2012 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 600 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 600

Of the 2012 reports, 37 involved a crash and 3 involved a fire. 26 people were injured.

Primary concernSteering138 reports · 23% of complaints
Owner complaints600Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Steering138
  2. Fuel/propulsion system137
  3. Engine72
  4. Vehicle speed control69
  5. Structure68
  6. Power train66
  7. Other or unspecified44
  8. Electrical system42

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpOct 26, 2016

    Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

    Campaign 16V777000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

Representative owner complaints

600 reports, newest first.

  1. Seat belts, Jan 2, 2013

    TL* THE CONTACT RENTED A 2012 FORD ESCAPE. THE CONTACT STATED THAT A REAR PASSENGER ATTEMPTED TO UTILIZE THE SEAT BELT BUT THE ENTIRE SEAT BELT ASSEMBLY FRACTURED FROM THE SOCKET. THE VEHICLE WAS TAKEN BACK TO THE RENTAL COMPANY WHERE THEY WERE INFORMED OF THE FAILURE. THE CONTACT COULD NOT VERIFY IF ANYTHING HAD BEEN DONE TO CORRECT THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 18,017.

  2. Vehicle speed control, Dec 20, 2012

    WHEN DRIVING (APPROX 30 MPH), MY VEHICLE SUDDENLY LOST ACCELERATION. I COASTED INTO A PARKING LOT. TURNED OFF VEHICLE AND WAITED A MOMENT. I THEN ATTEMPTED TO TURN THE VEHICLE BACK ON AND IT STARTED. I WAS ABLE TO DRIVE TO MY LOCAL FORD DEALER FOR REPAIR. TODAY, NEARLY 3 MONTHS TO THE DATE LATER, I HAD THE SAME PROBLEM. I WAS STOPPED AT A LIGHT AND WAS UNABLE TO ACCELERATE WHEN THE LIGHT CHANGED. TURNING THE VEHICLE OFF AND TURNING IT BACK ON ALLOWED ME TO GET HOME. *TR

  3. Steering, Traction control system, Service brakes, Dec 18, 2012

    TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE BRAKES, TRACTION CONTROL AND POWER STEERING ASSIST FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER TO BE RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ... UPDATED 02/28/13 *BF

  4. Service brakes, Hydraulic, Vehicle speed control, Dec 12, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN UNEXPECTED HESITATION AS THE VEHICLE BEGAN TO SURGE FORWARD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 77. UPDATED 1/15/13* CN THE CONSUMER STATED THE PROBLEM WAS SOLVED ON 12/13/12. HIS RIGHT FOOT WAS TOUCHING THE SIDE OF THE BRAKE AND ACCELERATOR PEDAL, CAUSING THE VEHICLE TO STALL.

  5. Power train, Engine, Nov 20, 2012

    VEHICLE IN TRAFFIC ON BUSY INTERSTATE (I-635E) DALLAS, TX ON SUNDAY 11/18 AT APPROX 11 AM. VEHICLE HAD ALREADY BEEN DRIVEN 10-15 MILES WHEN THE ENGINE LOST POWER. TACHOMETER SHOWED 1000 RPM AND ENGINE WAS STILL RUNNING BUT NO THROTTLE RESPONSE. WAS ABLE TO COAST TO NEXT OFF-RAMP THOUGH INTERSTATE WAS UNDER CONSTRUCTION AND CONCRETE BARRIERS DENIED ACCESS TO SHOULDER. AFTER COASTING TO OFF-RAMP I WAS ABLE TO DETERMINE EMISSIONS INDICATOR WAS LIT AND I TURNED OFF THE ENGINE, RESTARTED AND TRIED TO PROCEED. THE ENGINE LURCHED AND STALLED AND THE MAINTENANCE INDICATOR ALSO ILLUMINATED. FORCED TO CALL FOR ASSISTANCE. HAD VEHICLE TOWED TO FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY (FOMOCO PN DS7Z-9E926-A) AND CLEARED THE ODBC CODES. VEHICLE HAS DRIVEN FINE WITH NO ISSUES FOR NEXT 100 MILES. PERSONAL NOTE: FORTUNATELY THE INCIDENT HAPPENED CLOSE ENOUGH TO AN OF RAMP I COULD EXIT THE BUSY INTERSTATE. THE CONSTRUCTION HAD CONCRETE BARRIERS ON BOTH SIDES OF THE INTERSTATE PREVENTING SHOULDER ACCESS. IF I HAD NOT BEEN ABLE TO MAKE IT TO AN OFF RAMP THE VEHICLE WOULD HAVE BEEN STALLED IN A MULTI-LANE INTERSTATE LIKELY RESULTING IN A TRAFFIC ACCIDENT. *TR

  6. Engine and engine cooling, Nov 15, 2012

    FORD I NEED HELP...MY SENIOR PARENTS JUST PURCHASED A 2012 FORD ESCAPE AND IT HAS AN INTERIOR CARBON MONOXIDE LEAK. AND WE HAVE TAKEN IT TO THE DEALER AND HAVE BEEN INFORMED THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO TEST FOR CARBON DIOXIDE LEAK. MY PARENTS GOT DIZZY AND GOT SICK FROM THE CARBON MONOXIDE LEAK. WE HAVE A FORD WARRANTY AND NOW I FEEL WE ARE GETTING THE RUN AROUND. WE HAVE BEEN LEAVING MESSAGES FOR [XXX] AT THE FORD MOTOR CUSTOMER RELATIONS DEPT. WE JUST LEFT A ANOTHER MESSAGE AND WE WERE TOLD SHE IS OUT TO LUNCH. MY PARENTS HAVE BEEN WITHOUT A CAR FOR OVER 3 WEEKS. AND TO TOP IT ALL OFF THE FORD STORE OF SAN LEANDRO- SERVICE MANAGER NAMED [XXX]SAYS TO JUST COME PICK UP THE VEHICLE BECAUSE THEY DO NOT HAVE THE EQUIPMENT TO CHECK FOR THIS LEAK.. I DO NOT WANT MY PARENTS TO DIE IN A CAR WITH A CARBON MONOXIDE LEAK. IF YOU CAN HELP LET ME THIS IS HOW FORD TREATS SENIOR CUSTOMERS. WE ARE IN CALIFORNIA, IT IS A 2012 FORD ESCAPE. PLEASE HELP A CUSTOMER WITH A FORD CAR THAT HAS A CARBON MONOXIDE LEAK,.,,,,,,,,,,,,, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

  7. Vehicle speed control, Nov 13, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE, THE VEHICLE WOULD HESITATE AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE VEHICLE WAS WORKING AS NORMAL AND THAT HE WOULD HAVE TO ACCUMULATE APPROXIMATELY 2,000 MILES ON THE VEHICLE FOR THE LUNGING FAILURE TO STOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125 AND THE CURRENT MILEAGE WAS APPROXIMATELY 700. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS

  8. Fuel/propulsion system, Nov 2, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WAS MISSING FROM THE VEHICLE. WHEN THE CONTACT WOULD REFUEL, HE COULD SMELL AN OVERPOWERING GASOLINE FUEL ODOR BEING EMITTED FROM THE VEHICLE BY THE TIME HE REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE NEWER FORD ESCAPE MODELS WERE BEING MANUFACTURED WITHOUT A FUEL CAP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75. THE VIN WAS UNAVAILABLE.

  9. Visibility, Structure, Oct 19, 2012

    THERE IS A VERY BAD REFLECTION OF THE DRIVER'S SIDE DASH VENT PRESENT IN THE SIDE MIRROR. THE DASH VENT IS TRIMMED IN CHROME AND AS A RESULT IT REFLECTS IN THE MIRROR BLOCKING THE VIEW OF TRAFFIC ALONG THE DRIVER'S SIDE. *TR

  10. Engine and engine cooling, Fuel system, Gasoline, Oct 13, 2012

    1. WHILE HIGHWAY CRUISING AT CONSTANT SPEED, ENGINE SUDDENLY DROPPED TO IDLE SPEED AND VEHICLE SLOWED RAPIDLY, UNTIL GAS PEDAL WAS LIFTED AND PRESSED DOWN AGAIN. ENGINE HESITATED AND SURGED. PROCESSED KEPT REPEATING AT VARIABLE INTERVALS. 2. TRANSMISSION INTERMITTENTLY HESITATES EXCESSIVELY ON FIRST TO SECOND UPSHIFT WHILE ENGINE DROPS TO IDLE SPEED. BOTH PROBLEMS ARE INTERMITTENT, NEITHER IS REGULAR OR CONSTANT. DEALER SAYS NOTHING WRONG AND NO FAULT CODES ARE RECORDED. PROBLEM #1 IS VERY INFREQUENT . PROBLEM #2 MUCH MORE COMMON. BOTH MIGHT BE RELATED TO SUMMER TEMPERATURES, ESPECIALLY #1.

  11. Engine, Oct 12, 2012

    AT APPROXIMATELY 5:30 AM - (ABOUT 1 MILE INTO THE DRIVE) - WHILE MAKING A RIGHT HAND TURN UP A HILL THE VEHICLE STALLED - THE OIL LIGHT CAME ON - I TURNED THE IGNITION OFF AND BACK ON AND RESTARTED AND DROVE BACK HOME - I THEN HAD THE VEHICLE TOWED TO THE DEALERSHIP - AFTER RUNNING TEST AND DRIVING IT THEY FOUND NO PROBLEMS. *TR

  12. Power train, Vehicle speed control, Oct 11, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH SHE ATTEMPTED TO DEPRESS THE ACCELERATOR BUT RECEIVED NO RESPONSE. THE CONTACT MENTIONED THAT THE GEARS THEN ENGAGED WHICH CAUSED THE VEHICLE TO LUNGE FORWARD. AFTER DEPRESSING AND HOLDINGTHE ACCELERATOR DOWN, THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS TO REPLICATE IT TWICE WHILE TEST DRIVING THE VEHICLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,100. UPDATED 11/07/12*LJ THE CONSUMER STATED THE THERE A DEFINITE STRONGHESITATION AROUND 20 MPH. THERE WAS ALSO A PROBLEM AT HIGHER SPEEDS.

  13. Power train, Engine, Sep 20, 2012

    PURCHASED THE VEHICLE IN FEB 2012...DRIVE IT AN HR OR SO 1 WAY EVERYDAY TO WORK...IN JULY STARTED TO NOTICE IT WOULD LAG WHEN SHIFTING BETWEEN GEARS...AT START AND IN BETWEEN GEARS. TOOK IT IN FOR SERVICE THEY HAD IT FOR LESS THEN 3 HRS AND SAID THEIR WAS NOTHING WRONG BUT RESET THE TRANSMISSION COMPUTER PROBLEM SHOULD GO AWAY. IT GOT WORSE TOOK IT BACK 2 WKS LATER FOR SAME ISSUE TRANSMISSION TECH DROVE IT WITH ME IN THE CAR, FOUND NO ISSUE...TOOK IT BACK 3 WKS LATE SAME ISSUE A DIFFERENT PERSON TOLD ME THAT'S NOT NORMAL THEY DROVE IT SAID THEY COULDN'T DUPLICATE THE ISSUE BUT FORD SAYS IT'S NORMAL FOR A HARD SHIFT ON A COLD START. I WILL BE TAKING IT BACK NOW FOR A 4TH TIME TO HAVE IT LOOKED AT......CAR HARD SHIFTS NOT JUST ON COLD START AND IF THIS WAS THE CASE I WOULD HAVE HAD THIS ISSUE FROM DAY 1 NOT 5 MONTHS INTO DRIVING........THIS DOES NOT FEEL SAFE TO DRIVE BUT I AM TOLD I HAVE TO GET USED TO IT...... *TR

  14. Power train, Engine, Aug 27, 2012

    WHEN DRIVING AT HIGHWAY SPEEDS 55-60 AND THEN COASTING COMING TO A STOP, ONCE ENGINE/TRANSMISSION HITS AROUND 35-40...VEHICLE DOWNSHIFTS EXTREMELY HARD...CALLED DEALERSHIP AND THEY SAID THIS WAS NORMAL BEHAVIOR...I'VE NEVER HAD A VEHICLE BEHAVE LIKE THIS AND WOULD NOT CONSIDER THAT NORMAL.. *TR

  15. Service brakes, Jul 18, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE PEDAL ABRUPTLY EXTENDED PARTIALLY TO THE FLOOR FOR A BRIEF MOMENT. THE CONTACT WAS ABLE TO CONTINUE DRIVING AS NORMAL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60. UPDATED 08/28/12*LJ UPDATED 08/28/12. *JB

  16. Power train, Structure, Jun 24, 2012, crash

    VEHICLE WAS BEING PREPARED TO BACK OUT OF LEVEL GARAGE ONTO DRIVEWAY WITH MILD DOWNHILL SLOPE. VEHICLE WAS STARTED, EMERGENCY BRAKE RELEASED AND AUTOMATIC TRANSMISSION PLACED IN REVERSE, DRIVER'S FOOT ENGAGED BRAKE. DRIVER REALIZED WALLET WITH DRIVER'S LICENSE WAS LEFT INSIDE HOUSE. TRANSMISSION PLACED IN PARK, DRIVER REMOVED FOOT FROM BRAKE AND EXITED VEHICLE. VEHICLE NOT NOTED TO BE MOVING WHEN DRIVER EXITED. DRIVER ENTERED HOUSE THROUGH GARAGE ENTRY, RETRIEVED WALLET. WHEN GARAGE WAS RE-ENTERED VEHICLE WAS BACKING OUT OF GARAGE ONTO DRIVEWAY ON ITS OWN. DRIVER ATTEMPTED TO CATCH UP TO VEHICLE ON FOOT AND ATTEMPT TO REGAIN CONTROL. VEHICLE BACKED DOWN FULL LENGTH OF DRIVEWAY (APPROX. 100 FEET) AND BACKED ACROSS ROAD AND DOWN FAIRLY STEEP EMBANKMENT ON OTHER SIDE OF ROAD. VEHICLE THEN BACKED INTO A LARGE TREE ABOUT 10-15 FEET FROM ROAD AND ABRUPTLY STOPPED, AND AN ADJACENT TREE WAS SIDE-SWIPED BY THE REAR/LEFT SIDE OF THE VEHICLE. NO PROPERTY DAMAGE OCCURRED, SCANT DAMAGE TO 2 LARGE TREES. DRIVER ASSESSED THE DAMAGE, RE-ENTERED THE VEHICLE. DRIVER CANNOT DEFINITIVELY RECALL WHAT GEAR THE TRANSMISSION WAS IN WHEN VEHICLE WAS RE-ENTERED. DRIVER WAS ABLE TO RE-START THE VEHICLE AND MOVE IT ACROSS THE ROAD AND BACK ONTO DRIVEWAY. *TR

  17. Visibility/wiper, Jun 15, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE INTERIOR OF THE VEHICLE CREATED A REFLECTION ON THE WINDSHIELD AND AFFECTED HIS VISION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED DURING SUNNY WEATHER CONDITIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE.

  18. Steering, May 2, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHILE DRIVING 25 MPH AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 468.

  19. Other or unspecified, Mar 29, 2012

    WHILE DRIVING ABOVE 50MPH, GET A LOUD THUD, THUD, SOUND. ALONG WITH A CHANGE IN INTERIOR PRESSURE, OR REAR WHEEL PROBLEM. SLIGHT VIBRATION NOTICED. SOUND RELLY HURTS EARS HAVE TO REDUCE SPEED BELOW 50 MPH. DEALER HAS FAILED TO MAKE AN IN DEPTH INSPECTION OR TEST DRIVE SUV. FORD MOTOR COMPANY HAS INDICATED THIS IS WITHIN NORMAL OPERATING SPECIFICATIONS (MORE OR LESS). CURRENTLY PAYING FOR A SO CALLED TOP RTAED FORD PRODUCT. BUT I CAN NOT ENJOY THE FULL CAPACITY OF IT. MORE THAN 30 YEARS OF BUYING A FORD PRODUCT.

  20. Air bags, Seat belts, Seats, Mar 21, 2012, crash

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT TIGHTEN. THE REAR OF THE DRIVER'S SEAT FRACTURED AS A RESULT OF THE CRASH. THE POLICE ARRIVED ON SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND TAKEN TO THE DEALER. THE VEHICLE WAS NEITHER REPAIRED NOR INSPECTED FOR THE AIR BAG, SEAT BELT AND SEAT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,595.

  21. Visibility, Mar 2, 2012

    VEHICLE WAS PURCHASED ON 2/29/2012. I PARKED IN THE DRIVEWAY AFTER RETURNING FROM WORK THE FOLLOWING DAY (3/1/2012). I WAS SITTING IN THE VEHICLE WITH THE IGNITION OFF, WHILE TALKING ON THE PHONE. THE CAR SAT IN THE DRIVEWAY FOR ABOUT 5 MINUTES WHILE OFF AND STATIONARY. THE TEMPERATURE OUTSIDE WAS AROUND 35-40 DEGREES FAHRENHEIT. SUDDENLY, THE REAR WINDOW SPONTANEOUSLY SHATTERED, AND GLASS WAS DISTRIBUTED BOTH INSIDE AND OUTSIDE THE VEHICLE. THE POLICE WERE CALLED, TO INVESTIGATE THE POSSIBILITY OF SOMEONE THROWING OR SHOOTING A PROJECTILE AT THE WINDOW. A POLICE REPORT WAS FILED, AND NO EVIDENCE OF HUMAN INVOLVEMENT WAS FOUND. THERE WERE NO PROJECTILES OR ITEMS IN THE VICINITY THAT COULD HAVE CAUSED THE WINDOW TO BREAK. I WAS IN THE VEHICLE WHEN IT HAPPENED, AND THE NOISE WAS VERY LOUD. AFTER SHATTERING, THE WINDOW SUPPORTS WERE IN THE EXTENDED POSITION OUTSIDE THE VEHICLE. THE REAR WIPER ASSEMBLY REMAINED IN IT'S ORIGINAL POSITION. ALL OF THE GLASS EXCEPT SMALL AMOUNTS AROUND THE HINGES AND WIPER ASSEMBLY WERE SHATTERED. I SUSPECT THAT A DEFECT IS TO BLAME, CAUSING THE WINDOW TO SPONTANEOUSLY BREAK IN THIS MANNER. *TR

  22. Engine and engine cooling, Power train, Vehicle speed control, Feb 24, 2012

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD DECELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/16/12*LJ UPDATED 05/03/12

  23. Air bags, Jan 12, 2012, crash

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEAD INJURIES AND A CRACKED STERNUM. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 800.

  24. Air bags, Dec 12, 2011

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS DRIVING 75 MPH WHEN THE PASSENGER SIDE AIR BAG OFF SENSOR ILLUMINATED WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 8,000.

  25. Steering, Nov 8, 2011

    TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE POWER STEERING FAILED AND IT BECMAE EXTREMELY DIFFICUTL FOR THE CONTACT TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 235. THE VIN WAS UNAVAILABLE.