2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Engine, Jun 13, 2019
THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.
Steering, Jun 12, 2019
DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.
Power train, Engine, Jun 12, 2019
I BEGAN LOSING COOLANT AFTER TAKING MY CAR IN FOR COOLANT LEVEL SENSOR RECALL. I ADDED WATER A FEW TIMES BEFORE I DECIDED NOT TO DRIVE IT ANYMORE. COULDN'T FIGURE OUT WHAT WAS HAPPENING TO MY 5 YEAR OLD LESS THAN 50,OOO MILE CAR. COULDN'T SEE ANY LEAK ON THE GROUND, DECIDED TO CHECK OIL, DIP STICK CAME BACK WITH WATER IN THE OIL. HAD IT TOWED TO FORD AND MY ENGINE IS BLOWN, WATER ALL IN TH ENGINE
Engine, Jun 10, 2019
MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD GASKET AGAIN. BRONDE'S SENT A CAR HAULER AND LOADED IT UP. HE TURNED THE KEY AND IT READ ENGINE FAILURE FAILURE FAILURE. IN 14 1/2 WEEKS I HAVE HAD MY CAR IN 3X FOR A BLOWN ENGINE. I AM STILL MAKING PAYMENTS ON THIS CAR AND IT IS JUNK.
Service brakes, Jun 10, 2019
BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!
Wheels, Jun 10, 2019
I WENT IN FOR AN OIL CHANGE, AND MY LUG NUTS HAD TO BE REPLACED BECAUSE THEY WENT "BAD." IT WAS EXPLAINED TO ME THAT THE LUG NUTS FOR THESE VEHICLES WERE BUILT IN 2 PARTS. WHEN THE WEATHER GETS COLD IT CAN CAUSE SWELLING AND DEBRIS TO GET TRAPPED IN BETWEEN. THEY TOLD ME ALL 20 OF MY LUG NUTS NEEDED REPLACED AND THIS JUST HAPPENS FROM TIME TO TIME. I WAS TOLD I HAD TO REPLACE THEM BECAUSE I WOULD BE UNABLE TO CHANGE MY TIRE IN THE EVENT OF A FLAT BECAUSE THE TIRE IRON WOULD NOT FIT AROUND THE LUG NUTS ANYMORE. WHEN ON MY WAY BACK TO THE DEALERSHIP IN THE SHUTTLE, MY COURTESY DRIVER WAS CHATTING WITH ME ABOUT WHAT I HAD DONE. I EXPLAINED THE SITUATION AND HOW I HAD TO PAY $150 TO GET MY LUG NUTS REPLACED. HE WAS SHOCKED IT WASN'T A RECALL. HE SAID THEY ALREADY KNOW THE MAKES AND MODELS AFFECTED BY THESE FAULTY LUG NUTS.
Steering, Jun 6, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB
Engine, Jun 5, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.
Power train, Jun 3, 2019
IN JANUARY 2019 MY DAUGHTER WAS DRIVING THE VEHICLE AND IT STOPPED IN THE MIDDLE OF THE STREET AND IT WOULD NOT GO BACKWARDS OR FORWARD AND THERE WAS A LOUD WHINING NOISE COMING UNDERNEATH THE HOOD. IT WAS TOWED TO A SHOP WHERE WE WAS TOLD THE TRANSMISSION WAS GONE BAD AND WE HADN'T HAD IT A YEAR. I WORK IN A CALL CENTER ON BEHALF OF DEALERSHIPS AND I HEAR THE SAME PROBLEM FROM CUSTOMERS ABOUT THE FORD ESCAPE AND FORD FOCUS ABOUT TRANSMISSIONS GOING BAD SKIPPING GEARS SEEMS LIKE WHEN YOU MASH THE ACCELARATOR WHICH IS WHAT WE EXPERIENCED AS WELL THE VEHICLE IS PARKED BECAUSE WE CAN'T DRIVE IT NEED A TRANSMISSION AND WE DONT5HAVE THE MONEY.
Power train, Jun 3, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION STOPPED WORKING AND THE VEHICLE LOST SPEED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER WITH MUCH EFFORT. GENE LATTA FORD (1565 CARLISLE ST, HANOVER, PA 17331, (717) 633-1999) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT RESEARCHED THE FAILURE HIMSELF AND FOUND THE CAUSE OF THE FAILURE TO BE THE TORQUE CONVERTER CLUTCH AND THE SHIFT SOLENOID. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE OFFICIALLY DIAGNOSED DUE TO PAST EXPERIENCES WITH OTHER REPAIRS. AFTER HEARING THE CONTACT'S CONCERNS WITH PAST DIAGNOSES, THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.
Other or unspecified, Jun 1, 2019
WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATING AND GET BACK TO NORMAL EVEN THE TWO MESSAGES ABOVE STILL APPEARS ON THE DASH. THEN AFTER A WHILE, THE TWO MESSAGES DISAPPEAR. THE CAR HAS BEEN CHECKED BY THE FORD COMPANY HERE AT MY COUNTRY, THE RESULT WAS NEGATIVE AND THE SYSTEM APPEARS TO BE NORMAL. HOWEVER, THE MESSAGES ABOVE APPEARS ONLY ON A HIGHWAY.
Power train, May 27, 2019
FORD ESCAPE WITH 77,000 STOPPED MOVING IN THE MIDDLE OF THE ROAD WHILE TRAVELLING OVER 30 MPH, TOWED TO A FORD DEALERSHIP WHO IS INDICATING THAT IT NEEDS A NEW TRANSMISSION.
Power train, May 25, 2019
WHILE DRIVING OUR 2014 FORD ESCAPE SE SHORTLY AFTER BEING SERVICED AT OUR LOCAL COGGIN FORD FOR A MAINTENANCE INCLUDING A TRANSMISSION FLUSH, THE VEHICLE BEGAN TO EXHIBIT PROBLEMS. THE VEHICLE HAD BEEN PLAGUED WITH PROBLEMS SINCE PURCHASE FROM A USED DEALER AND EACH TIME IT WAS BROUGHT TO FORD WHO CLAIMED TO FIX THE PROBLEM EVERY TIME. DESPITE THE VEHICLE BEING BROUGHT TO THE FORD DEALERSHIP IT CONTINUED TO HAVE MULTIPLE PROBLEMS WHICH SEEMED TO BE MISDIAGNOSED SUCH AS A WASTEGATE AND TURBO THAT NEEDED TO BE REPLACED WHEN THE INTAKE HOSE WAS SIMPLY NOT RECONNECTED AFTER RECALL ISSUES WERE SUPPOSEDLY ADDRESSED. THE VEHICLE WOULD INTERMITTENTLY SIGNAL THAT THE COOLANT LEVEL WAS LOW. WHILE SITTING AT A STOPLIGHT AFTER NORMAL OPERATION THE VEHICLE FAILED TO ENGAGE THE DRIVESHAFT ONCE THE ACCELERATOR WAS DEPRESSED. AFTER FAILING TO HEAR THE GEARS ENGAGE THE ACCELERATOR WAS RELEASED FOLLOWED BY A LOUD THUD AND THEN THE VEHICLE JERKED EXTREMELY AS THE GEARS ENGAGED AND THE VEHICLE BEGAN TO MOVE. THE VEHICLE THEN FELT AS IF IT WAS NOT FULLY CATCHING GEARS AS IT BEGAN TO OVER REV WHEN ATTEMPTING TO CONTINUE DRIVING. UPON THIS HAPPENING THE VEHICLE THEN ENGAGED A SAFETY MECHANISM WHERE THE VEHICLE ONLY ALLOWED FOR IT TO MOVE FAR ENOUGH FOR US TO PULL INTO A PARKING LOT AND SHUT IT OFF. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED HOME. THIS WAS AFTER GETTING THE VEHICLE BACK FROM FORD WHOM DID A DIAGNOSTIC STATING THAT THE RECALL ISSUES WERE TAKEN CARE OF AND THE TRANSMISSION FLUSH WAS COMPLETED. BEING THAT THE PROBLEMS HAD BEEN SO REPETITIOUS WE HAVE LEFT THE VEHICLE PARKED AND NO LONGER DRIVE IT DUE TO NOT BEING ABLE TO AFFORD THE COST OF A REPLACEMENT TRANSMISSION. IT IS OUT OF WARRANTY AND WE STILL OWE OVER 12 THOUSAND DOLLARS ON THE VEHICLE. NOW WE ARE STUCK WITH A CAR PAYMENT FOR A CAR WE CAN'T EVEN DRIVE AND THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE IT'S PURCHASE.
Electronic stability control (ESC), Engine, Fuel/propulsion system, May 24, 2019
THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.
Engine, May 24, 2019
WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.
Engine, May 22, 2019, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.
Other or unspecified, May 22, 2019
THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE.
Air bags, Other or unspecified, May 22, 2019, crash
"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL
Steering, May 19, 2019
WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.
Electrical system, Engine, May 17, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT PULLED OVER, DISCONNECTED AND RECONNECTED THE BATTERY, AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Engine, May 16, 2019
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Power train, May 16, 2019
PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.
Electrical system, Other or unspecified, May 15, 2019
WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.
Steering, May 14, 2019
I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.
Power train, May 14, 2019
FORD HAS RECALL #18S20 THE BUSHING DENIGRATES CAUSING THE CAR NOT TO PROPERLY SHIFT. THE DASH READS PARK BUT THE CAR IS IN REVERSE. THIS ALMOST CAUSE ME TO HIT ANOTHER CAR. VERY DANGEROUS. MY VIN# NOT COVERED UNDER RECALL IT SHOULD BE ITS THE VERY SAME ISSUE THE RECALL COVERS. IN A CVS PARKING LOT. FORD REFUSES TO REPAIR BECAUSE THE VIN NOT INCLUDED IN RECALL. HAD TO MANUALL PUT IN DRIVE BUT COULD NOT LEAVE CAR UNTIL SOMONE CAME TO HELP ME MANUALLY PUT IN PARK UNDER THE HOOD