2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Power train, Oct 1, 2018
I WAS DRIVING ABOUT 20 MPH AFTER ACCELERATING FROM A STOP AND THE TRANSMISSION SHIFTED OUT OF DRIVE. I COULD HEAR IT CLUNK AND FEEL THE CAR JERK. I STOPPED AND DOWNSHIFTED BUT NOTHING HAPPENED. I PUT IT IN PARK, TURNED OFF THE ENGINE. I RESTARTED IT, SHIFTED TO DRIVE AND SLOWLY ACCELERATED. I GOT ABOUT 20 YARDS AND IT SLIPPED OUT OF GEAR AGAIN. IT WOULDN'T SHIFT INTO ANY GEAR EXCEPT PARK. THIS WAS AFTER DRIVING ABOUT 100 MILES. I HAD NO ISSUES PRIOR TO THIS. NO WARNING LIGHTS CAME ON UNTIL ALL OF THIS HAPPENED AND AS I PULLED INTO MY DRIVEWAY A WARNING CAME ON SAYING "TRANSMISSION FAULT SEE SERVICE STATION". IT HAS 124,000 MILES ON IT. I'VE HAD IT FOR JUST UNDER 2 YEARS, BOUGHT USED, AND HAVEN'T HAD ANY ISSUES WITH THE TRANSMISSION BEFORE NOW. I RESEARCHED INFO ONLINE AND IT LOOKS LIKE THIS IS NOT AN ISOLATED PROBLEM, BUT FORD IS NOT RECOGNIZING THIS AS AN ISSUE. TRANSMISSIONS SHOULD NOT JUST BREAK DOWN FOR NO REASON, AND IF THEY DO, FORD SHOULD FIX THE PROBLEM.
Engine, Sep 30, 2018
17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.
Engine, Sep 30, 2018, fire
I WAS DRIVING MY CAR SOUTHBOUND ON I75 AND MY ENGINE BURST INTO FLAMES, LUCKY MY BROTHER WAS BEHIND ME AND COULD SEE THE FIRST UNDER THE CAR AND CALLED ME TO TELL ME TO PULL OVER AND GET OUT RIGHT AWAY. I GOT OUT AND THE CAR BURNT UP ON THE SIDE OF THE ROAD.
Power train, Sep 28, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
Power train, Sep 27, 2018, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL AND OVER A CURB. AS A RESULT, THERE WAS DAMAGE TO THE BODY AND UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO KING FORD (2450 E U.S. HIGHWAY 64 ALT, MURPHY, NC 28906, (828) 837-2121). THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT BE ABLE TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Sep 26, 2018
THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF DRIVING AFTER A LEAK RECALL WAS MADE. WE TOOK THE CAR AND HAD THE NECESSARY RECALL DONE. HOWEVER THE ENGINE STALLED THE CAR AND NOW WE HAVE TO SHELL OUT $6,000 FOR A NEW ENGINE DUE TO A CRACKED BLOCK. SINCE WE ALREADY TOOK THE CAR TO GET A LEAK RECALL ISSUE FIXED, WE ARE AFRAID THE NEW ENGINE WILL GET OVERHEATED AGAIN AND THE CAR WILL STALL. ALSO, WE WOULD HAVE TO SHELL OUT MORE MONEY FOR ANOTHER ENGINE.
Engine, Sep 26, 2018
MY CAR WITH ONLY 34,000 MILES OVERHEATED DRIVING ON THE HIGHWAY. I TAKE MY CAR FOR FOR OIL CHANGES AND SERVICE REGULARLY. THERE WAS NO INDICATION OF A PROBLEM UNTIL THIS HAPPENED. MY MECHANIC SAID I WAS LOW ON COOLANT AND AFTER FURTHER TESTING SAID I HAD A LEAK. HE THEN TOLD ME THAT THERE WAS A RECALL ON 2014 FORD ESCAPES FOR THIS EXACT PROBLEM. FORD'S NUMBER FOR THIS RECALL IS 17S09. I CALLED MY FORD DEALER AND WAS TOLD THAT EVEN TOUGH MY CAR WAS HAVING THE SAME ISSUE MY PARTICULAR CAR WAS NOT PART OF THE RECALL AND I WOULD HAVE TO PAY TO HAVE THE CAR FIXED. THINKING THIS WAS OUTRAGEOUS I CALLED FORD DIRECTLY. THEY AS WELL TOLD ME THE SAME THING. AFTER FURTHER RESEARCH I SEE THAT I AM NOT THE ONLY 2014 FORD ESCAPE OWNER THAT HAS BEEN TOLD THAT ALTHOUGH THEY HAVE THIS SAME SAFETY ISSUE OUR VEHICLE IS NOT INCLUDED IN THE RECALL. I BELIEVE FURTHER INVESTIGATION NEEDS TO BE DONE AND MORE CARS INCLUDED IN THIS RECALL.
Power train, Sep 25, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, THE "TRANSMISSION FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE TRANSMISSION FLUID, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
Engine, Sep 24, 2018
WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.
Power train, Sep 21, 2018
STOPPED AT RED LIGHT, VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS- TRANSMISSION WENT BAD WITHOUT WARNING. SEE ATTACHED RECEIPT FOR WORK PERFORMED
Engine, Sep 21, 2018
ENGINE COOLANT SENSOR FAULTY . BROUGHT TO THE DEALERSHIP 2 TIMES.
Other or unspecified, Sep 21, 2018
I PURCHASED THE VEHICLE IN 2016. AFTER TWO MONTHS IT BEGAN SPUTTERING BEFORE STARTING, AND SOMETIMES WOULD STALL. ONCE IN GEAR AND MOVING IT WOULD RUN FINE. SECONDLY, THERE ARE TIMES WHILE DRIVING THAT THE TRANSMISSION/ ENGINE SURGES WITHOUT WARNING. DURING THE LAST WEEK, IT HAS STALLED 4 TIMES AS I WAS COASTING TO TURN CORNERS. I HAVE TO RESTART IT AND IT SEEMS TO BE OKAY AFTER THAT. THIS IS A VERY DANGEROUS ISSUE AND I AM CONCERNED SOMEONE IS GOING TO RUN INTO ME WHEN IT STALLS.
Electrical system, Sep 20, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S INSTRUMENT CLUSTER FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Power train, Sep 18, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE GEAR SHIFT WAS IN THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH FORD HEMET (LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Electrical system, Sep 13, 2018
THE NUT CONNECTING THE BATTERY CABLE TO THE SOLENOID WAS CROSS THREADED AT THE FACTORY CAUSING THE VEHICLE NOT TO START.I FEEL THIS IS A SAFETY ISSUE AND FORD DOES NOT AGREE.
Suspension, Sep 13, 2018
DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.
Power train, Vehicle speed control, Engine, Sep 11, 2018
A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.
Electrical system, Other or unspecified, Engine, Sep 10, 2018, fire
ON 13 AUGUST 2018 MY FIANCE WAS DRIVING TO OUR NEW HOME WE'RE BUYING WHEN SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. I TOLD HER TO PULL OVER AND GRAB HER PURSE AND GET AWAY FROM THE VEHICLE. BY NOW FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. LUCKILY SHE HAD CRACKED OPEN THE DOOR BEFORE STOPPING BECAUSE BEFORE SHE STOPPED ALL THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. I HAD ARRIVED AT THE SCENE AND THE CARS FRONT END HAD VIRTUALLY MELTED WITHIN 5 MINUTES. IF MY FIANCE HAD NOT CRACKED OPENED THE DOOR SHE MOST ASSUREDLY WOULD HAVE BURNED TO DEATH. IF I HAD BEEN DRIVING I WOULD DEFINITELY HAVE HAD A DIFFICULT TIME ESCAPING AS I AM A DISABLED VETERAN WITH SEVERAL MOBILITY PROBLEMS. OUR CAR WAS LESS THAN 4 YEARS OLD WITH ONLY 64000 MILES ON IT. WE NEVER EXPECTED WE MIGHT POSSIBLY BE INJURED OR DIE FROM A NEWER VEHICLE. I REALLY HOPE THAT FORD MOTOR COMPANY WASN'T AWARE OF THIS ISSUE AS WE NEVER RECEIVED ANY NOTICE OF ANY PROBLEMS WHATSOEVER WITH THIS VEHICLE.
Engine, Sep 7, 2018
VEHICLE ERRATICALLY DISPLAYS OVERHEATING VISUAL AND AUDIBLE ALARM DURING MOTION OR STATIONARY. AFTER VEHICLE IS TURNED OFF FOR A FEW SECONDS, ALARMS GO OFF AND TEMPERATURE GAGE RETURNS TO NORMAL OPERATING TEMPERATURE. CHECK ENGINE LIGHT ON FOR A WHILE, THEN OFF, THEN BACK ON. DROVE TO FORD DEALER FOR SERVICE (DIDN'T NOTICE ANY PERFORMANCE ISSUES), AND THEY STATE THAT THE ENGINE NEEDS TO BE REPLACED, BECAUSE OF A CRACK IN THE COOLANT RESEVOIR, AND COOLANT IS GETTING INTO CYLINDER #3. I DON'T KNOW HOW THESE ARE RELATED. I HAVE NEVER NOTICED A COOLANT LEAK OR STEAM/SMOKE IN THE EXHAUST.
Steering, Sep 7, 2018
STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.
Power train, Sep 6, 2018
SHIFTER CABLE BROKE. WE WERE UNABLE TO SHIFT TRANSMISSION AFTER PULLING VEHICLE IN PARKING SPOT. WE HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY AND HAVE SHIFTER CABLE REPLACED AT A COSTS OF $526.40. WE ALSO HAVE ANOTHER OUTSTANDING COMPLAINT FILED FOR WIRING HARNESS BEING TOO SHORT AND WE HAD TO PAY FOR NEW SPLICES THAT OUR VIN WAS NOT COVERED BY A CURRENT RECALL. WE ASK THAT NHTSA LOOKING INTO THE STATUS OF THAT COMPLAINT FOR OUR REFUND AS WELL AS THIS ONE THAT THERE AGAIN APPEARS TO BE A CURRENT RECALL FOR, JUST NOT FOR OUR VIN.
Other or unspecified, Sep 6, 2018
RECALL: SHIFTER CABLE BUSHINGS, 2014 FORD ESCAPE PLEASE BE ADVISED, ON JUNE 12 2018 AS I WAS DRIVING IN MY GARAGE ON MY FORD ESCAPE. THE BUSHING IN THE TRANSMISSION SHIFTER CALBE DEGRADE AND CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. THE VEHICLE STATED MOVING AND DOWN THE HILL AND MY FRIEND HAD TO HELP ME STOP THE VEHICLE . SOMEONE WAS ALMOST HIT BY THE VEHICLE CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED CAR HAD TO BE TOWED TO DEALER IN ROCKFORD ,IL AND THE SERVICE MANGER AGREE TO SUBMIT MY BILL TO FORD COMPANY WHICH COST M E ($ 638.07) SERVICE MANGER ACKNOWLEDGED IT WAS A RECALL. AND AGREED TO SUBMIT MY INVOICE TO GET REIMBURSED. MY QUESTION IS, IF THE DEALER CAN FIX IT .WHY CAN'T FORD AUTHORIZE PAYMENT,BECAUSE I PAYED OUT POCKET. ROCK RIVER FORD (XXXX) I WILL NEVER EVER BUY A FORD CAR FROM NOR HAVE MY REPAIRS THERE ARE VERY UNPROFESSIONAL AND RUDE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Sep 6, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE DIGITAL ODOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. IN ADDITION, THE TRANSMISSION SYSTEM FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WOULD NOT "PULL WHILE HOT". THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,622. *TT*JB
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD (310 W. COLISEUM BLVD, FORT WAYNE, IN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,000.