2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Engine, Aug 9, 2018
COOLANT HAS HAD TO BE REPLACED FOR A YEAR AND A HALF, ABOUT EVERY OTHER MONTH OR SO. SEVERAL DIFFERENT DIAGNOSTIC CHECKS REVEALED NOTHING, NO LEAKS, NO DAMAGE. VEHICLE SHUT DOWN WHILE DRIVING 3 DAYS AGO DUE TO POTENTIAL OVERHEAT. DEALER SAYS ENGINE IS NOW DAMAGED DUE TO COOLANT LEAKING INTO IT OVER TIME AND MUST BE REPLACED. FORD CUSTOMER SERVICE SAYS THERE ARE NO RECALLS AND THE 5 YEAR POWER TRAIN WARRANTY IS EXPIRED BY A FEW MONTHS. NO HELP FROM THEM OR THE DEALER. THIS WAS A FULL ON SAFETY ISSUE WITH MY DAUGHTER DRIVING, AND WE NEVER KNEW IT.
Engine, Aug 9, 2018
BUSHING CABLE DETACHED FROM THE SHIFTER CABLE DURING DRIVING IN CLUTCHLESS AUTOMATIC MODE, LEAVING CAR IN NEUTRAL AND UNABLE TO CHANGE GEARS OR PARK. ROLLED INTO A PARKING LOT (BY GOD'S GRACE). WAITED 2 HOURS WITH FOOT ON BRAKE AS THE EMERGENCY BRAKE HELD BUT SINCE I WAS ON A HILL WAS WORRIED FOR THE SAFETY OF THOSE AROUND ME. TOWED TO FORD DEALERSHIP. RESEARCHED THE ALREADY STATED SAFETY RECALL AND THEY REFUSE TO FIX IT UNLESS IT IS AT MY OWN EXPENSE OF ALMOST $1000. NHTSA RECALL NUMBER 18V471.
Engine, Aug 8, 2018, fire
TL* THE CONTACT OWNED A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE TEMPERATURE GAUGE INCREASED AND THE ENGINE OVERHEATING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AS FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. NEITHER THE MANUFACTURER NOR THE DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS 60,000. **TR *TR
Engine, Aug 6, 2018
VEHICLE WAS JUST STARTED AFTER SITTING ALL NIGHT AND IT HAD A VERY ROUGH IDLE WITH WHITE SMOKE AND THE SMELL OF COOLANT. IT SOUNDED LIKE IT WAS GOING TO DIE OUT AND STALL. IT HAS BEEN DRAINING COOLANT LIKE IT'S ITS ADDICTION. THE CODES FOR THE CYLINDER 3 MISFIRE AND THE TEMPERATURE SENSOR/OVERHEATING CONDITION ARE DETECTED AND PERMANENT. WHILE DRIVING IT HAS OVERHEATED 3 TIMES WITHIN THE PAST MONTH. SPARK PLUGS AND COILS PACKS ARE BRAND NEW. SPARK PLUG #3 CROSS THREADED FROM FACTORY, IT TOOK 4 DAYS TO CHANGE IT.
Air bags, Structure, Service brakes, Aug 6, 2018, crash
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
Engine, Aug 5, 2018
I'VE OWNED MY VEHICLE FOR 1 1/2 YEARS AND 5 TIMES NOW IT HAS LOST ENGINE COOLANT. THERE IS A RECALL ON THIS ISSUE AND MY VEHICLE MEETS ALL CRITERIA TO BE INCLUDED IN THE RECALL BUT THE DEALER SAID THAT THE VIN NUMBER IS NOT INCLUDED. THE DEALER HAS CHANGED THE WATER PUMP, PRESSURE TESTED, REPLACED THE BATTERY AND REPLACED THE HEATER HOSE. AT THIS POINT, IT IS STILL LOSING FLUID AND THE DEALER STATES THAT IF I WANT THE WORK DONE THAT THE RECALL RECOMMENDS, I WILL HAVE TO PAY FOR IT MYSELF. I PURCHASED THE VEHICLE 3/2/17 AND THIS STARTED 5/16/17,.
Other or unspecified, Electronic stability control (ESC), Engine, Aug 3, 2018
MY VEHICLE WAS GOING 45 MPH IN MOTION DOWN THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. ABOUT 4 MILES DOWN THE ROAD MY CAR FLASHED THE "ENGINE OVERHEATING" SIGNED AND WITHIN 5 SECONDS THE CAR CAME TO A STOP AND STALL IN LIMP MODE. THIS IS NOT SAFE ESPECIALLY SINCE I WAS ON A HIGHWAY, AND WHERE I LIVE THERE ARE HIGHWAYS EVERY WHERE THAT TAKE ME WHERE I NEED TO BE. TOOK TO FORD DEALER A MILE OR SO DOWN THE ROAD, AND THEY TESTED IT FOR EVERYTHING AND THEY SENT ME ON MY WAY WITH NO WORK DONE, JUST CONDUCTED A ROAD TEST AFTER RESETTING THE CODES AND LIGHT DID NOT COME BACK ON. ABOUT 15 MILES LATER, THE CAR DID THE EXACT SAME THING AGAIN ON THE SAME HIGHWAY, GOING 45, CHECK ENGINE LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE AGAIN. TOOK TO THE FORD DEALER NEXT DAY AND TOLD ME THAT THE STANDPIPE IS MALFUNCTIONING CAUSING THE OVERHEATING IN THE ENGINE COOLING SYSTEM. BUT, FIXING THIS PIECE DOES NOT FIX THE PROBLEM. MY CAR WAS FIXED FOR THIS SAME ISSUE IN 2014, BY THE 13S12. AND YET, THIS ISSUE IS HAPPENING AGAIN. I DO HAVE THE 2013 FORD ESCAPE WITH THE 1.6L ENGINE THAT HAS FREQUENTLY DEALT WITH THIS PROBLEM. DRIVING THIS CAR IS VERY UNSAFE DUE TO THE CAR ABRUPTLY STOPPING IF THIS PROBLEM HAPPENS, THE CAR STALLS AND CAN EASILY OVERHEAT. AS THE DEALER HAS ONLY SUGGESTED INSTALLING A NEW COOLANT LEVEL SENSOR (STANDPIPE) WITH NEW HARDWARE AND SOFTWARE, WE SEE THAT THIS PROBLEM HAS NOT WORKED IN PREVIOUS 2013 FORD ESCAPES. HAVING THIS CAR ON THE ROAD IS A SAFETY HAZZARDS. WITH OVER 3 PAGES OF MY FORD ESCAPE ALONE WITH FACTORY RECALLS, THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD. I HOPE THIS GETS FIXED, OR AT LEAST A RECALL FOR THIS CAR OR AN INVESTIGATION IS PUT IN ACTION. THIS CAR IS NOT SAFE IN ANY TERMS OR CONDITIONS AND I DO NOT WANT THIS CAUSING ANY POTENTIAL FATALITIES.
Electronic stability control (ESC), Aug 1, 2018
RECALL 14V495000 SAYS IT ALL. LOST OF POWER WITH NO WARNING WHEN PULLING INTO A STREET OR JUST OUT OF THE BLUE. ONCE PULLING ON TO A HIGHWAY, ONCE IN A PARKING LOT. YOU NEVER KNOW WHEN OR WHERE WHEN YOU LOSE POWER. IT START BACK UP WITH NO PROBLEM.
Steering, Aug 1, 2018
ON MY 2013 FORD ESCAPE, I EXPERIENCED THE WHEEL LOCKING UP AND NOT BEING ABLE TO TURN AS I GOT A MESSAGE STATING 'POWER STEERING FAULT, SERVICE REQUIRED'. I TOOK MY VEHICLE TO A DEALERSHIP NEARBY MY WORK AND IT WAS CONNECTED TO A COMPUTER AND PULLED CODE U3000 AND FOUND TO BE A FAULTY STEERING GEAR WITH ESTIMATED REPAIR COST OF $1,940. WHEN PLANNING TO REPAIR, I WAS TOLD THE PART WAS ON BACKORDER AND DID NOT HAVE A DATE WHEN IT WAS SUPPOSED TO BE STOCKED. THE CODE WAS CLEARED AND I WAS SENT ON MY WAY. AGAIN MY WHEEL HAS CONTINUED TO LOCK UP AND I HAVE NOW BEEN WITHOUT A VEHICLE FOR 3 DAYS. I HAVE GOOGLED THIS ISSUE AND IT SEEMS TO BE A VERY COMMON ISSUE ACROSS THE UNITED STATES
Engine, Jul 31, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO RAY VARNER FORD (2026 N CHARLES G SEIVERS BLVD, CLINTON, TN 37716, (865) 457-0704), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,600.
Power train, Jul 31, 2018
EVERY TIME WE COME TO A COMPLETE STOP THE ESCAPE STALLS AND YOU NEED TO RE-START THE CAR. I'VE BROUGHT TO A DEALER AND THEY THINK ITS THE TORQUE CONVERTORS WHICH IS INSIDE THE TRANSMISSION. SOME ESCAPES WITH THIS SAME YEAR HAVE BEEN RECALLED ALREADY BUT WHEN I CHECKED WITH MY DEALER THEY SAID MY HAS NOT. THEY ESTIMATED THE COST OF THE FIX AT $4000.
Engine, Jul 30, 2018
THE ENGINE IS STALLING WHEN SWITCHING GEARS, AND IS CAUSING A SAFETY ISSUE WHILE DRIVING. IT HAS PREVIOUSLY BEEN IN THE REPAIR SHOP AND STILL IS UNABLE TO SWITCH GEARS WITHOUT CAUSING THE CAR TO STALL, AS IF THERE IS AN ISSUE WITH THE TRANSMISSION BUT THE TESTS ARE NOT SUPPORTING THAT IT IS BEING CAUSED BY NORMAL WEAR AND TEAR. THE CAR ONLY HAS 48K MILES.
Engine, Jul 27, 2018
OCCASIONALLY WHEN LEAVING PARKING LOTS, MY 2013 FORD ESCAPE ENGINE WILL CUT OUT AND STALL CAUSING YOU TO HAVE TO TURN OFF AND RESTART THE VEHICLE. USUALLY THE VEHICLE WILL START RIGHT BACK UP AND OPERATE COMPLETELY FINE AFTER THAT, BUT OCCASIONALLY IT TAKES A LITTLE LONGER TO START UP. ONCE THE VEHICLE IS ON THE ROAD OR HIGHWAY, IT SEEMS TO BE OK. THIS ISSUE HAS ONLY HAPPENED IN PARKING LOTS OR WHEN PULLING OUT OF A STATIONERY SPACE AND IT DOES NOT HAPPEN EVERY SINGLE TIME MAKING THE ISSUE HARD TO RECREATE.
Engine, Jul 27, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE COOLANT WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED STEAM UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND ALLOWED IT TO COOL OFF. AFTERWARDS, THE STEAM WAS NO LONGER PRESENT. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE COOLANT WAS DRIPPING ONTO THE EXHAUST, WHICH CAUSED THE STEAM. AS A RESULT, THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,992.
Power train, Electrical system, Jul 27, 2018
MY KIDS AND I WERE IN THE DRIVE THRU AT SCHLOTZKY'S WHEN I PUT MY CAR IN 'PARK' TO ORDER. ONCE MY ORDER WAS COMPLETE AND I WAS READY TO PULL FORWARD, I WENT TO PUT MY CAR IN 'DRIVE' AND THE GEAR STICK WAS MOVING FREELY BUT NOT SHIFTING THE GEARS FOR MY CAR TO MOVE. A TEAM MEMBER FROM THE RESTAURANT CAME OUT TO GIVE ME A HAND TO FIND THAT MY SHIFTER CABLE WAS DISCONNECTED. HE THEN TOLD ME TO USE THE EMERGENCY BRAKE TO PARK MY CAR SO IT WOULD PARK AND NOT CONTINUE IN MOTION WHEN I WANTED TO PARK. WE THEN TOOK IT TO MIENEKE WHERE THE CAR PREVIOUSLY WAS FOR A TRANSMISSION REPLACEMENT. THEY SAID THAT MY SHIFTER CABLE HAD GONE BAD. NOW MY GEAR STICK GETS STUCK WITH TRYING TO SHIFT GEARS.
Air bags, Other or unspecified, Jul 26, 2018
CAR RANDOMLY SHUTS OFF HAS SHUT OFF 3 TIMES SINCE GETTING IT BACK FROM DEALER... CAR WAS PARKED FOR 4 HOURS AFTER STARTING THE CAR AND WAITING FOR THE RPM TO DROP WHEN I PUT IT IN DRIVE AND ACCELERATED THE ENGINE SHUT OFF POWER WAS STILL ON . THE SECOND TIME THE ENGINE SHUT OFF CAR WAS IDLING FOR 10 MINS AFTER A 25 MIN SRIVE FROM WORK WHWN I DROVE OFF MADE A TURN A BLOCK AWAY ENGINE SHUT OFF HAD HIT HAZARDS THROW GEAR INTO NEUTRAL ROLING TO A SAFE DISTANCE FROM CORNER YO STOP. THE LAST TIME THIS HAPPEN CAR WAS NOT IDLE AFTER DRIVING SEVERAL BLOCKS AFTER A ROLLING STOP SIGN MY CSR SHUT OFFF IN THE MIDDLE DFLE OFF INTERSECTION. CAR HAS SAID TO BE FIXED BY DEALERSHIP BUT ITS NOT AUR BAG LIGHT STAYS WENT OFF AFTER TAKING IT IN BUT IS NOW LIT AFAIN
Electrical system, Jul 26, 2018, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED DROPS OF FLUID EMERGING FROM THE ENGINE COMPARTMENT. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE EMERGED FROM THE ENGINE COMPARTMENT INTO THE VEHICLE CABIN. THE CONTACT PULEDL OVER TO THE SHOULDER AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER (FRONTIER FORD, 3701 STEVENS CREEK BLVD, SANTA CLARA, CALIFORNIA, (408) 241-1800) WHERE IT WAS DIAGNOSED THAT A WIRING HARNESS WAS BURNT AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Engine, Jul 26, 2018
THE COOLANT SYSTEM LEAKED ON THE TURBO CAUSING THE ENGINE TO OVERHEAT AND I HAD TO PAY 1400 IN REPAIRS.
Engine, Jul 25, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (JIM BURKE FORD AUTOMALL, 5300 GASOLINE ALLEY DR SUITE B, BAKERSFIELD, CA 93313) WHERE IT WAS DIAGNOSED THAT THE COOLING VALVE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 76,069.
Power train, Engine, Fuel/propulsion system, Jul 24, 2018
WHEN DRIVING ON A HIGHWAY THE VEHICLE SUDDENLY SLOWED DOWN AND THE THROTTLE DID NOT WORK. I PULLED OFF, SHUT THE ENGINE AND RESTARTED THE CAR. IT THEN RAN OK. THE SAME THING HAPPENED 2 OTHER TIMES - AS IF THE GAS PEDAL DID NOT WORK. I SAW ON INTERNET THAT ESCAPES HAS A HISTORY OF THROTTLE PROBLEMS, INCLUDING MY YEAR. I TOOK IT TO THE FORD DEALER IN COLUMBIA MO AND THEY SAID , BASED ON THE VIN #, THAT MY CAR WAS SUPPOSEDLY NOT AFFECTED BY THIS THROTTLE ISSUE. THEY SAID THEY COULD DO NOTHING BUT CHARGE ME TO REPLACE THE ELECTRONIC THROTTLE CONTROL. THIS IS WRONG. I COULD GET SERIOUSLY INJURED IF THIS HAPPENS AGAIN BUT FORD TAKES NO RESPONSIBILTY FOR A KNOWN PROBLEM.
Fuel/propulsion system, Jul 23, 2018
WHILE DRIVING DOWN THE ROAD THE SMELL OF GAS BECAME VERY STRONG. I WAS ABLE TO PULL OVER AND LOOKING UNDER THE CAR YOU COULD SEE FUEL POURING FROM THE ENGINE COMPARTMENT. I TOOK A VIDEO OF THIS TO SHOW THE DEALER. I WAS ABLE TO GET THE VEHICLE TO THE DEALER AS I WAS ABOUT A MILE AWAY. THE TECH DETERMINED THAT THE FUEL JUMPER HOSE WAS BAD AND NEEDED REPLACED. I ASKED THEM IF MY VEHICLE WAS PART OF THE RECALL THAT DEALT WITH THIS EXACT ISSUE AND PART, THEY SAID NO. THE RECALL WAS FOR ESCAPES BUILT OUT OF THE LOUISVILLE, KY PLANT UP TO JULY 11, 2012, MINE WAS BUILT ON JULY 30, 2012 FROM THE LOUISVILLE, KY PLANT. COINCIDENCE, I DON'T THINK SO. FORDS WORDS FROM THE DEALER IS THEY ARE WASHING THEIR HANDS OF THIS AND THEN CHARGED ME ALMOST $300 TO FIX WHAT IS A KNOWN ISSUE WITH THESE VEHICLES. NOT EVEN A DAY LATER (18 HOURS) AFTER PICKING UP THE CAR MY VEHICLE OVERHEATS AND IS POURING RADIATOR FLUID ON THE GROUND. THE DEALER TOWED IT BACK TO THE SHOP AND IS LOOKING AT IT NOW. I KNOW THERE IS A RECALL FOR THIS AS WELL, HOW MUCH DO YOU WANT TO BET MY VEHICLE IS JUST OUTSIDE THIS RECALL LIKE THE OTHER ONE. THIS IS CRAP AND I THINK FORD IS AWARE THAT THE PROBLEMS PERTAINING TO THESE RECALLS EXTENDS PAST THE DATES THEY HAVE LISTED. PLEASE INVESTIGATE THIS.
Engine, Jul 23, 2018
THE COOLANT BYPASS VALVE WAS REPLACED IN 2014 AS PART OF A RECALL. IN JULY 2018 THE CAR OVERHEATED AND WENT INTO LIMP MODE WHILE DRIVING IN A RESIDENTIAL AREA. CAR HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP SAYS IT'S THE BYPASS VALVE AGAIN AND NEEDS TO BE REPLACED.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 23, 2018
THIS HAS HAPPENED NOW (2) SEPARATE TIMES A MONTH APART. WHILE DRIVING DOWN THE ROAD AT 70-75 MPH THE VEHICLE WILL LOOSE POWER AND TELL ME TO PULL OVER. I AM NOT ABLE TO RESTART VEHICLE AND THE ENGINE TEMPERATURE WILL SPIKE TO HOT. THIS ALL HAPPENS IN A MATTER OF SECONDS WITH LITTLE OR NO TIME TO REACT AND PULL VEHICLE TO A SAFE SPOT. THERE HAS BEEN RADIATOR FLUID POURING OVER THE ENGINE ON BOTH TIMES THIS HAS HAPPENED AND IS NOW COSTING ME A LOT OF MONEY TO FIX. I FEEL THAT THIS IS AN ISSUE WITH THE ESCAPE IN GENERAL AND NOT WITH JUST MINE.
Engine, Jul 23, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 35 MPH, THE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FOX TOYOTA OF CADILLAC, 1490 N MITCHELL ST, CADILLAC, MI 49601, (231)-779-1784) WHERE SEVERAL DIAGNOSTIC TESTS WERE COMPLETED, BUT NO FAILURE WAS FOUND. THE CONTACT STATED THAT UNKNOWN REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,825.
Power train, Jul 23, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. THE CONTACT GRABBED THE DOOR HANDLE, BUT WAS DRAGGED BY THE VEHICLE DOWN THE STREET UNTIL IT STOPPED AT AN INCLINE. THE CONTACT SUSTAINED MULTIPLE BRUISES ON HER STOMACH AND INJURIES TO THE WRIST, HUMERUS, AND GREAT TOE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COUNTY FORD, 105 AUTO PARK DRIVE, GRAHAM, NC 27253, 336-226-6301), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBERS: [XXX] AND [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR