2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Engine, Aug 3, 2017
MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.
Electrical system, Engine, Aug 2, 2017
VEHICLE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT CREATING A SERIOUS SAFETY ISSUE.
Steering, Jul 31, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.
Engine, Jul 30, 2017
MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.
Latches/locks/linkages, Engine, Jul 25, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Latches/locks/linkages, Jul 25, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAYBROOK DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.
Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Jul 23, 2017
WHILE THE VEHICLE WAS IN MOTION, IT STALLED ONCE WHILE I WAS PULLING IN TO A PARKING SPACE. MY FOOD WAS ON THE BRAKE AT THAT TIME. THERE WAS PLENTY OF GAS IN THE TANK. THERE WERE NO ALERT LIGHTS ON PRIOR TO STALLING. TODAY, WHILE DRIVING ON A CITY STREET, THE VEHICLE STALLED AS I HAD MY FOOT ON THE ACCELERATOR. AGAIN, THERE WAS PLENTY OF GASS IN THE VEHICLE. I WAS SAFELY ABLE TO PULL OVER. THE VEHICLE WAS ABLE TO START AGAIN WITHOUT DIFFICULTY AND NO PROBLEMS FOR THE REMAINDER OF THE DRIVE HOME.
Other or unspecified, Jul 19, 2017
MY 2014 FORD ESCAPE HAS BEEN RECALLED FOR THE ENGINE OVER HEATING. I HAVE HAD TO GET IT TOWED TWICE NOW BECAUSE IT CONTINUES TO OVER HEAT DUE TO A LACK OF COOLANT (IT DISAPPEARS FOR SOME REASON AND NO ONE KNOW WHERE IT GOES). I THEN HAVE TO GET A RENTAL CAR FOR THE WEEK OR HOWEVER LONG IT TAKES THEM TO FIX IT. FORD DOES NOT HAVE A PLAN TO FIX THE ISSUE INSTEAD THEY WILL INSTALL A SENSOR TO HELP MONITOR THE COOLANT LEVEL AND WARN ME BEFORE THE CAR OVERHEATS. THIS JUST TRANSFER THE BURDEN ONTO ME TO CONTINUOUSLY ADD COOLANT TO A NEW CAR THAT SHOULDN'T NEED IT HAD IT BEEN MADE CORRECTLY. AT THIS POINT I DON'T EVEN WANT THE CAR ANYMORE BECAUSE IT IS UNSAFE AND A HUGE INCONVENIENCE. THIS HAPPENS WHILE I AM DRIVING AND IT WARNS ME TO IMMEDIATELY PULL OVER.
Engine, Jul 17, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Jul 16, 2017
MOUSE KILLED IN BETWEEN AC/HEAT FAN BLOWER & CABIN AIR FILTER ! 2ND TIME THIS HAS HAPPEN. 1ST.TIME GOT FIX UNDER WARRANTEE.NOW MY WARRANTEE IS UP (39000 MILES) CAR WAS MOVING 500FT. FROM HOME. TURNED AC ON ,BANG! BANG! TURN IT OFF/ I KNEW WHAT HAPPEN. THE 1ST. TIME THEY HAD TO REPLACE FAN BLOWER / IT VIBRATES LOUDER THAN OUR MOTOR ,NOWITS DOING IT AGAIN.I GOT THE BACK HALF OF MOUSE VACCUM OUT FROM THE CABIN COMPARTMENT. MY ? HOW ARE THEY GETTING IN THERE. I'LL SHOW YOU WHAT I FOUND AN EXPLAIN. IN THE ENGINE COMPARTMENT FORD DIDN'T PUT A SCREEN OVER BLOWER ENTRANCE,.SO I PUT ONE, I RUN MY FAN ON LOW.
Steering, Suspension, Electronic stability control (ESC), Jul 14, 2017
POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG
Engine, Jul 14, 2017
ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.
Latches/locks/linkages, Jul 12, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL CLOUGH FORD OF WINDSOR, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Structure, Latches/locks/linkages, Jul 11, 2017
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN
Power train, Jul 10, 2017
SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS REFUSED TO COVER ANY REPAIRS. FORD MOTOR COMPANY INFORMED ME THAT THEY "SELF REPORT" CLAIMS LIKE THIS TO NHTSA AND PROVIDE NHTSA WITH MY CONTACT INFORMATION. THEY ALSO TOLD ME MY ONLY OPTIONS WOULD BE TO FILE A LAWSUIT AGAINST FORD OR REPORT THE ISSUE TO NHTSA AS A SAFETY CONCERN. I BELIEVE THIS VEHICLE HAS AN INHERENT DEFECT THAT IS A SERIOUS SAFETY ISSUE.
Other or unspecified, Engine, Jul 7, 2017
I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO
Engine, Fuel/propulsion system, Jul 7, 2017, fire
WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.
Fuel/propulsion system, Jul 6, 2017
MY CAR COMPLETELY SHUT OFF GOING G 60MPH IN THE FAST LANE ON THE HIGHWAY ENDANGERING ME AND MY 2 YOUNG KIDS IT WOULD NOT RESTART AFTER MANY ATTEMPTS, , MONTHS PRIOR I COMPLAINED TO DEALER THAT MY CAR WAS JERKING AND SOMETIMES FELT AS IT WASN'T GETTING FUEL. BUT THEY CONTINUE TO TELL ME NOTHING IS WRONG WITH MY CAR BUT SINCE IT SHUT OFF IT'S AT THE DEALERSHIP AND WAS TOLD THE FUEL PUMP MALFUNCTIONED. *TR
Suspension, Jul 5, 2017
WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.
Power train, Engine, Jul 5, 2017
WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.
Engine and engine cooling, Engine, Jun 29, 2017, fire
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR
Steering, Jun 18, 2017
STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL
Seats, Jun 16, 2017, crash
I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.