GOOGLE, NUMEROUS COMPLAINTS MENTIONED THE EBT, AND I'M SURE IT'S THE PROBLEM. I AM A 67 YEAR OLD DRIVER WHO NEEDS THE SAFEST CAR TO DRIVE TO WORK ON THE FREEWAY, MONDAY TO FRIDAY. *TR
Engine, Mar 25, 2014
HAD TO HAVE ENGINE MOUNTS REPLACED DUE TO VEHICLE HEAVILY SHAKING. ALSO WINDSHIELD WAS REMOUNTED AT SAME TIME TO DUE LOUD NOISE. *TR
Visibility/wiper, Mar 25, 2014
BACK WINDSHIELD LEAKS AND HAS BEEN SINCE 27000 MILES. *TR
Electrical system, Structure, Latches/locks/linkages, Mar 25, 2014
ON THE WAY TO WORK AT 7PM, THE BACK HATCH BEGAN RANDOMLY LOCKING AND UNLOCKING AND OPENED SLIGHTLY. AFTER WORK THE NEXT MORNING AT 8AM, THE BACK HATCH UNLOCKED AND OPENED WHILE DRIVING ON A BUSY ROAD AT 10MPH. I CONTACTED AIRPORT FORD IN FLORENCE, KY AND THEY STATED NEVER HEARING OF THIS HAPPENING WITH ANOTHER ESCAPE. *TR
Vehicle speed control, Engine, Mar 10, 2014
VEHICLE LOST POWER ON HIGHWAY FOR APPROX 5-10 SECONDS, POWER CAME BACK SLOWLY AND THEN HAPPENED AGAIN A FEW MINUTES LATER FOR 5-10 SECONDS. DEPRESSING ACCELERATOR HAD NO EFFECT. *TR
Engine and engine cooling, Power train, Feb 19, 2014
IT WAS APPROXIMATELY 9AM AND I HAD JUST EXITED THE FREEWAY (BEEN DRIVING FOR ABOUT 20 MIN) AND I TOOK A RIGHT OFF THE EXIT RAMP ONTO A SECONDARY STREET. I WAS GOING ABOUT 40 AND STARTING TO SLOW DOWN FOR A YELLOW LIGHT, WHEN THE CAR JUST DIED. NO WARNING, NO LIGHTS (THAT I REMEMBERED, BECAUSE I PANICKED), NO SOUNDS. I WAS IN THE FAR LEFT LANE AND SO I IMMEDIATELY TRIED TO START THE CAR. NOTHING. NO SOUNDS, NOTHING. I THEN TURNED ON MY FLASHERS. TRIED TO START THE CAR AGAIN, NOTHING. I WAITED ABOUT 3 MIN. AND TRIED AGAIN AND IT STARTED RIGHT UP. IT HAS NOT DONE IT IN THE 2 DAYS SINCE, BUT I AM NOW TO SCARED TO DRIVE ME CAR AFRAID THAT IT WILL DIE AND I WILL CAUSE A CAR PILE UP. WE HAVE HAD THE CAR IN TO FORD AND THEY WILL DO NOTHING. *TR
Air bags, Feb 2, 2014, crash
SOUTHBOUND ON 2 LANE HIGHWAY TONED IN THE LEFT DRIVER AND PASSENGER SIDE DOORS. AT FAULT DRIVER RAN A STOPSIGN AT 65MPH WHILE WE WERE TRAVELING 55MPH. NO AIRBAGS DEPLOYED. *TR
Power train, Jan 31, 2014
I WAS DRIVING AT ABOUT 15 MPH WHEN I STARTED TO ACCELERATE I FELT THE VEHICLE JERK. I PULLED INTO THE GAS STATION AND CHECKED MY TRANSMISSION FLUID AND IT WAS NEAR EMPTY. A DIAGNOSTIC OF THE POWER TRAIN AT AN INDEPENDENT REPAIR SHOP REVEALED THAT THE TRANSMISSION WOULD NEED TO BE REBUILT OR REPLACED. THERE ARE THOUSANDS OF COMPLAINTS ON YOUTUBE AND VARIOUS CONSUMER SITES TO THE SHOOTY DESIGN OF THE 4 CYLINDER FORD ESCAPE MODELS. IN THE END, FORD HAS NOT RECALLED THE TRANSMISSIONS ON THE ESCAPE MODELS. TO FIX MY TRANSMISSION FROM LEAKING THEY REPLACED THE SEALS AND INFORMED ME TO CHECK MY FLUIDS EVERY MONTH. I WAS INFORMED BY THE INDEPENDENT REPAIR SHOP BEFORE HAND, THAT JUST REPLACING THE SEALS WOULD NOT BE ENOUGH AND I CAN EXPECT THE PROBLEM AGAIN. THE CAR NOW HAS LESS THAN 52000 MILES, MOSTLY HIGHWAY. THE POWER TRAINS HAVE A FLAWED DESIGN AND NEEDS TO BE RECALLED BEFORE THOUSAND OF MOTORIST ARE FORCED TO PAY FOR EXPENSIVE REMEDIES DUE TO NO FAULT OF THERE OWN. IT IS UP TO THE GOVERNMENT TO FORCE A RECALL ON THE FORD ESCAPE POWER TRAIN SYSTEMS. *TR
Steering, Jan 16, 2014
WHILE DRIVING AT AVERAGELY ABOUT 40 MPH THE POWER STEERING ON THE FORD ESCAPE 2012 JUST FAILS. THIS MAKES IT INCREDIBLY IMPOSSIBLE TO CONTROL THE VEHICLE AND THE ONLY REMEDY IS TO CUT OFF THE CAR AND START IT AGAIN. THIS INCIDENT HAS HAPPENED MULTIPLE TIMES IN THE PAST AND IS STILL CONTINUING TO HAPPEN SPORADICALLY EVEN AFTER BEING TO THE DEALERSHIP MULTIPLE TIMES AT WHICH THEY CLAIM EACH TIME THAT THE ISSUE HAS BEEN RESOLVED. I REALLY HOPE FORD TAKES TIME TO RESOLVE THIS ISSUE BEFORE SOMEONE GETS KILLED AND THERE IS A HUGE CLASS ACTION LAWSUIT AS I UNDERSTAND THAT THIS SAME PROBLEM OCCURS ON DIFFERENT FORD MODELS ACROSS MULTIPLE YEAR MODELS. *TR
Visibility/wiper, Jan 9, 2014
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW BECAME SHATTERED FROM THE INSIDE OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT NO INFORMATION WAS PROVIDED TO THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.