2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Electrical system, May 11, 2020
THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON MY 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD AND WAS TOLD THAT THE RECALL STARTED WITH VEHICLES MANUFACTURED BEGINNING MAY 2014 AND MY VEHICLE WAS MANUFACTURED FEB 2014 SO MY VIN WASN'T INCLUDED HOWEVER IM HAVING THE SAME EXACT PROBLEMS. I PAID $100 AT THE DEALERSHIP FOR A DIAGNOSTIC AND WAS TOLD IT WOULD COST $1000 TO REPLACE THE INSTRUMENT PANEL. I AM UNABLE TO SEE ANY SAFETY ISSUES WITH MY CAR LIKE LOW TIRE PRESSURE OR MY MILEAGE. *TR
Power train, May 10, 2020
MY GIRLFRIEND WAS DRIVING AT ABOUT 40 MPH AND NOTICED A WHINING NOISE THAT CORRESPONDED WITH THE ACCELERATION OF THE VEHICLE. WHEN SHE CAME TO THE NEXT STOP LIGHT AND THE LIGHT TURNED GREEN THE ESCAPE WOULD NOT ACCELERATE, BUT THE WHINING WAS VERY LOUD AND WOULD ONLY MOVE ABOUT 3-4 MILES PER HOUR. SHE PULLED OVER, SHUT OFF THE ENGINE. WAITED AND STARTED AGAIN. THE ESCAPE DROVE FOR A FEW MINUTES AND THEN SHE FELT IT SLIP OUT OF GEAR AND THEN THE ENGINE WOULD JUST REV. IT SLIPPED BACK INTO GEAR AND IT STARTED TO ACCELERATE AS NORMAL BUT WITH THE CONSTANT WHINING SOUND. SHE HAD TO STOP AGAIN. SHE CALLED A MECHANIC WHO CAME AND LISTENED AND ATTEMPTED TO DRIVE IT AND HE SAID THE TRANSMISSION WAS SHOT WHICH WAS OBVIOUS AT THAT TIME. THERE WERE NO SERVICE MESSAGES ON THE DASH, NO LIGHTS CAME ON THE DASH TO INDICATE LOW FLUID LEVELS. WE HAVE SERVICED OUR VEHICLE REGULARLY FOLLOWING THE OWNERS MANUAL RECOMMENDATIONS. THE TRANSMISSION INFORMATION ONLY SAYS TO CHECK FLUID LEVELS AT EVERY OIL CHANGE AND CHANGE THE TRANSMISSION FLUID AT 150,000 MILES ACCORDING TO THE DRIVING CONDITIONS. IT HAS 101,900 MILES AND WE STILL OWE ON OUR LOAN. WE PURCHASED IT FROM A FORD DEALER IN FEB. 2017. WITH ALL OF THE COMPLAINTS AND ISSUES WITH THE TRANSMISSIONS FAILING AT RANDOM FORD NEEDS TO ISSUE A RECALL AND FIX THESE LEMONS!! *TR
Power train, Engine, May 8, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT WAS INFORMED VIA AN APP ON HIS CELLPHONE TO PULL OVER AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED AND CAUSED THE ENGINE TO CRACK. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO GENE MESSER FORD (6000 WEST 19TH, LUBBOCK, TX 79407, (806) 788-2222) WHERE THE TECHNICIAN CONFIRMED THAT THE ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE SAME DEALER REPURCHASED THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *BF*JB
Engine and engine cooling, May 1, 2020, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Engine and engine cooling, Apr 28, 2020, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Electrical system, Apr 24, 2020
MY VEHICLE KEEPS RUNNING THE BATTERY DOWN WHEN I HAVE THE DOORS OPEN FOR JUST A FEW MINUTES, WHEN I CUT IT OFF I CAN STILL HEAR A MOTOR OF SOME SORT RUNNING AND I HAVE TO RESTART THE CAR A COUPLE TIMES BEFORE THIS MOTOR OR WHATEVER IT IS STOPS, AFTER TAKING TO AUTOZONE HAVE BATTERY REPLACED, I WAS TOLD NOTHING WAS WRONG WITH MY BATTERY AND IT WAS SOME SORT OF ELECTRICAL PROBLEM AND WOULD MOST LIKELY BE A RECALL. I DID CHECK FOR RECALLS AND IT SHOWS NONE AT THIS TIME
Fuel/propulsion system, Apr 24, 2020
CHECK ENGINE LIGHT STARTED AT ABOUT 75,000 MILES. CAR STALLS AFTER ADDING GAS AND WILL OCCASIONALLY STALL AT "IDLE". WILL ALSO OCCASIONALLY HUM FROM THE GAS TANK COVER. HAD TO HAVE THE PURGE SOLENOID/CANISTER (REPLACED 4 TIMES), SEAL PUMP AND OTHER PARTS TO THE FUEL PUMP REPLACED DUE TO FAILURE.
Electrical system, Vehicle speed control, Engine, Apr 24, 2020
MY 2014 FORD IS LEAKING ENGINE COOLANT INTO MY ENGINE AS WELL AS OIL. WHICH IS CAUSING MY CAR TO DECREASE IN ACCELERATION AND HAS CAUSED MY CAR TO STALL ON CITY STREET. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY MADE IT WORST BY NOT RECOGNIZING THAT THIS WAS A PROBLEM CONCERNING A RECALL ON FORD AND REFUSES TO FIX MY CAR.
Power train, Seats, Other or unspecified, Apr 23, 2020
SHIFTING IS NOT RIGHT IT STOPPED IN MIDDLE OFTHE ROAD AND LOST OF POWER WHILE IN MOTION AND WONT MOVE OR SHIFT GEAR THIS IS AFTER THE RECALL AS PERFORMED DEALER WAS ON INTERESTED ON SELL NEW CAR AND CAR LEFT DEAL IN WORST CONDITION THEN IT ARRIVE IN WAS CHARGED FOR DIAGNOSIS AND NOTHING WAS QUOTED ALMOST CASED A ACCIDENT IN A BUSY STREET AND HAD MY TWO YEAR OLD DAUGHTER WITH ME CAR WAS PURCHASED A YR AGO AND SEATS ARE STUCK AND NO REASON OR SOLUTION WAS OFFERED OTHER THAN TO BUY A NEW CARCAR WAS IN MOTION AND JUST FROM OUT THE BLUE SOUNDED LIKE SOMEONE HAD HIT CAR JUST?LOUD NOISE AND CAR STARED TO MOVE AGAIN AND ONCE AGAIN BEGAM TO FORCE AS IF?IT WAS ON PARK WJEN IT WAS INDRIVE WJEN IN?SPORT IT WOD SHOW CHANGE VERY SCARY NOWARMING JUST STOPPED
Steering, Apr 21, 2020
STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ON DASHBOARD. IT WAS IN MOTION, STARTING A TURN INTO A PARKING SPOT
Structure, Fuel/propulsion system, Apr 14, 2020
WHEN OPENING THE DRIVERS DOOR SOMETIMES A NOISE COMES FROM THE REAR OF THE VEHICLE. IT LASTS ABOUT 1 TO 2 SECONDS AND SOUNDS LIKE A RATCHETING NOISE. THE VEHICLE IS PARKED. IT HAS BEEN IN SERVICE FOR TWO WEEKS AND THEY CAN'T DUPLICATE THE PROBLEM. I TOOK A VIDEO AND SHOWED TO THEM WITH SOUND. ALSO LAST SUMMER IT WAS IN SERVICE FOR A WEEK WITH NO RESULTS. I SAW A POSSIBLE CAUSE ON THE INTERNET WHICH WAS INVOLVING THE FUEL PUMP. *TR
Power train, Engine, Apr 11, 2020
1ST ISSUE IS THE CAR STALLS RANDOMLY AND WARNING STATES, 'SERVICE ENGINE SOON,' WITH NO CODES THROWN. IT HAS HAPPENED WHILE MOVING AND AT A STOP LIGHT. IT WILL START BACK UP AFTER SITTING FOR 5 MINUTES. HAPPENS EVERY COUPLE MONTHS. THE OTHER ISSUE IS THE TRANSMISSION SHUTTERS BETWEEN FIRST AND SECOND GEAR AND ALSO BETWEEN 2ND AND 3RD GEAR. DEALERSHIP CANNOT FIND ANY ISSUES FOR EITHER ISSUE.
Engine, Apr 1, 2020
MY 2014 FORD ESCAPE HAD A RECALL PERFORMED RECENTLY 17S09 COOLANT LEVEL SENSOR SYSTEM, BEFORE THIS RECALL WAS PERFORMED ON MY VEHICLE, MY VEHICLE WAS PERFECTLY FINE, I'VE ONLY HAD ISSUES WITH THE REAR DOOR LATCH, THAT WAS BROKEN ( ALSO A RECALL) AND FOR THIS REASON IS WHY MY VEHICLE WAS TAKEN TO THE FORD SERVICE DEPARTMENT. IT WAS THEN, WHEN THE SERVICE TECH RECOMMENDED TO HAVE THE COOLANT LEVEL SENSOR SYSTEM REPLACED PER THE RECALL. SINCE THEN, MY VEHICLE HAS NOT BEEN THE SAME, THE VEHICLE HAS BEEN BACK TO THE SERVICE DEPARTMENT WITH THE SAME ONGOING COMPLAINT ,THE ENGINE LIGHT RECENTLY CAME UP ALERTING THAT MY VEHICLE WAS OVERHEATING, THOU THE VEHICLE WAS SITTING IN MY WORK PARKING LOT FOR 10 HRS. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEPARTMENT, AND AFTER 2 DAYS, I WAS INFORMED THAT THE TECH FOUND COOLANT IN MY ENGINE, THEREFORE, MY VEHICLE WOULD NEED A NEW ENGINE. MY VEHICLE WAS PERFECTLY FINE BEFORE THE SERVICE DEPARTMENT BEGAN PERFORMING THE RECALL UPGRADES. THIS IS THE FAULT OF THE SERVICE DEPARTMENT FOR LACKING KNOWLEDGE ON HOW TO PROPERLY INSTALL THE RECALL COMPONENTS, FAILED TO MITIGATE FUTURE DAMAGE TO MY ENGINE. IN MY RESEARCH, I FOUND THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY COMPENSATE THE CONSUMER OR PROTECT THE CONSUMER FROM THIS LOSS.
Steering, Mar 17, 2020
THE VEHICLE WAS STARTED AND AN ERROR CODE APPEARED ON DASH"STEERING ASSIST FAULT SERVICE REQUIRED".THE STEERING WHEEL WOULD ONLY MOVE USING EXTREME FORCE RENDERING THE VEHICLE NONE OPERATIONAL. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED AND THE CODE DISAPPEARED AND THE VEHICLE WAS DRIVEN HOME. AN INTERNET SEARCH WAS CONDUCTED AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE WHICH COULD RENDER IT UNSTEERABLE WHILE DRIVING. THIS HAS ME CONCERNED FOR MY WIFE AND GRAND CHILDREN'S SAFETY AS THIS IS HER MAIN MODE OF TRANSPORTATION. PLEASE REFER TO COMPLAINT NO. 11292425
Steering, Mar 15, 2020
POWER STEERING FAILED WHILE DRIVING. A VERY DANGEROUS SITUATION!
Fuel/propulsion system, Mar 13, 2020
EVERY TIME I COMPLETELY FILL THE GAS TANK, DURING THE FIRST 1 O 2 MILES OF DRIVING, THE VEHICLE VIBRATES EVERY TIME I STOP IT, SUCH AS AT RED LIGHT STOPS. NOTE: IF YOU NEED TO CONTACT ME BY PHONE SHOULD BE IN SPANISH, PLEASE.
Power train, Mar 13, 2020
IT WON'T GO INTO PARK IT WILL ROLL ON A HILL WITHOUT E BRAKE. WOULD DRIVE FOR A WHILE AND THEN STOP GOING RANDOMLY PUT ME AT RISK SEVERAL TIMES BECAUSE THERE IS ALSO NO CHECK ENGINE LIGHT THAT COMES ON.
Engine, Mar 12, 2020
MY 2014 FORD ESCAPE OVERHEATED AS A RESULT OF A CRACK IN THE COOLANT DEGAS BOTTLE. THERE WAS NO INDICATION OF LOW COOLANT LEVEL PRIOR TO THE INCIDENT. FORD REPLACED THE DEGAS BOTTLE TO CORRECT THE PROBLEM AND I PAID THE WARRANTY DEDUCTIBLE. UPON INVESTIGATION, I DISCOVERED RECALL 17S09 WHICH IS PERTINENT TO A LOW COOLANT WARNING SYSTEM ISSUE. ACCORDING TO THE DOCUMENT, MY 2014 FORD ESCAPE, BUILT IN LOUISVILLE IN MAY OF 2014 IS ONE OF THE AFFECTED VEHICLES. (PLEASE SEE ATTACHMENT) I HAVE TWO CONCERNS. FIRST AND FOREMOST, MY VEHICLE HAS EXPERIENCED OVERHEATING WITH ALMOST NO WARNING OF A LOW COOLANT CONDITION. I BELIEVE THERE SHOULD HAVE BEEN WARNING OF A LOW COOLANT SITUATION PRIOR TO THE EVENT, INDICATING THE CORRECTIONS TO THE SYSTEM PER 17S09 MAY BE NECESSARY TO PREVENT DAMAGE TO MY VEHICLE'S ENGINE. SECOND, I PAID FOR A REPAIR UNDER MY EXTENDED WARRANTY THAT SHOULD HAVE BEEN INCLUDED WITHIN THE SCOPE OF 17S09. THE FORD DEALERSHIP TOLD ME THEY CANNOT COMPLETE THIS RECALL UNLESS NOTIFIED BY FORD MOTOR COMPANY. CAN YOU PLEASE INVESTIGATE THIS CONCERN? MY EXTENDED WARRANTY WILL EXPIRE IN JUNE.
Other or unspecified, Mar 9, 2020
MY COOLANT LIGHT KEEPS COMING ON AND I AM HAVING TO PUT COOLANT CONTINUALLY AND THAN THE LIGHT WILL GO OFF. ON MY WAY HOME ON FEB 2 I WAS PUTTING GAS AT THAT THE GAS STATION AND THE COOLANT LEAKED ALL OVER THE PLACE. I HAD TO FILL UP THE COOLANT ONCE AGAIN. I WENT TO THE FORD PLACE AND THEY STATE THAT IT IS A HEATER HOSE ISSUE ESTIMATED COST IS $430.00. I NOTICED THAT MY CAR IS RUNNING ROUGH. AFTER READING THE COMPLAINTS OF A 2014 FORD ESCAPE ON THE COOLANT ISSUE. JUST WANDERING IF THIS IS A PROBLEM. BUT IT HAD HAPPEN FOR SOME TIME HAVING TO PUT COOLANT IN DUE TO THE LIGHT COMING ON. IT ALL STARTED A MONTH BEFORE THAT.
Engine, Mar 9, 2020
CAC TUBING, BAND CLAMP AROUND TURBO BURNED WITH INDICATIONS OF OIL LEAKS AT EXHAUST. NEED TURBO REPLACEMENT.
Engine, Mar 6, 2020
COOLANT LIGHT COMES ON THAN CAR SHUTS DOWN. NOT ABLE TO GO OR STEER
Engine, Mar 5, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE COOLANT GAUGE INDICATED THAT VEHICLE WAS RUNNING HOT. A WARNING LIGHT ALSO ILLUMINATED ON THE DASHBOARD INFORMING THE CONTACT TO PULL OVER. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SILL-TERHAR MOTORS SERVICE LOCATED AT (150 ALTER ST, BROOMFIELD, CO 80020) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE COOLANT BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 144,000.
Other or unspecified, Mar 5, 2020
THE TRANSMISSION OF THE CAR SUDDENLY STOPPED WORKING AT 83000 MILES WITH NO PREVIOUS ISSUES. I WAS STRANDED UNEXPECTEDLY IN THE MIDDLE OF THE STREET AND HAD TO EXIT THE VEHICLE AND TURN ON THE HAZARDS TO AVOID BEING HIT.
Power train, Mar 4, 2020
AS I WAS DRIVING THE CAR STARTED MAKING A LOUD WHINE AND THEN VIOLENTLY SHAKING AS IT THREW THE CAR OUT OF GEAR AND THEN BACK INTO GEAR. THEN ROLLED FOR A BIT AND CAME TO A COMPLETE STOP.
Power train, Mar 4, 2020
THE TRANSMISSION HAS GONE BAD AND THERE ARE A LOT OF PEOPLE COMPLAINING OF THIS ONLINE SOMETHING SHOULD BE DONE ABOUT THE TRANSMISSION GOING BAD SO EARLY THE CAR JUST STARTED NOT CHANGING GEARS THEN IT WOULD DRIVE KEPT DOING THIS TIL I GOT HOME