2014 Ford Escape

Problems, recalls and owner-reported issues

Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,086

Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.

Primary concernEngine725 reports · 35% of complaints
Owner complaints2,086Filed with NHTSA
Recall relationship16 safety recallsNHTSA campaign records

What owners report most often

  1. Engine725
  2. Power train481
  3. Other or unspecified272
  4. Electrical system214
  5. Engine and engine cooling187
  6. Steering151
  7. Fuel/propulsion system121
  8. Structure84

Recalls and investigations

  1. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  2. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  5. Seat beltsJul 25, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.

    The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.

    Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

    Campaign 17V472000 on NHTSA.gov

  6. Engine and engine cooling, engineMar 27, 2017

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Campaign 17V209000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, instrument cluster/panelJun 24, 2015

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

    Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

    Campaign 15V406000 on NHTSA.gov

  9. Fuel system, gasoline, delivery, fuel pumpJan 9, 2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Campaign 15V005000 on NHTSA.gov

  10. Air bagsSep 26, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

    Campaign 14V597000 on NHTSA.gov

  11. Fuel system, gasoline, deliverySep 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.

    A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.

    Campaign 14V525000 on NHTSA.gov

  12. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  13. Visibility, sun/moon roof assemblyJul 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.

    If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.

    Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.

    Campaign 14V403000 on NHTSA.gov

  14. Structure, body, doorMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

    A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

    Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

    Campaign 14V239000 on NHTSA.gov

  15. Air bags, frontal, sensor/control module-inactiveMay 7, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

    Campaign 14V237000 on NHTSA.gov

  16. Seats, front assembly, reclinerApr 2, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

    Campaign 14V164000 on NHTSA.gov

Representative owner complaints

2,086 reports, newest first.

  1. Engine, Nov 21, 2016, fire

    FORD - 2014 FORD ESCAPE (BUILT IN 2013). THE CAR WAS PARKED IN THE PARKING LOT, TURNED OFF AND AN HOUR AND A HALF LATER I WAS NOTIFIED IT WAS ON FIRE. THE FIRE STARTED UNDER THE HOOD AND ACCORDING TO THE FIRE MARSHAL THE HEAVIEST DAMAGE WAS LOCATED NEAR THE AIR FILTER AND BATTERY. ENGINE COMPARTMENT WAS HEAVILY DAMAGED.

  2. Wheels, Nov 21, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER DIAGNOSED THAT ALL FOUR TIRE RIMS WERE PACKED WITH SNOW AND CAUSED THE VEHICLE'S WHEEL BALANCE TO FAIL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,900.

  3. Structure, Nov 17, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FROM THE FRAME AND IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

  4. Electrical system, Electronic stability control (ESC), Nov 16, 2016

    THIS CAR HAS LESS THAN 44 MILES AND IS ALL BREAKING DOWN, WHEN THE BATTERY WHEN DOWN ALL ELECTRICAL PARTS ARE NOT WORKING CORRECTLY WINDOWS ARE GOING UP AND DOWN WITH OUT PUSHING THE BUTTON, LIGHTS TURN ON AND OF BY THEN SELF'S, IS JUST TO NEW TO HAPPEN ALL THIS PROBLEM, HA MONEY THAT THEY CHARGE (DEALER ) IS TO EXPENSIVE, AND I SUPPOSE PAID EVERY MAINTENANCE FOR INSPECTION TO SEE IF MY CAR IS DOING OK , LAST TIME THEY INSPECTED AND DIDNT SEE THE BATTERY PROBLEM , THE MISSING SCREW IN THE CONTAINER OF REFRIGERANT, AND LOW OIL LEVEL IN THE BRAKE CONTAINER. THAT NOT HAVE WARRANTY ANY MORE , LIKE THEY KNOW ALL READY THAT IT WILL BE PROBLEM WITH THE ELECTRICAL PART. I THINK THIS CARS ARE THE WORSE WHEN THEY ARE ELECTRICALL OR TO MUCH "TECHNOLOGY" I WAS IN LOS ANGELES AREA FAR AWY FROM HOME AND A PLACE THAT SEEM DANGEROUS..... IT WASNT SAFETY TO BE IN THAT PLACE WITH MY BROKEN NEW CAR. T THIS SHOULD BE A RECALL TO SEE ID ELECTRICAL ARE WORKING CORRECTLY , THIS NOW IS GOING A COST A FORTUNE, ...THIS IS NOT RIGHT, I DIDNT FEEL SAFE SINCE MY WINDOWS WAS OPEN , WAS IN THE NIGHT AND NEAR TO A LIQUOR STORE AND REHAB CENTER. PEOPLE ACTING ESTRANGE ASKING FOR MONEY , COULD NOT CLOSE MY WINDOWS

  5. Engine, Nov 11, 2016

    I DROVE 25 MILES IN TRAFFIC TO PICK UP MY KIDS FROM DAYCARE. WHEN I GOT THE KIDS IN THE CAR TO GO HOME AND THE CAR WAS IN MOTION TURNING LEFT ONTO A BUSY HIGHWAY TURN/MERGE LANE, ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND ENGINE TEMPERATURE GAUGE WENT ALL THE WAY UP. I PULLED OVER AND CHECKED MY COOLANT. THERE WAS SO MUCH PRESSURE WHEN I TURNED THE LID, I THOUGHT THE COOLANT TANK WAS GOING TO EXPLODE. THE TEMPERATURE IN MY CAR WENT DOWN AND I WAS ABLE TO MAKE IT TO A MECHANIC CLOSE BY. THEY SAID I NEEDED A NEW COOLANT BYPASS SOLENOID. IT WAS REPLACED AND THE CAR HAS SEEMED FINE. NOW, 1 MONTH LATER, IT IS LEAKING COOLANT. I READ ABOUT A RECALL FOR THE SAME THING WHERE CARS CAUGHT FIRE BUT MY MODEL YEAR IS NOT COVERED UNDER THE OLD RECALL. I BELIEVE FORD NEEDS TO EXPAND THE RECALL AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY TWO SMALL CHILDREN AND THE POSSIBILITY OF IT CATCHING ON FIRE! I HAVE 78000 MILES ON THE CAR AND WAS PURCHASED 7/28/2013.

  6. Other or unspecified, Nov 11, 2016

    THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPERATE. IT DOES NOT APPEAR TO HAVE HAD ANY OUTSIDE CAUSE; THE GLASS IS ALL ON THE OUTSIDE OF THE CAR.

  7. Latches/locks/linkages, Nov 4, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  8. Latches/locks/linkages, Nov 3, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR, THE LATCH FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PART FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TR

  9. Structure, Oct 26, 2016

    DRIVE SIDE DOOR OPEN WHEN DRIVING BY SELF. *TR

  10. Structure, Oct 24, 2016

    REAR OUTSIDE DOOR HANDLES STICK. EXCESSIVE FORCE HAS TO BE USED TO OPEN THE DOORS. PARTS HAVE FALLEN OUT OF HANDLE INSIDE DOOR.

  11. Other or unspecified, Oct 19, 2016

    A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. AS OF 9/2/16, FORD'S INVESTIGATION INTO THIS CONCERN HAS IDENTIFIED A TOTAL OF ONE ALLEGED ACCIDENT AND THREE ALLEGED INJURIES THAT FORD BELIEVES MAY BE RELATED. ONE ALLEGED INJURY WAS TO AN OCCUPANT'S ARM FROM A DOOR THAT REPORTEDLY OPENED AND BOUNCED BACK. ANOTHER INJURY INVOLVED A DRIVER WHO ALLEGED HER HAND WAS INJURED WHEN TRYING TO GRAB A DOOR THAT OPENED. THE THIRD INJURY WAS TO AN OCCUPANT WHO ALLEGEDLY RECEIVED SCRATCHES FROM A REAR DOOR THAT OPENED WHILE DRIVING. FORD HAS NO FURTHER INFORMATION RELATING TO THESE REPORTS. THE ALLEGED ACCIDENT OCCURRED AFTER THE DRIVER'S DOOR REPORTEDLY OPENED IN A PARKING LOT AND RESULTED IN BUMPER DAMAGE, BUT FORD HAS NO ADDITIONAL INFORMATION. *TR

  12. Air bags, Oct 18, 2016, crash

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE MERGED RAPIDLY AHEAD CAUSING A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LOWER BACK INJURY AND THE PASSENGER LOCATED ON THE REAR DRIVER'S SIDE SEAT IN A BOOSTER SEAT SUSTAINED A RIGHT KNEE INJURY. THERE WAS NO INJURY TO THE PERSON IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO ONE WAS TRANSPORTED FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS PENDING BODY REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB

  13. Structure, Oct 17, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,300.

  14. Latches/locks/linkages, Engine, Oct 17, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE HOOD UNLATCHED INDEPENDENTLY AND FRACTURED THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

  15. Latches/locks/linkages, Oct 14, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Power train, Oct 14, 2016

    WHILE DRIVING ON THE HWY AT 72MPH ON CRUISE CONTROL, THE TRANSFER CASE FAILED, CAUSING THE CAR TO LOSE GEAR COMPLETELY. THIS CAUSED THE RPMS TO SKYROCKET AND THE CAR TO IMMEDIATELY BEGIN SLOWING DOWN - RESULTING IN SIGNIFICANT SAFETY RISKS ASSOCIATED WITH SURROUNDING TRAFFIC. UNKNOWN WHAT CAUSED THE TRANSFER CASE TO FAIL.

  17. Latches/locks/linkages, Oct 13, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  18. Power train, Oct 12, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD JOLT FORWARD AND STALL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMALLY LOUD NOISE WHEN STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL TRANSMISSION ISSUE, BUT THE SPECIFICS OF THE REPAIR COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  19. Latches/locks/linkages, Oct 11, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE MAKING A RIGHT TURN UP A HILL, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  20. Latches/locks/linkages, Oct 11, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

  21. Power train, Engine, Fuel/propulsion system, Oct 6, 2016

    MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RESET THE FUEL SENSOR. BUT THE PROBLEM CAME BACK UP AGAIN. MY MOM, I, AND HER BOYFRIEND ARE AT THE POINT WHERE IF SOMETIME THE CAR HESITATES, AND SOMEONE HITS HER, SHE'S GOING TO BE KILLED. FORD, YOU NEED TO DO SOMETHING ABOUT THIS. I DON'T WANT MY MOTHER KILLED. SO RECALL THE ESCAPE 1.6L'S THAT HAVE THE PROBLEM AND COME UP WITH A SOLUTION.

  22. Power train, Engine, Oct 3, 2016

    THIS HAPPENED TWICE IN LESS THAN A MONTH. DRIVING THE FORD ESCAPE AT LOWER SPEEDS (LESS THAN 40 MPH) ON A CITY STREET DURING MORNING TRAFFIC HOURS. SUDDENLY HEARD A CONTINUOUS LOUD SOUND ON THE REAR RIGHT OF CAR. VEHICLE THEN LOST POWER. ENGINE SHUT DOWN. HAD TO PULL TO THE SHOULDER AND RESTART THE CAR. THEN IT WORKED FINE. THE DEALER COULD NOT FIND ANY ERROR CODES WHEN I TOOK IN FOR SERVICE. THE AIR CONDITIONER WAS ON. OUTSIDE TEMPERATURE WAS AROUND 70F. NOT RAINING.

  23. Suspension, Sep 29, 2016

    MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS BEEN NO RESPONSE FROM FORD.

  24. Latches/locks/linkages, Sep 14, 2016

    TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A MONTH LATER, THE REAR DRIVER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DIAGNOSIS WAS THE SAME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LINKAGES/LOCKS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  25. Steering, Sep 10, 2016

    WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO ANYTHING. SO WHEN WILL IT HAPPEN AGAIN? FIND HARD TO BELIEVE WHEN HOOK UP IT ONLY READS WHAT IS WRONG AND NO HISTORY OF WHAT HAPPENED.