2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Suspension, Structure, Wheels, Aug 3, 2020
DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.
Engine, Aug 3, 2020
ANTIFREEZE COOLANT CONTINUE TO BE LOW, CAR CENTER REPLACED A HOSE ON 1/20/20 FOR 200.00, THEN A WEEK LATER LOW COOLANT AGAIN THE CENTER ASSUME AIR POCKETS WAS THE REASON WITH NO COOLANT LEAKS 2/12/20. I KEPT REPLENISHING COOLANT, JUNE 3RD 2020 WHILE DRIVING ON HIGHWAY, THE TRANSMISSION FAILED, AND IT WAS REPLACE 6/10/20 FOR 4000.00. NOT EVEN ONE WEEK AFTER PICKING THE CAR UP THE LOW COOLANT WITH ENGINE LIGHT WITH ERROR CODES P0012 CAMSHAFT POSITION TIMING OVER-RETARDED BANK 1 AND P0303 CYLINDER 3 MISFIRE DETECTED. WHO IS GOING TO TAKE ON FIXING THIS CAR? I HAVE BEEN REPLACING PARTS AND REPLENISHING FLUIDS WITH NO RESOLUTION.
Fuel/propulsion system, Jul 31, 2020
SERVICE ENGINE LIGHT CAME ON. THE CODE IS 19S22
Engine, Jul 31, 2020
I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.
Structure, Jul 30, 2020
RECEIVED SAFETY RECALL NOTICE 20S30 TOLD TO REPORT DOOR LATCH DATE CODES ON DOORS -HOWEVER THE WEB SITE GIVEN IN NOTICE PROVIDES NO WAY TO INPUT RESULTS
Steering, Jul 29, 2020
POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RESTARTING. INTERNET SEARCH SHOWS MANY OWNERS WITH EXACT SAME ISSUE
Steering, Jul 29, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.
Other or unspecified, Engine, Jul 27, 2020
WHILE DRIVING I NOTICED THE CAR FELT LIKE IT WAS LOSING POWER, ALMOST LIKE RUNNING OUT OF GAS, THEN A SENSOR WENT OFF SAYING 'ENGINE FAULT SERVICE NOW', THEN I COULD REALLY FEEL THE CAR DRAGGING. I PULLED OVER AND COULD HEAR THE COOLANT BUBBLING, SO I WAITED TIL IT COOLED DOWN AND SAY THERE WASN'T MUCH THERE, I NOTICED A LEAK UNDER THE COOLANT AREA. I TOOK THE CAR IN TO A LOCAL MECHANIC AND WAS TOLD I NEEDED AN ENGINE FLUSH, I GOT THE FLUSH BUT SOON AFTER THE SAME ISSUE WAS REOCCURRING. RANDOMLY NOW IT WILL JUST LOSE POWER AND SENSOR WILL READ THE SAME THING, IT'S SCARY WITH YOUR FAMILY I'M THE CAR AND YOUR LOSING POWER. SO HERE I AM AGAIN BEING TOLD I NEED AN ENGINE FLUSH AGAIN WITHIN THE SAME YEAR. I HAVE SINCE REPLACED THE RESERVOIR BEING THAT IT WASN'T HOLDING COOLANT. WHEN I POUR COOLANT IN IT SEEMS LIKE THE ENGINE IS PULLING IT RIGHT OUT, I'M NOT SURE WHERE IT'S GOING BECAUSE IT'S NOT LEAKING OUT BUT IT'S GOING SOMEWHERE. I CALLED FORD AND WAS TOLD THIS WAS NOT A RECALL ON MY VIN, HOWEVER I HAVE READ MANY COMPLAINTS ON THIS SITE WITH THE SAME ISSUE. I'M HOPING TO CLEAR THIS UP SOME I CAN GET MY VEHICLE IN SAFE CONDITIONS FOR MY FAMILY, AND SO NO ONE GETS HURT.
Power train, Jul 24, 2020
WHEN PUTTING THE CAR FROM REVERSE TO DRIVE THE TRANSMISSION IS SLAMMING INTO GEAR CAUSING STRESS ON THE 'SNAP RING' WHICH CAUSES A CATASTROPHE FAILURE OF THE TRANSMISSION. MY VEHICLE HAS 26,120 MILES ON IT AND I READ THAT THIS ISSUE HAPPENS ON A REGULAR BASIS WITH THE 6F35 TRANSMISSION, AND GENERALLY AT 70K, AND IF REBUILT IT MAY STILL RE-OCCUR.
Other or unspecified, Jul 22, 2020
AC/ HEAT SYSTEM STOPPED BLOWING HOT OR COLD AIR.
Engine and engine cooling, Jul 22, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATED WHILE DRIVING. THE CONTACT STATED THAT THE LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A COOLANT LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT RESERVOIR AND CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD OF HICKORY (1241 US-70, HICKORY, NC 28602, (828) 328-2221) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.
Power train, Jul 20, 2020
STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.
Steering, Jul 20, 2020
71,000 POWER STEERING ASSIST IS FAILING. POWER STEERING WILL GO OUT WHILE DRIVING. FIRST HAPPENED WHILE PARKING, BUT IT GOES OFF AND ON WHILE DRIVING THE VEHICLE. THIS IS VERY DANGEROUS!
Power train, Fuel/propulsion system, Jul 19, 2020
2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.
Power train, Jul 16, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE TRANSMISSION SERVICE NOW WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY, TURNED THE VEHICLE OFF AND WAITED FOR A FEW SECONDS TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND TEMPORARILY RESUMED NORMAL OPERATIONS BEFORE STALLING AGAIN. THE CONTACT WAS THEN UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,333. *JS
Engine, Jul 15, 2020
2014 FORD ESCAPE WITH 85,000 MILES BEGAN TO ISSUE COOLANT LOW WARNING DESPITE HAVING JUST RECENTLY BEING FILLED RECENTLY. IT SHORTLY AFTER BEGAN TO OVERHEAT AND MISFIRE ON THE FREEWAY ON RAMP. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO REGISTERED ABOUT 500 PPM OF EXHAUST GOING INTO THE COOLANT. HE DIAGNOSED IT AS A BROKEN HEAD GASKET AND THAT I POSSIBLE NEEDED AN ENTIRE ENGINE REPLACEMENT. HE ALSO NOTED THERE WAS NO LEAK IN OUR COOLANT.
Power train, Jul 14, 2020
WHEN AT A COMPLETE STOP, MY2014 FORD ESCAPE HESITANTS TO TAKE OFF, WHEN DRIVING OVER 45 MILES A HR, THE CAR SHAKES AND REDUCES SPEED ON ITS OWN. THIS IS VERY SCARY, AND I'M AFRAID THIS IS GONNA CAUSE A WRECK AND EVEN DEATH ,IF FORD DOESN'T RECALL THE 2014 FORD ESCAPES THAT ARE AFFECTED WITH THE SAME TRANSMISSION ISSUE AS THE OTHER ESCAPES, MY ESCAPE WAS BUILT IN ANOTHER FORD PLANT AND DIFFERENT PARTS, BUT IT'S THE SAME PROBLEM, THAT THE OTHER ESCAPES ARE HAVING . I HOPE FORD RECALLS THESE ESCAPES, I'VE BEEN A FORD OWNER SINCE 1993 , BUT THIS IS BUT THIS GOT ME RETHINKING MY FORD LOYALTY. THE LOCAL FORD DEALER QUOTED ME $5300 FOR A NEW TRANSMISSION BATS HALF OF WHAT THE CARS WORTH SO PLEASE MAKE THIS RIGHT THANK YOU SO MUCH FOR LISTENING
Steering, Jul 10, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB
Engine and engine cooling, Engine, Jul 10, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE INSTRUMENT PANEL SHOWED THE ENGINE TEMPERATURE WAS HIGH AND THE VEHICLE STARTED TO JERK. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER A FEW MINUTES AND THE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE TEMPERATURE SENSOR PROVIDED AN INCORRECT ENGINE TEMPERATURE READING. THE MECHANIC REFERRED THE CONTACT TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660, 423-578-3600). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,333. *LN *BF THE CONSUMER STATED THERE WAS TRANSMISSION FAILURE AS WELL. *TR
Power train, Jul 7, 2020
TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200.00. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Steering, Jul 7, 2020
THE STEERING GOES OUT RANDOMLY. WHEEL STIFFENS UP AND WILL NOT MOVE. MOST TIMES I HAVE TO TURN THE ENGINE OFF 4 OR 5 TIMES AND THEN IT WILL WORK.. SO FAR. BUT I'M WORRIED IT MAY NOT WORK ONE DAY.
Steering, Jun 30, 2020
I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. IF THIS HAPPENED ON THE ROAD SOMEONE COULD BE SERIOUSLY INJURED OR EVEN DEATH. THIS HAS TO BE FIXED SOON. IT SEEMS TO BE ALL VIN NUMBERS OF THE 2014 ESCAPE. *TR
Structure, Jun 26, 2020
MY DOOR LATCH ON MY VEHICLE HAS BEEN BROKE FOR 2 MONTHS . I COULDN'T AFFORD TO FIX THEN BUT AS SOON AS I HEARD ABOUT THE RECALL I CALL FORD HERE IN MARLIN,TX.76661. THEY SAY BRING IN ON THIS DAY SO I DID AT 8AM . BEFORE 5 THAT SAME DAY I GO BACK AND THE GENTLEMAN SAID THEY DIDN'T GET TO FIX IT THERE AREN'T ANY PARTS FORD HAS SENT OUT THEY WOULD CALL ME IN A FEW DAYS. NEVER GOT A CALL BUT WHEN SOMEONE CALLS UP THERE AND STARTS ASKING ABOUT IT WHEN IT'S THERE SAFETY AT RISK AND IT'S THE ONLY VEHICLE THEY HAVE WHAT IS SUPPOSED TO HAPPEN. MY SEATBELT WON'T SAVE ME FOREVER AND THIS IS THE SECOND RECALL FOR THIS ISSUE . I WOULD LIKE TO KNOW WHEN THE ISSUE IS GOING TO BE PRIORITY FOR CONSUMERS LIKE ME. THIS HAPPENED WHILE I WAS SITTING AND WENT TO OPEN DOOR AND GOT OUT WENT TO SHUT DOOR AND IT WOULDN'T LATCH. TYING DOOR WITH ROPE TO STEERING COLUMN JUST TO DRIVE ANYWHERE. *TR
Engine, Jun 25, 2020
IN 2017 I TOOK MY CAR IN TO GET SEVERAL RECALL ITEMS FIXED AND I WAS TOLD THERE WAS A COOLANT ISSUE BUT IT'S OKAY TO DRIVE AND JUST MONITOR THE COOLANT. EARLIER THIS YEAR THE ENGINE LIGHT STARTED TURNING ON AND I WOULD GET A "LOW COOLANT" MESSAGE. DUE TO COVID I DID NOT TAKE THE CAR IN IMMEDIATELY. I ENDED UP HAVING TO FILL THE COOLANT THREE TIMES IN ONE MONTH EVENTUALLY LEADING TO WHITE FUMES COMING OUT THE EXHAUST. WHEN MY CAR FINALLY STALLED IN THE MIDDLE OF AN INTERSECTION DUE TO "LOW COOLANT" (WHICH WE HAD REFILLED 5 DAYS PRIOR) I FINALLY TOOK THE CAR INTO FORD AND THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS AS I PULLED UP SAYING THEY COULD "SMELL IT." SAID I WAS NOT ALLOWED TO DRIVE IT HOME AND IT WAS MOST LIKELY NEEDING TO RESULT IN A NEW ENGINE. IT WAS A COOLANT LEAK THAT COULD RESULT IN THE ENGINE OVERHEATING AND BREAKING DOWN, WHICH WAS TOO DANGEROUS FOR ME TO DRIVE. THE SERVICE GUY SAID THIS WAS ABOUT THE 20TH VEHICLE HE HAD TO DEAL WITH THIS ISSUE ON BUT SAID THEY WEREN'T GOING TO COVER IT. SAID THERE WAS A RECALL ON THIS ISSUE BUT ONLY FOR 2014 ESCAPES MANUFACTURED AT TWO LOCATIONS. I ASKED WHY THOSE TWO WHEN THIS ISSUE SEEMS TO BE HAPPENING WITH SEVERAL VEHICLES AND HE HAD NO ANSWERS. LUCKILY I HAD A WARRANTY THAT COVERED THE NEW $8000 ENGINE BUT WE WERE RESPONSIBLE FOR THE DEDUCTIBLE AND A MAJORITY OF THE RENTAL CAR. IT TOOK 8 WEEKS FOR THEM TO REPLACE THE ENGINE SO THE RENTAL WAS NOT CHEAP. *TR
Power train, Jun 25, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, WHERE A TRANSMISSION REPROGRAMMABLE CODE WAS DETECTED. THE TECHNICIAN STATED THAT THE CODE TRIGGERED THREE OTHER CODES THAT CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.*DT*JB