2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Engine, Sep 2, 2020
COOLANT IS LOW AND NEEDS TO BE REPLACED ON INSTRUMENT PANEL CAME ON ALONG WITH CHECK ENGINE LIGHT. THEN WHITE SMOKE STARTED COMING OUT OF EXHAUST FROM THE BACK AND CAR STARTED TO STALL. DIAGNOSTIC READER SAID THAT THERE WAS A MISFIRE IN COIL NUMBER 2.
Engine, Sep 1, 2020, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT ANTIFREEZE HAD BEEN LEAKING OUT OF HIS ENGINE AS HIS SERVICE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN HIS VEHICLE TWICE TO AN INDEPENDENT MECHANIC AND WAS GIVEN VARIOUS REPORTS ON THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO CONWAY HEATON INC. (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE HE WAS UNABLE TO PAY FOR A DIAGNOSIS AND STATED THAT HE HAD LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH INCLUDED VIN. THE DEALER INFORMED HIM THAT THE RECALL HAD ALREADY BEEN PERFORMED PRIOR TO HIM OWNING THE VEHICLE, THE VEHICLE WAS THEN RETURNED TO THE CONTACT AND THE RECALL WAS NOT PERFORMED. WHILE DRIVING THE VEHICLE AT 60 MPH, HE NOTICED THAT THE TEMPERATURE GAUGE HAD BEEN RISING INDICATING THAT HIS VEHICLE WAS OVERHEATING. AS THE CONTACT ATTEMPTED TO PULL HE VEHICLE OVER, THE ENGINE FAULT SERVICE ENGINE NOW WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL. AS THE CONTACT EXITED HIS VEHICLE, HE OPENED HIS HOOD AND SAW A FLAME ARISE IN HIS ENGINE. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES AND AFTER 15 MINUTES OF WAITING FOR THE FIRE DEPARTMENT, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. ONCE THE FIRE DEPARTMENT ARRIVED, THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED, NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL POLICE STATION WERE IN REMAINED IN THEIR POSSESSION. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY EXPLAINED TO HIM THAT THEY WOULD NOT BE ABLE TO REBUILD THE VEHICLE, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Sep 1, 2020
MY CAR IS SPORADICALLY SPEWING ANTI-FREEZE FROM THE OVERFLOW TANK. I HAVE TAKEN IT TO 3 LOCAL MECHANICS AND 1 FORD DEALERSHIP AND NO ONE HAS BEEN ABLE TO FIND A REASON FOR THIS. I HAVE NOTICED THIS OCCURS IF I AM DRIVING AROUND FOR A LONG TIME WITH THE A/C OFF. THE LEAKING IS COMING FROM MY COOLANT OVERFLOW TANK'S AIR VENTILATION. ANTI-FREEZE DOES NOT LEAK OUT WHILST DRIVING THE VEHICLE, BUT ONLY WHEN I PARK AND SHUT IT OFF. THE MECHANICS HAVE DONE SEVERAL PRESSURE TESTS WHICH ALL CAME BACK NORMAL. DECEMBER 2019 MY COOLANT LIGHT CAME ON FOR THE FIRST TIME SINCE OWNING THE CAR FOR 2 YEARS AND I WAS NEEDING TO PUT A SMALL AMOUNT OF ANTI-FREEZE IN EVERY MONTH. SINCE JULY 2020 IT HAS BEEN OVERFLOWING AND LEAKING EVERY WEEK IT SEEMS. I WOULD AVERAGE I GO THROUGH 2-3 CUPS OF ANTI-FREEZE EVERY 1-2 WEEKS. WHEN PARKING AND TURNING OFF THE CAR THE OVERFLOW TANK HAS ANTI-FREEZE FILLED TO THE TOP, BUT NOT QUITE COMING OUT OF THE CAP. I AM ATTACHING SOME IMAGES OF MY OVERFLOW TANK.
Other or unspecified, Engine, Aug 27, 2020
I HAVE A 2014 FORD ESCAPE 1.6L ECOBOOST.THAT IS NOT RUNNING&FORD WILL NOT FIX NOR ADMIT THAT THERE ARE OTHER VEHICLE LIKE MINE.BEFORE THE COOLING RECALL CAME ABOUT MY VEHICLE OVER HEATED 2X.I CALLED FORD&THEY TOLD ME THERE WOULD BE A CHARGE TO FIND& FIX THE PROBLEM.FEW MONTHS LATER I WAS NOTIFIED OF THE RECALL.I TOOK MY VEHICLE INTO HALL FORD IN ELIZABETH CITY NC.FIRST THEY SAID THEY DID NOT KNOW WHAT NEEDED TO BE FIXED. THEN THE NEXT DAY THEY SAID THE PROBLEM HAD FIXED AFTER 24 HOURS OF HAVING THE VEHICLE. A YEAR LATER THEY RECALLED THE VEHICLE AGAIN FOR THE SAME THING&SAID THEY DID NOT FIX THE RIGHT THING. NOW AFTER 100,000 MILES THE VEHICLE SHIFTS OUT OF GEAR. FOR SAID THERE IS NO RECALL (BUT WITHOUT ACTUALLY LOOKING AT THE VEHICLE) THEY KNOW IT IS THE TRANSMISSION. THAT IT WILL COST $5,000 FOR A REMAN TRANSMISSION OR $7,000 FOR A NEW ONE. REMIND YOU THEY HAVE NOT LOOKED OVER THE VEHICLE AND THAT DOES NOT INCLUDE LABOR. THE VEHICLE POPS OUT OF GEAR AFTER NOT EVEN DRIVING IT FOR 5 MINUTES. IT IS THE 1.6LL 6 SPEED AUTOMATIC TRANSMISSION. I ASKED IF THERE WERE OTHER VEHICLES DOING THE SAME THING AND THEY REPLIED NO I WAS THE FIRST THEY HEARD OF. I SAID WELL HOW DO YOU KNOW IT IS THE TRANS.THEY REPLIED BECAUSE WE KNOW OUR VEHICLES. I ASKED IF IT COULD BE FROM THE CAR OVERHEATING 2X BEFORE THEY FIXED THE COOLING ISSUE.THEY SAID NO BECAUSE THEY KNOW THERE VEHICLES.I HAVE GOT 3 DIFFERENT PRICE QUOTES OVER THE PAST 6 MONTHS. THE FIRST QUOTE $2500 REMAN PLUS LABOR THEN 2500 FOR JUST TRAN TO 4-5K FOR REMAN TRANS NOT INCLUDING LABOR.THEY THEN ASKED IF I WOULD LIKE TO TRADE IN MY VEHICLE FOR SOMETHING THAT WAS RELIABLE. I ANSWERED NO BECAUSE MY CAR WAS PAID FOR. I SAID NO ONE CAN DRIVE IT LIKE THIS. THEY SAID THATS WHY YOU SHOULD BUY A NEW CAR.I STARTED DOING RESEARCH AND FOUND THAT MULTIPLE PEOPLE (HUNDREDS OF THOUSANDS)HAVE HAD THE SAME PROBLEM WITH THERE VEHICLE AS ME.
Power train, Aug 27, 2020
THE TRANSMISSION FAILED AT 94,000 MILES. I AM HAVING TROUBLE FINDING A TRANSMISSION THAT HAS NOT FAILED.
Engine, Aug 26, 2020
HAD THE COOLANT RESERVOIR CRACK TWICE, VEHICLE WAS STOPPED IMMEDIATELY AND THEN THE PART WAS REPLACED RIGHT AWAY. AFTER THE SECOND TIME I ASKED IF THIS WAS A COMMON ISSUE WITH THESE VEHICLES I WAS TOLD IT WAS AND THAT THEY ARE CONSTANTLY REORDERING THESE PARTS. NOT EVEN 2 MONTHS LATER I TOOK IT IS BECAUSE IT HAD A CHECK ENGINE LIGHT AND THEY CLAIMED IT WAS 2 BAD SENSORS, I TOOK IT IN TO GET REPAIRED AND THEN THEY TOLD ME MY MOTOR WAS SHOT.
Engine, Aug 25, 2020
I BOUGHT MY CAR IN NOVEMBER OF 2018, ALMOST IMMEDIATELY MY LOW COOLANT LIGHT WAS COMING ON OFTEN, I TOOK IT TO A MECHANIC AND THEY FOUND NO LEAKS SO I JUST CONTINUED TO ADD COOLANT WHEN IT CAME ON ABOUT EVERY 2 MONTHS. I WAS DRIVING FROM COLORADO TO OKLAHOMA ON MAY 26TH 2020 AND MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY TOOK IT TO A CERTIFIED FORD MECHANIC AND WAS TOLD I NEEDED A NEW TURBO CHARGER $2800. DRIVING FROM OKLAHOMA TO COLORADO ON JUNE 5TH 2020.MY CAR OVERHEATED, ONCE AGAIN I TOOK IT TO A FORD CERTIFIED MECHANIC AND WAS TOLD IT NEEDED A NEW THERMOSTAT AND 2 OTHER SENSORS, $1300. ON AUGUST 13TH MY CAR STARTED MAKING A LOUD GRINDING SOUND AS I WAS DRIVING ON THE HIGHWAY I DROVE 2HRS TO THE CLOSES FORD DEALERSHIP AND WAS TOLD I NEED A NEW ENGINE TO THE TUNE OF $8000. THIS VEHICLE IS WORTHLESS AND I AM SO FRUSTRATED WITH THIS WHOLE SITUATION. ONLY 109000 MILES
Steering, Aug 24, 2020
ON 22AUG2020 I WAS TRAVELING FROM FAYETTEVILLE, NC TO BLUFFTON, SC AND STOPPED IN SANTEE, SC FOR A BATHROOM BREAK. STARTED THE CAR UP TO LEAVE AND HAD NO POWER STEERING. TRIED TURNING OFF AND BACK ON BUT NO CHANGE. SO, I ENDED UP DRIVING 1.5 HOURS WITHOUT POWER STEERING. AFTER BEING AT MY DESTINATION FOR A LITTLE OVER AN HOUR I STARTED THE CAR TO GO SOMEWHERE AND THE STEERING WAS FINE AND HAS BEEN SINCE.
Engine, Aug 21, 2020
IT HAS BEEN A PROBLEM WITH 2014 FORD ESCAPES THAT THE TRANSMISSION FAILS AND ENGINE CYLINDER DEFECTS FROM THE LOUISVILLE ASSEMBLY PLANT IN LOUISVILLE, KENTUCKY. MY CAR WAS MANUFACTURED AT THIS PLANT DURING THE DATES OF THE DEFECTS IN 2013. THE DEFECTS EFFECTED THE 2014 ESCAPES. THE RECALL IS ON CARS FROM FEB 2013 THROUGH SEPT 2013. MY VECHILE WAS MANUFACTURED JUNE 2103 WHICH IS IN THE "RECALL DATES". I HAD TO REPLACE THE TRANSMISSION ON A CAR WITH LESS THAN 100,000 MILES AT THE COST OF $3,800 BECAUSE THE FORD DEALERSHIP SAID THAT "IT'S NOT UNDER WARRANTY OR RECALL". THE CAR NOW HAS A P304 CODE WHICH IS CYLINDER 4 DEFECT THAT IS A KNOW DEFECT OF THE CYLINDER HEAD. I CONTACTED FORD AND THEY "MAY LOOK AT IT" AND IF THERE ARE ENOUGH COMPLAINTS THEY "MAY DO A RECALL" ON MY VIN NUMBER. FORD "MAY REIMBURSE ME FOR THE TRANSMISSION THAT I PUT IN" THESE ARE KNOW DEFECTS FROM THIS MANUFACTURING PLANT WITH OTHER VINS GETTING REPAIRS. THE CAR WAS DRIVING ROUGH PRIOR TO THE TRANSMISSION BEING REPLACED WHICH WAS THE HEAD GEAR STARTING TO GO. I APPRECIATE YOUR TIME.
Structure, Aug 19, 2020
UNDER RECALL 20S30 I DID ON LINE CHECK.IT CAME BACK RIGHT SIDE REAR DOOR NEED FIXED.WHEN I REDID CHECK I PUT IN WRONG NUMBER IT CAME BACK OK AND CLOSED RECALL.NOW FORD DEALER CAN'T FIX PROBLEM
Power train, Aug 17, 2020
HEY MY ENGINE COOLANT IS RUNNING I JUST BROUGHT THE CAR 3 WEEKS AGO AND CONSTANTLY HAVE TO FILL IT WITH COOLANT I THINK THIS IS A MAJOR PROBLEM THE CAR HAS 95000 MILES ON IT THIS SHOULDNT BE A PROBLEM ALREADY
Engine and engine cooling, Aug 17, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW COOLANT WARNING LIGHT WAS ILLUMINATED AND SHE HEARD AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED ON AUGUST 12, 2020 WHILE STARTING THE IGNITION, SHE SAW WHITE SMOKE EXITING THE EXHAUST PIPE. THE CONTACT STATED SHE WHILE INSPECTING THE VEHICLE, SHE NOTICED THE COOLANT WAS RUNNING LOW. THE CONTACT STATED SHE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO ADD COOLANT AND THAT THE VEHICLE WAS SAFE TO DRIVE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER TASCA FORD LOCATED AT 250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,500.
Power train, Aug 17, 2020
THE BUSHING CABLE THAT CONNECTS TO THE TRANSMISSION TO SHIFTER HAD TO BE REPLACED. THERE IS A RECALL ON 2013/2014 MODELS BUT MINE WAS NOT INCLUDED. I FEEL THAT MINE SHOULD BE COVERED UNDER THAT RECALL AND WAS FIXED AND DIAGNOSED BY A AUTHORIZED FORD DEALERSHIP . THE VEHICLE WAS STATIONARY AND WOULD NOT SHIFT INTO GEAR ALTHOUGH THE GEAR SHIFT WAS MOVABLE. VEHICLE HAD TO BE TOWED ON SKIDS
Engine, Aug 15, 2020
SIDE WALL OF CYLINDER CRACKED DUE TO AN UNCHECKED RECALL CAUSING COOLANT TO LEAK INTO CYLINDER. DAMAGING THE ENGINE WARRANTING THE WHOLE ENGINE BE REPLACED AT A COST OF AROUND $7000. THE VEHICLE WAS ALSO JUST OUT OF MILEAGE WARRANTY CAUSING THE OWNER TO PAY THE WHOLE BILL.
Engine, Aug 13, 2020
SERVICE ENGINE LIGHT CAME ON, I TURNED ON CAR TO TAKE TO MECHANIC AND THE CAR SHOOK BAD AND CHOKED ITSELF OUT. THIS HAPPENED TWICE. I LEFT SITTING FOR A DAY, DRIVE TO MECHANIC NEXT DAY, CAR STARTED NO PROBLEMS DRIVING. MECHANIC DIAGNOSIS FOLLOWS: - FOUND MISFIRE DTC, REMOVED SPARK PLUGS AND FOUND COOLANT INTRUSION IN CYLINDER 3 ITEM DESCRIPTION THIS IS THE ENTIRE PROCESS NEEDED TO EITHER REBUILD OR REPLACE THE VEHICLE'S ENGINE. THIS IS A PROCESS NEEDED WHEN THE VEHICLE'S ENGINE IS IN NEED OF SERIOUS REPAIR. REASON WITHOUT REPLACING OR REBUILDING A DAMAGED ENGINE, THE CAR WILL NOT BE ABLE TO FUNCTION AND WILL BE LEFT USELES
Vehicle speed control, Engine, Aug 13, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.
Power train, Aug 12, 2020
MY VEHICLE BEGAN TO EXHIBIT SIGNS OF A FAILING TRANSMISSION AT 60,000 MILES. SHIFTING WAS DIFFICULT, PARTICULARLY BETWEEN 1ST AND 2ND GEAR. A FEW TIMES, IT FAILED TO SHIFT FROM PARK TO REVERSE AT ALL. I HAD FORD LOOK AT IT, AND THEY RECOMMENDED REPLACING THE TRANSMISSION. WHEN I TOOK IT IN, I WAS AROUND 60,500 MILES, 500 MILES OVER MY POWER TRAIN WARRANTY. THEY QUOTED A $7,000 FIX. I HAD OWNED THE VEHICLE FOR LESS THAN 2 YEARS, AND IT WAS LESS THAN 4 YEARS OLD. WHILE I HAD RECORDS, INCLUDING A CLAIM NUMBER, FOR ANOTHER FORD CUSTOMER WITH THE SAME TRANSMISSION (IN THE FUSION) AND SAME ISSUES, THEY COVERED 2/3 OF THAT CUSTOMER'S REPAIR AND REFUSED TO COVER A DIME OF MINE. AFTER BEING DISMISSED, IGNORED, AND ULTIMATELY PLACATED SEVERAL TIMES BY FORD REPRESENTATIVES, I FINALLY WAS FORCED TO TAKE IT TO A THIRD-PARTY MECHANIC, WHO REPLACED MY TRANSMISSION AT 61,000 MILES FOR $4,000. DESPITE HAVING A REFURBISHED TRANSMISSION IN MY VEHICLE NOW, I STILL EXPERIENCE TRANSMISSION ISSUES FROM TIME TO TIME (DIFFICULTY SHIFTING, HARD SHIFTING ON FREEWAY, ETC.). IN THE END, THIS TRANSMISSION IS FAULTY AT BEST, AS FORD'S ONLY TRANSMISSION MODEL WITHOUT A RECALL *YET*. WHILE FORD INDICATES THEY HAVE NO OFFICIAL DOCUMENTED ISSUES WITH THE 6F35 TRANSMISSION, A SIMPLE GOOGLE SEARCH REVEALS THAT TRANSMISSION FAILURE IS THE #1 ISSUE REPORTED BY CONSUMERS WITH THE FORD ESCAPE. AS A YOUNG PROFESSIONAL WORKING IN RESEARCH, I RECOGNIZE THAT INTERNET SEARCHES CAN BE MISLEADING. TO BE THOROUGH, I CHECKED OVER 20 DIFFERENT FORD CONSUMER PAGES AND OF THOSE PAGES, EVERY SINGLE ONE SHOWED A SIGNIFICANTLY HIGHER REPORT OF TRANSMISSION ISSUES THAN ANY OTHER ISSUE, WITH THE AVERAGE MILEAGE OF THESE ISSUES OCCURRING AROUND 50,000 ' 70,000 MILES. IT IRRESPONSIBLE AND UNACCEPTABLE FOR FORD TO HAVE NO OFFICIAL DOCUMENTED ISSUES ON FILE REGARDING THE 6F35 TRANSMISSION.
Power train, Aug 12, 2020
I TURNED ONTO A HIGHWAY AND MY TRANSMISSION FAILED WITHOUT WARNING, LEAVING MY VEHICLE INOPERABLE.
Wheels, Aug 10, 2020
TIRE LOW AIR SENSOR WILL NOT AUTOMATICALLY RESET WHEN PROPERLY INFLATED. THEREFORE, WHEN THE TIRES ARE ACTUALLY LOW, IT'S WEARING THE TIRES OUT & CAUSE THE CAR TO SKID ON WET ROADS.
Service brakes, Hydraulic, Aug 7, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT 10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND INFORMED THE CONTACT THAT THEY WOULD FORWARD THE PAPERWORK TO NHTSA REGARDING THE MATTER HOWEVER, THAT WAS NEVER CONFIRMED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Power train, Aug 6, 2020
[XXX] FORD MOTOR COMPANY 2014 FORD ESCAPE, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION FAILED OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Aug 6, 2020
BACK HATCH LATCH ALERTS 'TRUNK AJAR' WHILE DRIVING, IT REMAINS CLOSED BUT NEVER LOCKS.
Engine, Aug 4, 2020
AS I WAS TRAVELING ON A CITY STREET AT 30MPH EVERYTHING SEEMED FINE. I STOPPED AT A RED LIGHT. WHILE STOPPED I SUDDENLY HEARD A KNOCKING SOUND NEAR THE FRONT OF THE VEHICLE. WHEN THE LIGHT TURNED GREEN I STARTED TO GO. THE VEHICLE SUDDENLY STALLED. PRIOR, THERE HAD BEEN NO CHECK ENGINE OR WARNING LIGHTS ON. THE VEHICLE WAS UP TO DATE ON ALL REQUIRED MAINTENANCE SERVICES. IT WOULD NOT RESTART. VEHICLES BEHIND ME SOUNDED THEIR HORNS IMMEDIATELY. I PUT MY 4WAY EMERGENCY FLASHERS ON. CALLED A TOW TRUCK. TOW ARRIVED 30 MINUTES LATER. MY VEHICLE AND ME WERE IN A VERY DANGEROUS SITUATION FOR 30 MINUTES, AS CARS AND TRUCKS HAD TO NEGOTIATE AROUND US AT A VERY BUSY CITY INTERSECTION. I WAS NEARLY STRUCK BY ANGRY MOTORISTS WHO WERE BURDENED BY MY BREAKDOWN. I WAS TOLD BY TWO REPAIR SHOPS THAT THERE WAS A CATASTOPHIC INTERNAL ENGINE FAILURE. THE EASIEST AND MOST COST EFFECTIVE PLAN WOULD BE TO REPLACE THE ENGINE. I HAD THE ENGINE REPLACED AT A COST OF $ 4164. THERE WAS 72649 MILES ON THE FAILED ENGINE.
Power train, Aug 4, 2020
WHILE TRAVELING ON A TWO LANE STATE ROAD AT APPROX.45 MPH. AT NIGHT. A CLUNKING NOISE BEGAN NEAR THE FRONT OF THE VEHICLE. SECONDS AFTER HEARING THE CLUNKING NOISE, THE VEHICLE STALLED WHILE STILL TRAVELING AROUND 35 MPH. WHEN I TRIED TO PULL OVER TO THE SIDE OF THE ROAD I NOTICE A LOSS OF POWER STEERING AND BRAKES. I WAS ABLE TO COAST ON TO THE BREAKDOWN LANE. HAVING ONLY SECONDS TO REMOVE THE VEHICLE FROM THE DARK ROADWAY AND SAFELY STOP WITH OUT STRIKING ANYTHING OR BODY WAS TERRIFYING. THE VEHICLE DID RESTART BUT WHEN SELECTING DRIVE IT WOULD NOT MOVE. IT ALSO WOULD NOT BACK UP WHEN SELECTING REVERSE. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. I WAS TOLD THE NEXT DAY BY THE REPAIR SHOP THE TRANSMISSION FAILED, AND HAD TO BE REBUILT OR REPLACED. I CALLED MFG. CUSTOMER SERVICE AND EXPLAINED WHAT HAPPENED BECAUSE THERE WAS A 60000 MILE POWERTRAIN WARRANTY . HOWEVER THE VEHICLE HAD 64,816 CURRENTLY. THEREFORE I HAD TO PAY $ 2295 FOR THE TRANSMISSION REBUILD.
Engine, Aug 4, 2020
WE HAD THE COOLANR RECALL DONE HOPING IT WOULD FIX THE LEAKING COLLANT ISSUE BUT THINGS JUST GOT WORSE I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR MONTHS DEALER SAYS NEEDS NEW ENGINE