2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Other or unspecified, Nov 4, 2019
WE WERE MERGING INTO A VERY BUSY INTERSECTION AND THE CAR WOULDN'T MOVE SUDDENLY. THE ENGINE WOULD REV, BUT WOULD NOT MOVE. WE PUT THE CAR IN PARK, SHUT OFF THE ENGINE, STARTED AGAIN AND IT WOULD LURCH FORWARD AND GO FOR A COUPLE HUNDRED FEET AND THEN DIE AGAIN. WE HAD CARS SWERVING AROUND US AT HIGH RATES OF SPEED. MY WIFE WAS CRYING AND TERRIFIED. IT TURNS OUT TO BE THE TRANSMISSION. I LOOKED ONLINE THIS MORNING AND SAW ENDLESS COMPLAINTS ABOUT THE 2014 ESCAPE BUT NO RECALL.
Other or unspecified, Engine, Fuel/propulsion system, Nov 4, 2019
AFTER STARTING IGNITION AND CAR IDOLS/DRIVEN HEAVY GAS/EMISSIONS SMELL FILLS CABIN WHEN USING HEAT/A/C OR DEFROST SYSTEMS. ENGINE LIGHT SOMETIMES GOES ON. CAR HAS 35,100 MI. TOOK CAR TO QUEENS NY FORD SERVICE CENTER 4 HOURS LATER $400 LATER, CHANGED CABIN FILTER AND SPRAYED FRAGRANCE ON IT. TOLD MUST USE CABIN RECYCLE AIR FUNCTION. FORD OWNERS MANUAL DOESNT SAY MUST USE AND IN NO OTHER CAR HAVE HAD TO MUST USE THIS FUNCTION. I HAVE A CASE# CAS24667125 AND APPT FOR 11/6/19. FORD BUILT THIS CAR TECH'S SHOULD KNOW HOW TO FIX THIS!
Power train, Nov 2, 2019
MY WIFE AND KIDS WERE DRIVING HOME FROM HER SISTERS HOME AND ABOUT 5 MILES IN A LINE OF TRAFFIC ON A 2 LANE ROADWAY CROSSING A BRIDGE WHEN SHE LOST POWER AN THE VEHICLE WOULD NOT REACH OVER A SPEED OF 10MPH. THIS IN TURN PUT MY WIFE AND CHILDREN IN DANGER WITH TRAFFIC MOVING AT A RATE OF 40MPH DROPPING TO 10 MPH WITH RPMS JUMPING TO BETWEEN 6 AN 7 RPMS . SHE LUCKILY MADE IT ACROSS THE BRIDGE WHERE SHE FOUND A WIDE SPOT TO PULL OFF. WHEN I ARRIVED I CHECKED FOR FLUID ON THE GROUND THERE WAS NONE. I PUT THE CAR IN DRIVE AND REVERSE AND IT WAS ABUNDENTLY CLEAR IT WAS THE TRANSMISSION. WHEN SHIFTING INTO DRIVE THE TRANSMISSION WOULD MAKE A SLAMMING/BOOMING SOUND AS IT TRIED TO ENGAGE. WHEN I TRIED TO ACCELERATE THERE WAS NO POWER BEHIND THE VEHICLE TO PICK UP ANY ACCELERATION. WE HAD IT TOWED TO A TRANSMISSION SPECIALIST THE NEXT DAY WHERE HE WAS QUICK TO LET ME KNOW WE NEEDED A NEW TRANSMISSION.
Structure, Nov 2, 2019
BOTH REAR DOORS ON MY 2014 FORD ESCAPE SUDDENLY STOPPED OPENING EITHER FROM THE INSIDE OR THE OUTSIDE THEREBY TRAPPING THE PEOPLE IN THE BACK SEAT WITHOUT A WAY TO EXIT THE CAR. THIS HAPPENED SUDDENLY. YESTERDAY THE DOORS WORKED FINE THEN TODAY BROKEN. NOTHING CHANGED WITH THE VEHICLE....NO ACCIDENTS OR ABUSE OF ANY KIND. CAR WAS LOCATED IN MY DRIVEWAY.
Engine, Nov 1, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A MESSAGE ON THE INSTRUMENT PANEL, INDICATING "REDUCING POWER DUE TO OVERHEATING" AND ANOTHER UNKNOWN MESSAGE APPEARED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT SHOW THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY OIL DUE TO A LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,148.
Power train, Oct 31, 2019
WHILE IN MOTION, THE VEHICLE SHUDDERS AND/STUMBLES BETWEEN 1800 AND 2000 RPMS CAUSING THE VEHICLE TO BECOME UNSTABLE. THE DEALERSHIP WAS NOT ABLE TO ADDRESS ANY ISSUE. I THEN CONTACTED 2 OTHER DEALERSHIPS. I SUGGESTED THAT IT MAY BE AN ISSUE WITH THE TRANSMISSION AND I WAS TOLD THAT THEY WERE NOT LOOKING AT ANY TRANSMISSION ISSUES. "THIS CAME DOWN FROM MANAGEMENT" THE SERVICE TECHNICIAN SHARED. MY TEENAGE DRIVER IS DRIVING THE CAR AND I AM CONCERNED THAT AN ACCIDENT IS EMINENT.
Steering, Oct 30, 2019
POWER STEERING FAILS INTERMITTENTLY WHEN IN MOTION AND TURNING...SOMETIMES BEFORE PULLING OUT. THIS HAS BEEN DIAGNOSED BY FORD AS A RACK AND PINION ISSUE WITH A REPAIR QUOTE OF $2,164 TO REPLACE. THE CAR HAS UNDER 69,000 MILES.
Power train, Engine, Oct 29, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR PUMP SEAL WAS LEAKING DARK BROWN OIL WITH METAL FLUID INSIDE THE ENGINE. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S SENSORS WOULD CAUSE THE ENGINE TO OVERHEAT AND CATCH FIRE. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE LEAK, BUT THE COMPUTER SENSOR WAS NOT REPAIRED. THE CONTACT CALLED ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Power train, Vehicle speed control, Engine, Oct 28, 2019
EVERY TIME I GET GAS THE CAR HAVE TROUBLE STARTING BACK UP. THE VEHICLE ACCELERATE ON IT'S OWN WHILE DRIVING, AND RANDOMLY STOPS. TODAY 10/28/2019 I WAS ON THE EWAY GOING WEST OF 465 INDIANAPOLIS AND THE CAR SLOWED DOWN NSTOPPED BEFORE I CAN EVEN PULL OVER. I SAT THERE FOR 5 MINS CAR OFF AND IT TURNED BACK ON. I HAVE TO SHUT THE CAR OFF N START BACK UP. ENGINE LIGHT BATTERY AND TRANS LIGHT HAVE ALL CAME ON AMD IT SHUTS OFF AND COME BACK ON LIKE NOTHING EVER HAPPENED YET AUTO SHOPS CAN NOT FIND A DIAGNOSTIC FOR THE PROBLEM. THIS IS AN ONGOING ISSUE AND I HAVE ONLY HAD THIS CAR FOR A MONTH
Electrical system, Engine, Fuel/propulsion system, Oct 27, 2019
WHILE CAR IS IN MOTION OUR 2014 FORD ESCAPE STALLS. WE TURN THE KEY OFF, TURN IT BACK IN AND IT WILL SOMETIMES RUN FOR A BIT BEFORE STALLING AGAIN AND SOMETIMES STALL IMMEDIATELY. CURRENTLY THIS HAS HAPPENED ON CITY STREETS AND PARKING LOTS. ONCE WHILE TURNING. OTHERS GOING STRAIGHT. LUCKILY WE HAVE NOT HAD THIS HAPPEN ON THE INTERSTATE YET.
Other or unspecified, Oct 25, 2019, fire
CAR WAS RUNNING FINE WHEN IT JUST CAUGHT FIRE. NO WARNING SIGNS. DRIVER LUCKY TO BE ALIVE
Other or unspecified, Oct 22, 2019
WHEN DRIVING STRAIGHT AHEAD ON A SMOOTH HIGHWAY 215 OUTSIDE SALT LAKE CITY, THE FORWARD MOVEABLE SUNROOF PANEL BLEW OUT. IT SOUNDED LIKE A LOUD EXPLOSION OR GUNSHOT IN THE CAR. WE WERE NOT NEAR AN OVERPASS, NOR WERE ANY OTHER CARS IN THE VICINITY - ROCK OR DEBRIS DID NOT CAUSE THIS. CAR IS GARAGED AND WELL MAINTAINED. 5 YEARS OLD WITH 33,334 MILES.
Steering, Oct 20, 2019
MY CAR IS APPROACHING THE 60 MO. DEADLINE WARRANTY DATE. THE STEERING IS ELECTRONIC SO I CANNOT SERVICE BELT OR FLUID. THE STEERING "LOCKS UP" PERIODICALLY SO I HAVE NO POWER ASSIST AND LOSE CONTROL OF THE CAR. WITH WINTER DRIVING CONDITIONS, I WILL BE VERY LIKELY TO HAVE AN ACCIDENT INJURING ME OR SOMEONE ELSE. THIS HAPPENS IN STATIONARY AND MOVING MAKING IT NEARLY IMPOSSIBLE TO STEER OR PARK THE CAR. THE DEALER TELLS ME THERE IS NO FACTORY HELP AND A NEW STEERING GEAR AND RACK WILL COST ABOUT $2000.00 !!!
Power train, Oct 17, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AND PREPARING TO MAKE A LEFT TURN, IT STALLED WITHOUT WARNING. THE DRIVER POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED DOWN THE ROAD. THE DRIVER WAS ABLE TO DRIVE HOME AT 10 MPH. THE VEHICLE WAS LATER TOWED TO HARDY FAMILY FORD (1255 MARIETTA HWY, GALLS, GA 30157, (770) 445-8891) WHERE THE MECHANIC DROVE AROUND THE PARKING LOT AND STATED THAT THE TORQUE CONVERTER AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Power train, Oct 16, 2019
THE TRANSMISSION OF MY 2014 CAR WITH 77,000 MILES NEEDS TO BE REPLACED PER MY FORD DEALER. I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN SUDDENLY I WAS UNABLE TO ACCELERATE. I WAS LUCKILY ABLE TO COAST TO A NEARBY EXIT WITHOUT HARMING MYSELF OR ANYONE ELSE. THE DEALER SAID THAT MY TORQUE CONVERTER 'GRENADED' AND THEN BLADE PIECES BLEW THROUGH THE ENTIRE TRANSMISSION AND WERE NOT PRESENT IN THE TRANSMISSION FLUID. I ASKED IF THIS WAS NORMAL FOR A 5 YEAR OLD CAR TO NEED ITS TRANSMISSION REPLACED. THE SERVICE REPRESENTATIVE AT FORD SAID 'HONESTLY...NO, BUT IT IS SOMETHING WE HAVE SEEN BEFORE' I THEN SAID 'YOU MEAN WITH ESCAPES?' AND THE REPRESENTATIVE SAID 'YES'. HE SAID THAT THE TRANSMISSION TECH HAS REBUILT SEVERAL TRANSMISSIONS IN THE ESCAPE THAT WERE EVEN STILL UNDER WARRANTY. IT IS A KNOWN PROBLEM YET THE COMPANY HAS NOT ISSUED A RECALL. WHAT ABOUT THE SAFETY OF THE DRIVERS? WHO WILL HOLD THEM ACCOUNTABLE?
Visibility/wiper, Oct 15, 2019
WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE IN OFF POSITION WHILE DRIVING, STOPPED AND PARKED. CAN NOT TURN THEM OFF MANUALLY, HAVE TO SHUT THE CAR OFF TO MAKE IT STOP. THEY DOESN'T ALWAYS WORK EITHER. WIPERS GO AS SHORT AS 5 WIPES EVERY 5 SECONDS TO UP TO 30 SECONDS-MINUTE OPERATING IN THE OFF POSITION. WIPERS DO NOT ALWAYS TURN ON. WHEN TESTING TO SEE IF THEY WILL COME ON, SOMETIMES THEY DO NOT TURN ON. CONCERN FOR THEM NOT TURNING ON WHEN IT RAINS. BEEN GOING ON FOR 6 DAYS STRAIGHT. LUCKILY THERE HASN'T BEEN RAIN, YET.
Other or unspecified, Oct 15, 2019
BROKEN FLYWHEEL ON 2014 FORD ESCAPE. AUTO SHOP BELIEVES THIS SHOULD OF BEEN A RECALL SINCE THE NEW FLYWHEEL HAD A COMPLETELY NEW LOOK. SO THEY BELIEVE IT WAS CHANGED DUE TO OTHERS HAVING THIS ISSUE AND DID THIS TO AVOID A RECALL.
Fuel/propulsion system, Oct 15, 2019
CAR WILL HESITATE AND ENGINE WILL DIE
Engine, Oct 12, 2019
VEHICLE WAS STATIONARY. NOTICED FLUID ON A HOSE UNDER THE FRONT PASSENGER SIDE WHILE PERFORMING AN OIL CHANGE. ALSO OBSERVED THE FLUID POOLING AND DISCOLORING UNDERSIDE OF ENGINE. BROUGHT VEHICLE TO LOUISBURG FORD. SERVICE TEAM INFORMED ME THAT THE TURBO HAD FAILED AND NEEDED TO BE REPLACED. COOLANT ALSO APPEARS LOW WITHOUT EXPLANATION. JUST BOUGHT VEHICLE USED FROM LOUISBURG WITH 74,000 MILES IN FEBRUARY 2019. NOW 86,000 MILES.
Power train, Engine, Oct 11, 2019
WHILE DRIVING THE CAR EXHIBITS AN ENGINE HIGH HEAR AND ENTERS SAFE MODE AND RAPIDLY DECELERATING. THIS HAPPENED ONCE AND WAS DIAGNOSED BY THE DEALER AS A BAD PART FROM A PREVIOUS RECALL 17S09. IT OCCURRED AGAIN JUST RECENTLY AND WAS SUPPOSEDLY REPAIRED (COOLANT HOSE PROBLEMS) AND DID IT AGAIN IMMEDIATELY AFTER LEAVING THE DEALER SERVICE DEPARTMENT. IN BOTH CASES THE VEHICLE WAS TRAVELING AT 50 MPH ON A BUSY ROAD AND WE WERE LUCKY TO EXIT THE ROAD TO A SAFE AREA. THE ORIGINAL RECALL WAS RELATED TO ENGINE FIRES BUT THIS IS ANOTHER SAFETY HAZARD. IT IS ALSO POSSIBLE THAT THE RECALL ACTION BY FORD IS INADEQUATE TO CORRECT THE CONDITION.
Other or unspecified, Fuel/propulsion system, Oct 11, 2019
I WAS TOLD 6 MONTHS AGO BY THE TIRE & LUBE PLACE BY THE FORD DEALERSHIP (THEY WORK WITH THE FORD DEALERSHIP) THAT IT LOOKED LIKE MY COOLANT TANK WAS POSSIBLY CRACKED, BUT WASN'T A BIG ISSUE SINCE IT STILL HELD "ENOUGH" ANTI-FREEZE. HOWEVER MY ENGINE LIGHT ENDED UP COMING ON LATER AND I FOUND OUT THAT IT WAS THE COOLANT SENSOR THAT WAS BAD. THIS IS ALREADY A RECALL WITH THE 2014 ESCAPE, BUT I KEEP GETTING TOLD THAT IS "IS NOT FOR MY VIN NUMBER!" ALSO, THE FUEL PUMP WAS BAD, SO I HAD TO REPLACE THAT AT THE EXACT SAME TIME. AND AGAIN, THAT IS ALREADY A RECALL AND I AM BEING TOLD "IT IS NOT FOR MY VIN NUMBER!"
Engine, Oct 10, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 70 MPH, THERE WAS AN AUDIBLE NOTIFICATION STATING THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS COASTED TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONTACT ALSO DETECTED OIL LEAKING FROM THE VEHICLE. MAC HAIK FORD OF GEORGETOWN (7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,375.
Other or unspecified, Engine, Oct 10, 2019
MY 2014 FORD ESCAPE WITH CLOSE TO 69K MILES ON IT STARTED RUNNING ROUGH, FELT AND SOUNDED LIKE IT HAD TO DO WITH TIMING IS THE VEHICLE. CHECK ENGINE LIGHT CAME ON DAYS LATER AND AROUND THE SAME TIME NOTICED LOW COOLANT ALERTS. TOPPED OFF COOLANT BUT ALSO NOTICED COOLANT WOULD BE RETURNED TO RESERVOIR WHEN REMOVING THE CAP TO REFILL. CAR CONTINUES TO RUN ROUGH SO I TAKE IT IN TO MY LOCAL MECHANIC. CODE COMES BACK SAYING IT'S A COIL PACKAGE. REPAIRS ARE MADE, CAR RUNS GREAT AND CHECK ENGINE LIGHT IS OFF. A DAY LATER THE LIGHT COMES BACK ON AND SO DOES THE LOW COOLANT WARNING. TOP OFF COOLANT AND DECIDE TO TAKE IT INTO A DEALER. I DO MY RESEARCH ONLINE AND FIND THIS IS IS QUITE A COMMON PROBLEM WITH THESE VEHICLES. DEALER TELLS ME I HAVE A COOLANT LEAK IN CYLINDER 3 MUCH LIKE OTHER REPORTS I READ. THEY CLAIM IT'S A DIFFERENT ISSUE FROM THE COOLANT RECALL FORD ISSUED. I HAVE A HARD TIME BELIEVING THIS IS THE CASE AND AM MINDBLOWN FORD DOESN'T HAVE A REMEDY FOR THIS ISSUE.
Steering, Oct 8, 2019
POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC
Steering, Oct 6, 2019
WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019