2014 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,086 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Escape model years with reports.
Of the 2014 reports, 47 involved a crash and 103 involved a fire. 41 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Seat beltsJul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Campaign 17V472000 on NHTSA.gov
Engine and engine cooling, engineMar 27, 2017
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Campaign 17V209000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, instrument cluster/panelJun 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Campaign 15V406000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Campaign 14V403000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Representative owner complaints
2,086 reports, newest first.
Structure, Apr 6, 2016
WATER LEAKING INSIDE ABOVE PASSENGER SIDE DOOR TOWARDS WINDSHIELD. DEALER CLAIMS IT IS COMING FROM ROOF RACK. IT HAS BEEN RESEALED TWICE BUT CONTINUES TO LEAK. TRACK FROM RACK DOES NOT LIE FLAT, LEAKS ARE STAINING INTERIOR. DO NOT YET SEE MOLD OR RUST, BUT IT IS POSSIBLE.
Wheels, Apr 5, 2016
SOMEONE AT A REST STOP IN NASH COUNTY NC POINTED OUT A BULGE IN THE SIDE OF OUR RIGHT REAR TIRE. WE WERE UNAWARE OF THE BULGE. WE REMOVED THE TIRE AND REPLACED IT BEFORE IT COULD BLOW OUT. WE HAD BEEN TRAVELING ON I-95 FROM SUMMERVILLE SC EN ROUTE TO DELAWARE. THE TIRE WAS ORIGINAL EQUIPMENT ON OUR VEHICLE.
Wheels, Apr 4, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT WAS UNABLE TO REMOVE THE LUG NUTS FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Air bags, Apr 1, 2016, crash
A DRIVER TURNED DIRECTLY IN FRONT OF ME WHILE I WENT THROUGH AN INTERSECTION AT 40 MPH. I CAR WAS HIT HEAD ON, THE ENTIRE FRONT END AND FRAME WAS DESTROYED. NOT ONE OF MY AIRBAGS WAS DEPLOYED. I HAD JUST HAD LEFT SHOULDER SURGERY AND THE ONLY RESTRAINT WAS MY LAP AND CHEST SEAT BELT. I HAVE HAD TO GO THROUGH SURGERY, MULTIPLE DENTAL REPAIRS, REHAB. FORD TOLD ME THAT THERE HAD BEEN NO RECALL ON THE ESCAPE BUT THE CAR WAS DETERMINED TO BE TOTALED AND WAS GONE QUICKLY. I ONLY HOPE THAT THEY RECALL THESE FAULTY AIRBAGS QUICKLY BEFORE THERE ARE MORE DEATHS ATTRIBUTED TO THEM.
Wheels, Mar 17, 2016
GOT A FLAT AS I DROVE INTO DRIVEWAY. FIGURED ILL JUST PUT THE DONUT SPARE ON AND GET THE FLAT FIXED IN THE AM. THE LUG WRENCH THAT COMES WITH THE VEHICLE, FACTORY (IM SINGLE OWNER) DOES NOT FIT LUG NUTS. REALLY FORD? 100 YEARS IN THE BUSINESS IS THIS IS WHAT YOU COME UP WITH? POOR HENRY WOULD HAVE A FIT.
Seats, Mar 14, 2016
AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND IT IS VERY EASY TO CUT YOUR HAND ON.
Structure, Latches/locks/linkages, Mar 3, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO LATCH SECURELY UNTIL ACCESSING THE RESET BUTTON LOCATED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT DOOR HANDLES WERE REPLACED FOR THE SECOND TIME. IN ADDITION, THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE WAS REPLACED ONE TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28. UPDATED 04/22/2016*LJ *TR
Exterior lighting, Mar 2, 2016
AFTER 3 VISITS TO THE DEALERSHIP BEGINNING IN OCTOBER 2015 COMPLAINING THAT THE DASHBOARD LIGHTS INCLUDING RADIO WILL BRIGHTEN AND DIM ON AN ERRATIC BASIS. THE FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A DEFECTIVE SUN LOAD SENSOR CV6Z19E663A AND ORDERED THE PART UNDER WARRANTY ON 1/18/16 AT THE TIME I WAS TOLD THAT THE PART WOULD BE AVAILABLE IN A COUPLE OF DAYS. 4 WEEKS PASSED NO PART FILED COMPLAINT WITH FORD CASE # CAS-8813513 NOW IT IS 6+ WEEKS STILL NO PART. I CONSIDER THE ERRATIC DIMMING AND BRIGHTENING OF THE DASHBOARD LIGHTS WHEN THE HEADLIGHTS ARE ON AS A SAFETY ISSUE AS THE ERRATIC BEHAVIOR CAUSES A DISTRACTION. THE INABILITY OF FORD TO PROVIDE A REPLACEMENT PART ON A PROMPT BASIS UNDER WARRANTY WHEN THE PART IN QUESTION CONTINUES TO BE USED IN CURRENT PRODUCTION VEHICLES DOES NOT MAKE SENSE TO ME.
Power train, Structure, Feb 29, 2016
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY FLAW IN VEHICLE MOTOR PUSH-BUTTON OFF DOES NOT AUTOMATICALLY GO INTO PARK AS IT REMAINS IN NEUTRAL. *SMD THE CONSUMER STATED HE INADVERTENTLY TURNED THE MOTOR OFF, WITH THE GEAR IN NEUTRAL. THE VEHICLE THEN ROLLED DOWN A SLIGHT HILL AND CRASHED INTO A RAVINE. THE VEHICLE WAS TOTALED. *JB
Power train, Electrical system, Engine, Feb 19, 2016
JUST PURCHASED A CERTIFIED PRE-OWNED 2014 FORD ESCAPE SE. A YELLOW CHECK ENGINE LIGHT APPEAR. TROUBLE CODE P26B7 (DEALER SPECIFIC). IT LOOKS LIKE THERE HAVE BEEN NUMEROUS ISSUES WITH THE BYPASS COOLANT SOLENOID OR COOLANT LEAKS. ALSO, STEERING WHEEL CONTROLS ONLY OCCASIONALLY WORK.
Engine, Feb 2, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WOULD STALL AFTER IDLING. THE CONTACT HAD TO WAIT THREE MINUTES THEN THE VEHICLE WOULD START NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Fuel/propulsion system, Jan 8, 2016
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ACCELERATING FROM A COMPLETE STOP TO APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE CONTACT ACCELERATED FROM A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE FAILURE ALWAYS RECURRED SHORTLY AFTER STARTING THE VEHICLE AND NEVER OCCURRED MORE THAN ONCE DURING ONE CONSECUTIVE TRIP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Exterior lighting, Dec 28, 2015
AS RECOMMENDED IN LOW VISIBILITY SITUATIONS (FOG, DUST STORM, SNOW, ETC.) TO PULL OFF THE SIDE OF THE ROAD AND TURN OFF ALL YOUR LIGHTS, MY 2014 FORD ESCAPE WITH DAYLIGHT RUNNING LIGHTS (DRL) ARE UNABLE TO BE TURNED OFF EVEN WHEN THE VEHICLE IS IN PARK AND THE PARKING BRAKE SET DURING THE DAY OR NIGHT, THEREBY CAUSING A SAFETY HAZARD. THE ONLY WAY TO TURN OFF THE DRLS IS TO TURN OFF THE VEHICLE, WHICH THEN PRODUCES ANOTHER HAZARD SINCE YOU CANNOT KEEP THE AC OR HEATER RUNNING AS NEEDED. I HAVE NOTIFIED BOTH FORD CORPORATE AND MY LOCAL DEALERSHIP MULTIPLE TIMES WITH NO RESULTS OR CORRECTIVE ACTION PLAN.
Power train, Engine, Fuel/propulsion system, Dec 23, 2015
A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS SOFTWARE UPDATE, I'VE NOTICED A HUGE DIFFERENCE. IT FEELS LIKE THERE IS MORE HORSES IN MY MOM'S CAR THAN THERE WAS BEFORE THE UPDATE. THE UPDATE HAPPENED 4-6 MONTHS AGO. I FEEL MUCH SAFER KNOWING THAT HER CAR WON'T END HER IN AN ACCIDENT. SHE CURRENTLY HAS OVER 16,000 MILES, AND SINCE THAT TIME FRAME, NO "DROP-OUTS" (< AS I CALL THEM) HAVE HAPPENED.
Power train, Dec 22, 2015
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AFTER IT WAS SHIFTED INTO THE REVERSE POSITION. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHIFTED INDEPENDENTLY FROM SECOND GEAR TO THIRD GEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Other or unspecified, Dec 18, 2015
ROOF LEAKS ON BOTH SIDES OF VEHICLE CAUSE WATER STAINED/WET HEADLINER ABOVE WINDSHIELD PILLERS. TOOK TO DEALER, THEY CLAIMED THEY RESEALED ROOF RACK, AND CLEANED HEADLINER. NOT EVEN 2 WEEKS LATER PAASENGER SIDE HEADLINER IS WET AGAIN. CONTACTED DEALER AND FORD IT IS WORSE THIS TIME THAN IT WAS THE FIRST TIME. APPARENTLY MY ESCAPE ISN'T THE ONLY ONE WITH THIS ISSUE AFTER VISITING SEVERAL FORUM'S. WHEN VEHICLE IS IN MOTION I CAN HEAR WATER DRIPPING IF ITS IS RAINING OR IF THERE IS A HEAVY DEW.
Engine, Dec 17, 2015
CAR STALLS. POWER TO ENGINE STOPS. ENGINE FAULT LIGHT COMES ON. HAVE TO PULL OVER TURN ENGINE OFF AND RESTART. THIS HAS HAPPENED ON HIWAY AT SPEED OF 75 AND ON ROAD SITTING AT LIGHT.
Service brakes, Dec 5, 2015
AFTER ONLY 22,000 MILES, I HAD TO PAY FOR NEW PADS AND ROTORS ON THE REAR BRAKES. THE DEALER REPAIRED THE BRAKES BUT REFUSED TO COVER THE COST UNDER A WARRANTY CLAIM. THE SERVICE TICKET BLAMED THE FAILURE ON A "FOUND LEFT REAR INSIDE PAD METAL TO METAL, FOUND SLIDE RUSTED UP"!
Tires, Nov 20, 2015
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55R17 99H. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A BUBBLE HAD DEVELOPED ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TIRES WERE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 16,223.
Air bags, Nov 17, 2015, crash
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE WAS REAR ENDED, WHICH CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BLACK EYES AND VARIOUS BRUISES ALL OVER THE BODY. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Electrical system, Nov 13, 2015
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED AFTER THREE DAYS OF ATTEMPTING TO UNLOCK THE DOORS, THE VEHICLE WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,170.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 9, 2015
I EXPERIENCED ON THREE OCCASIONS THAT THIS VEHICLE MISFIRES, STUMBLES, SHUDDERS AND ALMOST SHUTS OFF UNDER HEAVY ACCELERATION WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY.THE LAST TIME THIS PROBLEM OCCURRED I WAS FORCED TO PULL ONTO THE BREAKDOWN LANE AND ALMOST CAUSED AN ACCIDENT DUE TO HIGHWAY TRAFFIC TRAVELING AT 70 MPH AND MY INABILITY TO ATTAIN A SUITABLE MERGING SPEED. I HAVE FURTHER OBSERVED THAT THIS SITUATION HAS ONLY OCCURRED AND COULD BE REPLICATED DURING RAIN AND HIGH HUMIDITY. THIS PROBLEM IS A DEFINITE SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!
Electronic stability control (ESC), Nov 4, 2015
I HAD A RECALL PERFORMED THAT INCLUDED SOFTWARE. PRIOR TO THIS I HAD A DIGITAL READOUT OF MY SPEEDOMETER. AFTER THE RECALL THE READING I GOT BECAME AVERAGE SPEED. WITH THE DIGITAL READ I COULD GET QUICK UPDATE ON SPEED. THE AVERAGE SPEED IS ABSOLUTELY USELESS. I NOTIFIED FORD. THEY OPENED CASE CAS-7804630. SUBSEQUENT E-MAIL FROM THEM THEN RECORDED CASE CLOSED. UNSATISFACTORY. CASE FILED ON 08/31/2015.
Electrical system, Engine, Nov 3, 2015
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE BCM CONNECTOR WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 22,000.
Other or unspecified, Engine, Oct 23, 2015
THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.