2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Other or unspecified, Back over prevention, Dec 28, 2023
Back up camera doesn't function 100% of the time. Get display message stating unable to connect (or similar) Other times, no message or screen change. Has been happening for over one (1) year. Not just one time.
Engine, Dec 22, 2023
COOLANT INTRUSION FIRE CONFIRMED BY A DEALER ONLY A DEALER SYMPTOMS, VERY LOW COOLANT. APPEARED SEPT 2022 AND SEPT 2023
Engine, Dec 22, 2023
UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).
Power train, Dec 21, 2023
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature indicated that the vehicle was overheating, and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine, requiring the long block to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Engine and engine cooling, Dec 18, 2023
The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the Coolant Low message was displayed. The contact needed to add coolant every other day; however, the failure persisted. The vehicle was taken to an independent mechanic, who was unable to locate the coolant leak. The mechanic also determined that oil was leaking from the valve cover. The valve cover gasket was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 101,000.
Power train, Dec 15, 2023
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was shifted from park to reverse but failed to reverse. The vehicle was pushed out of the parking space and the vehicle was able to be driven. No warning lights were illuminated at the time of the failure. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. The mechanic stated that the transmission port needed to be repaired; however, the vehicle was not repaired as of yet. The manufacturer was not contacted. The failure mileage was 98,750.
Engine, Dec 15, 2023
Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.
Other or unspecified, Service brakes, Fuel/propulsion system, Dec 14, 2023
Hello -- 1) My wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- I drove it to check and there was something very wrong -- unfortunately I could find no dealers w\o a full months wait or more -- Then on the Friday after Thanksgiving she came home & said she had no brakes -- I take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- It failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- When the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- Also it might not seem too big a deal but the A\C condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- I had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- UNFORTUNATELY THE PERSON WHO DRIVES THIS VEHICLE HAS ASTHMA -- THE MOLD AND MILDEW WERE UNREAL -- How are there no recalls on these life altering situations ?? I work for this company and I'm thoroughly disgusted. The date for A\C & turbo was in August -- the failed brakes is the date below -- I just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- NOW -- BECAUSE OF THEIR DESIGN -- FORDS -- NOT ONLY DID I SPEND THAT MONEY FOR NOTHING -- THEY WANT TO REPLACE MOTOR & TURBO FOR ONLY $11500 -- ONLY 82000 MILES !!!! I do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --
Engine, Dec 14, 2023
Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.
Power train, Dec 12, 2023
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked. The contact stated that after shifting into drive, the message “Shift to Park” message was displayed. The service transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a general failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 149,000.
Engine, Dec 11, 2023
I was not notified by Ford of two recalls issued on my vehicle.
Engine, Dec 9, 2023
I purchased this vehicle used in 2017. I’ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don’t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!
Engine and engine cooling, Dec 8, 2023
The contact owns a 2014 Ford Escape. The contact stated while his wife was driving 40 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that coolant intrusion had damaged cylinder #3, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Engine and engine cooling, Dec 5, 2023
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, he heard an abnormal sound coming from the engine compartment. The contact observed that the temperature gauge was indicating that the engine was overheating. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was losing motive power and was able to pull into a parking lot. The contact stated that he opened the hood and observed that the radiator hoses had split. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the same overheating failure had occurred again and returned the vehicle to the same dealer who stated that the hoses were not damaged. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Vehicle speed control, Dec 5, 2023, crash
The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the vehicle was moving at approximately 45 MPH and it continued to accelerate. The contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. The contact stated she crashed into the rock with the right front end and bumper. The contact stated that the car was still accelerating as if she was depressing the accelerator pedal. The contact stated she was depressing the brake pedal and the vehicle was not stopping. The contact stated she crashed through a guard rail and crossed a four-lane road. The contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. The contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. The contact stated that she had not noticed any warning lights. The police were on the scene and filed a report. The contact was not injured. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. The manufacturer was informed of the failure. The failure mileage was approximately 109,000.
Steering, Dec 2, 2023
The electronic power steering system failed while driving. We were unable to steer the vehicle and barely avoided a collision. The vehicle is undriveable. We contacted Ford and they have refused to help with repairs even though Ford has issued recalls for other vehicles about the same problem.
Electrical system, Engine, Dec 2, 2023
My car was put into safety mode and dropped down to 3 miles per hour
Power train, Dec 1, 2023
My car's coolant is leaking, this may lead to many belts breaking and engine failure. There are many reports online about coolant leaking and totaling the Ford Escapes. This puts me and others at risk because my car could stop working at any time while driving it. My dealership has noted that the coolant was leaking, but did not notify me about it. No warnings or lights came up on my car besides telling me my coolant was low, I refilled it multiple times.
Fuel system, Gasoline, Nov 28, 2023
The contact owns a 2014 Ford Escape. The contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. The vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. The valve cover was repaired. The contact stated that his son smelled a fuel odor coming from the vehicle. The contact's son failed to start up the vehicle after several attempts. The vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to a defective fuel pump. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.
Power train, Nov 21, 2023
My entire automatic transmission system failed at 122,000 miles without warning as I was driving down the highway. I heard a whirring noise and as I accelerated and started jumping and making clunking noises as it shifted gears. Eventually I was unable to move at all and turned and rolled to the side of the road. This could easily cause an accident as there was never any warning signs my transmission would go out. The car never pulled up a code or flashed a warning system before I was left stranded. The car was checked out by a mechanic and the transmission is completely finished. After researching the problem cars of my same make and model have been experiencing this issues around 80,000-120,000 miles for years and ford has made no attempt to rectify the situation or solve the issue.
Engine and engine cooling, Nov 17, 2023
The contact's daughter owns a 2014 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the engine was misfiring, and the vehicle was hesitating. Additionally, the engine power was reduced. The contact was unaware if there was a warning light illuminated. The contact's daughter was able to drive to her destination. The contact's daughter then noticed that the coolant level was low and added coolant to the reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
Electrical system, Structure, Fuel/propulsion system, Nov 10, 2023, fire
The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.
Engine and engine cooling, Nov 9, 2023
The contact owns a 2014 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle shuddered with blue smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
Engine and engine cooling, Nov 8, 2023
The contact owns a 2014 Ford Escape. The contact stated that after a visual inspection of underneath the vehicle, he observed a coolant leak originating near the engine compartment. The low coolant warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with compression in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Engine, Engine and engine cooling, Nov 7, 2023
My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a “water outlet connector “ and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat… they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating… stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it… Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head … which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part… which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.