2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints
2,754 reports, newest first.
Engine, Sep 3, 2015, fire
DRIVING ON ROAD AND HIGH ENGINE TEMPERATURE WARNING CAME ON. PULLED OVER AT FIRST SAFE AREA, A VERY SHORT DISTANCE. SHUT VEHICLE OFF AND IN APPROXIMATELY 2 MINUTES FLAMES WERE COMING FROM UNDER HOOD.
Air bags, Seat belts, Sep 1, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN
Suspension, Aug 31, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE SUDDENLY FRACTURED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DISCOVERED THAT THE SUSPENSION SHOCKS WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. THE VIN WAS NOT AVAILABLE. MA 10/8 *BF *CN *JB 3/28/18 *TR
Other or unspecified, Aug 28, 2015
THE LATCH ON THE REAR DRIVER'S SIDE DOOR BROKE. I DID NOT SLAM IT OR EVEN SHUT IS HARD. I WAS ABLE TO BUNGIE THE DOOR CLOSED AND GOT IT TO THE DEALER TO FIX THE PROBLEM. I WENT TO PICK UP THE VEHICLE AFTER THE WORK WAS COMPLETE AND WHEN THEY WENT TO GET IT THEY SAID THE DRIVER'S SIDE DOOR WOULD NOT SHUT. THE ATTENDANT WHO WENT TO GET IT SAID THE DOOR WAS OPEN SLIGHTLY WHEN HE GOT IN. SO I HAD TWO LATCHES BREAK WITHIN A MATTER OF HOURS, AND I STILL DON'T HAVE THE VEHICLE WITH ME. I CAME HOME AND SAW THAT THERE WERE RECALLS ON SOME OF FORD'S OTHER MODELS. THIS IS CONCERNING BECAUSE IT SEEMS AS THOUGH THESE LATCHES BREAK FOR NO REASON AND AT RANDOM TIMES. I HAVE A YOUNG DAUGHTER AND NOW IT WILL BE IN THE BACK OF MY MIND WILL ANOTHER LATCH BREAK WHEN SHE IS IN THE VEHICLE, OR WILL MY WIFE OR I HAVE TO WORRY ABOUT FALLING OUT OF THE VEHICLE WHILE DRIVING. FORD HAS RECALLED LATCHES ON OTHER VEHICLES AND FROM THE PICTURES I HAVE SEEN LOOK ALMOST IDENTICAL TO THE THE ONES THAT BROKE ON OURS.
Engine, Aug 28, 2015, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED SMOKE UNDER THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOTICED THAT ENGINE OIL WAS DRIPPING ONTO THE MANIFOLD AND DIAGNOSED THAT THE TURBO NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V583000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/16/15 *CN
Other or unspecified, Aug 27, 2015
MY 2013 FORD ESCAPE REAR PASSENGER DOOR LATCH, THE PART WHICH CATCHES THE METAL BAR WHICH IS CONNECTED TO THE VEHICLE, DOES NOT CLOSE AND SECURELY SHUT THE PASSENGER DOOR. IT WILL REMAIN OPEN AND OPEN UP IF I MAKE A LEFT HAND TURN. THE LATCH MECHANISM IS MALFUNCTIONING AND DOES NOT KEEP THE REAR DOOR CLOSED.
Power train, Aug 27, 2015
WHEN SHIFTING FROM SPORT MODE (S) TO DRIVE (D), THE SHIFTER MECHANISM DOES NOT LOCK OUT NEUTRAL (WHICH SHOULD REQUIRE PRESSING THE RELEASE BUTTON.) I PUSHED THE SHIFTER FROM SPORT DIRECTLY TO NEUTRAL, CAUSING ME TO TEMPORARILY LOSE POWER WHILE MERGING.
Steering, Aug 23, 2015
AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH MY 3 GRANDCHILDREN RIDING....WELL, GOD ONLY KNOWS WHAT THE OUTCOME WOULD HAVE BEEN. IT WAS TOTALLY IN GOD'S HANDS THAT I STOPPED BEFORE IT SHUT DOWN WITHOUT WARNING.
Engine, Aug 20, 2015
DRIVING DOWN STREET WHEN VEHICLE SUDDENLY WENT INTO LIMP MODE. VEHICLE HAS HAD NUMEROUS PREVIOUS ENGINE FAULT SERVICE READINGS ON SCREEN. DEALER HAS BEEN UNABLE TO REPAIR. IN SHOP AGAIN.
Engine, Aug 15, 2015
WHEN I WAS DRIVING MY VEHICLE ON A LOCAL ROAD IN A RESIDENTIAL AREA, THE CHECK ENGINE LIGHT WAS ON. THAT DAY, I'VE NEVER DRIVEN ON A FREEWAY, OR FASTER THAN 45 MPH, AND THE PROBLEM OCCURS ONLY AFTER NORMALLY LOW SPEED DRIVING FOR 15 MIN. I GOT THE VEHICLE INSPECTED BY THE DEALER, AND THEY TOLD ME THE ERROR CODE IS P026B7, AND IT HAS SOMETHING WRONG WITH THE COOLANT BYPASS VALVE. THAT PART IS NOT COVERED BY THE POWER TRAIN WARRANTY. THE VEHICLE HAD A RECALL BEFORE ASSOCIATED WITH THE COOLANT LEAKAGE, SO IT IS VERY SUSPICIOUS THAT THE COOLANT BYPASS VALVE IS ALSO INHERENTLY DEFECTED, CONSIDERING WITH SO MAY OTHER VEHICLES SHARING THE SAME FAILURE WITH THE SAME ENGINE.
Suspension, Power train, Fuel/propulsion system, Aug 14, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Electrical system, Aug 14, 2015, crash
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 73 MPH, THE AIR BAG WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, BRAKE WARNING LIGHT, AND SERVICE ENGINE LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM ON THE FRONT PASSENGER SIDE WAS ENGAGED WHICH CAUSED THE VEHICLE TO PULL TO THE RIGHT AND CRASHED INTO A CONCRETE PILLAR. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE FRONT SEAT PASSENGER SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Electrical system, Aug 10, 2015
MY 2013 FORD ESCAPE SEL IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING THE LAST (7/22/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN. ON TWO OCCASIONS INVOLVING MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE. SHE HAS GOTTEN OUT OF THE CAR OR LOADED THE CAR FROM THE PASSENGER SIDE AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER SIDE, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO ENTER THE DRIVERS SIDE. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED THE DOOR AND SHE COULD NOT GET INTO THE CAR. THE FIRST TIME A WINDOW HAD TO BE BROKEN TO REGAIN ACCESS, THE SECOND THE DOOR WAS OPENED BY A LOCKSMITH. THE LAST TIME WE WERE AT A RESTAURANT I HAD A KEY IN MY SHIRT POCKET AND MY WIFE HAD HERS IN HER PURSE, WE GOT OUT TO SPEAK WITH FRIENDS BEFORE WE WENT IN. WHEN MY WIFE TURNED TO GET HER PURSE THE DOORS WERE LOCKED AND WOULD NOT UNLOCK, I WALKED OVER TO OPEN THE DOOR THERE WAS NO RESPONSE FROM ANY DOOR, PULLED THE KEY FROM MY POCKET AND PRESSED THE UNLOCK BUTTON NO RESPONSE, PUSHED IT TWO MORE TIMES BEFORE THE DRIVERS DOOR UNLOCKED. ALL OF THESE HAPPENED IN TEMPERATURES ABOVE 97 THERE ARE TWO MAJOR FAILINGS OCCURRING. IF YOU GET OUT OF THE CAR WITHOUT THE KEYS AND CLOSE THE DOOR, IT CAN LOCK ITSELF. MAYBE WITH A CHILD INSIDE. FORD CANNOT REPLICATE THIS INTERMITTENT PROBLEM.
Other or unspecified, Aug 10, 2015
DOOR LATCH BROKE TWICE WHILE CAR WAS PARKED. BOTH TIMES I WAS SHOPPING AND CAME OUT TO FIND DOOR LATCH POPPED OPEN. FIRST TIME WAS 04/17/2014, REAR DRIVERS SIDE AND SECOND TIME WAS 03/28/15, DRIVER SIDE DOOR. WHEN THIS HAPPENS YOU CAN NOT CLOSE THE DOOR OR LATCH IT IN ANYWAY. I HAD TO FIND ROPE AND BUNGY CORDS TO TRY TO SECURE IT SHUT. I WAS TRANSPORTING MY GRANDCHILDREN AT THE TIME, ONE PRESCHOOLER AND ONE INFANT. THIS IS A VERY DANGEROUS SITUATION. AFTER 2ND LATCH BROKE I TALKED WITH A FORD CAR SALESMAN WHO INFORMED ME THAT THEY HAVE HAD MANY PROBLEMS WITH THE DOOR LATCHES.HE INFORMED ME THAT THEY HAVE BEEN RECALLED ON CERTAIN FORD VEHICLES.THIS IS A SERIOUS SAFETY HAZARD! CHILDREN COULD HAVE BEEN KILLED IF DOOR SUDDENLY SWUNG OPEN WHILE DRIVING, ESPECIALLY IF YOU TURN A CORNER AND HAVE NO CONTROL OF THE BACK DOOR.
Power train, Vehicle speed control, Engine, Aug 4, 2015
WHILE DRIVING DOWN THE HIGHWAY I PUSHED ON THE ACCELERATOR TO PASS ANOTHER CAR SAFELY. THE ACCELERATOR DID NOT REACT FOR 4 SECONDS, THIS IS A SERIOUS SAFETY ISSUE AND IF OUR GOVERNMENT IS NOT LOOKING OUT FOR US, WHO IS. I NOTICED OTHER POSTINGS LIKE THIS AND I HAVE COMPLAINED TO FORD THAT I HAVE A LEMON AND THEY HAVE CHOSEN NOT TO DO ANYTHING ABOUT IT. DO I NEED TO START WRITING MY SENATOR OR CONGRESS PERSON FOR SOMETHING TO HAPPEN, WHAT DOES IT TAKE FOR SOMEONE TO NOTICE THESE COMPLAINTS, A DEATH FROM THESE DEFECTS? FORD HAS CHOSEN TO IGNORE IT AND APPARENTLY THE NHTSA AS WELL. I HAVE HAD SEVERAL ISSUES WITH MY ESCAPE AND HAVE COMPLAINED TO FORD, I AM A VETERAN AND CANNOT AFFORD A LAWYER AS I AM PUTTING THREE PEOPLE THROUGH COLLEGE. HELP!!!!!!!.....UPDATED 10-27-15 *BF
Engine, Aug 3, 2015
THE ENGINE STALLED/DIED WHILE DRIVING. I WAS ABOUT TO TURN ONTO AN EXTREMELY BUSY 6 LANE ROAD, SO I AM FORTUNATE (I SUPPOSE) THAT IT DID NOT DIE WHILE I WAS MAKING MY TURN. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL FOR HELP. MY CHILD WAS IN THE CAR WITH ME. VERY SCARY.
Air bags, Seat belts, Aug 3, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE LACK OF PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF UPDATED 12/28/15.*JB
Engine, Aug 3, 2015
I BOUGHT A 2013 FORD ESCAPE NEW IN NOV OF 2012. THIS IS AN UNSAFE CAR. EVERY SUMMER IN LAS VEGAS WHERE I LIVE THE CAR OVERHEATS AND I LOOSE ENGINE POWER. THIS IS A VERY DANGEROUS SITUATION ESPECIALLY FOR ME AS I AM 71 YEARS OLD. I HAVE BROUGHT THE CAR BACK TO THE DEALER MANY TIMES TO CORRECT THE PROBLEM AND THEY HAVE BEEN UNABLE OR UNWILLING TO FIX IT
Fuel/propulsion system, Jul 31, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE FUEL LINE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN PERFORMED ADDITIONAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,615.
Structure, Jul 31, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE SHUTTING THE REAR DRIVER SIDE DOOR, THE CONTACT'S RIGHT RING FINGER WAS CAUGHT BY THE DOOR. THE CONTACT WAS RUSHED TO THE EMERGENCY ROOM WHERE MEDICAL ATTENTION WAS REQUIRED TO CORRECTLY AMPUTATE THE TOP OF THE RIGHT RING FINGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000.
Other or unspecified, Jul 30, 2015
THE BACK LEFT REAR DOOR OPENED WHILE DRIVING HIGHWAY, WITH MY 9 YEAR OLD DAUGHTER IN THE BACK SEAT. THANKS GOD NO ONE GET HURT. BUT IT WAS A VERY TRAUMATIC MOMENT FOR US. THEN WHEN I VISIT THE DEALER FORD MAYAGUEZ PUERTO RICO THEY SAID THAT I MUST PAY FOR REPLACEMENTS OF LATCHES. I LOOK FOR THE SAFETY RECALLS OF MY VEHICLE FORD ESCAPE 2013 AND IT WAS THE SAFETY RECALL #NHTSA CAMPAIGN NUMBER 13V-085 LATCHES/LOCK/LINKAGES. THE DEALER SAID THAT MY UNIT BY VIN # WAS NOT INCLUDED IN THE RECALL. I HAVE A CONCERN, IT HAPPEN TO MY UNIT AND THERE ARE A LOT OF FORD ESCAPE VEHICLES AFFECTED, IT COULD BE WORST, I ASK FOR YOUR HELP IN THIS MATTER. IS NOT FAIR THAT MY 2013 FORD ESCAPE IS NOT INCLUDED IN THE RECALL WHEN THAT PROBLEM HAPPEN TO IT, THANK YOU IN ADVANCE. I CAN NOT USE IT IF I HAVE TO PARK IT BECAUSE THE DOOR DOESN'T CLOSE. HELP ME PLEASE.
Electrical system, Jul 29, 2015
FORD IS NOTHING BUT A COMPANY THAT IS OUT FOR MONEY. THEY COULD CARE A LESS HOW RELIABLE THEIR VEHICLES ARE OR ABOUT THEIR CUSTOMER SERVICE. FORD MOTOR COMPANY SHOULD STOP MAKING VEHICLES AND BE SUED. THEY HAVE NOTHING BUT FAULTS IN THEIR VEHICLES. IN MINE, THERE IS MULTIPLE TRANSMISSION PROBLEMS AND THE COOLING FAN RUNS CONSTANTLY AND THIS SHOULD NOT HAPPEN. I HAVE CONTACTED THE FORD DEALER THAT I BOUGHT THE CAR FROM AND THEY COULD CARE A LESS AND CONTINUE TO SAY NOTHING IS WRONG WITH IT. MY ENTIRE CARE BASICALLY HAS A SEIZURE WHEN IT SHIFTS AND WHEN YOU PUT IT INTO GEAR AND THEY SAY THIS IS NORMAL? THESE GUYS ARE A BUNCH OF FOOLS. THAN THEY PROCEED TO TELL ME I NEED TO SPEND $700 ON SOMETHING THAT WASN'T GOING TO FIX MY CAR TO GET MORE MONEY AND TO MAKE ME BELIEVE THAT THEY KNOW WHAT THEY ARE TALKING ABOUT. I AM EXTREMELY UPSET AT THIS COMPANY. THEY WILL NOT ISSUE A RECALL EVEN THOUGH I HAVE READ MANY OTHER REVIEWS ABOUT PEOPLE HAVING THE SAME PROBLEM WITH THE SAME VEHICLE. FORD IS NOTHING BUT A BUNCH OF CROOKED PEOPLE. NEVER BUY A PIECE OF CRAP FORD. THEY DO NOT STAND BEHIND THEIR VEHICLES AND COULD CARE A LESS ABOUT FIXING AN UNSAFE VEHICLE BECAUSE OF A FAULT IN THEIR END. BUY A CHEVY OR SOMETHING THAT IS MORE RELIABLE AND A COMPANY THAT HAS WAY BETTER CUSTOMER SERVICE THAN FORD.
Service brakes, Jul 28, 2015
TOOK CAR IN FOR OIL CHANGE. DEALER ADVISED THAT LEFT REAR BRAKE PAD WAS WORN TO 1MM AND THAT ROTORS NEEDED REPLACING. BRAKES, ESPECIALLY, REARS, SHOULD NOT NEED REPLACING AT 25,000 MILES AND IT WAS ONLY THE LEFT THAT WAS WORN. DEALER INDICATED THAT IT APPEARED THE BRAKES HAD SEIZED, CAUSING THE EXCESSIVE EARLY WEAR.
Other or unspecified, Service brakes, Jul 27, 2015
99% OF THE TIME I PUT MY FOOT FROM THE GAS TO THE BRAKE , MY FOOT ENDS UP UNDER THE BRAKE PEDAL ON THE UNDERCORNER BEFORE I MAKE A QUICK ADJUSTMENT TO GET MY FOOT ON TOP OF THE BRAKE WHERE IT BELONGS. THIS HAPPENS EVERYDAY SINCE I GOT THE VEHICLE. YOU CAN ACTUALLY SEE WHERE THERE IS A WORN SPOT UNDER THE BRAKE PEDAL AND ON THE VERY MOST RIGHT SIDE OF IT. I CURSE IT EVERY SINGLE TIME, EVERY SINGLE DAY. ONE OF THESE DAYS I CAN SEE IT COMING. I WOULD SAY THAT THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS BUILT.
Engine, Jul 26, 2015, crash
WHILE MY WIFE WAS PULLING INTO A PARKING SPOT FRONT FORWARD. THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED FORWARD, CAUSING THE VEHICLE TO JUMP THE CURB AND CRASH THRU A STORE FRONT WINDOW.