2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Structure, Mar 3, 2020
REAR DRIVER DOOR OPNE WHILE DRIVING!
Power train, Mar 2, 2020
AS I WAS DRIVING, THE CAR STARTED TO MAKE A WHINING NOISE, AND THEN A FEW MINUTES LATER THE TRANSMISSION STARTED TO SLIP AND THE CAR STARTED TO REV UP AND LOOSE POWER UNTIL THE CAR COULDN'T MOVE ANYMORE AND ONLY ROLLED.
Power train, Feb 27, 2020
I WAS DRIVING ON THE HWY WITH MY 1 YEAR OLD IN THE BACK WHEN I MY CAR STARTED TO SLOW ON ITS OWN. I PRESSED HARDER ON THE GAS TO KEEP UP WITH TRAFFIC AND THE CAR SURGED FORWARD ALMOST REAR ENDING THE ONE IN FRONT OF ME. IT DID THIS ONCE MORE BEFORE I GOT OFF THE HIGHWAY. WHEN I GOT OFF THE HIGHWAY I HAD TO MAKE A LEFT HAND TURN AND HALFWAY THROUGH THE INTERSECTION MY CAR COULD BARELY ACCELERATE. THERE WERE NO NOTIFICATIONS OR WARNINGS THAT POPPED UP. AS I TRIED TO MAKE IT UP THE HILL ON THE NEXT ROAD MY CAR STALLED AND THEN A NOTIFICATION POPPED UP SAYING TRANSMISSION FAULT SERVICE NOW. I HAD TO GET IT TOWED AND FORD SAYS IT IS THE TORQUE CONVERTER THAT CAUSED DAMAGE TO MY TRANSMISSION. I ASKED THEM ABOUT A SERVICE BULLETIN RELATED TO THE PART BUT THEY SAID THEY TAKE NO RESPONSIBILITY FOR THE PART FAILING. I HAVE READ HUNDREDS OF COMPLAINTS RELATED TO THIS PART ON THE INTERNET. MY MAKE AND MODEL CAR IS LISTED AS A CLUNKER ONLINE DUE TO THIS ISSUE. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF MY CAR SLOWED DOWN ANY MORE GOING THOUGH THE INTERSECTION BECAUSE WE BARELY MADE IT BEFORE TRAFFIC CAME THROUGH. FORD SHOULD MAKE THIS RIGHT BEFORE SOMEONE IS KILLED. ALMOST ALL OF THE COMPLAINTS I READ SAID THE CARS THAT FAILED DUE TO THIS PART WHEN THEY WERE TRAVELING AT A HIGH RATE OF SPEED. WHEN I TALKED TO THE SERVICE PEOPLE AT THE FORD DEALERSHIP IN ALPHARETTA THEY SAID THEY KNOW THERE IS AN ISSUE WITH THIS PART BUT UNTIL FORD DOES A RECALL THEY CAN'T HELP ME. PLEASE TAKE ACTION BEFORE A FAMILY IS KILLED DUE TO FORDS NEGLIGENCE.
Electrical system, Engine, Feb 25, 2020, fire
VEHICLE CAUGHT FIRE SOMEWHERE IN THE ENGINE DUE TO A RECALL ISSUE (OVERHEATING OF THE ENGINE CYLINDER HEAD, ETC.). FORD METRO MOTORS AT #405 ESTATE ANNAS RETREAT, ST. THOMAS, VI 00802 DID NOT AND WON'T FIX THE VEHICLE WITHOUT PAYMENT FROM ME AS THE VEHICLE OWNER. THE VEHICLE HAS BEEN AT THAT ESTABLISHMENT SINCE JUNE 2019. I'VE BEEN SENT MULTIPLE ESTIMATES AND SERVICE REPORTS THAT ARE NOT FACTUAL AND THE ESTABLISHMENT DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS VEHICLE FIRE.
Power train, Engine, Feb 24, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE LOW COOLANT LEVEL WARNING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. CHRIS AUFFENBERG LINCOLN LOCATED AT 5840 MO-100, WASHINGTON, MO 63090, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DIFFERENT INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO BECAME AWARE OF A COOLANT LEAK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE MECHANIC REPLACED THE TRANSMISSION COOLER ASSEMBLY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Steering, Vehicle speed control, Engine, Feb 23, 2020
WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.
Power train, Feb 21, 2020
MY 2014 FORD ESCAPE BROKE DOWN THE FIRST TIME BEFORE CHRISTMAS 2019 AT 100,048 MILES. THE WARNING LIGHT WAS STATING THE VEHICLE WAS OVERHEATING. FORTUNATELY, I WAS IN MY DRIVEWAY WHEN THIS HAPPENED AS MY VEHICLE WENT INTO LIMP MODE. I ASSUMED THIS WAS RELATED TO THE RECALL FOR THE TEMPERATURE SENSOR THAN I HAD REPLACED PRIOR. I WAS TOLD THERE WAS NOTHING WRONG WITH IT AND DROVE IT FOR 3 MORE DAYS. I HAD DRIVEN IT ABOUT TEN MILES FROM HOME THE MORNING IT BROKE DOWN AGAIN. THE CAR GAVE NO WARNING SIGNALS OR LIGHTS. I WAS IN A 65MPH ZONE ON THE INTERSTATE AND THE VEHICLE HAD POWER TO THE ENGINE BUT NO ACCELERATION. THE RPM'S WOULD REV TO 4000 BUT NOT ACCELERATE. I QUICKLY WAS DOWN TO LESS THAN 10MPH TRYING TO MAKE IT UP A SMALL INCLINE. I MANAGED TO GET TO THE SHOULDER BEFORE I WAS REAR ENDED. I HAD THE VEHICLE TOWED AND I WAS TOLD THIS WAS A FUEL PRESSURE SENSOR. I THEN PAID $350.00 TO HAVE THIS REPLACED. I PICKED UP MY VEHICLE ONLY TO DRIVE IT LESS THAN A MILE FROM THE DEALERSHIP FOR IT TO BREAK DOWN ONCE AGAIN. I WAS THEN TOLD MY TRANSMISSION HAD COMPLETELY FAILED AND IT WOULD NEED TO BE TOTALLY REPLACED FOR $5,000. THIS IS A COMPLETE SAFETY ISSUE DUE TO THE FACT IT HAPPENS AT HIGH SPEEDS, NO WARNING LIGHTS, AND NOT HAVING ENOUGH ACCELERATION TO BARELY MAKE IT TO THE SIDE OF THE ROAD.
Engine, Feb 21, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED SHE MANAGED TO SAFELY PULL OVER THE VEHICLE AND WHEN SHE LIFTED THE HOOD SHE SAW WHITE SMOKE COMING FROM THE COOLANT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THE VEHICLE DID NOT HAVE ANY COOLANT AND THAT CAUSED THE ENGINE TO OVER HEAT. HOWEVER A FEW DAYS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (SUTTON FORD 21315 CENTRAL AVE, MATTESON, IL 60443) FOR A DIAGNOSIS. THE DIAGNOSIS WAS DETERMINED THAT THE ENGINE WAS "LOCKED UP AND THE RECALL WAS NOT ASSOCIATED WITH THE FAILURE. THE CONTACT ALSO STATED THAT THE DEALER INFORMED HER IF A FULL DIAGNOSTIC EXAM WAS PERFORMED SHE WOULD BE RESPONSIBLE. THE VEHICLE PREVIOUSLY HAD A REPLACED ENGINE 13 MONTHS PRIOR. THE MANUFACTURER CONFIRMED THE INFORMATION THE DEALER STATED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Electrical system, Other or unspecified, Engine, Feb 20, 2020
DON'T RUNNING
Power train, Feb 17, 2020
ON JANUARY 10, 2020 WHILE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 30 MPH ON PUBLIC ROAD WITH SLIGHT DECLINE IN ROAD AT THAT POINT, THE SUV SPONTANEOUSLY DISENGAGED FROM GEAR. WHEN ACCELERATOR PEDAL WAS PRESSED, THE ENGINE WOULD REV AT HIGH RATE OF SPEED BUT VEHICLE ACTED AS THOUGH IN NEUTRAL. THE DRIVER COASTED TO SIDE OF ROAD, SHUT OFF ENGINE FOR A COUPLE OF MINUTES, RE-STARTED, PUT INTO GEAR, AT WHICH TIME THE SUV WOULD LURCH FORWARD ABOUT 15 FEET AND THEN DISENGAGE AGAIN. PROCEEDED DOWN THE ROAD THIS WAY UNTIL SUV COULD NOT ADVANCE AT ALL, NOW AT UPHILL. IT WAS TOWED TO CLOSEST REPAIR GARAGE WHERE DIAGNOSIS WAS COMPLETE TRANSMISSION FAILURE. PRIOR TO THIS INCIDENT, THE VEHICLE HAD EXHIBITED NO SIGNS WHATSOEVER OF TRANSMISSION PROBLEMS, NO DIFFICULTIES SHIFTING INTO GEARS, NO HESITATION OF AUTOMATIC SHIFTING BETWEEN GEARS. IT HAS BEEN PROPERLY MAINTAINED. MILEAGE AT TIME OF EVENT WAS APPROXIMATELY 79465 MILES.
Engine, Feb 15, 2020
CAR STALLS AFTER STARTING AND DRIVING A SHORT DISTANCE. WILL RESTART AND PERFORM OK. USUALLY HAPPENS AFTER CAR HAS BEEN DRIVEN THEN PARKED FOR A SHORT AMOUNT OF TIME (LIKE RUNNING INTO A STORE) THEN STALLS AFTER DRIVEN SHORT DISTANCE.
Steering, Feb 15, 2020
HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON PROBLEM IN THE PAST BUT FORD WILL NOT COVER IT. WIFE IS SCARED TO DRIVE IT.
Engine, Feb 15, 2020, fire
DRIVING DOWN ROAD. CAR SAID ENGINE FAILURE PULLED OVER POPED THE HOOD AND ENGINE CAUGHT ON FIRE AND CAR BURNED TOTAL LOSS
Other or unspecified, Feb 14, 2020
I WAS DRIVING ON THE HIGHWAY AND TRIED TO ACCELERATE BUT MY RPM'S DROPPED AND THE CAR WOULDNT ACCELERATE. I HIT THE GAS PEDAL A FEW TIMES AND IT JERKED AND EVERYTHING WENT BACK TO NORMAL. I PULLED OVER TO A GAS STATION TO GET GAS, LEFT THE GAS STATION AND WAS AT A STOP LIGHT. WHEN I TRIED TO ACCELERATE AT THE STOP LIGHT MY RPM'S REVVED UP FOR A SECOND THEN DROPPED. WOULDNT ACCELERATE, NO RPM'S. GOT INTO ANOTHER GAS STATION PARKING LOT PUT TRANSMISSION FLUID IN THINKING THAT WAS THE ISSUE. AFTER PUTTING THAT IN AND THE CAR BEING OFF, I STARTED IT BACK UP AND PUT IT IN DRIVE. IT TOOK OFF LIKE THERE WAS NO ISSUES. GOT ACROSS THE STREET AND PULLED INTO ANOTHER PARKING LOT AND I LOSS MY RPM'S AGAIN AND NO ACCELERATION. HAD TO CALL A TOW CUZ AFTER THAT THE CAR WOULDNT GO ANYWHERE.
Back over prevention, Feb 12, 2020
MY FORD ESCAPE'S BACKUP CAMERA HAS GONE TO JUST COLORED BUBBLES! I HAVE A HARD TIME BACKING UP BECAUSE I CANT SEE WHAT'S COMING AND FEEL THIS IS A SAFETY ISSUE.
Other or unspecified, Feb 10, 2020
LOW ENGINE COOLANT RECALL NO. 17S09 WAS REPAIRED ON APRIL 2, 2019 (MILEAGE ON CAR WAS (63,179 MILES). BEGIN TO GET LOW ENGINE ON DASH BOARD ON SEPTEMBER 17, 2019 (68928 MILES) TOOK BACK TO BEACH FORD THEY SAID WHAT THEY DID WAS CORRECT AND THE HOSES ARE NOW LEAKING. IN THE ACTUAL RECALL FROM FORD, THEY WERE TO CHECK THESE HOSE AND REPLACE ALL HOSES,, AS YOU CAN SEE FROM THE PAPERWORK, THEY DID NOT. THEY REFUSE TO REPLACE THE HOSES, BUT WANT TO CHARGE ME OVER $1,000.00 TO REPLACE. WENT TO MANAGERS STILL NO AVAIL, WENT TO FORD MOTOR COMPLAINT THEY SAID TO BRING MY COMPLAINT TO YOU. BEACH FORD IS NOT HONORING THE ACTUAL RECALL. ALL RECALLS HAVE A 10,000 MILE WARRANTY AND/OR ONE YEAR. NONE HAD BEEN MEANT. PLEASE I NEED HELP WITH THIS, I DON'T WANT SOMETHING FOR NOTHING, BUT I WANT MY CAR FIXED FROM A RECALL THAT FORD SAID COULD CAUSE THE GASKETS TO CRACK OR ENGINE FIRE. CAN YOU HELP ME WITH THIS. THIS HAPPENS WHENEVER THE CAR IS DRIVING.
Wheels, Feb 7, 2020
MY TIRE GOT A RAZOR BLADE IN IT WHILE I WAS DRIVING. I WAS UNABLE TO SWITCH TO MY SPARE AFTER PARKING IN MY PARKING STRUCTURE BECAUSE THE STANDARD LUG WRENCH INCLUDED DID NOT FIT OVER THE LUG NUTS. THE LUG NUTS WERE TOO BIG FOR THE LUG WRENCH PROVIDED BY FORD. I HAD TO DRIVE WITH A FLAT TIRE BECAUSE I WAS UNABLE TO CHANGE IT TO A SPARE. THANKFULLY I WAS ABLE TO GET TO A SAFE PLACE, BUT I AM CONCERNED FOR THE WELFARE OF THE PEOPLE WHO GET A FLAT TIRE ON A HIGHWAY OR AN UNSAFE AREA.
Power train, Feb 7, 2020
ON FEBRUARY 2, 2020 I WAS DRIVING HOME AND MY CAR SUDDENLY STALLED AND RELEASED AS I HIT THE ACCELERATOR & THEN IT WOULDN'T SPEED UP AT ALL, WHICH IS WHEN I REALIZED MY TRANSMISSION WENT OUT FOR THE SECOND TIME IN 3 YEARS. I AM VERY METICULOUS WITH MY VEHICLES AND THIS NEVER SHOULD'VE HAPPENED THE FIRST TIME OR EVEN A SECOND TIME. I REACHED OUT TO FORD ABOUT IT, BUT THEY TOOK NO RESPONSIBILITY. THE FIRST TIME MY TRANSMISSION WENT OUT WAS AT ABOUT 79K MILES. THERE'S ABSOLUTELY NO WAY TO CONVENIENTLY CHECK THE TRANSMISSION OIL WITHOUT HAVING TO TAKE IT INTO A SHOP.
Steering, Feb 7, 2020
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Power train, Vehicle speed control, Feb 5, 2020
CAR KEPT STALLING IN THE MIDDLE OF THE ROAD AND THEN COMPLETELY STALLED OUT AFTER GOING 40MPH. NO INDICATION OF A TRANSMISSION ERROR. CHANGED TRANSMISSION FLUID AND STILL DOESN'T WANT TO DRIVE. SOMETIMES THE ACCELERATION ON THE VEHICLE IS TERRIBLE AND THE AC GIVES OUT AND I NEED TO CONSTANTLY TURN IT OFF AND TURN IT BACK ON TO WORK. HAVING TO TOW IT TO FORD BECAUSE IT'S NOT DRIVABLE AND SPEND ALL THIS MONEY ON A CAR I'M STILL PAYING FOR, GETTING RID OF IT AND NOT BUYING ANOTHER FORD EVER AGAIN.
Engine, Feb 4, 2020
A LACK OF COOLANT CIRCULATION CAUSED THE ENGINE TO OVERHEAT, RESULTING IN A CRACKED CYLINDER HEAD. VEHICLE WAS IN MOTION IN A CITY. VEHICLE IS IN THE SHOP AND I JUST BOUGHT IT 1 YEAR AGO. I STILL OWE AND DO NOT HAVE THE MONEY TO REPAIR. I HAVE 2 SMALL CHILDREN AND OUR LIFE IS IN TURMOIL BECAUSE OF THIS.
Engine, Feb 4, 2020, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN 2017, THE VEHICLE LOST LEAKED COOLANT AND LOST POWER. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FIRE FROM THE ENGINE. THE CONTACT WENT TO LOOK FOR FIRE EXTINGUISHER AND WHEN HE CAME BACK, THE FIRE EXTINGUISHED BY ITSELF. THE VEHICLE WAS TOWED THE TROPHY FORD DEALER, LOCATED AT 288 HAROLD G CLARKE PKWY, FORSYTH, GA 31029 WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO EVALUATE THE VEHICLE. THE ENGINE WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD LINCOLN OF WARNER ROBINS DEALER, LOCATED AT 900 RUSSELL PWKY, WARNER ROBINS, GA 31088 WHERE THE RECALL WAS REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK AND WAS TAKEN BACK THE DEALER WHO PERFORMED THE RECALL. THE TECHNICIAN DIAGNOSED 'A CATASTROPHIC ENGINE FAILURE' AND TOPPED THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Steering, Fuel/propulsion system, Jan 31, 2020, crash
DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.
Engine, Jan 24, 2020
THE AUTO CONTINUES TO STALL IN LOW IDLE
Power train, Other or unspecified, Jan 24, 2020
TRANSMISSION WENT AT 80K MILES, EXTENDED WARRANTY DOESN'T COVER. NO WARNINGS ONLY WARNING I GOT WAS WHEN IT WAS TOOK LATE. NO WAY TO CHECK TRANSMISSION FLUID AS IT IS A SEALED TRANSMISSION. IT'S GOING TO COST ME $6K TO GET IT FIXED.