2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Other or unspecified, Sep 9, 2016
THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN KILLED. I WAS ON HIGHWAY 74 IN THE MIDDLE OF MORNING TRAFFIC WITH TRUCKS ON EITHER SIDE OF ME. I WAS SIMPLY TERRIFIED AND ALMOST DIDN'T MAKE IT OVER TO THE SIDE WHEN MY CHECK ENGINE LIGHT CAME ON, MY CAR STOPPED RUNNING, AND I BARELY COASTED OVER. AFTER 3 HOURS OF WAITING FOR A TOW TO THE CLOSEST DEALERSHIP, THE DEALER DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. NOW I HAVE TOW COSTS, RENTAL CAR COSTS, AND MORE BECAUSE OF A $60 PART THAT WAS RECALLED ON THE PRIOR YEAR VEHICLES, YET STILL FAILING ON THE CURRENT VEHICLES AS WELL.
Steering, Aug 31, 2016
TL* THE CONTACT OWNS AS 2014 FORD ESCAPE. THE CONTACT STATED THAT THE WHILE MAKING A LEFT OR RIGHT TURN AT VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 10/06/16*LJ *TR
Other or unspecified, Aug 31, 2016
CONSTANT LOSS OF COOLANT FROM NEW. HAVE TO TOP UP EVERY DAY AFTER APPROX 50 MILES. DEALER SAYS NO RECALL ALTHOUGH PREVIOUS YEARS HAVE HAD THIS PROBLEM.
Electrical system, Aug 29, 2016
THE EVAPORATOR TEMPERATURE SENSOR DOES NOT PROPERLY WORK CAUSING THE AC TO BLOW HOT AIR AND IN THE SUMMER THAT CAUSE PEOPLE TO OVER HEAT OR PASS OUT FROM HEAT EXHAUSTION BECAUSE THE PART IS NOT WORKING.
Steering, Power train, Aug 5, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.
Electrical system, Back over prevention, Aug 2, 2016, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING UP THE VEHICLE AT 5 MPH, THE BACK UP SENSOR FAILED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Tires, Jul 27, 2016
CONTINENTAL CONTIPROCONTACT 235/50R18 97H DOT: 431PWBK32014 20K ON 2 YR OLD PURCHASE NEW 2014 FORD ESCAPE TITANIUM. TIRE TREADS HAVE CHUNKS MISSING ALL OVER 2 TIRES, PREVIOUSLY ON REAR TIRES NOW ROTATED 1000 MILES AGO TO THE FRONT. UNSURE HOW LONG THIS HAS BEEN GOING ON SINCE I CAN'T SEE MY TREADS NORMALLY BUT I HAPPENED TO HAVE HAD MY STEERING WHEEL TURNED OUT AND NOTICED THIS SCARY DEFECT. NORMAL USE IS ON CITY STREETS, BLACK TOP. RARELY ON A GRAVEL ROAD. I HAVE PICTURES AND I HOPE I CAN UPLOAD THEM AS I CONTINUE ON THROUGH THIS FORM.
Other or unspecified, Jul 23, 2016
RIGHT REAR PASSENGER DOOR SUDDENLY FLEW OPEN WHILE DRIVING. INDICATOR LIGHT DID COME ON. DOOR WOULD NOT LATCH WHEN CLOSED AND HAD TO BE TIED TO OPPOSITE DOOR TO HOLD CLOSED. TOOK CAR TO DEALER, SERVICE WRITER CLAIMED TO SEE NO PROBLEM ADVISED MY HUSBAND TO TAKE HOME AND "PLAY" WITH IT. THAT WAS NOT ACCEPTABLE. I RETURNED TO DEALER JULY 21, 2016 AND SPOKE TO SERVICE WRITER A SECOND TIME AFTER FINDING MANY COMPLAINTS ON FAILING DOOR LATCHES AND POLITELY ADVISED THAT FORD WAS AWARE OF THIS AS AN ONGOING PROBLEM AND THAT I WANTED FORD TO INVESTIGATE AND MAKE REPAIRS. THE REP SAID THEY WERE TOO BUSY THAT DAY BUT DID SCHEDULE AN APPOINTMENT FOR ME TO BRING THE CAR BACK STATING THAT THE PRIOR ISSUES WERE NOT WITH THE FORD ESCAPE AND REPAIR COST WOULD DEPEND IF MY CAR REMAINED UNDER WARRANTY. I SAID WE COULD DISCUSS THAT FURTHER AFTER FORD IDENTIFIED THE CAUSE OF THE PROBLEM AND REPAIRED IT AND ALSO CHECKED THE LATCHES ON THE OTHER DOORS TO BE CERTAIN I WOULD NOT BE IN DANGER OF OTHER DOOR LATCH FAILURES. THE DEALER ALSO ASKED IF WE "MESSED WITH" THE LATCH MECHANISM. I TOLD THEM, NO, DESPITE THE FACT WE WERE FIRST TOLD TO GO HOME AND PLAY WITH IT. SINCE IT'S CLEAR FORD IS AWARE OF THESE PROBLEMS, IT IS DISAPPOINTING THAT THEY DON'T JUST SAY SO THE FIRST TIME YOU TAKE THE CAR IN AND THEN EVEN THE SECOND TIME JUST SAY, YES WE ARE AWARE AND WE WILL BE HAPPY TO TAKE CARE OF THE PROBLEM FOR YOU. IT IS CLEARLY A DESIGN DEFECT OR A BAD PART. IT IS ALSO A VERY DANGEROUS SITUATION TO HAVE A DOOR FLY OPEN.
Steering, Jul 13, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VEHICLE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Jul 9, 2016
ACCELERATION WAS FINE UNTIL I HIT 20,000 MILES. HOWEVER WHEN I STEP ON THE GAS PEDAL AFTER STARTING THE CAR THE RPMS GO AWAY AND THEN COME WAY BACK DOWN AND THEN IT ACCELERATES AND JERKS FORWARD. THIS IS AN EXTREME SAFETY ISSUE. I TOOK IT TO THE TOWN & COUNTRY FORD DEALER HERE WHO SAID THEY COULDN'T REPLICATE THE ISSUE. I TEST DROVE WITH THE MECHANIC AND IT DIDN'T HAPPEN ONCE. IT ACCELERATED BETTER THAN IT DID BEFORE SO I'M NOT SURE IF SOMETHING WAS ADJUSTED. OF COURSE IT HAS COME BACK. IT HAPPENS WHEN I DRIVE IT AND MY SON TOLD ME IT JERKED A LOT WHEN HE DROVE IT LAST NIGHT. GIVEN THAT THIS HAS BEEN A PROBLEM FOR WHAT SEEMS LIKE 15 YEARS WITH THE FORD ESCAPE FORD NEEDS TO DO SOMETHING TO FIX IT. EVEN THOUGH MY DAD WORKED FOR FORD FOR 30 YEARS AND I'VE BEEN A LOYAL CUSTOMER I DON'T TRUST THIS CAR SO I WILL NEVER BUY ANOTHER FORD.
Electrical system, Latches/locks/linkages, Equipment, Jul 8, 2016
CPSC: 2014 FORD ESCAPE: CONSUMER STATED THE KEY FOB WOULD NOT WORK PROPERLY AFTER CLOSING THE DOOR. *SS THE CONSUMER STATED THE DOORS COULD NOT BE OPENED, BY USING THE HANDLE. *JB
Other or unspecified, Jun 29, 2016
WE PARKED OUR CAR AND THE DOOR CLOSED AND WE LOCKED IT WITH THE REMOTE AS USUAL AND WHEN WE CAME BACK WE OPENED THE DOOR AND IT WORKED FINE OPENING IT WHEN WE CLOSED THE DOOR HOWEVER THE DOOR WOULD NOT LATCH AT ALL THERE WAS NOTHING JAMMING THE DOOR OR ANYTHING IT JUST MALFUNCTIONED WE HAD TO HOLD IT CLOSED WITH OUR HANDS AND WE IMMEDIATLY TOOK IT TO THE DEALERSHIP THE WHOLE WAY DRIVING IT THERE WE GOT ALERTS FROM MY KEY THE DOOR WAS OPENED WHERE WE HAD BOUGHT IT FROM THEY SAID THEY DIDNT KNOW WHAT WAS WRONG AND IT TOOK ALMOST A WEEK TO FIX WE HAD TO GET A RENTAL . I THINK THIS IS HAPPENING JUST LIKE THE FORD EXPLORERS A LATCH PROBLEM WE EVENTUALLY GOT IT FIXED AND TRADED IT IN FOR A 2016 FORD EXPLORER HOPEFULLY THIS ONE DOSE NOT MALFUNCTION LIKE THE ESCAPE I LOVE FORD AND ALWAYS WILL ITS JUST MABEY THEY NEED TO TAKE A BREAK AND REALLY CATCH UP ON WHATS REALLY IMPORTANT : PERFORMANCE FOR A WHILE THEY ARE PROBABLY STRESSED RIGHT NOW WITH ALL THE NEW MODELS AND BRINGING IN THE FOCUS RS TO THE US AND NOW BRINGING BACK THE RANGER AND REMODELING THE LICOLN NAVIGATOR AND THE EXPEDITION SO ITS OKAY BUT THEY NEED TO CATCH A BREAK AND CATCH UP WITH PERFORMANCE FOR A WHILE.
Visibility/wiper, Jun 28, 2016
SINCE I PURCHASED THE VEHICLE IN 2014, THE WINDSHIELD CRACKED 5 TIMES, AND EACH TIME THE CRACK PROPAGATED SO QUICKLY THAT IT COULD NOT BE CONTAINED. THE CRACKS ARE INITIATED THROUGH THE SMALLES STONES THROWN FROM VEHICLES AHEAD. ALL INCIDENCES HAPPENED WHILE IN MOTION AND AT LEAST 3 IN INTERSTATE HIGHWAYS. SO FAR WE REPLACED IT WITH 2 OEM WINDSHIELDS AND THE OTHERS WERE AFTERMARKET. THERE DID NOT APPEAR TO BE A DIFFERENCE BETWEEN THEM IN TERMS OF CHIP OR CRACK RESISTANCE. I STRUGGLE TO BELIEVE THAT THIS COULD BE PURE COINCIDENCE. HAVING TO REPLACE A WINDSHIELD AN AVERAGE OF EVERY 6 MONTHS IS NOT REGULAR MAINTENANCE.
Engine, Jun 24, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STARTED TO HESITATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300.
Steering, Wheels, Jun 17, 2016, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Structure, Jun 4, 2016
THE BACK DRIVER'S SIDE PASSENGER DOOR POPPED OPEN AND WOULD NOT CLOSE. I WAS DRIVING STRAIGHT ON A CITY STREET AND HAD TO PULL OVER. I COULD NOT CLOSE IT COMPLETELY EVEN BY USING A BUNGEE CORD AS A TEMPORARY FIX.
Engine, May 24, 2016
MY ESCAPE SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE ENGINE FAILURE WHILE DRIVING ON AN INTERSTATE PRESENTS A CLEAR AND POTENTIAL LIFE THREATENING EVENT AS ALL POWER WAS SUDDENLY LOST. AT THE TIME OF ENGINE FAILURE I WAS TRAVELING AT ABOUT 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP FOR REPAIRS. THE DEALERSHIP TOLD ME THAT THE ENGINE FAILURE WAS DUE TO THE AC COMPRESSOR LOCKING UP CREATING TENSION ON THE DRIVE BELTS THAT RESULTED IN SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN. HAD THIS OCCURRED ON A MAJOR INTERSTATE HIGHWAY WITH SEMI TRUCKS BARRELING UPON YOU, THE RESULTS WOULD HAVE BEEN DEADLY. FORTUNATELY FOR ME THE FAILURE OCCURRED 1/2 MILE BEFORE ENTERING THE INTERSTATE. I HAVE SINCE LEARNED OTHER OWERS OF FORD PRODUCTS HAVE EXPERIENCED THE SAME THING. THIS IS A SERIOUS DESIGN FLAW THAT NEEDS TO BE FIXED IN THE INTEREST OF PUBLIC SAFETY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS LESS THAN 13,800 MILES ON THE ODOMETER.
Power train, May 20, 2016
WHEN DRIVING AT HIGHWAY SPEEDS ON CRUISE CONTROL AND YOU PUSH THE ACCELERATOR TO PASS ANOTHER VEHICLE, WHEN THE TRANSMISSION DOWNSHIFTS IT SOUNDS LIKE TWO MANHOLE COVERS SLAMMING TOGETHER WITH A STRONG SHUDDER. IT DOES NOT OCCUR EVERY TIME. TOOK IT TO THE DEALER AND THEY COULD NOT REPLICATE IT.
Tires, May 16, 2016, crash
AFTER BEING STOPPED AT A RED LIGHT THE FRONT DRIVER TIRE BLEW CAUSING THE VEHICLE TO VEER LEFT, IMPACTING A CURB THEN VEERING RIGHT IMPACTING A GUARDRAIL. VEHICLE WAS TOTALED.
Electrical system, May 8, 2016
VEHICLE WAS STARTED WITH REMOTE START IN DRIVEWAY. DRIVER OPENED FRONT PASSENGER DOOR . PLACE PURSE WITH KEY ON SEAT AND ANIMAL CARRIER WITH SICK PET ON FRONT FLOOR. WHEN DOOR WAS CLOSED ALL 4 DOORS LOCKED. ATTEMPTS TO OPEN THE DOORS WERE MADE BY 3 SEPARATE PEOPLE WITH NO SUCCESS. HAD TO BREAK BACK WINDOW TO GET IN. COST US $500 FOR THE WINDOW. FORD CUSTOMER SERVICE OFFERED NO ASSIST WITH THE REPAIR.
Power train, Apr 27, 2016
VEHICLE JERKS WHEN SHIFTING FROM 1ST TO 2ND AND 3RD. ON HARD ACCELERATIONS THE VEHICLE WILL JERK AND THE TRANSMISSION SHIFTS INTO NEUTRAL.
Power train, Apr 26, 2016
ENGINE IS REVVING UP TO 4000+ RMPS BEFORE SHIFTING BETWEEN GEARS. THE SHIFTING SLIPS AND THE VEHICLE LURCHES WHILE SHIFTING, SOMETIMES VERY ROUGH. TAKEN INTO THE SHOP AND FORD REPLACED SEVERAL PARTS (TORC CONVERTER AND OTHERS). WHILE IN THE SHOP SUDDENLY THERE WAS AN ISSUE WITH EXHAUST FUMES POTENTIALLY BLOWING INTO THE CAB MAKING THE VEHICLE UNSAFE TO DRIVE. FIXED THE ISSUES AND I PICKED UP MY CAR. NOW MY TURBO HAS NO GUT, AND IS SLOW ON THE PICK UP WHEN ACCELERATING. WILL BE TAKING BACK TO THE SHOP AGAIN.
Engine and engine cooling, Apr 20, 2016
THE WHOLE CAR BEEN DOWN; FORD CONSTANTLY TELL ME NOTHING WRONG, BUT THE MIDSIZE SUV HAS BEEN IN AND OUT OF SHOP JAN.25-FEB.18-FEB.22-AND APR.12 OF 2016 NOW YOU ALL TELL ME WHAT'S WRONG WITH THIS CAR? I LOST 4 DAYS OF WAGES PLUS 4 DAYS OF WORK AND NO ONE KNOWS WHO SHOULD BE REPLACING MY LOST WAGES ; PLUS FEES I PAID WELLS ROADSIDE SERVICES FOR THE TWO JUMPS AND 1TOW. FORD PAID FOR THIS LAST FLATBED TOW, AND FORD ACCOMMODATED THE LOANERS FOR BECAUSE OF MY WARRANTY PLEASE CALL [XXX] TO HAVE HIM TO ACCOMMODATE AS WELL THANK YOU. ( THAT VEHICLE DOES NOTHING : ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Air bags, Apr 8, 2016, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 5 MPH, THE HEADLIGHTS ARE DIM AND THE VEHICLE CRASHED INTO A LARGE LANDSCAPING STONE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 06/21/16*LJ *TR
Electrical system, Engine, Apr 7, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS HAD A BAD CONNECTION. THE VEHICLE WAS REPAIRED AND THE TURBO CHARGE BOOST SENSOR AND AIR SENSOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE. UPDATED 05/20/16*LJ