2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Other or unspecified, Oct 5, 2017
STARTED CAR AND DROVE TO WORK EVERYTHING WAS WORKING NORMAL. GOT IN CAR TO RETURN HOME FROM WORK ON THE SAME DAY. STARTED VEHICLE AND MY FORD TOUCH SCREEN WENT BLACK WITH NO WARNING. RADIO STOPPED WORKING AND ANY SOUND FROM BLUETOOTH PHONE CONNECTION NOT WORKING.SCREEN IS COMPLETELY BLACK AND OCCASIONALLY "SYNC" IN WHITE LETTERS WILL APPEAR, BUT NOTHING ELSE.
Engine and engine cooling, Engine, Oct 2, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (401) 681-1300), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN CONSUMER STATED SHE WAS ADVISED PARTS NOT AVAILABLE UNTIL END OF YEAR 2017 UPDATED 7/24/18*JB *TR
Engine, Sep 28, 2017
RECALL 17S09 FOR ENGINE CYLINDER HEAD, POTENTIALLY LEADING TO CRACKS AND RESULTING IN OIL LEAKS. DEALERSHIP CYPRESS COAST FORD IN SEASIDE CA CONTINUES TO CLAIM THEY DO NOT HAVE THE PARTS TO RESOLVE THE RECALL. I CONSIDER THIS TO BE A HUGE SAFETY HAZARD AND SINCE I DRIVE MY CAR EVERYDAY I AM AT RISK BECAUSE THE DEALERSHIP HASN'T RESOLVED THE RECALL/ DEFECT.
Steering, Sep 25, 2017
A FAULT IN THE ELECTRIC POWER STEERING (EPS) SYSTEM RESULTED IN AN IMMEDIATE LOSS OF POWER STEERING ASSIST WITHOUT WARNING TO THE DRIVER. THIS UNEXPECTEDLY INCREASED THE STEERING EFFORT FORCE NECESSARY TO STEER THE VEHICLE AT LOWER VEHICLE SPEEDS, WHICH INCREASED THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
Latches/locks/linkages, Sep 25, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR DRIVER'S SIDE DOOR OPENED AND THE CONTACT WAS EJECTED FROM THE VEHICLE AS THE DRIVER WAS MAKING A RIGHT TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT WAS NOT WEARING A SEAT BELT AND SUSTAINED INJURIES TO THE LEFT FOREFINGER, BOTH LEGS, THE RIGHT CALF, THE RIGHT KNEE, AND SIGNIFICANT BRUISING AND PAIN TO THE BACK. MEDICAL ATTENTION WAS REQUIRED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 4,000.
Fuel/propulsion system, Sep 23, 2017
WITH ABSOLUTELY NO NOTICE, CAR DASHBOARD WARNS ENGINE HAS HIGH TEMP AND TO PULL OVER SAFELY! I PULLED INTO THE NEAREST PARKING LOT AND POPPED THE HOOD TO FIND THE CAR WAS OVERHEATING! THE COOLANT RESERVOIR WAS EMPTY- AND I NOTICED A SLOW DRIP NEAR MY TIRE. THERE WAS A VERY MINIMAL AMOUNT OF SMOKE. I CALLED A FRIEND TO BRING COOLANT AND AFTER ALLOWING THE SYSTEM TO COOL DOWN, ADDED ENOUGH TO GET ME HOME. NOT EVEN THREE MILES AWAY, AND IT'S ALREADY EMPTY AGAIN. I CALLED FORD AND THEY SAID THERE IS A RECALL SPECIFIC TO THIS PROBLEM ON 2013'S BUT DOES NOT APPLY TO MY VEHICLE. THIS NEEDS TO BE EXPANDED ASAP BEFORE MORE FORDS OVERHEAT AND POTENTIALLY CATCH ON FIRE!! THERE ARE BARELY 35,000 MILES ON THE VEHICLE. I WAS DRIVING 35 AND UNDER ON CITY STREETS FOR NOT EVEN 15 MINUTES WHEN THIS HAPPENED.
Suspension, Sep 21, 2017
REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK ABSORBERS MAY BE DEFECTIVE. FORD SAYS PART NOT COVERED, BUT THERE IS A SAFETY ISSUE DUE TO DEFECTIVE PART.
Wheels, Service brakes, Sep 21, 2017
BREAKING MAKES KNOCKING SOUND
Engine, Sep 18, 2017
I AM AWARE OF A RECALL FOR MY CAR WHICH CAN RESULT IN AN ENGINE FIRE DUE TO A CRACKED HEAD. WHEN I CHECK FOR A RESOLUTION ALL I SEE IS THAT FORD HAS A PLAN TO CORRECT.. BUT THERE HAS BEEN NO ACTION TAKEN TO IMPLEMENT THE REPAIR.. WHEN DO THEY HAVE TO START ACTING ON THE RECALL?
Fuel/propulsion system, Sep 18, 2017
FUEL PUMP SENSOR NOT WORKING RIGHT. NOT LETTING ENOUGH AIR IN. MAKING THE CAR STALL WHEN IN DRIVE.
Power train, Sep 14, 2017
108,000 MILES GOING DOWN EXPRESSWAY AT 75 MPH WHEN THE TRANSMISSION CATASTROPHICALLY FAILED AND HAD TO COAST ONTO THE SIDE OF THE EXPRESSWAY. COMPLETE TRANSMISSION AT JUST OVER 100,000 MILES ON A 2014 (ONLY 3 YEARS) OLD IS NOT ACCEPTABLE AND COULD CREATE UNSAFE DRIVING CONDITIONS. I WAS FORTUNATE TO BE ABLE TO COAST TO THE SHOULDER.
Electrical system, Other or unspecified, Visibility/wiper, Sep 13, 2017
THE VEHICLE WAS IN MOTION BEING DRIVEN WHEN HEAVY RAIN BEGAN. THE WIPERS WOULD NOT TURN ON IN ANY LEVEL, MANUAL OR OTHERWISE. THIS CREATED AN EXTREAMLY DANGEROUS SITUATION WITH LITTLE TO NO VISIBILITY. THE DEALER DID NOT DISCLOSE THE PROBLEMS WITH THE 2014 FORD ESCAPE BCM BUT INDICATED WAS THE CAUSE. THEY HOWEVER DID NOT REPLACE IT, BUT DID CHARGE $450 FOR DIAGNOSIS ONLY. NO ACTUAL REPAIR WAS MADE. THIS VEHICLE SHOULD BE UNDER RECALL. IT IS AGAIN AFFECTING THE WIPER CONTROL INTERMITTENTLY.
Engine, Sep 5, 2017
VEHICLE COMMONLY OVERHEATS, LOSS OF COOLANT. OVERHEATING OCCURS WHEN TRAVELING UPHILL AT GREATER THAN 40 MPH WITH AIR CONDITIONING ON, OR IN ANY GEAR WHEN ENGINE SPEED IS HELD ABOVE 3500 RPM AND AIR CONDITIONING IS ON. COOLANT LOSS OCCURS AT ABOUT 20 OZ PER 1000 MILES DRIVEN
Other or unspecified, Sep 5, 2017
I HAVE THE TITANIUM FORD ESCAPE AND MY SUNROOF IS LEAKING ALL OVER. I JUST FINANCED THE CAR 2 MONTHS AGO AND HAVE TAKEN IT TO TWO DIFFERENT PLACES AND THEY CANNOT FIND THE ISSUE. IT LEAKS SO MUCH THAT THAT WATER DRIPS ON ME WHEN IT RAINS. I HAVE SEEN MANY COMPLAINTS AND EVEN SOME THAT HAVE RECALLS BUT WHEN I CALLED FORD TODAY THEY STATED THAT MY PARTICULAR MODEL DOES NOT HAVE A RECALL. WHEN I GOOGLED IT MANY PEOPLE HAVE ALSO HAD THE SAME ISSUE AND EDMUNDS.COM STATES THAT OVER 2,000 CARS DO HAVE A RECALL FOR IT. THE SEAL ON THE SUNROOF IS NOT THE ISSUE BECAUSE IT HAS BEEN CHECKED. I DO NOT UNDERSTAND WHY ONLY SOME OF THE MODELS HAVE RECALLS AND SOME DO NOT IF WE ARE ALL HAVING THE SAME ISSUE.
Engine, Sep 1, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SPANGLER MOTORS (LOCATED AT 5620 PA-405, MILTON, PA 17847 (570) 742-8725) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 31, 2017
VEHICLE HAS STALLED WHILE IN MOTION ON NUMEROUS OCCASIONS, THIS HAS BEEN HAPPENING FOR OVER A YEAR. IF THE ENGINE IS TURNED OFF AND THEN TURNED BACK ON, IT WILL SOMETIMES RUN JUST FINE, OTHER TIMES IT WILL DRIVE FOR 5-10 MINUTES AND THEN DO THE SAME THING. IF IT SITS FOR A PERIOD OF TIME, IT WILL THEN DRIVE FINE. THE CHECK ENGINE LIGHT WILL OR WILL NOT COME ON WHEN IT DOES THIS. I HAVE HAD IT IN SEVERAL TIMES TO HAVE THIS CHECKED AND IT IS CURRENTLY IN THE SHOP HAVING THE THROTTLE BODY REPLACED TO THE TUNE OF ALMOST $900. ALL OF THESE INCIDENCES HAPPENED WHILE DRIVING ON A CITY STREET. PRIOR TO THE CAR ACTING UP, THE CAR HAD BEEN IN PARK IDLING FOR ABOUT 5 MINUTES. THE DATE LISTED BELOW IS THE MOST RECENT DATE THIS OCCURRED.
Engine, Aug 29, 2017, fire
I WAS DRIVING ON A HIGHWAY WHEN AN ALERT APPEARED ON MY DASHBOARD: "ENGINE ERROR 1"--- AND, I NOTICED MY BATTERY LIGHT WAS ON. IMMEDIATELY, THE VEHICLE SLOWED, BUT I WAS ABLE TO EEK TO AN EXIT AND STOP ON THE SIDE OF THE FRONTAGE ROAD. I TURNED OFF THE VEHICLE. AS I CALLED FOR A TOW TRUCK, I NOTICED SMOKE SLOWLY WAFTING FROM BENEATH THE HOOD, NEAR THE WINDSHIELD...AND THEN I SPOTTED AN ORANGE FLAME. I QUICKLY EXITED THE VEHICLE AND CALLED 911. AFTER THE FIREMEN STOPPED THE FIRE, I SAW THE FRONT OF THE VEHICLE, ON THE DRIVER'S SIDE, HAD MELTED AWAY.
Engine, Aug 25, 2017
I BOUGHT THE VEHICLE BRAND NEW IN JULY 2013. IT WAS ONE OF THE FIRST 2014 ESCAPE MODELS MADE. AFTER A YEAR OF OWNING IT (2014), I TURNED THE VEHICLE ON ONE MORNING AND I RECEIVED AN ERROR MESSAGE STATING "ENGINE FAULT - SERVICE NOW". I PROCEEDED TO TURN THE CAR OFF, THEN BACK ON, AND THE MESSAGE WAS GONE. WHEN I TOOK IT IN TO THE DEALER FOR AN OIL CHANGE, I MENTIONED WHAT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING UNLESS THE MESSAGE WAS STILL ON THERE. OVER THE NEXT COUPLE OF YEARS (2015-2016), I WOULD GET THE MESSAGE RANDOMLY, BUT IT WOULD GO AWAY AFTER I RESTARTED THE VEHICLE. THE DRIVING SEEMED TO BE THE SAME, SO IT DIDN'T CAUSE TOO MUCH CONCERN. IN THE LAST FEW MONTHS (2017), I HAVE NOTICED THE MESSAGE RETURNING "ENGINE FAULT - SERVICE NOW." WHEN I TOOK THE CAR IN FOR A RECALL, I MENTIONED THE ERROR AGAIN AND THEY WERE ABLE TO DETERMINE WHAT IT WAS - THEY NEEDED TO REPLACE THE WIRE SPLICE. WHAT CONCERNS ME IS THAT OTHER FORD ESCAPES HAVE BEEN RECALLED WITH THIS PROBLEM, AND I'VE BEEN DRIVING AROUND WITH A SAFETY ISSUE SINCE I PURCHASED IT IN 2013.
Engine, Aug 16, 2017
FORD MOTOR COMPANY ANNOUNCED A RECALL REGARDING LEAKING COOLANT, RESULTANT CRACKED CYLINDER HEADS, AND RESULTANT UNDERHOOD/VEHICLE FIRES, ON MARCH 27, 2017. THE MANUFACTURER'S AND NHTSA'S RECALL NUMBER IS 17S09. THIS IS A CRITICAL SAFETY ISSUE, AS VEHICLE FIRE'S ARE LIKELY TO RESULT IN INJURY AND OR DEATH. AS OF AUGUST 16, 2017, FORD HAS NOT MADE AVAILABLE ANY REMEDY WHATSOEVER FOR THIS ISSUE; FORD HAS FAILED TO TIMELY CORRECT THE PROBLEM. MOREOVER, FORD'S PROPOSED REMEDY, WHICH AGAIN IS NOT AVAILABLE 5 MONTHS AFTER ITS IDENTIFYING THE ISSUE, IS A COOLANT LEVEL SENSOR, WHICH DOES NOT ADDRESS AT ALL THE UNDERLYING ISSUE OF LEAKING COOLANT, AND THUS DOES NOTHING TO PREVENT THE RESULTANT VEHICLE/UNDERHOOD FIRES.
Latches/locks/linkages, Aug 15, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUSS FORD LINCOLN (LOCATED AT 111 S. RT. 31, MCHENRY, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS SHOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 14, 2017, fire
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, A HIGH TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT IN THE VEHICLE WAS LEAKING. THE INDEPENDENT MECHANIC ADDED COOLANT AND THE LIGHT TURNED OFF. WHILE DRIVING HOME, THE CONTACT NOTICED LOW COOLANT LEVEL IN THE VEHICLE. THE CONTACT SPOKE WITH PREMIER FORD (2120 US-45, COLUMBUS, MS 39705) WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), AND THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED; HOWEVER, THEY WOULD MAKE A NOTE OF THE INCIDENT AND INFORM NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,100.
Electrical system, Aug 14, 2017
INSTRUMENT CLUSTER IS INOPERATIVE
Fuel/propulsion system, Aug 10, 2017
WHILE DRIVING ON A BUSY STREET THE CAR STALLED AND WOULD NOT TURN OVER TO RESTART. OTHER VEHICLES HAD TO SWERVE TO AVOID COLLISION WHILE IT STALLED AND PUSHED TO A SAFE LOCATION. ONCE TAKEN TO THE MECHANIC IT WAS IDENTIFIED AS THE FUEL PUMP BEING THE PROBLEM. EVEN THOUGH MY VIN NUMBER WAS NOT IDENTIFIED IN THE RECALL OF OTHER 2014 FORD ESCAPE IT SHOULD BE LOOKED INTO EXPANDING THE RECALL DUE TO THE POSSIBILITY OF DANGER TO PASSENGERS IN THE VEHICLES.
Structure, Aug 7, 2017
DELAY IN GETTING RECALL TAKEN CARE OF. NOTIFIED A YEAR AGO OF RECALL, FINALLY RECEIVED LETTER IN MAY THAT PARTS WERE AVAILABLE, SCHEDULED APPOINTMENT FOR 7/19/2017. DEALER CANCELED THE APPOINTMENT 2 DAYS BEFORE SAYING PARTS WERE NOT AVAILABLE. IT IS NOW 1 MONTH LATER AND THE DEALER HASN'T EVEN ORDERED THE PARTS.