2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Fuel/propulsion system, Oct 4, 2019
THE VEHICLE INTERMENTANTLY WILL STALL INSTANTLY LIKE IT RUNS OUT OF GAS AND THAN YOU PULLOVER STOP AND PUT IT IN PARK AND IT STARTS RIGHT UP, I TOOK IT TO A MECHANIC AND THEY CANNOT FIND ANYTHING WRONG WITH IT! I SEEN THERE WERE RECALLS FOR 2014 FORD ESCAPES WITH THIS PROBLEM OF JUST STALLING FOR NO REASON WITH A COUPLE DIFFERENT REMEDIES REPAIRED BY FORD AND I CALLED FORD MOTOR COMPANY AND THEY SAID MY VIN DID NOT MATCH FOR THE RECALL. I DON'T UNDERSTAND WHY, IF I HAVE THE EXACT YEAR ESCAPE THE RECALL WAS FOR WHY THEY WILL NOT REPAIR OR REPLACE THE PART THE RECALL STATES IS THE PROBLEM. DO YOU HAVE TO HAVE A ACCIDENT/INJURIES OR DEATH DUE TO THIS PROBLEM BEFORE THEY WILL DO ANYTHING?
Latches/locks/linkages, Oct 2, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO GUS MACHADO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, (305) 238-9211) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE DOOR LATCH. THE INITIAL REPAIR TOOK PLACE IN JANUARY OF 2018 AND RECURRED ON OCTOBER 1, 2019. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT SINCE THE RECALL REPAIR WAS ALREADY PERFORMED ONCE, THEY WOULD NOT REPAIR IT AGAIN AT NO COST TO THE CONTACT. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 42,000.
Power train, Oct 2, 2019
WHILE SHIFTING THE TRANSMISSION FROM DRIVE TO PARK THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DID DEGRADE OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION DID ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS IN REVERSE. THERE WAS NO WARNING MESSAGE OR AUDIBLE CHIME. THE VEHICLE HAD TO BE TOWED ON FLAT BED. THE BUSHING DEGRADED TO THE POINT WHERE IT FELL OUT OF THE CABLE HOUSING. DOCUMENTS ARE AVAILABLE UPON REQUEST.
Steering, Sep 29, 2019
ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.
Power train, Sep 26, 2019
WHILE AT A STOP LIGHT, I WENT TO DRIVE WHEN THE LIGHT TURNED GREEN AND MY CAR WOULDN'T MOVE AFTER PRESSING DOWN ON THE GAS. THE RPMS DIDN'T GO UP AND THE CAR JUST SAT THERE WITH NO WARNING THAT THERE WAS AN ISSUE. I PUT THE CAR INTO PARK TO SWITCH GEARS BACK TO DRIVE AGAIN TO TRY AND GO AND THE CAR JERKED FORWARD AND THEN THE RPMS WENT UP AND STALLED A COUPLE OF TIMES AS I TRIED TO MAKE IT TO THE NEXT PARKING LOT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF BECAUSE I THOUGHT MAYBE THERE WAS A SYSTEM GLITCH SIMILAR TO A RECENT RECALL ON MY VEHICLE. AFTER ABOUT TEN MINUTES I TRIED AGAIN TO DRIVE IT AND THE CAR STARTED UP OKAY STILL WITH NO WARNING SIGNALS REGISTERING. DRIVING AFTER LESS THAN FIVE MINUTES THE CAR WOULDN'T CONTINUE DRIVING WHILE IN FORWARD MOTION AS I WAS PRESSING DOWN ON THE GAS DOWN THE STREET. I PUMPED THE GAS PEDAL MULTIPLE TIMES WITH NO SUCCESS OF BEING ABLE TO CONTINUE TO DRIVE AS THE CAR STARTED TO STOP IN THE MIDDLE OF TRAFFIC, SO I PROCEEDED TO TURN ON MY HAZARD LIGHTS AND TRY TO MAKE IT TO THE NEXT PARKING LOT AGAIN AS IT WAS SLOWLY STARTING AND STOPPING WHILE IN DRIVE JERKING FORWARD. THE CAR MADE IT THROUGH ANOTHER LIGHT AND THEN STARTED TO STALL AGAIN SO I TRIED TO CONTINUE TO FIND MY WAY TO THE PARKING LOT IN THE MALL AND OUT OF TRAFFIC. THE SIGNAL FOR TRANSMISSION WARNING APPEARED NOW AND I TRIED TO CONTINUE TO PRESS THE ACCELERATOR BUT THE CAR WOULDN'T MOVE BARELY BUT WAS ABLE TO PARK TO GET MY CAR TOWED TO THE DEALERSHIP BECAUSE I KNEW IT WAS NO LONGER SAFE TO TRY AND CONTINUE DRIVING THE CAR.
Engine, Sep 26, 2019
I HAVE ALREADY FILED A COMPLAINT REGARDING THE COOLANT LIGHT SENSOR THAT KEPT COMING ON WHEN THERE WAS COOLANT IN THE CAR. LESS THAN ONE WEEK AFTER PAYING TO HAVE THE SENSOR REPLACED, MY ENGINE LIGHT CAME ON FOR A CYLINDER 2 MISFIRE. SO NOW I AM BEING TOLD THIS IS A CRACKED HEAD GASKET. I HAVE OWNED THIS CAR FOR ONE MONTH AND IT HAS LESS THAN 100,000 MILES. THIS IS THE EXACT PROBLEM LISTED IN THE FORD RECALL 17S09 AND THIS VEHICLE WAS MADE AT THE PLANT ASSOCIATED WITH THE RECALL DURING THE TIMEFRAME. THE EXPENSE OF THIS REPAIR NEEDS TO BE PAID FOR BY FORD. IT IS EXPENSIVE AND NOW MY CAR IS NOT SAFE TO DRIVE.
Power train, Seat belts, Sep 26, 2019
SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL
Power train, Engine, Sep 26, 2019
TRANSMISSION WOULD NOT GO INTO GEAR CAR WOULD NOT GO FORWARDS.
Power train, Sep 25, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED MOVING AND ROLLED BACKWARDS TOWARDS A BUSY INTERSECTION. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SANDS FORD OF POTTSVILLE (1456 ROUTE 61 S, POTTSVILLE, PA 17901, (570) 622-1991) AT THE SUGGESTION OF THE MANUFACTURER. THE CONTACT WAS INFORMED THAT SINCE THE EXTENDED WARRANTY WAS EXPIRED, THE DEALER COULD NOT HELP WITH THE REPAIRS. THE FAILURE MILEAGE WAS 100,232.
Power train, Sep 24, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION HAD TO TURN THE IGNITION FROM START TO OFF SEVERAL TIMES BEFORE THE VEHICLE STARTED. ONCE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY WERE ABLE TO GAIN CONTROL AND TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TOM WOOD FORD (3130 96TH STREET, INDIANAPOLIS, IN 46240, 888-714-6941) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. *TT THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE ONCE AGAIN ON 10/6/19. *TR
Engine, Sep 24, 2019
IN LINE AT A FAST FOOD DRIVE THROUGH, CHECK ENGINE LIGHT AND TEMPERATURE GAUGE CAME ON. SHUT VEHICLE DOWN AND THEN DROVE TO THE DEALERSHIP, HAD A CYLINDER 3 MISFIRE AND LOW COOLANT. AFTER NUMEROUS TESTS I AM TOLD THAT MY ENGINE IS CONSUMING COOLANT AND THAT IT WILL NEED TO REPLACED.I WAS ALSO TOLD THAT THIS IS A COMMON AND KNOWN ISSUE AMONG MY VEHICLE/ENGINE TYPE YET NO RECALL HAS BEEN ISSUED.
Exterior lighting, Electronic stability control (ESC), Engine, Sep 23, 2019
THE CAR KEEP GIVING ME A MESSAGE THAT IS OVERHEATING, THEN THE AC START BLOWING HOT AIR BUT THE CAR IS NOT HOT. WITHIN 3 MINUTES THE MESSAGING AWAY THE AC START WORKING LIKE NOTHING HAPPENED. ALSO THE TRANSMISSION SEEMS NOT TO CHANGE AT ALL WHEN THIS IS HAPPENING TO THE CAR.
Power train, Sep 20, 2019
TRANSMISSION. THE TRANSMISSION IN THIS VEHICLE DIES AT AROUND 70,000 MILES. THIS IS A KNOWN DEFECT AND FORD HAS NOT YET ISSUED A RECALL. MY DAUGHTER ALMOST GOT INTO AN ACCIDENT DUE TO THE TRANSMISSION FAILING. IT IS REPREHENSIBLE THAT FORD IS ALLOWING THIS TO GO WITHOUT A RECALL. THEY ARE PUTTING PEOPLES LIFE AT RISK DUE TO GREED
Vehicle speed control, Other or unspecified, Engine, Sep 18, 2019
I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.
Power train, Sep 18, 2019
I WAS DRIVING ON THE EXPRESSWAY AND MY CAR STARTED TO SLOW DOWN. I ASSUMED IT WAS GAS BECAUSE MY TANK WAS LOW. I PUT GAVE IN MY CAR AND MY CAR DID NOT START UNTIL 2 TRIES. WHEN IT CAME ON THE TRANSMISSION LIGHT CAME ON AND MY CAR STARTED MAKEING A VERY LOUD WEIRD NOISE. I'VE ONLY HAD THE CAR TWICE AND THIS HAVE ALREADY HAPPENED TO ME TWICE
Power train, Sep 17, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT MOVED FORWARD TWO INCHES AND BACK TWO INCHES WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 31,170.
Engine, Sep 16, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE DISPLAYED AN OVERHEATING MESSAGE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE COOLANT LINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LOW IN THE VEHICLE AND WAS BURNING ETERNALLY; HOWEVER, THERE WAS NO LEAK. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Power train, Engine, Sep 10, 2019
THE VEHICLE WAS STATIONARY AND HAD NOT BEEN DRIVEN FOR MORE THAN 3 HOURS. I PUSHED THE REMOTE START AND THE CAR STARTED, BUT IT SHUT OFF ALMOST IMMEDIATELY. THE SHUT DOWN WAS DUE TO OVERHEATING. THE ENGINE WAS COOL AND THE COOLANT WAS TEPID AT BEST. THIS IS NOT AN OVERHEATING ISSUE. THE CAR WILL NOT RUN ON MORE THAN 2 CYLINDERS. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE RECALL FOR THE COOLANT SENSOR. THE CAR HAD TO BE TOWED TO THE DEALER WHERE I WAS CHARGED TO DIAGNOSE THE ISSUE. THIS SHOULD BE NO CHARGE SINCE IT WAS RECALLED FOR THE OVERHEATING ISSUE. THIS OVERHEATING HAS CAUSED MY TRANSMISSION AND TORQUE CONVERTER TO FAIL AS WELL. THE COST OF THE TRANSMISSION SHOULD BE REIMBURSED BY FORD SINCE THEY HAVE KNOW ABOUT THE OVERHEATING ISSUE FOR A LONG TIME NOW.
Engine, Sep 9, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS HOT. THE CONTACT MENTIONED THAT THE INDICATOR DID NOT ILLUMINATE WHILE THE VEHICLE WAS COOL. THERE WERE ALSO OTHER MULTIPLE UNKNOWN INDICATORS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,620.
Fuel/propulsion system, Sep 8, 2019
TAKATA RECALL WHILE I WAS DRIVING ON 95 MY CAR STARTED TO MAKE A WHINING NOISE AND STALLED OUT ON THE SHOULDER OF 95. WHEN TRYING TO START THE VEHICLE BACK UP. YOU CAN TELL THE WHINING NOISE WAS COMING FROM THE GAS TANK. I TOOK IT TO THE FORD DEALERSHIP BUT THEY ARE TELLING ME THERE IS NOTHING WRONG. IT HAPPENED TWO MORE TIMES AFTER AND SINCE I HAVE STOPPED DRIVING IT UNTIL I CAN FIND OUT WHAT IS WRONG WITH IT
Power train, Sep 8, 2019
TRANSMISSION FAILED AND EXTENDED WARRANTY REPLACED THE TRANSMISSION, THE CURRENT TRANSMISSION FAILED WITHOUT WARNINGTO THE OPERATOR WHILE DRIVING AT 45 MILES AN HOUR IN MODERATE TRAFFIC, LOSS OF LIFE WAS JUST NARROWLY AVOIDED DUE TO UNCOMING TRAFFIC. DOES SOMEONE GAVE TO BE DESEASED IN A CAR ACCIDENT BEFORE THIS IS FIXED ON THESE VEHICLES.
Steering, Sep 7, 2019, crash
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
Structure, Sep 5, 2019
ON DEC 31, 2018 OUR 2014 FORD ESCAPE HAD RECALL 16S30 COMPLETED AT RICHMOND FORD WEST IN GLEN ALLEN VA. KIT CJ5Z54264A26A, TO INCLUDE 4 DOOR LATCHES WAS USED TO REPLACE THE ORIGINAL 4 DOOR LATCHES ON THE RECALL INVOICE S212041. THE DEALERSHIP DOCUMENTED THE RECALL REPAIR AS 1.4 HOURS TO GET INSIDE THE DOORS AND PERFORM THE WARRANTY SERVICE. WE WERE NOT CHARGED FOR THE RECALL REPAIR. PRIOR TO THIS REPLACEMENT, AND AS SOLE OWNERS OF THE 2014 ESCAPE, WE HAD NOT HAD AN ISSUE WITH DOOR LATCH FAILURE. ON AUG 31, 2019 IN OXNARD, CA WE EXPERIENCED A DOOR LATCH FAILURE ON THE DRIVER SIDE REAR DOOR; IT UNEXPECTEDLY OPENED WHEN WE PARKED. WE WERE NOT ABLE TO CLOSE, LATCH OR SECURE THE DOOR. THE CAR DOOR ALERT SYSTEM INDICATED A DOOR WAS OPEN. WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT WOULD JUST BOUNCE BACK OPEN. WE REFERRED TO THE OWNER'S MANUAL FOR A QUICK FIX AND FOLLOWED THE MANUAL LOCK INSTRUCTIONS AND IT DID NOT WORK. WE SECURED THE DOOR BY ATTACHING A BUNGEE CORD TO THE OTHER REAR DOOR AND DROVE TO A DEALERSHIP. ON SEPTEMBER 3, 2019 AT SIMI VALLEY FORD IN SIMI VALLEY, CA THE SERVICE DEPARTMENT DIAGNOSED A DOOR LATCH FAILURE FOR THE REAR DRIVER SIDE DOOR AND RECOMMENDED A REPLACEMENT AT A CHARGE OF APPROXIMATELY $325. WE WERE INFORMED THE RECALL REPAIR HAD BEEN CLOSED OUT ON DECEMBER 31, 2018 BY RICHMOND VALLEY FORD. WE WERE TOLD THE REPLACEMENT PART IS NOT UNDER WARRANTY BECAUSE WE HAD EXCEEDED THE 12,000 MILE (OR 12 MONTH) THRESHOLD FOR REPAIRS UNDER WARRANTY. WE DO NOT BELIEVE THE DOOR LATCH IS A MILEAGE DEPENDENT REPAIR AND WE BELIEVE WE SHOULD BE COVERED UNDER THE ORIGINAL RECALL. WE ARE REPORTING THAT IT APPEARS THE RECALL REPAIR HAS ITSELF FAILED. THE FAILURE OF THIS PART CAN LEAD TO DEVASTATING CIRCUMSTANCES IN A SCENARIO OF A PASSENGER POSSIBLY FALLING OUT OF THE VEHICLE. PLEASE INVESTIGATE TO DETERMINE IF THE REPAIR OF THE RECALL HAS ALSO FAILED.
Steering, Sep 5, 2019
THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.
Engine, Sep 4, 2019
FORD 1.6L ECO-BOOST FAILURE. FORD KNOWS ABOUT THIS (NOT MINE, BUT THE ONGOING PROBLEMS). MY CAR HAS ONLY 74K MILES AND GREAT MAINTENANCE. THE VEHICLE OVERHEATED FOR A MOMENT. 2 WEEKS LATER, COOLANT FROM EXHAUST, BLOWN HEAD GASKET, WARPED HEAD. THIS IS A KNOWN PROBLEM WITH THE FORD 1.6L ECO-BOOST TURBO. FORD DUMPED THE ENGINE. OTHER COUNTRIES HAVE FORCED RECALLS (UK). THE NHTSA SHOULD DO THE SAME. THE SITUATION IS DRAMATIC AND CAN CAUSE MAJOR COLLISIONS.